﻿Caption = 'Customer Service'

Support_kav = 'Kaspersky Anti-Virus Support'
Support_kis = 'Kaspersky Internet Security Support'
Support_kl = 'Customer Service'

DeviceId = 'Device ID:'
LicenseId = 'License key:'
MyKasperskyAccount = 'My Kaspersky account:'
ApplicationVersion = 'Application version:'
OperationSystem = 'Operating system:'
Subscription = 'Subscription:'
hasNoLicense = 'Not available'

Recommendations = 'Application configuration tips'
RecommendationComment = 'Articles on application configuration and use.'
Forum = 'Forum'
ForumComment = 'Support from users and experts.'
Monitoring = 'Support Tools'
MonitoringTitle = 'Support Tools'
MonitoringComment = 'Receive technical information about the application and the operating system to resolve problems.'
MonitoringCommentFull = 'Receive technical information about the application and the operating system to resolve problems with help from Kaspersky experts.'

EventRecording = 'Trace level:'
EventRecordingComment = 'By enabling tracing, you accept the terms of the '
EventRecordingLinkText = 'Support Statement'
EventRecordingComment2 = '.'
TracesEnabled = 'enabled'
TracesDisabled = 'disabled'
TraceEvents = 'Trace level:'
TurnTracesEnabled = 'Enable traces'
TurnTracesDisabled = 'Disable traces'
RemoveAllStoredSupportInfo = 'Delete all service data and reports'
SupportInfoSuccessfullyRemoved = 'Data is successfully deleted.'
SupportInfoRemovalFailed = 'Failed to delete data.'
SupportInfoRemovalFailed_Description = 'Please restart the computer and try again.'

ProblemRecorder_RemoveAllStoredSupportInfo = 'Delete all service data and reports'
ProblemRecorder_SupportInfoSuccessfullyRemoved = 'Data is successfully deleted.'
ProblemRecorder_SupportInfoRemovalFailed = 'Failed to delete data'
ProblemRecorder_SupportInfoRemovalFailed_Description = 'Please restart the computer and try again.'

Error = 'Errors'
Important = 'Important'
Normal = 'Recommended'
Detailed = 'All'

HowToCreateReport = 'How to create an operating system state report'
SendReport = 'Send report to Customer Service'

ReportSending = 'Send report'
ReportSendingComment = 'Send the following information to Customer Service:'
SystemInfo = 'Operating system information'
SystemInfoComment = 'Operating system state report.'
GatheredData = 'Data received for analysis '
GatheredDataTitle = 'Data received for analysis'
GatheredDataList = 'list of files'
GatheredDataListWithSize = '(list of files, size of archive - ' + $GatheredSizeMb + ')'
GatheredDataListWithSizeAndCount = '(' + $GatheredFilesCount + ' ' + {$GatheredFilesCount: 'file', 'files'} + ', size of archive - ' + $GatheredSizeMb + ')'
GatheredDataComment = 'Data that will be sent to Customer Service.'
Send = 'Send'
DoNotSend = 'Do not send'
SendCommentText = 'By sending the report, you accept the terms of the '
SendCommentLinkText = 'Support Statement'
SendCommentText2 = '.'
AVZInfo = 'Application information (AVZ report)'
SRFNumber = 'Enter request number'
SaveToFileQuestion = 'Do you want to save the archive containing the received data to disk?'

CloseButton = 'Close'
StopTask = 'Stop'
BackButton = 'Back'

File = 'File'
Size = 'Size'
SizeInArchive = 'Archive size'

SendStateDone = 'Report sent successfully'
SendStateSaved = 'Report saved successfully'
SendStateError = 'Data sending failed'
SendStateSaveError = 'Data saving failed'
SupportOperationFailed = 'Failed to send report'
SupportOperationSaveFailed = 'Failed to save report'
SendStateErrorDescription = 'Please check your Internet connection and try again.'
SendStateErrorVerifyRequestNumber = 'Data sending failed. Please check if the request number is correct.'
SendStatePreparing = 'Preparing data...'
SendStateCreateSysinfo = 'Analyzing information about the operating system'
SendStateMakingZip = 'Packing...'
SendStateSendingFtp = 'Sending data to server...'

SelectArchiveFileDialogCaption = 'Specify file to save the archive with received data'

SendDumpsWarningHeader = 'Previous application launch failed'
SendDumpsWarningText = 'The report about the application state at the moment of failure is ready to be sent to Customer Service. '
SendDumpsFoundation = 'Sending this information will help to eliminate similar problems in future versions of the application. '
SendDumpsDataDescription = 'We recommend sending the following data related to the failure:'

Canceled = 'Sending data was canceled.'
CantInitializeSendFilesService = 'Error preparing service to send data.'
CantGetSystemInformation = 'Error analyzing information about the operating system.'
CantCreateZipArchive = 'An error occurred while packing the data.'
CantSendInformationToFTP = 'An error occurred while sending the package to the server.'
CantSendInformationToFTPPathNotFound = 'An error occurred while sending the package to the server. The specified path is not found.'

DetailsText = 'More details'
FewerDetailsText = 'Fewer details'
SentReportTitle = 'Send report'
SentReport = 'Send report'
SendCommentTitle = 'Support Statement'
SelectInformationForTheReport = 'Select data to include in report'
SRFNumberInformation='Number that was assigned to your request by Customer Service:'
SaveReport = 'Save report'

SupportArchiveFilter = 'zip (*.zip)|*.zip'
RemoveTracesConfirmation_Header = 'Delete service data'
RemoveTracesConfirmation_Description = 'Are you sure that you want to delete all service data, reports, and a trace file?'
RemoveTracesConfirmation_Executing = 'Deleting data...'
RemoveTracesConfirmation_Deleted = 'Data is successfully deleted.'

ProblemRecorder_RemoveTracesConfirmation_Header = 'Delete service data'
ProblemRecorder_RemoveTracesConfirmation_Description = 'Are you sure that you want to delete all service data, reports, and a trace file?'
ProblemRecorder_RemoveTracesConfirmation_Executing = 'Deleting data...'
ProblemRecorder_RemoveTracesConfirmation_Deleted = 'Data is successfully deleted.'

PrivacyPolicy_Caption = 'Support Statement'

NoSupportWarning = 'Customer Service by phone and through the query form on the website is not provided to ' + $ProductType + ' users.'

HelpTopicNotFoundTitle = 'Failed to open help'
HelpTopicNotFoundDescription = 'You may have deleted or damaged the help files.'
HelpTopicNotFoundOk = 'OK'
EuRestriction = 'This application is not intended to be used in the European Union, the United Kingdom, Brazil, Viet Nam or by California residents. '
OtherVersions = 'Other versions'

DataCollectionCaption = 'Support Tools'

ProblemRecordTitle = 'Problem recording'
ProblemRecordComment = 'Reproduce the problem, record a video or a trace file only and send it to us. This will help us find a solution faster. You\'ll need a system administrator account.'
ProblemRecordPageDescription = 'Reproduce the problem, record a video or a trace file only and send it to us. This will help us find a solution faster. You\'ll need a system administrator account.'
ProblemRecordPageEventRecordingComment = 'By starting recording, you accept the terms of the '
ProblemRecordPageEventRecordingLinkText = 'Support Statement'
ProblemRecordPageEventRecordingComment2 = '.'
ScreenRecordingSwitchCaption = 'Record the screen'
ScreenRecordingSwitchDescription = 'If screen recording is off, we\'ll only record a service file about application activity (trace file).'
StartRecording = 'Start recording'

NotEnoughMemoryWarningTitle = 'Not enough disk space'
NotEnoughMemoryWarningDescription_Text = 'You need not less than 2 GB for problem recording. Please free up disk space and try recording again. '
NotEnoughMemoryWarningDescription_Link = 'How to free up disk space'
NotEnoughMemoryWarningButton = 'Got it'

UnknownErrorNotificationTitle = 'Something went wrong'
UnknownErrorNotificationDescription = 'Please start recording again.'
UnknownErrorNotificationButton = 'Got it'

	;problem recorder
ProblemRecorder_LowDiskSpaceNotification_DescriptionLink = 'How to free up disk space'
ProblemRecorder_LowDiskSpaceNotification_Btn = 'Got it'
ProblemRecorder_LowDiskSpaceNotification_Description = 'You need not less than 2 GB for problem recording. Please free up disk space and try recording again.'
ProblemRecorder_LowDiskSpaceNotification_Title = 'Not enough disk space'
ProblemRecorder_RunGetSystemInformationAfterRecording = 'Run the Kaspersky Get System Information tool after a problem has been recorded'
ProblemRecorder_RunGetSystemInformationAfterRecording_Description = 'Collects diagnostic information about the operating system and installed applications.'
ProblemRecorder_LowLevelTrace = 'Record detailed level tracing (optional)'

ProblemRecorder_SettingsScreenRecording_Header = 'Record the screen'
ProblemRecorder_SettingsScreenRecording_Description = 'If screen recording is off, we\'ll only record a service file about application activity (trace file).'
ProblemRecorder_UseDirectX = 'Use DirectX for screen recording'
ProblemRecorder_StartRecording_Btn = 'Start recording'

ProblemRecorder_RadioButtonContent_CrashOrFreeze = 'Error with running the app'
ProblemRecorder_RadioButtonContent_WebPageFailure = 'Error while downloading data from the internet'
ProblemRecorder_RadioButtonContent_ProductActivation = 'Activation error'
ProblemRecorder_RadioButtonContent_Other = 'Other'

ProblemRecorder_RadioButtonDescription_CrashOrFreeze = 'The app unexpectedly terminates, does not respond or keeps showing failure messages.'
ProblemRecorder_RadioButtonDescription_WebPageFailure = 'The app blocks access to a website or an email application, blocks video streaming or downloading data from the internet. Along with a recording, attach HAR logs from your browser. '
ProblemRecorder_RadioButtonDescription_WebPageFailure2 = 'How to collect browser HAR logs'
ProblemRecorder_RadioButtonDescription_ProductActivation = 'Troubles with activating the subscription in the app.'
ProblemRecorder_RadioButtonDescription_Other = 'If there is no category for your problem.'

ProblemRecorder_RadioButtonSectionDescription = 'Select a problem you want to record'

ProblemRecorder_ProblemRecorderComment = 'Reproduce the problem, record a video or a trace file only and send it to us. This will help us find a solution faster. You\'ll need a system administrator account.'
ProblemRecorder_DisabledProblemRecorderComment = 'Recording is in progress. To start a new recording, complete the current one.'
ProblemRecorder_ProblemRecorderTitle = 'Problem recording'
ProblemRecorder_ProblemRecorderWindowTitle = 'Problem recording'
ProblemRecorder_AnotherInstanceHeader = 'Troubleshoot.exe file has already been started for problem recording'
ProblemRecorder_AnotherInstanceRunning = 'The troubleshoot.exe file may have been started under another Windows user account or in another Kaspersky application on your computer. Please complete the file process and try again.'
ProblemRecorder_AnotherInstanceLaunchPending = 'The troubleshoot.exe file has been started under another Windows user account. Please complete the file process and try again.'

ProblemRecorder_UnknownErrorNotification_Title = 'Something went wrong'
ProblemRecorder_UnknownErrorNotification_Description = 'Please start recording again.'
ProblemRecorder_UnknownErrorNotification_Btn = 'Got it'

ProblemRecorder_AvpComNotFoundNotification_Title = 'Failed to start a recording'
ProblemRecorder_AvpComNotFoundNotification_Description = 'The avp.exe file is not found on your computer. Please send the trace file to the support service.'
ProblemRecorder_AvpComNotFoundNotification_Btn = 'Got it'

ProblemRecorder_TroubleshooterNotFoundNotification_Title = 'Failed to open the "Problem recording" window'
ProblemRecorder_TroubleshooterNotFoundNotification_Description = 'The troubleshoot.exe file is not found or corrupted. Please contact Customer Service.'
ProblemRecorder_TroubleshooterNotFoundNotification_Btn = 'Got it'