1 [2026-07-29T12:24:26.342Z] PID: 37996 TID: 35428 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-29T12:24:26.342Z] PID: 37996 TID: 35428 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-29T12:24:26.353Z] PID: 37996 TID: 35428 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[37996] 4 [2026-07-29T12:24:26.353Z] PID: 37996 TID: 35428 INFO (eax::apps::utils::logAppInfo) Version: 13.754.0-6267-ae26f9de8 5 [2026-07-29T12:24:26.353Z] PID: 37996 TID: 35428 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -ls=BackgroundService -silent] 6 [2026-07-29T12:24:26.354Z] PID: 37996 TID: 35428 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.754.0.6267\EA Desktop\EADesktop.exe] 7 [2026-07-29T12:24:26.440Z] PID: 37996 TID: 35428 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-07-29T12:24:26.440Z] PID: 37996 TID: 35428 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-07-29T12:24:26.453Z] PID: 37996 TID: 35428 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-07-29T12:24:26.453Z] PID: 37996 TID: 35428 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-07-29T12:24:26.454Z] PID: 37996 TID: 35428 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-07-29T12:24:26.454Z] PID: 37996 TID: 35428 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-07-29T12:24:28.464Z] PID: 37996 TID: 21112 ERROR (eax::services::dirtyHttp::DirtyRequestHandler::onError) conn[d5fa1c70] req[1] url[https://statsigapi.net/v1/initialize] error[a081ffef] 14 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 21112 ERROR (eax::services::dirtyHttp::DirtyDownloadRequestHandler::onResponseComplete) conn[d5fa1c70] req[1] HttpRequest send failed: url[https://statsigapi.net/v1/initialize] status[0/1] error[a081ffef] size[-1] body[] 15 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 22764 ERROR (eax::services::experimentation::StatsigExperimentationSystem::handleStatsigResponse) [Statsig]: HTTP request failed with status 1 16 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 21112 ERROR (eax::services::dirtyHttp::DirtyRequestHandler::onError) conn[d5f08210] req[2] url[https://desktop-config.juno.ea.com/globalConfig.json] error[a081ffef] 17 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 21112 ERROR (eax::services::dirtyHttp::DirtyDownloadRequestHandler::onResponseComplete) conn[d5f08210] req[2] HttpRequest send failed: url[https://desktop-config.juno.ea.com/globalConfig.json] status[0/1] error[a081ffef] size[-1] body[] 18 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig.load.erro]: [{"appUptime":2.1710611,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"originalStatusCode[0] networkError[2692874223]","esev":"fatal","estr":"http","http_status_code":1,"request_dur_ms":2010},"systemUptime":141523.0890119,"taxonomy":"statsig.load.erro","throttleCount":0,"timeSinceSystemResume":141523.0770611,"timestamp":17853278684651490,"weight":1.0}] 19 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 35428 ERROR (eax::apps::AppConfigUtil::loadCloudConfig) Unable to download app config overrides. code=[1] 20 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 35428 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 21 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.erro]: [{"appUptime":2.1711887,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"originalStatusCode[0] networkError[2692874223]","esev":"fatal","estr":"http","http_status_code":1,"request_dur_ms":2010},"systemUptime":141523.0891396,"taxonomy":"cldcfg.load.erro","throttleCount":0,"timeSinceSystemResume":141523.0771887,"timestamp":17853278684652766,"weight":1.0}] 22 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 35428 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 23 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 35428 INFO (eax::services::language::init) Language init: resolved default language=[tr] 24 [2026-07-29T12:24:28.465Z] PID: 37996 TID: 35428 INFO (eax::services::language::init) Language init: language=[tr] 25 [2026-07-29T12:24:28.478Z] PID: 37996 TID: 35428 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 26 [2026-07-29T12:24:28.478Z] PID: 37996 TID: 35428 ERROR (eax::apps::restoreTelemetryCorrelationId) Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\telemetry.ini] ! Sistem belirtilen dosyayı bulamıyor. 27 [2026-07-29T12:24:28.479Z] PID: 37996 TID: 35428 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 28 [2026-07-29T12:24:28.479Z] PID: 37996 TID: 35428 INFO (eax::apps::servicesInit) Services started. 29 [2026-07-29T12:24:28.479Z] PID: 37996 TID: 35428 INFO (eax::apps::app_main) Client started from updater: [false] 30 [2026-07-29T12:24:28.479Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":2.1856165,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"BackgroundService"},"systemUptime":141523.1035671,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":141523.0916165,"timestamp":17853278684797040,"weight":1.0}] 31 [2026-07-29T12:24:28.479Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":2.1856338,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":141523.1035847,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":141523.0916338,"timestamp":17853278684797219,"weight":1.0}] 32 [2026-07-29T12:24:28.480Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 33 [2026-07-29T12:24:28.485Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 34 [2026-07-29T12:24:28.485Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 35 [2026-07-29T12:24:28.485Z] PID: 37996 TID: 35428 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 36 [2026-07-29T12:24:28.486Z] PID: 37996 TID: 35428 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 37 [2026-07-29T12:24:28.486Z] PID: 37996 TID: 35428 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 38 [2026-07-29T12:24:28.486Z] PID: 37996 TID: 35428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 39 [2026-07-29T12:24:28.486Z] PID: 37996 TID: 35428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 40 [2026-07-29T12:24:28.487Z] PID: 37996 TID: 35428 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [ApplicationStartOnBootChanged][:0] 41 [2026-07-29T12:24:28.487Z] PID: 37996 TID: 35428 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 42 [2026-07-29T12:24:28.487Z] PID: 37996 TID: 21752 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.1936502,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"false","time":"1785327868000"},"systemUptime":141523.1116009,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":141523.0996501,"timestamp":17853278684877381,"weight":1.0}] 43 [2026-07-29T12:24:28.488Z] PID: 37996 TID: 38572 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 44 [2026-07-29T12:24:28.488Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 45 [2026-07-29T12:24:28.488Z] PID: 37996 TID: 38572 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 46 [2026-07-29T12:24:28.489Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 47 [2026-07-29T12:24:28.489Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 48 [2026-07-29T12:24:28.492Z] PID: 37996 TID: 10436 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [62226] 49 [2026-07-29T12:24:28.493Z] PID: 37996 TID: 10436 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [62227] 50 [2026-07-29T12:24:28.509Z] PID: 37996 TID: 2684 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:62079] 51 [2026-07-29T12:24:28.521Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 52 [2026-07-29T12:24:28.537Z] PID: 37996 TID: 2684 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:62079] 53 [2026-07-29T12:24:28.538Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 54 [2026-07-29T12:24:28.545Z] PID: 37996 TID: 35428 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 13088 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 57 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 13088 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 58 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 38572 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 59 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 38572 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 60 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 38572 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 61 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 38572 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.2521635,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":141523.1701144,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":141523.1581635,"timestamp":17853278685462516,"weight":1.0}] 63 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2522718,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":141523.1702226,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":141523.1582717,"timestamp":17853278685463598,"weight":1.0}] 69 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 70 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 71 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 72 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 73 [2026-07-29T12:24:28.546Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 74 [2026-07-29T12:24:28.547Z] PID: 37996 TID: 3800 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [62229] 75 [2026-07-29T12:24:28.838Z] PID: 37996 TID: 10436 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 15:24:28 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 76 [2026-07-29T12:24:28.838Z] PID: 37996 TID: 10436 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 15:24:28 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 77 [2026-07-29T12:24:33.489Z] PID: 37996 TID: 21112 ERROR (eax::services::dirtyHttp::DirtyRequestHandler::onError) conn[d5f8c420] req[3] url[https://ratt.juno.ea.com/ratt/telm] error[a081ffef] 78 [2026-07-29T12:24:33.489Z] PID: 37996 TID: 21112 ERROR (eax::services::dirtyHttp::DirtyDownloadRequestHandler::onResponseComplete) conn[d5f8c420] req[3] HttpRequest send failed: url[https://ratt.juno.ea.com/ratt/telm] status[0/1] error[a081ffef] size[-1] body[] 79 [2026-07-29T12:24:33.489Z] PID: 37996 TID: 15784 WARN (eax::services::telemetry::determineRetrySuccess) [Telemetry] Http request failed. Status: 1. 80 [2026-07-29T12:24:35.726Z] PID: 37996 TID: 3800 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=62229], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 35204 | 81 [2026-07-29T12:24:35.730Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 82 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":9.4368724,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":141530.3548232,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":141530.3428724,"timestamp":17853278757309603,"weight":1.0}] 83 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 3800 WARN (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionReqTimer::::operator ()) PopExternalActionReq (before auth) timeout! 84 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 85 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 86 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 87 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 88 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 89 [2026-07-29T12:24:35.731Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.grpc.timeout]: [{"appUptime":9.436949,"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":141530.3548999,"taxonomy":"boot.grpc.timeout","throttleCount":0,"timeSinceSystemResume":141530.342949,"timestamp":17853278757310371,"weight":1.0}] 90 [2026-07-29T12:21:07.000Z] PID: 37996 TID: 3800 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785327667] drift[-208731.409ms] 91 [2026-07-29T12:21:07.000Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventRetrieveExternalActions' 92 [2026-07-29T12:21:07.001Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::onPoppedExternalActions) Received external action, type:[Link2EARequest], slug:[], platform:[STEAM], has-auth:[false] 93 [2026-07-29T12:21:07.001Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 94 [2026-07-29T12:21:07.027Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventRetrieveExternalActions' 95 [2026-07-29T12:21:07.027Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventRetrieveExternalActions' 96 [2026-07-29T12:21:07.027Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 97 [2026-07-29T12:21:07.027Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 98 [2026-07-29T12:21:07.027Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 99 [2026-07-29T12:21:07.027Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 100 [2026-07-29T12:21:07.030Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 101 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 102 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 103 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 104 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 105 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 106 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 107 [2026-07-29T12:21:07.058Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 108 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 109 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 110 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 111 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 112 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 113 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[1], moreActions:[false] 114 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 115 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[1], moreActions:[false], isPreAuthActionRetrieved:[true] 116 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 117 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[1], moreActions:[false] 118 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 119 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 120 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 121 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 122 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 123 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 3800 INFO (eax::components::auth::LoginUIHandler::uiLogin) Setting up UIlogin for [InitialUserLogin] flow 124 [2026-07-29T12:21:07.089Z] PID: 37996 TID: 35428 WARN (eax::services::identity::getAuthLocale) Cannot find language with code [tr] 125 [2026-07-29T12:21:07.090Z] PID: 37996 TID: 36748 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":9.5279657,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"cef_pump_dynamic","gateValue":"false","time":"1785327667000"},"systemUptime":141530.4459165,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":141530.4339656,"timestamp":17853276670906441,"weight":1.0}] 126 [2026-07-29T12:21:07.120Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 127 [2026-07-29T12:21:07.120Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 128 [2026-07-29T12:21:07.120Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 129 [2026-07-29T12:21:07.145Z] PID: 37996 TID: 35428 INFO (eax::services::windowing::createQmlView) Creating Qml view [Auth] 130 [2026-07-29T12:21:07.996Z] PID: 37996 TID: 21752 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":10.4333569,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"login_timeout_transition","gateValue":"false","time":"1785327667000"},"systemUptime":141531.3513077,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":141531.3393568,"timestamp":17853276679960358,"weight":1.0}] 131 [2026-07-29T12:21:08.016Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoading) Login page load started 132 [2026-07-29T12:21:08.100Z] PID: 37996 TID: 4744 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 133 [2026-07-29T12:21:08.100Z] PID: 37996 TID: 4744 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 134 [2026-07-29T12:21:10.108Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoadSuccess) Login page load succeeded, HttpStatus:[200] 135 [2026-07-29T12:21:10.396Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.hardware.all]: [{"appUptime":12.8337133,"authenticated":true,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"cpu":{"count":1,"name0":"AMD Ryzen 9 5950X 16-Core Processor ","total_cores":16},"display":{"count":1,"heightVirtual":1440,"refreshRate":100,"widthVirtual":2560},"flattened":"{\"cpus\":[{\"cores\":16,\"frequency\":3401,\"name\":\"AMD Ryzen 9 5950X 16-Core Processor \",\"virtualization\":\"AMD-V\"}],\"display\":{\"dpiX\":96.0,\"dpiY\":96.0,\"hdrEnabled\":false,\"hdrStreamingEnabled\":false,\"heightVirtual\":1440,\"monitors\":[{\"frequency\":59,\"height\":1440,\"name\":\"VX3258 series\",\"size\":31.54769390167815,\"width\":2560}],\"refreshRate\":100,\"widthVirtual\":2560},\"gpus\":[{\"3DAccelerationEnabled\":\"Enabled\",\"agpAccelerationEnabled\":\"Enabled\",\"directDrawEnabled\":\"Enabled\",\"driver\":\"C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll\",\"driverVersion\":\"32.0.15.9636\",\"dxVersion\":\"DirectX 12\",\"memory\":24138,\"name\":\"NVIDIA GeForce RTX 4090\"}],\"peripherals\":[{\"name\":\"OBS Virtual Camera\",\"type\":\"camera\"},{\"name\":\"MS PC-oyun çubuğu sürücüsü\",\"type\":\"joystick\"}],\"storage\":[{\"available\":293753.078125,\"capacity\":953869.7109375,\"name\":\"Samsung SSD 980 1TB\",\"type\":\"SSD\",\"used\":660116.6328125},{\"available\":182006.23828125,\"capacity\":953869.7109375,\"name\":\"Samsung SSD 980 1TB\",\"type\":\"SSD\",\"used\":771863.47265625}]}","gpu":{"count":1,"memory0":24138,"name0":"NVIDIA GeForce RTX 4090"},"storage":{"count":2,"hdd":0,"ssd":2,"total_capacity":1907739.421875,"total_used":1431980.10546875,"unrecognized":0},"system":{"antivirus":{"name":""},"bios":"American Megatrends Inc. 1602 20240829","joysticks":1,"machineId":"4d17c1f2b841503004cfa47ccd0d8b341c980b15","manufacturer":"ASUS","memory":65436,"model":"System Product Name","motherboard":{"model":"ROG CROSSHAIR VIII EXTREME","version":"Rev X.0x"},"os":{"architecture":"64 bit","build":"19045","name":"Microsoft Windows 10 Pro","secure_boot":"Off","version":"10.0.19045"},"platform":"x64-based PC"}},"systemUptime":141533.7516641,"taxonomy":"boot.hardware.all","throttleCount":0,"timeSinceSystemResume":141533.7397133,"timestamp":17853276703963921,"weight":1.0}] 136 [2026-07-29T12:21:10.396Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [hardware_profile]: [{"appUptime":12.8337571,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"cpu_attr":[{"cores":16,"frequency":3401,"name":"AMD Ryzen 9 5950X 16-Core Processor ","virtualization":"AMD-V"}],"display_attr":{"dpiX":96.0,"dpiY":96.0,"hdrEnabled":false,"hdrStreamingEnabled":false,"heightVirtual":1440,"monitors":[{"frequency":59,"height":1440,"name":"VX3258 series","size":31.54769390167815,"width":2560}],"refreshRate":100,"widthVirtual":2560},"gpu_attr":[{"3DAccelerationEnabled":"Enabled","agpAccelerationEnabled":"Enabled","directDrawEnabled":"Enabled","driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll","driverVersion":"32.0.15.9636","dxVersion":"DirectX 12","memory":24138,"name":"NVIDIA GeForce RTX 4090"}],"system_attr":{"bios":"American Megatrends Inc. 1602 20240829","joysticks":1,"machineId":"4d17c1f2b841503004cfa47ccd0d8b341c980b15","manufacturer":"ASUS","memory":65436,"model":"System Product Name","motherboard":{"model":"ROG CROSSHAIR VIII EXTREME","version":"Rev X.0x"},"os":{"architecture":"64 bit","build":"19045","name":"Microsoft Windows 10 Pro","secure_boot":"Off","version":"10.0.19045"},"platform":"x64-based PC","storage":[{"available":293753.078125,"capacity":953869.7109375,"name":"Samsung SSD 980 1TB","type":"SSD","used":660116.6328125},{"available":182006.23828125,"capacity":953869.7109375,"name":"Samsung SSD 980 1TB","type":"SSD","used":771863.47265625}]}},"systemUptime":141533.751708,"taxonomy":"hardware_profile","throttleCount":0,"timeSinceSystemResume":141533.7397571,"timestamp":17853276703964360,"weight":1.0}] 137 [2026-07-29T12:22:00.300Z] PID: 37996 TID: 10436 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 15:25:29 ERROR>DirtySDKConnectDetectionJob>Timeout, DirtySDK is not at online, offline or trying to connect at the time of job timeout. 138 [2026-07-29T12:31:16.635Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 139 [2026-07-29T12:31:16.636Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 140 [2026-07-29T12:32:16.628Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 141 [2026-07-29T12:32:16.628Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 142 [2026-07-29T12:33:16.632Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 143 [2026-07-29T12:33:16.632Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 144 [2026-07-29T12:34:16.636Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 145 [2026-07-29T12:34:16.636Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 146 [2026-07-29T12:35:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 147 [2026-07-29T12:35:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 148 [2026-07-29T12:36:16.634Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 149 [2026-07-29T12:36:16.634Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 150 [2026-07-29T12:37:16.628Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 151 [2026-07-29T12:37:16.628Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 152 [2026-07-29T12:38:16.640Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 153 [2026-07-29T12:38:16.640Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 154 [2026-07-29T12:39:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 155 [2026-07-29T12:39:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 156 [2026-07-29T12:40:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 157 [2026-07-29T12:40:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 158 [2026-07-29T12:41:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 159 [2026-07-29T12:41:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 160 [2026-07-29T12:42:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 161 [2026-07-29T12:42:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 162 [2026-07-29T12:43:16.638Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 163 [2026-07-29T12:43:16.638Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 164 [2026-07-29T12:44:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 165 [2026-07-29T12:44:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 166 [2026-07-29T12:45:16.639Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 167 [2026-07-29T12:45:16.639Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 168 [2026-07-29T12:46:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 169 [2026-07-29T12:46:16.628Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 170 [2026-07-29T12:47:16.625Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 171 [2026-07-29T12:47:16.626Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 172 [2026-07-29T12:48:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 173 [2026-07-29T12:48:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 174 [2026-07-29T12:49:16.640Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 175 [2026-07-29T12:49:16.640Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 176 [2026-07-29T12:50:16.635Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 177 [2026-07-29T12:50:16.635Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 178 [2026-07-29T12:51:16.626Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 179 [2026-07-29T12:51:16.626Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 180 [2026-07-29T12:52:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 181 [2026-07-29T12:52:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 182 [2026-07-29T12:53:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 183 [2026-07-29T12:53:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 184 [2026-07-29T12:54:16.636Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 185 [2026-07-29T12:54:16.636Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 186 [2026-07-29T12:55:16.625Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 187 [2026-07-29T12:55:16.626Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 188 [2026-07-29T12:56:16.640Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 189 [2026-07-29T12:56:16.640Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 190 [2026-07-29T12:57:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 191 [2026-07-29T12:57:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 192 [2026-07-29T12:58:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 193 [2026-07-29T12:58:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 194 [2026-07-29T12:59:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 195 [2026-07-29T12:59:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 196 [2026-07-29T13:00:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 197 [2026-07-29T13:00:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 198 [2026-07-29T13:01:16.624Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 199 [2026-07-29T13:01:16.625Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 200 [2026-07-29T13:02:16.635Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 201 [2026-07-29T13:02:16.635Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 202 [2026-07-29T13:03:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 203 [2026-07-29T13:03:16.631Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 204 [2026-07-29T13:04:16.630Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 205 [2026-07-29T13:04:16.630Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 206 [2026-07-29T13:05:16.638Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 207 [2026-07-29T13:05:16.639Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 208 [2026-07-29T13:06:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 209 [2026-07-29T13:06:16.627Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 210 [2026-07-29T13:07:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 211 [2026-07-29T13:07:16.634Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 212 [2026-07-29T13:08:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 213 [2026-07-29T13:08:16.638Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 214 [2026-07-29T13:09:16.639Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 215 [2026-07-29T13:09:16.639Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 216 [2026-07-29T13:10:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 217 [2026-07-29T13:10:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 218 [2026-07-29T13:11:16.629Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 219 [2026-07-29T13:11:16.629Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 220 [2026-07-29T13:12:16.632Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 221 [2026-07-29T13:12:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 222 [2026-07-29T13:13:16.634Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 223 [2026-07-29T13:13:16.634Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 224 [2026-07-29T13:14:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 225 [2026-07-29T13:14:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 226 [2026-07-29T13:15:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 227 [2026-07-29T13:15:16.633Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 228 [2026-07-29T13:16:16.625Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 229 [2026-07-29T13:16:16.626Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 230 [2026-07-29T13:17:16.638Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 231 [2026-07-29T13:17:16.638Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 232 [2026-07-29T13:18:16.628Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 233 [2026-07-29T13:18:16.629Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 234 [2026-07-29T13:19:16.634Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 235 [2026-07-29T13:19:16.635Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 236 [2026-07-29T13:20:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 237 [2026-07-29T13:20:16.637Z] PID: 37996 TID: 35428 WARN (SPA) [JS:1] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 238 [2026-07-29T13:21:10.000Z] PID: 37996 TID: 3800 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785331270] drift[2706.653ms] 239 [2026-07-29T13:21:10.704Z] PID: 37996 TID: 35428 WARN (eax::services::identity::getAuthLocale) Cannot find language with code [tr] 240 [2026-07-29T13:21:10.706Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoading) Login page load started 241 [2026-07-29T13:21:11.125Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handleResponseSuccess) Handling Authentication Success 242 [2026-07-29T13:21:11.126Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handleAuthFailure) Handling Authentication Failed [AuthCodeError_AccessDenied] 243 [2026-07-29T13:21:11.130Z] PID: 37996 TID: 35428 INFO (eax::services::cefQtUtils::CefBrowserWindow::closeBrowser) Close browser 244 [2026-07-29T13:21:11.182Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::ControllerContainer::~ControllerContainer) Unloading auth view 245 [2026-07-29T13:21:11.182Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3610.913314,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"backend_errors":0,"elapsed_secs":3601.3863714,"error":"AuthCodeError_AccessDenied","flow":"InitialUserLogin","idle":false,"ignorable":false,"reme":"none","request_owner":"STEAM","retries":0,"status":"failure","user_input":"credentials"},"systemUptime":145131.8312648,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":145131.819314,"timestamp":17853312711826457,"weight":1.0}] 246 [2026-07-29T13:21:11.182Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3610.9133652,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":3601.3865654,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"STEAM","status":"failure","token_format":"JWS","user_input":"credentials"},"systemUptime":145131.8313161,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":145131.8193652,"timestamp":17853312711826971,"weight":1.0}] 247 [2026-07-29T13:21:11.183Z] PID: 37996 TID: 35428 INFO (eax::services::jsinterop::QmlJsBridge::~QmlJsBridge) [JsBridge] Unregistering proxies 248 [2026-07-29T13:21:11.183Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventAuthenticationChanged' 249 [2026-07-29T13:21:11.201Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventAuthenticationChanged' 250 [2026-07-29T13:21:11.201Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventAuthenticationChanged' 251 [2026-07-29T13:21:11.201Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isAuthenticated == false) 252 [2026-07-29T13:21:11.312Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewController::~AuthViewController) Destroying AuthViewController 253 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::processMessage) Account auth update 254 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 35428 ERROR (eax::components::ui::sendErrorTelemetry) An error was triggered, error [ErrorAuthSessionExpired] 255 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [settings]: [{"appUptime":3611.0453075,"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"settings":{"notifications_in_game":["AchievementCompleted","AddOnStoreNotSupported","Chat","DownloadCompleted","DownloadOrPlayReminder","GameExternalActionsNotSupported","GameInvite","GameInviteGameNotDetected","GameInviteQuickReply","GameInviteSent","GameLeaveConfirm","HealthyPlayWarning","IgoControls","RemainingTrialTime","UpdateClient","UserSteamRemembered"]},"status":"default","type":"preference"},"systemUptime":145131.9632583,"taxonomy":"settings","throttleCount":0,"timeSinceSystemResume":145131.9513074,"timestamp":17853312713146392,"weight":1.0}] 256 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 35428 WARN (eax::foundation::localization::StringTranslator::Impl::substitute) Substitution Parameter [%platform%] Not Found in Translation [Oturumunuzun süresi doldu] (maybe because it's a dialog title while key is in the body). 257 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 35428 WARN (eax::foundation::localization::StringTranslator::Impl::substitute) Substitution Parameter [%platform%] Not Found in Translation [İnatçı bir sorunun etkileri nedeniyle tekrar giriş yapmanız gerekecek.] (maybe because it's a dialog title while key is in the body). 258 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 35428 INFO (ui::ErrorDialogForward::show) Forwarding EA Desktop error dialog to splash: dialogId=[1], errorCode=[10008], title=[Oturumunuzun süresi doldu], buttons=[2] 259 [2026-07-29T13:21:11.314Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [settings]: [{"appUptime":3611.045332,"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"settings":{"notifications_not_in_game":["AchievementCompleted","AddOnStoreNotSupported","Chat","DownloadCompleted","DownloadOrPlayReminder","GameExternalActionsNotSupported","GameInvite","GameInviteGameNotDetected","GameInviteQuickReply","GameInviteSent","GameLeaveConfirm","HealthyPlayWarning","IgoControls","RemainingTrialTime","UpdateClient","UserSteamRemembered"]},"status":"default","type":"preference"},"systemUptime":145131.9632828,"taxonomy":"settings","throttleCount":0,"timeSinceSystemResume":145131.9513319,"timestamp":17853312713146638,"weight":1.0}] 260 [2026-07-29T13:21:11.315Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [settings]: [{"appUptime":3611.0453379,"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"settings":["notifications",true],"status":"default","type":"preference"},"systemUptime":145131.9632887,"taxonomy":"settings","throttleCount":0,"timeSinceSystemResume":145131.9513378,"timestamp":17853312713146697,"weight":1.0}] 261 [2026-07-29T13:21:11.315Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [erro.crit.notf]: [{"appUptime":3611.0453652,"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-10008"},"systemUptime":145131.9633161,"taxonomy":"erro.crit.notf","throttleCount":0,"timeSinceSystemResume":145131.9513652,"timestamp":17853312713146970,"weight":1.0}] 262 [2026-07-29T13:21:11.727Z] PID: 37996 TID: 35428 WARN (ui::ErrorDialogForward::onAckTimeout) Splash did not acknowledge error dialog within timeout: dialogId=[1]. Falling back to QML dialog. 263 [2026-07-29T13:21:11.727Z] PID: 37996 TID: 35428 INFO (eax::services::windowing::createQmlView) Creating Qml view [Dialog] 264 [2026-07-29T13:21:11.729Z] PID: 37996 TID: 35428 WARN (eax::foundation::localization::StringTranslator::Impl::substitute) Substitution Parameter [%platform%] Not Found in Translation [İnatçı bir sorunun etkileri nedeniyle tekrar giriş yapmanız gerekecek.] (maybe because it's a dialog title while key is in the body). 265 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 35428 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 266 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 3800 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 267 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 3800 INFO (eax::components::auth::LoginUIHandler::login) Login request received [2] for [InitialUserLogin] flow 268 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 3800 INFO (eax::components::auth::AuthViewHolder::~AuthViewHolder) Destroying AuthViewHolder 269 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 3800 INFO (eax::components::auth::LoginUIHandler::uiLogin) Setting up UIlogin for [InitialUserLogin] flow 270 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 35428 WARN (eax::services::identity::getAuthLocale) Cannot find language with code [tr] 271 [2026-07-29T13:21:49.024Z] PID: 37996 TID: 35428 INFO (eax::services::windowing::createQmlView) Creating Qml view [Auth] 272 [2026-07-29T13:21:49.202Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoading) Login page load started 273 [2026-07-29T13:21:50.518Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoadSuccess) Login page load succeeded, HttpStatus:[200] 274 [2026-07-29T13:27:19.346Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 275 [2026-07-29T13:27:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 276 [2026-07-29T13:28:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 277 [2026-07-29T13:28:19.344Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 278 [2026-07-29T13:29:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 279 [2026-07-29T13:29:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 280 [2026-07-29T13:30:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 281 [2026-07-29T13:30:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 282 [2026-07-29T13:31:19.332Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 283 [2026-07-29T13:31:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 284 [2026-07-29T13:32:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 285 [2026-07-29T13:32:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 286 [2026-07-29T13:33:19.342Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 287 [2026-07-29T13:33:19.342Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 288 [2026-07-29T13:34:19.344Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 289 [2026-07-29T13:34:19.344Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 290 [2026-07-29T13:35:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 291 [2026-07-29T13:35:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 292 [2026-07-29T13:36:19.332Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 293 [2026-07-29T13:36:19.332Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 294 [2026-07-29T13:37:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 295 [2026-07-29T13:37:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 296 [2026-07-29T13:38:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 297 [2026-07-29T13:38:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 298 [2026-07-29T13:39:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 299 [2026-07-29T13:39:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 300 [2026-07-29T13:40:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 301 [2026-07-29T13:40:19.334Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 302 [2026-07-29T13:41:19.334Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 303 [2026-07-29T13:41:19.334Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 304 [2026-07-29T13:42:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 305 [2026-07-29T13:42:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 306 [2026-07-29T13:43:19.332Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 307 [2026-07-29T13:43:19.332Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 308 [2026-07-29T13:44:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 309 [2026-07-29T13:44:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 310 [2026-07-29T13:45:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 311 [2026-07-29T13:45:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 312 [2026-07-29T13:46:19.341Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 313 [2026-07-29T13:46:19.341Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 314 [2026-07-29T13:47:19.346Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 315 [2026-07-29T13:47:19.346Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 316 [2026-07-29T13:48:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 317 [2026-07-29T13:48:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 318 [2026-07-29T13:49:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 319 [2026-07-29T13:49:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 320 [2026-07-29T13:50:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 321 [2026-07-29T13:50:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 322 [2026-07-29T13:51:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 323 [2026-07-29T13:51:19.340Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 324 [2026-07-29T13:52:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 325 [2026-07-29T13:52:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 326 [2026-07-29T13:53:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 327 [2026-07-29T13:53:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 328 [2026-07-29T13:54:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 329 [2026-07-29T13:54:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 330 [2026-07-29T13:55:19.342Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 331 [2026-07-29T13:55:19.342Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 332 [2026-07-29T13:56:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 333 [2026-07-29T13:56:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 334 [2026-07-29T13:57:19.342Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 335 [2026-07-29T13:57:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 336 [2026-07-29T13:58:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 337 [2026-07-29T13:58:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 338 [2026-07-29T13:59:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 339 [2026-07-29T13:59:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 340 [2026-07-29T14:00:19.344Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 341 [2026-07-29T14:00:19.345Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 342 [2026-07-29T14:01:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 343 [2026-07-29T14:01:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 344 [2026-07-29T14:02:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 345 [2026-07-29T14:02:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 346 [2026-07-29T14:03:19.346Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 347 [2026-07-29T14:03:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 348 [2026-07-29T14:04:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 349 [2026-07-29T14:04:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 350 [2026-07-29T14:05:19.345Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 351 [2026-07-29T14:05:19.345Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 352 [2026-07-29T14:06:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 353 [2026-07-29T14:06:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 354 [2026-07-29T14:07:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 355 [2026-07-29T14:07:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 356 [2026-07-29T14:08:19.334Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 357 [2026-07-29T14:08:19.334Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 358 [2026-07-29T14:09:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 359 [2026-07-29T14:09:19.344Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 360 [2026-07-29T14:10:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 361 [2026-07-29T14:10:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 362 [2026-07-29T14:11:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 363 [2026-07-29T14:11:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 364 [2026-07-29T14:12:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 365 [2026-07-29T14:12:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 366 [2026-07-29T14:13:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 367 [2026-07-29T14:13:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 368 [2026-07-29T14:14:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 369 [2026-07-29T14:14:19.339Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 370 [2026-07-29T14:15:19.334Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 371 [2026-07-29T14:15:19.335Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 372 [2026-07-29T14:16:19.336Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 373 [2026-07-29T14:16:19.337Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 374 [2026-07-29T14:17:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 375 [2026-07-29T14:17:19.333Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 376 [2026-07-29T14:18:19.346Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 377 [2026-07-29T14:18:19.347Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 378 [2026-07-29T14:19:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 379 [2026-07-29T14:19:19.338Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 380 [2026-07-29T14:20:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 381 [2026-07-29T14:20:19.343Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 382 [2026-07-29T14:21:11.000Z] PID: 37996 TID: 3800 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785334871] drift[741.734ms] 383 [2026-07-29T14:21:20.081Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi11dGlscw.js:1] Telemetry disabled - debugging detected 384 [2026-07-29T14:21:20.081Z] PID: 37996 TID: 35428 WARN (SPA) [JS:2] [https://eaaccounts.akamaized.net/resource_signin_ea_com/shared/551.0.20251126.035.a70366a8fc3c/statics/js/cni_anF1ZXJ5LnBiZC1kZi1hdXRvLWluaXQ.js:1] Telemetry disabled - debugging detected 385 [2026-07-29T14:21:49.928Z] PID: 37996 TID: 35428 WARN (eax::services::identity::getAuthLocale) Cannot find language with code [tr] 386 [2026-07-29T14:21:49.933Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoading) Login page load started 387 [2026-07-29T14:21:50.361Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoadSuccess) Login page load succeeded, HttpStatus:[200] 388 [2026-07-29T14:21:50.362Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handleResponseSuccess) Handling Authentication Success 389 [2026-07-29T14:21:50.363Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handleAuthFailure) Handling Authentication Failed [AuthCodeError_AccessDenied] 390 [2026-07-29T14:21:50.364Z] PID: 37996 TID: 35428 INFO (eax::services::cefQtUtils::CefBrowserWindow::closeBrowser) Close browser 391 [2026-07-29T14:21:50.416Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::ControllerContainer::~ControllerContainer) Unloading auth view 392 [2026-07-29T14:21:50.416Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":7249.4052528,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"backend_errors":0,"elapsed_secs":3600.6501065,"error":"AuthCodeError_AccessDenied","flow":"InitialUserLogin","idle":false,"ignorable":false,"reme":"none","request_owner":"NULL","retries":0,"status":"failure","user_input":"credentials"},"systemUptime":148770.3232036,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":148770.3112528,"timestamp":17853349104163182,"weight":1.0}] 393 [2026-07-29T14:21:50.416Z] PID: 37996 TID: 35428 INFO (eax::services::jsinterop::QmlJsBridge::~QmlJsBridge) [JsBridge] Unregistering proxies 394 [2026-07-29T14:21:50.416Z] PID: 37996 TID: 37636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":7249.4052896,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":3600.6502262,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"NULL","status":"failure","token_format":"JWS","user_input":"credentials"},"systemUptime":148770.3232404,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":148770.3112895,"timestamp":17853349104163551,"weight":1.0}] 395 [2026-07-29T14:21:50.416Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventAuthenticationChanged' 396 [2026-07-29T14:21:50.437Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventAuthenticationChanged' 397 [2026-07-29T14:21:50.437Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventAuthenticationChanged' 398 [2026-07-29T14:21:50.437Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isAuthenticated == false) 399 [2026-07-29T14:21:50.547Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewController::~AuthViewController) Destroying AuthViewController 400 [2026-07-29T14:21:50.548Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::processMessage) Account auth update 401 [2026-07-29T14:21:50.548Z] PID: 37996 TID: 35428 ERROR (eax::components::ui::sendErrorTelemetry) An error was triggered, error [ErrorAuthSessionExpired] 402 [2026-07-29T14:21:50.548Z] PID: 37996 TID: 35428 WARN (eax::foundation::localization::StringTranslator::Impl::substitute) Substitution Parameter [%platform%] Not Found in Translation [Oturumunuzun süresi doldu] (maybe because it's a dialog title while key is in the body). 403 [2026-07-29T14:21:50.548Z] PID: 37996 TID: 35428 WARN (eax::foundation::localization::StringTranslator::Impl::substitute) Substitution Parameter [%platform%] Not Found in Translation [İnatçı bir sorunun etkileri nedeniyle tekrar giriş yapmanız gerekecek.] (maybe because it's a dialog title while key is in the body). 404 [2026-07-29T14:21:50.548Z] PID: 37996 TID: 35428 INFO (ui::ErrorDialogForward::show) Forwarding EA Desktop error dialog to splash: dialogId=[2], errorCode=[10008], title=[Oturumunuzun süresi doldu], buttons=[2] 405 [2026-07-29T14:21:50.549Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [settings]: [{"appUptime":7249.5378462,"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"settings":{"notifications_in_game":["AchievementCompleted","AddOnStoreNotSupported","Chat","DownloadCompleted","DownloadOrPlayReminder","GameExternalActionsNotSupported","GameInvite","GameInviteGameNotDetected","GameInviteQuickReply","GameInviteSent","GameLeaveConfirm","HealthyPlayWarning","IgoControls","RemainingTrialTime","UpdateClient","UserSteamRemembered"]},"status":"default","type":"preference"},"systemUptime":148770.455797,"taxonomy":"settings","throttleCount":0,"timeSinceSystemResume":148770.4438462,"timestamp":17853349105489116,"weight":1.0}] 406 [2026-07-29T14:21:50.549Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [settings]: [{"appUptime":7249.5378706,"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"settings":{"notifications_not_in_game":["AchievementCompleted","AddOnStoreNotSupported","Chat","DownloadCompleted","DownloadOrPlayReminder","GameExternalActionsNotSupported","GameInvite","GameInviteGameNotDetected","GameInviteQuickReply","GameInviteSent","GameLeaveConfirm","HealthyPlayWarning","IgoControls","RemainingTrialTime","UpdateClient","UserSteamRemembered"]},"status":"default","type":"preference"},"systemUptime":148770.4558214,"taxonomy":"settings","throttleCount":0,"timeSinceSystemResume":148770.4438705,"timestamp":17853349105489361,"weight":1.0}] 407 [2026-07-29T14:21:50.549Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [settings]: [{"appUptime":7249.5378763,"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"settings":["notifications",true],"status":"default","type":"preference"},"systemUptime":148770.4558271,"taxonomy":"settings","throttleCount":0,"timeSinceSystemResume":148770.4438762,"timestamp":17853349105489418,"weight":1.0}] 408 [2026-07-29T14:21:50.549Z] PID: 37996 TID: 15784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [erro.crit.notf]: [{"appUptime":7249.5378907,"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-10008"},"systemUptime":148770.4558416,"taxonomy":"erro.crit.notf","throttleCount":0,"timeSinceSystemResume":148770.4438907,"timestamp":17853349105489563,"weight":1.0}] 409 [2026-07-29T14:21:50.950Z] PID: 37996 TID: 35428 WARN (ui::ErrorDialogForward::onAckTimeout) Splash did not acknowledge error dialog within timeout: dialogId=[2]. Falling back to QML dialog. 410 [2026-07-29T14:21:50.950Z] PID: 37996 TID: 35428 INFO (eax::services::windowing::createQmlView) Creating Qml view [Dialog] 411 [2026-07-29T14:21:50.952Z] PID: 37996 TID: 35428 WARN (eax::foundation::localization::StringTranslator::Impl::substitute) Substitution Parameter [%platform%] Not Found in Translation [İnatçı bir sorunun etkileri nedeniyle tekrar giriş yapmanız gerekecek.] (maybe because it's a dialog title while key is in the body). 412 [2026-07-29T16:25:06.886Z] PID: 37996 TID: 35428 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 413 [2026-07-29T16:25:06.886Z] PID: 37996 TID: 3800 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 414 [2026-07-29T16:25:06.886Z] PID: 37996 TID: 3800 INFO (eax::components::auth::LoginUIHandler::login) Login request received [3] for [InitialUserLogin] flow 415 [2026-07-29T16:25:06.886Z] PID: 37996 TID: 3800 INFO (eax::components::auth::AuthViewHolder::~AuthViewHolder) Destroying AuthViewHolder 416 [2026-07-29T16:25:06.886Z] PID: 37996 TID: 3800 INFO (eax::components::auth::LoginUIHandler::uiLogin) Setting up UIlogin for [InitialUserLogin] flow 417 [2026-07-29T16:25:06.896Z] PID: 37996 TID: 35428 WARN (eax::services::identity::getAuthLocale) Cannot find language with code [tr] 418 [2026-07-29T16:25:06.896Z] PID: 37996 TID: 35428 INFO (eax::services::windowing::createQmlView) Creating Qml view [Auth] 419 [2026-07-29T16:25:07.126Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoading) Login page load started 420 [2026-07-29T16:25:08.712Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handlePageLoadSuccess) Login page load succeeded, HttpStatus:[200] 421 [2026-07-29T16:25:11.685Z] PID: 37996 TID: 35428 INFO (eax::services::cefQtUtils::CefBrowserWindow::closeBrowser) Close browser 422 [2026-07-29T16:25:11.735Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::handleActionRequestQt) Handling Requested Action 423 [2026-07-29T16:25:11.735Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::ControllerContainer::~ControllerContainer) Unloading auth view 424 [2026-07-29T16:25:11.735Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 425 [2026-07-29T16:25:11.735Z] PID: 37996 TID: 37428 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":14650.9963366,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"backend_errors":0,"elapsed_secs":4.8389077,"error":"Closed","flow":"InitialUserLogin","idle":false,"reme":"none","request_owner":"NULL","retries":0,"status":"interrupt","user_input":"credentials"},"systemUptime":156171.9142874,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":156171.9023365,"timestamp":17853423117357642,"weight":1.0}] 426 [2026-07-29T16:25:11.736Z] PID: 37996 TID: 37428 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":14650.996398,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":4.8495604,"error":"Closed","flow":"InitialUserLogin","idle":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"NULL","status":"interrupt","user_input":"credentials"},"systemUptime":156171.9143488,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":156171.9023979,"timestamp":17853423117358257,"weight":1.0}] 427 [2026-07-29T16:25:11.742Z] PID: 37996 TID: 35428 INFO (eax::services::jsinterop::QmlJsBridge::~QmlJsBridge) [JsBridge] Unregistering proxies 428 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 429 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 430 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 431 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[auth window closed] 432 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[300s] 433 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 434 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 435 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[1], moreActions:[false] 436 [2026-07-29T16:25:11.754Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 437 [2026-07-29T16:25:11.859Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewController::~AuthViewController) Destroying AuthViewController 438 [2026-07-29T16:25:11.859Z] PID: 37996 TID: 35428 INFO (eax::components::auth::AuthViewHolder::~AuthViewHolder) Destroying AuthViewHolder 439 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 440 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 441 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 35428 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 442 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 35428 WARN (ui::SpaViewController::closeWindow) No window 443 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 444 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 35428 INFO (eax::apps::app_main) Closing app, starting teardown 445 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 446 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":14651.1214265,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":156172.0393773,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":156172.0274264,"timestamp":17853423118608540,"weight":1.0}] 447 [2026-07-29T16:25:11.860Z] PID: 37996 TID: 26028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":14651.1214349,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":156172.0393858,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":156172.0274349,"timestamp":17853423118608627,"weight":1.0}] 448 [2026-07-29T16:25:11.863Z] PID: 37996 TID: 31836 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 449 [2026-07-29T16:25:11.878Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 450 [2026-07-29T16:25:11.878Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 451 [2026-07-29T16:25:11.878Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 452 [2026-07-29T16:25:11.878Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 453 [2026-07-29T16:25:11.878Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 454 [2026-07-29T16:25:11.878Z] PID: 37996 TID: 3800 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 455 [2026-07-29T16:25:12.558Z] PID: 37996 TID: 35428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 456 [2026-07-29T16:25:12.559Z] PID: 37996 TID: 35428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 457 [2026-07-29T16:25:12.559Z] PID: 37996 TID: 35428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 458 [2026-07-29T16:25:12.560Z] PID: 37996 TID: 35428 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 459 [2026-07-29T16:25:12.560Z] PID: 37996 TID: 35428 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 460 [2026-07-29T16:25:12.560Z] PID: 37996 TID: 35428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 461 [2026-07-29T16:25:12.560Z] PID: 37996 TID: 35428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 462 [2026-07-29T16:25:12.677Z] PID: 37996 TID: 35428 INFO (eax::apps::servicesTerm) Stopping services... 463 [2026-07-29T16:25:12.677Z] PID: 37996 TID: 35428 INFO (eax::apps::servicesTerm) Services stopped. 464 [2026-07-29T16:25:12.677Z] PID: 37996 TID: 35428 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-07-29T18:52:49.833Z] PID: 20616 TID: 2872 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-29T18:52:49.833Z] PID: 20616 TID: 2872 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-29T18:52:49.847Z] PID: 20616 TID: 2872 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[20616] 4 [2026-07-29T18:52:49.847Z] PID: 20616 TID: 2872 INFO (eax::apps::utils::logAppInfo) Version: 13.754.0-6267-ae26f9de8 5 [2026-07-29T18:52:49.847Z] PID: 20616 TID: 2872 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-07-29T18:52:49.847Z] PID: 20616 TID: 2872 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.754.0.6267\EA Desktop\EADesktop.exe] 7 [2026-07-29T18:52:49.946Z] PID: 20616 TID: 2872 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-07-29T18:52:49.946Z] PID: 20616 TID: 2872 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-07-29T18:52:49.963Z] PID: 20616 TID: 2872 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-07-29T18:52:49.963Z] PID: 20616 TID: 2872 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-07-29T18:52:49.963Z] PID: 20616 TID: 2872 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-07-29T18:52:49.964Z] PID: 20616 TID: 2872 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-07-29T18:52:50.239Z] PID: 20616 TID: 2872 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-07-29T18:52:50.397Z] PID: 20616 TID: 2872 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-07-29T18:52:50.398Z] PID: 20616 TID: 2872 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-07-29T18:52:50.398Z] PID: 20616 TID: 2872 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-07-29T18:52:50.398Z] PID: 20616 TID: 2872 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-07-29T18:52:50.411Z] PID: 20616 TID: 2872 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-07-29T18:52:50.415Z] PID: 20616 TID: 2872 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-07-29T18:52:50.416Z] PID: 20616 TID: 2872 INFO (eax::apps::servicesInit) Services started. 21 [2026-07-29T18:52:50.416Z] PID: 20616 TID: 2872 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-07-29T18:52:50.416Z] PID: 20616 TID: 21520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6515637,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":54.0306451,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":54.0265634,"timestamp":17853511704165745,"weight":1.0}] 23 [2026-07-29T18:52:50.416Z] PID: 20616 TID: 21520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6515761,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":54.0306577,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":54.0265758,"timestamp":17853511704165874,"weight":1.0}] 24 [2026-07-29T18:52:50.422Z] PID: 20616 TID: 2872 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-07-29T18:52:50.435Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-07-29T18:52:50.436Z] PID: 20616 TID: 2872 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-07-29T18:52:50.437Z] PID: 20616 TID: 21528 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6722147,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785351170000"},"systemUptime":54.0512961,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":54.0472144,"timestamp":17853511704372258,"weight":1.0}] 34 [2026-07-29T18:52:50.437Z] PID: 20616 TID: 18240 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 35 [2026-07-29T18:52:50.437Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 36 [2026-07-29T18:52:50.437Z] PID: 20616 TID: 18240 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 37 [2026-07-29T18:52:50.437Z] PID: 20616 TID: 18240 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 38 [2026-07-29T18:52:50.437Z] PID: 20616 TID: 18240 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 39 [2026-07-29T18:52:50.438Z] PID: 20616 TID: 18240 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 40 [2026-07-29T18:52:50.441Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 41 [2026-07-29T18:52:50.442Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 42 [2026-07-29T18:52:50.552Z] PID: 20616 TID: 18240 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 43 [2026-07-29T18:52:50.591Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-07-29T18:52:50.595Z] PID: 20616 TID: 21620 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [57987] 45 [2026-07-29T18:52:50.597Z] PID: 20616 TID: 21620 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [57988] 46 [2026-07-29T18:49:23.000Z] PID: 20616 TID: 21624 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785350963] drift[-207694.923ms] 47 [2026-07-29T18:49:23.219Z] PID: 20616 TID: 21620 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:52:50 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 48 [2026-07-29T18:49:23.219Z] PID: 20616 TID: 21620 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:52:50 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 49 [2026-07-29T18:49:23.738Z] PID: 20616 TID: 21624 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 50 [2026-07-29T18:49:23.738Z] PID: 20616 TID: 21512 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.668682,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":55.0477635,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":55.0436817,"timestamp":17853509637387704,"weight":9.999998092651367}] 51 [2026-07-29T18:49:23.909Z] PID: 20616 TID: 21616 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57994] 52 [2026-07-29T18:49:23.943Z] PID: 20616 TID: 21616 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57994] 53 [2026-07-29T18:49:23.944Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 54 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21080 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 55 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21080 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 56 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21624 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 57 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 18240 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 58 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 18240 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 59 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 18240 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 60 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21516 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9546873,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":55.3337688,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":55.3296869,"timestamp":17853509640247758,"weight":1.0}] 61 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 2872 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 62 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 18240 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 63 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21624 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-07-29T18:49:24.024Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9548918,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":55.3339733,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":55.3298914,"timestamp":17853509640249802,"weight":1.0}] 72 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 73 [2026-07-29T18:49:24.025Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 74 [2026-07-29T18:49:24.026Z] PID: 20616 TID: 21624 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58001] 75 [2026-07-29T18:49:24.155Z] PID: 20616 TID: 21624 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58001], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 21152 | 76 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-07-29T18:49:24.160Z] PID: 20616 TID: 21512 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0899099,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":55.4689914,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":55.4649096,"timestamp":17853509641599980,"weight":1.0}] 83 [2026-07-29T18:49:24.161Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-07-29T18:49:24.177Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-07-29T18:49:24.177Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-07-29T18:49:24.177Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-07-29T18:49:24.177Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-07-29T18:49:24.196Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-07-29T18:49:24.224Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-07-29T18:49:24.225Z] PID: 20616 TID: 21624 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 108 [2026-07-29T18:49:24.225Z] PID: 20616 TID: 21624 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 109 [2026-07-29T18:49:24.225Z] PID: 20616 TID: 21624 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-07-29T18:49:24.225Z] PID: 20616 TID: 21624 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-07-29T18:49:24.226Z] PID: 20616 TID: 21624 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 112 [2026-07-29T18:49:24.226Z] PID: 20616 TID: 21624 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-07-29T18:49:24.255Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-07-29T18:49:24.255Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-07-29T18:49:24.255Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-07-29T18:49:24.396Z] PID: 20616 TID: 21828 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-07-29T18:49:24.396Z] PID: 20616 TID: 21828 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-07-29T18:49:25.111Z] PID: 20616 TID: 21512 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0417956,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.885565,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":56.4208772,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":56.4167953,"timestamp":17853509651118839,"weight":1.0}] 119 [2026-07-29T18:49:25.112Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-07-29T18:49:25.112Z] PID: 20616 TID: 21512 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0418434,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8856571,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":56.420925,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":56.416843,"timestamp":17853509651119319,"weight":1.0}] 121 [2026-07-29T18:49:25.142Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-07-29T18:49:25.142Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-07-29T18:49:25.142Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-07-29T18:49:25.142Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-07-29T18:49:25.142Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-07-29T18:49:25.221Z] PID: 20616 TID: 21732 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 21624 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 21624 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 2872 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 2872 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-07-29T18:49:29.924Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-07-29T18:49:29.925Z] PID: 20616 TID: 2872 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-07-29T18:49:29.925Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-07-29T18:49:29.925Z] PID: 20616 TID: 21528 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.8554738,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":61.2345553,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":61.2304734,"timestamp":17853509699255620,"weight":1.0}] 140 [2026-07-29T18:49:29.925Z] PID: 20616 TID: 21528 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.855482,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":61.2345636,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":61.2304817,"timestamp":17853509699255706,"weight":1.0}] 141 [2026-07-29T18:49:29.949Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-07-29T18:49:29.949Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-07-29T18:49:29.949Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-07-29T18:49:29.949Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-07-29T18:49:29.949Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-07-29T18:49:29.949Z] PID: 20616 TID: 21624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-07-29T18:49:30.087Z] PID: 20616 TID: 2872 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-07-29T18:49:30.089Z] PID: 20616 TID: 2872 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-07-29T18:49:30.090Z] PID: 20616 TID: 2872 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-07-29T18:49:30.090Z] PID: 20616 TID: 2872 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-07-29T18:49:30.090Z] PID: 20616 TID: 2872 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-07-29T18:49:30.090Z] PID: 20616 TID: 2872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-07-29T18:49:30.090Z] PID: 20616 TID: 2872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-07-29T18:49:30.247Z] PID: 20616 TID: 2872 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-07-29T18:49:30.247Z] PID: 20616 TID: 2872 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-07-29T18:49:30.247Z] PID: 20616 TID: 2872 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-07-29T18:53:05.507Z] PID: 24820 TID: 24752 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-29T18:53:05.507Z] PID: 24820 TID: 24752 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-29T18:53:05.518Z] PID: 24820 TID: 24752 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[24820] 4 [2026-07-29T18:53:05.518Z] PID: 24820 TID: 24752 INFO (eax::apps::utils::logAppInfo) Version: 13.754.0-6267-ae26f9de8 5 [2026-07-29T18:53:05.518Z] PID: 24820 TID: 24752 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -ls=BackgroundService -silent] 6 [2026-07-29T18:53:05.518Z] PID: 24820 TID: 24752 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.754.0.6267\EA Desktop\EADesktop.exe] 7 [2026-07-29T18:53:05.625Z] PID: 24820 TID: 24752 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-07-29T18:53:05.625Z] PID: 24820 TID: 24752 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-07-29T18:53:05.630Z] PID: 24820 TID: 24752 INFO (eax::apps::AppConfigUtil::loadCachedCloudConfig) Cached cloud config signature check passed 10 [2026-07-29T18:53:05.631Z] PID: 24820 TID: 24752 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-07-29T18:53:05.631Z] PID: 24820 TID: 24752 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-07-29T18:53:05.631Z] PID: 24820 TID: 24752 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-07-29T18:53:05.631Z] PID: 24820 TID: 24752 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-07-29T18:53:05.644Z] PID: 24820 TID: 24752 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-07-29T18:53:05.644Z] PID: 24820 TID: 24752 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-07-29T18:53:05.644Z] PID: 24820 TID: 24752 INFO (eax::apps::servicesInit) Services started. 17 [2026-07-29T18:53:05.645Z] PID: 24820 TID: 24752 INFO (eax::apps::app_main) Client started from updater: [false] 18 [2026-07-29T18:53:05.645Z] PID: 24820 TID: 24896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.186356,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"BackgroundService"},"systemUptime":69.2650001,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":69.2643558,"timestamp":17853511856449948,"weight":1.0}] 19 [2026-07-29T18:53:05.645Z] PID: 24820 TID: 24896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.1863691,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":69.2650134,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":69.2643689,"timestamp":17853511856450087,"weight":1.0}] 20 [2026-07-29T18:53:05.645Z] PID: 24820 TID: 24752 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-07-29T18:53:05.649Z] PID: 24820 TID: 24752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-07-29T18:53:05.650Z] PID: 24820 TID: 24752 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-07-29T18:53:05.650Z] PID: 24820 TID: 24920 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.1920169,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785351185000"},"systemUptime":69.2706611,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":69.2700167,"timestamp":17853511856506562,"weight":1.0}] 30 [2026-07-29T18:53:05.651Z] PID: 24820 TID: 24884 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-07-29T18:53:05.651Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-07-29T18:53:05.651Z] PID: 24820 TID: 24884 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 33 [2026-07-29T18:53:05.651Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 34 [2026-07-29T18:53:05.652Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 35 [2026-07-29T18:53:05.654Z] PID: 24820 TID: 24976 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58063] 36 [2026-07-29T18:53:05.655Z] PID: 24820 TID: 24976 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58064] 37 [2026-07-29T18:53:05.664Z] PID: 24820 TID: 24984 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57994] 38 [2026-07-29T18:53:05.679Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-07-29T18:53:05.690Z] PID: 24820 TID: 24984 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57994] 40 [2026-07-29T18:53:05.691Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 41 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24752 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 42 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24980 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 43 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24876 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 44 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24876 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 45 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24884 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 46 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24884 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 47 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24884 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 48 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24884 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 49 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24916 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.2392426,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":69.3178868,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":69.3172423,"timestamp":17853511856978820,"weight":1.0}] 50 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24980 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 51 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 52 [2026-07-29T18:53:05.697Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 53 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 54 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 55 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 56 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 57 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 58 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 59 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24916 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.2393513,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":69.3179956,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":69.3173511,"timestamp":17853511856979909,"weight":1.0}] 60 [2026-07-29T18:53:05.698Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 61 [2026-07-29T18:53:05.699Z] PID: 24820 TID: 24980 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58069] 62 [2026-07-29T18:53:05.707Z] PID: 24820 TID: 24980 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58069], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25092 | 63 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 64 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 65 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 66 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 67 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 68 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":0.2522815,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":69.3309257,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":69.3302812,"timestamp":17853511857109208,"weight":1.0}] 69 [2026-07-29T18:53:05.710Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 70 [2026-07-29T18:53:05.712Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::onPoppedExternalActions) Received external action, type:[PendingLink2EARequest], slug:[], platform:[STEAM], has-auth:[false] 71 [2026-07-29T18:53:05.712Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 72 [2026-07-29T18:53:05.739Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 73 [2026-07-29T18:53:05.739Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 74 [2026-07-29T18:53:05.739Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 75 [2026-07-29T18:53:05.739Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-07-29T18:53:05.741Z] PID: 24820 TID: 24888 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store updated 77 [2026-07-29T18:53:05.741Z] PID: 24820 TID: 24888 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 78 [2026-07-29T18:53:05.742Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 79 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 83 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 84 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 85 [2026-07-29T18:53:05.769Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 86 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 87 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 88 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 89 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 90 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 91 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[1], moreActions:[false] 92 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 93 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[1], moreActions:[false], isPreAuthActionRetrieved:[true] 94 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: PendingLink2EARequest detected, starting auth timer 95 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartAwaitingAuthTimer) Start awaiting auth timer 96 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 97 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[1], moreActions:[false] 98 [2026-07-29T18:53:05.800Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 99 [2026-07-29T18:53:05.832Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 100 [2026-07-29T18:53:05.832Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 101 [2026-07-29T18:53:05.832Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (isPendingLink2EA == true) 102 [2026-07-29T18:53:05.833Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExternalActionReceived' 103 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExternalActionReceived' 104 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExternalActionReceived' 105 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 106 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[1], moreActions:[false], isPreAuthActionRetrieved:[true] 107 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: PendingLink2EARequest detected, starting auth timer 108 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartAwaitingAuthTimer) Start awaiting auth timer 109 [2026-07-29T18:53:05.852Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 110 [2026-07-29T18:53:05.872Z] PID: 24820 TID: 17828 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 111 [2026-07-29T18:53:05.872Z] PID: 24820 TID: 17828 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 112 [2026-07-29T18:49:39.000Z] PID: 24820 TID: 24980 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785350979] drift[-206954.708ms] 113 [2026-07-29T18:49:39.048Z] PID: 24820 TID: 24976 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:53:05 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 114 [2026-07-29T18:49:39.048Z] PID: 24820 TID: 24976 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:53:05 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 115 [2026-07-29T18:49:43.397Z] PID: 24820 TID: 24896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.hardware.all]: [{"appUptime":4.8938348,"authenticated":true,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"cpu":{"count":1,"name0":"AMD Ryzen 9 5950X 16-Core Processor ","total_cores":16},"display":{"count":1,"heightVirtual":1440,"refreshRate":100,"widthVirtual":2560},"flattened":"{\"cpus\":[{\"cores\":16,\"frequency\":3401,\"name\":\"AMD Ryzen 9 5950X 16-Core Processor \",\"virtualization\":\"AMD-V\"}],\"display\":{\"dpiX\":96.0,\"dpiY\":96.0,\"hdrEnabled\":false,\"hdrStreamingEnabled\":false,\"heightVirtual\":1440,\"monitors\":[{\"frequency\":59,\"height\":1440,\"name\":\"VX3258 series\",\"size\":31.54769390167815,\"width\":2560}],\"refreshRate\":100,\"widthVirtual\":2560},\"gpus\":[{\"3DAccelerationEnabled\":\"Enabled\",\"agpAccelerationEnabled\":\"Enabled\",\"directDrawEnabled\":\"Enabled\",\"driver\":\"C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll\",\"driverVersion\":\"32.0.15.9636\",\"dxVersion\":\"DirectX 12\",\"memory\":24138,\"name\":\"NVIDIA GeForce RTX 4090\"}],\"peripherals\":[{\"name\":\"OBS Virtual Camera\",\"type\":\"camera\"}],\"storage\":[{\"available\":303316.15625,\"capacity\":953869.7109375,\"name\":\"Samsung SSD 980 1TB\",\"type\":\"SSD\",\"used\":650553.5546875},{\"available\":190044.3671875,\"capacity\":953869.7109375,\"name\":\"Samsung SSD 980 1TB\",\"type\":\"SSD\",\"used\":763825.34375}]}","gpu":{"count":1,"memory0":24138,"name0":"NVIDIA GeForce RTX 4090"},"storage":{"count":2,"hdd":0,"ssd":2,"total_capacity":1907739.421875,"total_used":1414378.8984375,"unrecognized":0},"system":{"antivirus":{"name":""},"bios":"American Megatrends Inc. 1602 20240829","joysticks":0,"machineId":"4d17c1f2b841503004cfa47ccd0d8b341c980b15","manufacturer":"ASUS","memory":65436,"model":"System Product Name","motherboard":{"model":"ROG CROSSHAIR VIII EXTREME","version":"Rev X.0x"},"os":{"architecture":"64 bit","build":"19045","name":"Microsoft Windows 10 Pro","secure_boot":"Off","version":"10.0.19045"},"platform":"x64-based PC"}},"systemUptime":73.9724789,"taxonomy":"boot.hardware.all","throttleCount":0,"timeSinceSystemResume":73.9718346,"timestamp":17853509833977662,"weight":1.0}] 116 [2026-07-29T18:49:43.398Z] PID: 24820 TID: 24896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [hardware_profile]: [{"appUptime":4.8938884,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"cpu_attr":[{"cores":16,"frequency":3401,"name":"AMD Ryzen 9 5950X 16-Core Processor ","virtualization":"AMD-V"}],"display_attr":{"dpiX":96.0,"dpiY":96.0,"hdrEnabled":false,"hdrStreamingEnabled":false,"heightVirtual":1440,"monitors":[{"frequency":59,"height":1440,"name":"VX3258 series","size":31.54769390167815,"width":2560}],"refreshRate":100,"widthVirtual":2560},"gpu_attr":[{"3DAccelerationEnabled":"Enabled","agpAccelerationEnabled":"Enabled","directDrawEnabled":"Enabled","driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll","driverVersion":"32.0.15.9636","dxVersion":"DirectX 12","memory":24138,"name":"NVIDIA GeForce RTX 4090"}],"system_attr":{"bios":"American Megatrends Inc. 1602 20240829","joysticks":0,"machineId":"4d17c1f2b841503004cfa47ccd0d8b341c980b15","manufacturer":"ASUS","memory":65436,"model":"System Product Name","motherboard":{"model":"ROG CROSSHAIR VIII EXTREME","version":"Rev X.0x"},"os":{"architecture":"64 bit","build":"19045","name":"Microsoft Windows 10 Pro","secure_boot":"Off","version":"10.0.19045"},"platform":"x64-based PC","storage":[{"available":303316.15625,"capacity":953869.7109375,"name":"Samsung SSD 980 1TB","type":"SSD","used":650553.5546875},{"available":190044.3671875,"capacity":953869.7109375,"name":"Samsung SSD 980 1TB","type":"SSD","used":763825.34375}]}},"systemUptime":73.9725327,"taxonomy":"hardware_profile","throttleCount":0,"timeSinceSystemResume":73.9718882,"timestamp":17853509833978200,"weight":1.0}] 117 [2026-07-29T18:50:39.076Z] PID: 24820 TID: 24976 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:54:06 ERROR>DirtySDKConnectDetectionJob>Timeout, DirtySDK is not at online, offline or trying to connect at the time of job timeout. 118 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartAwaitingAuthTimer::::operator ()) Awaiting auth timeout has passed! 119 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventClearLink2EAPending' 120 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventClearLink2EAPending' 121 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventClearLink2EAPending' 122 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> normalShuttingDown 124 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[1], moreActions:[false] 126 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[normalShuttingDown]: entering state normalShuttingDown 127 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[desktop coordinator] 128 [2026-07-29T18:51:38.906Z] PID: 24820 TID: 24980 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 129 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 130 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 131 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24752 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 132 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24752 WARN (ui::SpaViewController::closeWindow) No window 133 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 134 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24752 INFO (eax::apps::app_main) Closing app, starting teardown 135 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[normalShuttingDown]: enqueue event 'EventShutdownCompleted' 136 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24912 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":120.4043128,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":189.482957,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":189.4823125,"timestamp":17853510989082441,"weight":1.0}] 137 [2026-07-29T18:51:38.908Z] PID: 24820 TID: 24912 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":120.4043206,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":189.4829649,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":189.4823204,"timestamp":17853510989082522,"weight":1.0}] 138 [2026-07-29T18:51:38.937Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[normalShuttingDown]: dequeue event 'EventShutdownCompleted' 139 [2026-07-29T18:51:38.937Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[normalShuttingDown]: dispatch event 'EventShutdownCompleted' 140 [2026-07-29T18:51:38.937Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[normalShuttingDown]: accepted (unconditional) 141 [2026-07-29T18:51:38.937Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[normalShuttingDown]: state changed: normalShuttingDown -> shutdown 142 [2026-07-29T18:51:38.937Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[normalShuttingDown]: exiting state normalShuttingDown 143 [2026-07-29T18:51:38.937Z] PID: 24820 TID: 24980 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 144 [2026-07-29T18:51:39.063Z] PID: 24820 TID: 24752 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 145 [2026-07-29T18:51:39.063Z] PID: 24820 TID: 24752 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 146 [2026-07-29T18:51:39.064Z] PID: 24820 TID: 24752 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 147 [2026-07-29T18:51:39.066Z] PID: 24820 TID: 24904 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 148 [2026-07-29T18:51:39.067Z] PID: 24820 TID: 24752 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 149 [2026-07-29T18:51:39.067Z] PID: 24820 TID: 24752 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 150 [2026-07-29T18:51:39.067Z] PID: 24820 TID: 24752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 151 [2026-07-29T18:51:39.067Z] PID: 24820 TID: 24752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 152 [2026-07-29T18:51:39.328Z] PID: 24820 TID: 24752 INFO (eax::apps::servicesTerm) Stopping services... 153 [2026-07-29T18:51:39.328Z] PID: 24820 TID: 24752 INFO (eax::apps::servicesTerm) Services stopped. 154 [2026-07-29T18:51:39.328Z] PID: 24820 TID: 24752 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-07-29T18:57:35.290Z] PID: 12536 TID: 26476 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-29T18:57:35.290Z] PID: 12536 TID: 26476 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-29T18:57:35.301Z] PID: 12536 TID: 26476 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[12536] 4 [2026-07-29T18:57:35.301Z] PID: 12536 TID: 26476 INFO (eax::apps::utils::logAppInfo) Version: 13.754.0-6267-ae26f9de8 5 [2026-07-29T18:57:35.301Z] PID: 12536 TID: 26476 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -ls=BackgroundService -silent] 6 [2026-07-29T18:57:35.301Z] PID: 12536 TID: 26476 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.754.0.6267\EA Desktop\EADesktop.exe] 7 [2026-07-29T18:57:35.401Z] PID: 12536 TID: 26476 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-07-29T18:57:35.401Z] PID: 12536 TID: 26476 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-07-29T18:57:35.675Z] PID: 12536 TID: 26476 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-07-29T18:57:35.829Z] PID: 12536 TID: 12836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig.load.succ]: [{"appUptime":0.5848677,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":427},"systemUptime":339.4498867,"taxonomy":"statsig.load.succ","throttleCount":0,"timeSinceSystemResume":339.4438677,"timestamp":17853514558296470,"weight":19.999996185302734}] 11 [2026-07-29T18:57:35.831Z] PID: 12536 TID: 26476 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 12 [2026-07-29T18:57:35.831Z] PID: 12536 TID: 26476 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 13 [2026-07-29T18:57:35.831Z] PID: 12536 TID: 26476 INFO (eax::services::language::init) Language init: resolved default language=[tr] 14 [2026-07-29T18:57:35.831Z] PID: 12536 TID: 26476 INFO (eax::services::language::init) Language init: language=[tr] 15 [2026-07-29T18:57:35.844Z] PID: 12536 TID: 26476 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 16 [2026-07-29T18:57:35.844Z] PID: 12536 TID: 26476 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 17 [2026-07-29T18:57:35.845Z] PID: 12536 TID: 26476 INFO (eax::apps::servicesInit) Services started. 18 [2026-07-29T18:57:35.845Z] PID: 12536 TID: 26476 INFO (eax::apps::app_main) Client started from updater: [false] 19 [2026-07-29T18:57:35.845Z] PID: 12536 TID: 11444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6002842,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"BackgroundService"},"systemUptime":339.4653032,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":339.4592842,"timestamp":17853514558450637,"weight":1.0}] 20 [2026-07-29T18:57:35.845Z] PID: 12536 TID: 11444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6002934,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":339.4653123,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":339.4592933,"timestamp":17853514558450728,"weight":1.0}] 21 [2026-07-29T18:57:35.845Z] PID: 12536 TID: 26476 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 22 [2026-07-29T18:57:35.848Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 23 [2026-07-29T18:57:35.848Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 24 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 26476 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 25 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 26476 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 26 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 26476 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 27 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 26476 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 28 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 26476 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 29 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 26476 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 30 [2026-07-29T18:57:35.849Z] PID: 12536 TID: 27604 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6049998,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785351455000"},"systemUptime":339.4700186,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":339.4639997,"timestamp":17853514558497789,"weight":1.0}] 31 [2026-07-29T18:57:35.850Z] PID: 12536 TID: 11364 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 32 [2026-07-29T18:57:35.850Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 33 [2026-07-29T18:57:35.850Z] PID: 12536 TID: 11364 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 34 [2026-07-29T18:57:35.850Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 35 [2026-07-29T18:57:35.851Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 36 [2026-07-29T18:57:35.853Z] PID: 12536 TID: 22580 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58612] 37 [2026-07-29T18:57:35.854Z] PID: 12536 TID: 22580 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58613] 38 [2026-07-29T18:57:35.860Z] PID: 12536 TID: 22872 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57994] 39 [2026-07-29T18:57:35.875Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-07-29T18:57:35.886Z] PID: 12536 TID: 22872 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57994] 41 [2026-07-29T18:57:35.886Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 42 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 43 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 26476 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 44 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 12480 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 45 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11364 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 46 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11364 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 47 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11364 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 48 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11364 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 49 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 50 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 51 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 52 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 53 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 54 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 12160 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.6506147,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":339.5156336,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":339.5096146,"timestamp":17853514558953941,"weight":1.0}] 55 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 56 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 57 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 58 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 59 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 60 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 12160 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.650681,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":339.5156999,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":339.5096809,"timestamp":17853514558954604,"weight":1.0}] 61 [2026-07-29T18:57:35.895Z] PID: 12536 TID: 12480 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 62 [2026-07-29T18:57:35.896Z] PID: 12536 TID: 11404 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58618] 63 [2026-07-29T18:57:35.904Z] PID: 12536 TID: 11404 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58618], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 16868 | 64 [2026-07-29T18:57:35.908Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 65 [2026-07-29T18:57:35.908Z] PID: 12536 TID: 11444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":0.6632185,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":339.5282375,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":339.5222185,"timestamp":17853514559079974,"weight":1.0}] 66 [2026-07-29T18:57:35.909Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::onPoppedExternalActions) Received external action, type:[PendingLink2EARequest], slug:[], platform:[STEAM], has-auth:[false] 67 [2026-07-29T18:57:35.909Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 68 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 69 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 70 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 71 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 72 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 73 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 74 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 75 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 76 [2026-07-29T18:57:35.923Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-07-29T18:57:35.939Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 78 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 80 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 82 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 83 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 84 [2026-07-29T18:57:35.954Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 85 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 88 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 89 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 90 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[1], moreActions:[false] 91 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 92 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[1], moreActions:[false], isPreAuthActionRetrieved:[true] 93 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: PendingLink2EARequest detected, starting auth timer 94 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartAwaitingAuthTimer) Start awaiting auth timer 95 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 96 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[1], moreActions:[false] 97 [2026-07-29T18:57:35.985Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 98 [2026-07-29T18:57:36.015Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 99 [2026-07-29T18:57:36.015Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 100 [2026-07-29T18:57:36.015Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (isPendingLink2EA == true) 101 [2026-07-29T18:57:36.016Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExternalActionReceived' 102 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExternalActionReceived' 103 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExternalActionReceived' 104 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 105 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[1], moreActions:[false], isPreAuthActionRetrieved:[true] 106 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: PendingLink2EARequest detected, starting auth timer 107 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartAwaitingAuthTimer) Start awaiting auth timer 108 [2026-07-29T18:57:36.046Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 109 [2026-07-29T18:54:09.000Z] PID: 12536 TID: 11404 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785351249] drift[-207092.813ms] 110 [2026-07-29T18:54:09.108Z] PID: 12536 TID: 22580 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:57:35 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 111 [2026-07-29T18:54:09.108Z] PID: 12536 TID: 22580 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-29 21:57:35 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 112 [2026-07-29T18:54:09.403Z] PID: 12536 TID: 14836 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-07-29T18:54:09.403Z] PID: 12536 TID: 14836 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-07-29T18:54:13.432Z] PID: 12536 TID: 11444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.hardware.all]: [{"appUptime":5.2802983,"authenticated":true,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"cpu":{"count":1,"name0":"AMD Ryzen 9 5950X 16-Core Processor ","total_cores":16},"display":{"count":1,"heightVirtual":1440,"refreshRate":100,"widthVirtual":2560},"flattened":"{\"cpus\":[{\"cores\":16,\"frequency\":3401,\"name\":\"AMD Ryzen 9 5950X 16-Core Processor \",\"virtualization\":\"AMD-V\"}],\"display\":{\"dpiX\":96.0,\"dpiY\":96.0,\"hdrEnabled\":false,\"hdrStreamingEnabled\":false,\"heightVirtual\":1440,\"monitors\":[{\"frequency\":59,\"height\":1440,\"name\":\"VX3258 series\",\"size\":31.54769390167815,\"width\":2560}],\"refreshRate\":100,\"widthVirtual\":2560},\"gpus\":[{\"3DAccelerationEnabled\":\"Enabled\",\"agpAccelerationEnabled\":\"Enabled\",\"directDrawEnabled\":\"Enabled\",\"driver\":\"C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll,C:\\\\Windows\\\\System32\\\\DriverStore\\\\FileRepository\\\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\\\nvldumdx.dll\",\"driverVersion\":\"32.0.15.9636\",\"dxVersion\":\"DirectX 12\",\"memory\":24138,\"name\":\"NVIDIA GeForce RTX 4090\"}],\"peripherals\":[{\"name\":\"OBS Virtual Camera\",\"type\":\"camera\"}],\"storage\":[{\"available\":303201.33203125,\"capacity\":953869.7109375,\"name\":\"Samsung SSD 980 1TB\",\"type\":\"SSD\",\"used\":650668.37890625},{\"available\":190044.73828125,\"capacity\":953869.7109375,\"name\":\"Samsung SSD 980 1TB\",\"type\":\"SSD\",\"used\":763824.97265625}]}","gpu":{"count":1,"memory0":24138,"name0":"NVIDIA GeForce RTX 4090"},"storage":{"count":2,"hdd":0,"ssd":2,"total_capacity":1907739.421875,"total_used":1414493.3515625,"unrecognized":0},"system":{"antivirus":{"name":""},"bios":"American Megatrends Inc. 1602 20240829","joysticks":0,"machineId":"4d17c1f2b841503004cfa47ccd0d8b341c980b15","manufacturer":"ASUS","memory":65436,"model":"System Product Name","motherboard":{"model":"ROG CROSSHAIR VIII EXTREME","version":"Rev X.0x"},"os":{"architecture":"64 bit","build":"19045","name":"Microsoft Windows 10 Pro","secure_boot":"Off","version":"10.0.19045"},"platform":"x64-based PC"}},"systemUptime":344.1453173,"taxonomy":"boot.hardware.all","throttleCount":0,"timeSinceSystemResume":344.1392983,"timestamp":17853512534322640,"weight":1.0}] 115 [2026-07-29T18:54:13.432Z] PID: 12536 TID: 11444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [hardware_profile]: [{"appUptime":5.2803495,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"cpu_attr":[{"cores":16,"frequency":3401,"name":"AMD Ryzen 9 5950X 16-Core Processor ","virtualization":"AMD-V"}],"display_attr":{"dpiX":96.0,"dpiY":96.0,"hdrEnabled":false,"hdrStreamingEnabled":false,"heightVirtual":1440,"monitors":[{"frequency":59,"height":1440,"name":"VX3258 series","size":31.54769390167815,"width":2560}],"refreshRate":100,"widthVirtual":2560},"gpu_attr":[{"3DAccelerationEnabled":"Enabled","agpAccelerationEnabled":"Enabled","directDrawEnabled":"Enabled","driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_0cc79ee359bdef40\\nvldumdx.dll","driverVersion":"32.0.15.9636","dxVersion":"DirectX 12","memory":24138,"name":"NVIDIA GeForce RTX 4090"}],"system_attr":{"bios":"American Megatrends Inc. 1602 20240829","joysticks":0,"machineId":"4d17c1f2b841503004cfa47ccd0d8b341c980b15","manufacturer":"ASUS","memory":65436,"model":"System Product Name","motherboard":{"model":"ROG CROSSHAIR VIII EXTREME","version":"Rev X.0x"},"os":{"architecture":"64 bit","build":"19045","name":"Microsoft Windows 10 Pro","secure_boot":"Off","version":"10.0.19045"},"platform":"x64-based PC","storage":[{"available":303201.33203125,"capacity":953869.7109375,"name":"Samsung SSD 980 1TB","type":"SSD","used":650668.37890625},{"available":190044.73828125,"capacity":953869.7109375,"name":"Samsung SSD 980 1TB","type":"SSD","used":763824.97265625}]}},"systemUptime":344.1453685,"taxonomy":"hardware_profile","throttleCount":0,"timeSinceSystemResume":344.1393494,"timestamp":17853512534323153,"weight":1.0}] 116 [2026-07-29T18:54:19.195Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventClearLink2EAPending' 117 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventClearLink2EAPending' 118 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventClearLink2EAPending' 119 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> normalShuttingDown 121 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 122 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[1], moreActions:[false] 123 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[normalShuttingDown]: entering state normalShuttingDown 124 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[desktop coordinator] 125 [2026-07-29T18:54:19.212Z] PID: 12536 TID: 11404 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 126 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 26476 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 26476 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 26476 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[normalShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 24148 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":11.0623991,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":349.9274181,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":349.9213991,"timestamp":17853512592143647,"weight":1.0}] 134 [2026-07-29T18:54:19.214Z] PID: 12536 TID: 24148 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":11.0624086,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":349.9274276,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":349.9214086,"timestamp":17853512592143744,"weight":1.0}] 135 [2026-07-29T18:54:19.243Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[normalShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-07-29T18:54:19.243Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[normalShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-07-29T18:54:19.243Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[normalShuttingDown]: accepted (unconditional) 138 [2026-07-29T18:54:19.243Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[normalShuttingDown]: state changed: normalShuttingDown -> shutdown 139 [2026-07-29T18:54:19.243Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[normalShuttingDown]: exiting state normalShuttingDown 140 [2026-07-29T18:54:19.243Z] PID: 12536 TID: 11404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-07-29T18:54:19.320Z] PID: 12536 TID: 26476 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-07-29T18:54:19.320Z] PID: 12536 TID: 26476 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-07-29T18:54:19.336Z] PID: 12536 TID: 26476 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 144 [2026-07-29T18:54:19.338Z] PID: 12536 TID: 2604 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 145 [2026-07-29T18:54:19.339Z] PID: 12536 TID: 26476 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-07-29T18:54:19.339Z] PID: 12536 TID: 26476 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-07-29T18:54:19.339Z] PID: 12536 TID: 26476 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-07-29T18:54:19.339Z] PID: 12536 TID: 26476 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-07-29T18:54:19.448Z] PID: 12536 TID: 26476 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-07-29T18:54:19.448Z] PID: 12536 TID: 26476 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-07-29T18:54:19.448Z] PID: 12536 TID: 26476 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-07-30T07:46:01.369Z] PID: 12816 TID: 18856 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-30T07:46:01.369Z] PID: 12816 TID: 18856 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-30T07:46:01.387Z] PID: 12816 TID: 18856 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[12816] 4 [2026-07-30T07:46:01.387Z] PID: 12816 TID: 18856 INFO (eax::apps::utils::logAppInfo) Version: 13.754.0-6267-ae26f9de8 5 [2026-07-30T07:46:01.388Z] PID: 12816 TID: 18856 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-07-30T07:46:01.389Z] PID: 12816 TID: 18856 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.754.0.6267\EA Desktop\EADesktop.exe] 7 [2026-07-30T07:46:01.540Z] PID: 12816 TID: 18856 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-07-30T07:46:01.541Z] PID: 12816 TID: 18856 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-07-30T07:46:01.827Z] PID: 12816 TID: 18856 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-07-30T07:46:01.949Z] PID: 12816 TID: 18856 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-07-30T07:46:01.949Z] PID: 12816 TID: 18856 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-07-30T07:46:01.950Z] PID: 12816 TID: 18856 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-07-30T07:46:01.950Z] PID: 12816 TID: 18856 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-07-30T07:46:01.966Z] PID: 12816 TID: 18856 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-07-30T07:46:01.972Z] PID: 12816 TID: 18856 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-07-30T07:46:01.973Z] PID: 12816 TID: 18856 INFO (eax::apps::servicesInit) Services started. 17 [2026-07-30T07:46:01.974Z] PID: 12816 TID: 18856 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-07-30T07:46:01.974Z] PID: 12816 TID: 17608 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7102472,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":45889.5830161,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":45889.5852467,"timestamp":17853975619740775,"weight":1.0}] 19 [2026-07-30T07:46:01.975Z] PID: 12816 TID: 17608 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7103925,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":45889.5831614,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":45889.5853919,"timestamp":17853975619742228,"weight":1.0}] 20 [2026-07-30T07:46:01.988Z] PID: 12816 TID: 18856 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-07-30T07:46:02.012Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-07-30T07:46:02.013Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-07-30T07:46:02.014Z] PID: 12816 TID: 18856 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-07-30T07:46:02.014Z] PID: 12816 TID: 18856 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-07-30T07:46:02.014Z] PID: 12816 TID: 18856 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-07-30T07:46:02.014Z] PID: 12816 TID: 18856 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-07-30T07:46:02.014Z] PID: 12816 TID: 18856 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-07-30T07:46:02.017Z] PID: 12816 TID: 18856 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-07-30T07:46:02.018Z] PID: 12816 TID: 24288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.7548765,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785397562000"},"systemUptime":45889.6276455,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":45889.629876,"timestamp":17853975620187069,"weight":1.0}] 30 [2026-07-30T07:46:02.019Z] PID: 12816 TID: 2264 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-07-30T07:46:02.019Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-07-30T07:46:02.020Z] PID: 12816 TID: 2264 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-07-30T07:46:02.021Z] PID: 12816 TID: 2264 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-07-30T07:46:02.021Z] PID: 12816 TID: 2264 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-07-30T07:46:02.021Z] PID: 12816 TID: 2264 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-07-30T07:46:02.028Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-07-30T07:46:02.029Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-07-30T07:42:35.000Z] PID: 12816 TID: 24692 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785397355] drift[-207274.081ms] 39 [2026-07-30T07:42:35.028Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-07-30T07:42:35.029Z] PID: 12816 TID: 2264 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 41 [2026-07-30T07:42:35.036Z] PID: 12816 TID: 29364 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59784] 42 [2026-07-30T07:42:35.038Z] PID: 12816 TID: 29364 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59785] 43 [2026-07-30T07:42:35.390Z] PID: 12816 TID: 29364 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-30 10:46:02 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-07-30T07:42:35.390Z] PID: 12816 TID: 29364 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-30 10:46:02 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-07-30T07:42:35.751Z] PID: 12816 TID: 24692 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-07-30T07:42:35.751Z] PID: 12816 TID: 12716 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.7613186,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":45890.6340874,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":45890.636318,"timestamp":17853973557510676,"weight":9.999998092651367}] 47 [2026-07-30T07:42:36.031Z] PID: 12816 TID: 2264 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 48 [2026-07-30T07:42:36.054Z] PID: 12816 TID: 12416 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59799] 49 [2026-07-30T07:42:36.106Z] PID: 12816 TID: 12416 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59799] 50 [2026-07-30T07:42:36.109Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 51 [2026-07-30T07:42:36.163Z] PID: 12816 TID: 13620 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 52 [2026-07-30T07:42:36.164Z] PID: 12816 TID: 13620 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 53 [2026-07-30T07:42:36.165Z] PID: 12816 TID: 18856 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 54 [2026-07-30T07:42:36.165Z] PID: 12816 TID: 24692 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-07-30T07:42:36.370Z] PID: 12816 TID: 18856 INFO (eax::services::windowing::createQmlView) Creating Qml view [Startup] 56 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 2264 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required, infoSource[3] 57 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 2264 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 58 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 2264 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 2264 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 60 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 24288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.4119124,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"recommended"},"systemUptime":45891.2846813,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":45891.2869119,"timestamp":17853973564016616,"weight":1.0}] 61 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 24692 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 62 [2026-07-30T07:42:36.401Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 63 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 64 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 65 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 66 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 67 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 68 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 69 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 11744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.4122449,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":45891.2850139,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":45891.2872444,"timestamp":17853973564019940,"weight":1.0}] 70 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-07-30T07:42:36.402Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-07-30T07:42:36.403Z] PID: 12816 TID: 24692 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59811] 73 [2026-07-30T07:42:36.420Z] PID: 12816 TID: 24692 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59811], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25052 | 74 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 75 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 76 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 77 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 12716 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.4352766,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":45891.3080456,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":45891.3102761,"timestamp":17853973564250254,"weight":1.0}] 80 [2026-07-30T07:42:36.425Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-07-30T07:42:36.427Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 82 [2026-07-30T07:42:36.447Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 83 [2026-07-30T07:42:36.447Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 84 [2026-07-30T07:42:36.447Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 85 [2026-07-30T07:42:36.447Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 86 [2026-07-30T07:42:36.465Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 87 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 88 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 89 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 90 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 91 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 92 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 93 [2026-07-30T07:42:36.466Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 94 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 95 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 96 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 97 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 98 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 99 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 100 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 101 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 102 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 103 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 104 [2026-07-30T07:42:36.494Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 105 [2026-07-30T07:42:36.495Z] PID: 12816 TID: 24692 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 106 [2026-07-30T07:42:36.495Z] PID: 12816 TID: 24692 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-07-30T07:42:36.496Z] PID: 12816 TID: 24692 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 108 [2026-07-30T07:42:36.496Z] PID: 12816 TID: 24692 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 109 [2026-07-30T07:42:36.496Z] PID: 12816 TID: 24692 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 110 [2026-07-30T07:42:36.497Z] PID: 12816 TID: 24692 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 111 [2026-07-30T07:42:36.525Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 112 [2026-07-30T07:42:36.525Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 113 [2026-07-30T07:42:36.525Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 114 [2026-07-30T07:42:37.101Z] PID: 12816 TID: 18132 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 115 [2026-07-30T07:42:37.102Z] PID: 12816 TID: 18132 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 116 [2026-07-30T07:42:37.317Z] PID: 12816 TID: 24288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.3272753,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8192964,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":45892.2000442,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":45892.2022748,"timestamp":17853973573170241,"weight":1.0}] 117 [2026-07-30T07:42:37.317Z] PID: 12816 TID: 24288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.3275102,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8205679,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":45892.2002792,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":45892.2025096,"timestamp":17853973573172591,"weight":1.0}] 118 [2026-07-30T07:42:37.317Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-07-30T07:42:37.347Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 120 [2026-07-30T07:42:37.347Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 121 [2026-07-30T07:42:37.347Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 122 [2026-07-30T07:42:37.347Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 123 [2026-07-30T07:42:37.347Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 124 [2026-07-30T07:42:37.534Z] PID: 12816 TID: 22108 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 125 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 24692 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 126 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 127 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 128 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 24692 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 129 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 130 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 131 [2026-07-30T07:42:40.767Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 132 [2026-07-30T07:42:40.768Z] PID: 12816 TID: 18856 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 133 [2026-07-30T07:42:40.768Z] PID: 12816 TID: 18856 WARN (ui::SpaViewController::closeWindow) No window 134 [2026-07-30T07:42:40.768Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 135 [2026-07-30T07:42:40.769Z] PID: 12816 TID: 18856 INFO (eax::apps::app_main) Closing app, starting teardown 136 [2026-07-30T07:42:40.769Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 137 [2026-07-30T07:42:40.769Z] PID: 12816 TID: 29460 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":6.7799177,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":45895.6526866,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":45895.6549172,"timestamp":17853973607696667,"weight":1.0}] 138 [2026-07-30T07:42:40.769Z] PID: 12816 TID: 29460 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":6.7799278,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":45895.6526968,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":45895.6549273,"timestamp":17853973607696770,"weight":1.0}] 139 [2026-07-30T07:42:40.797Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 140 [2026-07-30T07:42:40.797Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 141 [2026-07-30T07:42:40.797Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 142 [2026-07-30T07:42:40.797Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 143 [2026-07-30T07:42:40.797Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 144 [2026-07-30T07:42:40.797Z] PID: 12816 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 145 [2026-07-30T07:42:40.889Z] PID: 12816 TID: 18856 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 146 [2026-07-30T07:42:40.890Z] PID: 12816 TID: 18856 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 147 [2026-07-30T07:42:40.891Z] PID: 12816 TID: 18856 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 148 [2026-07-30T07:42:40.891Z] PID: 12816 TID: 18856 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 149 [2026-07-30T07:42:40.892Z] PID: 12816 TID: 18856 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 150 [2026-07-30T07:42:40.892Z] PID: 12816 TID: 18856 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 151 [2026-07-30T07:42:40.892Z] PID: 12816 TID: 18856 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 152 [2026-07-30T07:42:41.005Z] PID: 12816 TID: 18856 INFO (eax::apps::servicesTerm) Stopping services... 153 [2026-07-30T07:42:41.006Z] PID: 12816 TID: 18856 INFO (eax::apps::servicesTerm) Services stopped. 154 [2026-07-30T07:42:41.006Z] PID: 12816 TID: 18856 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-07-31T08:45:12.506Z] PID: 31760 TID: 33052 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-31T08:45:12.506Z] PID: 31760 TID: 33052 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-31T08:45:12.517Z] PID: 31760 TID: 33052 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[31760] 4 [2026-07-31T08:45:12.517Z] PID: 31760 TID: 33052 INFO (eax::apps::utils::logAppInfo) Version: 13.759.2-6273-ac4109a20 5 [2026-07-31T08:45:12.517Z] PID: 31760 TID: 33052 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-07-31T08:45:12.517Z] PID: 31760 TID: 33052 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.759.2.6273-1785398257\EA Desktop\EADesktop.exe] 7 [2026-07-31T08:45:12.740Z] PID: 31760 TID: 33052 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-07-31T08:45:12.740Z] PID: 31760 TID: 33052 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-07-31T08:45:12.756Z] PID: 31760 TID: 33052 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-07-31T08:45:12.756Z] PID: 31760 TID: 33052 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-07-31T08:45:12.756Z] PID: 31760 TID: 33052 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-07-31T08:45:12.756Z] PID: 31760 TID: 33052 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-07-31T08:45:13.025Z] PID: 31760 TID: 33052 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-07-31T08:45:13.154Z] PID: 31760 TID: 33052 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-07-31T08:45:13.154Z] PID: 31760 TID: 33052 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-07-31T08:45:13.154Z] PID: 31760 TID: 33052 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-07-31T08:45:13.154Z] PID: 31760 TID: 33052 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-07-31T08:45:13.170Z] PID: 31760 TID: 33052 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-07-31T08:45:13.174Z] PID: 31760 TID: 33052 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-07-31T08:45:13.174Z] PID: 31760 TID: 33052 INFO (eax::apps::servicesInit) Services started. 21 [2026-07-31T08:45:13.174Z] PID: 31760 TID: 33052 INFO (eax::apps::app_main) Client started from updater: [false] 22 [2026-07-31T08:45:13.174Z] PID: 31760 TID: 30936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7495009,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":135840.7932219,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":135840.7955007,"timestamp":17854875131748952,"weight":1.0}] 23 [2026-07-31T08:45:13.175Z] PID: 31760 TID: 30936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7495156,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":135840.7932366,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":135840.7955155,"timestamp":17854875131749100,"weight":1.0}] 24 [2026-07-31T08:45:13.175Z] PID: 31760 TID: 33052 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-07-31T08:45:13.180Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-07-31T08:45:13.181Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-07-31T08:45:13.181Z] PID: 31760 TID: 33052 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-07-31T08:45:13.181Z] PID: 31760 TID: 33052 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-07-31T08:45:13.181Z] PID: 31760 TID: 33052 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-07-31T08:45:13.181Z] PID: 31760 TID: 33052 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-07-31T08:45:13.181Z] PID: 31760 TID: 33052 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-07-31T08:45:13.182Z] PID: 31760 TID: 33052 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-07-31T08:45:13.182Z] PID: 31760 TID: 31312 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.7568916,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785487513000"},"systemUptime":135840.8006127,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":135840.8028915,"timestamp":17854875131822860,"weight":1.0}] 34 [2026-07-31T08:45:13.182Z] PID: 31760 TID: 34660 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 35 [2026-07-31T08:45:13.183Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 36 [2026-07-31T08:45:13.183Z] PID: 31760 TID: 34660 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 37 [2026-07-31T08:45:13.184Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 38 [2026-07-31T08:45:13.184Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 39 [2026-07-31T08:45:13.186Z] PID: 31760 TID: 16480 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [62686] 40 [2026-07-31T08:45:13.187Z] PID: 31760 TID: 16480 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [62687] 41 [2026-07-31T08:45:13.200Z] PID: 31760 TID: 35788 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60258] 42 [2026-07-31T08:45:13.228Z] PID: 31760 TID: 35788 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60258] 43 [2026-07-31T08:45:13.229Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 44 [2026-07-31T08:45:13.252Z] PID: 31760 TID: 38648 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 45 [2026-07-31T08:45:13.252Z] PID: 31760 TID: 38648 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 46 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 47 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 34660 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 48 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 34660 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 49 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 34660 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 50 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 34660 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 51 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 34592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.8280032,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":135840.8717242,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":135840.8740031,"timestamp":17854875132533975,"weight":1.0}] 52 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 53 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 54 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 55 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 56 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 57 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 58 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 59 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 60 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 61 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 62 [2026-07-31T08:45:13.253Z] PID: 31760 TID: 34592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.8280876,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":135840.8718087,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":135840.8740875,"timestamp":17854875132534819,"weight":1.0}] 63 [2026-07-31T08:45:13.254Z] PID: 31760 TID: 22244 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [62692] 64 [2026-07-31T08:45:13.320Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 65 [2026-07-31T08:45:13.321Z] PID: 31760 TID: 33052 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 66 [2026-07-31T08:45:13.334Z] PID: 31760 TID: 22244 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=62692], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24592 | 67 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 68 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 31312 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":0.9129163,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":135840.9566373,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":135840.9589162,"timestamp":17854875133383105,"weight":1.0}] 69 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 70 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 71 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 72 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 73 [2026-07-31T08:45:13.338Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 74 [2026-07-31T08:45:13.341Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 75 [2026-07-31T08:45:13.369Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 76 [2026-07-31T08:45:13.369Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 77 [2026-07-31T08:45:13.369Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 78 [2026-07-31T08:45:13.369Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 79 [2026-07-31T08:45:13.373Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 80 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 81 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 82 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 83 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 84 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 85 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-07-31T08:45:13.400Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-07-31T08:45:13.431Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 88 [2026-07-31T08:45:13.431Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 89 [2026-07-31T08:45:13.431Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 90 [2026-07-31T08:45:13.431Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 91 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 92 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 93 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 94 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 95 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 96 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 97 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 98 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 99 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 100 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 101 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 102 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 103 [2026-07-31T08:45:13.432Z] PID: 31760 TID: 22244 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 104 [2026-07-31T08:41:48.000Z] PID: 31760 TID: 22244 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785487308] drift[-205432.509ms] 105 [2026-07-31T08:41:48.029Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 106 [2026-07-31T08:41:48.029Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 107 [2026-07-31T08:41:48.029Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 108 [2026-07-31T08:41:48.152Z] PID: 31760 TID: 16480 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-31 11:45:13 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 109 [2026-07-31T08:41:48.152Z] PID: 31760 TID: 16480 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-31 11:45:13 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 110 [2026-07-31T08:41:48.526Z] PID: 31760 TID: 27956 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 111 [2026-07-31T08:41:48.526Z] PID: 31760 TID: 27956 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 112 [2026-07-31T08:41:48.725Z] PID: 31760 TID: 31312 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.732456,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7254503,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":135841.7761771,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":135841.7784559,"timestamp":17854873087253409,"weight":1.0}] 113 [2026-07-31T08:41:48.725Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 114 [2026-07-31T08:41:48.725Z] PID: 31760 TID: 31312 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.7325174,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7255662,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":135841.7762384,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":135841.7785172,"timestamp":17854873087254024,"weight":1.0}] 115 [2026-07-31T08:41:48.755Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 116 [2026-07-31T08:41:48.755Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 117 [2026-07-31T08:41:48.755Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 118 [2026-07-31T08:41:48.755Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 119 [2026-07-31T08:41:48.755Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 120 [2026-07-31T08:41:48.957Z] PID: 31760 TID: 1332 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 121 [2026-07-31T08:41:54.155Z] PID: 31760 TID: 22244 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-07-31T08:41:54.155Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-07-31T08:41:54.155Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-07-31T08:41:54.155Z] PID: 31760 TID: 22244 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-07-31T08:41:54.155Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 33052 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 33052 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 33052 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 34592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.1647416,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":135847.2084626,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":135847.2107415,"timestamp":17854873141576263,"weight":1.0}] 134 [2026-07-31T08:41:54.157Z] PID: 31760 TID: 34592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.1647497,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":135847.2084708,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":135847.2107496,"timestamp":17854873141576348,"weight":1.0}] 135 [2026-07-31T08:41:54.180Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-07-31T08:41:54.180Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-07-31T08:41:54.180Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-07-31T08:41:54.180Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-07-31T08:41:54.180Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-07-31T08:41:54.180Z] PID: 31760 TID: 22244 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-07-31T08:41:54.289Z] PID: 31760 TID: 33052 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-07-31T08:41:54.289Z] PID: 31760 TID: 33052 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-07-31T08:41:54.290Z] PID: 31760 TID: 33052 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 144 [2026-07-31T08:41:54.290Z] PID: 31760 TID: 33052 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 145 [2026-07-31T08:41:54.290Z] PID: 31760 TID: 33052 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 146 [2026-07-31T08:41:54.290Z] PID: 31760 TID: 33052 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 147 [2026-07-31T08:41:54.290Z] PID: 31760 TID: 33052 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 148 [2026-07-31T08:41:54.341Z] PID: 31760 TID: 33052 INFO (eax::apps::servicesTerm) Stopping services... 149 [2026-07-31T08:41:54.341Z] PID: 31760 TID: 33052 INFO (eax::apps::servicesTerm) Services stopped. 150 [2026-07-31T08:41:54.341Z] PID: 31760 TID: 33052 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-07-31T18:07:59.498Z] PID: 24508 TID: 24512 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-07-31T18:07:59.498Z] PID: 24508 TID: 24512 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-07-31T18:07:59.511Z] PID: 24508 TID: 24512 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[24508] 4 [2026-07-31T18:07:59.511Z] PID: 24508 TID: 24512 INFO (eax::apps::utils::logAppInfo) Version: 13.759.2-6273-ac4109a20 5 [2026-07-31T18:07:59.511Z] PID: 24508 TID: 24512 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-07-31T18:07:59.511Z] PID: 24508 TID: 24512 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.759.2.6273-1785398257\EA Desktop\EADesktop.exe] 7 [2026-07-31T18:07:59.613Z] PID: 24508 TID: 24512 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-07-31T18:07:59.613Z] PID: 24508 TID: 24512 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-07-31T18:07:59.630Z] PID: 24508 TID: 24512 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-07-31T18:07:59.631Z] PID: 24508 TID: 24512 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-07-31T18:07:59.631Z] PID: 24508 TID: 24512 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-07-31T18:07:59.631Z] PID: 24508 TID: 24512 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-07-31T18:07:59.901Z] PID: 24508 TID: 24512 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-07-31T18:08:00.025Z] PID: 24508 TID: 24512 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-07-31T18:08:00.025Z] PID: 24508 TID: 24512 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-07-31T18:08:00.025Z] PID: 24508 TID: 24512 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-07-31T18:08:00.025Z] PID: 24508 TID: 24512 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-07-31T18:08:00.040Z] PID: 24508 TID: 24512 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-07-31T18:08:00.045Z] PID: 24508 TID: 24512 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-07-31T18:08:00.047Z] PID: 24508 TID: 24512 INFO (eax::apps::servicesInit) Services started. 21 [2026-07-31T18:08:00.047Z] PID: 24508 TID: 5948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6240157,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6110.6655436,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6110.6700153,"timestamp":17855212800472114,"weight":1.0}] 22 [2026-07-31T18:08:00.047Z] PID: 24508 TID: 24512 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-07-31T18:08:00.047Z] PID: 24508 TID: 5948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6240317,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6110.6655598,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6110.6700314,"timestamp":17855212800472277,"weight":1.0}] 24 [2026-07-31T18:08:00.060Z] PID: 24508 TID: 24512 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-07-31T18:08:00.078Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-07-31T18:08:00.079Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-07-31T18:08:00.079Z] PID: 24508 TID: 24512 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-07-31T18:08:00.079Z] PID: 24508 TID: 24512 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-07-31T18:08:00.079Z] PID: 24508 TID: 24512 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-07-31T18:08:00.079Z] PID: 24508 TID: 24512 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-07-31T18:08:00.079Z] PID: 24508 TID: 24512 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-07-31T18:08:00.081Z] PID: 24508 TID: 24512 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-07-31T18:08:00.081Z] PID: 24508 TID: 18284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6584628,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785521280000"},"systemUptime":6110.6999907,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":6110.7044624,"timestamp":17855212800816586,"weight":1.0}] 34 [2026-07-31T18:08:00.082Z] PID: 24508 TID: 15892 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 35 [2026-07-31T18:08:00.082Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 36 [2026-07-31T18:08:00.083Z] PID: 24508 TID: 15892 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 37 [2026-07-31T18:08:00.083Z] PID: 24508 TID: 15892 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 38 [2026-07-31T18:08:00.083Z] PID: 24508 TID: 15892 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 39 [2026-07-31T18:08:00.083Z] PID: 24508 TID: 15892 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 40 [2026-07-31T18:08:00.088Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 41 [2026-07-31T18:08:00.088Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 42 [2026-07-31T18:08:00.228Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-07-31T18:08:00.237Z] PID: 24508 TID: 23944 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58017] 44 [2026-07-31T18:08:00.238Z] PID: 24508 TID: 23944 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58018] 45 [2026-07-31T18:04:32.000Z] PID: 24508 TID: 23912 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785521072] drift[-208331.968ms] 46 [2026-07-31T18:04:32.102Z] PID: 24508 TID: 15892 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 47 [2026-07-31T18:04:32.265Z] PID: 24508 TID: 23944 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-31 21:08:00 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 48 [2026-07-31T18:04:32.265Z] PID: 24508 TID: 23944 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-07-31 21:08:00 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 49 [2026-07-31T18:04:32.761Z] PID: 24508 TID: 23912 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 50 [2026-07-31T18:04:33.147Z] PID: 24508 TID: 23796 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:58032] 51 [2026-07-31T18:04:33.222Z] PID: 24508 TID: 23796 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:58032] 52 [2026-07-31T18:04:33.225Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-07-31T18:04:33.237Z] PID: 24508 TID: 7872 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-07-31T18:04:33.238Z] PID: 24508 TID: 7872 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-07-31T18:04:33.238Z] PID: 24508 TID: 24512 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 56 [2026-07-31T18:04:33.238Z] PID: 24508 TID: 23912 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 57 [2026-07-31T18:04:33.238Z] PID: 24508 TID: 15892 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 58 [2026-07-31T18:04:33.238Z] PID: 24508 TID: 15892 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 59 [2026-07-31T18:04:33.238Z] PID: 24508 TID: 15892 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 60 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 24244 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1477467,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":6112.1892747,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6112.1937463,"timestamp":17855210732389746,"weight":1.0}] 61 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 15892 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-07-31T18:04:33.239Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-07-31T18:04:33.240Z] PID: 24508 TID: 23912 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58043] 73 [2026-07-31T18:04:33.397Z] PID: 24508 TID: 23912 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58043], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24932 | 74 [2026-07-31T18:04:33.397Z] PID: 24508 TID: 5948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1479301,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6112.1894582,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6112.1939298,"timestamp":17855210732391581,"weight":1.0}] 75 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 18284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3101539,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6112.3516818,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6112.3561536,"timestamp":17855210734013814,"weight":1.0}] 80 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-07-31T18:04:33.401Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-07-31T18:04:33.403Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-07-31T18:04:33.425Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-07-31T18:04:33.425Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-07-31T18:04:33.425Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-07-31T18:04:33.425Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-07-31T18:04:33.437Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-07-31T18:04:33.456Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-07-31T18:04:33.486Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 107 [2026-07-31T18:04:33.487Z] PID: 24508 TID: 23912 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-07-31T18:04:33.488Z] PID: 24508 TID: 23912 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-07-31T18:04:33.488Z] PID: 24508 TID: 23912 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-07-31T18:04:33.488Z] PID: 24508 TID: 23912 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 111 [2026-07-31T18:04:33.488Z] PID: 24508 TID: 23912 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-07-31T18:04:33.518Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-07-31T18:04:33.518Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-07-31T18:04:33.518Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-07-31T18:04:33.652Z] PID: 24508 TID: 20388 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-07-31T18:04:33.652Z] PID: 24508 TID: 20388 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-07-31T18:04:34.325Z] PID: 24508 TID: 18284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2339388,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8365003,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6113.2754668,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6113.2799384,"timestamp":17855210743251666,"weight":1.0}] 118 [2026-07-31T18:04:34.325Z] PID: 24508 TID: 18284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2339922,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8368578,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6113.2755203,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6113.2799919,"timestamp":17855210743252202,"weight":1.0}] 119 [2026-07-31T18:04:34.325Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-07-31T18:04:34.354Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-07-31T18:04:34.354Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-07-31T18:04:34.354Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-07-31T18:04:34.354Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-07-31T18:04:34.354Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-07-31T18:04:34.479Z] PID: 24508 TID: 15920 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-07-31T18:04:39.345Z] PID: 24508 TID: 23912 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-07-31T18:04:39.346Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-07-31T18:04:39.346Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-07-31T18:04:39.346Z] PID: 24508 TID: 23912 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-07-31T18:04:39.346Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 131 [2026-07-31T18:04:39.346Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-07-31T18:04:39.346Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-07-31T18:04:39.347Z] PID: 24508 TID: 24512 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-07-31T18:04:39.347Z] PID: 24508 TID: 24512 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-07-31T18:04:39.347Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-07-31T18:04:39.348Z] PID: 24508 TID: 24512 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-07-31T18:04:39.348Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-07-31T18:04:39.348Z] PID: 24508 TID: 24236 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.2575555,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6118.2990835,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6118.3035551,"timestamp":17855210793487832,"weight":1.0}] 139 [2026-07-31T18:04:39.348Z] PID: 24508 TID: 24236 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.2575642,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6118.2990922,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6118.3035638,"timestamp":17855210793487922,"weight":1.0}] 140 [2026-07-31T18:04:39.370Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-07-31T18:04:39.370Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-07-31T18:04:39.370Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-07-31T18:04:39.370Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-07-31T18:04:39.370Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-07-31T18:04:39.370Z] PID: 24508 TID: 23912 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-07-31T18:04:39.449Z] PID: 24508 TID: 24512 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-07-31T18:04:39.450Z] PID: 24508 TID: 24512 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-07-31T18:04:39.465Z] PID: 24508 TID: 24512 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-07-31T18:04:39.465Z] PID: 24508 TID: 24512 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-07-31T18:04:39.466Z] PID: 24508 TID: 24512 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-07-31T18:04:39.466Z] PID: 24508 TID: 24512 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-07-31T18:04:39.466Z] PID: 24508 TID: 24512 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-07-31T18:04:39.731Z] PID: 24508 TID: 24512 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-07-31T18:04:39.732Z] PID: 24508 TID: 24512 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-07-31T18:04:39.732Z] PID: 24508 TID: 24512 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-02T12:59:33.331Z] PID: 25040 TID: 25044 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-02T12:59:33.331Z] PID: 25040 TID: 25044 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-02T12:59:33.344Z] PID: 25040 TID: 25044 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25040] 4 [2026-08-02T12:59:33.344Z] PID: 25040 TID: 25044 INFO (eax::apps::utils::logAppInfo) Version: 13.759.2-6273-ac4109a20 5 [2026-08-02T12:59:33.344Z] PID: 25040 TID: 25044 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-02T12:59:33.344Z] PID: 25040 TID: 25044 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.759.2.6273-1785398257\EA Desktop\EADesktop.exe] 7 [2026-08-02T12:59:33.462Z] PID: 25040 TID: 25044 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-02T12:59:33.462Z] PID: 25040 TID: 25044 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-02T12:59:33.714Z] PID: 25040 TID: 25044 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-02T12:59:33.870Z] PID: 25040 TID: 25044 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-02T12:59:33.870Z] PID: 25040 TID: 25044 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-02T12:59:33.870Z] PID: 25040 TID: 25044 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-02T12:59:33.870Z] PID: 25040 TID: 25044 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-02T12:59:33.885Z] PID: 25040 TID: 25044 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-02T12:59:33.889Z] PID: 25040 TID: 25044 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-02T12:59:33.891Z] PID: 25040 TID: 25044 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-02T12:59:33.891Z] PID: 25040 TID: 25216 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6315418,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5606.504809,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5606.5065416,"timestamp":17856755738913354,"weight":1.0}] 18 [2026-08-02T12:59:33.891Z] PID: 25040 TID: 25216 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6315616,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5606.504829,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5606.5065614,"timestamp":17856755738913556,"weight":1.0}] 19 [2026-08-02T12:59:33.891Z] PID: 25040 TID: 25044 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-02T12:59:33.901Z] PID: 25040 TID: 25044 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-02T12:59:33.916Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-02T12:59:33.916Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-02T12:59:33.917Z] PID: 25040 TID: 25044 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-02T12:59:33.917Z] PID: 25040 TID: 25044 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-02T12:59:33.917Z] PID: 25040 TID: 25044 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-02T12:59:33.917Z] PID: 25040 TID: 25044 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-02T12:59:33.917Z] PID: 25040 TID: 25044 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-02T12:59:33.917Z] PID: 25040 TID: 25044 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-02T12:59:33.918Z] PID: 25040 TID: 25220 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6583859,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785675573000"},"systemUptime":5606.5316531,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":5606.5333856,"timestamp":17856755739181797,"weight":1.0}] 30 [2026-08-02T12:59:33.918Z] PID: 25040 TID: 25192 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-02T12:59:33.918Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-02T12:59:33.918Z] PID: 25040 TID: 25192 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-02T12:59:33.919Z] PID: 25040 TID: 25192 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-02T12:59:33.919Z] PID: 25040 TID: 25192 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-02T12:59:33.919Z] PID: 25040 TID: 25192 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-02T12:59:33.923Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-02T12:59:33.923Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-02T12:59:34.048Z] PID: 25040 TID: 25192 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-02T12:59:34.066Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-02T12:59:34.071Z] PID: 25040 TID: 25396 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [62782] 41 [2026-08-02T12:59:34.072Z] PID: 25040 TID: 25396 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [62783] 42 [2026-08-02T12:56:06.000Z] PID: 25040 TID: 25400 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785675366] drift[-208160.900ms] 43 [2026-08-02T12:56:06.233Z] PID: 25040 TID: 25396 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-02 15:59:34 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-02T12:56:06.233Z] PID: 25040 TID: 25396 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-02 15:59:34 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-02T12:56:06.747Z] PID: 25040 TID: 25400 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-02T12:56:06.943Z] PID: 25040 TID: 25392 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:62790] 47 [2026-08-02T12:56:06.980Z] PID: 25040 TID: 25392 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:62790] 48 [2026-08-02T12:56:06.982Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-02T12:56:07.030Z] PID: 25040 TID: 25044 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 50 [2026-08-02T12:56:07.030Z] PID: 25040 TID: 25196 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-08-02T12:56:07.030Z] PID: 25040 TID: 25196 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-08-02T12:56:07.030Z] PID: 25040 TID: 25192 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-02T12:56:07.030Z] PID: 25040 TID: 25192 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-02T12:56:07.030Z] PID: 25040 TID: 25400 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25192 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9321436,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5607.8054109,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5607.8071434,"timestamp":17856753670310375,"weight":1.0}] 57 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25192 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-08-02T12:56:07.031Z] PID: 25040 TID: 25216 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9323386,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5607.805606,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5607.8073384,"timestamp":17856753670312325,"weight":1.0}] 69 [2026-08-02T12:56:07.032Z] PID: 25040 TID: 25400 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [62800] 70 [2026-08-02T12:56:07.045Z] PID: 25040 TID: 25400 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=62800], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25904 | 71 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-08-02T12:56:07.049Z] PID: 25040 TID: 25224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9508786,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5607.8241459,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5607.8258784,"timestamp":17856753670497723,"weight":1.0}] 78 [2026-08-02T12:56:07.051Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-02T12:56:07.071Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-02T12:56:07.071Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-02T12:56:07.071Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-02T12:56:07.071Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-02T12:56:07.082Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-02T12:56:07.101Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-02T12:56:07.133Z] PID: 25040 TID: 25400 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 103 [2026-08-02T12:56:07.134Z] PID: 25040 TID: 25400 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-02T12:56:07.134Z] PID: 25040 TID: 25400 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-02T12:56:07.134Z] PID: 25040 TID: 25400 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-02T12:56:07.134Z] PID: 25040 TID: 25400 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-02T12:56:07.134Z] PID: 25040 TID: 25400 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-02T12:56:07.164Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-02T12:56:07.164Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-02T12:56:07.164Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-02T12:56:07.296Z] PID: 25040 TID: 25552 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-02T12:56:07.296Z] PID: 25040 TID: 25552 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-02T12:56:07.880Z] PID: 25040 TID: 25224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.7814944,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7460053,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5608.6547617,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5608.6564941,"timestamp":17856753678803883,"weight":1.0}] 114 [2026-08-02T12:56:07.880Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-02T12:56:07.880Z] PID: 25040 TID: 25224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.781543,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7460883,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5608.6548103,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5608.6565427,"timestamp":17856753678804370,"weight":1.0}] 116 [2026-08-02T12:56:07.911Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-02T12:56:07.911Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-02T12:56:07.911Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-02T12:56:07.911Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-02T12:56:07.911Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-02T12:56:07.928Z] PID: 25040 TID: 25520 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25400 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25400 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25044 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25044 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-02T12:56:13.278Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-02T12:56:13.279Z] PID: 25040 TID: 25044 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-02T12:56:13.279Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-02T12:56:13.279Z] PID: 25040 TID: 25212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.1809743,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5614.0542417,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5614.0559741,"timestamp":17856753732798681,"weight":1.0}] 135 [2026-08-02T12:56:13.279Z] PID: 25040 TID: 25212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.1809833,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5614.0542506,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5614.055983,"timestamp":17856753732798773,"weight":1.0}] 136 [2026-08-02T12:56:13.306Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-02T12:56:13.306Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-02T12:56:13.306Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-02T12:56:13.306Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-02T12:56:13.306Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-02T12:56:13.306Z] PID: 25040 TID: 25400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-02T12:56:13.400Z] PID: 25040 TID: 25044 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-02T12:56:13.400Z] PID: 25040 TID: 25044 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-02T12:56:13.401Z] PID: 25040 TID: 25044 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-02T12:56:13.401Z] PID: 25040 TID: 25044 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-02T12:56:13.401Z] PID: 25040 TID: 25044 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-02T12:56:13.401Z] PID: 25040 TID: 25044 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-02T12:56:13.401Z] PID: 25040 TID: 25044 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-02T12:56:13.525Z] PID: 25040 TID: 25044 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-02T12:56:13.525Z] PID: 25040 TID: 25044 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-02T12:56:13.526Z] PID: 25040 TID: 25044 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-04T07:19:15.192Z] PID: 19960 TID: 19964 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-04T07:19:15.192Z] PID: 19960 TID: 19964 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-04T07:19:15.206Z] PID: 19960 TID: 19964 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[19960] 4 [2026-08-04T07:19:15.206Z] PID: 19960 TID: 19964 INFO (eax::apps::utils::logAppInfo) Version: 13.759.2-6273-ac4109a20 5 [2026-08-04T07:19:15.206Z] PID: 19960 TID: 19964 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-04T07:19:15.207Z] PID: 19960 TID: 19964 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.759.2.6273-1785398257\EA Desktop\EADesktop.exe] 7 [2026-08-04T07:19:15.329Z] PID: 19960 TID: 19964 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-04T07:19:15.330Z] PID: 19960 TID: 19964 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-04T07:19:15.626Z] PID: 19960 TID: 19964 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-04T07:19:15.732Z] PID: 19960 TID: 19964 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-04T07:19:15.733Z] PID: 19960 TID: 19964 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-04T07:19:15.733Z] PID: 19960 TID: 19964 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-04T07:19:15.733Z] PID: 19960 TID: 19964 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-04T07:19:15.746Z] PID: 19960 TID: 19964 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-04T07:19:15.750Z] PID: 19960 TID: 19964 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-04T07:19:15.752Z] PID: 19960 TID: 19964 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-04T07:19:15.752Z] PID: 19960 TID: 20208 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6358861,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":14161.37564,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":14161.3698859,"timestamp":17858279557521176,"weight":1.0}] 18 [2026-08-04T07:19:15.752Z] PID: 19960 TID: 19964 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-08-04T07:19:15.752Z] PID: 19960 TID: 20208 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6359112,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":14161.3756652,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":14161.3699109,"timestamp":17858279557521431,"weight":1.0}] 20 [2026-08-04T07:19:15.763Z] PID: 19960 TID: 19964 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-04T07:19:15.778Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-04T07:19:15.778Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-04T07:19:15.779Z] PID: 19960 TID: 19964 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-04T07:19:15.779Z] PID: 19960 TID: 19964 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-04T07:19:15.779Z] PID: 19960 TID: 19964 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-04T07:19:15.779Z] PID: 19960 TID: 19964 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-04T07:19:15.779Z] PID: 19960 TID: 19964 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-04T07:19:15.779Z] PID: 19960 TID: 19964 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-04T07:19:15.780Z] PID: 19960 TID: 20212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6639466,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785827955000"},"systemUptime":14161.4037005,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":14161.3979464,"timestamp":17858279557801784,"weight":1.0}] 30 [2026-08-04T07:19:15.780Z] PID: 19960 TID: 20192 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-04T07:19:15.781Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-04T07:19:15.781Z] PID: 19960 TID: 20192 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-04T07:19:15.781Z] PID: 19960 TID: 20192 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-04T07:19:15.781Z] PID: 19960 TID: 20192 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-04T07:19:15.781Z] PID: 19960 TID: 20192 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-04T07:19:15.785Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-04T07:19:15.785Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-04T07:19:15.933Z] PID: 19960 TID: 20192 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-04T07:19:15.934Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-04T07:19:15.941Z] PID: 19960 TID: 4156 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [65160] 41 [2026-08-04T07:19:15.942Z] PID: 19960 TID: 4156 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [65161] 42 [2026-08-04T07:15:48.000Z] PID: 19960 TID: 5816 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785827748] drift[-208072.061ms] 43 [2026-08-04T07:15:48.247Z] PID: 19960 TID: 4156 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-04 10:19:16 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-04T07:15:48.247Z] PID: 19960 TID: 4156 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-04 10:19:16 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-04T07:15:48.701Z] PID: 19960 TID: 5816 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-04T07:15:48.917Z] PID: 19960 TID: 18336 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:65174] 47 [2026-08-04T07:15:48.954Z] PID: 19960 TID: 18336 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:65174] 48 [2026-08-04T07:15:48.955Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-04T07:15:48.986Z] PID: 19960 TID: 19964 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 50 [2026-08-04T07:15:48.986Z] PID: 19960 TID: 20196 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-08-04T07:15:48.986Z] PID: 19960 TID: 20196 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-08-04T07:15:48.986Z] PID: 19960 TID: 20192 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-04T07:15:48.986Z] PID: 19960 TID: 20192 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-04T07:15:48.986Z] PID: 19960 TID: 5816 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 20192 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 20228 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9428368,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":14162.6825908,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":14162.6768366,"timestamp":17858277489870073,"weight":1.0}] 57 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 20192 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-08-04T07:15:48.987Z] PID: 19960 TID: 20208 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9430569,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":14162.682811,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":14162.6770567,"timestamp":17858277489872275,"weight":1.0}] 69 [2026-08-04T07:15:48.988Z] PID: 19960 TID: 5816 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [65184] 70 [2026-08-04T07:15:49.003Z] PID: 19960 TID: 5816 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=65184], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22312 | 71 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 20216 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9638306,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":14162.7035845,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":14162.6978303,"timestamp":17858277490080008,"weight":1.0}] 77 [2026-08-04T07:15:49.008Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-04T07:15:49.009Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-04T07:15:49.026Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-04T07:15:49.026Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-04T07:15:49.026Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-04T07:15:49.026Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-04T07:15:49.042Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-04T07:15:49.056Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 103 [2026-08-04T07:15:49.087Z] PID: 19960 TID: 5816 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-04T07:15:49.088Z] PID: 19960 TID: 5816 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-04T07:15:49.088Z] PID: 19960 TID: 5816 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-04T07:15:49.088Z] PID: 19960 TID: 5816 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-04T07:15:49.088Z] PID: 19960 TID: 5816 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-04T07:15:49.118Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-04T07:15:49.118Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-04T07:15:49.118Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-04T07:15:49.239Z] PID: 19960 TID: 20640 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-04T07:15:49.239Z] PID: 19960 TID: 20640 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-04T07:15:49.846Z] PID: 19960 TID: 20216 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8025896,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7583723,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":14163.5423436,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":14163.5365894,"timestamp":17858277498467601,"weight":1.0}] 114 [2026-08-04T07:15:49.846Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-04T07:15:49.847Z] PID: 19960 TID: 20216 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8026375,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7584552,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":14163.5423916,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":14163.5366373,"timestamp":17858277498468081,"weight":1.0}] 116 [2026-08-04T07:15:49.847Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-04T07:15:49.847Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-04T07:15:49.847Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-04T07:15:49.847Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-04T07:15:49.847Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-04T07:15:50.079Z] PID: 19960 TID: 20564 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 5816 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 5816 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 19964 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 19964 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-04T07:15:54.696Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-04T07:15:54.697Z] PID: 19960 TID: 19964 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-04T07:15:54.697Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-04T07:15:54.697Z] PID: 19960 TID: 20228 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.6533315,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":14168.3930856,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":14168.3873313,"timestamp":17858277546975020,"weight":1.0}] 135 [2026-08-04T07:15:54.697Z] PID: 19960 TID: 20228 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.65334,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":14168.393094,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":14168.3873397,"timestamp":17858277546975106,"weight":1.0}] 136 [2026-08-04T07:15:54.721Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-04T07:15:54.721Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-04T07:15:54.721Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-04T07:15:54.721Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-04T07:15:54.721Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-04T07:15:54.721Z] PID: 19960 TID: 5816 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-04T07:15:54.799Z] PID: 19960 TID: 19964 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-04T07:15:54.800Z] PID: 19960 TID: 19964 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-04T07:15:54.815Z] PID: 19960 TID: 19964 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-04T07:15:54.815Z] PID: 19960 TID: 19964 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-04T07:15:54.815Z] PID: 19960 TID: 19964 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-04T07:15:54.815Z] PID: 19960 TID: 19964 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-04T07:15:54.815Z] PID: 19960 TID: 19964 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-04T07:15:54.865Z] PID: 19960 TID: 19964 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-04T07:15:54.865Z] PID: 19960 TID: 19964 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-04T07:15:54.866Z] PID: 19960 TID: 19964 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-05T19:02:52.750Z] PID: 12992 TID: 13336 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-05T19:02:52.750Z] PID: 12992 TID: 13336 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-05T19:02:52.763Z] PID: 12992 TID: 13336 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[12992] 4 [2026-08-05T19:02:52.764Z] PID: 12992 TID: 13336 INFO (eax::apps::utils::logAppInfo) Version: 13.759.2-6273-ac4109a20 5 [2026-08-05T19:02:52.764Z] PID: 12992 TID: 13336 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-05T19:02:52.764Z] PID: 12992 TID: 13336 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.759.2.6273-1785398257\EA Desktop\EADesktop.exe] 7 [2026-08-05T19:02:52.898Z] PID: 12992 TID: 13336 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-05T19:02:52.899Z] PID: 12992 TID: 13336 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-05T19:02:53.237Z] PID: 12992 TID: 13336 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-05T19:02:53.297Z] PID: 12992 TID: 13336 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-05T19:02:53.297Z] PID: 12992 TID: 13336 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-05T19:02:53.297Z] PID: 12992 TID: 13336 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-05T19:02:53.297Z] PID: 12992 TID: 13336 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-05T19:02:53.311Z] PID: 12992 TID: 13336 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-05T19:02:53.315Z] PID: 12992 TID: 13336 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-05T19:02:53.316Z] PID: 12992 TID: 13336 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-05T19:02:53.317Z] PID: 12992 TID: 20568 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6370733,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":9467.9385449,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":9467.933073099999,"timestamp":17859565733170143,"weight":1.0}] 18 [2026-08-05T19:02:53.317Z] PID: 12992 TID: 13336 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-08-05T19:02:53.317Z] PID: 12992 TID: 20568 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.637091,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":9467.9385626,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":9467.9330907,"timestamp":17859565733170322,"weight":1.0}] 20 [2026-08-05T19:02:53.326Z] PID: 12992 TID: 13336 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-05T19:02:53.339Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-05T19:02:53.340Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-05T19:02:53.340Z] PID: 12992 TID: 13336 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-05T19:02:53.340Z] PID: 12992 TID: 13336 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-05T19:02:53.340Z] PID: 12992 TID: 13336 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-05T19:02:53.340Z] PID: 12992 TID: 13336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-05T19:02:53.340Z] PID: 12992 TID: 13336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-05T19:02:53.341Z] PID: 12992 TID: 13336 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-05T19:02:53.341Z] PID: 12992 TID: 20572 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6614091,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1785956573000"},"systemUptime":9467.9628807,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":9467.9574089,"timestamp":17859565733413502,"weight":1.0}] 30 [2026-08-05T19:02:53.341Z] PID: 12992 TID: 20544 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-05T19:02:53.341Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-05T19:02:53.342Z] PID: 12992 TID: 20544 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-05T19:02:53.342Z] PID: 12992 TID: 20544 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-05T19:02:53.342Z] PID: 12992 TID: 20544 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-05T19:02:53.342Z] PID: 12992 TID: 20544 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-05T19:02:53.346Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-05T19:02:53.346Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-05T19:02:53.471Z] PID: 12992 TID: 20544 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-05T19:02:53.477Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-05T19:02:53.483Z] PID: 12992 TID: 21072 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58354] 41 [2026-08-05T19:02:53.484Z] PID: 12992 TID: 21072 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58355] 42 [2026-08-05T18:59:25.000Z] PID: 12992 TID: 21076 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1785956365] drift[-208591.111ms] 43 [2026-08-05T18:59:25.219Z] PID: 12992 TID: 21072 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-05 22:02:53 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-05T18:59:25.219Z] PID: 12992 TID: 21072 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-05 22:02:53 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-05T18:59:25.747Z] PID: 12992 TID: 21076 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-05T18:59:25.927Z] PID: 12992 TID: 21068 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:58361] 47 [2026-08-05T18:59:25.962Z] PID: 12992 TID: 21068 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:58361] 48 [2026-08-05T18:59:25.963Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 20544 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 20544 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 20544 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 20564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9229117,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":9469.2243833,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":9469.2189115,"timestamp":17859563660117417,"weight":1.0}] 53 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 20556 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 20544 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 55 [2026-08-05T18:59:26.011Z] PID: 12992 TID: 21076 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 56 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 57 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 58 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 59 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 60 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 61 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 62 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 63 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 20556 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 64 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 65 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 66 [2026-08-05T18:59:26.012Z] PID: 12992 TID: 20568 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9231746,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":9469.2246463,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":9469.2191744,"timestamp":17859563660120047,"weight":1.0}] 67 [2026-08-05T18:59:26.013Z] PID: 12992 TID: 21076 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58371] 68 [2026-08-05T18:59:26.027Z] PID: 12992 TID: 21076 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58371], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 21944 | 69 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 70 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 71 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 72 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 73 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 74 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 75 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 20576 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9462658,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":9469.2477374,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":9469.2422656,"timestamp":17859563660350955,"weight":1.0}] 76 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 21076 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 77 [2026-08-05T18:59:26.035Z] PID: 12992 TID: 13336 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 78 [2026-08-05T18:59:26.038Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-05T18:59:26.053Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-05T18:59:26.053Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-05T18:59:26.053Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-05T18:59:26.053Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-05T18:59:26.068Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-05T18:59:26.084Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-05T18:59:26.114Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-05T18:59:26.115Z] PID: 12992 TID: 21076 WARN (eax::services::cefUtils::CookieManager::findCookiesByName) Failed to find cookie by name [remid], no cookie manager 103 [2026-08-05T18:59:26.115Z] PID: 12992 TID: 21076 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-05T18:59:26.115Z] PID: 12992 TID: 21076 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-05T18:59:26.115Z] PID: 12992 TID: 21076 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-05T18:59:26.115Z] PID: 12992 TID: 21076 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-05T18:59:26.115Z] PID: 12992 TID: 21076 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-05T18:59:26.145Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-05T18:59:26.145Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-05T18:59:26.145Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-05T18:59:26.319Z] PID: 12992 TID: 21276 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-05T18:59:26.319Z] PID: 12992 TID: 21276 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-05T18:59:26.935Z] PID: 12992 TID: 20576 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8469761,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.820198,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":9470.1484477,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":9470.1429758,"timestamp":17859563669358061,"weight":1.0}] 114 [2026-08-05T18:59:26.935Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-05T18:59:26.936Z] PID: 12992 TID: 20576 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8470264,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8202841,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":9470.1484981,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":9470.1430262,"timestamp":17859563669358565,"weight":1.0}] 116 [2026-08-05T18:59:26.966Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-05T18:59:26.966Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-05T18:59:26.966Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-05T18:59:26.966Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-05T18:59:26.966Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-05T18:59:27.156Z] PID: 12992 TID: 21168 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 21076 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 21076 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 13336 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 13336 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-05T18:59:31.730Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-05T18:59:31.731Z] PID: 12992 TID: 13336 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-05T18:59:31.731Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-05T18:59:31.731Z] PID: 12992 TID: 20564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.6429018,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":9474.9443734,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":9474.9389016,"timestamp":17859563717317316,"weight":1.0}] 135 [2026-08-05T18:59:31.731Z] PID: 12992 TID: 20564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.6429113,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":9474.944383,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":9474.9389111,"timestamp":17859563717317414,"weight":1.0}] 136 [2026-08-05T18:59:31.755Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-05T18:59:31.755Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-05T18:59:31.755Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-05T18:59:31.755Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-05T18:59:31.755Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-05T18:59:31.755Z] PID: 12992 TID: 21076 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-05T18:59:31.847Z] PID: 12992 TID: 13336 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-05T18:59:31.847Z] PID: 12992 TID: 13336 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-05T18:59:31.848Z] PID: 12992 TID: 13336 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-05T18:59:31.848Z] PID: 12992 TID: 13336 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-05T18:59:31.848Z] PID: 12992 TID: 13336 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-05T18:59:31.848Z] PID: 12992 TID: 13336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-05T18:59:31.848Z] PID: 12992 TID: 13336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-05T18:59:32.908Z] PID: 12992 TID: 13336 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-05T18:59:32.908Z] PID: 12992 TID: 13336 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-05T18:59:32.909Z] PID: 12992 TID: 13336 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-06T08:03:21.627Z] PID: 25444 TID: 25448 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-06T08:03:21.627Z] PID: 25444 TID: 25448 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-06T08:03:21.644Z] PID: 25444 TID: 25448 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25444] 4 [2026-08-06T08:03:21.644Z] PID: 25444 TID: 25448 INFO (eax::apps::utils::logAppInfo) Version: 13.764.0-6277-c6f1d610f 5 [2026-08-06T08:03:21.644Z] PID: 25444 TID: 25448 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-06T08:03:21.644Z] PID: 25444 TID: 25448 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.0.6277-1785964468\EA Desktop\EADesktop.exe] 7 [2026-08-06T08:03:21.773Z] PID: 25444 TID: 25448 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-06T08:03:21.773Z] PID: 25444 TID: 25448 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-06T08:03:22.075Z] PID: 25444 TID: 25448 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-06T08:03:22.198Z] PID: 25444 TID: 25448 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-06T08:03:22.198Z] PID: 25444 TID: 25448 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-06T08:03:22.198Z] PID: 25444 TID: 25448 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-06T08:03:22.198Z] PID: 25444 TID: 25448 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-06T08:03:22.214Z] PID: 25444 TID: 25448 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-06T08:03:22.244Z] PID: 25444 TID: 25448 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-06T08:03:22.244Z] PID: 25444 TID: 25448 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-06T08:03:22.244Z] PID: 25444 TID: 25448 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-06T08:03:22.244Z] PID: 25444 TID: 23192 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6753653,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":23222.8558376,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":23222.8623652,"timestamp":17860034022447432,"weight":1.0}] 19 [2026-08-06T08:03:22.244Z] PID: 25444 TID: 23192 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6753821,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":23222.8558544,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":23222.8623819,"timestamp":17860034022447603,"weight":1.0}] 20 [2026-08-06T08:03:22.245Z] PID: 25444 TID: 25448 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-06T08:03:22.251Z] PID: 25444 TID: 25448 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-06T08:03:22.252Z] PID: 25444 TID: 25448 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-06T08:03:22.252Z] PID: 25444 TID: 25408 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6832039,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786003402000"},"systemUptime":23222.8636762,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":23222.8702037,"timestamp":17860034022525820,"weight":1.0}] 30 [2026-08-06T08:03:22.252Z] PID: 25444 TID: 25596 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-06T08:03:22.252Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-06T08:03:22.253Z] PID: 25444 TID: 25596 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-06T08:03:22.253Z] PID: 25444 TID: 25596 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-06T08:03:22.253Z] PID: 25444 TID: 25596 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-06T08:03:22.253Z] PID: 25444 TID: 25596 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-06T08:03:22.254Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-06T08:03:22.254Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-06T08:03:22.256Z] PID: 25444 TID: 25156 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [60916] 39 [2026-08-06T08:03:22.257Z] PID: 25444 TID: 25156 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [60917] 40 [2026-08-06T08:03:22.383Z] PID: 25444 TID: 25596 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-08-06T08:03:22.412Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 42 [2026-08-06T07:59:55.000Z] PID: 25444 TID: 25196 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786003195] drift[-207538.260ms] 43 [2026-08-06T07:59:55.138Z] PID: 25444 TID: 25156 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-06 11:03:22 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-06T07:59:55.138Z] PID: 25444 TID: 25156 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-06 11:03:22 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-06T07:59:55.727Z] PID: 25444 TID: 25196 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-06T07:59:55.904Z] PID: 25444 TID: 25188 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60928] 47 [2026-08-06T07:59:55.948Z] PID: 25444 TID: 25188 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60928] 48 [2026-08-06T07:59:55.949Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-06T07:59:55.961Z] PID: 25444 TID: 25196 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 50 [2026-08-06T07:59:55.961Z] PID: 25444 TID: 25448 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 51 [2026-08-06T07:59:55.961Z] PID: 25444 TID: 24620 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 52 [2026-08-06T07:59:55.961Z] PID: 25444 TID: 24620 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 53 [2026-08-06T07:59:55.961Z] PID: 25444 TID: 25596 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-06T07:59:55.961Z] PID: 25444 TID: 25596 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25596 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25596 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 13292 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9309022,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":23224.1113745,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":23224.117902,"timestamp":17860031959620202,"weight":1.0}] 58 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-08-06T07:59:55.962Z] PID: 25444 TID: 13292 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.931027,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":23224.1114993,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":23224.1180268,"timestamp":17860031959621449,"weight":1.0}] 69 [2026-08-06T07:59:55.963Z] PID: 25444 TID: 25196 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [60944] 70 [2026-08-06T07:59:56.049Z] PID: 25444 TID: 25196 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=60944], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 26536 | 71 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25408 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0273913,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":23224.2078635,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":23224.2143912,"timestamp":17860031960585089,"weight":1.0}] 73 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-06T07:59:56.058Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-06T07:59:56.060Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-06T07:59:56.079Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-06T07:59:56.079Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-06T07:59:56.079Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-06T07:59:56.079Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-06T07:59:56.111Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 84 [2026-08-06T07:59:56.111Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 85 [2026-08-06T07:59:56.111Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 86 [2026-08-06T07:59:56.129Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 87 [2026-08-06T07:59:56.129Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-06T07:59:56.129Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-06T07:59:56.129Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-06T07:59:56.129Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-06T07:59:56.157Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-06T07:59:56.158Z] PID: 25444 TID: 25196 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-06T07:59:56.158Z] PID: 25444 TID: 25196 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-06T07:59:56.158Z] PID: 25444 TID: 25196 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-06T07:59:56.158Z] PID: 25444 TID: 25196 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-06T07:59:56.158Z] PID: 25444 TID: 25196 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-06T07:59:56.158Z] PID: 25444 TID: 25196 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-06T07:59:56.189Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-06T07:59:56.189Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-06T07:59:56.189Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-06T07:59:56.639Z] PID: 25444 TID: 24544 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-06T07:59:56.639Z] PID: 25444 TID: 24544 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-06T07:59:56.982Z] PID: 25444 TID: 25408 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9513427,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8240013,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":23225.131815,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":23225.1383426,"timestamp":17860031969824608,"weight":1.0}] 114 [2026-08-06T07:59:56.982Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-06T07:59:56.982Z] PID: 25444 TID: 25408 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9513893,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8241482,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":23225.1318616,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":23225.1383891,"timestamp":17860031969825074,"weight":1.0}] 116 [2026-08-06T07:59:57.012Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-06T07:59:57.012Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-06T07:59:57.012Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-06T07:59:57.012Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-06T07:59:57.012Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-06T07:59:57.044Z] PID: 25444 TID: 23292 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-06T08:00:01.546Z] PID: 25444 TID: 25196 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-06T08:00:01.546Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-06T08:00:01.546Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-06T08:00:01.546Z] PID: 25444 TID: 25196 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-06T08:00:01.546Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25448 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25448 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25448 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 23676 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.5164892,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":23229.6969616,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":23229.7034891,"timestamp":17860032015476072,"weight":1.0}] 135 [2026-08-06T08:00:01.547Z] PID: 25444 TID: 23676 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.5164976,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":23229.6969699,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":23229.7034974,"timestamp":17860032015476158,"weight":1.0}] 136 [2026-08-06T08:00:01.570Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-06T08:00:01.570Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-06T08:00:01.570Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-06T08:00:01.570Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-06T08:00:01.570Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-06T08:00:01.570Z] PID: 25444 TID: 25196 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-06T08:00:01.693Z] PID: 25444 TID: 25448 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-06T08:00:01.693Z] PID: 25444 TID: 25448 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-06T08:00:01.694Z] PID: 25444 TID: 25448 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-06T08:00:01.694Z] PID: 25444 TID: 25448 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-06T08:00:01.694Z] PID: 25444 TID: 25448 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-06T08:00:01.694Z] PID: 25444 TID: 25448 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-06T08:00:01.694Z] PID: 25444 TID: 25448 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-06T08:00:01.896Z] PID: 25444 TID: 25448 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-06T08:00:01.896Z] PID: 25444 TID: 25448 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-06T08:00:01.897Z] PID: 25444 TID: 25448 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-07T08:37:56.304Z] PID: 24408 TID: 24412 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-07T08:37:56.304Z] PID: 24408 TID: 24412 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-07T08:37:56.318Z] PID: 24408 TID: 24412 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[24408] 4 [2026-08-07T08:37:56.318Z] PID: 24408 TID: 24412 INFO (eax::apps::utils::logAppInfo) Version: 13.764.0-6277-c6f1d610f 5 [2026-08-07T08:37:56.318Z] PID: 24408 TID: 24412 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-07T08:37:56.319Z] PID: 24408 TID: 24412 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.0.6277-1785964468\EA Desktop\EADesktop.exe] 7 [2026-08-07T08:37:56.432Z] PID: 24408 TID: 24412 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-07T08:37:56.432Z] PID: 24408 TID: 24412 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-07T08:37:56.453Z] PID: 24408 TID: 24412 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-07T08:37:56.453Z] PID: 24408 TID: 24412 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-07T08:37:56.453Z] PID: 24408 TID: 24412 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-07T08:37:56.453Z] PID: 24408 TID: 24412 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-07T08:37:56.679Z] PID: 24408 TID: 24412 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-07T08:37:57.272Z] PID: 24408 TID: 24412 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-07T08:37:57.272Z] PID: 24408 TID: 24412 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-07T08:37:57.272Z] PID: 24408 TID: 24412 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-07T08:37:57.272Z] PID: 24408 TID: 24412 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-07T08:37:57.290Z] PID: 24408 TID: 24412 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-07T08:37:57.300Z] PID: 24408 TID: 24412 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-07T08:37:57.301Z] PID: 24408 TID: 24412 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-07T08:37:57.301Z] PID: 24408 TID: 24412 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-07T08:37:57.301Z] PID: 24408 TID: 24728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":1.0791696,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":18704.9258908,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":18704.922169,"timestamp":17860918773018611,"weight":1.0}] 23 [2026-08-07T08:37:57.302Z] PID: 24408 TID: 24728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":1.0792102,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":18704.9259314,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":18704.9222096,"timestamp":17860918773019018,"weight":1.0}] 24 [2026-08-07T08:37:57.316Z] PID: 24408 TID: 24412 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-07T08:37:57.334Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-07T08:37:57.335Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-07T08:37:57.335Z] PID: 24408 TID: 24412 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-07T08:37:57.335Z] PID: 24408 TID: 24412 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-07T08:37:57.335Z] PID: 24408 TID: 24412 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-07T08:37:57.335Z] PID: 24408 TID: 24412 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-07T08:37:57.335Z] PID: 24408 TID: 24412 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-07T08:37:57.336Z] PID: 24408 TID: 24412 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-07T08:37:57.336Z] PID: 24408 TID: 24732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":1.114161,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786091877000"},"systemUptime":18704.9608824,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":18704.9571605,"timestamp":17860918773368526,"weight":1.0}] 34 [2026-08-07T08:37:57.337Z] PID: 24408 TID: 24704 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 35 [2026-08-07T08:37:57.337Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 36 [2026-08-07T08:37:57.337Z] PID: 24408 TID: 24704 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 37 [2026-08-07T08:37:57.337Z] PID: 24408 TID: 24704 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 38 [2026-08-07T08:37:57.337Z] PID: 24408 TID: 24704 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 39 [2026-08-07T08:37:57.337Z] PID: 24408 TID: 24704 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 40 [2026-08-07T08:37:57.342Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 41 [2026-08-07T08:37:57.342Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 42 [2026-08-07T08:37:57.406Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-08-07T08:37:57.418Z] PID: 24408 TID: 26296 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [53954] 44 [2026-08-07T08:37:57.419Z] PID: 24408 TID: 26296 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [53955] 45 [2026-08-07T08:37:57.485Z] PID: 24408 TID: 24704 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-07T08:34:29.000Z] PID: 24408 TID: 26300 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786091669] drift[-208527.259ms] 47 [2026-08-07T08:34:29.212Z] PID: 24408 TID: 26296 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-07 11:37:57 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 48 [2026-08-07T08:34:29.212Z] PID: 24408 TID: 26296 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-07 11:37:57 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 49 [2026-08-07T08:34:29.808Z] PID: 24408 TID: 26300 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 50 [2026-08-07T08:34:30.021Z] PID: 24408 TID: 26288 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:53972] 51 [2026-08-07T08:34:30.056Z] PID: 24408 TID: 26288 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:53972] 52 [2026-08-07T08:34:30.057Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-08-07T08:34:30.065Z] PID: 24408 TID: 24708 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-08-07T08:34:30.065Z] PID: 24408 TID: 24708 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24704 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 56 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24704 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 57 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 58 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24704 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24412 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 60 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24720 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.37063,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":18706.2173513,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":18706.2136295,"timestamp":17860916700660629,"weight":1.0}] 61 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24704 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-08-07T08:34:30.066Z] PID: 24408 TID: 24728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.3708602,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":18706.2175815,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":18706.2138597,"timestamp":17860916700662931,"weight":1.0}] 73 [2026-08-07T08:34:30.067Z] PID: 24408 TID: 26300 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [53983] 74 [2026-08-07T08:34:30.078Z] PID: 24408 TID: 26300 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=53983], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25168 | 75 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 24740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3880473,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":18706.2347686,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":18706.2310467,"timestamp":17860916700834799,"weight":1.0}] 80 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-08-07T08:34:30.083Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-08-07T08:34:30.085Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-08-07T08:34:30.109Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-08-07T08:34:30.109Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-08-07T08:34:30.109Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-08-07T08:34:30.109Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-08-07T08:34:30.113Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-08-07T08:34:30.139Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-08-07T08:34:30.170Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-08-07T08:34:30.171Z] PID: 24408 TID: 26300 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-08-07T08:34:30.171Z] PID: 24408 TID: 26300 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-08-07T08:34:30.171Z] PID: 24408 TID: 26300 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-08-07T08:34:30.171Z] PID: 24408 TID: 26300 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-08-07T08:34:30.171Z] PID: 24408 TID: 26300 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 111 [2026-08-07T08:34:30.171Z] PID: 24408 TID: 26300 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-08-07T08:34:30.200Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-08-07T08:34:30.200Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-08-07T08:34:30.200Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-08-07T08:34:30.316Z] PID: 24408 TID: 26476 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-08-07T08:34:30.316Z] PID: 24408 TID: 26476 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-08-07T08:34:30.975Z] PID: 24408 TID: 24740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2795622,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8034163,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":18707.1262836,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":18707.1225617,"timestamp":17860916709749951,"weight":1.0}] 118 [2026-08-07T08:34:30.975Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-08-07T08:34:30.975Z] PID: 24408 TID: 24740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2796019,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.803621,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":18707.1263233,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":18707.1226014,"timestamp":17860916709750349,"weight":1.0}] 120 [2026-08-07T08:34:31.004Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-08-07T08:34:31.004Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-08-07T08:34:31.004Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-08-07T08:34:31.004Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-08-07T08:34:31.004Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-08-07T08:34:31.157Z] PID: 24408 TID: 26392 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 26300 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 26300 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 24412 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 24412 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-08-07T08:34:35.365Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-08-07T08:34:35.366Z] PID: 24408 TID: 24412 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-08-07T08:34:35.366Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-08-07T08:34:35.366Z] PID: 24408 TID: 24720 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.6713464,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":18711.5180676,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":18711.5143458,"timestamp":17860916753667790,"weight":1.0}] 139 [2026-08-07T08:34:35.366Z] PID: 24408 TID: 24720 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.6713551,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":18711.5180764,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":18711.5143545,"timestamp":17860916753667881,"weight":1.0}] 140 [2026-08-07T08:34:35.389Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-08-07T08:34:35.389Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-08-07T08:34:35.389Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-08-07T08:34:35.389Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-08-07T08:34:35.389Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-08-07T08:34:35.389Z] PID: 24408 TID: 26300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-08-07T08:34:35.510Z] PID: 24408 TID: 24412 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-08-07T08:34:35.512Z] PID: 24408 TID: 24412 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-08-07T08:34:35.513Z] PID: 24408 TID: 24412 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-08-07T08:34:35.513Z] PID: 24408 TID: 24412 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-08-07T08:34:35.513Z] PID: 24408 TID: 24412 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-08-07T08:34:35.513Z] PID: 24408 TID: 24412 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-08-07T08:34:35.513Z] PID: 24408 TID: 24412 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-08-07T08:34:35.633Z] PID: 24408 TID: 24412 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-08-07T08:34:35.633Z] PID: 24408 TID: 24412 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-08-07T08:34:35.634Z] PID: 24408 TID: 24412 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-09T16:24:28.816Z] PID: 24920 TID: 24924 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-09T16:24:28.816Z] PID: 24920 TID: 24924 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-09T16:24:28.829Z] PID: 24920 TID: 24924 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[24920] 4 [2026-08-09T16:24:28.829Z] PID: 24920 TID: 24924 INFO (eax::apps::utils::logAppInfo) Version: 13.764.0-6277-c6f1d610f 5 [2026-08-09T16:24:28.829Z] PID: 24920 TID: 24924 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-09T16:24:28.830Z] PID: 24920 TID: 24924 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.0.6277-1785964468\EA Desktop\EADesktop.exe] 7 [2026-08-09T16:24:28.946Z] PID: 24920 TID: 24924 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-09T16:24:28.947Z] PID: 24920 TID: 24924 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-09T16:24:29.079Z] PID: 24920 TID: 24924 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-09T16:24:29.079Z] PID: 24920 TID: 25344 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.succ]: [{"appUptime":0.3460066,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":126},"systemUptime":19986.7030001,"taxonomy":"cldcfg.load.succ","throttleCount":0,"timeSinceSystemResume":19986.7050062,"timestamp":17862926690798982,"weight":19.999996185302734}] 11 [2026-08-09T16:24:29.296Z] PID: 24920 TID: 24924 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 12 [2026-08-09T16:24:29.296Z] PID: 24920 TID: 24924 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 13 [2026-08-09T16:24:29.296Z] PID: 24920 TID: 24924 INFO (eax::services::language::init) Language init: resolved default language=[tr] 14 [2026-08-09T16:24:29.296Z] PID: 24920 TID: 24924 INFO (eax::services::language::init) Language init: language=[tr] 15 [2026-08-09T16:24:29.310Z] PID: 24920 TID: 24924 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 16 [2026-08-09T16:24:29.318Z] PID: 24920 TID: 24924 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 17 [2026-08-09T16:24:29.320Z] PID: 24920 TID: 24924 INFO (eax::apps::servicesInit) Services started. 18 [2026-08-09T16:24:29.320Z] PID: 24920 TID: 25352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5864472,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":19986.9434408,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":19986.9454469,"timestamp":17862926693203394,"weight":1.0}] 19 [2026-08-09T16:24:29.320Z] PID: 24920 TID: 24924 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-09T16:24:29.320Z] PID: 24920 TID: 25352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5864592,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":19986.9434529,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":19986.9454589,"timestamp":17862926693203515,"weight":1.0}] 21 [2026-08-09T16:24:29.329Z] PID: 24920 TID: 24924 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 22 [2026-08-09T16:24:29.342Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 23 [2026-08-09T16:24:29.343Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 24 [2026-08-09T16:24:29.343Z] PID: 24920 TID: 24924 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 25 [2026-08-09T16:24:29.343Z] PID: 24920 TID: 24924 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 26 [2026-08-09T16:24:29.343Z] PID: 24920 TID: 24924 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 27 [2026-08-09T16:24:29.343Z] PID: 24920 TID: 24924 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 28 [2026-08-09T16:24:29.343Z] PID: 24920 TID: 24924 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 29 [2026-08-09T16:24:29.344Z] PID: 24920 TID: 24924 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 30 [2026-08-09T16:24:29.344Z] PID: 24920 TID: 25356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6106829,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786292669000"},"systemUptime":19986.9676765,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":19986.9696826,"timestamp":17862926693445750,"weight":1.0}] 31 [2026-08-09T16:24:29.344Z] PID: 24920 TID: 25332 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 32 [2026-08-09T16:24:29.345Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 33 [2026-08-09T16:24:29.345Z] PID: 24920 TID: 25332 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 34 [2026-08-09T16:24:29.345Z] PID: 24920 TID: 25332 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 35 [2026-08-09T16:24:29.345Z] PID: 24920 TID: 25332 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 36 [2026-08-09T16:24:29.345Z] PID: 24920 TID: 25332 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 37 [2026-08-09T16:24:29.348Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 38 [2026-08-09T16:24:29.349Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 39 [2026-08-09T16:24:29.473Z] PID: 24920 TID: 25332 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 40 [2026-08-09T16:24:29.488Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-08-09T16:24:29.493Z] PID: 24920 TID: 25460 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59117] 42 [2026-08-09T16:24:29.495Z] PID: 24920 TID: 25460 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59118] 43 [2026-08-09T16:21:01.000Z] PID: 24920 TID: 25464 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786292461] drift[-208528.746ms] 44 [2026-08-09T16:21:01.297Z] PID: 24920 TID: 25460 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-09 19:24:29 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 45 [2026-08-09T16:21:01.297Z] PID: 24920 TID: 25460 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-09 19:24:29 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 46 [2026-08-09T16:21:01.813Z] PID: 24920 TID: 25464 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 47 [2026-08-09T16:21:01.998Z] PID: 24920 TID: 25456 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59124] 48 [2026-08-09T16:21:02.107Z] PID: 24920 TID: 25456 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59124] 49 [2026-08-09T16:21:02.109Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 50 [2026-08-09T16:21:02.118Z] PID: 24920 TID: 25336 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-08-09T16:21:02.118Z] PID: 24920 TID: 25336 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-08-09T16:21:02.118Z] PID: 24920 TID: 24924 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25332 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25332 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25332 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9138973,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":19988.270891,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":19988.272897,"timestamp":17862924621190435,"weight":1.0}] 58 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25332 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 59 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9141532,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":19988.2711468,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":19988.2731528,"timestamp":17862924621192994,"weight":1.0}] 69 [2026-08-09T16:21:02.119Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 70 [2026-08-09T16:21:02.120Z] PID: 24920 TID: 25464 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59140] 71 [2026-08-09T16:21:02.135Z] PID: 24920 TID: 25464 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59140], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24496 | 72 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-09T16:21:02.140Z] PID: 24920 TID: 25344 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9349631,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":19988.2919567,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":19988.2939628,"timestamp":17862924621401090,"weight":1.0}] 79 [2026-08-09T16:21:02.141Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-09T16:21:02.166Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-09T16:21:02.166Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-09T16:21:02.166Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-09T16:21:02.166Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-09T16:21:02.178Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-09T16:21:02.196Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-09T16:21:02.227Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-09T16:21:02.231Z] PID: 24920 TID: 25464 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-09T16:21:02.231Z] PID: 24920 TID: 25464 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-09T16:21:02.231Z] PID: 24920 TID: 25464 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-09T16:21:02.231Z] PID: 24920 TID: 25464 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-09T16:21:02.231Z] PID: 24920 TID: 25464 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 108 [2026-08-09T16:21:02.231Z] PID: 24920 TID: 25464 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-09T16:21:02.258Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-09T16:21:02.258Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-09T16:21:02.258Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-09T16:21:02.396Z] PID: 24920 TID: 24616 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-09T16:21:02.396Z] PID: 24920 TID: 24616 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25344 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8230958,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7962695,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":19989.1800894,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":19989.1820954,"timestamp":17862924630282420,"weight":1.0}] 115 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25344 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8231399,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7967108,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":19989.1801335,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":19989.1821395,"timestamp":17862924630282862,"weight":1.0}] 117 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-09T16:21:03.028Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-09T16:21:03.245Z] PID: 24920 TID: 25556 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 25464 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 25464 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 24924 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 24924 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-09T16:21:08.180Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-09T16:21:08.181Z] PID: 24920 TID: 24924 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-09T16:21:08.181Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-09T16:21:08.181Z] PID: 24920 TID: 25356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.9764486,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":19994.3334423,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":19994.3354483,"timestamp":17862924681815947,"weight":1.0}] 136 [2026-08-09T16:21:08.181Z] PID: 24920 TID: 25356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.9764567,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":19994.3334503,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":19994.3354563,"timestamp":17862924681816030,"weight":1.0}] 137 [2026-08-09T16:21:08.209Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-09T16:21:08.209Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-09T16:21:08.209Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-09T16:21:08.209Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-09T16:21:08.209Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-09T16:21:08.209Z] PID: 24920 TID: 25464 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-09T16:21:08.286Z] PID: 24920 TID: 24924 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-09T16:21:08.287Z] PID: 24920 TID: 24924 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-09T16:21:08.301Z] PID: 24920 TID: 24924 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-09T16:21:08.302Z] PID: 24920 TID: 24924 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-09T16:21:08.302Z] PID: 24920 TID: 24924 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-09T16:21:08.302Z] PID: 24920 TID: 24924 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-09T16:21:08.302Z] PID: 24920 TID: 24924 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-09T16:21:08.368Z] PID: 24920 TID: 24924 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-09T16:21:08.368Z] PID: 24920 TID: 24924 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-09T16:21:08.369Z] PID: 24920 TID: 24924 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-10T08:43:15.880Z] PID: 21232 TID: 21236 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-10T08:43:15.880Z] PID: 21232 TID: 21236 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-10T08:43:15.892Z] PID: 21232 TID: 21236 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21232] 4 [2026-08-10T08:43:15.892Z] PID: 21232 TID: 21236 INFO (eax::apps::utils::logAppInfo) Version: 13.764.0-6277-c6f1d610f 5 [2026-08-10T08:43:15.892Z] PID: 21232 TID: 21236 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-10T08:43:15.892Z] PID: 21232 TID: 21236 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.0.6277-1785964468\EA Desktop\EADesktop.exe] 7 [2026-08-10T08:43:16.017Z] PID: 21232 TID: 21236 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-10T08:43:16.018Z] PID: 21232 TID: 21236 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-10T08:43:16.242Z] PID: 21232 TID: 21236 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-10T08:43:16.383Z] PID: 21232 TID: 21236 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-10T08:43:16.383Z] PID: 21232 TID: 21236 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-10T08:43:16.384Z] PID: 21232 TID: 21236 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-10T08:43:16.384Z] PID: 21232 TID: 21236 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-10T08:43:16.397Z] PID: 21232 TID: 21236 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-10T08:43:16.400Z] PID: 21232 TID: 21236 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-10T08:43:16.401Z] PID: 21232 TID: 21236 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-10T08:43:16.401Z] PID: 21232 TID: 21420 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5916096,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":18206.0173142,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":18206.0126092,"timestamp":17863513964015367,"weight":1.0}] 18 [2026-08-10T08:43:16.401Z] PID: 21232 TID: 21420 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5916246,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":18206.0173292,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":18206.0126242,"timestamp":17863513964015518,"weight":1.0}] 19 [2026-08-10T08:43:16.401Z] PID: 21232 TID: 21236 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-10T08:43:16.410Z] PID: 21232 TID: 21236 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-10T08:43:16.424Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-10T08:43:16.424Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-10T08:43:16.425Z] PID: 21232 TID: 21236 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-10T08:43:16.425Z] PID: 21232 TID: 21236 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-10T08:43:16.425Z] PID: 21232 TID: 21236 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-10T08:43:16.425Z] PID: 21232 TID: 21236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-10T08:43:16.425Z] PID: 21232 TID: 21236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-10T08:43:16.425Z] PID: 21232 TID: 21236 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-10T08:43:16.426Z] PID: 21232 TID: 21424 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6162409,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786351396000"},"systemUptime":18206.0419455,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":18206.0372405,"timestamp":17863513964261680,"weight":1.0}] 30 [2026-08-10T08:43:16.426Z] PID: 21232 TID: 21396 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-10T08:43:16.426Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-10T08:43:16.426Z] PID: 21232 TID: 21396 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-10T08:43:16.426Z] PID: 21232 TID: 21396 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-10T08:43:16.426Z] PID: 21232 TID: 21396 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-10T08:43:16.427Z] PID: 21232 TID: 21396 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-10T08:43:16.430Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-10T08:43:16.431Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-10T08:43:16.553Z] PID: 21232 TID: 21396 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-10T08:43:16.575Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-10T08:43:16.581Z] PID: 21232 TID: 20588 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [54260] 41 [2026-08-10T08:43:16.582Z] PID: 21232 TID: 20588 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [54261] 42 [2026-08-10T08:39:49.000Z] PID: 21232 TID: 21228 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786351189] drift[-207618.559ms] 43 [2026-08-10T08:39:49.297Z] PID: 21232 TID: 20588 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-10 11:43:16 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-10T08:39:49.297Z] PID: 21232 TID: 20588 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-10 11:43:16 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-10T08:39:49.798Z] PID: 21232 TID: 21228 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-10T08:39:49.979Z] PID: 21232 TID: 21300 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:54267] 47 [2026-08-10T08:39:50.013Z] PID: 21232 TID: 21300 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:54267] 48 [2026-08-10T08:39:50.014Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21396 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21396 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21396 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21416 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.8881457,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":18207.3138504,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":18207.3091454,"timestamp":17863511900795133,"weight":1.0}] 53 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21396 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 54 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 55 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 56 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 57 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 58 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 59 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 60 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 61 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 62 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21420 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.888397,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":18207.3141017,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":18207.3093967,"timestamp":17863511900797646,"weight":1.0}] 63 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 64 [2026-08-10T08:39:50.079Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-08-10T08:39:50.080Z] PID: 21232 TID: 21228 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [54280] 66 [2026-08-10T08:39:50.092Z] PID: 21232 TID: 21228 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=54280], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 11736 | 67 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 68 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 69 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 70 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 71 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 72 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 73 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21428 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9058961,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":18207.3316007,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":18207.3268957,"timestamp":17863511900972633,"weight":1.0}] 74 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21408 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 75 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21408 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 76 [2026-08-10T08:39:50.097Z] PID: 21232 TID: 21236 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 77 [2026-08-10T08:39:50.098Z] PID: 21232 TID: 21228 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 78 [2026-08-10T08:39:50.098Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-10T08:39:50.119Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-10T08:39:50.119Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-10T08:39:50.119Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-10T08:39:50.119Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-10T08:39:50.137Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-10T08:39:50.167Z] PID: 21232 TID: 21228 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-10T08:39:50.168Z] PID: 21232 TID: 21228 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-10T08:39:50.168Z] PID: 21232 TID: 21228 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-10T08:39:50.183Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-10T08:39:50.183Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-10T08:39:50.183Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-10T08:39:50.685Z] PID: 21232 TID: 21884 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-10T08:39:50.685Z] PID: 21232 TID: 21884 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21428 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.7208267,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7438692,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":18208.1465313,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":18208.1418264,"timestamp":17863511909121942,"weight":1.0}] 114 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21428 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.7208674,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7441031,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":18208.146572,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":18208.141867,"timestamp":17863511909122350,"weight":1.0}] 116 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-10T08:39:50.912Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-10T08:39:51.113Z] PID: 21232 TID: 21828 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21228 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21228 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21236 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21236 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-10T08:39:55.840Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-10T08:39:55.842Z] PID: 21232 TID: 21236 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-10T08:39:55.842Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-10T08:39:55.842Z] PID: 21232 TID: 21420 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.6507065,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":18213.0764111,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":18213.0717062,"timestamp":17863511958420739,"weight":1.0}] 135 [2026-08-10T08:39:55.842Z] PID: 21232 TID: 21420 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.6507145,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":18213.0764192,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":18213.0717142,"timestamp":17863511958420821,"weight":1.0}] 136 [2026-08-10T08:39:55.866Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-10T08:39:55.866Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-10T08:39:55.866Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-10T08:39:55.866Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-10T08:39:55.866Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-10T08:39:55.866Z] PID: 21232 TID: 21228 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-10T08:39:55.960Z] PID: 21232 TID: 21236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-10T08:39:55.961Z] PID: 21232 TID: 21236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-10T08:39:55.961Z] PID: 21232 TID: 21236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-10T08:39:55.962Z] PID: 21232 TID: 21236 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-10T08:39:55.962Z] PID: 21232 TID: 21236 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-10T08:39:55.962Z] PID: 21232 TID: 21236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-10T08:39:55.962Z] PID: 21232 TID: 21236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-10T08:39:56.074Z] PID: 21232 TID: 21236 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-10T08:39:56.074Z] PID: 21232 TID: 21236 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-10T08:39:56.075Z] PID: 21232 TID: 21236 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-10T19:24:40.126Z] PID: 21420 TID: 21424 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-10T19:24:40.126Z] PID: 21420 TID: 21424 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-10T19:24:40.137Z] PID: 21420 TID: 21424 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21420] 4 [2026-08-10T19:24:40.137Z] PID: 21420 TID: 21424 INFO (eax::apps::utils::logAppInfo) Version: 13.764.6-6279-22169dfa1 5 [2026-08-10T19:24:40.137Z] PID: 21420 TID: 21424 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-10T19:24:40.137Z] PID: 21420 TID: 21424 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.6.6279-1786366494\EA Desktop\EADesktop.exe] 7 [2026-08-10T19:24:40.239Z] PID: 21420 TID: 21424 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-10T19:24:40.239Z] PID: 21420 TID: 21424 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-10T19:24:40.253Z] PID: 21420 TID: 21424 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-10T19:24:40.253Z] PID: 21420 TID: 21424 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-10T19:24:40.253Z] PID: 21420 TID: 21424 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-10T19:24:40.253Z] PID: 21420 TID: 21424 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-10T19:24:40.424Z] PID: 21420 TID: 21424 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-10T19:24:40.622Z] PID: 21420 TID: 22100 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig.load.succ]: [{"appUptime":0.553614,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":368},"systemUptime":14116.2438251,"taxonomy":"statsig.load.succ","throttleCount":0,"timeSinceSystemResume":14116.2406139,"timestamp":17863898806226557,"weight":19.999996185302734}] 15 [2026-08-10T19:24:40.624Z] PID: 21420 TID: 21424 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 16 [2026-08-10T19:24:40.624Z] PID: 21420 TID: 21424 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 17 [2026-08-10T19:24:40.624Z] PID: 21420 TID: 21424 INFO (eax::services::language::init) Language init: resolved default language=[tr] 18 [2026-08-10T19:24:40.624Z] PID: 21420 TID: 21424 INFO (eax::services::language::init) Language init: language=[tr] 19 [2026-08-10T19:24:40.640Z] PID: 21420 TID: 21424 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 20 [2026-08-10T19:24:40.645Z] PID: 21420 TID: 21424 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 21 [2026-08-10T19:24:40.645Z] PID: 21420 TID: 21424 INFO (eax::apps::servicesInit) Services started. 22 [2026-08-10T19:24:40.645Z] PID: 21420 TID: 21424 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-08-10T19:24:40.645Z] PID: 21420 TID: 22104 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5763568,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":14116.2665679,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":14116.2633566,"timestamp":17863898806453986,"weight":1.0}] 24 [2026-08-10T19:24:40.645Z] PID: 21420 TID: 22104 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5763716,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":14116.2665829,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":14116.2633714,"timestamp":17863898806454137,"weight":1.0}] 25 [2026-08-10T19:24:40.646Z] PID: 21420 TID: 21424 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 26 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 27 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 28 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 29 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 30 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 31 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 32 [2026-08-10T19:24:40.652Z] PID: 21420 TID: 21424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 33 [2026-08-10T19:24:40.653Z] PID: 21420 TID: 21424 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 34 [2026-08-10T19:24:40.653Z] PID: 21420 TID: 22108 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.5842684,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786389880000"},"systemUptime":14116.2744797,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":14116.2712683,"timestamp":17863898806533105,"weight":1.0}] 35 [2026-08-10T19:24:40.653Z] PID: 21420 TID: 22080 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 36 [2026-08-10T19:24:40.654Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 37 [2026-08-10T19:24:40.654Z] PID: 21420 TID: 22080 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 38 [2026-08-10T19:24:40.654Z] PID: 21420 TID: 22080 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 39 [2026-08-10T19:24:40.654Z] PID: 21420 TID: 22080 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 40 [2026-08-10T19:24:40.655Z] PID: 21420 TID: 22080 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 41 [2026-08-10T19:24:40.655Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 42 [2026-08-10T19:24:40.655Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 43 [2026-08-10T19:24:40.658Z] PID: 21420 TID: 22328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [61143] 44 [2026-08-10T19:24:40.659Z] PID: 21420 TID: 22328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [61144] 45 [2026-08-10T19:21:13.000Z] PID: 21420 TID: 22332 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786389673] drift[-207778.318ms] 46 [2026-08-10T19:21:13.007Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 47 [2026-08-10T19:21:13.224Z] PID: 21420 TID: 22080 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 48 [2026-08-10T19:21:13.309Z] PID: 21420 TID: 22328 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-10 22:24:40 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 49 [2026-08-10T19:21:13.309Z] PID: 21420 TID: 22328 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-10 22:24:40 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 50 [2026-08-10T19:21:13.888Z] PID: 21420 TID: 22332 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 51 [2026-08-10T19:21:14.279Z] PID: 21420 TID: 22324 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:61153] 52 [2026-08-10T19:21:14.309Z] PID: 21420 TID: 22324 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:61153] 53 [2026-08-10T19:21:14.310Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 54 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 21424 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22080 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 57 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22080 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 58 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22080 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22088 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 60 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22080 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 61 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22104 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0269861,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":14117.7171973,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":14117.7139859,"timestamp":17863896743177101,"weight":1.0}] 62 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22088 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 63 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22104 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0271091,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":14117.7173203,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":14117.7141089,"timestamp":17863896743178331,"weight":1.0}] 69 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 70 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 71 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 72 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 73 [2026-08-10T19:21:14.317Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 74 [2026-08-10T19:21:14.319Z] PID: 21420 TID: 22332 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [61167] 75 [2026-08-10T19:21:14.432Z] PID: 21420 TID: 22332 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=61167], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22588 | 76 [2026-08-10T19:21:14.436Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-08-10T19:21:14.437Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-08-10T19:21:14.437Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-08-10T19:21:14.437Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-08-10T19:21:14.437Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-08-10T19:21:14.437Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-08-10T19:21:14.437Z] PID: 21420 TID: 22096 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.146242,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":14117.8364532,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":14117.8332418,"timestamp":17863896744369658,"weight":1.0}] 83 [2026-08-10T19:21:14.438Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-08-10T19:21:14.466Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-08-10T19:21:14.466Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-08-10T19:21:14.466Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-08-10T19:21:14.466Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-08-10T19:21:14.469Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-08-10T19:21:14.497Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 112 [2026-08-10T19:21:14.528Z] PID: 21420 TID: 22332 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-08-10T19:21:14.558Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-08-10T19:21:14.558Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-08-10T19:21:14.558Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-08-10T19:21:14.626Z] PID: 21420 TID: 22468 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-08-10T19:21:14.626Z] PID: 21420 TID: 22468 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-08-10T19:21:15.314Z] PID: 21420 TID: 22096 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0239309,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7861874,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":14118.7141421,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":14118.7109307,"timestamp":17863896753146549,"weight":1.0}] 119 [2026-08-10T19:21:15.314Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-08-10T19:21:15.314Z] PID: 21420 TID: 22096 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0239718,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7862816,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":14118.7141831,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":14118.7109716,"timestamp":17863896753146959,"weight":1.0}] 121 [2026-08-10T19:21:15.329Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-08-10T19:21:15.329Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-08-10T19:21:15.329Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-08-10T19:21:15.329Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-08-10T19:21:15.329Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-08-10T19:21:15.470Z] PID: 21420 TID: 22352 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-08-10T19:21:20.271Z] PID: 21420 TID: 22332 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-08-10T19:21:20.271Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-08-10T19:21:20.271Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-08-10T19:21:20.271Z] PID: 21420 TID: 22332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-08-10T19:21:20.271Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-08-10T19:21:20.272Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-08-10T19:21:20.272Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-08-10T19:21:20.272Z] PID: 21420 TID: 21424 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-08-10T19:21:20.272Z] PID: 21420 TID: 21424 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-08-10T19:21:20.272Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-08-10T19:21:20.273Z] PID: 21420 TID: 21424 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-08-10T19:21:20.273Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-08-10T19:21:20.273Z] PID: 21420 TID: 22100 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.9823025,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":14123.6725138,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":14123.6693024,"timestamp":17863896802730263,"weight":1.0}] 140 [2026-08-10T19:21:20.273Z] PID: 21420 TID: 22100 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.9823111,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":14123.6725224,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":14123.669311,"timestamp":17863896802730352,"weight":1.0}] 141 [2026-08-10T19:21:20.303Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-08-10T19:21:20.303Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-08-10T19:21:20.303Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-08-10T19:21:20.303Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-08-10T19:21:20.303Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-08-10T19:21:20.303Z] PID: 21420 TID: 22332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-08-10T19:21:20.397Z] PID: 21420 TID: 21424 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-08-10T19:21:20.397Z] PID: 21420 TID: 21424 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-08-10T19:21:20.398Z] PID: 21420 TID: 21424 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-08-10T19:21:20.398Z] PID: 21420 TID: 21424 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-08-10T19:21:20.398Z] PID: 21420 TID: 21424 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-08-10T19:21:20.398Z] PID: 21420 TID: 21424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-08-10T19:21:20.398Z] PID: 21420 TID: 21424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-08-10T19:21:20.618Z] PID: 21420 TID: 21424 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-08-10T19:21:20.618Z] PID: 21420 TID: 21424 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-08-10T19:21:20.619Z] PID: 21420 TID: 21424 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-11T08:24:37.548Z] PID: 21560 TID: 2192 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-11T08:24:37.548Z] PID: 21560 TID: 2192 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-11T08:24:37.560Z] PID: 21560 TID: 2192 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21560] 4 [2026-08-11T08:24:37.560Z] PID: 21560 TID: 2192 INFO (eax::apps::utils::logAppInfo) Version: 13.764.6-6279-22169dfa1 5 [2026-08-11T08:24:37.561Z] PID: 21560 TID: 2192 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-11T08:24:37.561Z] PID: 21560 TID: 2192 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.6.6279-1786366494\EA Desktop\EADesktop.exe] 7 [2026-08-11T08:24:37.683Z] PID: 21560 TID: 2192 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-11T08:24:37.684Z] PID: 21560 TID: 2192 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-11T08:24:37.856Z] PID: 21560 TID: 2192 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-11T08:24:38.089Z] PID: 21560 TID: 2192 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-11T08:24:38.090Z] PID: 21560 TID: 2192 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-11T08:24:38.090Z] PID: 21560 TID: 2192 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-11T08:24:38.090Z] PID: 21560 TID: 2192 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-11T08:24:38.106Z] PID: 21560 TID: 2192 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-11T08:24:38.110Z] PID: 21560 TID: 2192 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-11T08:24:38.111Z] PID: 21560 TID: 2192 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-11T08:24:38.111Z] PID: 21560 TID: 20300 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6355843,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":25116.7233692,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":25116.7285839,"timestamp":17864366781116933,"weight":1.0}] 18 [2026-08-11T08:24:38.111Z] PID: 21560 TID: 2192 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-08-11T08:24:38.111Z] PID: 21560 TID: 20300 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6356023,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":25116.7233874,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":25116.7286019,"timestamp":17864366781117116,"weight":1.0}] 20 [2026-08-11T08:24:38.120Z] PID: 21560 TID: 2192 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-11T08:24:38.135Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-11T08:24:38.136Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-11T08:24:38.136Z] PID: 21560 TID: 2192 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-11T08:24:38.136Z] PID: 21560 TID: 2192 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-11T08:24:38.136Z] PID: 21560 TID: 2192 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-11T08:24:38.136Z] PID: 21560 TID: 2192 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-11T08:24:38.136Z] PID: 21560 TID: 2192 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-11T08:24:38.138Z] PID: 21560 TID: 2192 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-11T08:24:38.138Z] PID: 21560 TID: 19264 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6622591,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786436678000"},"systemUptime":25116.7500442,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":25116.7552588,"timestamp":17864366781383682,"weight":1.0}] 30 [2026-08-11T08:24:38.138Z] PID: 21560 TID: 20748 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-11T08:24:38.138Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-11T08:24:38.138Z] PID: 21560 TID: 20748 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-11T08:24:38.139Z] PID: 21560 TID: 20748 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-11T08:24:38.139Z] PID: 21560 TID: 20748 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-11T08:24:38.139Z] PID: 21560 TID: 20748 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-11T08:24:38.144Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-11T08:24:38.144Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-11T08:24:38.268Z] PID: 21560 TID: 20748 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-11T08:21:11.000Z] PID: 21560 TID: 20576 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786436471] drift[-207273.996ms] 40 [2026-08-11T08:21:11.002Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-08-11T08:21:11.009Z] PID: 21560 TID: 11160 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64230] 42 [2026-08-11T08:21:11.010Z] PID: 21560 TID: 11160 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64231] 43 [2026-08-11T08:21:11.340Z] PID: 21560 TID: 11160 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-11 11:24:38 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-11T08:21:11.340Z] PID: 21560 TID: 11160 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-11 11:24:38 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-11T08:21:11.854Z] PID: 21560 TID: 20576 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-11T08:21:12.039Z] PID: 21560 TID: 20144 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64242] 47 [2026-08-11T08:21:12.073Z] PID: 21560 TID: 20144 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64242] 48 [2026-08-11T08:21:12.075Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20748 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20748 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20748 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 22320 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.92038,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":25118.0081651,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":25118.0133796,"timestamp":17864364721224932,"weight":1.0}] 53 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20748 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 54 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 55 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 56 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 57 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 58 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 59 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 60 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 61 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 62 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20300 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9206191,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":25118.0084042,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":25118.0136187,"timestamp":17864364721227324,"weight":1.0}] 63 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 64 [2026-08-11T08:21:12.122Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-08-11T08:21:12.123Z] PID: 21560 TID: 20576 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64250] 66 [2026-08-11T08:21:12.133Z] PID: 21560 TID: 20576 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64250], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 8264 | 67 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 68 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 69 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 70 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 71 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 72 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 73 [2026-08-11T08:21:12.138Z] PID: 21560 TID: 20688 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9360438,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":25118.023829,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":25118.0290435,"timestamp":17864364721381569,"weight":1.0}] 74 [2026-08-11T08:21:12.139Z] PID: 21560 TID: 22424 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 75 [2026-08-11T08:21:12.139Z] PID: 21560 TID: 22424 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 76 [2026-08-11T08:21:12.139Z] PID: 21560 TID: 2192 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 77 [2026-08-11T08:21:12.139Z] PID: 21560 TID: 20576 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 78 [2026-08-11T08:21:12.139Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-11T08:21:12.163Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-11T08:21:12.163Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-11T08:21:12.163Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-11T08:21:12.163Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-11T08:21:12.170Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-11T08:21:12.194Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-11T08:21:12.224Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-11T08:21:12.225Z] PID: 21560 TID: 20576 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-11T08:21:12.225Z] PID: 21560 TID: 20576 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-11T08:21:12.225Z] PID: 21560 TID: 20576 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-11T08:21:12.225Z] PID: 21560 TID: 20576 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-11T08:21:12.225Z] PID: 21560 TID: 20576 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-11T08:21:12.225Z] PID: 21560 TID: 20576 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-11T08:21:12.255Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-11T08:21:12.255Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-11T08:21:12.255Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-11T08:21:12.354Z] PID: 21560 TID: 18008 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-11T08:21:12.355Z] PID: 21560 TID: 18008 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-11T08:21:13.001Z] PID: 21560 TID: 20688 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.7997271,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7759006,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":25118.8875122,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":25118.8927268,"timestamp":17864364730018404,"weight":1.0}] 114 [2026-08-11T08:21:13.001Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-11T08:21:13.002Z] PID: 21560 TID: 20688 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.7997622,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7761169,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":25118.8875473,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":25118.8927618,"timestamp":17864364730018756,"weight":1.0}] 116 [2026-08-11T08:21:13.032Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-11T08:21:13.032Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-11T08:21:13.032Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-11T08:21:13.032Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-11T08:21:13.032Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-11T08:21:13.190Z] PID: 21560 TID: 18712 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 20576 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 20576 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 2192 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 2192 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-11T08:21:17.830Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-11T08:21:17.831Z] PID: 21560 TID: 2192 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-11T08:21:17.831Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-11T08:21:17.831Z] PID: 21560 TID: 20300 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.6295232,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":25123.7173084,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":25123.7225229,"timestamp":17864364778316363,"weight":1.0}] 135 [2026-08-11T08:21:17.831Z] PID: 21560 TID: 20300 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.6295321,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":25123.7173172,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":25123.7225317,"timestamp":17864364778316455,"weight":1.0}] 136 [2026-08-11T08:21:17.855Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-11T08:21:17.855Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-11T08:21:17.855Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-11T08:21:17.855Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-11T08:21:17.855Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-11T08:21:17.855Z] PID: 21560 TID: 20576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-11T08:21:17.934Z] PID: 21560 TID: 2192 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-11T08:21:17.934Z] PID: 21560 TID: 2192 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-11T08:21:17.950Z] PID: 21560 TID: 2192 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-11T08:21:17.950Z] PID: 21560 TID: 2192 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-11T08:21:17.951Z] PID: 21560 TID: 2192 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-11T08:21:17.951Z] PID: 21560 TID: 2192 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-11T08:21:17.951Z] PID: 21560 TID: 2192 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-11T08:21:18.156Z] PID: 21560 TID: 2192 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-11T08:21:18.156Z] PID: 21560 TID: 2192 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-11T08:21:18.156Z] PID: 21560 TID: 2192 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-11T19:37:11.887Z] PID: 11176 TID: 22336 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-11T19:37:11.887Z] PID: 11176 TID: 22336 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-11T19:37:11.900Z] PID: 11176 TID: 22336 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[11176] 4 [2026-08-11T19:37:11.900Z] PID: 11176 TID: 22336 INFO (eax::apps::utils::logAppInfo) Version: 13.764.6-6279-22169dfa1 5 [2026-08-11T19:37:11.900Z] PID: 11176 TID: 22336 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-11T19:37:11.900Z] PID: 11176 TID: 22336 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.6.6279-1786366494\EA Desktop\EADesktop.exe] 7 [2026-08-11T19:37:12.024Z] PID: 11176 TID: 22336 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-11T19:37:12.024Z] PID: 11176 TID: 22336 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-11T19:37:12.262Z] PID: 11176 TID: 22336 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-11T19:37:12.402Z] PID: 11176 TID: 22336 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-11T19:37:12.402Z] PID: 11176 TID: 22336 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-11T19:37:12.402Z] PID: 11176 TID: 22336 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-11T19:37:12.402Z] PID: 11176 TID: 22336 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-11T19:37:12.420Z] PID: 11176 TID: 22336 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-11T19:37:12.423Z] PID: 11176 TID: 22336 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-11T19:37:12.425Z] PID: 11176 TID: 22336 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-11T19:37:12.425Z] PID: 11176 TID: 22732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6098954,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":7610.0382687,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":7610.0468952,"timestamp":17864770324258498,"weight":1.0}] 18 [2026-08-11T19:37:12.426Z] PID: 11176 TID: 22732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6099141,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":7610.0382875,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":7610.0469139,"timestamp":17864770324258688,"weight":1.0}] 19 [2026-08-11T19:37:12.426Z] PID: 11176 TID: 22336 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-11T19:37:12.435Z] PID: 11176 TID: 22336 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-11T19:37:12.450Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-11T19:37:12.450Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-11T19:37:12.450Z] PID: 11176 TID: 22336 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-11T19:37:12.451Z] PID: 11176 TID: 22336 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-11T19:37:12.451Z] PID: 11176 TID: 22336 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-11T19:37:12.451Z] PID: 11176 TID: 22336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-11T19:37:12.451Z] PID: 11176 TID: 22336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-11T19:37:12.451Z] PID: 11176 TID: 22336 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-11T19:37:12.452Z] PID: 11176 TID: 22736 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6362659,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786477032000"},"systemUptime":7610.0646392,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":7610.0732656,"timestamp":17864770324522205,"weight":1.0}] 30 [2026-08-11T19:37:12.452Z] PID: 11176 TID: 22716 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-11T19:37:12.452Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-11T19:37:12.452Z] PID: 11176 TID: 22716 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-11T19:37:12.453Z] PID: 11176 TID: 22716 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-11T19:37:12.453Z] PID: 11176 TID: 22716 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-11T19:37:12.453Z] PID: 11176 TID: 22716 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-11T19:37:12.457Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-11T19:37:12.457Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-11T19:37:12.581Z] PID: 11176 TID: 22716 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 39 [2026-08-11T19:33:45.000Z] PID: 11176 TID: 23524 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786476825] drift[-207583.930ms] 40 [2026-08-11T19:33:45.007Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-08-11T19:33:45.014Z] PID: 11176 TID: 23520 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64839] 42 [2026-08-11T19:33:45.015Z] PID: 11176 TID: 23520 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64840] 43 [2026-08-11T19:33:45.338Z] PID: 11176 TID: 23520 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-11 22:37:12 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-11T19:33:45.338Z] PID: 11176 TID: 23520 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-11 22:37:12 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-11T19:33:45.880Z] PID: 11176 TID: 23524 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-11T19:33:46.003Z] PID: 11176 TID: 22716 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 47 [2026-08-11T19:33:46.019Z] PID: 11176 TID: 23512 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64855] 48 [2026-08-11T19:33:46.055Z] PID: 11176 TID: 23512 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64855] 49 [2026-08-11T19:33:46.057Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 50 [2026-08-11T19:33:46.134Z] PID: 11176 TID: 22720 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-08-11T19:33:46.134Z] PID: 11176 TID: 22720 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-08-11T19:33:46.134Z] PID: 11176 TID: 22336 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 22716 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 22716 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 22716 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 22728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9030673,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":7611.3314407,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":7611.3400671,"timestamp":17864768261350918,"weight":1.0}] 57 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 58 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 22716 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 59 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-11T19:33:46.135Z] PID: 11176 TID: 22732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9033663,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":7611.3317397,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":7611.3403661,"timestamp":17864768261353908,"weight":1.0}] 70 [2026-08-11T19:33:46.136Z] PID: 11176 TID: 23524 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64865] 71 [2026-08-11T19:33:46.149Z] PID: 11176 TID: 23524 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64865], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24452 | 72 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-11T19:33:46.153Z] PID: 11176 TID: 22740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9217758,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":7611.3501491,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":7611.3587756,"timestamp":17864768261537998,"weight":1.0}] 79 [2026-08-11T19:33:46.155Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-11T19:33:46.175Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-11T19:33:46.175Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-11T19:33:46.175Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-11T19:33:46.175Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-11T19:33:46.187Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-11T19:33:46.205Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-11T19:33:46.235Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-11T19:33:46.236Z] PID: 11176 TID: 23524 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-11T19:33:46.236Z] PID: 11176 TID: 23524 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-11T19:33:46.236Z] PID: 11176 TID: 23524 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-11T19:33:46.236Z] PID: 11176 TID: 23524 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-11T19:33:46.236Z] PID: 11176 TID: 23524 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 108 [2026-08-11T19:33:46.236Z] PID: 11176 TID: 23524 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-11T19:33:46.252Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-11T19:33:46.252Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-11T19:33:46.252Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-11T19:33:46.381Z] PID: 11176 TID: 23700 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-11T19:33:46.381Z] PID: 11176 TID: 23700 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-11T19:33:47.044Z] PID: 11176 TID: 22740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8121614,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8075051,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":7612.2405348,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":7612.2491612,"timestamp":17864768270441859,"weight":1.0}] 115 [2026-08-11T19:33:47.044Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-08-11T19:33:47.044Z] PID: 11176 TID: 22740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8122006,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8076905,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":7612.2405739,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":7612.2492003,"timestamp":17864768270442251,"weight":1.0}] 117 [2026-08-11T19:33:47.059Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-11T19:33:47.059Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-11T19:33:47.059Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-11T19:33:47.059Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-11T19:33:47.059Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-11T19:33:47.229Z] PID: 11176 TID: 23388 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-11T19:33:51.819Z] PID: 11176 TID: 23524 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 23524 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 22336 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 22336 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-11T19:33:51.820Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-11T19:33:51.821Z] PID: 11176 TID: 22336 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-11T19:33:51.821Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-11T19:33:51.821Z] PID: 11176 TID: 22728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.5891079,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":7617.0174813,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":7617.0261077,"timestamp":17864768318211319,"weight":1.0}] 136 [2026-08-11T19:33:51.821Z] PID: 11176 TID: 22728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.5891193,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":7617.0174926,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":7617.026119,"timestamp":17864768318211438,"weight":1.0}] 137 [2026-08-11T19:33:51.845Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-11T19:33:51.845Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-11T19:33:51.845Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-11T19:33:51.845Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-11T19:33:51.845Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-11T19:33:51.845Z] PID: 11176 TID: 23524 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-11T19:33:51.941Z] PID: 11176 TID: 22336 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-11T19:33:51.941Z] PID: 11176 TID: 22336 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-11T19:33:51.942Z] PID: 11176 TID: 22336 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-11T19:33:51.942Z] PID: 11176 TID: 22336 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-11T19:33:51.942Z] PID: 11176 TID: 22336 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-11T19:33:51.942Z] PID: 11176 TID: 22336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-11T19:33:51.942Z] PID: 11176 TID: 22336 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-11T19:33:52.007Z] PID: 11176 TID: 22336 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-11T19:33:52.007Z] PID: 11176 TID: 22336 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-11T19:33:52.007Z] PID: 11176 TID: 22336 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-12T08:57:27.559Z] PID: 21300 TID: 21304 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-12T08:57:27.559Z] PID: 21300 TID: 21304 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-12T08:57:27.572Z] PID: 21300 TID: 21304 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21300] 4 [2026-08-12T08:57:27.572Z] PID: 21300 TID: 21304 INFO (eax::apps::utils::logAppInfo) Version: 13.764.6-6279-22169dfa1 5 [2026-08-12T08:57:27.572Z] PID: 21300 TID: 21304 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-12T08:57:27.572Z] PID: 21300 TID: 21304 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.764.6.6279-1786366494\EA Desktop\EADesktop.exe] 7 [2026-08-12T08:57:27.703Z] PID: 21300 TID: 21304 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-12T08:57:27.703Z] PID: 21300 TID: 21304 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-12T08:57:27.880Z] PID: 21300 TID: 21304 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-12T08:57:28.094Z] PID: 21300 TID: 21304 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-12T08:57:28.094Z] PID: 21300 TID: 21304 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-12T08:57:28.094Z] PID: 21300 TID: 21304 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-12T08:57:28.094Z] PID: 21300 TID: 21304 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-12T08:57:28.109Z] PID: 21300 TID: 21304 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-12T08:57:28.113Z] PID: 21300 TID: 21304 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-12T08:57:28.115Z] PID: 21300 TID: 21304 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-12T08:57:28.115Z] PID: 21300 TID: 20712 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6335255,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":26851.7346529,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":26851.7265252,"timestamp":17865250481150854,"weight":1.0}] 18 [2026-08-12T08:57:28.115Z] PID: 21300 TID: 20712 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6335433,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":26851.7346707,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":26851.7265429,"timestamp":17865250481151034,"weight":1.0}] 19 [2026-08-12T08:57:28.115Z] PID: 21300 TID: 21304 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-12T08:57:28.124Z] PID: 21300 TID: 21304 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-12T08:57:28.138Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-12T08:57:28.139Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-12T08:57:28.139Z] PID: 21300 TID: 21304 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-12T08:57:28.139Z] PID: 21300 TID: 21304 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-12T08:57:28.139Z] PID: 21300 TID: 21304 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-12T08:57:28.139Z] PID: 21300 TID: 21304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-12T08:57:28.139Z] PID: 21300 TID: 21304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-12T08:57:28.140Z] PID: 21300 TID: 21304 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 20628 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6593827,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"send_cn-hkd_http_header_to_sal_from_spa","gateValue":"true","time":"1786525048000"},"systemUptime":26851.7605101,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":26851.7523824,"timestamp":17865250481409428,"weight":1.0}] 30 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 20656 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 20656 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 20656 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 20656 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-12T08:57:28.141Z] PID: 21300 TID: 20656 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-12T08:57:28.146Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-12T08:57:28.147Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-12T08:54:00.000Z] PID: 21300 TID: 22020 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786524840] drift[-208278.269ms] 39 [2026-08-12T08:54:00.009Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-12T08:54:00.017Z] PID: 21300 TID: 20656 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-08-12T08:54:00.017Z] PID: 21300 TID: 22008 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56305] 42 [2026-08-12T08:54:00.019Z] PID: 21300 TID: 22008 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56306] 43 [2026-08-12T08:54:00.342Z] PID: 21300 TID: 22008 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-12 11:57:28 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-12T08:54:00.342Z] PID: 21300 TID: 22008 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-12 11:57:28 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-12T08:54:00.859Z] PID: 21300 TID: 22020 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-12T08:54:01.077Z] PID: 21300 TID: 22004 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:56327] 47 [2026-08-12T08:54:01.114Z] PID: 21300 TID: 22004 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:56327] 48 [2026-08-12T08:54:01.117Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 20656 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 20656 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 20656 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 21072 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9397525,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":26853.0408799,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":26853.0327522,"timestamp":17865248411430435,"weight":1.0}] 53 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 20656 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 54 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 55 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 56 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 57 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 58 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 59 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 60 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 61 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 62 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 21304 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 63 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 64 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-08-12T08:54:01.143Z] PID: 21300 TID: 20712 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9399899,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":26853.0411173,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":26853.0329895,"timestamp":17865248411432811,"weight":1.0}] 66 [2026-08-12T08:54:01.144Z] PID: 21300 TID: 22020 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56343] 67 [2026-08-12T08:54:01.157Z] PID: 21300 TID: 22020 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56343], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22812 | 68 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 69 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 70 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 71 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 72 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 73 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 74 [2026-08-12T08:54:01.162Z] PID: 21300 TID: 21088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.959587,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":26853.0607143,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":26853.0525866,"timestamp":17865248411628777,"weight":1.0}] 75 [2026-08-12T08:54:01.163Z] PID: 21300 TID: 20824 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 76 [2026-08-12T08:54:01.163Z] PID: 21300 TID: 20824 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 77 [2026-08-12T08:54:01.164Z] PID: 21300 TID: 22020 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 78 [2026-08-12T08:54:01.164Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-12T08:54:01.184Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-12T08:54:01.184Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-12T08:54:01.184Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-12T08:54:01.184Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-12T08:54:01.204Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-12T08:54:01.231Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-12T08:54:01.232Z] PID: 21300 TID: 22020 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-12T08:54:01.232Z] PID: 21300 TID: 22020 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-12T08:54:01.232Z] PID: 21300 TID: 22020 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-12T08:54:01.232Z] PID: 21300 TID: 22020 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-12T08:54:01.232Z] PID: 21300 TID: 22020 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-12T08:54:01.233Z] PID: 21300 TID: 22020 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-12T08:54:01.248Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-12T08:54:01.248Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-12T08:54:01.248Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-12T08:54:01.410Z] PID: 21300 TID: 22232 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-12T08:54:01.410Z] PID: 21300 TID: 22232 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-12T08:54:02.037Z] PID: 21300 TID: 21088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8343128,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8043967,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":26853.9354402,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":26853.9273125,"timestamp":17865248420376038,"weight":1.0}] 114 [2026-08-12T08:54:02.037Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-12T08:54:02.037Z] PID: 21300 TID: 21088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8343652,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8048967,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":26853.9354926,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":26853.9273648,"timestamp":17865248420376563,"weight":1.0}] 116 [2026-08-12T08:54:02.052Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-12T08:54:02.052Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-12T08:54:02.052Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-12T08:54:02.052Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-12T08:54:02.052Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-12T08:54:02.256Z] PID: 21300 TID: 22164 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 22020 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 22020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 21304 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 21304 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-12T08:54:07.108Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-12T08:54:07.109Z] PID: 21300 TID: 21304 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-12T08:54:07.109Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-12T08:54:07.109Z] PID: 21300 TID: 21072 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.9064172,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":26859.0075447,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":26858.9994169,"timestamp":17865248471097081,"weight":1.0}] 135 [2026-08-12T08:54:07.109Z] PID: 21300 TID: 21072 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.9064257,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":26859.0075532,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":26858.9994254,"timestamp":17865248471097169,"weight":1.0}] 136 [2026-08-12T08:54:07.134Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-12T08:54:07.134Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-12T08:54:07.134Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-12T08:54:07.134Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-12T08:54:07.134Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-12T08:54:07.134Z] PID: 21300 TID: 22020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-12T08:54:07.243Z] PID: 21300 TID: 21304 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-12T08:54:07.243Z] PID: 21300 TID: 21304 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-12T08:54:07.244Z] PID: 21300 TID: 21304 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-12T08:54:07.244Z] PID: 21300 TID: 21304 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-12T08:54:07.244Z] PID: 21300 TID: 21304 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-12T08:54:07.244Z] PID: 21300 TID: 21304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-12T08:54:07.244Z] PID: 21300 TID: 21304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-12T08:54:07.960Z] PID: 21300 TID: 21304 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-12T08:54:07.961Z] PID: 21300 TID: 21304 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-12T08:54:07.961Z] PID: 21300 TID: 21304 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-13T08:07:41.857Z] PID: 25304 TID: 25308 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-13T08:07:41.857Z] PID: 25304 TID: 25308 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-13T08:07:41.873Z] PID: 25304 TID: 25308 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25304] 4 [2026-08-13T08:07:41.873Z] PID: 25304 TID: 25308 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-13T08:07:41.873Z] PID: 25304 TID: 25308 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-13T08:07:41.873Z] PID: 25304 TID: 25308 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-13T08:07:42.018Z] PID: 25304 TID: 25308 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-13T08:07:42.018Z] PID: 25304 TID: 25308 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-13T08:07:42.188Z] PID: 25304 TID: 25308 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-13T08:07:42.417Z] PID: 25304 TID: 25308 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-13T08:07:42.417Z] PID: 25304 TID: 25308 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-13T08:07:42.417Z] PID: 25304 TID: 25308 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-13T08:07:42.417Z] PID: 25304 TID: 25308 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-13T08:07:42.430Z] PID: 25304 TID: 25308 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-13T08:07:42.434Z] PID: 25304 TID: 25308 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-13T08:07:42.435Z] PID: 25304 TID: 25308 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-13T08:07:42.435Z] PID: 25304 TID: 25308 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-13T08:07:42.435Z] PID: 25304 TID: 24876 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6424848,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":17206.0587482,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":17206.0484847,"timestamp":17866084624351457,"weight":1.0}] 19 [2026-08-13T08:07:42.435Z] PID: 25304 TID: 24876 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6425011,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":17206.0587647,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":17206.048501,"timestamp":17866084624351624,"weight":1.0}] 20 [2026-08-13T08:07:42.436Z] PID: 25304 TID: 25308 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-13T08:07:42.442Z] PID: 25304 TID: 25308 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-13T08:07:42.443Z] PID: 25304 TID: 25308 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-13T08:07:42.444Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 30 [2026-08-13T08:07:42.444Z] PID: 25304 TID: 23528 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-13T08:07:42.444Z] PID: 25304 TID: 23528 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-13T08:07:42.444Z] PID: 25304 TID: 23528 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-13T08:07:42.444Z] PID: 25304 TID: 23528 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-13T08:07:42.444Z] PID: 25304 TID: 23528 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-13T08:07:42.445Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-13T08:07:42.446Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-13T08:07:42.448Z] PID: 25304 TID: 26076 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [63769] 38 [2026-08-13T08:07:42.449Z] PID: 25304 TID: 26076 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [63770] 39 [2026-08-13T08:07:42.588Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-13T08:07:42.614Z] PID: 25304 TID: 23528 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-08-13T08:04:15.000Z] PID: 25304 TID: 26080 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786608255] drift[-207633.928ms] 42 [2026-08-13T08:04:15.265Z] PID: 25304 TID: 26076 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-13 11:07:42 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-13T08:04:15.265Z] PID: 25304 TID: 26076 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-13 11:07:42 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-13T08:04:15.810Z] PID: 25304 TID: 26080 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-13T08:04:15.810Z] PID: 25304 TID: 25604 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.6513406,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":17207.0676041,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":17207.0573405,"timestamp":17866082558100740,"weight":9.999998092651367}] 46 [2026-08-13T08:04:16.028Z] PID: 25304 TID: 26072 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:63782] 47 [2026-08-13T08:04:16.068Z] PID: 25304 TID: 26072 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:63782] 48 [2026-08-13T08:04:16.068Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-13T08:04:16.082Z] PID: 25304 TID: 26080 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 50 [2026-08-13T08:04:16.082Z] PID: 25304 TID: 26080 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 51 [2026-08-13T08:04:16.082Z] PID: 25304 TID: 25308 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 52 [2026-08-13T08:04:16.082Z] PID: 25304 TID: 25228 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-08-13T08:04:16.082Z] PID: 25304 TID: 25228 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 54 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 23528 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 23528 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 23528 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 23528 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 2936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9246239,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":17207.3408874,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":17207.3306238,"timestamp":17866082560833574,"weight":1.0}] 59 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-13T08:04:16.083Z] PID: 25304 TID: 2936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9247185,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":17207.3409821,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":17207.3307184,"timestamp":17866082560834521,"weight":1.0}] 70 [2026-08-13T08:04:16.084Z] PID: 25304 TID: 26080 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [63794] 71 [2026-08-13T08:04:16.181Z] PID: 25304 TID: 26080 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=63794], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24620 | 72 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 25288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0292359,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":17207.4454992,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":17207.4352357,"timestamp":17866082561879691,"weight":1.0}] 77 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 78 [2026-08-13T08:04:16.188Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-08-13T08:04:16.189Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-13T08:04:16.207Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-13T08:04:16.207Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-13T08:04:16.207Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-13T08:04:16.207Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-13T08:04:16.237Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-13T08:04:16.237Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-13T08:04:16.237Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-13T08:04:16.238Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-13T08:04:16.268Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-13T08:04:16.268Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-13T08:04:16.268Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-13T08:04:16.268Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 108 [2026-08-13T08:04:16.299Z] PID: 25304 TID: 26080 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-13T08:04:16.329Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-13T08:04:16.329Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-13T08:04:16.330Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-13T08:04:16.838Z] PID: 25304 TID: 26176 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-13T08:04:16.838Z] PID: 25304 TID: 26176 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-13T08:04:17.045Z] PID: 25304 TID: 25288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.886539,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7455547,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":17208.3028025,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":17208.2925388,"timestamp":17866082570452725,"weight":1.0}] 115 [2026-08-13T08:04:17.045Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-08-13T08:04:17.045Z] PID: 25304 TID: 25288 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8866047,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7456778,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":17208.3028682,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":17208.2926045,"timestamp":17866082570453382,"weight":1.0}] 117 [2026-08-13T08:04:17.075Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-13T08:04:17.075Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-13T08:04:17.075Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-13T08:04:17.075Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-13T08:04:17.075Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-13T08:04:17.259Z] PID: 25304 TID: 26116 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-13T08:04:21.493Z] PID: 25304 TID: 26080 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-13T08:04:21.493Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-13T08:04:21.493Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-08-13T08:04:21.493Z] PID: 25304 TID: 26080 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-08-13T08:04:21.493Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25308 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25308 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25308 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25104 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.3359588,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":17212.7522223,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":17212.7419586,"timestamp":17866082614946922,"weight":1.0}] 136 [2026-08-13T08:04:21.494Z] PID: 25304 TID: 25104 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.3359684,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":17212.7522319,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":17212.7419682,"timestamp":17866082614947019,"weight":1.0}] 137 [2026-08-13T08:04:21.521Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-13T08:04:21.521Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-13T08:04:21.521Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-13T08:04:21.521Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-13T08:04:21.521Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-13T08:04:21.521Z] PID: 25304 TID: 26080 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-13T08:04:21.613Z] PID: 25304 TID: 25308 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-13T08:04:21.613Z] PID: 25304 TID: 25308 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-13T08:04:21.614Z] PID: 25304 TID: 25308 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-13T08:04:21.614Z] PID: 25304 TID: 25308 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-13T08:04:21.614Z] PID: 25304 TID: 25308 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-13T08:04:21.614Z] PID: 25304 TID: 25308 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-13T08:04:21.614Z] PID: 25304 TID: 25308 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-13T08:04:21.830Z] PID: 25304 TID: 25308 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-13T08:04:21.830Z] PID: 25304 TID: 25308 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-13T08:04:21.830Z] PID: 25304 TID: 25308 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-14T09:06:20.958Z] PID: 24372 TID: 24008 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-14T09:06:20.958Z] PID: 24372 TID: 24008 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-14T09:06:20.970Z] PID: 24372 TID: 24008 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[24372] 4 [2026-08-14T09:06:20.970Z] PID: 24372 TID: 24008 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-14T09:06:20.970Z] PID: 24372 TID: 24008 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-14T09:06:20.971Z] PID: 24372 TID: 24008 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-14T09:06:21.081Z] PID: 24372 TID: 24008 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-14T09:06:21.081Z] PID: 24372 TID: 24008 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-14T09:06:21.099Z] PID: 24372 TID: 24008 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-14T09:06:21.100Z] PID: 24372 TID: 24008 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-14T09:06:21.100Z] PID: 24372 TID: 24008 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-14T09:06:21.100Z] PID: 24372 TID: 24008 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-14T09:06:21.339Z] PID: 24372 TID: 24008 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-14T09:06:21.447Z] PID: 24372 TID: 24008 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-14T09:06:21.448Z] PID: 24372 TID: 24008 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-14T09:06:21.448Z] PID: 24372 TID: 24008 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-14T09:06:21.448Z] PID: 24372 TID: 24008 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-14T09:06:21.464Z] PID: 24372 TID: 24008 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-14T09:06:21.465Z] PID: 24372 TID: 24008 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-14T09:06:21.466Z] PID: 24372 TID: 24008 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-14T09:06:21.466Z] PID: 24372 TID: 24008 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-14T09:06:21.466Z] PID: 24372 TID: 24780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5822337,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":20610.0839494,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":20610.0822333,"timestamp":17866983814666045,"weight":1.0}] 23 [2026-08-14T09:06:21.466Z] PID: 24372 TID: 24780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5822513,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":20610.0839672,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":20610.082251,"timestamp":17866983814666226,"weight":1.0}] 24 [2026-08-14T09:06:21.475Z] PID: 24372 TID: 24008 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-14T09:06:21.490Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-14T09:06:21.490Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-14T09:06:21.490Z] PID: 24372 TID: 24008 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-14T09:06:21.491Z] PID: 24372 TID: 24008 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-14T09:06:21.491Z] PID: 24372 TID: 24008 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-14T09:06:21.491Z] PID: 24372 TID: 24008 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-14T09:06:21.491Z] PID: 24372 TID: 24008 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-14T09:06:21.491Z] PID: 24372 TID: 24008 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-14T09:06:21.492Z] PID: 24372 TID: 24752 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-14T09:06:21.492Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-08-14T09:06:21.492Z] PID: 24372 TID: 24752 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-08-14T09:06:21.492Z] PID: 24372 TID: 24752 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-08-14T09:06:21.492Z] PID: 24372 TID: 24752 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-08-14T09:06:21.493Z] PID: 24372 TID: 24752 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-08-14T09:06:21.496Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-08-14T09:06:21.500Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-08-14T09:02:54.000Z] PID: 24372 TID: 24896 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786698174] drift[-207630.685ms] 42 [2026-08-14T09:02:54.013Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-08-14T09:02:54.020Z] PID: 24372 TID: 24892 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [63742] 44 [2026-08-14T09:02:54.021Z] PID: 24372 TID: 24892 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [63743] 45 [2026-08-14T09:02:54.219Z] PID: 24372 TID: 24752 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-14T09:02:54.372Z] PID: 24372 TID: 24892 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-14 12:06:21 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-08-14T09:02:54.372Z] PID: 24372 TID: 24892 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-14 12:06:21 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-08-14T09:02:54.855Z] PID: 24372 TID: 24896 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-08-14T09:02:55.264Z] PID: 24372 TID: 24888 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:63754] 50 [2026-08-14T09:02:55.301Z] PID: 24372 TID: 24888 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:63754] 51 [2026-08-14T09:02:55.302Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-08-14T09:02:55.309Z] PID: 24372 TID: 24760 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-08-14T09:02:55.309Z] PID: 24372 TID: 24760 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 54 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 55 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24752 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 57 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24752 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 58 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24008 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 59 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24752 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 60 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24772 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0568147,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":20611.5585306,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":20611.5568144,"timestamp":17866981753105005,"weight":1.0}] 61 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24752 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-08-14T09:02:55.310Z] PID: 24372 TID: 24776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0571561,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":20611.558872,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":20611.5571558,"timestamp":17866981753108419,"weight":1.0}] 73 [2026-08-14T09:02:55.311Z] PID: 24372 TID: 24896 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [63767] 74 [2026-08-14T09:02:55.452Z] PID: 24372 TID: 24896 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=63767], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25780 | 75 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 80 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-08-14T09:02:55.457Z] PID: 24372 TID: 24788 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.204046,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":20611.7057618,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":20611.7040459,"timestamp":17866981754577309,"weight":1.0}] 82 [2026-08-14T09:02:55.459Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-08-14T09:02:55.487Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-08-14T09:02:55.487Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-08-14T09:02:55.487Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-08-14T09:02:55.487Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-08-14T09:02:55.509Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-08-14T09:02:55.510Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-08-14T09:02:55.533Z] PID: 24372 TID: 24896 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-08-14T09:02:55.534Z] PID: 24372 TID: 24896 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-08-14T09:02:55.534Z] PID: 24372 TID: 24896 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-08-14T09:02:55.534Z] PID: 24372 TID: 24896 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 111 [2026-08-14T09:02:55.534Z] PID: 24372 TID: 24896 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-08-14T09:02:55.563Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-08-14T09:02:55.563Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-08-14T09:02:55.563Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-08-14T09:02:55.729Z] PID: 24372 TID: 25068 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-08-14T09:02:55.729Z] PID: 24372 TID: 25068 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-08-14T09:02:56.320Z] PID: 24372 TID: 24788 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0666942,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7860845,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":20612.56841,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":20612.5666938,"timestamp":17866981763203799,"weight":1.0}] 118 [2026-08-14T09:02:56.320Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-08-14T09:02:56.320Z] PID: 24372 TID: 24788 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0667421,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7861767,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":20612.568458,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":20612.5667418,"timestamp":17866981763204279,"weight":1.0}] 120 [2026-08-14T09:02:56.351Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-08-14T09:02:56.351Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-08-14T09:02:56.351Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-08-14T09:02:56.351Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-08-14T09:02:56.351Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-08-14T09:02:56.367Z] PID: 24372 TID: 25044 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-08-14T09:03:03.171Z] PID: 24372 TID: 24896 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24896 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24008 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24008 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-08-14T09:03:03.172Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-08-14T09:03:03.173Z] PID: 24372 TID: 24008 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-08-14T09:03:03.173Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-08-14T09:03:03.173Z] PID: 24372 TID: 24776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.9196963,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":20619.4214121,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":20619.4196959,"timestamp":17866981831733816,"weight":1.0}] 139 [2026-08-14T09:03:03.173Z] PID: 24372 TID: 24776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.9197049,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":20619.4214207,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":20619.4197045,"timestamp":17866981831733907,"weight":1.0}] 140 [2026-08-14T09:03:03.192Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-08-14T09:03:03.192Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-08-14T09:03:03.192Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-08-14T09:03:03.192Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-08-14T09:03:03.192Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-08-14T09:03:03.192Z] PID: 24372 TID: 24896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-08-14T09:03:03.301Z] PID: 24372 TID: 24008 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-08-14T09:03:03.302Z] PID: 24372 TID: 24008 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-08-14T09:03:03.303Z] PID: 24372 TID: 24008 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-08-14T09:03:03.303Z] PID: 24372 TID: 24008 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-08-14T09:03:03.303Z] PID: 24372 TID: 24008 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-08-14T09:03:03.303Z] PID: 24372 TID: 24008 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-08-14T09:03:03.303Z] PID: 24372 TID: 24008 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-08-14T09:03:03.912Z] PID: 24372 TID: 24008 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-08-14T09:03:03.912Z] PID: 24372 TID: 24008 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-08-14T09:03:03.912Z] PID: 24372 TID: 24008 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-16T07:27:02.025Z] PID: 38736 TID: 19280 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-16T07:27:02.026Z] PID: 38736 TID: 19280 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-16T07:27:02.041Z] PID: 38736 TID: 19280 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[38736] 4 [2026-08-16T07:27:02.041Z] PID: 38736 TID: 19280 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-16T07:27:02.041Z] PID: 38736 TID: 19280 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-16T07:27:02.042Z] PID: 38736 TID: 19280 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-16T07:27:02.179Z] PID: 38736 TID: 19280 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-16T07:27:02.179Z] PID: 38736 TID: 19280 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-16T07:27:02.315Z] PID: 38736 TID: 19280 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-16T07:27:02.579Z] PID: 38736 TID: 19280 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-16T07:27:02.579Z] PID: 38736 TID: 19280 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-16T07:27:02.579Z] PID: 38736 TID: 19280 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-16T07:27:02.579Z] PID: 38736 TID: 19280 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-16T07:27:02.594Z] PID: 38736 TID: 19280 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-16T07:27:02.599Z] PID: 38736 TID: 19280 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-16T07:27:02.600Z] PID: 38736 TID: 19280 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-16T07:27:02.600Z] PID: 38736 TID: 19280 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-16T07:27:02.601Z] PID: 38736 TID: 10332 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6684538,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":100726.221908,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":100726.2144536,"timestamp":17868652226005009,"weight":1.0}] 19 [2026-08-16T07:27:02.601Z] PID: 38736 TID: 10332 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6684706,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":100726.2219249,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":100726.2144703,"timestamp":17868652226005179,"weight":1.0}] 20 [2026-08-16T07:27:02.613Z] PID: 38736 TID: 19280 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-16T07:27:02.631Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-16T07:27:02.632Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-16T07:27:02.633Z] PID: 38736 TID: 19280 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-16T07:27:02.633Z] PID: 38736 TID: 19280 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-16T07:27:02.633Z] PID: 38736 TID: 19280 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-16T07:27:02.633Z] PID: 38736 TID: 19280 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-16T07:27:02.633Z] PID: 38736 TID: 19280 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-16T07:27:02.635Z] PID: 38736 TID: 19280 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-16T07:27:02.636Z] PID: 38736 TID: 12988 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-16T07:27:02.636Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-16T07:27:02.637Z] PID: 38736 TID: 12988 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-16T07:27:02.637Z] PID: 38736 TID: 12988 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-16T07:27:02.637Z] PID: 38736 TID: 12988 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-16T07:27:02.637Z] PID: 38736 TID: 12988 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-16T07:27:02.642Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-16T07:27:02.643Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-16T07:23:36.000Z] PID: 38736 TID: 1796 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786865016] drift[-206764.404ms] 38 [2026-08-16T07:23:36.021Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-08-16T07:23:36.022Z] PID: 38736 TID: 12988 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 40 [2026-08-16T07:23:36.029Z] PID: 38736 TID: 12740 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52820] 41 [2026-08-16T07:23:36.030Z] PID: 38736 TID: 12740 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52821] 42 [2026-08-16T07:23:36.358Z] PID: 38736 TID: 12740 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-16 10:27:02 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-16T07:23:36.358Z] PID: 38736 TID: 12740 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-16 10:27:02 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-16T07:23:36.876Z] PID: 38736 TID: 1796 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-16T07:23:37.079Z] PID: 38736 TID: 17728 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52831] 46 [2026-08-16T07:23:37.119Z] PID: 38736 TID: 17728 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52831] 47 [2026-08-16T07:23:37.120Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-16T07:23:37.144Z] PID: 38736 TID: 1796 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-08-16T07:23:37.145Z] PID: 38736 TID: 35296 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 12988 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 51 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 12988 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 52 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 35296 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 53 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 19280 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 54 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 1796 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 12988 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 39628 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9790573,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":100727.5325115,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":100727.525057,"timestamp":17868650171466999,"weight":1.0}] 57 [2026-08-16T07:23:37.146Z] PID: 38736 TID: 12988 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 10332 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.979665,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":100727.5331193,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":100727.5256647,"timestamp":17868650171473075,"weight":1.0}] 67 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-16T07:23:37.147Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-16T07:23:37.148Z] PID: 38736 TID: 1796 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52838] 70 [2026-08-16T07:23:37.162Z] PID: 38736 TID: 1796 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52838], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 14208 | 71 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 35376 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9997093,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":100727.5531635,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":100727.545709,"timestamp":17868650171673516,"weight":1.0}] 72 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-16T07:23:37.167Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-16T07:23:37.168Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-16T07:23:37.185Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-16T07:23:37.185Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-16T07:23:37.185Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-16T07:23:37.185Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-16T07:23:37.207Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-16T07:23:37.232Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-16T07:23:37.233Z] PID: 38736 TID: 1796 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-16T07:23:37.233Z] PID: 38736 TID: 1796 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-16T07:23:37.234Z] PID: 38736 TID: 1796 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-16T07:23:37.234Z] PID: 38736 TID: 1796 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-16T07:23:37.234Z] PID: 38736 TID: 1796 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-16T07:23:37.235Z] PID: 38736 TID: 1796 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-16T07:23:37.263Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-16T07:23:37.263Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-16T07:23:37.263Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-16T07:23:37.455Z] PID: 38736 TID: 37540 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-16T07:23:37.455Z] PID: 38736 TID: 37540 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-16T07:23:38.003Z] PID: 38736 TID: 25568 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8357315,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7679022,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":100728.3891858,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":100728.3817313,"timestamp":17868650180033742,"weight":1.0}] 114 [2026-08-16T07:23:38.003Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-16T07:23:38.003Z] PID: 38736 TID: 25568 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8357748,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7685001,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":100728.389229,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":100728.3817744,"timestamp":17868650180034175,"weight":1.0}] 116 [2026-08-16T07:23:38.033Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-16T07:23:38.033Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-16T07:23:38.033Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-16T07:23:38.033Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-16T07:23:38.033Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-16T07:23:38.097Z] PID: 38736 TID: 16592 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-16T07:23:43.145Z] PID: 38736 TID: 1796 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-16T07:23:43.145Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-16T07:23:43.145Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-16T07:23:43.145Z] PID: 38736 TID: 1796 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-16T07:23:43.145Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-16T07:23:43.145Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-16T07:23:43.146Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-16T07:23:43.146Z] PID: 38736 TID: 19280 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-16T07:23:43.147Z] PID: 38736 TID: 19280 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-16T07:23:43.147Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-16T07:23:43.148Z] PID: 38736 TID: 19280 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-16T07:23:43.148Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-16T07:23:43.148Z] PID: 38736 TID: 34972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.9809607,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":100733.5344149,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":100733.5269604,"timestamp":17868650231486033,"weight":1.0}] 135 [2026-08-16T07:23:43.148Z] PID: 38736 TID: 34972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.9809713,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":100733.5344255,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":100733.5269709,"timestamp":17868650231486139,"weight":1.0}] 136 [2026-08-16T07:23:43.174Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-16T07:23:43.174Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-16T07:23:43.174Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-16T07:23:43.174Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-16T07:23:43.174Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-16T07:23:43.174Z] PID: 38736 TID: 1796 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-16T07:23:43.253Z] PID: 38736 TID: 19280 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-16T07:23:43.254Z] PID: 38736 TID: 19280 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-16T07:23:43.268Z] PID: 38736 TID: 19280 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-16T07:23:43.269Z] PID: 38736 TID: 19280 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-16T07:23:43.270Z] PID: 38736 TID: 19280 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-16T07:23:43.270Z] PID: 38736 TID: 19280 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-16T07:23:43.270Z] PID: 38736 TID: 19280 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-16T07:23:43.689Z] PID: 38736 TID: 19280 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-16T07:23:43.690Z] PID: 38736 TID: 19280 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-16T07:23:43.690Z] PID: 38736 TID: 19280 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-16T13:46:54.724Z] PID: 25172 TID: 25176 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-16T13:46:54.724Z] PID: 25172 TID: 25176 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-16T13:46:54.742Z] PID: 25172 TID: 25176 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25172] 4 [2026-08-16T13:46:54.742Z] PID: 25172 TID: 25176 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-16T13:46:54.743Z] PID: 25172 TID: 25176 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-16T13:46:54.743Z] PID: 25172 TID: 25176 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-16T13:46:54.880Z] PID: 25172 TID: 25176 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-16T13:46:54.881Z] PID: 25172 TID: 25176 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-16T13:46:55.107Z] PID: 25172 TID: 25176 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-16T13:46:55.245Z] PID: 25172 TID: 25176 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-16T13:46:55.246Z] PID: 25172 TID: 25176 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-16T13:46:55.246Z] PID: 25172 TID: 25176 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-16T13:46:55.246Z] PID: 25172 TID: 25176 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-16T13:46:55.264Z] PID: 25172 TID: 25176 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-16T13:46:55.265Z] PID: 25172 TID: 25176 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-16T13:46:55.266Z] PID: 25172 TID: 25176 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-16T13:46:55.266Z] PID: 25172 TID: 25176 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-16T13:46:55.266Z] PID: 25172 TID: 25272 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6140863,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":13978.8766814,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":13978.879086,"timestamp":17868880152665459,"weight":1.0}] 19 [2026-08-16T13:46:55.266Z] PID: 25172 TID: 25272 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6141049,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":13978.8767001,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":13978.8791046,"timestamp":17868880152665648,"weight":1.0}] 20 [2026-08-16T13:46:55.275Z] PID: 25172 TID: 25176 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-16T13:46:55.291Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-16T13:46:55.292Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-16T13:46:55.292Z] PID: 25172 TID: 25176 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-16T13:46:55.292Z] PID: 25172 TID: 25176 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-16T13:46:55.292Z] PID: 25172 TID: 25176 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-16T13:46:55.292Z] PID: 25172 TID: 25176 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-16T13:46:55.292Z] PID: 25172 TID: 25176 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-16T13:46:55.293Z] PID: 25172 TID: 25176 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-16T13:46:55.294Z] PID: 25172 TID: 25252 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-16T13:46:55.294Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-16T13:46:55.294Z] PID: 25172 TID: 25252 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-16T13:46:55.294Z] PID: 25172 TID: 25252 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-16T13:46:55.294Z] PID: 25172 TID: 25252 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-16T13:46:55.294Z] PID: 25172 TID: 25252 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-16T13:46:55.299Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-16T13:46:55.299Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-16T13:46:55.352Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-08-16T13:46:55.362Z] PID: 25172 TID: 25436 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [55374] 39 [2026-08-16T13:46:55.363Z] PID: 25172 TID: 25436 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [55375] 40 [2026-08-16T13:46:55.442Z] PID: 25172 TID: 25252 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-08-16T13:43:28.000Z] PID: 25172 TID: 25440 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786887808] drift[-207458.543ms] 42 [2026-08-16T13:43:28.234Z] PID: 25172 TID: 25436 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-16 16:46:55 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-16T13:43:28.234Z] PID: 25172 TID: 25436 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-16 16:46:55 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-16T13:43:28.829Z] PID: 25172 TID: 25440 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-16T13:43:29.030Z] PID: 25172 TID: 25432 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:55382] 46 [2026-08-16T13:43:29.066Z] PID: 25172 TID: 25432 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:55382] 47 [2026-08-16T13:43:29.067Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-16T13:43:29.076Z] PID: 25172 TID: 25176 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 49 [2026-08-16T13:43:29.076Z] PID: 25172 TID: 25256 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-08-16T13:43:29.076Z] PID: 25172 TID: 25256 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 53 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25252 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25252 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25252 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25264 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.8834248,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":13980.14602,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":13980.1484245,"timestamp":17868878090773412,"weight":1.0}] 57 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25252 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25268 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.8839664,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":13980.1465616,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":13980.1489661,"timestamp":17868878090778829,"weight":1.0}] 68 [2026-08-16T13:43:29.077Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-16T13:43:29.079Z] PID: 25172 TID: 25440 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [55389] 70 [2026-08-16T13:43:29.093Z] PID: 25172 TID: 25440 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=55389], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 26380 | 71 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9039605,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":13980.1665555,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":13980.1689602,"timestamp":17868878090978766,"weight":1.0}] 77 [2026-08-16T13:43:29.097Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-16T13:43:29.099Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-16T13:43:29.119Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-16T13:43:29.119Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-16T13:43:29.119Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-16T13:43:29.119Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-16T13:43:29.143Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-16T13:43:29.166Z] PID: 25172 TID: 25440 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-16T13:43:29.167Z] PID: 25172 TID: 25440 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-16T13:43:29.167Z] PID: 25172 TID: 25440 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-16T13:43:29.167Z] PID: 25172 TID: 25440 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-16T13:43:29.167Z] PID: 25172 TID: 25440 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-16T13:43:29.167Z] PID: 25172 TID: 25440 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-16T13:43:29.183Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-16T13:43:29.183Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-16T13:43:29.183Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-16T13:43:29.342Z] PID: 25172 TID: 24216 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-16T13:43:29.343Z] PID: 25172 TID: 24216 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.715277,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7418507,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":13980.9778721,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":13980.9802767,"timestamp":17868878099091934,"weight":1.0}] 114 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.715321,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7419272,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":13980.9779161,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":13980.9803206,"timestamp":17868878099092375,"weight":1.0}] 116 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-16T13:43:29.909Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-16T13:43:29.985Z] PID: 25172 TID: 25564 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25440 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25440 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25176 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25176 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-16T13:43:36.344Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-16T13:43:36.345Z] PID: 25172 TID: 25176 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-16T13:43:36.345Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-16T13:43:36.345Z] PID: 25172 TID: 25268 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.15139,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":13987.4139851,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":13987.4163897,"timestamp":17868878163453062,"weight":1.0}] 135 [2026-08-16T13:43:36.345Z] PID: 25172 TID: 25268 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.1513989,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":13987.4139941,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":13987.4163986,"timestamp":17868878163453154,"weight":1.0}] 136 [2026-08-16T13:43:36.366Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-16T13:43:36.366Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-16T13:43:36.366Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-16T13:43:36.366Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-16T13:43:36.366Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-16T13:43:36.366Z] PID: 25172 TID: 25440 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-16T13:43:36.459Z] PID: 25172 TID: 25176 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-16T13:43:36.460Z] PID: 25172 TID: 25176 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-16T13:43:36.460Z] PID: 25172 TID: 25176 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-16T13:43:36.461Z] PID: 25172 TID: 25176 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-16T13:43:36.461Z] PID: 25172 TID: 25176 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-16T13:43:36.461Z] PID: 25172 TID: 25176 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-16T13:43:36.461Z] PID: 25172 TID: 25176 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-16T13:43:36.507Z] PID: 25172 TID: 25176 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-16T13:43:36.507Z] PID: 25172 TID: 25176 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-16T13:43:36.508Z] PID: 25172 TID: 25176 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-17T09:17:31.933Z] PID: 26436 TID: 10276 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-17T09:17:31.933Z] PID: 26436 TID: 10276 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-17T09:17:31.946Z] PID: 26436 TID: 10276 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[26436] 4 [2026-08-17T09:17:31.946Z] PID: 26436 TID: 10276 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-17T09:17:31.946Z] PID: 26436 TID: 10276 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-17T09:17:31.947Z] PID: 26436 TID: 10276 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-17T09:17:32.064Z] PID: 26436 TID: 10276 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-17T09:17:32.064Z] PID: 26436 TID: 10276 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-17T09:17:32.232Z] PID: 26436 TID: 10276 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-17T09:17:32.451Z] PID: 26436 TID: 10276 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-17T09:17:32.452Z] PID: 26436 TID: 10276 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-17T09:17:32.452Z] PID: 26436 TID: 10276 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-17T09:17:32.452Z] PID: 26436 TID: 10276 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-17T09:17:32.466Z] PID: 26436 TID: 10276 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-17T09:17:32.469Z] PID: 26436 TID: 10276 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-17T09:17:32.471Z] PID: 26436 TID: 10276 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-17T09:17:32.471Z] PID: 26436 TID: 26848 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6210686,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":27850.0808715,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":27850.0890684,"timestamp":17869582524712177,"weight":1.0}] 18 [2026-08-17T09:17:32.471Z] PID: 26436 TID: 10276 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-08-17T09:17:32.471Z] PID: 26436 TID: 26848 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6210849,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":27850.0808879,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":27850.0890847,"timestamp":17869582524712343,"weight":1.0}] 20 [2026-08-17T09:17:32.479Z] PID: 26436 TID: 10276 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-17T09:17:32.493Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-17T09:17:32.494Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-17T09:17:32.494Z] PID: 26436 TID: 10276 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-17T09:17:32.494Z] PID: 26436 TID: 10276 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-17T09:17:32.494Z] PID: 26436 TID: 10276 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-17T09:17:32.494Z] PID: 26436 TID: 10276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-17T09:17:32.494Z] PID: 26436 TID: 10276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-17T09:17:32.495Z] PID: 26436 TID: 10276 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-17T09:17:32.495Z] PID: 26436 TID: 26828 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-17T09:17:32.495Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-17T09:17:32.496Z] PID: 26436 TID: 26828 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-17T09:17:32.496Z] PID: 26436 TID: 26828 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-17T09:17:32.496Z] PID: 26436 TID: 26828 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-17T09:17:32.496Z] PID: 26436 TID: 26828 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-17T09:17:32.501Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-17T09:17:32.501Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-17T09:14:04.000Z] PID: 26436 TID: 27592 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1786958044] drift[-208619.466ms] 38 [2026-08-17T09:14:04.014Z] PID: 26436 TID: 26828 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-17T09:14:04.022Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-17T09:14:04.035Z] PID: 26436 TID: 27616 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [55850] 41 [2026-08-17T09:14:04.036Z] PID: 26436 TID: 27616 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [55851] 42 [2026-08-17T09:14:04.358Z] PID: 26436 TID: 27616 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-17 12:17:32 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-17T09:14:04.358Z] PID: 26436 TID: 27616 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-17 12:17:32 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-17T09:14:04.869Z] PID: 26436 TID: 27592 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-17T09:14:05.077Z] PID: 26436 TID: 27608 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:55859] 46 [2026-08-17T09:14:05.122Z] PID: 26436 TID: 27608 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:55859] 47 [2026-08-17T09:14:05.123Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 27592 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 26836 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 26836 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 10276 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 52 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 26828 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 26828 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-17T09:14:05.154Z] PID: 26436 TID: 27592 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 26828 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 26844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9243566,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":27851.3841595,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":27851.3923563,"timestamp":17869580451550401,"weight":1.0}] 57 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 26828 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-08-17T09:14:05.155Z] PID: 26436 TID: 26856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9246325,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":27851.3844354,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":27851.3926322,"timestamp":17869580451553160,"weight":1.0}] 69 [2026-08-17T09:14:05.156Z] PID: 26436 TID: 27592 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [55866] 70 [2026-08-17T09:14:05.177Z] PID: 26436 TID: 27592 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=55866], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 29496 | 71 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-08-17T09:14:05.182Z] PID: 26436 TID: 26860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.952222,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":27851.4120249,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":27851.4202219,"timestamp":17869580451829052,"weight":1.0}] 78 [2026-08-17T09:14:05.184Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-17T09:14:05.207Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-17T09:14:05.207Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-17T09:14:05.208Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-17T09:14:05.208Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-17T09:14:05.221Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-17T09:14:05.238Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-17T09:14:05.255Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-17T09:14:05.256Z] PID: 26436 TID: 27592 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-17T09:14:05.256Z] PID: 26436 TID: 27592 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-17T09:14:05.256Z] PID: 26436 TID: 27592 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-17T09:14:05.256Z] PID: 26436 TID: 27592 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-17T09:14:05.256Z] PID: 26436 TID: 27592 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-17T09:14:05.256Z] PID: 26436 TID: 27592 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-17T09:14:05.285Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-17T09:14:05.285Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-17T09:14:05.285Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-17T09:14:05.799Z] PID: 26436 TID: 27664 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-17T09:14:05.800Z] PID: 26436 TID: 27664 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-17T09:14:06.039Z] PID: 26436 TID: 26860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8087371,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7827148,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":27852.2685401,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":27852.2767369,"timestamp":17869580460394206,"weight":1.0}] 114 [2026-08-17T09:14:06.039Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-17T09:14:06.039Z] PID: 26436 TID: 26860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8087817,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7828123,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":27852.2685847,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":27852.2767815,"timestamp":17869580460394653,"weight":1.0}] 116 [2026-08-17T09:14:06.069Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-17T09:14:06.069Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-17T09:14:06.069Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-17T09:14:06.069Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-17T09:14:06.069Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-17T09:14:06.222Z] PID: 26436 TID: 26244 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 27592 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 27592 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 10276 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 10276 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-17T09:14:10.523Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-17T09:14:10.524Z] PID: 26436 TID: 10276 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-17T09:14:10.524Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-17T09:14:10.524Z] PID: 26436 TID: 26844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.2940916,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":27856.7538945,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":27856.7620913,"timestamp":17869580505247749,"weight":1.0}] 135 [2026-08-17T09:14:10.524Z] PID: 26436 TID: 26844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.2940999,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":27856.7539029,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":27856.7620997,"timestamp":17869580505247835,"weight":1.0}] 136 [2026-08-17T09:14:10.542Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-17T09:14:10.542Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-17T09:14:10.542Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-17T09:14:10.542Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-17T09:14:10.542Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-17T09:14:10.542Z] PID: 26436 TID: 27592 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-17T09:14:10.648Z] PID: 26436 TID: 10276 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-17T09:14:10.648Z] PID: 26436 TID: 10276 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-17T09:14:10.649Z] PID: 26436 TID: 10276 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-17T09:14:10.650Z] PID: 26436 TID: 10276 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-17T09:14:10.650Z] PID: 26436 TID: 10276 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-17T09:14:10.650Z] PID: 26436 TID: 10276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-17T09:14:10.650Z] PID: 26436 TID: 10276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-17T09:14:10.866Z] PID: 26436 TID: 10276 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-17T09:14:10.866Z] PID: 26436 TID: 10276 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-17T09:14:10.866Z] PID: 26436 TID: 10276 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-18T08:51:56.763Z] PID: 17792 TID: 1720 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-18T08:51:56.763Z] PID: 17792 TID: 1720 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-18T08:51:56.777Z] PID: 17792 TID: 1720 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[17792] 4 [2026-08-18T08:51:56.777Z] PID: 17792 TID: 1720 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-18T08:51:56.777Z] PID: 17792 TID: 1720 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-18T08:51:56.778Z] PID: 17792 TID: 1720 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-18T08:51:56.909Z] PID: 17792 TID: 1720 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-18T08:51:56.909Z] PID: 17792 TID: 1720 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-18T08:51:56.928Z] PID: 17792 TID: 1720 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-18T08:51:56.928Z] PID: 17792 TID: 1720 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-18T08:51:56.928Z] PID: 17792 TID: 1720 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-18T08:51:56.928Z] PID: 17792 TID: 1720 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-18T08:51:57.101Z] PID: 17792 TID: 1720 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-18T08:51:57.332Z] PID: 17792 TID: 1720 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-18T08:51:57.333Z] PID: 17792 TID: 1720 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-18T08:51:57.333Z] PID: 17792 TID: 1720 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-18T08:51:57.333Z] PID: 17792 TID: 1720 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-18T08:51:57.351Z] PID: 17792 TID: 1720 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-18T08:51:57.355Z] PID: 17792 TID: 1720 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-18T08:51:57.357Z] PID: 17792 TID: 1720 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-18T08:51:57.357Z] PID: 17792 TID: 1720 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-18T08:51:57.358Z] PID: 17792 TID: 4856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.71091,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":62114.9750551,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":62114.9759097,"timestamp":17870431173579194,"weight":1.0}] 23 [2026-08-18T08:51:57.358Z] PID: 17792 TID: 4856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7109291,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":62114.9750742,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":62114.9759287,"timestamp":17870431173579390,"weight":1.0}] 24 [2026-08-18T08:51:57.367Z] PID: 17792 TID: 1720 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-18T08:51:57.387Z] PID: 17792 TID: 1720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-18T08:51:57.388Z] PID: 17792 TID: 1720 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-18T08:51:57.389Z] PID: 17792 TID: 18028 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-18T08:51:57.389Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-08-18T08:51:57.389Z] PID: 17792 TID: 18028 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-08-18T08:51:57.389Z] PID: 17792 TID: 18028 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-08-18T08:51:57.389Z] PID: 17792 TID: 18028 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-08-18T08:51:57.389Z] PID: 17792 TID: 18028 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-08-18T08:51:57.396Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-08-18T08:51:57.396Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-08-18T08:48:30.000Z] PID: 17792 TID: 19636 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787042910] drift[-207546.713ms] 42 [2026-08-18T08:48:30.006Z] PID: 17792 TID: 18028 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 43 [2026-08-18T08:48:30.025Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-08-18T08:48:30.034Z] PID: 17792 TID: 1660 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64064] 45 [2026-08-18T08:48:30.035Z] PID: 17792 TID: 1660 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64065] 46 [2026-08-18T08:48:30.363Z] PID: 17792 TID: 1660 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-18 11:51:57 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-08-18T08:48:30.363Z] PID: 17792 TID: 1660 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-18 11:51:57 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-08-18T08:48:30.829Z] PID: 17792 TID: 19636 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-08-18T08:48:31.062Z] PID: 17792 TID: 18568 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64076] 50 [2026-08-18T08:48:31.097Z] PID: 17792 TID: 18568 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64076] 51 [2026-08-18T08:48:31.099Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-08-18T08:48:31.158Z] PID: 17792 TID: 18028 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-18T08:48:31.158Z] PID: 17792 TID: 18028 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-18T08:48:31.158Z] PID: 17792 TID: 18028 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-08-18T08:48:31.158Z] PID: 17792 TID: 22600 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0584605,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":62116.3226057,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":62116.3234602,"timestamp":17870429111587572,"weight":1.0}] 56 [2026-08-18T08:48:31.158Z] PID: 17792 TID: 25044 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 57 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 18028 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 4856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0587718,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":62116.322917,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":62116.3237715,"timestamp":17870429111590686,"weight":1.0}] 67 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-18T08:48:31.159Z] PID: 17792 TID: 25044 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 70 [2026-08-18T08:48:31.160Z] PID: 17792 TID: 19636 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64093] 71 [2026-08-18T08:48:31.172Z] PID: 17792 TID: 19636 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64093], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 20596 | 72 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-18T08:48:31.178Z] PID: 17792 TID: 14020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0784454,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":62116.3425906,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":62116.3434451,"timestamp":17870429111787421,"weight":1.0}] 79 [2026-08-18T08:48:31.179Z] PID: 17792 TID: 19636 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 80 [2026-08-18T08:48:31.179Z] PID: 17792 TID: 19636 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 81 [2026-08-18T08:48:31.179Z] PID: 17792 TID: 1720 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 82 [2026-08-18T08:48:31.180Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-08-18T08:48:31.199Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-08-18T08:48:31.199Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-08-18T08:48:31.199Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-08-18T08:48:31.199Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-08-18T08:48:31.229Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-08-18T08:48:31.247Z] PID: 17792 TID: 19636 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-08-18T08:48:31.248Z] PID: 17792 TID: 19636 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-08-18T08:48:31.248Z] PID: 17792 TID: 19636 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-08-18T08:48:31.248Z] PID: 17792 TID: 19636 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-08-18T08:48:31.248Z] PID: 17792 TID: 19636 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 111 [2026-08-18T08:48:31.248Z] PID: 17792 TID: 19636 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-08-18T08:48:31.266Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-08-18T08:48:31.266Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-08-18T08:48:31.266Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-08-18T08:48:31.843Z] PID: 17792 TID: 23916 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-08-18T08:48:31.843Z] PID: 17792 TID: 23916 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-08-18T08:48:31.989Z] PID: 17792 TID: 14020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8889123,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7403762,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":62117.1530574,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":62117.153912,"timestamp":17870429119892090,"weight":1.0}] 118 [2026-08-18T08:48:31.989Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-08-18T08:48:31.989Z] PID: 17792 TID: 14020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8889583,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7404673,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":62117.1531035,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":62117.153958,"timestamp":17870429119892551,"weight":1.0}] 120 [2026-08-18T08:48:32.019Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-08-18T08:48:32.019Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-08-18T08:48:32.019Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-08-18T08:48:32.019Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-08-18T08:48:32.019Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-08-18T08:48:32.051Z] PID: 17792 TID: 24736 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-08-18T08:48:37.247Z] PID: 17792 TID: 19636 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 19636 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 1720 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 1720 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-08-18T08:48:37.248Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-08-18T08:48:37.249Z] PID: 17792 TID: 1720 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-08-18T08:48:37.249Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-08-18T08:48:37.249Z] PID: 17792 TID: 4856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.1488096,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":62122.4129547,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":62122.4138093,"timestamp":17870429172491062,"weight":1.0}] 139 [2026-08-18T08:48:37.249Z] PID: 17792 TID: 4856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.1488194,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":62122.4129645,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":62122.413819,"timestamp":17870429172491162,"weight":1.0}] 140 [2026-08-18T08:48:37.278Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-08-18T08:48:37.278Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-08-18T08:48:37.278Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-08-18T08:48:37.278Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-08-18T08:48:37.278Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-08-18T08:48:37.278Z] PID: 17792 TID: 19636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-08-18T08:48:37.355Z] PID: 17792 TID: 1720 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-08-18T08:48:37.355Z] PID: 17792 TID: 1720 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-08-18T08:48:37.370Z] PID: 17792 TID: 1720 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-08-18T08:48:37.371Z] PID: 17792 TID: 1720 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-08-18T08:48:37.371Z] PID: 17792 TID: 1720 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-08-18T08:48:37.371Z] PID: 17792 TID: 1720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-08-18T08:48:37.371Z] PID: 17792 TID: 1720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-08-18T08:48:37.435Z] PID: 17792 TID: 1720 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-08-18T08:48:37.435Z] PID: 17792 TID: 1720 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-08-18T08:48:37.435Z] PID: 17792 TID: 1720 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-18T20:27:38.941Z] PID: 19544 TID: 13444 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-18T20:27:38.941Z] PID: 19544 TID: 13444 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-18T20:27:38.953Z] PID: 19544 TID: 13444 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[19544] 4 [2026-08-18T20:27:38.953Z] PID: 19544 TID: 13444 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-18T20:27:38.953Z] PID: 19544 TID: 13444 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-18T20:27:38.954Z] PID: 19544 TID: 13444 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-18T20:27:39.060Z] PID: 19544 TID: 13444 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-18T20:27:39.060Z] PID: 19544 TID: 13444 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-18T20:27:39.078Z] PID: 19544 TID: 13444 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-18T20:27:39.078Z] PID: 19544 TID: 13444 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-18T20:27:39.079Z] PID: 19544 TID: 13444 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-18T20:27:39.079Z] PID: 19544 TID: 13444 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-18T20:27:39.241Z] PID: 19544 TID: 13444 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-18T20:27:39.441Z] PID: 19544 TID: 13444 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-18T20:27:39.441Z] PID: 19544 TID: 13444 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-18T20:27:39.441Z] PID: 19544 TID: 13444 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-18T20:27:39.441Z] PID: 19544 TID: 13444 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-18T20:27:39.454Z] PID: 19544 TID: 13444 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-18T20:27:39.458Z] PID: 19544 TID: 13444 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-18T20:27:39.459Z] PID: 19544 TID: 13444 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-18T20:27:39.459Z] PID: 19544 TID: 13444 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-18T20:27:39.459Z] PID: 19544 TID: 9548 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5983555,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":14764.0833632,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":14764.0823551,"timestamp":17870848594595267,"weight":1.0}] 23 [2026-08-18T20:27:39.459Z] PID: 19544 TID: 9548 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5983725,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":14764.0833803,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":14764.0823721,"timestamp":17870848594595440,"weight":1.0}] 24 [2026-08-18T20:27:39.467Z] PID: 19544 TID: 13444 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-18T20:27:39.481Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-18T20:27:39.482Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-18T20:27:39.482Z] PID: 19544 TID: 13444 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-18T20:27:39.482Z] PID: 19544 TID: 13444 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-18T20:27:39.482Z] PID: 19544 TID: 13444 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-18T20:27:39.482Z] PID: 19544 TID: 13444 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-18T20:27:39.482Z] PID: 19544 TID: 13444 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-18T20:27:39.483Z] PID: 19544 TID: 13444 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-18T20:27:39.483Z] PID: 19544 TID: 13924 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-18T20:27:39.484Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-08-18T20:27:39.484Z] PID: 19544 TID: 13924 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-08-18T20:27:39.484Z] PID: 19544 TID: 13924 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-08-18T20:27:39.484Z] PID: 19544 TID: 13924 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-08-18T20:27:39.484Z] PID: 19544 TID: 13924 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-08-18T20:27:39.488Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-08-18T20:27:39.488Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-08-18T20:24:11.000Z] PID: 19544 TID: 13496 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787084651] drift[-208610.178ms] 42 [2026-08-18T20:24:11.015Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-08-18T20:24:11.023Z] PID: 19544 TID: 10832 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [61597] 44 [2026-08-18T20:24:11.024Z] PID: 19544 TID: 10832 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [61598] 45 [2026-08-18T20:24:11.257Z] PID: 19544 TID: 13924 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-18T20:24:11.371Z] PID: 19544 TID: 10832 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-18 23:27:39 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-08-18T20:24:11.371Z] PID: 19544 TID: 10832 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-18 23:27:39 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-08-18T20:24:11.870Z] PID: 19544 TID: 13496 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-08-18T20:24:12.308Z] PID: 19544 TID: 14128 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:61629] 50 [2026-08-18T20:24:12.344Z] PID: 19544 TID: 14128 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:61629] 51 [2026-08-18T20:24:12.346Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-08-18T20:24:12.354Z] PID: 19544 TID: 8524 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-08-18T20:24:12.354Z] PID: 19544 TID: 8524 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 54 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13496 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13444 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 56 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13496 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 57 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13924 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 58 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13924 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 59 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13924 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 60 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 15068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1048071,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":14765.5898148,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":14765.5888067,"timestamp":17870846523558000,"weight":1.0}] 61 [2026-08-18T20:24:12.355Z] PID: 19544 TID: 13924 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-08-18T20:24:12.356Z] PID: 19544 TID: 6200 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.105045,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":14765.5900527,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":14765.5890446,"timestamp":17870846523560379,"weight":1.0}] 73 [2026-08-18T20:24:12.357Z] PID: 19544 TID: 13496 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [61640] 74 [2026-08-18T20:24:12.488Z] PID: 19544 TID: 13496 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=61640], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22284 | 75 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 80 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-08-18T20:24:12.492Z] PID: 19544 TID: 5176 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2419078,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":14765.7269156,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":14765.7259074,"timestamp":17870846524929005,"weight":1.0}] 82 [2026-08-18T20:24:12.494Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-08-18T20:24:12.520Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-08-18T20:24:12.520Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-08-18T20:24:12.520Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-08-18T20:24:12.520Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-08-18T20:24:12.530Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-08-18T20:24:12.551Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-08-18T20:24:12.582Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-08-18T20:24:12.583Z] PID: 19544 TID: 13496 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-08-18T20:24:12.583Z] PID: 19544 TID: 13496 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-08-18T20:24:12.583Z] PID: 19544 TID: 13496 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-08-18T20:24:12.583Z] PID: 19544 TID: 13496 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-08-18T20:24:12.583Z] PID: 19544 TID: 13496 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 111 [2026-08-18T20:24:12.583Z] PID: 19544 TID: 13496 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-08-18T20:24:12.613Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-08-18T20:24:12.613Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-08-18T20:24:12.613Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-08-18T20:24:12.747Z] PID: 19544 TID: 14252 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-08-18T20:24:12.747Z] PID: 19544 TID: 14252 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-08-18T20:24:13.400Z] PID: 19544 TID: 5176 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.1493229,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8167485,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":14766.6343306,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":14766.6333224,"timestamp":17870846534003158,"weight":1.0}] 118 [2026-08-18T20:24:13.400Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-08-18T20:24:13.400Z] PID: 19544 TID: 5176 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1493756999999998,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8168408,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":14766.6343834,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":14766.6333752,"timestamp":17870846534003686,"weight":1.0}] 120 [2026-08-18T20:24:13.415Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-08-18T20:24:13.415Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-08-18T20:24:13.415Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-08-18T20:24:13.415Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-08-18T20:24:13.415Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-08-18T20:24:13.602Z] PID: 19544 TID: 15504 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13496 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13496 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13444 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13444 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-08-18T20:24:18.530Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-08-18T20:24:18.531Z] PID: 19544 TID: 13444 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-08-18T20:24:18.531Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-08-18T20:24:18.531Z] PID: 19544 TID: 15068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.2804237,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":14771.7654314,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":14771.7644232,"timestamp":17870846585314162,"weight":1.0}] 139 [2026-08-18T20:24:18.531Z] PID: 19544 TID: 15068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.2804321,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":14771.7654398,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":14771.7644316,"timestamp":17870846585314250,"weight":1.0}] 140 [2026-08-18T20:24:18.558Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-08-18T20:24:18.558Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-08-18T20:24:18.558Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-08-18T20:24:18.558Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-08-18T20:24:18.558Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-08-18T20:24:18.558Z] PID: 19544 TID: 13496 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-08-18T20:24:18.665Z] PID: 19544 TID: 13444 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-08-18T20:24:18.666Z] PID: 19544 TID: 13444 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-08-18T20:24:18.666Z] PID: 19544 TID: 13444 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-08-18T20:24:18.667Z] PID: 19544 TID: 13444 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-08-18T20:24:18.667Z] PID: 19544 TID: 13444 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-08-18T20:24:18.667Z] PID: 19544 TID: 13444 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-08-18T20:24:18.667Z] PID: 19544 TID: 13444 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-08-18T20:24:18.872Z] PID: 19544 TID: 13444 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-08-18T20:24:18.872Z] PID: 19544 TID: 13444 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-08-18T20:24:18.872Z] PID: 19544 TID: 13444 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-19T07:40:02.767Z] PID: 26448 TID: 26452 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-19T07:40:02.767Z] PID: 26448 TID: 26452 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-19T07:40:02.780Z] PID: 26448 TID: 26452 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[26448] 4 [2026-08-19T07:40:02.780Z] PID: 26448 TID: 26452 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-19T07:40:02.780Z] PID: 26448 TID: 26452 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-19T07:40:02.780Z] PID: 26448 TID: 26452 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-19T07:40:02.913Z] PID: 26448 TID: 26452 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-19T07:40:02.913Z] PID: 26448 TID: 26452 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-19T07:40:03.046Z] PID: 26448 TID: 26452 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-19T07:40:03.295Z] PID: 26448 TID: 26452 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-19T07:40:03.296Z] PID: 26448 TID: 26452 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-19T07:40:03.296Z] PID: 26448 TID: 26452 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-19T07:40:03.296Z] PID: 26448 TID: 26452 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-19T07:40:03.310Z] PID: 26448 TID: 26452 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-19T07:40:03.314Z] PID: 26448 TID: 26452 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-19T07:40:03.316Z] PID: 26448 TID: 26452 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-19T07:40:03.316Z] PID: 26448 TID: 26452 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-19T07:40:03.316Z] PID: 26448 TID: 25764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6223561,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":22141.9248366,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":22141.9343559,"timestamp":17871252033160465,"weight":1.0}] 19 [2026-08-19T07:40:03.316Z] PID: 26448 TID: 25764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6223739,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":22141.9248544,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":22141.9343736,"timestamp":17871252033160645,"weight":1.0}] 20 [2026-08-19T07:40:03.324Z] PID: 26448 TID: 26452 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-19T07:40:03.338Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-19T07:40:03.339Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-19T07:40:03.339Z] PID: 26448 TID: 26452 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-19T07:40:03.339Z] PID: 26448 TID: 26452 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-19T07:40:03.339Z] PID: 26448 TID: 26452 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-19T07:40:03.339Z] PID: 26448 TID: 26452 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-19T07:40:03.339Z] PID: 26448 TID: 26452 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-19T07:40:03.340Z] PID: 26448 TID: 26452 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-19T07:40:03.341Z] PID: 26448 TID: 24532 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-19T07:40:03.341Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-19T07:40:03.341Z] PID: 26448 TID: 24532 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-19T07:40:03.341Z] PID: 26448 TID: 24532 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-19T07:40:03.341Z] PID: 26448 TID: 24532 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-19T07:40:03.341Z] PID: 26448 TID: 24532 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-19T07:40:03.345Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-19T07:40:03.345Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-19T07:40:03.468Z] PID: 26448 TID: 24532 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 38 [2026-08-19T07:40:03.483Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-08-19T07:40:03.490Z] PID: 26448 TID: 27576 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56929] 40 [2026-08-19T07:40:03.491Z] PID: 26448 TID: 27576 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56930] 41 [2026-08-19T07:36:35.000Z] PID: 26448 TID: 27580 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787124995] drift[-208510.202ms] 42 [2026-08-19T07:36:35.294Z] PID: 26448 TID: 27576 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-19 10:40:03 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-19T07:36:35.294Z] PID: 26448 TID: 27576 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-19 10:40:03 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-19T07:36:35.820Z] PID: 26448 TID: 27580 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-19T07:36:35.973Z] PID: 26448 TID: 24532 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-19T07:36:35.994Z] PID: 26448 TID: 27572 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:56965] 47 [2026-08-19T07:36:36.029Z] PID: 26448 TID: 27572 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:56965] 48 [2026-08-19T07:36:36.030Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 24840 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 24840 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 26452 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 52 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 24532 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 54 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 24532 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 24532 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 26480 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.923188,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":22143.2256685,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":22143.2351877,"timestamp":17871249961066763,"weight":1.0}] 57 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 58 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 24532 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 59 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-19T07:36:36.106Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-19T07:36:36.108Z] PID: 26448 TID: 27580 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56984] 70 [2026-08-19T07:36:36.118Z] PID: 26448 TID: 27580 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56984], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 28536 | 71 [2026-08-19T07:36:36.118Z] PID: 26448 TID: 24888 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9233907,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":22143.2258712,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":22143.2353904,"timestamp":17871249961068790,"weight":1.0}] 72 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 25764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.938987,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":22143.2414675,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":22143.2509868,"timestamp":17871249961224750,"weight":1.0}] 78 [2026-08-19T07:36:36.122Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-08-19T07:36:36.127Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-19T07:36:36.143Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-19T07:36:36.143Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-19T07:36:36.143Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-19T07:36:36.143Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-19T07:36:36.172Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-19T07:36:36.188Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-19T07:36:36.189Z] PID: 26448 TID: 27580 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-19T07:36:36.189Z] PID: 26448 TID: 27580 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-19T07:36:36.189Z] PID: 26448 TID: 27580 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-19T07:36:36.189Z] PID: 26448 TID: 27580 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-19T07:36:36.189Z] PID: 26448 TID: 27580 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 108 [2026-08-19T07:36:36.189Z] PID: 26448 TID: 27580 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-19T07:36:36.205Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-19T07:36:36.205Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-19T07:36:36.205Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-19T07:36:36.733Z] PID: 26448 TID: 15732 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-19T07:36:36.733Z] PID: 26448 TID: 15732 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-19T07:36:36.902Z] PID: 26448 TID: 25764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.718642,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7123685,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":22144.0211225,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":22144.0306418,"timestamp":17871249969021303,"weight":1.0}] 115 [2026-08-19T07:36:36.902Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-08-19T07:36:36.902Z] PID: 26448 TID: 25764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.7186854,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7124506,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":22144.0211659,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":22144.0306851,"timestamp":17871249969021738,"weight":1.0}] 117 [2026-08-19T07:36:36.917Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-19T07:36:36.917Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-19T07:36:36.917Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-19T07:36:36.917Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-19T07:36:36.917Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-19T07:36:36.949Z] PID: 26448 TID: 26880 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 27580 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 27580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 26452 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-19T07:36:41.967Z] PID: 26448 TID: 26452 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-19T07:36:41.968Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-19T07:36:41.968Z] PID: 26448 TID: 26452 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-19T07:36:41.968Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-19T07:36:41.969Z] PID: 26448 TID: 25696 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.7854691,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":22149.0879497,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":22149.0974689,"timestamp":17871250019689573,"weight":1.0}] 136 [2026-08-19T07:36:41.969Z] PID: 26448 TID: 25696 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.7854791,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":22149.0879596,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":22149.0974788,"timestamp":17871250019689675,"weight":1.0}] 137 [2026-08-19T07:36:41.995Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-19T07:36:41.995Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-19T07:36:41.995Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-19T07:36:41.995Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-19T07:36:41.995Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-19T07:36:41.995Z] PID: 26448 TID: 27580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-19T07:36:42.103Z] PID: 26448 TID: 26452 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-19T07:36:42.104Z] PID: 26448 TID: 26452 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-19T07:36:42.105Z] PID: 26448 TID: 26452 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-19T07:36:42.105Z] PID: 26448 TID: 26452 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-19T07:36:42.105Z] PID: 26448 TID: 26452 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-19T07:36:42.105Z] PID: 26448 TID: 26452 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-19T07:36:42.105Z] PID: 26448 TID: 26452 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-19T07:36:42.171Z] PID: 26448 TID: 26452 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-19T07:36:42.171Z] PID: 26448 TID: 26452 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-19T07:36:42.171Z] PID: 26448 TID: 26452 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-20T09:16:08.234Z] PID: 9416 TID: 18636 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-20T09:16:08.234Z] PID: 9416 TID: 18636 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-20T09:16:08.246Z] PID: 9416 TID: 18636 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[9416] 4 [2026-08-20T09:16:08.246Z] PID: 9416 TID: 18636 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-20T09:16:08.247Z] PID: 9416 TID: 18636 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-20T09:16:08.247Z] PID: 9416 TID: 18636 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-20T09:16:08.356Z] PID: 9416 TID: 18636 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-20T09:16:08.356Z] PID: 9416 TID: 18636 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-20T09:16:08.374Z] PID: 9416 TID: 18636 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-20T09:16:08.374Z] PID: 9416 TID: 18636 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-20T09:16:08.375Z] PID: 9416 TID: 18636 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-20T09:16:08.375Z] PID: 9416 TID: 18636 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-20T09:16:08.515Z] PID: 9416 TID: 18636 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-20T09:16:08.762Z] PID: 9416 TID: 18636 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-20T09:16:08.762Z] PID: 9416 TID: 18636 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-20T09:16:08.762Z] PID: 9416 TID: 18636 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-20T09:16:08.762Z] PID: 9416 TID: 18636 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-20T09:16:08.776Z] PID: 9416 TID: 18636 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-20T09:16:08.780Z] PID: 9416 TID: 18636 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-20T09:16:08.781Z] PID: 9416 TID: 18636 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-20T09:16:08.781Z] PID: 9416 TID: 18636 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-20T09:16:08.782Z] PID: 9416 TID: 27360 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.623786,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":62533.4066121,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":62533.4047856,"timestamp":17872173687818138,"weight":1.0}] 23 [2026-08-20T09:16:08.782Z] PID: 9416 TID: 27360 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6238025,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":62533.4066287,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":62533.4048021,"timestamp":17872173687818307,"weight":1.0}] 24 [2026-08-20T09:16:08.790Z] PID: 9416 TID: 18636 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-20T09:16:08.804Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-20T09:16:08.805Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-20T09:16:08.805Z] PID: 9416 TID: 18636 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-20T09:16:08.805Z] PID: 9416 TID: 18636 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-20T09:16:08.805Z] PID: 9416 TID: 18636 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-20T09:16:08.805Z] PID: 9416 TID: 18636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-20T09:16:08.805Z] PID: 9416 TID: 18636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-20T09:16:08.806Z] PID: 9416 TID: 18636 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-20T09:16:08.806Z] PID: 9416 TID: 19976 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-20T09:16:08.806Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-08-20T09:16:08.806Z] PID: 9416 TID: 19976 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-08-20T09:16:08.807Z] PID: 9416 TID: 19976 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-08-20T09:16:08.807Z] PID: 9416 TID: 19976 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-08-20T09:16:08.807Z] PID: 9416 TID: 19976 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-08-20T09:16:08.811Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-08-20T09:16:08.811Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-08-20T09:12:41.000Z] PID: 9416 TID: 32588 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787217161] drift[-207930.421ms] 42 [2026-08-20T09:12:41.016Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-08-20T09:12:41.023Z] PID: 9416 TID: 2224 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64871] 44 [2026-08-20T09:12:41.024Z] PID: 9416 TID: 2224 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64872] 45 [2026-08-20T09:12:41.245Z] PID: 9416 TID: 19976 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-20T09:12:41.358Z] PID: 9416 TID: 2224 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-20 12:16:09 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-08-20T09:12:41.358Z] PID: 9416 TID: 2224 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-20 12:16:09 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-08-20T09:12:41.873Z] PID: 9416 TID: 32588 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-08-20T09:12:42.289Z] PID: 9416 TID: 22624 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64883] 50 [2026-08-20T09:12:42.325Z] PID: 9416 TID: 22624 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64883] 51 [2026-08-20T09:12:42.327Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 23752 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 18636 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 54 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 19976 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 23752 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 56 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 19976 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 57 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 19976 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 58 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 31248 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1069027,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":62534.8897289,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":62534.8879023,"timestamp":17872171623345096,"weight":1.0}] 59 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 60 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 61 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 19976 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-08-20T09:12:42.334Z] PID: 9416 TID: 27360 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1072008,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":62534.890027,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":62534.8882004,"timestamp":17872171623348077,"weight":1.0}] 73 [2026-08-20T09:12:42.336Z] PID: 9416 TID: 32588 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64900] 74 [2026-08-20T09:12:42.464Z] PID: 9416 TID: 32588 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64900], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 28024 | 75 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 80 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-08-20T09:12:42.469Z] PID: 9416 TID: 27556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2421684,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":62535.0249945,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":62535.0231681,"timestamp":17872171624697747,"weight":1.0}] 82 [2026-08-20T09:12:42.471Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-08-20T09:12:42.487Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-08-20T09:12:42.487Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-08-20T09:12:42.487Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-08-20T09:12:42.487Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-08-20T09:12:42.510Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-08-20T09:12:42.534Z] PID: 9416 TID: 32588 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-08-20T09:12:42.535Z] PID: 9416 TID: 32588 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 111 [2026-08-20T09:12:42.535Z] PID: 9416 TID: 32588 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-08-20T09:12:42.565Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-08-20T09:12:42.565Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-08-20T09:12:42.565Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-08-20T09:12:42.733Z] PID: 9416 TID: 31732 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-08-20T09:12:42.733Z] PID: 9416 TID: 31732 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-08-20T09:12:43.311Z] PID: 9416 TID: 27556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0836268,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7760681,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":62535.866453,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":62535.8646265,"timestamp":17872171633112337,"weight":1.0}] 118 [2026-08-20T09:12:43.311Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-08-20T09:12:43.311Z] PID: 9416 TID: 27556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0836674,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7761433,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":62535.8664936,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":62535.8646671,"timestamp":17872171633112744,"weight":1.0}] 120 [2026-08-20T09:12:43.342Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-08-20T09:12:43.342Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-08-20T09:12:43.342Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-08-20T09:12:43.342Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-08-20T09:12:43.342Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-08-20T09:12:43.358Z] PID: 9416 TID: 22700 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-08-20T09:12:48.753Z] PID: 9416 TID: 32588 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 32588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 131 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 18636 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 18636 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-08-20T09:12:48.754Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-08-20T09:12:48.755Z] PID: 9416 TID: 18636 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-08-20T09:12:48.755Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-08-20T09:12:48.755Z] PID: 9416 TID: 27360 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.5276737,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":62541.3104999,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":62541.3086733,"timestamp":17872171687552803,"weight":1.0}] 139 [2026-08-20T09:12:48.755Z] PID: 9416 TID: 27360 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.5276832,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":62541.3105095,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":62541.3086829,"timestamp":17872171687552902,"weight":1.0}] 140 [2026-08-20T09:12:48.781Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-08-20T09:12:48.781Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-08-20T09:12:48.781Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-08-20T09:12:48.781Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-08-20T09:12:48.781Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-08-20T09:12:48.781Z] PID: 9416 TID: 32588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-08-20T09:12:48.874Z] PID: 9416 TID: 18636 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-08-20T09:12:48.874Z] PID: 9416 TID: 18636 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-08-20T09:12:48.875Z] PID: 9416 TID: 18636 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-08-20T09:12:48.875Z] PID: 9416 TID: 18636 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-08-20T09:12:48.876Z] PID: 9416 TID: 18636 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-08-20T09:12:48.876Z] PID: 9416 TID: 18636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-08-20T09:12:48.876Z] PID: 9416 TID: 18636 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-08-20T09:12:49.032Z] PID: 9416 TID: 18636 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-08-20T09:12:49.032Z] PID: 9416 TID: 18636 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-08-20T09:12:49.032Z] PID: 9416 TID: 18636 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-20T20:09:17.255Z] PID: 22364 TID: 7752 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-20T20:09:17.255Z] PID: 22364 TID: 7752 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-20T20:09:17.268Z] PID: 22364 TID: 7752 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22364] 4 [2026-08-20T20:09:17.268Z] PID: 22364 TID: 7752 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-20T20:09:17.268Z] PID: 22364 TID: 7752 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-20T20:09:17.269Z] PID: 22364 TID: 7752 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-20T20:09:17.396Z] PID: 22364 TID: 7752 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-20T20:09:17.397Z] PID: 22364 TID: 7752 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-20T20:09:17.559Z] PID: 22364 TID: 7752 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-20T20:09:17.789Z] PID: 22364 TID: 7752 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-20T20:09:17.789Z] PID: 22364 TID: 7752 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-20T20:09:17.789Z] PID: 22364 TID: 7752 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-20T20:09:17.789Z] PID: 22364 TID: 7752 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-20T20:09:17.803Z] PID: 22364 TID: 7752 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-20T20:09:17.804Z] PID: 22364 TID: 7752 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-20T20:09:17.805Z] PID: 22364 TID: 7752 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-20T20:09:17.805Z] PID: 22364 TID: 7752 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-20T20:09:17.805Z] PID: 22364 TID: 22788 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6238448,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":11060.4165746,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":11060.4198444,"timestamp":17872565578054416,"weight":1.0}] 19 [2026-08-20T20:09:17.805Z] PID: 22364 TID: 22788 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6238564,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":11060.4165863,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":11060.419856,"timestamp":17872565578054534,"weight":1.0}] 20 [2026-08-20T20:09:17.814Z] PID: 22364 TID: 7752 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-20T20:09:17.827Z] PID: 22364 TID: 7752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-20T20:09:17.828Z] PID: 22364 TID: 7752 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-20T20:09:17.828Z] PID: 22364 TID: 22764 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-20T20:09:17.829Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-20T20:09:17.829Z] PID: 22364 TID: 22764 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-20T20:09:17.829Z] PID: 22364 TID: 22764 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-20T20:09:17.829Z] PID: 22364 TID: 22764 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-20T20:09:17.829Z] PID: 22364 TID: 22764 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-20T20:09:17.833Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-20T20:09:17.833Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-20T20:09:17.874Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-08-20T20:09:17.880Z] PID: 22364 TID: 23148 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59681] 39 [2026-08-20T20:09:17.881Z] PID: 22364 TID: 23148 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59682] 40 [2026-08-20T20:09:17.956Z] PID: 22364 TID: 22764 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-08-20T20:05:49.000Z] PID: 22364 TID: 23152 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787256349] drift[-208958.024ms] 42 [2026-08-20T20:05:49.263Z] PID: 22364 TID: 23148 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-20 23:09:17 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-20T20:05:49.263Z] PID: 22364 TID: 23148 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-20 23:09:17 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-20T20:05:49.886Z] PID: 22364 TID: 23152 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-20T20:05:50.041Z] PID: 22364 TID: 23144 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59693] 46 [2026-08-20T20:05:50.076Z] PID: 22364 TID: 23144 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59693] 47 [2026-08-20T20:05:50.077Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-20T20:05:50.086Z] PID: 22364 TID: 22768 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-08-20T20:05:50.086Z] PID: 22364 TID: 22768 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 50 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 51 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 22764 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 22764 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 22764 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 22780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.8636868,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":11061.6564167,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":11061.6596864,"timestamp":17872563500872592,"weight":1.0}] 56 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 7752 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 57 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 22764 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-08-20T20:05:50.087Z] PID: 22364 TID: 22784 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.8639055,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":11061.6566353,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":11061.659905,"timestamp":17872563500874779,"weight":1.0}] 69 [2026-08-20T20:05:50.088Z] PID: 22364 TID: 23152 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59703] 70 [2026-08-20T20:05:50.103Z] PID: 22364 TID: 23152 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59703], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24272 | 71 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 22792 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.8839169,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":11061.6766467,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":11061.6799165,"timestamp":17872563501074892,"weight":1.0}] 75 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-20T20:05:50.107Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-20T20:05:50.108Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-20T20:05:50.131Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-20T20:05:50.131Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-20T20:05:50.131Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-20T20:05:50.131Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-20T20:05:50.142Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-20T20:05:50.162Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-20T20:05:50.193Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-20T20:05:50.194Z] PID: 22364 TID: 23152 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-20T20:05:50.194Z] PID: 22364 TID: 23152 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-20T20:05:50.194Z] PID: 22364 TID: 23152 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-20T20:05:50.194Z] PID: 22364 TID: 23152 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-20T20:05:50.194Z] PID: 22364 TID: 23152 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-20T20:05:50.194Z] PID: 22364 TID: 23152 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-20T20:05:50.224Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-20T20:05:50.224Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-20T20:05:50.224Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-20T20:05:50.347Z] PID: 22364 TID: 23300 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-20T20:05:50.348Z] PID: 22364 TID: 23300 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-20T20:05:51.061Z] PID: 22364 TID: 22792 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8382728,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8671951,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":11062.6310026,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":11062.6342724,"timestamp":17872563510618452,"weight":1.0}] 114 [2026-08-20T20:05:51.062Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-20T20:05:51.062Z] PID: 22364 TID: 22792 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8383393,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8672918,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":11062.6310691,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":11062.6343388,"timestamp":17872563510619117,"weight":1.0}] 116 [2026-08-20T20:05:51.092Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-20T20:05:51.092Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-20T20:05:51.092Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-20T20:05:51.092Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-20T20:05:51.092Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-20T20:05:51.187Z] PID: 22364 TID: 23224 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-20T20:05:56.052Z] PID: 22364 TID: 23152 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 23152 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 7752 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 7752 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-20T20:05:56.053Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-20T20:05:56.054Z] PID: 22364 TID: 7752 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-20T20:05:56.054Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-20T20:05:56.054Z] PID: 22364 TID: 22780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.8306401,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":11067.6233699,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":11067.6266397,"timestamp":17872563560542123,"weight":1.0}] 135 [2026-08-20T20:05:56.054Z] PID: 22364 TID: 22780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.8306495,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":11067.6233794,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":11067.6266491,"timestamp":17872563560542220,"weight":1.0}] 136 [2026-08-20T20:05:56.079Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-20T20:05:56.079Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-20T20:05:56.079Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-20T20:05:56.079Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-20T20:05:56.079Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-20T20:05:56.079Z] PID: 22364 TID: 23152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-20T20:05:56.206Z] PID: 22364 TID: 7752 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-20T20:05:56.207Z] PID: 22364 TID: 7752 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-20T20:05:56.208Z] PID: 22364 TID: 7752 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-20T20:05:56.208Z] PID: 22364 TID: 7752 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-20T20:05:56.208Z] PID: 22364 TID: 7752 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-20T20:05:56.208Z] PID: 22364 TID: 7752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-20T20:05:56.208Z] PID: 22364 TID: 7752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-20T20:05:56.243Z] PID: 22364 TID: 7752 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-20T20:05:56.243Z] PID: 22364 TID: 7752 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-20T20:05:56.244Z] PID: 22364 TID: 7752 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-21T07:53:48.494Z] PID: 25560 TID: 25564 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-21T07:53:48.494Z] PID: 25560 TID: 25564 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-21T07:53:48.507Z] PID: 25560 TID: 25564 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25560] 4 [2026-08-21T07:53:48.507Z] PID: 25560 TID: 25564 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-21T07:53:48.507Z] PID: 25560 TID: 25564 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-21T07:53:48.507Z] PID: 25560 TID: 25564 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-21T07:53:48.632Z] PID: 25560 TID: 25564 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-21T07:53:48.632Z] PID: 25560 TID: 25564 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-21T07:53:48.802Z] PID: 25560 TID: 25564 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-21T07:53:49.049Z] PID: 25560 TID: 25564 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-21T07:53:49.050Z] PID: 25560 TID: 25564 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-21T07:53:49.050Z] PID: 25560 TID: 25564 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-21T07:53:49.050Z] PID: 25560 TID: 25564 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-21T07:53:49.063Z] PID: 25560 TID: 25564 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-21T07:53:49.068Z] PID: 25560 TID: 25564 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-21T07:53:49.069Z] PID: 25560 TID: 25564 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-21T07:53:49.069Z] PID: 25560 TID: 25564 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-21T07:53:49.069Z] PID: 25560 TID: 24976 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6456567,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":23049.68746,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":23049.6916563,"timestamp":17872988290693803,"weight":1.0}] 19 [2026-08-21T07:53:49.069Z] PID: 25560 TID: 24976 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.645672,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":23049.6874754,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":23049.6916716,"timestamp":17872988290693958,"weight":1.0}] 20 [2026-08-21T07:53:49.077Z] PID: 25560 TID: 25564 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-21T07:53:49.090Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-21T07:53:49.090Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-21T07:53:49.090Z] PID: 25560 TID: 25564 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-21T07:53:49.091Z] PID: 25560 TID: 25564 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-21T07:53:49.091Z] PID: 25560 TID: 25564 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-21T07:53:49.091Z] PID: 25560 TID: 25564 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-21T07:53:49.091Z] PID: 25560 TID: 25564 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-21T07:53:49.091Z] PID: 25560 TID: 25564 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-21T07:53:49.092Z] PID: 25560 TID: 24940 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-21T07:53:49.092Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-21T07:53:49.092Z] PID: 25560 TID: 24940 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-21T07:53:49.092Z] PID: 25560 TID: 24940 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-21T07:53:49.092Z] PID: 25560 TID: 24940 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-21T07:53:49.092Z] PID: 25560 TID: 24940 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-21T07:53:49.096Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-21T07:53:49.097Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-21T07:53:49.142Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-08-21T07:53:49.151Z] PID: 25560 TID: 25964 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [60708] 39 [2026-08-21T07:53:49.153Z] PID: 25560 TID: 25964 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [60709] 40 [2026-08-21T07:53:49.221Z] PID: 25560 TID: 24940 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-08-21T07:50:21.000Z] PID: 25560 TID: 25968 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787298621] drift[-208234.294ms] 42 [2026-08-21T07:50:21.250Z] PID: 25560 TID: 25964 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-21 10:53:49 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-21T07:50:21.250Z] PID: 25560 TID: 25964 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-21 10:53:49 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-21T07:50:21.873Z] PID: 25560 TID: 25968 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-21T07:50:22.027Z] PID: 25560 TID: 25956 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60718] 46 [2026-08-21T07:50:22.061Z] PID: 25560 TID: 25956 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60718] 47 [2026-08-21T07:50:22.063Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-21T07:50:22.073Z] PID: 25560 TID: 24948 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24948 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 50 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 51 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24940 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 52 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24940 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 53 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24940 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 54 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25564 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24956 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.8850671,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":23050.9268704,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":23050.9310669,"timestamp":17872986220744963,"weight":1.0}] 56 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24940 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 58 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 24964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.8854259,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":23050.9272293,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":23050.9314256,"timestamp":17872986220748552,"weight":1.0}] 67 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-21T07:50:22.074Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-21T07:50:22.076Z] PID: 25560 TID: 25968 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [60727] 70 [2026-08-21T07:50:22.231Z] PID: 25560 TID: 25968 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=60727], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25876 | 71 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 24972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0460443,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":23051.0878477,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":23051.092044,"timestamp":17872986222354734,"weight":1.0}] 73 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-21T07:50:22.235Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-21T07:50:22.236Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-21T07:50:22.258Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-21T07:50:22.258Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-21T07:50:22.258Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-21T07:50:22.258Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-21T07:50:22.269Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-21T07:50:22.289Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-21T07:50:22.320Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-21T07:50:22.321Z] PID: 25560 TID: 25968 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-21T07:50:22.321Z] PID: 25560 TID: 25968 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-21T07:50:22.321Z] PID: 25560 TID: 25968 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-21T07:50:22.321Z] PID: 25560 TID: 25968 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-21T07:50:22.321Z] PID: 25560 TID: 25968 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-21T07:50:22.321Z] PID: 25560 TID: 25968 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-21T07:50:22.351Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-21T07:50:22.351Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-21T07:50:22.351Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-21T07:50:22.866Z] PID: 25560 TID: 26104 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-21T07:50:22.866Z] PID: 25560 TID: 26104 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-21T07:50:23.155Z] PID: 25560 TID: 24972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9662346,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8337969,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":23052.008038,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":23052.0122343,"timestamp":17872986231556640,"weight":1.0}] 114 [2026-08-21T07:50:23.155Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-21T07:50:23.155Z] PID: 25560 TID: 24972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9662918,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.833885,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":23052.0080952,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":23052.0122914,"timestamp":17872986231557212,"weight":1.0}] 116 [2026-08-21T07:50:23.170Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-21T07:50:23.170Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-21T07:50:23.170Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-21T07:50:23.170Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-21T07:50:23.170Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-21T07:50:23.294Z] PID: 25560 TID: 26056 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25968 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25564 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25564 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-21T07:50:28.028Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-21T07:50:28.029Z] PID: 25560 TID: 25564 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-21T07:50:28.030Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-21T07:50:28.030Z] PID: 25560 TID: 24964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.840568,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":23056.8823714,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":23056.8865676,"timestamp":17872986280299972,"weight":1.0}] 135 [2026-08-21T07:50:28.030Z] PID: 25560 TID: 24964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.8405771,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":23056.8823806,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":23056.8865768,"timestamp":17872986280300066,"weight":1.0}] 136 [2026-08-21T07:50:28.050Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-21T07:50:28.050Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-21T07:50:28.050Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-21T07:50:28.050Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-21T07:50:28.050Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-21T07:50:28.050Z] PID: 25560 TID: 25968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-21T07:50:28.145Z] PID: 25560 TID: 25564 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-21T07:50:28.145Z] PID: 25560 TID: 25564 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-21T07:50:28.146Z] PID: 25560 TID: 25564 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-21T07:50:28.146Z] PID: 25560 TID: 25564 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-21T07:50:28.146Z] PID: 25560 TID: 25564 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-21T07:50:28.146Z] PID: 25560 TID: 25564 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-21T07:50:28.146Z] PID: 25560 TID: 25564 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-21T07:50:28.166Z] PID: 25560 TID: 25564 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-21T07:50:28.166Z] PID: 25560 TID: 25564 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-21T07:50:28.166Z] PID: 25560 TID: 25564 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-22T03:06:13.317Z] PID: 28876 TID: 28880 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-22T03:06:13.318Z] PID: 28876 TID: 28880 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-22T03:06:13.336Z] PID: 28876 TID: 28880 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[28876] 4 [2026-08-22T03:06:13.336Z] PID: 28876 TID: 28880 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-22T03:06:13.337Z] PID: 28876 TID: 28880 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-22T03:06:13.337Z] PID: 28876 TID: 28880 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-22T03:06:13.456Z] PID: 28876 TID: 28880 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-22T03:06:13.457Z] PID: 28876 TID: 28880 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-22T03:06:13.485Z] PID: 28876 TID: 28880 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-22T03:06:13.486Z] PID: 28876 TID: 28880 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-22T03:06:13.486Z] PID: 28876 TID: 28880 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-22T03:06:13.486Z] PID: 28876 TID: 28880 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-22T03:06:13.658Z] PID: 28876 TID: 28880 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-22T03:06:13.871Z] PID: 28876 TID: 29968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig.load.succ]: [{"appUptime":0.6508746,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":381},"systemUptime":39239.492934,"taxonomy":"statsig.load.succ","throttleCount":0,"timeSinceSystemResume":39239.4938743,"timestamp":17873679738707194,"weight":19.999996185302734}] 15 [2026-08-22T03:06:13.873Z] PID: 28876 TID: 28880 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 16 [2026-08-22T03:06:13.873Z] PID: 28876 TID: 28880 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 17 [2026-08-22T03:06:13.873Z] PID: 28876 TID: 28880 INFO (eax::services::language::init) Language init: resolved default language=[tr] 18 [2026-08-22T03:06:13.873Z] PID: 28876 TID: 28880 INFO (eax::services::language::init) Language init: language=[tr] 19 [2026-08-22T03:06:13.891Z] PID: 28876 TID: 28880 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 20 [2026-08-22T03:06:13.897Z] PID: 28876 TID: 28880 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 21 [2026-08-22T03:06:13.899Z] PID: 28876 TID: 28880 INFO (eax::apps::servicesInit) Services started. 22 [2026-08-22T03:06:13.899Z] PID: 28876 TID: 29972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6799421,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":39239.5220015,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":39239.5229417,"timestamp":17873679738997871,"weight":1.0}] 23 [2026-08-22T03:06:13.900Z] PID: 28876 TID: 28880 INFO (eax::apps::app_main) Client started from updater: [true] 24 [2026-08-22T03:06:13.900Z] PID: 28876 TID: 29972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6799619,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":39239.5220214,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":39239.5229616,"timestamp":17873679738998071,"weight":1.0}] 25 [2026-08-22T03:06:13.932Z] PID: 28876 TID: 28880 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 26 [2026-08-22T03:06:13.951Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 27 [2026-08-22T03:06:13.952Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 28 [2026-08-22T03:06:13.952Z] PID: 28876 TID: 28880 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 29 [2026-08-22T03:06:13.952Z] PID: 28876 TID: 28880 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 30 [2026-08-22T03:06:13.952Z] PID: 28876 TID: 28880 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 31 [2026-08-22T03:06:13.952Z] PID: 28876 TID: 28880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 32 [2026-08-22T03:06:13.952Z] PID: 28876 TID: 28880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 33 [2026-08-22T03:06:13.954Z] PID: 28876 TID: 28880 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 34 [2026-08-22T03:06:13.955Z] PID: 28876 TID: 29948 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 35 [2026-08-22T03:06:13.955Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 36 [2026-08-22T03:06:13.955Z] PID: 28876 TID: 29948 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 37 [2026-08-22T03:06:13.955Z] PID: 28876 TID: 29948 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 38 [2026-08-22T03:06:13.955Z] PID: 28876 TID: 29948 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 39 [2026-08-22T03:06:13.956Z] PID: 28876 TID: 29948 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 40 [2026-08-22T03:06:13.959Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 41 [2026-08-22T03:06:13.959Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 42 [2026-08-22T03:02:46.000Z] PID: 28876 TID: 30092 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787367766] drift[-208090.139ms] 43 [2026-08-22T03:02:46.084Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-08-22T03:02:46.093Z] PID: 28876 TID: 30088 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [50771] 45 [2026-08-22T03:02:46.094Z] PID: 28876 TID: 30088 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [50772] 46 [2026-08-22T03:02:46.140Z] PID: 28876 TID: 29948 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 47 [2026-08-22T03:02:46.413Z] PID: 28876 TID: 30088 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-22 06:06:14 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 48 [2026-08-22T03:02:46.413Z] PID: 28876 TID: 30088 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-22 06:06:14 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 49 [2026-08-22T03:02:46.867Z] PID: 28876 TID: 30092 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 50 [2026-08-22T03:02:47.199Z] PID: 28876 TID: 30084 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:50794] 51 [2026-08-22T03:02:47.241Z] PID: 28876 TID: 30084 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:50794] 52 [2026-08-22T03:02:47.244Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-08-22T03:02:47.261Z] PID: 28876 TID: 29948 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-22T03:02:47.261Z] PID: 28876 TID: 29948 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-22T03:02:47.261Z] PID: 28876 TID: 29948 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-22T03:02:47.262Z] PID: 28876 TID: 29968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1322455,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":39240.974305,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":39240.9752451,"timestamp":17873677672619510,"weight":1.0}] 57 [2026-08-22T03:02:47.262Z] PID: 28876 TID: 29948 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-22T03:02:47.262Z] PID: 28876 TID: 29952 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 59 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 29972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1333288,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":39240.9753884,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":39240.9763285,"timestamp":17873677672630344,"weight":1.0}] 67 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 68 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 69 [2026-08-22T03:02:47.263Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 70 [2026-08-22T03:02:47.265Z] PID: 28876 TID: 30092 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [50803] 71 [2026-08-22T03:02:47.266Z] PID: 28876 TID: 29952 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 72 [2026-08-22T03:02:47.406Z] PID: 28876 TID: 30092 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=50803], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 17524 | 73 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 29964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2809746,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":39241.123034,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":39241.1239743,"timestamp":17873677674106794,"weight":1.0}] 74 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 75 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 76 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 77 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-08-22T03:02:47.410Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 80 [2026-08-22T03:02:47.411Z] PID: 28876 TID: 30092 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 81 [2026-08-22T03:02:47.411Z] PID: 28876 TID: 28880 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 82 [2026-08-22T03:02:47.412Z] PID: 28876 TID: 30092 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 83 [2026-08-22T03:02:47.412Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-08-22T03:02:47.440Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-08-22T03:02:47.440Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-08-22T03:02:47.440Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-08-22T03:02:47.440Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-08-22T03:02:47.446Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-08-22T03:02:47.457Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-08-22T03:02:47.487Z] PID: 28876 TID: 30092 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-08-22T03:02:47.488Z] PID: 28876 TID: 30092 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-08-22T03:02:47.488Z] PID: 28876 TID: 30092 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-08-22T03:02:47.488Z] PID: 28876 TID: 30092 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 112 [2026-08-22T03:02:47.488Z] PID: 28876 TID: 30092 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-08-22T03:02:47.518Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-08-22T03:02:47.518Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-08-22T03:02:47.518Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-08-22T03:02:47.688Z] PID: 28876 TID: 30324 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-08-22T03:02:47.688Z] PID: 28876 TID: 30324 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-08-22T03:02:48.279Z] PID: 28876 TID: 29964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.149648,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7903911,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":39241.9917075,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":39241.9926477,"timestamp":17873677682793534,"weight":1.0}] 119 [2026-08-22T03:02:48.279Z] PID: 28876 TID: 29964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1497315,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7908558,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":39241.9917911,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":39241.9927312,"timestamp":17873677682794370,"weight":1.0}] 120 [2026-08-22T03:02:48.279Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 121 [2026-08-22T03:02:48.308Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-08-22T03:02:48.308Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-08-22T03:02:48.308Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-08-22T03:02:48.308Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-08-22T03:02:48.308Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-08-22T03:02:48.541Z] PID: 28876 TID: 30284 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 30092 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 30092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-08-22T03:02:53.806Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-08-22T03:02:53.807Z] PID: 28876 TID: 28880 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-08-22T03:02:53.807Z] PID: 28876 TID: 28880 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-08-22T03:02:53.807Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-08-22T03:02:53.809Z] PID: 28876 TID: 28880 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-08-22T03:02:53.809Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-08-22T03:02:53.809Z] PID: 28876 TID: 29972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.6794994,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":39247.5215589,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":39247.522499,"timestamp":17873677738092046,"weight":1.0}] 140 [2026-08-22T03:02:53.809Z] PID: 28876 TID: 29972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.6795096,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":39247.5215691,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":39247.5225092,"timestamp":17873677738092152,"weight":1.0}] 141 [2026-08-22T03:02:53.824Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-08-22T03:02:53.824Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-08-22T03:02:53.824Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-08-22T03:02:53.824Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-08-22T03:02:53.824Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-08-22T03:02:53.824Z] PID: 28876 TID: 30092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-08-22T03:02:53.934Z] PID: 28876 TID: 28880 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-08-22T03:02:53.935Z] PID: 28876 TID: 28880 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-08-22T03:02:53.936Z] PID: 28876 TID: 28880 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-08-22T03:02:53.936Z] PID: 28876 TID: 28880 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-08-22T03:02:53.937Z] PID: 28876 TID: 28880 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-08-22T03:02:53.937Z] PID: 28876 TID: 28880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-08-22T03:02:53.937Z] PID: 28876 TID: 28880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-08-22T03:02:56.969Z] PID: 28876 TID: 28880 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-08-22T03:02:56.969Z] PID: 28876 TID: 28880 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-08-22T03:02:56.969Z] PID: 28876 TID: 28880 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-23T06:15:05.646Z] PID: 8472 TID: 11020 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-23T06:15:05.646Z] PID: 8472 TID: 11020 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-23T06:15:05.659Z] PID: 8472 TID: 11020 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[8472] 4 [2026-08-23T06:15:05.659Z] PID: 8472 TID: 11020 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-23T06:15:05.659Z] PID: 8472 TID: 11020 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-23T06:15:05.659Z] PID: 8472 TID: 11020 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-23T06:15:05.786Z] PID: 8472 TID: 11020 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-23T06:15:05.786Z] PID: 8472 TID: 11020 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-23T06:15:05.919Z] PID: 8472 TID: 11020 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-23T06:15:06.194Z] PID: 8472 TID: 11020 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-23T06:15:06.194Z] PID: 8472 TID: 11020 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-23T06:15:06.194Z] PID: 8472 TID: 11020 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-23T06:15:06.194Z] PID: 8472 TID: 11020 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-23T06:15:06.209Z] PID: 8472 TID: 11020 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-23T06:15:06.213Z] PID: 8472 TID: 11020 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-23T06:15:06.215Z] PID: 8472 TID: 11020 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-23T06:15:06.215Z] PID: 8472 TID: 11020 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-08-23T06:15:06.215Z] PID: 8472 TID: 24984 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6427265,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":39558.8262615,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":39558.8297263,"timestamp":17874657062153260,"weight":1.0}] 19 [2026-08-23T06:15:06.215Z] PID: 8472 TID: 24984 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6427445,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":39558.8262797,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":39558.8297443,"timestamp":17874657062153444,"weight":1.0}] 20 [2026-08-23T06:15:06.224Z] PID: 8472 TID: 11020 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-23T06:15:06.241Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-23T06:15:06.242Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-23T06:15:06.242Z] PID: 8472 TID: 11020 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-23T06:15:06.242Z] PID: 8472 TID: 11020 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-23T06:15:06.242Z] PID: 8472 TID: 11020 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-23T06:15:06.242Z] PID: 8472 TID: 11020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-23T06:15:06.242Z] PID: 8472 TID: 11020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-23T06:15:06.243Z] PID: 8472 TID: 11020 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-23T06:15:06.244Z] PID: 8472 TID: 20808 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-23T06:15:06.244Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-23T06:15:06.244Z] PID: 8472 TID: 20808 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-23T06:15:06.244Z] PID: 8472 TID: 20808 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-23T06:15:06.244Z] PID: 8472 TID: 20808 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-23T06:15:06.244Z] PID: 8472 TID: 20808 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-23T06:15:06.249Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-23T06:15:06.250Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-23T06:15:06.375Z] PID: 8472 TID: 20808 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-08-23T06:15:06.384Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-08-23T06:15:06.391Z] PID: 8472 TID: 23156 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52909] 40 [2026-08-23T06:15:06.392Z] PID: 8472 TID: 23156 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52910] 41 [2026-08-23T06:11:38.000Z] PID: 8472 TID: 2084 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787465498] drift[-208393.945ms] 42 [2026-08-23T06:11:38.311Z] PID: 8472 TID: 23156 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-23 09:15:06 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-23T06:11:38.311Z] PID: 8472 TID: 23156 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-23 09:15:06 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-23T06:11:38.840Z] PID: 8472 TID: 2084 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-23T06:11:39.025Z] PID: 8472 TID: 13676 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52925] 46 [2026-08-23T06:11:39.067Z] PID: 8472 TID: 13676 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52925] 47 [2026-08-23T06:11:39.068Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 20808 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 20808 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 20808 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 19112 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9439877,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":39560.1275228,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":39560.1309875,"timestamp":17874654991226428,"weight":1.0}] 53 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 26340 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 20808 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 55 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 56 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 57 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 58 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 59 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 60 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 61 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 62 [2026-08-23T06:11:39.122Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 63 [2026-08-23T06:11:39.123Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 64 [2026-08-23T06:11:39.123Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-08-23T06:11:39.123Z] PID: 8472 TID: 26340 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 66 [2026-08-23T06:11:39.123Z] PID: 8472 TID: 1692 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9442844,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":39560.1278195,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":39560.1312841,"timestamp":17874654991229395,"weight":1.0}] 67 [2026-08-23T06:11:39.124Z] PID: 8472 TID: 2084 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52936] 68 [2026-08-23T06:11:39.140Z] PID: 8472 TID: 2084 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52936], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 5772 | 69 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 70 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 71 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 72 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 73 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 74 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 75 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 3776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9673928999999999,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":39560.150928,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":39560.1543927,"timestamp":17874654991460479,"weight":1.0}] 76 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 2084 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 77 [2026-08-23T06:11:39.146Z] PID: 8472 TID: 11020 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 78 [2026-08-23T06:11:39.147Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-23T06:11:39.163Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-23T06:11:39.163Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-23T06:11:39.163Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-23T06:11:39.163Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-23T06:11:39.182Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-23T06:11:39.209Z] PID: 8472 TID: 2084 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-23T06:11:39.210Z] PID: 8472 TID: 2084 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-23T06:11:39.210Z] PID: 8472 TID: 2084 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-23T06:11:39.210Z] PID: 8472 TID: 2084 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-23T06:11:39.210Z] PID: 8472 TID: 2084 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 107 [2026-08-23T06:11:39.210Z] PID: 8472 TID: 2084 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-23T06:11:39.226Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-23T06:11:39.226Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-23T06:11:39.226Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-23T06:11:39.442Z] PID: 8472 TID: 13268 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-23T06:11:39.442Z] PID: 8472 TID: 13268 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-23T06:11:39.939Z] PID: 8472 TID: 3776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.7607406,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7288563,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":39560.9442758,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":39560.9477404,"timestamp":17874654999393957,"weight":1.0}] 114 [2026-08-23T06:11:39.939Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-23T06:11:39.939Z] PID: 8472 TID: 3776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.7607831,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7289333,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":39560.9443182,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":39560.9477828,"timestamp":17874654999394382,"weight":1.0}] 116 [2026-08-23T06:11:39.969Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-23T06:11:39.969Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-23T06:11:39.969Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-23T06:11:39.969Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-23T06:11:39.969Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-23T06:11:40.077Z] PID: 8472 TID: 24200 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 2084 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 2084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 11020 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 11020 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-23T06:11:44.980Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-23T06:11:44.981Z] PID: 8472 TID: 11020 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-23T06:11:44.981Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-23T06:11:44.981Z] PID: 8472 TID: 19112 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.8029109,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":39565.9864461,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":39565.9899107,"timestamp":17874655049815659,"weight":1.0}] 135 [2026-08-23T06:11:44.981Z] PID: 8472 TID: 19112 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.8029194,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":39565.9864546,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":39565.9899191,"timestamp":17874655049815746,"weight":1.0}] 136 [2026-08-23T06:11:45.011Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-23T06:11:45.011Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-23T06:11:45.011Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-23T06:11:45.011Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-23T06:11:45.011Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-23T06:11:45.011Z] PID: 8472 TID: 2084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-23T06:11:45.120Z] PID: 8472 TID: 11020 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-23T06:11:45.120Z] PID: 8472 TID: 11020 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-23T06:11:45.121Z] PID: 8472 TID: 11020 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-23T06:11:45.121Z] PID: 8472 TID: 11020 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-23T06:11:45.121Z] PID: 8472 TID: 11020 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-23T06:11:45.121Z] PID: 8472 TID: 11020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-23T06:11:45.121Z] PID: 8472 TID: 11020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-23T06:11:45.218Z] PID: 8472 TID: 11020 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-23T06:11:45.218Z] PID: 8472 TID: 11020 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-23T06:11:45.219Z] PID: 8472 TID: 11020 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-24T08:23:10.062Z] PID: 26892 TID: 26896 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-24T08:23:10.062Z] PID: 26892 TID: 26896 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-24T08:23:10.075Z] PID: 26892 TID: 26896 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[26892] 4 [2026-08-24T08:23:10.075Z] PID: 26892 TID: 26896 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-24T08:23:10.075Z] PID: 26892 TID: 26896 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-24T08:23:10.075Z] PID: 26892 TID: 26896 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-24T08:23:10.197Z] PID: 26892 TID: 26896 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-24T08:23:10.198Z] PID: 26892 TID: 26896 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-24T08:23:10.332Z] PID: 26892 TID: 26896 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-24T08:23:10.333Z] PID: 26892 TID: 27340 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.succ]: [{"appUptime":0.3416288,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":128},"systemUptime":78830.9530002,"taxonomy":"cldcfg.load.succ","throttleCount":0,"timeSinceSystemResume":78830.9506286,"timestamp":17875597903332002,"weight":19.999996185302734}] 11 [2026-08-24T08:23:10.531Z] PID: 26892 TID: 26896 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 12 [2026-08-24T08:23:10.531Z] PID: 26892 TID: 26896 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 13 [2026-08-24T08:23:10.531Z] PID: 26892 TID: 26896 INFO (eax::services::language::init) Language init: resolved default language=[tr] 14 [2026-08-24T08:23:10.531Z] PID: 26892 TID: 26896 INFO (eax::services::language::init) Language init: language=[tr] 15 [2026-08-24T08:23:10.545Z] PID: 26892 TID: 26896 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 16 [2026-08-24T08:23:10.548Z] PID: 26892 TID: 26896 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 17 [2026-08-24T08:23:10.549Z] PID: 26892 TID: 26896 INFO (eax::apps::servicesInit) Services started. 18 [2026-08-24T08:23:10.549Z] PID: 26892 TID: 27348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5582771,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":78831.1696486,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":78831.1672769,"timestamp":17875597905498490,"weight":1.0}] 19 [2026-08-24T08:23:10.549Z] PID: 26892 TID: 27348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5582952,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":78831.1696668,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":78831.167295,"timestamp":17875597905498675,"weight":1.0}] 20 [2026-08-24T08:23:10.550Z] PID: 26892 TID: 26896 INFO (eax::apps::app_main) Client started from updater: [true] 21 [2026-08-24T08:23:10.558Z] PID: 26892 TID: 26896 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 22 [2026-08-24T08:23:10.573Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 23 [2026-08-24T08:23:10.574Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 24 [2026-08-24T08:23:10.574Z] PID: 26892 TID: 26896 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 25 [2026-08-24T08:23:10.574Z] PID: 26892 TID: 26896 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 26 [2026-08-24T08:23:10.574Z] PID: 26892 TID: 26896 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 27 [2026-08-24T08:23:10.574Z] PID: 26892 TID: 26896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 28 [2026-08-24T08:23:10.574Z] PID: 26892 TID: 26896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 29 [2026-08-24T08:23:10.575Z] PID: 26892 TID: 26896 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 30 [2026-08-24T08:23:10.576Z] PID: 26892 TID: 27336 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-08-24T08:23:10.576Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-08-24T08:23:10.576Z] PID: 26892 TID: 27336 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-08-24T08:23:10.576Z] PID: 26892 TID: 27336 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-08-24T08:23:10.576Z] PID: 26892 TID: 27336 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-08-24T08:23:10.576Z] PID: 26892 TID: 27336 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-08-24T08:23:10.580Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-24T08:23:10.580Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-24T08:23:10.741Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-08-24T08:23:10.749Z] PID: 26892 TID: 27552 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64410] 40 [2026-08-24T08:23:10.751Z] PID: 26892 TID: 27552 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64411] 41 [2026-08-24T08:19:43.000Z] PID: 26892 TID: 27556 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787559583] drift[-207794.436ms] 42 [2026-08-24T08:19:43.170Z] PID: 26892 TID: 27336 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 43 [2026-08-24T08:19:43.277Z] PID: 26892 TID: 27552 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-24 11:23:10 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-08-24T08:19:43.277Z] PID: 26892 TID: 27552 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-24 11:23:10 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-08-24T08:19:43.774Z] PID: 26892 TID: 27556 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-08-24T08:19:44.220Z] PID: 26892 TID: 27548 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64427] 47 [2026-08-24T08:19:44.254Z] PID: 26892 TID: 27548 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64427] 48 [2026-08-24T08:19:44.256Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-24T08:19:44.263Z] PID: 26892 TID: 27328 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-08-24T08:19:44.263Z] PID: 26892 TID: 27328 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-08-24T08:19:44.263Z] PID: 26892 TID: 27556 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 52 [2026-08-24T08:19:44.263Z] PID: 26892 TID: 26896 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27336 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27336 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27336 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0670366,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":78832.6784082,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":78832.6760364,"timestamp":17875595842641725,"weight":1.0}] 58 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27336 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 59 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-24T08:19:44.264Z] PID: 26892 TID: 27352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0673848,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":78832.6787563,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":78832.6763845,"timestamp":17875595842645206,"weight":1.0}] 70 [2026-08-24T08:19:44.265Z] PID: 26892 TID: 27556 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64438] 71 [2026-08-24T08:19:44.397Z] PID: 26892 TID: 27556 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64438], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 28348 | 72 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27340 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2045885,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":78832.8159601,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":78832.8135884,"timestamp":17875595844017241,"weight":1.0}] 78 [2026-08-24T08:19:44.401Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-08-24T08:19:44.403Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-24T08:19:44.420Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-24T08:19:44.420Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-24T08:19:44.420Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-24T08:19:44.420Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-24T08:19:44.440Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-24T08:19:44.466Z] PID: 26892 TID: 27556 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-24T08:19:44.467Z] PID: 26892 TID: 27556 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-24T08:19:44.467Z] PID: 26892 TID: 27556 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-24T08:19:44.467Z] PID: 26892 TID: 27556 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 108 [2026-08-24T08:19:44.467Z] PID: 26892 TID: 27556 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-24T08:19:44.497Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-24T08:19:44.497Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-24T08:19:44.497Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-24T08:19:45.042Z] PID: 26892 TID: 26996 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-24T08:19:45.043Z] PID: 26892 TID: 26996 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-24T08:19:45.223Z] PID: 26892 TID: 27340 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0265695,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7564273,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":78833.6379409,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":78833.6355693,"timestamp":17875595852237053,"weight":1.0}] 115 [2026-08-24T08:19:45.223Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-08-24T08:19:45.223Z] PID: 26892 TID: 27340 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0266332,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7565347,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":78833.6380047,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":78833.6356329,"timestamp":17875595852237691,"weight":1.0}] 117 [2026-08-24T08:19:45.254Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-24T08:19:45.254Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-24T08:19:45.254Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-24T08:19:45.254Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-24T08:19:45.254Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-24T08:19:45.457Z] PID: 26892 TID: 27636 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 27556 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 27556 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 26896 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 26896 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-24T08:19:50.281Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-24T08:19:50.282Z] PID: 26892 TID: 26896 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-24T08:19:50.282Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-24T08:19:50.282Z] PID: 26892 TID: 27352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.0854822,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":78838.6968537,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":78838.6944819,"timestamp":17875595902826179,"weight":1.0}] 136 [2026-08-24T08:19:50.282Z] PID: 26892 TID: 27352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.0854908,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":78838.6968624,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":78838.6944906,"timestamp":17875595902826268,"weight":1.0}] 137 [2026-08-24T08:19:50.312Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-24T08:19:50.312Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-24T08:19:50.312Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-24T08:19:50.312Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-24T08:19:50.312Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-24T08:19:50.312Z] PID: 26892 TID: 27556 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-24T08:19:50.389Z] PID: 26892 TID: 26896 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-24T08:19:50.389Z] PID: 26892 TID: 26896 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-24T08:19:50.405Z] PID: 26892 TID: 26896 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-24T08:19:50.405Z] PID: 26892 TID: 26896 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-24T08:19:50.405Z] PID: 26892 TID: 26896 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-24T08:19:50.405Z] PID: 26892 TID: 26896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-24T08:19:50.405Z] PID: 26892 TID: 26896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-24T08:19:50.962Z] PID: 26892 TID: 26896 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-24T08:19:50.962Z] PID: 26892 TID: 26896 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-24T08:19:50.963Z] PID: 26892 TID: 26896 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-24T19:06:31.511Z] PID: 43308 TID: 19324 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-24T19:06:31.511Z] PID: 43308 TID: 19324 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-24T19:06:31.524Z] PID: 43308 TID: 19324 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[43308] 4 [2026-08-24T19:06:31.524Z] PID: 43308 TID: 19324 INFO (eax::apps::utils::logAppInfo) Version: 13.768.7-6285-a4d603311 5 [2026-08-24T19:06:31.524Z] PID: 43308 TID: 19324 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-08-24T19:06:31.524Z] PID: 43308 TID: 19324 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.768.7.6285-1786558147\EA Desktop\EADesktop.exe] 7 [2026-08-24T19:06:31.796Z] PID: 43308 TID: 19324 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-24T19:06:31.797Z] PID: 43308 TID: 19324 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-24T19:06:31.814Z] PID: 43308 TID: 19324 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-24T19:06:31.815Z] PID: 43308 TID: 19324 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-24T19:06:31.815Z] PID: 43308 TID: 19324 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-24T19:06:31.815Z] PID: 43308 TID: 19324 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-24T19:06:31.946Z] PID: 43308 TID: 19324 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-24T19:06:32.222Z] PID: 43308 TID: 19324 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-24T19:06:32.222Z] PID: 43308 TID: 19324 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-24T19:06:32.222Z] PID: 43308 TID: 19324 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-24T19:06:32.222Z] PID: 43308 TID: 19324 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-24T19:06:32.238Z] PID: 43308 TID: 19324 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-24T19:06:32.242Z] PID: 43308 TID: 19324 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-24T19:06:32.243Z] PID: 43308 TID: 19324 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-24T19:06:32.243Z] PID: 43308 TID: 19324 INFO (eax::apps::app_main) Client started from updater: [false] 22 [2026-08-24T19:06:32.244Z] PID: 43308 TID: 33820 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.827748,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":117432.8653209,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":117432.8587478,"timestamp":17875983922439306,"weight":1.0}] 23 [2026-08-24T19:06:32.244Z] PID: 43308 TID: 33820 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8277658,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":117432.8653388,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":117432.8587655,"timestamp":17875983922439485,"weight":1.0}] 24 [2026-08-24T19:06:32.253Z] PID: 43308 TID: 19324 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-24T19:06:32.270Z] PID: 43308 TID: 19324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-24T19:06:32.271Z] PID: 43308 TID: 19324 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-24T19:06:32.272Z] PID: 43308 TID: 33956 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-24T19:06:32.272Z] PID: 43308 TID: 33956 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 35 [2026-08-24T19:06:32.272Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 36 [2026-08-24T19:06:32.277Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-08-24T19:06:32.277Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-08-24T19:06:32.292Z] PID: 43308 TID: 10656 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64427] 39 [2026-08-24T19:06:32.413Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-24T19:06:32.413Z] PID: 43308 TID: 43920 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56374] 41 [2026-08-24T19:06:32.414Z] PID: 43308 TID: 43920 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56375] 42 [2026-08-24T19:06:32.433Z] PID: 43308 TID: 10656 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64427] 43 [2026-08-24T19:06:32.435Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 44 [2026-08-24T19:06:32.441Z] PID: 43308 TID: 5324 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 45 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 19324 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 46 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 1988 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 47 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 1988 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 48 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 33956 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 49 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 33956 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 50 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 33956 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 51 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 46908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.0273863,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":117433.0649593,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":117433.058386,"timestamp":17875983924435690,"weight":1.0}] 52 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 53 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 33956 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 54 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 55 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 56 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 57 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 58 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 59 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 60 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 61 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 62 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 63 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 64 [2026-08-24T19:06:32.443Z] PID: 43308 TID: 4136 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.0277471,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":117433.0653201,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":117433.0587468,"timestamp":17875983924439298,"weight":1.0}] 65 [2026-08-24T19:06:32.445Z] PID: 43308 TID: 5324 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56378] 66 [2026-08-24T19:06:32.458Z] PID: 43308 TID: 5324 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56378], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27712 | 67 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 68 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 69 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 70 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 71 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 72 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 73 [2026-08-24T19:06:32.463Z] PID: 43308 TID: 10968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.0469005,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":117433.0844735,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":117433.0779003,"timestamp":17875983924630831,"weight":1.0}] 74 [2026-08-24T19:06:32.464Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 75 [2026-08-24T19:03:05.000Z] PID: 43308 TID: 5324 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787598185] drift[-207469.005ms] 76 [2026-08-24T19:03:05.015Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 77 [2026-08-24T19:03:05.015Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 78 [2026-08-24T19:03:05.015Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 79 [2026-08-24T19:03:05.015Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 80 [2026-08-24T19:03:05.028Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 81 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 82 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 83 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 84 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 85 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 86 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-08-24T19:03:05.046Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 91 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 92 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 93 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 94 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 95 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 96 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 97 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 98 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 99 [2026-08-24T19:03:05.077Z] PID: 43308 TID: 5324 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 100 [2026-08-24T19:03:05.078Z] PID: 43308 TID: 5324 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 101 [2026-08-24T19:03:05.078Z] PID: 43308 TID: 5324 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 102 [2026-08-24T19:03:05.078Z] PID: 43308 TID: 5324 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 103 [2026-08-24T19:03:05.078Z] PID: 43308 TID: 5324 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up fast link login for [InitialUserLogin] flow 104 [2026-08-24T19:03:05.078Z] PID: 43308 TID: 5324 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 105 [2026-08-24T19:03:05.108Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 106 [2026-08-24T19:03:05.108Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 107 [2026-08-24T19:03:05.108Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 108 [2026-08-24T19:03:05.265Z] PID: 43308 TID: 43920 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-24 22:06:32 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 109 [2026-08-24T19:03:05.265Z] PID: 43308 TID: 43920 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-24 22:06:32 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 110 [2026-08-24T19:03:05.591Z] PID: 43308 TID: 21516 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 111 [2026-08-24T19:03:05.591Z] PID: 43308 TID: 21516 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 112 [2026-08-24T19:03:05.916Z] PID: 43308 TID: 10968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.9688029,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8375985,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":117434.006376,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":117433.9998027,"timestamp":17875981859159800,"weight":1.0}] 113 [2026-08-24T19:03:05.916Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 114 [2026-08-24T19:03:05.916Z] PID: 43308 TID: 10968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.9688419,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8376688,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":117434.006415,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":117433.9998417,"timestamp":17875981859160190,"weight":1.0}] 115 [2026-08-24T19:03:05.930Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 116 [2026-08-24T19:03:05.930Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 117 [2026-08-24T19:03:05.930Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 118 [2026-08-24T19:03:05.930Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 119 [2026-08-24T19:03:05.930Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 120 [2026-08-24T19:03:06.024Z] PID: 43308 TID: 40152 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 121 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 5324 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 5324 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 19324 INFO (ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 19324 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-08-24T19:03:11.180Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-08-24T19:03:11.181Z] PID: 43308 TID: 19324 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-08-24T19:03:11.181Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-08-24T19:03:11.181Z] PID: 43308 TID: 4136 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.2344149,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":117439.2719879,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":117439.2654146,"timestamp":17875981911815917,"weight":1.0}] 134 [2026-08-24T19:03:11.181Z] PID: 43308 TID: 4136 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.2344227,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":117439.2719957,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":117439.2654224,"timestamp":17875981911815998,"weight":1.0}] 135 [2026-08-24T19:03:11.198Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-08-24T19:03:11.198Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-08-24T19:03:11.198Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-08-24T19:03:11.198Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-08-24T19:03:11.198Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-08-24T19:03:11.198Z] PID: 43308 TID: 5324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-08-24T19:03:11.305Z] PID: 43308 TID: 19324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-08-24T19:03:11.305Z] PID: 43308 TID: 19324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-08-24T19:03:11.306Z] PID: 43308 TID: 19324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 144 [2026-08-24T19:03:11.306Z] PID: 43308 TID: 19324 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 145 [2026-08-24T19:03:11.307Z] PID: 43308 TID: 19324 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 146 [2026-08-24T19:03:11.307Z] PID: 43308 TID: 19324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 147 [2026-08-24T19:03:11.307Z] PID: 43308 TID: 19324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 148 [2026-08-24T19:03:11.355Z] PID: 43308 TID: 19324 INFO (eax::apps::servicesTerm) Stopping services... 149 [2026-08-24T19:03:11.355Z] PID: 43308 TID: 19324 INFO (eax::apps::servicesTerm) Services stopped. 150 [2026-08-24T19:03:11.355Z] PID: 43308 TID: 19324 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-25T07:52:19.633Z] PID: 39444 TID: 13404 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-25T07:52:19.633Z] PID: 39444 TID: 13404 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-25T07:52:19.651Z] PID: 39444 TID: 13404 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[39444] 4 [2026-08-25T07:52:19.651Z] PID: 39444 TID: 13404 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-25T07:52:19.651Z] PID: 39444 TID: 13404 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-08-25T07:52:19.652Z] PID: 39444 TID: 13404 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-25T07:52:19.951Z] PID: 39444 TID: 13404 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-25T07:52:19.951Z] PID: 39444 TID: 13404 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-25T07:52:20.115Z] PID: 39444 TID: 13404 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-25T07:52:20.361Z] PID: 39444 TID: 13404 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-25T07:52:20.361Z] PID: 39444 TID: 13404 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-25T07:52:20.361Z] PID: 39444 TID: 13404 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-25T07:52:20.361Z] PID: 39444 TID: 13404 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-25T07:52:20.380Z] PID: 39444 TID: 13404 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-25T07:52:20.384Z] PID: 39444 TID: 13404 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-25T07:52:20.384Z] PID: 39444 TID: 13404 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-25T07:52:20.384Z] PID: 39444 TID: 13404 INFO (eax::apps::app_main) Client started from updater: [false] 18 [2026-08-25T07:52:20.384Z] PID: 39444 TID: 6536 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8596344,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":163381.0032198,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":163380.9996344,"timestamp":17876443403846218,"weight":1.0}] 19 [2026-08-25T07:52:20.384Z] PID: 39444 TID: 6536 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8596572,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":163381.0032429,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":163380.9996572,"timestamp":17876443403846453,"weight":1.0}] 20 [2026-08-25T07:52:20.386Z] PID: 39444 TID: 13404 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-25T07:52:20.393Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-25T07:52:20.394Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-25T07:52:20.394Z] PID: 39444 TID: 13404 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-25T07:52:20.394Z] PID: 39444 TID: 13404 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-25T07:52:20.394Z] PID: 39444 TID: 13404 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-25T07:52:20.394Z] PID: 39444 TID: 13404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-25T07:52:20.394Z] PID: 39444 TID: 13404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-25T07:52:20.395Z] PID: 39444 TID: 13404 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-25T07:52:20.396Z] PID: 39444 TID: 39536 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-25T07:52:20.396Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-25T07:52:20.396Z] PID: 39444 TID: 39536 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 32 [2026-08-25T07:52:20.397Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 33 [2026-08-25T07:52:20.397Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 34 [2026-08-25T07:52:20.401Z] PID: 39444 TID: 28484 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64249] 35 [2026-08-25T07:52:20.402Z] PID: 39444 TID: 28484 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64250] 36 [2026-08-25T07:52:20.431Z] PID: 39444 TID: 26636 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:58914] 37 [2026-08-25T07:52:20.474Z] PID: 39444 TID: 26636 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:58914] 38 [2026-08-25T07:52:20.475Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 39 [2026-08-25T07:52:20.491Z] PID: 39444 TID: 22428 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 40 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 22428 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 41 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 18860 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 42 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 18860 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 43 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 39536 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 44 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 39536 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 45 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 39536 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 46 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 39536 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 47 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 39752 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.9678713,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":163381.1114569,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":163381.1078712,"timestamp":17876443404928592,"weight":1.0}] 48 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 22428 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 49 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 50 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 51 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 52 [2026-08-25T07:52:20.492Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 53 [2026-08-25T07:52:20.493Z] PID: 39444 TID: 39752 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.9679655,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":163381.1115511,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":163381.1079654,"timestamp":17876443404929535,"weight":1.0}] 54 [2026-08-25T07:52:20.493Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 55 [2026-08-25T07:52:20.493Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 56 [2026-08-25T07:52:20.493Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 57 [2026-08-25T07:52:20.493Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 58 [2026-08-25T07:52:20.493Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 59 [2026-08-25T07:52:20.494Z] PID: 39444 TID: 22428 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64255] 60 [2026-08-25T07:52:20.594Z] PID: 39444 TID: 22428 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64255], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 29476 | 61 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 62 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 6536 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.0754499,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":163381.2190355,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":163381.2154499,"timestamp":17876443406004375,"weight":1.0}] 63 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 64 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 65 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 66 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 67 [2026-08-25T07:52:20.600Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 68 [2026-08-25T07:48:54.000Z] PID: 39444 TID: 22428 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787644134] drift[-206600.939ms] 69 [2026-08-25T07:48:54.001Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 70 [2026-08-25T07:48:54.011Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 71 [2026-08-25T07:48:54.012Z] PID: 39444 TID: 13404 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 72 [2026-08-25T07:48:54.018Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 73 [2026-08-25T07:48:54.018Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 74 [2026-08-25T07:48:54.018Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 75 [2026-08-25T07:48:54.018Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-08-25T07:48:54.034Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 77 [2026-08-25T07:48:54.034Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 78 [2026-08-25T07:48:54.035Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-08-25T07:48:54.068Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 80 [2026-08-25T07:48:54.096Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 81 [2026-08-25T07:48:54.096Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 82 [2026-08-25T07:48:54.096Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-25T07:48:54.096Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 87 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 88 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 89 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 90 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 91 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 92 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 93 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 94 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 95 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 96 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 97 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 98 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 99 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 100 [2026-08-25T07:48:54.126Z] PID: 39444 TID: 22428 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 101 [2026-08-25T07:48:54.156Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 102 [2026-08-25T07:48:54.156Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 103 [2026-08-25T07:48:54.156Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 104 [2026-08-25T07:48:54.418Z] PID: 39444 TID: 28484 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-25 10:52:20 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 105 [2026-08-25T07:48:54.418Z] PID: 39444 TID: 28484 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-25 10:52:20 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 106 [2026-08-25T07:48:54.585Z] PID: 39444 TID: 22240 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 107 [2026-08-25T07:48:54.585Z] PID: 39444 TID: 22240 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 108 [2026-08-25T07:48:54.929Z] PID: 39444 TID: 6536 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.0054883,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8025255,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":163382.1490739,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":163382.1454882,"timestamp":17876441349295366,"weight":1.0}] 109 [2026-08-25T07:48:54.929Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 110 [2026-08-25T07:48:54.929Z] PID: 39444 TID: 6536 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.0055734,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.802691,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":163382.1491591,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":163382.1455734,"timestamp":17876441349296220,"weight":1.0}] 111 [2026-08-25T07:48:54.957Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 112 [2026-08-25T07:48:54.957Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 113 [2026-08-25T07:48:54.957Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 114 [2026-08-25T07:48:54.957Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 115 [2026-08-25T07:48:54.957Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 116 [2026-08-25T07:48:55.019Z] PID: 39444 TID: 39892 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 117 [2026-08-25T07:49:01.552Z] PID: 39444 TID: 22428 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 118 [2026-08-25T07:49:01.552Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 119 [2026-08-25T07:49:01.552Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 120 [2026-08-25T07:49:01.552Z] PID: 39444 TID: 22428 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 121 [2026-08-25T07:49:01.552Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 122 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 123 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 124 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 13404 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 125 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 13404 WARN (ui::SpaViewController::closeWindow) No window 126 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 127 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 13404 INFO (eax::apps::app_main) Closing app, starting teardown 128 [2026-08-25T07:49:01.554Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 129 [2026-08-25T07:49:01.555Z] PID: 39444 TID: 38328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.6309206,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":163388.7745062,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":163388.7709206,"timestamp":17876441415549688,"weight":1.0}] 130 [2026-08-25T07:49:01.555Z] PID: 39444 TID: 38328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.630934,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":163388.7745197,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":163388.770934,"timestamp":17876441415549826,"weight":1.0}] 131 [2026-08-25T07:49:01.585Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 132 [2026-08-25T07:49:01.585Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 133 [2026-08-25T07:49:01.585Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 134 [2026-08-25T07:49:01.585Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 135 [2026-08-25T07:49:01.585Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 136 [2026-08-25T07:49:01.585Z] PID: 39444 TID: 22428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 137 [2026-08-25T07:49:01.663Z] PID: 39444 TID: 13404 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 138 [2026-08-25T07:49:01.663Z] PID: 39444 TID: 13404 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 139 [2026-08-25T07:49:01.677Z] PID: 39444 TID: 13404 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 140 [2026-08-25T07:49:01.678Z] PID: 39444 TID: 13404 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 141 [2026-08-25T07:49:01.679Z] PID: 39444 TID: 13404 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 142 [2026-08-25T07:49:01.679Z] PID: 39444 TID: 13404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 143 [2026-08-25T07:49:01.679Z] PID: 39444 TID: 13404 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 144 [2026-08-25T07:49:01.880Z] PID: 39444 TID: 13404 INFO (eax::apps::servicesTerm) Stopping services... 145 [2026-08-25T07:49:01.881Z] PID: 39444 TID: 13404 INFO (eax::apps::servicesTerm) Services stopped. 146 [2026-08-25T07:49:01.881Z] PID: 39444 TID: 13404 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-26T07:13:25.033Z] PID: 25616 TID: 25620 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-26T07:13:25.033Z] PID: 25616 TID: 25620 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-26T07:13:25.046Z] PID: 25616 TID: 25620 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25616] 4 [2026-08-26T07:13:25.046Z] PID: 25616 TID: 25620 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-26T07:13:25.046Z] PID: 25616 TID: 25620 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-26T07:13:25.046Z] PID: 25616 TID: 25620 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-26T07:13:25.174Z] PID: 25616 TID: 25620 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-26T07:13:25.174Z] PID: 25616 TID: 25620 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-26T07:13:25.452Z] PID: 25616 TID: 25620 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-26T07:13:25.585Z] PID: 25616 TID: 25620 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-26T07:13:25.585Z] PID: 25616 TID: 25620 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-26T07:13:25.585Z] PID: 25616 TID: 25620 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-26T07:13:25.585Z] PID: 25616 TID: 25620 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-26T07:13:25.600Z] PID: 25616 TID: 25620 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-26T07:13:25.604Z] PID: 25616 TID: 25620 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-26T07:13:25.605Z] PID: 25616 TID: 25620 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-26T07:13:25.606Z] PID: 25616 TID: 26076 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6436244,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":13962.2310825,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":13962.2216241,"timestamp":17877284056060198,"weight":1.0}] 18 [2026-08-26T07:13:25.606Z] PID: 25616 TID: 25620 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-08-26T07:13:25.606Z] PID: 25616 TID: 26076 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6436399,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":13962.231098,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":13962.2216396,"timestamp":17877284056060356,"weight":1.0}] 20 [2026-08-26T07:13:25.617Z] PID: 25616 TID: 25620 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-26T07:13:25.635Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-26T07:13:25.636Z] PID: 25616 TID: 25620 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-26T07:13:25.637Z] PID: 25616 TID: 26052 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-26T07:13:25.637Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-26T07:13:25.638Z] PID: 25616 TID: 26052 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-26T07:13:25.638Z] PID: 25616 TID: 26052 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-26T07:13:25.638Z] PID: 25616 TID: 26052 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-26T07:13:25.638Z] PID: 25616 TID: 26052 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-26T07:13:25.643Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-26T07:13:25.643Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-26T07:09:58.000Z] PID: 25616 TID: 24944 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787728198] drift[-207801.851ms] 38 [2026-08-26T07:09:58.001Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-08-26T07:09:58.009Z] PID: 25616 TID: 24940 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [53217] 40 [2026-08-26T07:09:58.010Z] PID: 25616 TID: 24940 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [53218] 41 [2026-08-26T07:09:58.264Z] PID: 25616 TID: 26052 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 42 [2026-08-26T07:09:58.372Z] PID: 25616 TID: 24940 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-26 10:13:25 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-26T07:09:58.372Z] PID: 25616 TID: 24940 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-26 10:13:25 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-26T07:09:58.828Z] PID: 25616 TID: 24944 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-26T07:09:59.272Z] PID: 25616 TID: 26052 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-26T07:09:59.290Z] PID: 25616 TID: 24936 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:53240] 47 [2026-08-26T07:09:59.327Z] PID: 25616 TID: 24936 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:53240] 48 [2026-08-26T07:09:59.328Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-26T07:09:59.336Z] PID: 25616 TID: 26060 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26060 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 25620 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26052 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26052 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26052 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26052 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1768571,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":13963.7643153,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":13963.7548569,"timestamp":17877281993374018,"weight":1.0}] 59 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-26T07:09:59.337Z] PID: 25616 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1769434,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":13963.7644015,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":13963.7549431,"timestamp":17877281993374880,"weight":1.0}] 70 [2026-08-26T07:09:59.338Z] PID: 25616 TID: 24944 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [53248] 71 [2026-08-26T07:09:59.472Z] PID: 25616 TID: 24944 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=53248], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23824 | 72 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-26T07:09:59.477Z] PID: 25616 TID: 26080 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3168786,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":13963.9043367,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":13963.8948784,"timestamp":17877281994774228,"weight":1.0}] 79 [2026-08-26T07:09:59.479Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-26T07:09:59.504Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-26T07:09:59.504Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-26T07:09:59.504Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-26T07:09:59.504Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-26T07:09:59.511Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-26T07:09:59.535Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-26T07:09:59.566Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-26T07:09:59.567Z] PID: 25616 TID: 24944 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-26T07:09:59.567Z] PID: 25616 TID: 24944 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-26T07:09:59.567Z] PID: 25616 TID: 24944 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-26T07:09:59.567Z] PID: 25616 TID: 24944 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-26T07:09:59.567Z] PID: 25616 TID: 24944 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-08-26T07:09:59.567Z] PID: 25616 TID: 24944 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-26T07:09:59.597Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-26T07:09:59.597Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-26T07:09:59.597Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-26T07:10:00.110Z] PID: 25616 TID: 19104 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-26T07:10:00.111Z] PID: 25616 TID: 19104 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-26T07:10:00.408Z] PID: 25616 TID: 26080 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2474506,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.840393,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":13964.8349088,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":13964.8254504,"timestamp":17877282004079953,"weight":1.0}] 115 [2026-08-26T07:10:00.408Z] PID: 25616 TID: 26080 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2474879,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.840475,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":13964.834946,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":13964.8254876,"timestamp":17877282004080327,"weight":1.0}] 116 [2026-08-26T07:10:00.409Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 117 [2026-08-26T07:10:00.435Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-26T07:10:00.435Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-26T07:10:00.435Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-26T07:10:00.435Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-26T07:10:00.435Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-26T07:10:00.534Z] PID: 25616 TID: 5256 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 24944 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 24944 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 25620 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 25620 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-26T07:10:05.328Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-26T07:10:05.329Z] PID: 25616 TID: 25620 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-26T07:10:05.329Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-26T07:10:05.329Z] PID: 25616 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.1693965,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":13969.7568546,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":13969.7473962,"timestamp":17877282053299409,"weight":1.0}] 136 [2026-08-26T07:10:05.330Z] PID: 25616 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.1694053,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":13969.7568634,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":13969.747405,"timestamp":17877282053299501,"weight":1.0}] 137 [2026-08-26T07:10:05.354Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-26T07:10:05.354Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-26T07:10:05.354Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-26T07:10:05.354Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-26T07:10:05.354Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-26T07:10:05.354Z] PID: 25616 TID: 24944 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-26T07:10:05.475Z] PID: 25616 TID: 25620 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-26T07:10:05.476Z] PID: 25616 TID: 25620 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-26T07:10:05.476Z] PID: 25616 TID: 25620 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-26T07:10:05.477Z] PID: 25616 TID: 25620 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-26T07:10:05.477Z] PID: 25616 TID: 25620 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-26T07:10:05.477Z] PID: 25616 TID: 25620 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-26T07:10:05.477Z] PID: 25616 TID: 25620 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-26T07:10:05.707Z] PID: 25616 TID: 25620 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-26T07:10:05.707Z] PID: 25616 TID: 25620 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-26T07:10:05.707Z] PID: 25616 TID: 25620 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-27T08:29:31.903Z] PID: 27232 TID: 27236 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-27T08:29:31.903Z] PID: 27232 TID: 27236 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-27T08:29:31.916Z] PID: 27232 TID: 27236 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[27232] 4 [2026-08-27T08:29:31.916Z] PID: 27232 TID: 27236 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-27T08:29:31.917Z] PID: 27232 TID: 27236 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-27T08:29:31.917Z] PID: 27232 TID: 27236 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-27T08:29:32.027Z] PID: 27232 TID: 27236 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-27T08:29:32.027Z] PID: 27232 TID: 27236 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-27T08:29:32.047Z] PID: 27232 TID: 27236 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-27T08:29:32.048Z] PID: 27232 TID: 27236 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-27T08:29:32.048Z] PID: 27232 TID: 27236 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-27T08:29:32.048Z] PID: 27232 TID: 27236 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-27T08:29:32.211Z] PID: 27232 TID: 27236 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-27T08:29:32.457Z] PID: 27232 TID: 27236 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-27T08:29:32.458Z] PID: 27232 TID: 27236 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-27T08:29:32.458Z] PID: 27232 TID: 27236 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-27T08:29:32.458Z] PID: 27232 TID: 27236 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-27T08:29:32.472Z] PID: 27232 TID: 27236 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-27T08:29:32.476Z] PID: 27232 TID: 27236 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-27T08:29:32.477Z] PID: 27232 TID: 27236 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-27T08:29:32.477Z] PID: 27232 TID: 27236 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-27T08:29:32.477Z] PID: 27232 TID: 20648 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6531074,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":17844.1003638,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":17844.0901072,"timestamp":17878193724777435,"weight":1.0}] 23 [2026-08-27T08:29:32.478Z] PID: 27232 TID: 20648 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.653122,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":17844.1003786,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":17844.0901219,"timestamp":17878193724777585,"weight":1.0}] 24 [2026-08-27T08:29:32.486Z] PID: 27232 TID: 27236 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-27T08:29:32.501Z] PID: 27232 TID: 27236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-27T08:29:32.502Z] PID: 27232 TID: 27236 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-27T08:29:32.503Z] PID: 27232 TID: 27632 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-27T08:29:32.503Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-08-27T08:29:32.503Z] PID: 27232 TID: 27632 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-08-27T08:29:32.503Z] PID: 27232 TID: 27632 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-08-27T08:29:32.503Z] PID: 27232 TID: 27632 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-08-27T08:29:32.503Z] PID: 27232 TID: 27632 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-08-27T08:29:32.507Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-08-27T08:29:32.507Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-08-27T08:26:04.000Z] PID: 27232 TID: 27184 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787819164] drift[-208641.799ms] 42 [2026-08-27T08:26:04.002Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-08-27T08:26:04.007Z] PID: 27232 TID: 27160 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [53020] 44 [2026-08-27T08:26:04.008Z] PID: 27232 TID: 27160 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [53021] 45 [2026-08-27T08:26:04.232Z] PID: 27232 TID: 27632 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 46 [2026-08-27T08:26:04.327Z] PID: 27232 TID: 27160 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-27 11:29:32 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-08-27T08:26:04.327Z] PID: 27232 TID: 27160 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-27 11:29:32 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-08-27T08:26:04.853Z] PID: 27232 TID: 27184 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-08-27T08:26:05.238Z] PID: 27232 TID: 27632 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 50 [2026-08-27T08:26:05.257Z] PID: 27232 TID: 27124 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:53031] 51 [2026-08-27T08:26:05.292Z] PID: 27232 TID: 27124 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:53031] 52 [2026-08-27T08:26:05.294Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-08-27T08:26:05.301Z] PID: 27232 TID: 27644 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27644 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27236 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 56 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 57 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 58 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27632 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 59 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27632 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 60 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27632 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 61 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27632 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 22508 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1198231,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":17845.5670796,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":17845.5568229,"timestamp":17878191653026597,"weight":1.0}] 66 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 72 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-08-27T08:26:05.302Z] PID: 27232 TID: 22508 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.119896,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":17845.5671525,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":17845.5568958,"timestamp":17878191653027327,"weight":1.0}] 74 [2026-08-27T08:26:05.303Z] PID: 27232 TID: 27184 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [53039] 75 [2026-08-27T08:26:05.440Z] PID: 27232 TID: 27184 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=53039], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27944 | 76 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-08-27T08:26:05.445Z] PID: 27232 TID: 4732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2622349,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":17845.7094915,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":17845.6992348,"timestamp":17878191654450711,"weight":1.0}] 83 [2026-08-27T08:26:05.446Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-08-27T08:26:05.472Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-08-27T08:26:05.472Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-08-27T08:26:05.472Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-08-27T08:26:05.472Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-08-27T08:26:05.479Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-08-27T08:26:05.503Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-08-27T08:26:05.534Z] PID: 27232 TID: 27184 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-08-27T08:26:05.535Z] PID: 27232 TID: 27184 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-08-27T08:26:05.535Z] PID: 27232 TID: 27184 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-08-27T08:26:05.535Z] PID: 27232 TID: 27184 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-08-27T08:26:05.535Z] PID: 27232 TID: 27184 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-08-27T08:26:05.535Z] PID: 27232 TID: 27184 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-08-27T08:26:05.565Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-08-27T08:26:05.565Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-08-27T08:26:05.565Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-08-27T08:26:06.052Z] PID: 27232 TID: 7972 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-08-27T08:26:06.053Z] PID: 27232 TID: 7972 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-08-27T08:26:06.372Z] PID: 27232 TID: 4732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.1897299,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8372143,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":17846.6369864,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":17846.6267298,"timestamp":17878191663725665,"weight":1.0}] 119 [2026-08-27T08:26:06.372Z] PID: 27232 TID: 4732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1897769,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.837297,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":17846.6370335,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":17846.6267768,"timestamp":17878191663726137,"weight":1.0}] 120 [2026-08-27T08:26:06.372Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 121 [2026-08-27T08:26:06.403Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-08-27T08:26:06.403Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-08-27T08:26:06.403Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-08-27T08:26:06.403Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-08-27T08:26:06.403Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-08-27T08:26:06.482Z] PID: 27232 TID: 23048 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27184 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27184 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27236 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27236 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-08-27T08:26:11.857Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-08-27T08:26:11.858Z] PID: 27232 TID: 27236 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-08-27T08:26:11.858Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-08-27T08:26:11.858Z] PID: 27232 TID: 22508 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.6758608,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":17852.1231174,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":17852.1128607,"timestamp":17878191718586972,"weight":1.0}] 140 [2026-08-27T08:26:11.858Z] PID: 27232 TID: 22508 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.6758702,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":17852.1231267,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":17852.11287,"timestamp":17878191718587070,"weight":1.0}] 141 [2026-08-27T08:26:11.876Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-08-27T08:26:11.876Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-08-27T08:26:11.876Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-08-27T08:26:11.876Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-08-27T08:26:11.876Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-08-27T08:26:11.876Z] PID: 27232 TID: 27184 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-08-27T08:26:11.985Z] PID: 27232 TID: 27236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-08-27T08:26:11.985Z] PID: 27232 TID: 27236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-08-27T08:26:12.000Z] PID: 27232 TID: 27236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-08-27T08:26:12.001Z] PID: 27232 TID: 27236 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-08-27T08:26:12.001Z] PID: 27232 TID: 27236 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-08-27T08:26:12.001Z] PID: 27232 TID: 27236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-08-27T08:26:12.001Z] PID: 27232 TID: 27236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-08-27T08:26:12.142Z] PID: 27232 TID: 27236 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-08-27T08:26:12.142Z] PID: 27232 TID: 27236 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-08-27T08:26:12.142Z] PID: 27232 TID: 27236 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-27T18:04:02.602Z] PID: 24424 TID: 24428 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-27T18:04:02.603Z] PID: 24424 TID: 24428 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-27T18:04:02.617Z] PID: 24424 TID: 24428 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[24424] 4 [2026-08-27T18:04:02.617Z] PID: 24424 TID: 24428 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-27T18:04:02.617Z] PID: 24424 TID: 24428 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-27T18:04:02.618Z] PID: 24424 TID: 24428 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-27T18:04:02.733Z] PID: 24424 TID: 24428 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-27T18:04:02.734Z] PID: 24424 TID: 24428 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-27T18:04:02.756Z] PID: 24424 TID: 24428 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-27T18:04:02.756Z] PID: 24424 TID: 24428 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-27T18:04:02.756Z] PID: 24424 TID: 24428 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-27T18:04:02.756Z] PID: 24424 TID: 24428 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-27T18:04:03.050Z] PID: 24424 TID: 24428 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-27T18:04:03.176Z] PID: 24424 TID: 24428 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-08-27T18:04:03.176Z] PID: 24424 TID: 24428 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-08-27T18:04:03.176Z] PID: 24424 TID: 24428 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-08-27T18:04:03.176Z] PID: 24424 TID: 24428 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-08-27T18:04:03.191Z] PID: 24424 TID: 24428 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-08-27T18:04:03.196Z] PID: 24424 TID: 24428 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-08-27T18:04:03.197Z] PID: 24424 TID: 24428 INFO (eax::apps::servicesInit) Services started. 21 [2026-08-27T18:04:03.197Z] PID: 24424 TID: 24428 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-08-27T18:04:03.197Z] PID: 24424 TID: 24188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6746685,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6640.8158596,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6640.8146682,"timestamp":17878538431976658,"weight":1.0}] 23 [2026-08-27T18:04:03.198Z] PID: 24424 TID: 24188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6746835,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6640.8158747,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6640.8146832,"timestamp":17878538431976811,"weight":1.0}] 24 [2026-08-27T18:04:03.207Z] PID: 24424 TID: 24428 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-08-27T18:04:03.222Z] PID: 24424 TID: 24428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-08-27T18:04:03.224Z] PID: 24424 TID: 24428 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-08-27T18:04:03.225Z] PID: 24424 TID: 24376 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-08-27T18:04:03.225Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-08-27T18:04:03.225Z] PID: 24424 TID: 24376 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-08-27T18:04:03.225Z] PID: 24424 TID: 24376 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-08-27T18:04:03.225Z] PID: 24424 TID: 24376 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-08-27T18:04:03.225Z] PID: 24424 TID: 24376 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-08-27T18:04:03.229Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-08-27T18:04:03.230Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-08-27T18:00:35.000Z] PID: 24424 TID: 25064 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787853635] drift[-208360.130ms] 42 [2026-08-27T18:00:35.012Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-08-27T18:00:35.021Z] PID: 24424 TID: 25060 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58510] 44 [2026-08-27T18:00:35.022Z] PID: 24424 TID: 25060 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58511] 45 [2026-08-27T18:00:35.257Z] PID: 24424 TID: 24376 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-27T18:00:35.357Z] PID: 24424 TID: 25060 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-27 21:04:03 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-08-27T18:00:35.357Z] PID: 24424 TID: 25060 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-27 21:04:03 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-08-27T18:00:35.857Z] PID: 24424 TID: 25064 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-08-27T18:00:36.308Z] PID: 24424 TID: 25056 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:58532] 50 [2026-08-27T18:00:36.357Z] PID: 24424 TID: 25056 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:58532] 51 [2026-08-27T18:00:36.360Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-08-27T18:00:36.372Z] PID: 24424 TID: 24376 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-27T18:00:36.372Z] PID: 24424 TID: 24376 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-27T18:00:36.372Z] PID: 24424 TID: 24428 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-08-27T18:00:36.372Z] PID: 24424 TID: 24376 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-27T18:00:36.372Z] PID: 24424 TID: 24376 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-08-27T18:00:36.372Z] PID: 24424 TID: 24384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.2100597,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":6642.3512509,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6642.3500594,"timestamp":17878536363729269,"weight":1.0}] 58 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 24384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2101699,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6642.3513611,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6642.3501696,"timestamp":17878536363730370,"weight":1.0}] 64 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-27T18:00:36.373Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-27T18:00:36.374Z] PID: 24424 TID: 25064 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58544] 70 [2026-08-27T18:00:36.517Z] PID: 24424 TID: 25064 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58544], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25836 | 71 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 23844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.359399,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6642.5005902,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6642.4993988,"timestamp":17878536365222659,"weight":1.0}] 78 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 24260 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 79 [2026-08-27T18:00:36.522Z] PID: 24424 TID: 25064 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 80 [2026-08-27T18:00:36.523Z] PID: 24424 TID: 24260 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 81 [2026-08-27T18:00:36.523Z] PID: 24424 TID: 25064 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 82 [2026-08-27T18:00:36.523Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-08-27T18:00:36.550Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-08-27T18:00:36.550Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-08-27T18:00:36.550Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-08-27T18:00:36.550Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-08-27T18:00:36.559Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-08-27T18:00:36.581Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-08-27T18:00:36.612Z] PID: 24424 TID: 25064 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-08-27T18:00:36.613Z] PID: 24424 TID: 25064 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-08-27T18:00:36.613Z] PID: 24424 TID: 25064 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-08-27T18:00:36.643Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-08-27T18:00:36.643Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-08-27T18:00:36.643Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-08-27T18:00:36.810Z] PID: 24424 TID: 25292 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-08-27T18:00:36.810Z] PID: 24424 TID: 25292 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-08-27T18:00:40.601Z] PID: 24424 TID: 23844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":6.4386289,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":3.9881302,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6646.5798202,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6646.5786288,"timestamp":17878536406014962,"weight":1.0}] 118 [2026-08-27T18:00:40.601Z] PID: 24424 TID: 23844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":6.4386734,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":3.9883862,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6646.5798646,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6646.5786731,"timestamp":17878536406015407,"weight":1.0}] 119 [2026-08-27T18:00:40.601Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-08-27T18:00:40.630Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-08-27T18:00:40.630Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-08-27T18:00:40.630Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-08-27T18:00:40.630Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-08-27T18:00:40.630Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-08-27T18:00:40.805Z] PID: 24424 TID: 25192 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-08-27T18:00:42.505Z] PID: 24424 TID: 25064 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-08-27T18:00:42.506Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-08-27T18:00:42.506Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-08-27T18:00:42.506Z] PID: 24424 TID: 25064 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-08-27T18:00:42.506Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-08-27T18:00:42.506Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-08-27T18:00:42.506Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-08-27T18:00:42.507Z] PID: 24424 TID: 24428 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-08-27T18:00:42.508Z] PID: 24424 TID: 24428 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-08-27T18:00:42.508Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-08-27T18:00:42.510Z] PID: 24424 TID: 24428 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-08-27T18:00:42.510Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-08-27T18:00:42.510Z] PID: 24424 TID: 24364 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3473777,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6648.488569,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6648.4873775,"timestamp":17878536425102448,"weight":1.0}] 139 [2026-08-27T18:00:42.510Z] PID: 24424 TID: 24364 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3473907,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6648.4885819,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6648.4873904,"timestamp":17878536425102581,"weight":1.0}] 140 [2026-08-27T18:00:42.534Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-08-27T18:00:42.534Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-08-27T18:00:42.534Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-08-27T18:00:42.534Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-08-27T18:00:42.534Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-08-27T18:00:42.534Z] PID: 24424 TID: 25064 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-08-27T18:00:42.626Z] PID: 24424 TID: 24428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-08-27T18:00:42.627Z] PID: 24424 TID: 24428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-08-27T18:00:42.628Z] PID: 24424 TID: 24428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-08-27T18:00:42.628Z] PID: 24424 TID: 24428 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-08-27T18:00:42.628Z] PID: 24424 TID: 24428 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-08-27T18:00:42.628Z] PID: 24424 TID: 24428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-08-27T18:00:42.628Z] PID: 24424 TID: 24428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-08-27T18:00:42.696Z] PID: 24424 TID: 24428 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-08-27T18:00:42.696Z] PID: 24424 TID: 24428 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-08-27T18:00:42.696Z] PID: 24424 TID: 24428 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-28T08:25:58.287Z] PID: 94068 TID: 48204 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-28T08:25:58.287Z] PID: 94068 TID: 48204 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-28T08:25:58.302Z] PID: 94068 TID: 48204 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[94068] 4 [2026-08-28T08:25:58.302Z] PID: 94068 TID: 48204 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-28T08:25:58.302Z] PID: 94068 TID: 48204 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-28T08:25:58.302Z] PID: 94068 TID: 48204 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-28T08:25:58.433Z] PID: 94068 TID: 48204 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-28T08:25:58.434Z] PID: 94068 TID: 48204 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-28T08:25:58.574Z] PID: 94068 TID: 48204 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-28T08:25:59.070Z] PID: 94068 TID: 48204 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-28T08:25:59.070Z] PID: 94068 TID: 48204 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-28T08:25:59.070Z] PID: 94068 TID: 48204 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-28T08:25:59.070Z] PID: 94068 TID: 48204 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-28T08:25:59.085Z] PID: 94068 TID: 48204 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-28T08:25:59.089Z] PID: 94068 TID: 48204 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-28T08:25:59.090Z] PID: 94068 TID: 48204 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-28T08:25:59.090Z] PID: 94068 TID: 58692 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8879064,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":26099.7033041,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":26099.699906,"timestamp":17879055590908473,"weight":1.0}] 18 [2026-08-28T08:25:59.091Z] PID: 94068 TID: 58692 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8879179,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":26099.703316,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":26099.6999176,"timestamp":17879055590908597,"weight":1.0}] 19 [2026-08-28T08:25:59.091Z] PID: 94068 TID: 48204 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-28T08:25:59.101Z] PID: 94068 TID: 48204 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-28T08:25:59.117Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-28T08:25:59.117Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-28T08:25:59.118Z] PID: 94068 TID: 48204 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-28T08:25:59.118Z] PID: 94068 TID: 48204 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-28T08:25:59.118Z] PID: 94068 TID: 48204 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-28T08:25:59.118Z] PID: 94068 TID: 48204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-28T08:25:59.118Z] PID: 94068 TID: 48204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-28T08:25:59.119Z] PID: 94068 TID: 48204 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-28T08:25:59.120Z] PID: 94068 TID: 67156 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-28T08:25:59.120Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-28T08:25:59.120Z] PID: 94068 TID: 67156 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-28T08:25:59.120Z] PID: 94068 TID: 67156 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-28T08:25:59.120Z] PID: 94068 TID: 67156 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-28T08:25:59.120Z] PID: 94068 TID: 67156 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-28T08:25:59.124Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-28T08:25:59.124Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-28T08:22:32.000Z] PID: 94068 TID: 37768 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787905352] drift[-207266.829ms] 38 [2026-08-28T08:22:32.003Z] PID: 94068 TID: 67156 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-08-28T08:22:32.019Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-08-28T08:22:32.026Z] PID: 94068 TID: 52148 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [62160] 41 [2026-08-28T08:22:32.028Z] PID: 94068 TID: 52148 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [62161] 42 [2026-08-28T08:22:32.369Z] PID: 94068 TID: 52148 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-28 11:25:59 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-28T08:22:32.369Z] PID: 94068 TID: 52148 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-28 11:25:59 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-28T08:22:32.867Z] PID: 94068 TID: 37768 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-28T08:22:33.102Z] PID: 94068 TID: 31620 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:62169] 46 [2026-08-28T08:22:33.142Z] PID: 94068 TID: 31620 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:62169] 47 [2026-08-28T08:22:33.144Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 48204 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 49 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 67156 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 67156 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 67156 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 57304 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.218472,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":26101.03387,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":26101.0304716,"timestamp":17879053531545841,"weight":1.0}] 53 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 67156 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 54 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 55 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 56 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 57 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 58 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 59 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 60 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 61 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 62 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 63 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 18232 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2187852,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":26101.0341832,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":26101.0307848,"timestamp":17879053531548974,"weight":1.0}] 64 [2026-08-28T08:22:33.154Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-08-28T08:22:33.156Z] PID: 94068 TID: 37768 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [62187] 66 [2026-08-28T08:22:33.303Z] PID: 94068 TID: 37768 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=62187], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 103472 | 67 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 68 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 69 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 70 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 71 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 72 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 73 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 48780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3718788,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":26101.1872768,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":26101.1838784,"timestamp":17879053533079909,"weight":1.0}] 74 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 14260 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 75 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 14260 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 76 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 77 [2026-08-28T08:22:33.308Z] PID: 94068 TID: 37768 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 78 [2026-08-28T08:22:33.309Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-28T08:22:33.328Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-28T08:22:33.328Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-28T08:22:33.328Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-28T08:22:33.328Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-28T08:22:33.347Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-28T08:22:33.374Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-28T08:22:33.375Z] PID: 94068 TID: 37768 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-28T08:22:33.375Z] PID: 94068 TID: 37768 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-28T08:22:33.375Z] PID: 94068 TID: 37768 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-28T08:22:33.375Z] PID: 94068 TID: 37768 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-28T08:22:33.375Z] PID: 94068 TID: 37768 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-08-28T08:22:33.375Z] PID: 94068 TID: 37768 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-28T08:22:33.406Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-28T08:22:33.406Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-28T08:22:33.406Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-28T08:22:33.951Z] PID: 94068 TID:100944 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-28T08:22:33.951Z] PID: 94068 TID:100944 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-28T08:22:34.167Z] PID: 94068 TID: 48780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2311396,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7916905,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":26102.0465377,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":26102.0431393,"timestamp":17879053541672517,"weight":1.0}] 114 [2026-08-28T08:22:34.167Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-28T08:22:34.167Z] PID: 94068 TID: 48780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2311891,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.791769,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":26102.0465871,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":26102.0431887,"timestamp":17879053541673014,"weight":1.0}] 116 [2026-08-28T08:22:34.196Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-28T08:22:34.196Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-28T08:22:34.196Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-28T08:22:34.196Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-28T08:22:34.196Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-28T08:22:34.383Z] PID: 94068 TID: 24280 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 37768 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 37768 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 48204 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 48204 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-28T08:22:39.532Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-28T08:22:39.533Z] PID: 94068 TID: 48204 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-28T08:22:39.533Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-28T08:22:39.533Z] PID: 94068 TID: 58692 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.5976742,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":26107.4130722,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":26107.4096738,"timestamp":17879053595337861,"weight":1.0}] 135 [2026-08-28T08:22:39.533Z] PID: 94068 TID: 58692 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.5976832,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":26107.4130813,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":26107.4096829,"timestamp":17879053595337955,"weight":1.0}] 136 [2026-08-28T08:22:39.556Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-28T08:22:39.556Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-28T08:22:39.556Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-28T08:22:39.556Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-28T08:22:39.556Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-28T08:22:39.556Z] PID: 94068 TID: 37768 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-28T08:22:39.664Z] PID: 94068 TID: 48204 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-28T08:22:39.665Z] PID: 94068 TID: 48204 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-28T08:22:39.665Z] PID: 94068 TID: 48204 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-28T08:22:39.665Z] PID: 94068 TID: 48204 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-28T08:22:39.666Z] PID: 94068 TID: 48204 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-28T08:22:39.666Z] PID: 94068 TID: 48204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-28T08:22:39.666Z] PID: 94068 TID: 48204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-28T08:22:39.874Z] PID: 94068 TID: 48204 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-28T08:22:39.874Z] PID: 94068 TID: 48204 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-28T08:22:39.874Z] PID: 94068 TID: 48204 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-29T06:53:34.975Z] PID: 5672 TID:107276 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-29T06:53:34.975Z] PID: 5672 TID:107276 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-29T06:53:34.988Z] PID: 5672 TID:107276 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[5672] 4 [2026-08-29T06:53:34.988Z] PID: 5672 TID:107276 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-29T06:53:34.988Z] PID: 5672 TID:107276 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-29T06:53:34.988Z] PID: 5672 TID:107276 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-29T06:53:35.097Z] PID: 5672 TID:107276 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-08-29T06:53:35.097Z] PID: 5672 TID:107276 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-08-29T06:53:35.115Z] PID: 5672 TID:107276 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-08-29T06:53:35.116Z] PID: 5672 TID:107276 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-08-29T06:53:35.116Z] PID: 5672 TID:107276 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-08-29T06:53:35.116Z] PID: 5672 TID:107276 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-08-29T06:53:35.275Z] PID: 5672 TID:107276 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-08-29T06:53:35.275Z] PID: 5672 TID: 33224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.succ]: [{"appUptime":0.3810449,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":153},"systemUptime":27821.8926951,"taxonomy":"cldcfg.load.succ","throttleCount":0,"timeSinceSystemResume":27821.8960446,"timestamp":17879864152753905,"weight":19.999996185302734}] 15 [2026-08-29T06:53:35.485Z] PID: 5672 TID: 28800 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig.load.succ]: [{"appUptime":0.590632,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":367},"systemUptime":27822.1022823,"taxonomy":"statsig.load.succ","throttleCount":0,"timeSinceSystemResume":27822.1056318,"timestamp":17879864154849777,"weight":19.999996185302734}] 16 [2026-08-29T06:53:35.486Z] PID: 5672 TID:107276 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 17 [2026-08-29T06:53:35.487Z] PID: 5672 TID:107276 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 18 [2026-08-29T06:53:35.487Z] PID: 5672 TID:107276 INFO (eax::services::language::init) Language init: resolved default language=[tr] 19 [2026-08-29T06:53:35.487Z] PID: 5672 TID:107276 INFO (eax::services::language::init) Language init: language=[tr] 20 [2026-08-29T06:53:35.501Z] PID: 5672 TID:107276 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 21 [2026-08-29T06:53:35.505Z] PID: 5672 TID:107276 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 22 [2026-08-29T06:53:35.506Z] PID: 5672 TID:107276 INFO (eax::apps::servicesInit) Services started. 23 [2026-08-29T06:53:35.506Z] PID: 5672 TID:107276 INFO (eax::apps::app_main) Client started from updater: [true] 24 [2026-08-29T06:53:35.507Z] PID: 5672 TID: 26348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6126057,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":27822.1242557,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":27822.1276054,"timestamp":17879864155069511,"weight":1.0}] 25 [2026-08-29T06:53:35.507Z] PID: 5672 TID: 26348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6126221,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":27822.1242724,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":27822.1276217,"timestamp":17879864155069682,"weight":1.0}] 26 [2026-08-29T06:53:35.516Z] PID: 5672 TID:107276 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 27 [2026-08-29T06:53:35.536Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 28 [2026-08-29T06:53:35.537Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 29 [2026-08-29T06:53:35.537Z] PID: 5672 TID:107276 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 30 [2026-08-29T06:53:35.537Z] PID: 5672 TID:107276 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 31 [2026-08-29T06:53:35.537Z] PID: 5672 TID:107276 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 32 [2026-08-29T06:53:35.537Z] PID: 5672 TID:107276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 33 [2026-08-29T06:53:35.537Z] PID: 5672 TID:107276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 34 [2026-08-29T06:53:35.538Z] PID: 5672 TID:107276 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 35 [2026-08-29T06:53:35.539Z] PID: 5672 TID: 5664 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 36 [2026-08-29T06:53:35.539Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 37 [2026-08-29T06:53:35.539Z] PID: 5672 TID: 5664 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 38 [2026-08-29T06:53:35.539Z] PID: 5672 TID: 5664 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 39 [2026-08-29T06:53:35.539Z] PID: 5672 TID: 5664 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 40 [2026-08-29T06:53:35.539Z] PID: 5672 TID: 5664 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 41 [2026-08-29T06:53:35.543Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 42 [2026-08-29T06:53:35.544Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 43 [2026-08-29T06:53:35.664Z] PID: 5672 TID: 5664 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 44 [2026-08-29T06:53:35.683Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 45 [2026-08-29T06:50:08.000Z] PID: 5672 TID: 99072 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1787986208] drift[-207685.322ms] 46 [2026-08-29T06:50:08.005Z] PID: 5672 TID: 77940 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [55792] 47 [2026-08-29T06:50:08.006Z] PID: 5672 TID: 77940 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [55793] 48 [2026-08-29T06:50:08.343Z] PID: 5672 TID: 77940 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-29 09:53:35 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 49 [2026-08-29T06:50:08.343Z] PID: 5672 TID: 77940 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-29 09:53:35 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 50 [2026-08-29T06:50:08.844Z] PID: 5672 TID: 99072 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 51 [2026-08-29T06:50:08.983Z] PID: 5672 TID: 5664 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 52 [2026-08-29T06:50:09.003Z] PID: 5672 TID: 90472 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:55818] 53 [2026-08-29T06:50:09.041Z] PID: 5672 TID: 90472 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:55818] 54 [2026-08-29T06:50:09.043Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 55 [2026-08-29T06:50:09.128Z] PID: 5672 TID:107276 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 56 [2026-08-29T06:50:09.128Z] PID: 5672 TID:100608 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 57 [2026-08-29T06:50:09.128Z] PID: 5672 TID:100608 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 58 [2026-08-29T06:50:09.128Z] PID: 5672 TID: 99072 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 59 [2026-08-29T06:50:09.128Z] PID: 5672 TID: 99072 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 60 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 5664 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 61 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 5664 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 62 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 5664 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 63 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 28800 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9201585,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":27823.4318088,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":27823.4351581,"timestamp":17879862091291820,"weight":1.0}] 64 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 5664 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 65 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 66 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 67 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 68 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 69 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 70 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 71 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 72 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 73 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 74 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 75 [2026-08-29T06:50:09.129Z] PID: 5672 TID: 26348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9203977,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":27823.4320481,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":27823.4353974,"timestamp":17879862091294214,"weight":1.0}] 76 [2026-08-29T06:50:09.130Z] PID: 5672 TID: 99072 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [55834] 77 [2026-08-29T06:50:09.266Z] PID: 5672 TID: 99072 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=55834], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 104832 | 78 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 79 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 80 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 81 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 82 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 83 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 98212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0621093,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":27823.5737596,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":27823.577109,"timestamp":17879862092711326,"weight":1.0}] 84 [2026-08-29T06:50:09.271Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 85 [2026-08-29T06:50:09.272Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 86 [2026-08-29T06:50:09.291Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 87 [2026-08-29T06:50:09.291Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 88 [2026-08-29T06:50:09.291Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 89 [2026-08-29T06:50:09.291Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 90 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 91 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 94 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 95 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 96 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 97 [2026-08-29T06:50:09.308Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 98 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 99 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 100 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 101 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 102 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 103 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 104 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 105 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 106 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 107 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 108 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 109 [2026-08-29T06:50:09.337Z] PID: 5672 TID: 99072 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 110 [2026-08-29T06:50:09.338Z] PID: 5672 TID: 99072 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 111 [2026-08-29T06:50:09.338Z] PID: 5672 TID: 99072 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 112 [2026-08-29T06:50:09.338Z] PID: 5672 TID: 99072 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 113 [2026-08-29T06:50:09.338Z] PID: 5672 TID: 99072 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 114 [2026-08-29T06:50:09.338Z] PID: 5672 TID: 99072 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 115 [2026-08-29T06:50:09.367Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 116 [2026-08-29T06:50:09.367Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 117 [2026-08-29T06:50:09.367Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 118 [2026-08-29T06:50:09.514Z] PID: 5672 TID: 66572 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 119 [2026-08-29T06:50:09.514Z] PID: 5672 TID: 66572 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 120 [2026-08-29T06:50:10.157Z] PID: 5672 TID: 98212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9484542,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8190514,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":27824.4601046,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":27824.4634539,"timestamp":17879862101574778,"weight":1.0}] 121 [2026-08-29T06:50:10.157Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 122 [2026-08-29T06:50:10.157Z] PID: 5672 TID: 98212 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9484984,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8191412,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":27824.4601488,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":27824.463498,"timestamp":17879862101575222,"weight":1.0}] 123 [2026-08-29T06:50:10.158Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 124 [2026-08-29T06:50:10.158Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 125 [2026-08-29T06:50:10.158Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 126 [2026-08-29T06:50:10.158Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 127 [2026-08-29T06:50:10.158Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 128 [2026-08-29T06:50:10.358Z] PID: 5672 TID: 91876 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 129 [2026-08-29T06:50:15.525Z] PID: 5672 TID: 99072 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 130 [2026-08-29T06:50:15.525Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 131 [2026-08-29T06:50:15.525Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 132 [2026-08-29T06:50:15.525Z] PID: 5672 TID: 99072 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 133 [2026-08-29T06:50:15.525Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 134 [2026-08-29T06:50:15.525Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 135 [2026-08-29T06:50:15.525Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 136 [2026-08-29T06:50:15.525Z] PID: 5672 TID:107276 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 137 [2026-08-29T06:50:15.525Z] PID: 5672 TID:107276 WARN (ui::SpaViewController::closeWindow) No window 138 [2026-08-29T06:50:15.525Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 139 [2026-08-29T06:50:15.526Z] PID: 5672 TID:107276 INFO (eax::apps::app_main) Closing app, starting teardown 140 [2026-08-29T06:50:15.526Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 141 [2026-08-29T06:50:15.526Z] PID: 5672 TID: 26348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3176175,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":27829.8292678,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":27829.8326171,"timestamp":17879862155266410,"weight":1.0}] 142 [2026-08-29T06:50:15.526Z] PID: 5672 TID: 26348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3176289,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":27829.8292792,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":27829.8326285,"timestamp":17879862155266527,"weight":1.0}] 143 [2026-08-29T06:50:15.556Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 144 [2026-08-29T06:50:15.556Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 145 [2026-08-29T06:50:15.556Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 146 [2026-08-29T06:50:15.556Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 147 [2026-08-29T06:50:15.556Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 148 [2026-08-29T06:50:15.556Z] PID: 5672 TID: 99072 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 149 [2026-08-29T06:50:15.633Z] PID: 5672 TID:107276 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 150 [2026-08-29T06:50:15.633Z] PID: 5672 TID:107276 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 151 [2026-08-29T06:50:15.648Z] PID: 5672 TID:107276 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 152 [2026-08-29T06:50:15.648Z] PID: 5672 TID:107276 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 153 [2026-08-29T06:50:15.649Z] PID: 5672 TID:107276 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 154 [2026-08-29T06:50:15.649Z] PID: 5672 TID:107276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 155 [2026-08-29T06:50:15.649Z] PID: 5672 TID:107276 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 156 [2026-08-29T06:50:16.135Z] PID: 5672 TID:107276 INFO (eax::apps::servicesTerm) Stopping services... 157 [2026-08-29T06:50:16.135Z] PID: 5672 TID:107276 INFO (eax::apps::servicesTerm) Services stopped. 158 [2026-08-29T06:50:16.136Z] PID: 5672 TID:107276 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-30T07:46:06.465Z] PID: 5684 TID: 25380 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-30T07:46:06.465Z] PID: 5684 TID: 25380 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-30T07:46:06.478Z] PID: 5684 TID: 25380 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[5684] 4 [2026-08-30T07:46:06.478Z] PID: 5684 TID: 25380 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-30T07:46:06.478Z] PID: 5684 TID: 25380 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-30T07:46:06.478Z] PID: 5684 TID: 25380 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-30T07:46:06.616Z] PID: 5684 TID: 25380 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-30T07:46:06.617Z] PID: 5684 TID: 25380 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-30T07:46:06.770Z] PID: 5684 TID: 25380 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-30T07:46:07.031Z] PID: 5684 TID: 25380 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-30T07:46:07.032Z] PID: 5684 TID: 25380 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-30T07:46:07.032Z] PID: 5684 TID: 25380 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-30T07:46:07.032Z] PID: 5684 TID: 25380 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-30T07:46:07.046Z] PID: 5684 TID: 25380 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-30T07:46:07.050Z] PID: 5684 TID: 25380 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-30T07:46:07.051Z] PID: 5684 TID: 25380 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-30T07:46:07.051Z] PID: 5684 TID: 16836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6614019,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":32801.6707038,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":32801.6614018,"timestamp":17880759670510951,"weight":1.0}] 18 [2026-08-30T07:46:07.051Z] PID: 5684 TID: 16836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.661417,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":32801.670719,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":32801.6614169,"timestamp":17880759670511104,"weight":1.0}] 19 [2026-08-30T07:46:07.051Z] PID: 5684 TID: 25380 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-08-30T07:46:07.060Z] PID: 5684 TID: 25380 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-30T07:46:07.075Z] PID: 5684 TID: 25380 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-30T07:46:07.076Z] PID: 5684 TID: 25380 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-30T07:46:07.077Z] PID: 5684 TID: 20896 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-30T07:46:07.077Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-30T07:46:07.077Z] PID: 5684 TID: 20896 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-30T07:46:07.078Z] PID: 5684 TID: 20896 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-30T07:46:07.078Z] PID: 5684 TID: 20896 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-30T07:46:07.078Z] PID: 5684 TID: 20896 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-30T07:46:07.082Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-30T07:46:07.082Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-30T07:46:07.222Z] PID: 5684 TID: 20896 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-08-30T07:46:07.241Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-08-30T07:42:40.000Z] PID: 5684 TID: 27968 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788075760] drift[-207246.687ms] 40 [2026-08-30T07:42:40.001Z] PID: 5684 TID: 27964 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [60995] 41 [2026-08-30T07:42:40.003Z] PID: 5684 TID: 27964 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [60996] 42 [2026-08-30T07:42:40.340Z] PID: 5684 TID: 27964 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-30 10:46:07 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-30T07:42:40.340Z] PID: 5684 TID: 27964 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-30 10:46:07 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-30T07:42:40.822Z] PID: 5684 TID: 27968 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-30T07:42:41.027Z] PID: 5684 TID: 27960 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:61021] 46 [2026-08-30T07:42:41.078Z] PID: 5684 TID: 27960 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:61021] 47 [2026-08-30T07:42:41.079Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-08-30T07:42:41.120Z] PID: 5684 TID: 25380 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 49 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 50 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 11204 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 11204 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 20896 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 20896 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 20896 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 21880 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9786328,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":32802.9879348,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":32802.9786327,"timestamp":17880757611216394,"weight":1.0}] 57 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 20896 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-08-30T07:42:41.121Z] PID: 5684 TID: 24632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9788489,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":32802.9881508,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":32802.9788487,"timestamp":17880757611218556,"weight":1.0}] 69 [2026-08-30T07:42:41.123Z] PID: 5684 TID: 27968 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [61033] 70 [2026-08-30T07:42:41.133Z] PID: 5684 TID: 27968 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=61033], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 13412 | 71 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 14116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9945448,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":32803.0038467,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":32802.9945446,"timestamp":17880757611375512,"weight":1.0}] 77 [2026-08-30T07:42:41.137Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-08-30T07:42:41.138Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-08-30T07:42:41.160Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-08-30T07:42:41.160Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-08-30T07:42:41.160Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-08-30T07:42:41.160Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-08-30T07:42:41.174Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-08-30T07:42:41.192Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-08-30T07:42:41.222Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-08-30T07:42:41.223Z] PID: 5684 TID: 27968 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-08-30T07:42:41.223Z] PID: 5684 TID: 27968 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-08-30T07:42:41.223Z] PID: 5684 TID: 27968 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-08-30T07:42:41.223Z] PID: 5684 TID: 27968 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-08-30T07:42:41.223Z] PID: 5684 TID: 27968 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-08-30T07:42:41.223Z] PID: 5684 TID: 27968 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-08-30T07:42:41.253Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-08-30T07:42:41.253Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-08-30T07:42:41.253Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-08-30T07:42:41.386Z] PID: 5684 TID: 28488 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-08-30T07:42:41.386Z] PID: 5684 TID: 28488 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-08-30T07:42:42.027Z] PID: 5684 TID: 14116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8842389,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8032944,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":32803.8935408,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":32803.8842388,"timestamp":17880757620272454,"weight":1.0}] 114 [2026-08-30T07:42:42.027Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-08-30T07:42:42.027Z] PID: 5684 TID: 14116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8842798,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8033729,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":32803.8935817,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":32803.8842796,"timestamp":17880757620272865,"weight":1.0}] 116 [2026-08-30T07:42:42.057Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-08-30T07:42:42.057Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-08-30T07:42:42.057Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-08-30T07:42:42.057Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-08-30T07:42:42.057Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-08-30T07:42:42.226Z] PID: 5684 TID: 28460 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 27968 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 27968 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 25380 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-08-30T07:42:46.836Z] PID: 5684 TID: 25380 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-08-30T07:42:46.837Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-08-30T07:42:46.838Z] PID: 5684 TID: 25380 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-08-30T07:42:46.838Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-08-30T07:42:46.838Z] PID: 5684 TID: 24632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.6951385,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":32808.7044405,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":32808.6951384,"timestamp":17880757668381449,"weight":1.0}] 135 [2026-08-30T07:42:46.838Z] PID: 5684 TID: 24632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.6951472,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":32808.7044491,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":32808.695147,"timestamp":17880757668381539,"weight":1.0}] 136 [2026-08-30T07:42:46.858Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-08-30T07:42:46.858Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-08-30T07:42:46.859Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-08-30T07:42:46.859Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-08-30T07:42:46.859Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-08-30T07:42:46.859Z] PID: 5684 TID: 27968 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-08-30T07:42:46.983Z] PID: 5684 TID: 25380 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-08-30T07:42:46.984Z] PID: 5684 TID: 25380 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-08-30T07:42:46.984Z] PID: 5684 TID: 25380 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-08-30T07:42:46.985Z] PID: 5684 TID: 25380 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-08-30T07:42:46.985Z] PID: 5684 TID: 25380 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-08-30T07:42:46.985Z] PID: 5684 TID: 25380 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-08-30T07:42:46.985Z] PID: 5684 TID: 25380 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-08-30T07:42:47.159Z] PID: 5684 TID: 25380 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-08-30T07:42:47.159Z] PID: 5684 TID: 25380 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-08-30T07:42:47.159Z] PID: 5684 TID: 25380 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-08-31T08:05:20.662Z] PID: 23292 TID: 23084 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-08-31T08:05:20.662Z] PID: 23292 TID: 23084 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-08-31T08:05:20.677Z] PID: 23292 TID: 23084 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[23292] 4 [2026-08-31T08:05:20.677Z] PID: 23292 TID: 23084 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-08-31T08:05:20.677Z] PID: 23292 TID: 23084 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-08-31T08:05:20.677Z] PID: 23292 TID: 23084 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-08-31T08:05:20.848Z] PID: 23292 TID: 23084 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-08-31T08:05:20.849Z] PID: 23292 TID: 23084 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-08-31T08:05:21.045Z] PID: 23292 TID: 23084 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-08-31T08:05:21.677Z] PID: 23292 TID: 23084 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-08-31T08:05:21.678Z] PID: 23292 TID: 23084 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-08-31T08:05:21.678Z] PID: 23292 TID: 23084 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-08-31T08:05:21.678Z] PID: 23292 TID: 23084 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-08-31T08:05:21.699Z] PID: 23292 TID: 23084 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-08-31T08:05:21.707Z] PID: 23292 TID: 23084 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-08-31T08:05:21.713Z] PID: 23292 TID: 23084 INFO (eax::apps::servicesInit) Services started. 17 [2026-08-31T08:05:21.713Z] PID: 23292 TID: 22284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":1.142831,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":79880.3232073,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":79880.3298308,"timestamp":17881635217134591,"weight":1.0}] 18 [2026-08-31T08:05:21.713Z] PID: 23292 TID: 23084 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-08-31T08:05:21.713Z] PID: 23292 TID: 22284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":1.1428513,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":79880.3232277,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":79880.329851,"timestamp":17881635217134798,"weight":1.0}] 20 [2026-08-31T08:05:21.758Z] PID: 23292 TID: 23084 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-08-31T08:05:21.778Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-08-31T08:05:21.779Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-08-31T08:05:21.779Z] PID: 23292 TID: 23084 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-08-31T08:05:21.779Z] PID: 23292 TID: 23084 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-08-31T08:05:21.779Z] PID: 23292 TID: 23084 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-08-31T08:05:21.779Z] PID: 23292 TID: 23084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-08-31T08:05:21.779Z] PID: 23292 TID: 23084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-08-31T08:05:21.780Z] PID: 23292 TID: 23084 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-08-31T08:05:21.781Z] PID: 23292 TID: 61392 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-08-31T08:05:21.781Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-08-31T08:05:21.781Z] PID: 23292 TID: 61392 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-08-31T08:05:21.781Z] PID: 23292 TID: 61392 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-08-31T08:05:21.781Z] PID: 23292 TID: 61392 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-08-31T08:05:21.781Z] PID: 23292 TID: 61392 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-08-31T08:05:21.787Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-08-31T08:05:21.787Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-08-31T08:05:21.973Z] PID: 23292 TID: 26064 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [50584] 38 [2026-08-31T08:05:21.975Z] PID: 23292 TID: 26064 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [50585] 39 [2026-08-31T08:01:54.000Z] PID: 23292 TID: 21168 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788163314] drift[-207982.678ms] 40 [2026-08-31T08:01:54.032Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-08-31T08:01:54.282Z] PID: 23292 TID: 61392 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 42 [2026-08-31T08:01:54.322Z] PID: 23292 TID: 26064 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-31 11:05:22 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-08-31T08:01:54.322Z] PID: 23292 TID: 26064 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-08-31 11:05:22 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-08-31T08:01:54.800Z] PID: 23292 TID: 21168 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-08-31T08:01:55.290Z] PID: 23292 TID: 61392 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-08-31T08:01:55.312Z] PID: 23292 TID: 61256 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:50601] 47 [2026-08-31T08:01:55.351Z] PID: 23292 TID: 61256 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:50601] 48 [2026-08-31T08:01:55.353Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-08-31T08:01:55.360Z] PID: 23292 TID: 21168 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 50 [2026-08-31T08:01:55.361Z] PID: 23292 TID: 64560 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-08-31T08:01:55.361Z] PID: 23292 TID: 64560 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 23084 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 61392 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 61392 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 61392 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 61392 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 49652 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.7741823,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":79881.9545586,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":79881.9611819,"timestamp":17881633153621323,"weight":1.0}] 58 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 59 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-08-31T08:01:55.362Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-08-31T08:01:55.363Z] PID: 23292 TID: 21168 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [50609] 70 [2026-08-31T08:01:55.525Z] PID: 23292 TID: 21168 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=50609], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 57124 | 71 [2026-08-31T08:01:55.525Z] PID: 23292 TID: 22284 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.774323,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":79881.9546994,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":79881.9613227,"timestamp":17881633153622729,"weight":1.0}] 72 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 36812 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.943757,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":79882.1241333,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":79882.1307567,"timestamp":17881633155317066,"weight":1.0}] 74 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 75 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 76 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 77 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 78 [2026-08-31T08:01:55.531Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-08-31T08:01:55.533Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-08-31T08:01:55.549Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-08-31T08:01:55.549Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-08-31T08:01:55.549Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-08-31T08:01:55.549Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-08-31T08:01:55.578Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-08-31T08:01:55.610Z] PID: 23292 TID: 21168 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-08-31T08:01:55.611Z] PID: 23292 TID: 21168 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-08-31T08:01:55.611Z] PID: 23292 TID: 21168 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-08-31T08:01:55.611Z] PID: 23292 TID: 21168 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-08-31T08:01:55.611Z] PID: 23292 TID: 21168 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-08-31T08:01:55.611Z] PID: 23292 TID: 21168 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-08-31T08:01:55.640Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-08-31T08:01:55.640Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-08-31T08:01:55.640Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-08-31T08:01:56.173Z] PID: 23292 TID: 18320 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-08-31T08:01:56.173Z] PID: 23292 TID: 18320 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-08-31T08:01:56.453Z] PID: 23292 TID: 36812 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.8654761,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8414453,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":79883.0458525,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":79883.0524758,"timestamp":17881633164534260,"weight":1.0}] 115 [2026-08-31T08:01:56.453Z] PID: 23292 TID: 36812 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.8655168,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8415263,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":79883.0458932,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":79883.0525165,"timestamp":17881633164534669,"weight":1.0}] 116 [2026-08-31T08:01:56.453Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 117 [2026-08-31T08:01:56.482Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-08-31T08:01:56.482Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-08-31T08:01:56.482Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-08-31T08:01:56.482Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-08-31T08:01:56.482Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-08-31T08:01:56.590Z] PID: 23292 TID: 50068 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 21168 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 126 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 127 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 21168 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 128 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 130 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 23084 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 23084 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-08-31T08:02:03.240Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-08-31T08:02:03.241Z] PID: 23292 TID: 23084 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-08-31T08:02:03.241Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-08-31T08:02:03.241Z] PID: 23292 TID: 49652 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":10.6533316,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":79889.8337079,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":79889.8403312,"timestamp":17881633232412814,"weight":1.0}] 136 [2026-08-31T08:02:03.241Z] PID: 23292 TID: 49652 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":10.6533438,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":79889.8337202,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":79889.8403435,"timestamp":17881633232412939,"weight":1.0}] 137 [2026-08-31T08:02:03.272Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-08-31T08:02:03.272Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-08-31T08:02:03.272Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-08-31T08:02:03.272Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-08-31T08:02:03.272Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-08-31T08:02:03.272Z] PID: 23292 TID: 21168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-08-31T08:02:03.363Z] PID: 23292 TID: 23084 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-08-31T08:02:03.364Z] PID: 23292 TID: 23084 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-08-31T08:02:03.364Z] PID: 23292 TID: 23084 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-08-31T08:02:03.365Z] PID: 23292 TID: 23084 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-08-31T08:02:03.365Z] PID: 23292 TID: 23084 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-08-31T08:02:03.365Z] PID: 23292 TID: 23084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-08-31T08:02:03.365Z] PID: 23292 TID: 23084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-08-31T08:02:03.445Z] PID: 23292 TID: 23084 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-08-31T08:02:03.445Z] PID: 23292 TID: 23084 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-08-31T08:02:03.445Z] PID: 23292 TID: 23084 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-01T06:51:45.148Z] PID: 21536 TID: 21540 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-01T06:51:45.148Z] PID: 21536 TID: 21540 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-01T06:51:45.163Z] PID: 21536 TID: 21540 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21536] 4 [2026-09-01T06:51:45.163Z] PID: 21536 TID: 21540 INFO (eax::apps::utils::logAppInfo) Version: 13.778.0-6291-c7a33b6be 5 [2026-09-01T06:51:45.163Z] PID: 21536 TID: 21540 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-01T06:51:45.163Z] PID: 21536 TID: 21540 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.778.0.6291-1787611687\EA Desktop\EADesktop.exe] 7 [2026-09-01T06:51:45.277Z] PID: 21536 TID: 21540 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-01T06:51:45.277Z] PID: 21536 TID: 21540 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-01T06:51:45.296Z] PID: 21536 TID: 21540 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-01T06:51:45.297Z] PID: 21536 TID: 21540 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-01T06:51:45.297Z] PID: 21536 TID: 21540 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-01T06:51:45.297Z] PID: 21536 TID: 21540 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-01T06:51:45.464Z] PID: 21536 TID: 21540 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-01T06:51:45.664Z] PID: 21536 TID: 21540 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-01T06:51:45.683Z] PID: 21536 TID: 21540 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-01T06:51:45.683Z] PID: 21536 TID: 21540 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-01T06:51:45.683Z] PID: 21536 TID: 21540 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-01T06:51:45.728Z] PID: 21536 TID: 21540 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-01T06:51:45.732Z] PID: 21536 TID: 21540 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-01T06:51:45.733Z] PID: 21536 TID: 21540 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-01T06:51:45.733Z] PID: 21536 TID: 21540 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-01T06:51:45.733Z] PID: 21536 TID: 22008 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6742534,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":12728.3569807,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":12728.3452531,"timestamp":17882455057336401,"weight":1.0}] 23 [2026-09-01T06:51:45.733Z] PID: 21536 TID: 22008 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.674264,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":12728.3569915,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":12728.3452637,"timestamp":17882455057336510,"weight":1.0}] 24 [2026-09-01T06:51:45.746Z] PID: 21536 TID: 21540 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-01T06:51:45.767Z] PID: 21536 TID: 21540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-01T06:51:45.768Z] PID: 21536 TID: 21540 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-01T06:51:45.769Z] PID: 21536 TID: 21992 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-09-01T06:51:45.769Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-09-01T06:51:45.769Z] PID: 21536 TID: 21992 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-01T06:51:45.770Z] PID: 21536 TID: 21992 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-01T06:51:45.770Z] PID: 21536 TID: 21992 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-01T06:51:45.770Z] PID: 21536 TID: 21992 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-01T06:51:45.774Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-01T06:51:45.774Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-01T06:51:45.815Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 42 [2026-09-01T06:51:45.823Z] PID: 21536 TID: 21828 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52582] 43 [2026-09-01T06:51:45.824Z] PID: 21536 TID: 21828 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52583] 44 [2026-09-01T06:48:18.000Z] PID: 21536 TID: 21844 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788245298] drift[-207894.486ms] 45 [2026-09-01T06:48:18.019Z] PID: 21536 TID: 21992 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-09-01T06:48:18.266Z] PID: 21536 TID: 21828 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-01 09:51:45 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-01T06:48:18.266Z] PID: 21536 TID: 21828 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-01 09:51:45 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-01T06:48:18.870Z] PID: 21536 TID: 21844 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-01T06:48:19.076Z] PID: 21536 TID: 21776 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52601] 50 [2026-09-01T06:48:19.112Z] PID: 21536 TID: 21776 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52601] 51 [2026-09-01T06:48:19.113Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-09-01T06:48:19.122Z] PID: 21536 TID: 21540 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-09-01T06:48:19.122Z] PID: 21536 TID: 21988 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-09-01T06:48:19.122Z] PID: 21536 TID: 21988 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21992 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 56 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21992 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 57 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 58 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21992 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 60 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 22016 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9582657,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":12729.6409932,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":12729.6292654,"timestamp":17882452991231662,"weight":1.0}] 61 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21992 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-09-01T06:48:19.123Z] PID: 21536 TID: 22000 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9584835,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":12729.6412109,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":12729.6294831,"timestamp":17882452991233840,"weight":1.0}] 73 [2026-09-01T06:48:19.124Z] PID: 21536 TID: 21844 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52617] 74 [2026-09-01T06:48:19.265Z] PID: 21536 TID: 21844 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52617], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23888 | 75 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 80 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-09-01T06:48:19.270Z] PID: 21536 TID: 22020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1056491,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":12729.7883765,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":12729.7766488,"timestamp":17882452992705492,"weight":1.0}] 82 [2026-09-01T06:48:19.271Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-09-01T06:48:19.300Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-09-01T06:48:19.300Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-09-01T06:48:19.300Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-09-01T06:48:19.300Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-09-01T06:48:19.310Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-09-01T06:48:19.331Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-09-01T06:48:19.363Z] PID: 21536 TID: 21844 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-09-01T06:48:19.364Z] PID: 21536 TID: 21844 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-09-01T06:48:19.364Z] PID: 21536 TID: 21844 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-09-01T06:48:19.364Z] PID: 21536 TID: 21844 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-09-01T06:48:19.364Z] PID: 21536 TID: 21844 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-09-01T06:48:19.394Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-09-01T06:48:19.394Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-09-01T06:48:19.394Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-09-01T06:48:19.500Z] PID: 21536 TID: 22176 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-09-01T06:48:19.500Z] PID: 21536 TID: 22176 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-09-01T06:48:20.171Z] PID: 21536 TID: 22020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0068791,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8074576,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":12730.6896066,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":12730.6778788,"timestamp":17882453001717795,"weight":1.0}] 118 [2026-09-01T06:48:20.171Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-09-01T06:48:20.171Z] PID: 21536 TID: 22020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0069176,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8075364,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":12730.689645,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":12730.6779172,"timestamp":17882453001718182,"weight":1.0}] 120 [2026-09-01T06:48:20.201Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-09-01T06:48:20.201Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-09-01T06:48:20.201Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-09-01T06:48:20.201Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-09-01T06:48:20.201Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-09-01T06:48:20.327Z] PID: 21536 TID: 22148 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21844 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21844 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21540 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21540 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-09-01T06:48:25.000Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-09-01T06:48:25.002Z] PID: 21536 TID: 21540 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-09-01T06:48:25.002Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-09-01T06:48:25.002Z] PID: 21536 TID: 22000 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.8371878,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":12735.5199152,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":12735.5081875,"timestamp":17882453050020881,"weight":1.0}] 139 [2026-09-01T06:48:25.002Z] PID: 21536 TID: 22000 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.8371962,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":12735.5199236,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":12735.5081958,"timestamp":17882453050020968,"weight":1.0}] 140 [2026-09-01T06:48:25.029Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-09-01T06:48:25.029Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-09-01T06:48:25.029Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-09-01T06:48:25.029Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-09-01T06:48:25.029Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-09-01T06:48:25.029Z] PID: 21536 TID: 21844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-09-01T06:48:25.106Z] PID: 21536 TID: 21540 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-09-01T06:48:25.107Z] PID: 21536 TID: 21540 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-09-01T06:48:25.122Z] PID: 21536 TID: 21540 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-09-01T06:48:25.122Z] PID: 21536 TID: 21540 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-09-01T06:48:25.123Z] PID: 21536 TID: 21540 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-09-01T06:48:25.123Z] PID: 21536 TID: 21540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-09-01T06:48:25.123Z] PID: 21536 TID: 21540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-09-01T06:48:25.218Z] PID: 21536 TID: 21540 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-09-01T06:48:25.218Z] PID: 21536 TID: 21540 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-09-01T06:48:25.218Z] PID: 21536 TID: 21540 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-03T07:43:58.440Z] PID: 19068 TID: 9392 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-03T07:43:58.440Z] PID: 19068 TID: 9392 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-03T07:43:58.451Z] PID: 19068 TID: 9392 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[19068] 4 [2026-09-03T07:43:58.451Z] PID: 19068 TID: 9392 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-03T07:43:58.451Z] PID: 19068 TID: 9392 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-03T07:43:58.452Z] PID: 19068 TID: 9392 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-03T07:43:58.571Z] PID: 19068 TID: 9392 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-03T07:43:58.571Z] PID: 19068 TID: 9392 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-03T07:43:58.770Z] PID: 19068 TID: 9392 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-03T07:43:58.970Z] PID: 19068 TID: 9392 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-03T07:43:58.970Z] PID: 19068 TID: 9392 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-03T07:43:58.970Z] PID: 19068 TID: 9392 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-03T07:43:58.970Z] PID: 19068 TID: 9392 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-03T07:43:58.992Z] PID: 19068 TID: 9392 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-03T07:43:59.015Z] PID: 19068 TID: 9392 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-03T07:43:59.015Z] PID: 19068 TID: 9392 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-03T07:43:59.016Z] PID: 19068 TID: 9392 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-03T07:43:59.016Z] PID: 19068 TID: 1444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6286117,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":22729.6354264,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":22729.6286116,"timestamp":17884214390159956,"weight":1.0}] 19 [2026-09-03T07:43:59.016Z] PID: 19068 TID: 1444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6286254,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":22729.6354402,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":22729.6286254,"timestamp":17884214390160095,"weight":1.0}] 20 [2026-09-03T07:43:59.017Z] PID: 19068 TID: 9392 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-03T07:43:59.034Z] PID: 19068 TID: 9392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-03T07:43:59.035Z] PID: 19068 TID: 9392 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-03T07:43:59.036Z] PID: 19068 TID: 20056 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-03T07:43:59.036Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-03T07:43:59.036Z] PID: 19068 TID: 20056 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-03T07:43:59.036Z] PID: 19068 TID: 20056 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-03T07:43:59.036Z] PID: 19068 TID: 20056 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-03T07:43:59.036Z] PID: 19068 TID: 20056 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-03T07:43:59.037Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-03T07:43:59.038Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-03T07:43:59.039Z] PID: 19068 TID: 21472 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [54040] 38 [2026-09-03T07:43:59.041Z] PID: 19068 TID: 21472 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [54041] 39 [2026-09-03T07:43:59.175Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-09-03T07:40:31.000Z] PID: 19068 TID: 20172 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788421231] drift[-208202.996ms] 41 [2026-09-03T07:40:31.214Z] PID: 19068 TID: 20056 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-03T07:40:31.277Z] PID: 19068 TID: 21472 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-03 10:43:59 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-03T07:40:31.277Z] PID: 19068 TID: 21472 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-03 10:43:59 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-03T07:40:31.817Z] PID: 19068 TID: 20172 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-03T07:40:32.265Z] PID: 19068 TID: 20564 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:54056] 46 [2026-09-03T07:40:32.297Z] PID: 19068 TID: 20564 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:54056] 47 [2026-09-03T07:40:32.297Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-03T07:40:32.305Z] PID: 19068 TID: 20172 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-09-03T07:40:32.305Z] PID: 19068 TID: 9392 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 50 [2026-09-03T07:40:32.305Z] PID: 19068 TID: 1180 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-09-03T07:40:32.305Z] PID: 19068 TID: 20172 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 1180 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 53 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20056 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20056 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20056 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20056 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 2436 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.121822,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":22731.1286368,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":22731.121822,"timestamp":17884212323062099,"weight":1.0}] 58 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-03T07:40:32.306Z] PID: 19068 TID: 2436 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.121906,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":22731.1287208,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":22731.121906,"timestamp":17884212323062938,"weight":1.0}] 69 [2026-09-03T07:40:32.307Z] PID: 19068 TID: 20172 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [54066] 70 [2026-09-03T07:40:32.393Z] PID: 19068 TID: 20172 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=54066], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 19704 | 71 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 1444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2129204,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":22731.2197352,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":22731.2129204,"timestamp":17884212323973080,"weight":1.0}] 73 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-03T07:40:32.397Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-03T07:40:32.398Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-03T07:40:32.419Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-03T07:40:32.419Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-03T07:40:32.419Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-03T07:40:32.419Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-03T07:40:32.432Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-03T07:40:32.449Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-03T07:40:32.481Z] PID: 19068 TID: 20172 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-03T07:40:32.512Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-03T07:40:32.512Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-03T07:40:32.512Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-03T07:40:32.592Z] PID: 19068 TID: 23940 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-03T07:40:32.593Z] PID: 19068 TID: 23940 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-03T07:40:33.269Z] PID: 19068 TID: 1444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0846213,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7874344,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":22732.091436,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":22732.0846213,"timestamp":17884212332690091,"weight":1.0}] 114 [2026-09-03T07:40:33.269Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-03T07:40:33.269Z] PID: 19068 TID: 1444 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0846732,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7875683,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":22732.0914879,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":22732.0846731,"timestamp":17884212332690611,"weight":1.0}] 116 [2026-09-03T07:40:33.298Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-03T07:40:33.298Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-03T07:40:33.298Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-03T07:40:33.298Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-03T07:40:33.299Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-03T07:40:33.453Z] PID: 19068 TID: 4964 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-03T07:40:38.196Z] PID: 19068 TID: 20172 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-03T07:40:38.196Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-03T07:40:38.196Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-03T07:40:38.196Z] PID: 19068 TID: 20172 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-03T07:40:38.196Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 9392 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 9392 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 9392 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.0131885,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":22737.0200032,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":22737.0131884,"timestamp":17884212381975762,"weight":1.0}] 135 [2026-09-03T07:40:38.197Z] PID: 19068 TID: 972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.013202,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":22737.0200167,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":22737.0132019,"timestamp":17884212381975899,"weight":1.0}] 136 [2026-09-03T07:40:38.226Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-03T07:40:38.226Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-03T07:40:38.226Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-03T07:40:38.226Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-03T07:40:38.226Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-03T07:40:38.226Z] PID: 19068 TID: 20172 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-03T07:40:38.319Z] PID: 19068 TID: 9392 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-03T07:40:38.319Z] PID: 19068 TID: 9392 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-03T07:40:38.320Z] PID: 19068 TID: 9392 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-03T07:40:38.320Z] PID: 19068 TID: 9392 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-03T07:40:38.321Z] PID: 19068 TID: 9392 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-03T07:40:38.321Z] PID: 19068 TID: 9392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-03T07:40:38.321Z] PID: 19068 TID: 9392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-03T07:40:38.447Z] PID: 19068 TID: 9392 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-03T07:40:38.447Z] PID: 19068 TID: 9392 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-03T07:40:38.447Z] PID: 19068 TID: 9392 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-04T07:56:45.666Z] PID: 18152 TID: 29664 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-04T07:56:45.666Z] PID: 18152 TID: 29664 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-04T07:56:45.677Z] PID: 18152 TID: 29664 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[18152] 4 [2026-09-04T07:56:45.677Z] PID: 18152 TID: 29664 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-04T07:56:45.677Z] PID: 18152 TID: 29664 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-09-04T07:56:45.677Z] PID: 18152 TID: 29664 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-04T07:56:45.900Z] PID: 18152 TID: 29664 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-04T07:56:45.901Z] PID: 18152 TID: 29664 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-04T07:56:46.032Z] PID: 18152 TID: 29664 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-04T07:56:46.312Z] PID: 18152 TID: 29664 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-04T07:56:46.312Z] PID: 18152 TID: 29664 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-04T07:56:46.312Z] PID: 18152 TID: 29664 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-04T07:56:46.312Z] PID: 18152 TID: 29664 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-04T07:56:46.328Z] PID: 18152 TID: 29664 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-04T07:56:46.332Z] PID: 18152 TID: 29664 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-04T07:56:46.332Z] PID: 18152 TID: 29664 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-04T07:56:46.332Z] PID: 18152 TID: 29664 INFO (eax::apps::app_main) Client started from updater: [false] 18 [2026-09-04T07:56:46.332Z] PID: 18152 TID: 22864 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7349713,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":109896.9557414,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":109896.9529712,"timestamp":17885086063322478,"weight":1.0}] 19 [2026-09-04T07:56:46.332Z] PID: 18152 TID: 22864 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7349826,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":109896.9557529,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":109896.9529826,"timestamp":17885086063322593,"weight":1.0}] 20 [2026-09-04T07:56:46.332Z] PID: 18152 TID: 29664 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-04T07:56:46.336Z] PID: 18152 TID: 29664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-04T07:56:46.337Z] PID: 18152 TID: 29664 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-04T07:56:46.337Z] PID: 18152 TID: 22788 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-04T07:56:46.337Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-04T07:56:46.338Z] PID: 18152 TID: 22788 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 32 [2026-09-04T07:56:46.338Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 33 [2026-09-04T07:56:46.339Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 34 [2026-09-04T07:56:46.340Z] PID: 18152 TID: 12832 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52381] 35 [2026-09-04T07:56:46.341Z] PID: 18152 TID: 12832 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52382] 36 [2026-09-04T07:56:46.358Z] PID: 18152 TID: 19744 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:54056] 37 [2026-09-04T07:56:46.389Z] PID: 18152 TID: 19744 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:54056] 38 [2026-09-04T07:56:46.389Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 39 [2026-09-04T07:56:46.405Z] PID: 18152 TID: 28272 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 40 [2026-09-04T07:56:46.406Z] PID: 18152 TID: 28272 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 41 [2026-09-04T07:56:46.406Z] PID: 18152 TID: 1660 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 42 [2026-09-04T07:56:46.406Z] PID: 18152 TID: 1660 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 43 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 22788 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 44 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 22788 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 45 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 22788 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 46 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 22788 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 47 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 12416 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.809794,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":109897.0305642,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":109897.027794,"timestamp":17885086064070706,"weight":1.0}] 48 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 49 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 50 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 51 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 52 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 53 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 54 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 55 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 56 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 57 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 58 [2026-09-04T07:56:46.407Z] PID: 18152 TID: 12416 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.8098699,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":109897.0306402,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":109897.0278699,"timestamp":17885086064071466,"weight":1.0}] 59 [2026-09-04T07:56:46.408Z] PID: 18152 TID: 28272 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52387] 60 [2026-09-04T07:56:46.468Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 61 [2026-09-04T07:56:46.469Z] PID: 18152 TID: 29664 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 62 [2026-09-04T07:56:46.521Z] PID: 18152 TID: 28272 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52387], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23540 | 63 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 64 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 65 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 66 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 67 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 68 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 69 [2026-09-04T07:56:46.525Z] PID: 18152 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":0.9282721,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":109897.1490423,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":109897.1462721,"timestamp":17885086065255482,"weight":1.0}] 70 [2026-09-04T07:53:20.000Z] PID: 18152 TID: 28272 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788508400] drift[-206525.930ms] 71 [2026-09-04T07:53:20.000Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 72 [2026-09-04T07:53:20.016Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 73 [2026-09-04T07:53:20.016Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 74 [2026-09-04T07:53:20.016Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 75 [2026-09-04T07:53:20.017Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 77 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 80 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 81 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 82 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-09-04T07:53:20.033Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 87 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 88 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 89 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 90 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 91 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 92 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 93 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 94 [2026-09-04T07:53:20.063Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 95 [2026-09-04T07:53:20.064Z] PID: 18152 TID: 28272 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 96 [2026-09-04T07:53:20.064Z] PID: 18152 TID: 28272 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 97 [2026-09-04T07:53:20.064Z] PID: 18152 TID: 28272 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 98 [2026-09-04T07:53:20.064Z] PID: 18152 TID: 28272 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 99 [2026-09-04T07:53:20.064Z] PID: 18152 TID: 28272 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 100 [2026-09-04T07:53:20.064Z] PID: 18152 TID: 28272 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 101 [2026-09-04T07:53:20.095Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 102 [2026-09-04T07:53:20.095Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 103 [2026-09-04T07:53:20.095Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 104 [2026-09-04T07:53:20.247Z] PID: 18152 TID: 12832 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-04 10:56:46 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 105 [2026-09-04T07:53:20.247Z] PID: 18152 TID: 12832 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-04 10:56:46 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 106 [2026-09-04T07:53:20.604Z] PID: 18152 TID: 8096 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 107 [2026-09-04T07:53:20.604Z] PID: 18152 TID: 8096 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 108 [2026-09-04T07:53:20.818Z] PID: 18152 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.7469846,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7541018,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":109897.9677549,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":109897.9649846,"timestamp":17885084008183315,"weight":1.0}] 109 [2026-09-04T07:53:20.818Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 110 [2026-09-04T07:53:20.818Z] PID: 18152 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.7470217,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7541996,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":109897.9677919,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":109897.9650216,"timestamp":17885084008183687,"weight":1.0}] 111 [2026-09-04T07:53:20.848Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 112 [2026-09-04T07:53:20.848Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 113 [2026-09-04T07:53:20.848Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 114 [2026-09-04T07:53:20.848Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 115 [2026-09-04T07:53:20.848Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 116 [2026-09-04T07:53:21.020Z] PID: 18152 TID: 11396 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 117 [2026-09-04T07:53:25.863Z] PID: 18152 TID: 28272 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 118 [2026-09-04T07:53:25.863Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 119 [2026-09-04T07:53:25.863Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 120 [2026-09-04T07:53:25.863Z] PID: 18152 TID: 28272 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 121 [2026-09-04T07:53:25.863Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 122 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 123 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 124 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 29664 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 125 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 29664 WARN (ui::SpaViewController::closeWindow) No window 126 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 127 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 29664 INFO (eax::apps::app_main) Closing app, starting teardown 128 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 129 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 9728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":6.7932472,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":109903.0140174,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":109903.0112472,"timestamp":17885084058645941,"weight":1.0}] 130 [2026-09-04T07:53:25.864Z] PID: 18152 TID: 9728 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":6.7932553,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":109903.0140255,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":109903.0112552,"timestamp":17885084058646023,"weight":1.0}] 131 [2026-09-04T07:53:25.881Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 132 [2026-09-04T07:53:25.881Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 133 [2026-09-04T07:53:25.881Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 134 [2026-09-04T07:53:25.881Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 135 [2026-09-04T07:53:25.881Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 136 [2026-09-04T07:53:25.881Z] PID: 18152 TID: 28272 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 137 [2026-09-04T07:53:26.005Z] PID: 18152 TID: 29664 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 138 [2026-09-04T07:53:26.006Z] PID: 18152 TID: 29664 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 139 [2026-09-04T07:53:26.006Z] PID: 18152 TID: 29664 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 140 [2026-09-04T07:53:26.007Z] PID: 18152 TID: 29664 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 141 [2026-09-04T07:53:26.007Z] PID: 18152 TID: 29664 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 142 [2026-09-04T07:53:26.007Z] PID: 18152 TID: 29664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 143 [2026-09-04T07:53:26.007Z] PID: 18152 TID: 29664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 144 [2026-09-04T07:53:26.194Z] PID: 18152 TID: 29664 INFO (eax::apps::servicesTerm) Stopping services... 145 [2026-09-04T07:53:26.194Z] PID: 18152 TID: 29664 INFO (eax::apps::servicesTerm) Services stopped. 146 [2026-09-04T07:53:26.194Z] PID: 18152 TID: 29664 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-05T11:01:53.832Z] PID: 72580 TID: 37860 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-05T11:01:53.832Z] PID: 72580 TID: 37860 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-05T11:01:53.845Z] PID: 72580 TID: 37860 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[72580] 4 [2026-09-05T11:01:53.845Z] PID: 72580 TID: 37860 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-05T11:01:53.845Z] PID: 72580 TID: 37860 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-05T11:01:53.846Z] PID: 72580 TID: 37860 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-05T11:01:53.973Z] PID: 72580 TID: 37860 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-05T11:01:53.974Z] PID: 72580 TID: 37860 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-05T11:01:54.146Z] PID: 72580 TID: 37860 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-05T11:01:54.404Z] PID: 72580 TID: 37860 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-05T11:01:54.404Z] PID: 72580 TID: 37860 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-05T11:01:54.404Z] PID: 72580 TID: 37860 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-05T11:01:54.404Z] PID: 72580 TID: 37860 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-05T11:01:54.418Z] PID: 72580 TID: 37860 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-05T11:01:54.422Z] PID: 72580 TID: 37860 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-05T11:01:54.423Z] PID: 72580 TID: 37860 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-05T11:01:54.423Z] PID: 72580 TID: 35064 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6691856,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":26358.042258,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":26358.0441853,"timestamp":17886061144236467,"weight":1.0}] 18 [2026-09-05T11:01:54.423Z] PID: 72580 TID: 37860 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-09-05T11:01:54.423Z] PID: 72580 TID: 35064 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6692007,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":26358.0422733,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":26358.0442005,"timestamp":17886061144236620,"weight":1.0}] 20 [2026-09-05T11:01:54.431Z] PID: 72580 TID: 37860 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-05T11:01:54.446Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-05T11:01:54.447Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-05T11:01:54.447Z] PID: 72580 TID: 37860 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-05T11:01:54.447Z] PID: 72580 TID: 37860 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-05T11:01:54.447Z] PID: 72580 TID: 37860 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-05T11:01:54.447Z] PID: 72580 TID: 37860 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-05T11:01:54.447Z] PID: 72580 TID: 37860 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-05T11:01:54.448Z] PID: 72580 TID: 37860 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-05T11:01:54.449Z] PID: 72580 TID: 82556 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-05T11:01:54.449Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-05T11:01:54.450Z] PID: 72580 TID: 82556 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-05T11:01:54.450Z] PID: 72580 TID: 82556 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-05T11:01:54.450Z] PID: 72580 TID: 82556 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-05T11:01:54.450Z] PID: 72580 TID: 82556 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-05T11:01:54.455Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-05T11:01:54.455Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-05T11:01:54.569Z] PID: 72580 TID: 82556 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-09-05T10:58:26.000Z] PID: 72580 TID: 88752 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788605906] drift[-208588.984ms] 39 [2026-09-05T10:58:26.003Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-09-05T10:58:26.011Z] PID: 72580 TID: 79680 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [61643] 41 [2026-09-05T10:58:26.012Z] PID: 72580 TID: 79680 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [61644] 42 [2026-09-05T10:58:26.324Z] PID: 72580 TID: 79680 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-05 14:01:54 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-05T10:58:26.324Z] PID: 72580 TID: 79680 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-05 14:01:54 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-05T10:58:26.853Z] PID: 72580 TID: 88752 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-05T10:58:27.045Z] PID: 72580 TID: 22648 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:61655] 46 [2026-09-05T10:58:27.080Z] PID: 72580 TID: 22648 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:61655] 47 [2026-09-05T10:58:27.082Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 88752 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 88752 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 50 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 47272 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 47272 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 37860 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 82556 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 82556 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 82556 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-05T10:58:27.136Z] PID: 72580 TID: 4552 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9714371,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":26359.3445096,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":26359.3464368,"timestamp":17886059071369142,"weight":1.0}] 57 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 82556 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-05T10:58:27.137Z] PID: 72580 TID: 66884 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9719912,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":26359.3450638,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":26359.346991,"timestamp":17886059071374684,"weight":1.0}] 69 [2026-09-05T10:58:27.138Z] PID: 72580 TID: 88752 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [61668] 70 [2026-09-05T10:58:27.279Z] PID: 72580 TID: 88752 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=61668], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 69792 | 71 [2026-09-05T10:58:27.285Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-05T10:58:27.285Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-05T10:58:27.285Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-05T10:58:27.285Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-05T10:58:27.285Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-05T10:58:27.285Z] PID: 72580 TID: 51328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1204475,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":26359.4935199,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":26359.4954473,"timestamp":17886059072859241,"weight":1.0}] 77 [2026-09-05T10:58:27.286Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-05T10:58:27.287Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-05T10:58:27.313Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-05T10:58:27.313Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-05T10:58:27.313Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-05T10:58:27.313Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-05T10:58:27.321Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-05T10:58:27.345Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-05T10:58:27.376Z] PID: 72580 TID: 88752 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-05T10:58:27.406Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-05T10:58:27.406Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-05T10:58:27.406Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-05T10:58:27.512Z] PID: 72580 TID: 1492 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-05T10:58:27.512Z] PID: 72580 TID: 1492 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-05T10:58:28.088Z] PID: 72580 TID: 51328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9226465,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7111162,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":26360.295719,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":26360.2976463,"timestamp":17886059080881236,"weight":1.0}] 114 [2026-09-05T10:58:28.088Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-05T10:58:28.088Z] PID: 72580 TID: 51328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.922689,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7112139,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":26360.2957615,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":26360.2976887,"timestamp":17886059080881661,"weight":1.0}] 116 [2026-09-05T10:58:28.126Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-05T10:58:28.126Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-05T10:58:28.126Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-05T10:58:28.126Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-05T10:58:28.126Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-05T10:58:28.134Z] PID: 72580 TID: 83016 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 88752 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 88752 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 37860 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 37860 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-05T10:58:33.080Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-05T10:58:33.081Z] PID: 72580 TID: 37860 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-05T10:58:33.081Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-05T10:58:33.081Z] PID: 72580 TID: 35064 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.9163046,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":26365.2893771,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":26365.2913044,"timestamp":17886059130817816,"weight":1.0}] 135 [2026-09-05T10:58:33.081Z] PID: 72580 TID: 35064 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.9163143,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":26365.2893869,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":26365.2913141,"timestamp":17886059130817916,"weight":1.0}] 136 [2026-09-05T10:58:33.112Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-05T10:58:33.112Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-05T10:58:33.112Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-05T10:58:33.112Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-05T10:58:33.112Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-05T10:58:33.112Z] PID: 72580 TID: 88752 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-05T10:58:33.220Z] PID: 72580 TID: 37860 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-05T10:58:33.220Z] PID: 72580 TID: 37860 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-05T10:58:33.221Z] PID: 72580 TID: 37860 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-05T10:58:33.221Z] PID: 72580 TID: 37860 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-05T10:58:33.222Z] PID: 72580 TID: 37860 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-05T10:58:33.222Z] PID: 72580 TID: 37860 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-05T10:58:33.222Z] PID: 72580 TID: 37860 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-05T10:58:34.599Z] PID: 72580 TID: 37860 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-05T10:58:34.599Z] PID: 72580 TID: 37860 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-05T10:58:34.599Z] PID: 72580 TID: 37860 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-07T07:41:54.042Z] PID: 26592 TID: 26596 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-07T07:41:54.042Z] PID: 26592 TID: 26596 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-07T07:41:54.055Z] PID: 26592 TID: 26596 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[26592] 4 [2026-09-07T07:41:54.055Z] PID: 26592 TID: 26596 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-07T07:41:54.055Z] PID: 26592 TID: 26596 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-07T07:41:54.055Z] PID: 26592 TID: 26596 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-07T07:41:54.175Z] PID: 26592 TID: 26596 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-07T07:41:54.176Z] PID: 26592 TID: 26596 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-07T07:41:54.344Z] PID: 26592 TID: 26596 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-07T07:41:54.560Z] PID: 26592 TID: 26596 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-07T07:41:54.561Z] PID: 26592 TID: 26596 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-07T07:41:54.561Z] PID: 26592 TID: 26596 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-07T07:41:54.561Z] PID: 26592 TID: 26596 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-07T07:41:54.578Z] PID: 26592 TID: 26596 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-07T07:41:54.582Z] PID: 26592 TID: 26596 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-07T07:41:54.583Z] PID: 26592 TID: 26596 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-07T07:41:54.583Z] PID: 26592 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6114633,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":15793.2073815,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":15793.2044632,"timestamp":17887669145837663,"weight":1.0}] 18 [2026-09-07T07:41:54.583Z] PID: 26592 TID: 26596 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-09-07T07:41:54.583Z] PID: 26592 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6114785,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":15793.2073968,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":15793.2044784,"timestamp":17887669145837817,"weight":1.0}] 20 [2026-09-07T07:41:54.592Z] PID: 26592 TID: 26596 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-07T07:41:54.605Z] PID: 26592 TID: 26596 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-07T07:41:54.606Z] PID: 26592 TID: 26596 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-07T07:41:54.606Z] PID: 26592 TID: 12088 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-07T07:41:54.607Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-07T07:41:54.607Z] PID: 26592 TID: 12088 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-07T07:41:54.607Z] PID: 26592 TID: 12088 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-07T07:41:54.607Z] PID: 26592 TID: 12088 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-07T07:41:54.607Z] PID: 26592 TID: 12088 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-07T07:41:54.611Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-07T07:41:54.611Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-07T07:41:54.750Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-09-07T07:41:54.758Z] PID: 26592 TID: 25192 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [63538] 39 [2026-09-07T07:41:54.759Z] PID: 26592 TID: 25192 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [63539] 40 [2026-09-07T07:38:26.000Z] PID: 26592 TID: 22264 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788766706] drift[-208776.879ms] 41 [2026-09-07T07:38:26.195Z] PID: 26592 TID: 12088 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-07T07:38:26.294Z] PID: 26592 TID: 25192 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-07 10:41:54 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-07T07:38:26.294Z] PID: 26592 TID: 25192 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-07 10:41:54 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-07T07:38:26.824Z] PID: 26592 TID: 22264 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-07T07:38:27.244Z] PID: 26592 TID: 23980 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:63550] 46 [2026-09-07T07:38:27.304Z] PID: 26592 TID: 23980 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:63550] 47 [2026-09-07T07:38:27.307Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-07T07:38:27.315Z] PID: 26592 TID: 26596 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 49 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22156 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22156 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 52 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 12088 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 12088 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 12088 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 12088 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 56 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 25028 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1211178,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":15794.717036,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":15794.7141177,"timestamp":17887667073165416,"weight":1.0}] 57 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 58 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-07T07:38:27.316Z] PID: 26592 TID: 22580 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.121479,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":15794.7173973,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":15794.7144789,"timestamp":17887667073169029,"weight":1.0}] 69 [2026-09-07T07:38:27.318Z] PID: 26592 TID: 22264 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [63561] 70 [2026-09-07T07:38:27.451Z] PID: 26592 TID: 22264 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=63561], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27488 | 71 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-07T07:38:27.456Z] PID: 26592 TID: 25012 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2608501,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":15794.8567683,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":15794.8538499,"timestamp":17887667074562738,"weight":1.0}] 78 [2026-09-07T07:38:27.457Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-07T07:38:27.474Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-07T07:38:27.474Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-07T07:38:27.474Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-07T07:38:27.474Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-07T07:38:27.505Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 84 [2026-09-07T07:38:27.505Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 85 [2026-09-07T07:38:27.505Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 86 [2026-09-07T07:38:27.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 87 [2026-09-07T07:38:27.536Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-07T07:38:27.536Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-07T07:38:27.536Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-07T07:38:27.536Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-07T07:38:27.567Z] PID: 26592 TID: 22264 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-07T07:38:27.568Z] PID: 26592 TID: 22264 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-07T07:38:27.568Z] PID: 26592 TID: 22264 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-07T07:38:27.568Z] PID: 26592 TID: 22264 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-07T07:38:27.568Z] PID: 26592 TID: 22264 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-07T07:38:27.568Z] PID: 26592 TID: 22264 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-07T07:38:27.598Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-07T07:38:27.598Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-07T07:38:27.598Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-07T07:38:28.108Z] PID: 26592 TID: 25200 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-07T07:38:28.108Z] PID: 26592 TID: 25200 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-07T07:38:28.354Z] PID: 26592 TID: 25012 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.1591874,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7862896,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":15795.7551057,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":15795.7521873,"timestamp":17887667083546112,"weight":1.0}] 114 [2026-09-07T07:38:28.354Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-07T07:38:28.354Z] PID: 26592 TID: 25012 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1592273,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7863809,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":15795.7551455,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":15795.7522271,"timestamp":17887667083546512,"weight":1.0}] 116 [2026-09-07T07:38:28.385Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-07T07:38:28.385Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-07T07:38:28.385Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-07T07:38:28.385Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-07T07:38:28.385Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-07T07:38:28.528Z] PID: 26592 TID: 25068 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 22264 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 22264 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 26596 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 26596 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-07T07:38:33.495Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-07T07:38:33.496Z] PID: 26592 TID: 26596 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-07T07:38:33.496Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-07T07:38:33.496Z] PID: 26592 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3014475,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":15800.8973657,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":15800.8944473,"timestamp":17887667134968712,"weight":1.0}] 135 [2026-09-07T07:38:33.497Z] PID: 26592 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3014575,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":15800.8973758,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":15800.8944574,"timestamp":17887667134968814,"weight":1.0}] 136 [2026-09-07T07:38:33.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-07T07:38:33.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-07T07:38:33.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-07T07:38:33.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-07T07:38:33.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-07T07:38:33.514Z] PID: 26592 TID: 22264 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-07T07:38:33.637Z] PID: 26592 TID: 26596 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-07T07:38:33.638Z] PID: 26592 TID: 26596 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-07T07:38:33.639Z] PID: 26592 TID: 26596 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-07T07:38:33.639Z] PID: 26592 TID: 26596 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-07T07:38:33.639Z] PID: 26592 TID: 26596 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-07T07:38:33.639Z] PID: 26592 TID: 26596 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-07T07:38:33.639Z] PID: 26592 TID: 26596 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-07T07:38:33.829Z] PID: 26592 TID: 26596 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-07T07:38:33.829Z] PID: 26592 TID: 26596 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-07T07:38:33.829Z] PID: 26592 TID: 26596 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-07T20:06:25.358Z] PID: 22204 TID: 11152 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-07T20:06:25.358Z] PID: 22204 TID: 11152 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-07T20:06:25.372Z] PID: 22204 TID: 11152 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22204] 4 [2026-09-07T20:06:25.372Z] PID: 22204 TID: 11152 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-07T20:06:25.372Z] PID: 22204 TID: 11152 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-07T20:06:25.372Z] PID: 22204 TID: 11152 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-07T20:06:25.475Z] PID: 22204 TID: 11152 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-07T20:06:25.475Z] PID: 22204 TID: 11152 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-07T20:06:25.495Z] PID: 22204 TID: 11152 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-07T20:06:25.496Z] PID: 22204 TID: 11152 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-07T20:06:25.496Z] PID: 22204 TID: 11152 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-07T20:06:25.496Z] PID: 22204 TID: 11152 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-07T20:06:25.683Z] PID: 22204 TID: 11152 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-07T20:06:25.943Z] PID: 22204 TID: 11152 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-07T20:06:25.943Z] PID: 22204 TID: 11152 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-07T20:06:25.943Z] PID: 22204 TID: 11152 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-07T20:06:25.943Z] PID: 22204 TID: 11152 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-07T20:06:25.956Z] PID: 22204 TID: 11152 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-07T20:06:25.961Z] PID: 22204 TID: 11152 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-07T20:06:25.962Z] PID: 22204 TID: 11152 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-07T20:06:25.962Z] PID: 22204 TID: 11152 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-07T20:06:25.962Z] PID: 22204 TID: 26592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6716288,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":16330.5749687,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":16330.5776287,"timestamp":17888115859626794,"weight":1.0}] 23 [2026-09-07T20:06:25.962Z] PID: 22204 TID: 26592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6716436,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":16330.5749835,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":16330.5776434,"timestamp":17888115859626944,"weight":1.0}] 24 [2026-09-07T20:06:25.971Z] PID: 22204 TID: 11152 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-07T20:06:25.989Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-07T20:06:26.000Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-07T20:06:26.000Z] PID: 22204 TID: 11152 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-07T20:06:26.000Z] PID: 22204 TID: 11152 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-07T20:06:26.000Z] PID: 22204 TID: 11152 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-07T20:06:26.000Z] PID: 22204 TID: 11152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-07T20:06:26.000Z] PID: 22204 TID: 11152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-07T20:06:26.001Z] PID: 22204 TID: 11152 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-07T20:06:26.001Z] PID: 22204 TID: 26568 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-09-07T20:06:26.001Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-09-07T20:06:26.002Z] PID: 22204 TID: 26568 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-07T20:06:26.002Z] PID: 22204 TID: 26568 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-07T20:06:26.002Z] PID: 22204 TID: 26568 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-07T20:06:26.002Z] PID: 22204 TID: 26568 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-07T20:06:26.006Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-07T20:06:26.006Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-07T20:06:26.142Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 42 [2026-09-07T20:06:26.148Z] PID: 22204 TID: 26292 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59217] 43 [2026-09-07T20:06:26.149Z] PID: 22204 TID: 26292 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59218] 44 [2026-09-07T20:02:57.000Z] PID: 22204 TID: 26200 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788811377] drift[-209192.219ms] 45 [2026-09-07T20:02:57.255Z] PID: 22204 TID: 26568 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 46 [2026-09-07T20:02:57.285Z] PID: 22204 TID: 26292 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-07 23:06:26 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-07T20:02:57.285Z] PID: 22204 TID: 26292 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-07 23:06:26 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-07T20:02:57.806Z] PID: 22204 TID: 26200 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-07T20:02:58.268Z] PID: 22204 TID: 26568 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 50 [2026-09-07T20:02:58.289Z] PID: 22204 TID: 26220 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59238] 51 [2026-09-07T20:02:58.325Z] PID: 22204 TID: 26220 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59238] 52 [2026-09-07T20:02:58.327Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-07T20:02:58.335Z] PID: 22204 TID: 26200 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-09-07T20:02:58.335Z] PID: 22204 TID: 26200 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-09-07T20:02:58.335Z] PID: 22204 TID: 11152 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 56 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26580 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 57 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26580 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 58 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26568 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 59 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26568 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 60 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26568 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 61 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26568 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26016 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.2374134,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":16332.1407533,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":16332.1434132,"timestamp":17888113783362449,"weight":1.0}] 63 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 72 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-09-07T20:02:58.336Z] PID: 22204 TID: 26584 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2377767,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":16332.1411167,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":16332.1437766,"timestamp":17888113783366083,"weight":1.0}] 74 [2026-09-07T20:02:58.337Z] PID: 22204 TID: 26200 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59252] 75 [2026-09-07T20:02:58.469Z] PID: 22204 TID: 26200 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59252], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 26780 | 76 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26588 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3758719,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":16332.2792118,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":16332.2818718,"timestamp":17888113784747031,"weight":1.0}] 82 [2026-09-07T20:02:58.474Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 83 [2026-09-07T20:02:58.476Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-07T20:02:58.499Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-07T20:02:58.499Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-07T20:02:58.499Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-07T20:02:58.499Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-07T20:02:58.509Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-07T20:02:58.530Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-07T20:02:58.561Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-07T20:02:58.562Z] PID: 22204 TID: 26200 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-07T20:02:58.562Z] PID: 22204 TID: 26200 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-07T20:02:58.562Z] PID: 22204 TID: 26200 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-07T20:02:58.562Z] PID: 22204 TID: 26200 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-07T20:02:58.562Z] PID: 22204 TID: 26200 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-07T20:02:58.562Z] PID: 22204 TID: 26200 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-07T20:02:58.593Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-07T20:02:58.593Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-07T20:02:58.593Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-07T20:02:58.706Z] PID: 22204 TID: 4996 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-07T20:02:58.706Z] PID: 22204 TID: 4996 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-07T20:02:59.360Z] PID: 22204 TID: 26588 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2612235,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7974576,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":16333.1645635,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":16333.1672234,"timestamp":17888113793600551,"weight":1.0}] 119 [2026-09-07T20:02:59.360Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-09-07T20:02:59.360Z] PID: 22204 TID: 26588 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2612635,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7975589,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":16333.1646035,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":16333.1672634,"timestamp":17888113793600951,"weight":1.0}] 121 [2026-09-07T20:02:59.390Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-09-07T20:02:59.390Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-09-07T20:02:59.390Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-09-07T20:02:59.390Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-07T20:02:59.390Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-07T20:02:59.531Z] PID: 22204 TID: 23932 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 26200 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 26200 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 11152 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 11152 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-07T20:03:04.219Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-07T20:03:04.220Z] PID: 22204 TID: 11152 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-07T20:03:04.220Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-07T20:03:04.220Z] PID: 22204 TID: 26592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.1216774,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":16338.0250173,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":16338.0276772,"timestamp":17888113842205089,"weight":1.0}] 140 [2026-09-07T20:03:04.220Z] PID: 22204 TID: 26592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.121686,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":16338.0250259,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":16338.0276858,"timestamp":17888113842205175,"weight":1.0}] 141 [2026-09-07T20:03:04.247Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-07T20:03:04.247Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-07T20:03:04.247Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-07T20:03:04.247Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-07T20:03:04.247Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-07T20:03:04.247Z] PID: 22204 TID: 26200 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-07T20:03:04.354Z] PID: 22204 TID: 11152 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-07T20:03:04.355Z] PID: 22204 TID: 11152 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-07T20:03:04.355Z] PID: 22204 TID: 11152 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-07T20:03:04.356Z] PID: 22204 TID: 11152 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-07T20:03:04.356Z] PID: 22204 TID: 11152 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-07T20:03:04.356Z] PID: 22204 TID: 11152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-07T20:03:04.356Z] PID: 22204 TID: 11152 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-07T20:03:04.420Z] PID: 22204 TID: 11152 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-07T20:03:04.420Z] PID: 22204 TID: 11152 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-07T20:03:04.420Z] PID: 22204 TID: 11152 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-08T07:15:50.177Z] PID: 27876 TID: 27880 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-08T07:15:50.177Z] PID: 27876 TID: 27880 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-08T07:15:50.192Z] PID: 27876 TID: 27880 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[27876] 4 [2026-09-08T07:15:50.192Z] PID: 27876 TID: 27880 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-08T07:15:50.192Z] PID: 27876 TID: 27880 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-08T07:15:50.193Z] PID: 27876 TID: 27880 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-08T07:15:50.327Z] PID: 27876 TID: 27880 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-08T07:15:50.328Z] PID: 27876 TID: 27880 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-08T07:15:50.474Z] PID: 27876 TID: 27880 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-08T07:15:50.754Z] PID: 27876 TID: 27880 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-08T07:15:50.754Z] PID: 27876 TID: 27880 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-08T07:15:50.754Z] PID: 27876 TID: 27880 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-08T07:15:50.754Z] PID: 27876 TID: 27880 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-08T07:15:50.769Z] PID: 27876 TID: 27880 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-08T07:15:50.774Z] PID: 27876 TID: 27880 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-08T07:15:50.775Z] PID: 27876 TID: 27880 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-08T07:15:50.775Z] PID: 27876 TID: 28392 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6810214,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":14946.3937018,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":14946.3990212,"timestamp":17888517507756684,"weight":1.0}] 18 [2026-09-08T07:15:50.775Z] PID: 27876 TID: 27880 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-09-08T07:15:50.775Z] PID: 27876 TID: 28392 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6810374,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":14946.3937178,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":14946.3990371,"timestamp":17888517507756846,"weight":1.0}] 20 [2026-09-08T07:15:50.785Z] PID: 27876 TID: 27880 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-08T07:15:50.799Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-08T07:15:50.800Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-08T07:15:50.800Z] PID: 27876 TID: 27880 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-08T07:15:50.800Z] PID: 27876 TID: 27880 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-08T07:15:50.800Z] PID: 27876 TID: 27880 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-08T07:15:50.800Z] PID: 27876 TID: 27880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-08T07:15:50.800Z] PID: 27876 TID: 27880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-08T07:15:50.801Z] PID: 27876 TID: 27880 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-08T07:15:50.801Z] PID: 27876 TID: 28368 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-08T07:15:50.802Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-08T07:15:50.802Z] PID: 27876 TID: 28368 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-08T07:15:50.802Z] PID: 27876 TID: 28368 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-08T07:15:50.802Z] PID: 27876 TID: 28368 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-08T07:15:50.802Z] PID: 27876 TID: 28368 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-08T07:15:50.807Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-08T07:15:50.807Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-08T07:12:22.000Z] PID: 27876 TID: 28580 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788851542] drift[-208938.417ms] 38 [2026-09-08T07:12:22.009Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-08T07:12:22.016Z] PID: 27876 TID: 28576 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56196] 40 [2026-09-08T07:12:22.017Z] PID: 27876 TID: 28576 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56197] 41 [2026-09-08T07:12:22.227Z] PID: 27876 TID: 28368 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-08T07:12:22.357Z] PID: 27876 TID: 28576 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-08 10:15:51 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-08T07:12:22.357Z] PID: 27876 TID: 28576 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-08 10:15:51 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-08T07:12:22.852Z] PID: 27876 TID: 28580 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-08T07:12:23.271Z] PID: 27876 TID: 28572 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:56210] 46 [2026-09-08T07:12:23.306Z] PID: 27876 TID: 28572 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:56210] 47 [2026-09-08T07:12:23.307Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28580 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28580 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 50 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28376 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28376 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 27880 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28368 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28368 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28368 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28368 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1604357,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":14947.8731161,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":14947.8784354,"timestamp":17888515433166653,"weight":1.0}] 58 [2026-09-08T07:12:23.316Z] PID: 27876 TID: 28580 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-08T07:12:23.317Z] PID: 27876 TID: 28388 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1607747,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":14947.8734551,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":14947.8787744,"timestamp":17888515433170043,"weight":1.0}] 69 [2026-09-08T07:12:23.318Z] PID: 27876 TID: 28580 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56220] 70 [2026-09-08T07:12:23.452Z] PID: 27876 TID: 28580 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56220], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 29048 | 71 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-08T07:12:23.457Z] PID: 27876 TID: 28404 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3010747,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":14948.0137551,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":14948.0190745,"timestamp":17888515434573040,"weight":1.0}] 78 [2026-09-08T07:12:23.458Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-08T07:12:23.484Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-08T07:12:23.484Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-08T07:12:23.484Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-08T07:12:23.484Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-08T07:12:23.498Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-08T07:12:23.516Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-08T07:12:23.546Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-08T07:12:23.547Z] PID: 27876 TID: 28580 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-08T07:12:23.547Z] PID: 27876 TID: 28580 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-08T07:12:23.547Z] PID: 27876 TID: 28580 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-08T07:12:23.547Z] PID: 27876 TID: 28580 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-08T07:12:23.551Z] PID: 27876 TID: 28580 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-08T07:12:23.551Z] PID: 27876 TID: 28580 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-08T07:12:23.578Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-08T07:12:23.578Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-08T07:12:23.578Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-08T07:12:24.190Z] PID: 27876 TID: 27420 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-08T07:12:24.191Z] PID: 27876 TID: 27420 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-08T07:12:24.371Z] PID: 27876 TID: 28404 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2150816,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8196303,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":14948.927762,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":14948.9330813,"timestamp":17888515443713112,"weight":1.0}] 114 [2026-09-08T07:12:24.371Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-08T07:12:24.371Z] PID: 27876 TID: 28404 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2151278,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8197393,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":14948.9278082,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":14948.9331275,"timestamp":17888515443713574,"weight":1.0}] 116 [2026-09-08T07:12:24.402Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-08T07:12:24.402Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-08T07:12:24.402Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-08T07:12:24.402Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-08T07:12:24.402Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-08T07:12:24.403Z] PID: 27876 TID: 27920 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 28580 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 28580 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 27880 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 27880 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-08T07:12:29.544Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-08T07:12:29.545Z] PID: 27876 TID: 27880 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-08T07:12:29.545Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-08T07:12:29.545Z] PID: 27876 TID: 28392 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3896433,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":14954.1023238,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":14954.1076431,"timestamp":17888515495458729,"weight":1.0}] 135 [2026-09-08T07:12:29.545Z] PID: 27876 TID: 28392 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3896531,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":14954.1023335,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":14954.1076528,"timestamp":17888515495458828,"weight":1.0}] 136 [2026-09-08T07:12:29.576Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-08T07:12:29.576Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-08T07:12:29.576Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-08T07:12:29.576Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-08T07:12:29.576Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-08T07:12:29.576Z] PID: 27876 TID: 28580 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-08T07:12:29.686Z] PID: 27876 TID: 27880 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-08T07:12:29.686Z] PID: 27876 TID: 27880 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-08T07:12:29.687Z] PID: 27876 TID: 27880 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-08T07:12:29.687Z] PID: 27876 TID: 27880 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-08T07:12:29.687Z] PID: 27876 TID: 27880 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-08T07:12:29.687Z] PID: 27876 TID: 27880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-08T07:12:29.687Z] PID: 27876 TID: 27880 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-08T07:12:29.827Z] PID: 27876 TID: 27880 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-08T07:12:29.827Z] PID: 27876 TID: 27880 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-08T07:12:29.828Z] PID: 27876 TID: 27880 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-09T08:42:11.495Z] PID: 23984 TID: 23988 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-09T08:42:11.495Z] PID: 23984 TID: 23988 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-09T08:42:11.507Z] PID: 23984 TID: 23988 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[23984] 4 [2026-09-09T08:42:11.507Z] PID: 23984 TID: 23988 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-09T08:42:11.507Z] PID: 23984 TID: 23988 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-09T08:42:11.508Z] PID: 23984 TID: 23988 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-09T08:42:11.608Z] PID: 23984 TID: 23988 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-09T08:42:11.609Z] PID: 23984 TID: 23988 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-09T08:42:11.627Z] PID: 23984 TID: 23988 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-09T08:42:11.628Z] PID: 23984 TID: 23988 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-09T08:42:11.628Z] PID: 23984 TID: 23988 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-09T08:42:11.628Z] PID: 23984 TID: 23988 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-09T08:42:11.846Z] PID: 23984 TID: 23988 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-09T08:42:12.062Z] PID: 23984 TID: 23988 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-09T08:42:12.062Z] PID: 23984 TID: 23988 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-09T08:42:12.062Z] PID: 23984 TID: 23988 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-09T08:42:12.062Z] PID: 23984 TID: 23988 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-09T08:42:12.093Z] PID: 23984 TID: 23988 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-09T08:42:12.098Z] PID: 23984 TID: 23988 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-09T08:42:12.099Z] PID: 23984 TID: 23988 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-09T08:42:12.099Z] PID: 23984 TID: 23988 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-09T08:42:12.099Z] PID: 23984 TID: 24196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6739733,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":15029.7208889,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":15029.7199732,"timestamp":17889433320996901,"weight":1.0}] 23 [2026-09-09T08:42:12.099Z] PID: 23984 TID: 24196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6739894,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":15029.7209051,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":15029.7199892,"timestamp":17889433320997063,"weight":1.0}] 24 [2026-09-09T08:42:12.120Z] PID: 23984 TID: 23988 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-09T08:42:12.136Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-09T08:42:12.137Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-09T08:42:12.137Z] PID: 23984 TID: 23988 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-09T08:42:12.137Z] PID: 23984 TID: 23988 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-09T08:42:12.137Z] PID: 23984 TID: 23988 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-09T08:42:12.137Z] PID: 23984 TID: 23988 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-09T08:42:12.137Z] PID: 23984 TID: 23988 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-09T08:42:12.138Z] PID: 23984 TID: 23988 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-09T08:42:12.139Z] PID: 23984 TID: 24172 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-09-09T08:42:12.139Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-09-09T08:42:12.139Z] PID: 23984 TID: 24172 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-09T08:42:12.140Z] PID: 23984 TID: 24172 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-09T08:42:12.140Z] PID: 23984 TID: 24172 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-09T08:42:12.140Z] PID: 23984 TID: 24172 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-09T08:42:12.144Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-09T08:42:12.144Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-09T08:42:12.265Z] PID: 23984 TID: 24172 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 42 [2026-09-09T08:38:43.000Z] PID: 23984 TID: 23628 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1788943123] drift[-209278.118ms] 43 [2026-09-09T08:38:43.018Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-09-09T08:38:43.027Z] PID: 23984 TID: 23632 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [57700] 45 [2026-09-09T08:38:43.028Z] PID: 23984 TID: 23632 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [57701] 46 [2026-09-09T08:38:43.356Z] PID: 23984 TID: 23632 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-09 11:42:12 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-09T08:38:43.356Z] PID: 23984 TID: 23632 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-09 11:42:12 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-09T08:38:43.861Z] PID: 23984 TID: 23628 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-09T08:38:43.997Z] PID: 23984 TID: 24172 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 50 [2026-09-09T08:38:44.016Z] PID: 23984 TID: 23616 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57716] 51 [2026-09-09T08:38:44.157Z] PID: 23984 TID: 23616 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57716] 52 [2026-09-09T08:38:44.159Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 24164 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 54 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 24164 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 23628 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 56 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 24172 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 57 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 24172 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 58 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 24172 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-09-09T08:38:44.168Z] PID: 23984 TID: 24188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0212839,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":15031.0681996,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":15031.0672837,"timestamp":17889431241688829,"weight":1.0}] 60 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 24172 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 61 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23988 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 62 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-09-09T08:38:44.169Z] PID: 23984 TID: 24192 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0218315,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":15031.0687471,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":15031.0678312,"timestamp":17889431241694305,"weight":1.0}] 73 [2026-09-09T08:38:44.170Z] PID: 23984 TID: 23628 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [57732] 74 [2026-09-09T08:38:44.305Z] PID: 23984 TID: 23628 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=57732], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25896 | 75 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 24184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1623285,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":15031.2092439,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":15031.2083283,"timestamp":17889431243099266,"weight":1.0}] 79 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-09-09T08:38:44.309Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-09-09T08:38:44.310Z] PID: 23984 TID: 23628 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 83 [2026-09-09T08:38:44.311Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-09T08:38:44.335Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-09T08:38:44.335Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-09T08:38:44.335Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-09T08:38:44.335Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-09T08:38:44.350Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-09T08:38:44.366Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-09T08:38:44.396Z] PID: 23984 TID: 23628 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-09T08:38:44.397Z] PID: 23984 TID: 23628 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-09T08:38:44.397Z] PID: 23984 TID: 23628 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-09T08:38:44.397Z] PID: 23984 TID: 23628 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-09T08:38:44.397Z] PID: 23984 TID: 23628 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-09T08:38:44.397Z] PID: 23984 TID: 23628 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-09T08:38:44.427Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-09T08:38:44.427Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-09T08:38:44.427Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-09T08:38:44.575Z] PID: 23984 TID: 22200 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-09T08:38:44.575Z] PID: 23984 TID: 22200 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-09T08:38:45.200Z] PID: 23984 TID: 24184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0531069,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8032563,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":15032.1000225,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":15032.0991066,"timestamp":17889431252007058,"weight":1.0}] 119 [2026-09-09T08:38:45.200Z] PID: 23984 TID: 24184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0531488,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8033496,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":15032.1000645,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":15032.0991486,"timestamp":17889431252007478,"weight":1.0}] 120 [2026-09-09T08:38:45.200Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 121 [2026-09-09T08:38:45.201Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-09-09T08:38:45.201Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-09-09T08:38:45.201Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-09-09T08:38:45.201Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-09T08:38:45.201Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-09T08:38:45.216Z] PID: 23984 TID: 23000 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23628 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23628 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23988 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23988 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-09T08:38:50.077Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-09T08:38:50.078Z] PID: 23984 TID: 23988 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-09T08:38:50.078Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-09T08:38:50.078Z] PID: 23984 TID: 24196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.9312871,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":15036.9782028,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":15036.9772869,"timestamp":17889431300788860,"weight":1.0}] 140 [2026-09-09T08:38:50.078Z] PID: 23984 TID: 24196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.9312968,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":15036.9782125,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":15036.9772966,"timestamp":17889431300788958,"weight":1.0}] 141 [2026-09-09T08:38:50.099Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-09T08:38:50.099Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-09T08:38:50.099Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-09T08:38:50.099Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-09T08:38:50.099Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-09T08:38:50.099Z] PID: 23984 TID: 23628 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-09T08:38:50.208Z] PID: 23984 TID: 23988 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-09T08:38:50.209Z] PID: 23984 TID: 23988 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-09T08:38:50.209Z] PID: 23984 TID: 23988 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-09T08:38:50.210Z] PID: 23984 TID: 23988 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-09T08:38:50.210Z] PID: 23984 TID: 23988 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-09T08:38:50.210Z] PID: 23984 TID: 23988 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-09T08:38:50.210Z] PID: 23984 TID: 23988 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-09T08:38:50.305Z] PID: 23984 TID: 23988 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-09T08:38:50.305Z] PID: 23984 TID: 23988 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-09T08:38:50.305Z] PID: 23984 TID: 23988 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-10T08:13:02.585Z] PID: 31872 TID: 31876 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-10T08:13:02.585Z] PID: 31872 TID: 31876 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-10T08:13:02.600Z] PID: 31872 TID: 31876 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[31872] 4 [2026-09-10T08:13:02.600Z] PID: 31872 TID: 31876 INFO (eax::apps::utils::logAppInfo) Version: 13.783.0-6296-d09621539 5 [2026-09-10T08:13:02.600Z] PID: 31872 TID: 31876 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-10T08:13:02.601Z] PID: 31872 TID: 31876 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.783.0.6296-1788287606\EA Desktop\EADesktop.exe] 7 [2026-09-10T08:13:02.752Z] PID: 31872 TID: 31876 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-10T08:13:02.753Z] PID: 31872 TID: 31876 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-10T08:13:03.042Z] PID: 31872 TID: 31876 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-10T08:13:03.150Z] PID: 31872 TID: 31876 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-10T08:13:03.150Z] PID: 31872 TID: 31876 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-10T08:13:03.150Z] PID: 31872 TID: 31876 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-10T08:13:03.150Z] PID: 31872 TID: 31876 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-10T08:13:03.165Z] PID: 31872 TID: 31876 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-10T08:13:03.169Z] PID: 31872 TID: 31876 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-10T08:13:03.170Z] PID: 31872 TID: 31876 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-10T08:13:03.170Z] PID: 31872 TID: 32168 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6662034,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":16854.784317,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":16854.7912032,"timestamp":17890279831707817,"weight":1.0}] 18 [2026-09-10T08:13:03.170Z] PID: 31872 TID: 32168 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6662232,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":16854.7843325,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":16854.791223,"timestamp":17890279831707976,"weight":1.0}] 19 [2026-09-10T08:13:03.170Z] PID: 31872 TID: 31876 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-09-10T08:13:03.182Z] PID: 31872 TID: 31876 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-10T08:13:03.202Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-10T08:13:03.203Z] PID: 31872 TID: 31876 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-10T08:13:03.204Z] PID: 31872 TID: 32144 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-10T08:13:03.204Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-10T08:13:03.204Z] PID: 31872 TID: 32144 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-10T08:13:03.205Z] PID: 31872 TID: 32144 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-10T08:13:03.205Z] PID: 31872 TID: 32144 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-10T08:13:03.205Z] PID: 31872 TID: 32144 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-10T08:13:03.209Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-10T08:13:03.209Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-10T08:13:03.352Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-09-10T08:13:03.360Z] PID: 31872 TID: 32556 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64194] 39 [2026-09-10T08:13:03.361Z] PID: 31872 TID: 32556 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64195] 40 [2026-09-10T08:09:35.000Z] PID: 31872 TID: 32560 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789027775] drift[-208381.611ms] 41 [2026-09-10T08:09:35.198Z] PID: 31872 TID: 32144 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-10T08:09:35.342Z] PID: 31872 TID: 32556 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-10 11:13:03 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-10T08:09:35.342Z] PID: 31872 TID: 32556 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-10 11:13:03 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-10T08:09:35.811Z] PID: 31872 TID: 32560 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-10T08:09:36.251Z] PID: 31872 TID: 32540 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64203] 46 [2026-09-10T08:09:36.294Z] PID: 31872 TID: 32540 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64203] 47 [2026-09-10T08:09:36.296Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-10T08:09:36.306Z] PID: 31872 TID: 32156 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-09-10T08:09:36.307Z] PID: 31872 TID: 32156 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 50 [2026-09-10T08:09:36.307Z] PID: 31872 TID: 31876 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 51 [2026-09-10T08:09:36.307Z] PID: 31872 TID: 32560 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-09-10T08:09:36.307Z] PID: 31872 TID: 32560 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 53 [2026-09-10T08:09:36.493Z] PID: 31872 TID: 32144 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-10T08:09:36.493Z] PID: 31872 TID: 32144 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-10T08:09:36.493Z] PID: 31872 TID: 32144 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-10T08:09:36.493Z] PID: 31872 TID: 32144 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-10T08:09:36.494Z] PID: 31872 TID: 32172 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.370724,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"recommended"},"systemUptime":16856.4888376,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":16856.4957238,"timestamp":17890277764936918,"weight":1.0}] 58 [2026-09-10T08:09:36.494Z] PID: 31872 TID: 32560 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-10T08:09:36.495Z] PID: 31872 TID: 32176 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.3724977,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":16856.4906113,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":16856.4974974,"timestamp":17890277764954656,"weight":1.0}] 69 [2026-09-10T08:09:36.496Z] PID: 31872 TID: 32560 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64219] 70 [2026-09-10T08:09:36.640Z] PID: 31872 TID: 32560 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64219], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 33752 | 71 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-10T08:09:36.645Z] PID: 31872 TID: 32188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.5226397,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":16856.6407533,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":16856.6476399,"timestamp":17890277766456072,"weight":1.0}] 78 [2026-09-10T08:09:36.647Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-10T08:09:36.674Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-10T08:09:36.674Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-10T08:09:36.674Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-10T08:09:36.674Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-10T08:09:36.684Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-10T08:09:36.706Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-10T08:09:36.736Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-10T08:09:36.736Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-10T08:09:36.736Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-10T08:09:36.737Z] PID: 31872 TID: 32560 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-10T08:09:36.768Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-10T08:09:36.768Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-10T08:09:36.768Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-10T08:09:37.253Z] PID: 31872 TID: 32736 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-10T08:09:37.253Z] PID: 31872 TID: 32736 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-10T08:09:37.544Z] PID: 31872 TID: 32188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.4211721,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.806307,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":16857.5392858,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":16857.5461719,"timestamp":17890277775441400,"weight":1.0}] 114 [2026-09-10T08:09:37.544Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-10T08:09:37.544Z] PID: 31872 TID: 32188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.4212113,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8064007,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":16857.5393249,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":16857.546211,"timestamp":17890277775441793,"weight":1.0}] 116 [2026-09-10T08:09:37.545Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-10T08:09:37.545Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-10T08:09:37.545Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-10T08:09:37.545Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-10T08:09:37.545Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-10T08:09:37.670Z] PID: 31872 TID: 32688 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 32560 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 126 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 32560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 31876 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-10T08:09:42.581Z] PID: 31872 TID: 31876 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-10T08:09:42.582Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-10T08:09:42.582Z] PID: 31872 TID: 31876 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-10T08:09:42.582Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-10T08:09:42.582Z] PID: 31872 TID: 32168 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.4598204,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":16862.577934,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":16862.5848201,"timestamp":17890277825827882,"weight":1.0}] 135 [2026-09-10T08:09:42.582Z] PID: 31872 TID: 32168 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.4598294,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":16862.577943,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":16862.5848292,"timestamp":17890277825827974,"weight":1.0}] 136 [2026-09-10T08:09:42.600Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-10T08:09:42.600Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-10T08:09:42.600Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-10T08:09:42.600Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-10T08:09:42.600Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-10T08:09:42.600Z] PID: 31872 TID: 32560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-10T08:09:42.740Z] PID: 31872 TID: 31876 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-10T08:09:42.740Z] PID: 31872 TID: 31876 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-10T08:09:42.741Z] PID: 31872 TID: 31876 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-10T08:09:42.741Z] PID: 31872 TID: 31876 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-10T08:09:42.741Z] PID: 31872 TID: 31876 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-10T08:09:42.741Z] PID: 31872 TID: 31876 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-10T08:09:42.741Z] PID: 31872 TID: 31876 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-10T08:09:42.850Z] PID: 31872 TID: 31876 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-10T08:09:42.850Z] PID: 31872 TID: 31876 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-10T08:09:42.850Z] PID: 31872 TID: 31876 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-11T07:46:15.591Z] PID: 25952 TID: 14892 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-11T07:46:15.591Z] PID: 25952 TID: 14892 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-11T07:46:15.602Z] PID: 25952 TID: 14892 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[25952] 4 [2026-09-11T07:46:15.602Z] PID: 25952 TID: 14892 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-11T07:46:15.602Z] PID: 25952 TID: 14892 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-11T07:46:15.603Z] PID: 25952 TID: 14892 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-11T07:46:15.710Z] PID: 25952 TID: 14892 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-11T07:46:15.710Z] PID: 25952 TID: 14892 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-11T07:46:15.725Z] PID: 25952 TID: 14892 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-11T07:46:15.725Z] PID: 25952 TID: 14892 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-11T07:46:15.725Z] PID: 25952 TID: 14892 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-11T07:46:15.725Z] PID: 25952 TID: 14892 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-11T07:46:15.915Z] PID: 25952 TID: 14892 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-11T07:46:16.150Z] PID: 25952 TID: 14892 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-11T07:46:16.150Z] PID: 25952 TID: 14892 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-11T07:46:16.150Z] PID: 25952 TID: 14892 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-11T07:46:16.150Z] PID: 25952 TID: 14892 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-11T07:46:16.165Z] PID: 25952 TID: 14892 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-11T07:46:16.169Z] PID: 25952 TID: 14892 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-11T07:46:16.169Z] PID: 25952 TID: 14892 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-11T07:46:16.169Z] PID: 25952 TID: 14892 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-11T07:46:16.169Z] PID: 25952 TID: 26256 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6352757,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":15603.7866535,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":15603.7912759,"timestamp":17891127761695991,"weight":1.0}] 23 [2026-09-11T07:46:16.169Z] PID: 25952 TID: 26256 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6352919,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":15603.7866699,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":15603.7912919,"timestamp":17891127761696156,"weight":1.0}] 24 [2026-09-11T07:46:16.170Z] PID: 25952 TID: 14892 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-11T07:46:16.176Z] PID: 25952 TID: 14892 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-11T07:46:16.177Z] PID: 25952 TID: 14892 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-11T07:46:16.177Z] PID: 25952 TID: 24280 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-09-11T07:46:16.177Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-09-11T07:46:16.178Z] PID: 25952 TID: 24280 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-11T07:46:16.178Z] PID: 25952 TID: 24280 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-11T07:46:16.178Z] PID: 25952 TID: 24280 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-11T07:46:16.178Z] PID: 25952 TID: 24280 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-11T07:46:16.179Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-11T07:46:16.179Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-11T07:46:16.182Z] PID: 25952 TID: 14608 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52950] 42 [2026-09-11T07:46:16.184Z] PID: 25952 TID: 14608 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52951] 43 [2026-09-11T07:42:48.000Z] PID: 25952 TID: 26460 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789112568] drift[-208305.606ms] 44 [2026-09-11T07:42:48.056Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 45 [2026-09-11T07:42:48.057Z] PID: 25952 TID: 24280 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-09-11T07:42:48.382Z] PID: 25952 TID: 14608 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-11 10:46:16 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-11T07:42:48.382Z] PID: 25952 TID: 14608 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-11 10:46:16 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-11T07:42:48.895Z] PID: 25952 TID: 26460 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-11T07:42:48.895Z] PID: 25952 TID: 19636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.6665173,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":15604.8178952,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":15604.8225172,"timestamp":17891125688952345,"weight":9.999998092651367}] 50 [2026-09-11T07:42:49.155Z] PID: 25952 TID: 24888 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52982] 51 [2026-09-11T07:42:49.185Z] PID: 25952 TID: 24888 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52982] 52 [2026-09-11T07:42:49.186Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-11T07:42:49.194Z] PID: 25952 TID: 26460 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-09-11T07:42:49.194Z] PID: 25952 TID: 14892 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-09-11T07:42:49.194Z] PID: 25952 TID: 26460 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-09-11T07:42:49.194Z] PID: 25952 TID: 18948 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 57 [2026-09-11T07:42:49.194Z] PID: 25952 TID: 18948 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 58 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 24280 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 59 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 24280 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 60 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 24280 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 61 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 24280 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 15740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9664466,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":15605.1178245,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":15605.1224465,"timestamp":17891125691951640,"weight":1.0}] 63 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 72 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-09-11T07:42:49.195Z] PID: 25952 TID: 15740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9665399,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":15605.1179178,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":15605.1225398,"timestamp":17891125691952573,"weight":1.0}] 74 [2026-09-11T07:42:49.196Z] PID: 25952 TID: 26460 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52994] 75 [2026-09-11T07:42:49.279Z] PID: 25952 TID: 26460 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52994], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25440 | 76 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 21456 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0564744,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":15605.2078524,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":15605.2124744,"timestamp":17891125692851916,"weight":1.0}] 82 [2026-09-11T07:42:49.285Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 83 [2026-09-11T07:42:49.286Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-11T07:42:49.311Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-11T07:42:49.311Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-11T07:42:49.311Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-11T07:42:49.311Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-11T07:42:49.329Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-11T07:42:49.358Z] PID: 25952 TID: 26460 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-11T07:42:49.389Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-11T07:42:49.389Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-11T07:42:49.389Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-11T07:42:49.499Z] PID: 25952 TID: 21516 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-11T07:42:49.499Z] PID: 25952 TID: 21516 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-11T07:42:50.205Z] PID: 25952 TID: 21456 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9766632,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8466617,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":15606.1280412,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":15606.1326632,"timestamp":17891125702053806,"weight":1.0}] 119 [2026-09-11T07:42:50.205Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-09-11T07:42:50.205Z] PID: 25952 TID: 21456 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9767127,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8468079,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":15606.1280906,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":15606.1327126,"timestamp":17891125702054302,"weight":1.0}] 121 [2026-09-11T07:42:50.234Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-09-11T07:42:50.235Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-09-11T07:42:50.235Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-09-11T07:42:50.235Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-11T07:42:50.235Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-11T07:42:50.343Z] PID: 25952 TID: 11636 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-11T07:42:54.960Z] PID: 25952 TID: 26460 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-11T07:42:54.960Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-11T07:42:54.960Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-11T07:42:54.960Z] PID: 25952 TID: 26460 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-11T07:42:54.960Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 14892 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 14892 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 14892 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 20944 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.7329448,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":15610.8843227,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":15610.8889447,"timestamp":17891125749616621,"weight":1.0}] 140 [2026-09-11T07:42:54.961Z] PID: 25952 TID: 20944 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.7329532,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":15610.8843312,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":15610.8889532,"timestamp":17891125749616707,"weight":1.0}] 141 [2026-09-11T07:42:54.985Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-11T07:42:54.985Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-11T07:42:54.985Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-11T07:42:54.985Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-11T07:42:54.985Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-11T07:42:54.985Z] PID: 25952 TID: 26460 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-11T07:42:55.093Z] PID: 25952 TID: 14892 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-11T07:42:55.094Z] PID: 25952 TID: 14892 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-11T07:42:55.094Z] PID: 25952 TID: 14892 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-11T07:42:55.095Z] PID: 25952 TID: 14892 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-11T07:42:55.095Z] PID: 25952 TID: 14892 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-11T07:42:55.095Z] PID: 25952 TID: 14892 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-11T07:42:55.095Z] PID: 25952 TID: 14892 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-11T07:42:55.312Z] PID: 25952 TID: 14892 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-11T07:42:55.312Z] PID: 25952 TID: 14892 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-11T07:42:55.312Z] PID: 25952 TID: 14892 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-11T12:46:40.248Z] PID: 19612 TID: 19616 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-11T12:46:40.248Z] PID: 19612 TID: 19616 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-11T12:46:40.259Z] PID: 19612 TID: 19616 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[19612] 4 [2026-09-11T12:46:40.259Z] PID: 19612 TID: 19616 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-11T12:46:40.259Z] PID: 19612 TID: 19616 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-11T12:46:40.259Z] PID: 19612 TID: 19616 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-11T12:46:40.368Z] PID: 19612 TID: 19616 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-11T12:46:40.368Z] PID: 19612 TID: 19616 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-11T12:46:40.531Z] PID: 19612 TID: 19616 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-11T12:46:40.734Z] PID: 19612 TID: 19616 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-11T12:46:40.734Z] PID: 19612 TID: 19616 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-11T12:46:40.734Z] PID: 19612 TID: 19616 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-11T12:46:40.734Z] PID: 19612 TID: 19616 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-11T12:46:40.748Z] PID: 19612 TID: 19616 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-11T12:46:40.754Z] PID: 19612 TID: 19616 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-11T12:46:40.754Z] PID: 19612 TID: 19616 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-11T12:46:40.754Z] PID: 19612 TID: 19616 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-11T12:46:40.755Z] PID: 19612 TID: 19804 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5883604,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5841.3636236,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5841.3693603,"timestamp":17891308007549335,"weight":1.0}] 19 [2026-09-11T12:46:40.755Z] PID: 19612 TID: 19804 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5883765,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5841.3636398,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5841.3693764,"timestamp":17891308007549499,"weight":1.0}] 20 [2026-09-11T12:46:40.756Z] PID: 19612 TID: 19616 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-11T12:46:40.761Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-11T12:46:40.761Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-11T12:46:40.761Z] PID: 19612 TID: 19616 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-11T12:46:40.761Z] PID: 19612 TID: 19616 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-11T12:46:40.762Z] PID: 19612 TID: 19616 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-11T12:46:40.762Z] PID: 19612 TID: 19616 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-11T12:46:40.762Z] PID: 19612 TID: 19616 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-11T12:46:40.762Z] PID: 19612 TID: 19616 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-11T12:46:40.763Z] PID: 19612 TID: 19784 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-11T12:46:40.763Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-11T12:46:40.763Z] PID: 19612 TID: 19784 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-11T12:46:40.764Z] PID: 19612 TID: 19784 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-11T12:46:40.764Z] PID: 19612 TID: 19784 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-11T12:46:40.764Z] PID: 19612 TID: 19784 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-11T12:46:40.764Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-11T12:46:40.765Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-11T12:46:40.767Z] PID: 19612 TID: 19988 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [57745] 38 [2026-09-11T12:46:40.768Z] PID: 19612 TID: 19988 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [57746] 39 [2026-09-11T12:43:12.000Z] PID: 19612 TID: 19992 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789130592] drift[-208891.619ms] 40 [2026-09-11T12:43:12.029Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-09-11T12:43:12.212Z] PID: 19612 TID: 19784 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-11T12:43:12.344Z] PID: 19612 TID: 19988 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-11 15:46:40 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-11T12:43:12.344Z] PID: 19612 TID: 19988 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-11 15:46:40 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-11T12:43:12.891Z] PID: 19612 TID: 19992 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-11T12:43:13.265Z] PID: 19612 TID: 19984 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57755] 46 [2026-09-11T12:43:13.296Z] PID: 19612 TID: 19984 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57755] 47 [2026-09-11T12:43:13.297Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-11T12:43:13.304Z] PID: 19612 TID: 19796 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-09-11T12:43:13.304Z] PID: 19612 TID: 19992 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 50 [2026-09-11T12:43:13.304Z] PID: 19612 TID: 19796 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-09-11T12:43:13.304Z] PID: 19612 TID: 19992 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 52 [2026-09-11T12:43:13.304Z] PID: 19612 TID: 19616 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19784 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19784 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19784 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19784 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19812 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0301927,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5842.8054561,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5842.8111927,"timestamp":17891305933051471,"weight":1.0}] 58 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-11T12:43:13.305Z] PID: 19612 TID: 19812 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0302724,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5842.8055358,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5842.8112724,"timestamp":17891305933052269,"weight":1.0}] 69 [2026-09-11T12:43:13.306Z] PID: 19612 TID: 19992 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [57766] 70 [2026-09-11T12:43:13.422Z] PID: 19612 TID: 19992 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=57766], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 21008 | 71 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19804 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1515329,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5842.9267962,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5842.9325329,"timestamp":17891305934264870,"weight":1.0}] 75 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-11T12:43:13.426Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-11T12:43:13.427Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-11T12:43:13.451Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-11T12:43:13.451Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-11T12:43:13.451Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-11T12:43:13.451Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-11T12:43:13.460Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-11T12:43:13.482Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-11T12:43:13.513Z] PID: 19612 TID: 19992 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-11T12:43:13.544Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-11T12:43:13.544Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-11T12:43:13.544Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-11T12:43:13.978Z] PID: 19612 TID: 20116 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-11T12:43:13.978Z] PID: 19612 TID: 20116 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-11T12:43:14.264Z] PID: 19612 TID: 19804 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9898526,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7509511,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5843.765116,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5843.7708526,"timestamp":17891305942648070,"weight":1.0}] 114 [2026-09-11T12:43:14.264Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-11T12:43:14.264Z] PID: 19612 TID: 19804 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9898968,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7510759,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5843.7651602,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5843.7708968,"timestamp":17891305942648513,"weight":1.0}] 116 [2026-09-11T12:43:14.265Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-11T12:43:14.265Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-11T12:43:14.265Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-11T12:43:14.265Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-11T12:43:14.265Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-11T12:43:14.391Z] PID: 19612 TID: 20012 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-11T12:43:19.418Z] PID: 19612 TID: 19992 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-11T12:43:19.418Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-11T12:43:19.418Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-11T12:43:19.418Z] PID: 19612 TID: 19992 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-11T12:43:19.418Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19616 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19616 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19616 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19820 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.144888,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5848.9201514,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5848.925888,"timestamp":17891305994198422,"weight":1.0}] 135 [2026-09-11T12:43:19.419Z] PID: 19612 TID: 19820 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.1448983,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5848.9201617,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5848.9258983,"timestamp":17891305994198528,"weight":1.0}] 136 [2026-09-11T12:43:19.444Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-11T12:43:19.444Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-11T12:43:19.444Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-11T12:43:19.444Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-11T12:43:19.444Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-11T12:43:19.444Z] PID: 19612 TID: 19992 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-11T12:43:19.552Z] PID: 19612 TID: 19616 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-11T12:43:19.552Z] PID: 19612 TID: 19616 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-11T12:43:19.553Z] PID: 19612 TID: 19616 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-11T12:43:19.553Z] PID: 19612 TID: 19616 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-11T12:43:19.553Z] PID: 19612 TID: 19616 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-11T12:43:19.553Z] PID: 19612 TID: 19616 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-11T12:43:19.553Z] PID: 19612 TID: 19616 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-11T12:43:19.707Z] PID: 19612 TID: 19616 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-11T12:43:19.707Z] PID: 19612 TID: 19616 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-11T12:43:19.707Z] PID: 19612 TID: 19616 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-11T16:34:04.196Z] PID: 15728 TID: 16360 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-11T16:34:04.196Z] PID: 15728 TID: 16360 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-11T16:34:04.210Z] PID: 15728 TID: 16360 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[15728] 4 [2026-09-11T16:34:04.210Z] PID: 15728 TID: 16360 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-11T16:34:04.210Z] PID: 15728 TID: 16360 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-11T16:34:04.210Z] PID: 15728 TID: 16360 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-11T16:34:04.310Z] PID: 15728 TID: 16360 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-11T16:34:04.311Z] PID: 15728 TID: 16360 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-11T16:34:04.328Z] PID: 15728 TID: 16360 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-11T16:34:04.329Z] PID: 15728 TID: 16360 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-11T16:34:04.330Z] PID: 15728 TID: 16360 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-11T16:34:04.330Z] PID: 15728 TID: 16360 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-11T16:34:04.504Z] PID: 15728 TID: 16360 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-11T16:34:04.678Z] PID: 15728 TID: 16360 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-11T16:34:04.679Z] PID: 15728 TID: 16360 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-11T16:34:04.679Z] PID: 15728 TID: 16360 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-11T16:34:04.679Z] PID: 15728 TID: 16360 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-11T16:34:04.734Z] PID: 15728 TID: 16360 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-11T16:34:04.738Z] PID: 15728 TID: 16360 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-11T16:34:04.739Z] PID: 15728 TID: 16360 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-11T16:34:04.739Z] PID: 15728 TID: 16360 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-11T16:34:04.739Z] PID: 15728 TID: 19492 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6209266,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":364.3627314,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":364.3549264,"timestamp":17891444447397807,"weight":1.0}] 23 [2026-09-11T16:34:04.739Z] PID: 15728 TID: 19492 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6209389,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":364.3627437,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":364.3549386,"timestamp":17891444447397931,"weight":1.0}] 24 [2026-09-11T16:34:04.749Z] PID: 15728 TID: 16360 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-11T16:34:04.763Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-11T16:34:04.763Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-11T16:34:04.763Z] PID: 15728 TID: 16360 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-11T16:34:04.764Z] PID: 15728 TID: 16360 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-11T16:34:04.764Z] PID: 15728 TID: 16360 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-11T16:34:04.764Z] PID: 15728 TID: 16360 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-11T16:34:04.764Z] PID: 15728 TID: 16360 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-11T16:34:04.764Z] PID: 15728 TID: 16360 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-11T16:34:04.765Z] PID: 15728 TID: 19588 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-09-11T16:34:04.765Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-09-11T16:34:04.765Z] PID: 15728 TID: 19588 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-11T16:34:04.766Z] PID: 15728 TID: 19588 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-11T16:34:04.766Z] PID: 15728 TID: 19588 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-11T16:34:04.766Z] PID: 15728 TID: 19588 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-11T16:34:04.771Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-11T16:34:04.771Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-11T16:34:04.900Z] PID: 15728 TID: 19588 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 42 [2026-09-11T16:34:04.908Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-09-11T16:30:35.000Z] PID: 15728 TID: 21036 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789144235] drift[-209911.043ms] 44 [2026-09-11T16:30:35.005Z] PID: 15728 TID: 19660 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [51347] 45 [2026-09-11T16:30:35.006Z] PID: 15728 TID: 19660 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [51348] 46 [2026-09-11T16:30:35.327Z] PID: 15728 TID: 19660 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-11 19:34:04 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-11T16:30:35.327Z] PID: 15728 TID: 19660 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-11 19:34:04 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-11T16:30:35.871Z] PID: 15728 TID: 21036 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-11T16:30:35.993Z] PID: 15728 TID: 19588 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 50 [2026-09-11T16:30:36.009Z] PID: 15728 TID: 19596 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:51357] 51 [2026-09-11T16:30:36.042Z] PID: 15728 TID: 19596 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:51357] 52 [2026-09-11T16:30:36.043Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 21036 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 16360 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 21036 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 56 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 9908 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 57 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 9908 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 58 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 19588 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 59 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 19588 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 60 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 19588 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 61 [2026-09-11T16:30:36.125Z] PID: 15728 TID: 16972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.917919,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":365.6597239,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":365.6519188,"timestamp":17891442361257300,"weight":1.0}] 62 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 19588 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 63 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 72 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-09-11T16:30:36.126Z] PID: 15728 TID: 5604 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9184045,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":365.6602094,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":365.6524043,"timestamp":17891442361262155,"weight":1.0}] 74 [2026-09-11T16:30:36.127Z] PID: 15728 TID: 21036 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [51369] 75 [2026-09-11T16:30:36.257Z] PID: 15728 TID: 21036 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=51369], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22956 | 76 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 2436 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0543488,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":365.7961536,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":365.7883486,"timestamp":17891442362621594,"weight":1.0}] 82 [2026-09-11T16:30:36.262Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 83 [2026-09-11T16:30:36.263Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-11T16:30:36.291Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-11T16:30:36.291Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-11T16:30:36.291Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-11T16:30:36.291Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-11T16:30:36.295Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-11T16:30:36.323Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-11T16:30:36.354Z] PID: 15728 TID: 21036 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-11T16:30:36.355Z] PID: 15728 TID: 21036 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-11T16:30:36.355Z] PID: 15728 TID: 21036 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-11T16:30:36.355Z] PID: 15728 TID: 21036 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-11T16:30:36.355Z] PID: 15728 TID: 21036 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-11T16:30:36.355Z] PID: 15728 TID: 21036 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-11T16:30:36.384Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-11T16:30:36.384Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-11T16:30:36.384Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-11T16:30:36.461Z] PID: 15728 TID: 21588 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-11T16:30:36.461Z] PID: 15728 TID: 21588 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-11T16:30:37.198Z] PID: 15728 TID: 2436 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9910887,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8434047,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":366.7328936,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":366.7250885,"timestamp":17891442371988996,"weight":1.0}] 119 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 2436 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.991129,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.843497,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":366.7329338,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":366.7251287,"timestamp":17891442371989400,"weight":1.0}] 121 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-11T16:30:37.199Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-11T16:30:37.290Z] PID: 15728 TID: 21540 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 21036 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 21036 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 16360 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 16360 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-11T16:30:41.794Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-11T16:30:41.795Z] PID: 15728 TID: 16360 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-11T16:30:41.795Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-11T16:30:41.795Z] PID: 15728 TID: 19492 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.5875899,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":371.3293947,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":371.3215897,"timestamp":17891442417954008,"weight":1.0}] 140 [2026-09-11T16:30:41.795Z] PID: 15728 TID: 19492 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.5875987,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":371.3294036,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":371.3215985,"timestamp":17891442417954097,"weight":1.0}] 141 [2026-09-11T16:30:41.824Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-11T16:30:41.824Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-11T16:30:41.824Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-11T16:30:41.824Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-11T16:30:41.824Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-11T16:30:41.824Z] PID: 15728 TID: 21036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-11T16:30:41.918Z] PID: 15728 TID: 16360 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-11T16:30:41.919Z] PID: 15728 TID: 16360 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-11T16:30:41.920Z] PID: 15728 TID: 16360 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-11T16:30:41.920Z] PID: 15728 TID: 16360 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-11T16:30:41.920Z] PID: 15728 TID: 16360 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-11T16:30:41.920Z] PID: 15728 TID: 16360 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-11T16:30:41.920Z] PID: 15728 TID: 16360 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-11T16:30:42.079Z] PID: 15728 TID: 16360 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-11T16:30:42.079Z] PID: 15728 TID: 16360 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-11T16:30:42.079Z] PID: 15728 TID: 16360 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-12T08:29:59.135Z] PID: 23212 TID: 23216 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-12T08:29:59.135Z] PID: 23212 TID: 23216 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-12T08:29:59.147Z] PID: 23212 TID: 23216 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[23212] 4 [2026-09-12T08:29:59.147Z] PID: 23212 TID: 23216 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-12T08:29:59.147Z] PID: 23212 TID: 23216 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-12T08:29:59.148Z] PID: 23212 TID: 23216 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-12T08:29:59.269Z] PID: 23212 TID: 23216 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-12T08:29:59.269Z] PID: 23212 TID: 23216 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-12T08:29:59.435Z] PID: 23212 TID: 23216 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-12T08:29:59.633Z] PID: 23212 TID: 23216 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-12T08:29:59.633Z] PID: 23212 TID: 23216 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-12T08:29:59.633Z] PID: 23212 TID: 23216 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-12T08:29:59.633Z] PID: 23212 TID: 23216 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-12T08:29:59.647Z] PID: 23212 TID: 23216 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-12T08:29:59.652Z] PID: 23212 TID: 23216 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-12T08:29:59.653Z] PID: 23212 TID: 23216 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-12T08:29:59.653Z] PID: 23212 TID: 23532 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5903459,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":33849.2636227,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":33849.2773457,"timestamp":17892017996532375,"weight":1.0}] 18 [2026-09-12T08:29:59.653Z] PID: 23212 TID: 23532 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5903591,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":33849.263636,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":33849.2773589,"timestamp":17892017996532509,"weight":1.0}] 19 [2026-09-12T08:29:59.653Z] PID: 23212 TID: 23216 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-09-12T08:29:59.663Z] PID: 23212 TID: 23216 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-12T08:29:59.682Z] PID: 23212 TID: 23216 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-12T08:29:59.683Z] PID: 23212 TID: 23216 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-12T08:29:59.683Z] PID: 23212 TID: 23516 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-12T08:29:59.683Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-12T08:29:59.684Z] PID: 23212 TID: 23516 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-12T08:29:59.684Z] PID: 23212 TID: 23516 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-12T08:29:59.684Z] PID: 23212 TID: 23516 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-12T08:29:59.684Z] PID: 23212 TID: 23516 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-12T08:29:59.688Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-12T08:29:59.688Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-12T08:29:59.839Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-09-12T08:29:59.846Z] PID: 23212 TID: 18708 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56790] 39 [2026-09-12T08:26:31.000Z] PID: 23212 TID: 19108 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789201591] drift[-208847.010ms] 40 [2026-09-12T08:26:31.000Z] PID: 23212 TID: 18708 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56791] 41 [2026-09-12T08:26:31.208Z] PID: 23212 TID: 23516 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-12T08:26:31.360Z] PID: 23212 TID: 18708 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-12 11:29:59 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-12T08:26:31.360Z] PID: 23212 TID: 18708 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-12 11:29:59 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-12T08:26:31.824Z] PID: 23212 TID: 19108 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-12T08:26:31.824Z] PID: 23212 TID: 23536 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.6086804,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":33850.2819572,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":33850.2956802,"timestamp":17892015918245619,"weight":9.999998092651367}] 46 [2026-09-12T08:26:32.270Z] PID: 23212 TID: 18924 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:56803] 47 [2026-09-12T08:26:32.302Z] PID: 23212 TID: 18924 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:56803] 48 [2026-09-12T08:26:32.304Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-09-12T08:26:32.311Z] PID: 23212 TID: 23508 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-09-12T08:26:32.311Z] PID: 23212 TID: 23508 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-09-12T08:26:32.311Z] PID: 23212 TID: 19108 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-09-12T08:26:32.311Z] PID: 23212 TID: 23216 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 23516 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 23516 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 23516 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 23516 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 23528 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0962723,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":33850.7695491,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":33850.783272,"timestamp":17892015923121540,"weight":1.0}] 59 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-09-12T08:26:32.312Z] PID: 23212 TID: 23532 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0966472,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":33850.769924,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":33850.7836469,"timestamp":17892015923125290,"weight":1.0}] 70 [2026-09-12T08:26:32.313Z] PID: 23212 TID: 19108 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56820] 71 [2026-09-12T08:26:32.477Z] PID: 23212 TID: 19108 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56820], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24124 | 72 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-12T08:26:32.481Z] PID: 23212 TID: 23520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.265773,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":33850.9390498,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":33850.9527728,"timestamp":17892015924816543,"weight":1.0}] 79 [2026-09-12T08:26:32.482Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-09-12T08:26:32.501Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-09-12T08:26:32.501Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-09-12T08:26:32.501Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-09-12T08:26:32.501Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-09-12T08:26:32.514Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-09-12T08:26:32.531Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-09-12T08:26:32.563Z] PID: 23212 TID: 19108 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-09-12T08:26:32.564Z] PID: 23212 TID: 19108 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-09-12T08:26:32.564Z] PID: 23212 TID: 19108 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-09-12T08:26:32.593Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-09-12T08:26:32.593Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-09-12T08:26:32.593Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-09-12T08:26:32.699Z] PID: 23212 TID: 18736 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-09-12T08:26:32.699Z] PID: 23212 TID: 18736 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-09-12T08:26:33.390Z] PID: 23212 TID: 23520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.174692,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8264665,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":33851.8479688,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":33851.8616918,"timestamp":17892015933905737,"weight":1.0}] 115 [2026-09-12T08:26:33.390Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-09-12T08:26:33.390Z] PID: 23212 TID: 23520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.174732,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8265608,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":33851.8480088,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":33851.8617317,"timestamp":17892015933906137,"weight":1.0}] 117 [2026-09-12T08:26:33.421Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-09-12T08:26:33.421Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-09-12T08:26:33.421Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-09-12T08:26:33.421Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-09-12T08:26:33.421Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-09-12T08:26:33.561Z] PID: 23212 TID: 22296 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 19108 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 19108 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 23216 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 23216 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-09-12T08:26:39.006Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-09-12T08:26:39.008Z] PID: 23212 TID: 23216 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-09-12T08:26:39.008Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-09-12T08:26:39.008Z] PID: 23212 TID: 23524 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.7923824,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":33857.4656592,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":33857.4793821,"timestamp":17892015990082640,"weight":1.0}] 136 [2026-09-12T08:26:39.008Z] PID: 23212 TID: 23524 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.7923912,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":33857.4656681,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":33857.479391,"timestamp":17892015990082730,"weight":1.0}] 137 [2026-09-12T08:26:39.032Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-09-12T08:26:39.032Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-09-12T08:26:39.032Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-09-12T08:26:39.032Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-09-12T08:26:39.032Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-09-12T08:26:39.032Z] PID: 23212 TID: 19108 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-09-12T08:26:39.141Z] PID: 23212 TID: 23216 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-09-12T08:26:39.141Z] PID: 23212 TID: 23216 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-09-12T08:26:39.142Z] PID: 23212 TID: 23216 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-09-12T08:26:39.142Z] PID: 23212 TID: 23216 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-09-12T08:26:39.142Z] PID: 23212 TID: 23216 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-09-12T08:26:39.142Z] PID: 23212 TID: 23216 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-09-12T08:26:39.142Z] PID: 23212 TID: 23216 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-09-12T08:26:39.404Z] PID: 23212 TID: 23216 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-09-12T08:26:39.404Z] PID: 23212 TID: 23216 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-09-12T08:26:39.404Z] PID: 23212 TID: 23216 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-12T11:36:11.472Z] PID: 20252 TID: 20256 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-12T11:36:11.472Z] PID: 20252 TID: 20256 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-12T11:36:11.485Z] PID: 20252 TID: 20256 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[20252] 4 [2026-09-12T11:36:11.485Z] PID: 20252 TID: 20256 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-12T11:36:11.485Z] PID: 20252 TID: 20256 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-12T11:36:11.485Z] PID: 20252 TID: 20256 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-12T11:36:11.607Z] PID: 20252 TID: 20256 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-12T11:36:11.608Z] PID: 20252 TID: 20256 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-12T11:36:11.788Z] PID: 20252 TID: 20256 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-12T11:36:11.986Z] PID: 20252 TID: 20256 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-12T11:36:11.986Z] PID: 20252 TID: 20256 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-12T11:36:11.986Z] PID: 20252 TID: 20256 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-12T11:36:11.986Z] PID: 20252 TID: 20256 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-12T11:36:12.001Z] PID: 20252 TID: 20256 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-12T11:36:12.006Z] PID: 20252 TID: 20256 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-12T11:36:12.008Z] PID: 20252 TID: 20256 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-12T11:36:12.008Z] PID: 20252 TID: 20988 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6106411,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":726.6256644,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":726.625641,"timestamp":17892129720082728,"weight":1.0}] 18 [2026-09-12T11:36:12.008Z] PID: 20252 TID: 20988 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.610657,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":726.6256803,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":726.6256567,"timestamp":17892129720082890,"weight":1.0}] 19 [2026-09-12T11:36:12.008Z] PID: 20252 TID: 20256 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-09-12T11:36:12.018Z] PID: 20252 TID: 20256 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-12T11:36:12.034Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-12T11:36:12.035Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-12T11:36:12.035Z] PID: 20252 TID: 20256 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-12T11:36:12.035Z] PID: 20252 TID: 20256 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-12T11:36:12.035Z] PID: 20252 TID: 20256 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-12T11:36:12.035Z] PID: 20252 TID: 20256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-12T11:36:12.035Z] PID: 20252 TID: 20256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-12T11:36:12.036Z] PID: 20252 TID: 20256 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-12T11:36:12.037Z] PID: 20252 TID: 20968 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-12T11:36:12.037Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-12T11:36:12.037Z] PID: 20252 TID: 20968 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-12T11:36:12.037Z] PID: 20252 TID: 20968 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-12T11:36:12.037Z] PID: 20252 TID: 20968 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-12T11:36:12.037Z] PID: 20252 TID: 20968 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-12T11:36:12.041Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-12T11:36:12.041Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-12T11:36:12.188Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 38 [2026-09-12T11:36:12.190Z] PID: 20252 TID: 20968 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 39 [2026-09-12T11:36:12.204Z] PID: 20252 TID: 21328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [57011] 40 [2026-09-12T11:36:12.205Z] PID: 20252 TID: 21328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [57012] 41 [2026-09-12T11:32:43.000Z] PID: 20252 TID: 21332 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789212763] drift[-209217.855ms] 42 [2026-09-12T11:32:43.309Z] PID: 20252 TID: 21328 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-12 14:36:12 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-12T11:32:43.309Z] PID: 20252 TID: 21328 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-12 14:36:12 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-12T11:32:43.834Z] PID: 20252 TID: 21332 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-12T11:32:43.985Z] PID: 20252 TID: 20968 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 46 [2026-09-12T11:32:43.999Z] PID: 20252 TID: 21312 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57023] 47 [2026-09-12T11:32:44.032Z] PID: 20252 TID: 21312 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57023] 48 [2026-09-12T11:32:44.033Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-09-12T11:32:44.098Z] PID: 20252 TID: 20256 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 50 [2026-09-12T11:32:44.098Z] PID: 20252 TID: 21332 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 51 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20980 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20980 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 54 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20968 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20968 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20968 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20968 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21004 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9196266,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":727.93465,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":727.9346264,"timestamp":17892127640994034,"weight":1.0}] 59 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-09-12T11:32:44.099Z] PID: 20252 TID: 20984 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9200164,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":727.9350398,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":727.9350162,"timestamp":17892127640997931,"weight":1.0}] 70 [2026-09-12T11:32:44.100Z] PID: 20252 TID: 21332 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [57031] 71 [2026-09-12T11:32:44.235Z] PID: 20252 TID: 21332 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=57031], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 21308 | 72 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21000 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0608858,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":728.075909,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":728.0758856,"timestamp":17892127642406621,"weight":1.0}] 78 [2026-09-12T11:32:44.240Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-09-12T11:32:44.241Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-09-12T11:32:44.261Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-09-12T11:32:44.261Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-09-12T11:32:44.261Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-09-12T11:32:44.261Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-09-12T11:32:44.273Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-09-12T11:32:44.292Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-09-12T11:32:44.322Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-09-12T11:32:44.323Z] PID: 20252 TID: 21332 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-09-12T11:32:44.323Z] PID: 20252 TID: 21332 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-09-12T11:32:44.323Z] PID: 20252 TID: 21332 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-09-12T11:32:44.323Z] PID: 20252 TID: 21332 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-09-12T11:32:44.323Z] PID: 20252 TID: 21332 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-09-12T11:32:44.323Z] PID: 20252 TID: 21332 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-09-12T11:32:44.353Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-09-12T11:32:44.353Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-09-12T11:32:44.353Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-09-12T11:32:44.448Z] PID: 20252 TID: 19452 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-09-12T11:32:44.448Z] PID: 20252 TID: 19452 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-09-12T11:32:45.187Z] PID: 20252 TID: 21000 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0080707,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8643597,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":729.0230941,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":729.0230705,"timestamp":17892127651878474,"weight":1.0}] 115 [2026-09-12T11:32:45.187Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-09-12T11:32:45.188Z] PID: 20252 TID: 21000 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.008115,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8644534,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":729.0231383,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":729.0231148,"timestamp":17892127651878918,"weight":1.0}] 117 [2026-09-12T11:32:45.219Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-09-12T11:32:45.219Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-09-12T11:32:45.219Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-09-12T11:32:45.219Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-09-12T11:32:45.219Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-09-12T11:32:45.300Z] PID: 20252 TID: 20768 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 21332 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 21332 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 20256 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 20256 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-09-12T11:32:50.337Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-09-12T11:32:50.338Z] PID: 20252 TID: 20256 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-09-12T11:32:50.338Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-09-12T11:32:50.338Z] PID: 20252 TID: 20988 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.1590728,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":734.1740961,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":734.1740725,"timestamp":17892127703388494,"weight":1.0}] 136 [2026-09-12T11:32:50.338Z] PID: 20252 TID: 20988 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.1590817,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":734.174105,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":734.1740814,"timestamp":17892127703388585,"weight":1.0}] 137 [2026-09-12T11:32:50.362Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-09-12T11:32:50.362Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-09-12T11:32:50.362Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-09-12T11:32:50.362Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-09-12T11:32:50.362Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-09-12T11:32:50.362Z] PID: 20252 TID: 21332 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-09-12T11:32:50.471Z] PID: 20252 TID: 20256 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-09-12T11:32:50.471Z] PID: 20252 TID: 20256 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-09-12T11:32:50.472Z] PID: 20252 TID: 20256 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-09-12T11:32:50.472Z] PID: 20252 TID: 20256 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-09-12T11:32:50.472Z] PID: 20252 TID: 20256 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-09-12T11:32:50.472Z] PID: 20252 TID: 20256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-09-12T11:32:50.472Z] PID: 20252 TID: 20256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-09-12T11:32:50.553Z] PID: 20252 TID: 20256 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-09-12T11:32:50.553Z] PID: 20252 TID: 20256 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-09-12T11:32:50.553Z] PID: 20252 TID: 20256 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-12T15:53:00.845Z] PID: 19956 TID: 19960 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-12T15:53:00.845Z] PID: 19956 TID: 19960 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-12T15:53:00.859Z] PID: 19956 TID: 19960 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[19956] 4 [2026-09-12T15:53:00.859Z] PID: 19956 TID: 19960 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-12T15:53:00.859Z] PID: 19956 TID: 19960 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-12T15:53:00.859Z] PID: 19956 TID: 19960 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-12T15:53:00.990Z] PID: 19956 TID: 19960 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-12T15:53:00.990Z] PID: 19956 TID: 19960 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-12T15:53:01.143Z] PID: 19956 TID: 19960 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-12T15:53:01.143Z] PID: 19956 TID: 19256 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.succ]: [{"appUptime":0.3779054,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":146},"systemUptime":6011.7650001,"taxonomy":"cldcfg.load.succ","throttleCount":0,"timeSinceSystemResume":6011.7529052,"timestamp":17892283811435393,"weight":19.999996185302734}] 11 [2026-09-12T15:53:01.357Z] PID: 19956 TID: 19960 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 12 [2026-09-12T15:53:01.357Z] PID: 19956 TID: 19960 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 13 [2026-09-12T15:53:01.357Z] PID: 19956 TID: 19960 INFO (eax::services::language::init) Language init: resolved default language=[tr] 14 [2026-09-12T15:53:01.357Z] PID: 19956 TID: 19960 INFO (eax::services::language::init) Language init: language=[tr] 15 [2026-09-12T15:53:01.371Z] PID: 19956 TID: 19960 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 16 [2026-09-12T15:53:01.373Z] PID: 19956 TID: 19960 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 17 [2026-09-12T15:53:01.374Z] PID: 19956 TID: 19960 INFO (eax::apps::servicesInit) Services started. 18 [2026-09-12T15:53:01.374Z] PID: 19956 TID: 19560 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.609201,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6011.9962958,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6011.9842008,"timestamp":17892283813748352,"weight":1.0}] 19 [2026-09-12T15:53:01.374Z] PID: 19956 TID: 19960 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-09-12T15:53:01.374Z] PID: 19956 TID: 19560 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6092121,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6011.9963069,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6011.9842118,"timestamp":17892283813748465,"weight":1.0}] 21 [2026-09-12T15:53:01.383Z] PID: 19956 TID: 19960 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 22 [2026-09-12T15:53:01.408Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 23 [2026-09-12T15:53:01.409Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 24 [2026-09-12T15:53:01.409Z] PID: 19956 TID: 19960 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 25 [2026-09-12T15:53:01.409Z] PID: 19956 TID: 19960 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 26 [2026-09-12T15:53:01.409Z] PID: 19956 TID: 19960 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 27 [2026-09-12T15:53:01.409Z] PID: 19956 TID: 19960 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 28 [2026-09-12T15:53:01.409Z] PID: 19956 TID: 19960 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 29 [2026-09-12T15:53:01.410Z] PID: 19956 TID: 19960 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 30 [2026-09-12T15:53:01.411Z] PID: 19956 TID: 20468 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-09-12T15:53:01.411Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-09-12T15:53:01.411Z] PID: 19956 TID: 20468 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-09-12T15:53:01.411Z] PID: 19956 TID: 20468 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-09-12T15:53:01.411Z] PID: 19956 TID: 20468 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-09-12T15:53:01.411Z] PID: 19956 TID: 20468 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-09-12T15:53:01.415Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-09-12T15:53:01.415Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-09-12T15:53:01.535Z] PID: 19956 TID: 20468 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-09-12T15:49:32.000Z] PID: 19956 TID: 19900 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789228172] drift[-209558.544ms] 40 [2026-09-12T15:49:32.000Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-09-12T15:49:32.007Z] PID: 19956 TID: 19880 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59949] 42 [2026-09-12T15:49:32.008Z] PID: 19956 TID: 19880 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59950] 43 [2026-09-12T15:49:32.324Z] PID: 19956 TID: 19880 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-12 18:53:01 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 44 [2026-09-12T15:49:32.324Z] PID: 19956 TID: 19880 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-12 18:53:01 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 45 [2026-09-12T15:49:32.835Z] PID: 19956 TID: 19900 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 46 [2026-09-12T15:49:33.014Z] PID: 19956 TID: 19884 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59956] 47 [2026-09-12T15:49:33.048Z] PID: 19956 TID: 19884 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59956] 48 [2026-09-12T15:49:33.050Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-09-12T15:49:33.136Z] PID: 19956 TID: 19900 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 50 [2026-09-12T15:49:33.136Z] PID: 19956 TID: 19960 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 51 [2026-09-12T15:49:33.136Z] PID: 19956 TID: 20476 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 52 [2026-09-12T15:49:33.136Z] PID: 19956 TID: 20476 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 53 [2026-09-12T15:49:33.136Z] PID: 19956 TID: 19900 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 54 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 20468 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 20468 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 20468 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19244 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9299699,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":6013.3170648,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6013.3049697,"timestamp":17892281731370605,"weight":1.0}] 58 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 20468 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 59 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19560 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.930422,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6013.3175168,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6013.3054217,"timestamp":17892281731375125,"weight":1.0}] 69 [2026-09-12T15:49:33.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 70 [2026-09-12T15:49:33.138Z] PID: 19956 TID: 19900 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59964] 71 [2026-09-12T15:49:33.268Z] PID: 19956 TID: 19900 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59964], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 18004 | 72 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19256 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0663115,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6013.4534063,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6013.4413112,"timestamp":17892281732734017,"weight":1.0}] 78 [2026-09-12T15:49:33.273Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-09-12T15:49:33.274Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-09-12T15:49:33.297Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-09-12T15:49:33.297Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-09-12T15:49:33.297Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-09-12T15:49:33.297Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-09-12T15:49:33.305Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-09-12T15:49:33.328Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-09-12T15:49:33.360Z] PID: 19956 TID: 19900 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-09-12T15:49:33.361Z] PID: 19956 TID: 19900 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-09-12T15:49:33.361Z] PID: 19956 TID: 19900 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-09-12T15:49:33.361Z] PID: 19956 TID: 19900 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-09-12T15:49:33.361Z] PID: 19956 TID: 19900 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-09-12T15:49:33.390Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-09-12T15:49:33.390Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-09-12T15:49:33.390Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-09-12T15:49:33.495Z] PID: 19956 TID: 20204 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-09-12T15:49:33.496Z] PID: 19956 TID: 20204 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-09-12T15:49:34.123Z] PID: 19956 TID: 19256 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9160785,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7618563,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6014.3031733,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6014.2910783,"timestamp":17892281741231690,"weight":1.0}] 115 [2026-09-12T15:49:34.123Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-09-12T15:49:34.123Z] PID: 19956 TID: 19256 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9161181,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7619482,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6014.303213,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6014.2911179,"timestamp":17892281741232087,"weight":1.0}] 117 [2026-09-12T15:49:34.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-09-12T15:49:34.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-09-12T15:49:34.137Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-09-12T15:49:34.137Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-09-12T15:49:34.137Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 122 [2026-09-12T15:49:34.324Z] PID: 19956 TID: 15072 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 123 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19900 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 124 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 125 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 126 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19900 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 127 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 128 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 129 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 130 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19960 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 131 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19960 WARN (ui::SpaViewController::closeWindow) No window 132 [2026-09-12T15:49:39.431Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 133 [2026-09-12T15:49:39.432Z] PID: 19956 TID: 19960 INFO (eax::apps::app_main) Closing app, starting teardown 134 [2026-09-12T15:49:39.432Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 135 [2026-09-12T15:49:39.432Z] PID: 19956 TID: 19228 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.2251209,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6019.6122158,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6019.6001207,"timestamp":17892281794322111,"weight":1.0}] 136 [2026-09-12T15:49:39.432Z] PID: 19956 TID: 19228 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.2251297,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6019.6122245,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6019.6001294,"timestamp":17892281794322203,"weight":1.0}] 137 [2026-09-12T15:49:39.455Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 138 [2026-09-12T15:49:39.455Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 139 [2026-09-12T15:49:39.455Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 140 [2026-09-12T15:49:39.455Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 141 [2026-09-12T15:49:39.455Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 142 [2026-09-12T15:49:39.455Z] PID: 19956 TID: 19900 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 143 [2026-09-12T15:49:39.547Z] PID: 19956 TID: 19960 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 144 [2026-09-12T15:49:39.548Z] PID: 19956 TID: 19960 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 145 [2026-09-12T15:49:39.549Z] PID: 19956 TID: 19960 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-09-12T15:49:39.549Z] PID: 19956 TID: 19960 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-09-12T15:49:39.549Z] PID: 19956 TID: 19960 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-09-12T15:49:39.549Z] PID: 19956 TID: 19960 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-09-12T15:49:39.549Z] PID: 19956 TID: 19960 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-09-12T15:49:39.702Z] PID: 19956 TID: 19960 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-09-12T15:49:39.702Z] PID: 19956 TID: 19960 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-09-12T15:49:39.702Z] PID: 19956 TID: 19960 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-13T08:11:53.454Z] PID: 21092 TID: 21096 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-13T08:11:53.454Z] PID: 21092 TID: 21096 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-13T08:11:53.469Z] PID: 21092 TID: 21096 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21092] 4 [2026-09-13T08:11:53.469Z] PID: 21092 TID: 21096 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-13T08:11:53.469Z] PID: 21092 TID: 21096 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-13T08:11:53.470Z] PID: 21092 TID: 21096 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-13T08:11:53.607Z] PID: 21092 TID: 21096 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-13T08:11:53.608Z] PID: 21092 TID: 21096 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-13T08:11:53.745Z] PID: 21092 TID: 21096 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-13T08:11:54.089Z] PID: 21092 TID: 21096 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-13T08:11:54.089Z] PID: 21092 TID: 21096 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-13T08:11:54.089Z] PID: 21092 TID: 21096 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-13T08:11:54.089Z] PID: 21092 TID: 21096 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-13T08:11:54.104Z] PID: 21092 TID: 21096 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-13T08:11:54.110Z] PID: 21092 TID: 21096 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-13T08:11:54.111Z] PID: 21092 TID: 21096 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-13T08:11:54.111Z] PID: 21092 TID: 21096 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-13T08:11:54.111Z] PID: 21092 TID: 21468 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7474268,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":19726.7244378,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":19726.7314266,"timestamp":17892871141115059,"weight":1.0}] 19 [2026-09-13T08:11:54.112Z] PID: 21092 TID: 21468 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7474416,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":19726.7244527,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":19726.7314414,"timestamp":17892871141115209,"weight":1.0}] 20 [2026-09-13T08:11:54.122Z] PID: 21092 TID: 21096 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-13T08:11:54.140Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-13T08:11:54.141Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-13T08:11:54.141Z] PID: 21092 TID: 21096 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-13T08:11:54.141Z] PID: 21092 TID: 21096 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-13T08:11:54.141Z] PID: 21092 TID: 21096 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-13T08:11:54.141Z] PID: 21092 TID: 21096 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-13T08:11:54.141Z] PID: 21092 TID: 21096 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-13T08:11:54.142Z] PID: 21092 TID: 21096 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-13T08:11:54.144Z] PID: 21092 TID: 21456 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-13T08:11:54.144Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-13T08:11:54.144Z] PID: 21092 TID: 21456 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-13T08:11:54.144Z] PID: 21092 TID: 21456 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-13T08:11:54.144Z] PID: 21092 TID: 21456 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-13T08:11:54.144Z] PID: 21092 TID: 21456 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-13T08:11:54.149Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-13T08:11:54.149Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-13T08:08:25.000Z] PID: 21092 TID: 18020 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789286905] drift[-209269.470ms] 38 [2026-09-13T08:08:25.025Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-13T08:08:25.034Z] PID: 21092 TID: 21008 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [61495] 40 [2026-09-13T08:08:25.036Z] PID: 21092 TID: 21008 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [61496] 41 [2026-09-13T08:08:25.373Z] PID: 21092 TID: 21456 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-13T08:08:25.388Z] PID: 21092 TID: 21008 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-13 11:11:54 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-13T08:08:25.388Z] PID: 21092 TID: 21008 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-13 11:11:54 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-13T08:08:25.872Z] PID: 21092 TID: 18020 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-13T08:08:26.427Z] PID: 21092 TID: 21000 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:61510] 46 [2026-09-13T08:08:26.490Z] PID: 21092 TID: 21000 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:61510] 47 [2026-09-13T08:08:26.492Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-13T08:08:26.501Z] PID: 21092 TID: 18020 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-09-13T08:08:26.501Z] PID: 21092 TID: 21452 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-09-13T08:08:26.501Z] PID: 21092 TID: 18020 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 51 [2026-09-13T08:08:26.501Z] PID: 21092 TID: 21456 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 52 [2026-09-13T08:08:26.501Z] PID: 21092 TID: 21456 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 53 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 21452 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 54 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 21096 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 21456 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 21456 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 21460 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.4075756,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":19728.3845866,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":19728.3915753,"timestamp":17892869065021842,"weight":1.0}] 58 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-13T08:08:26.502Z] PID: 21092 TID: 21464 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.4078083,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":19728.3848193,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":19728.391808,"timestamp":17892869065024170,"weight":1.0}] 69 [2026-09-13T08:08:26.503Z] PID: 21092 TID: 18020 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [61524] 70 [2026-09-13T08:08:26.652Z] PID: 21092 TID: 18020 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=61524], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22656 | 71 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-13T08:08:26.656Z] PID: 21092 TID: 21472 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.5616796,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":19728.5386906,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":19728.5456793,"timestamp":17892869066562881,"weight":1.0}] 78 [2026-09-13T08:08:26.665Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-13T08:08:26.686Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-13T08:08:26.686Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-13T08:08:26.686Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-13T08:08:26.686Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-13T08:08:26.700Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-13T08:08:26.716Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-13T08:08:26.748Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-13T08:08:26.749Z] PID: 21092 TID: 18020 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-13T08:08:26.749Z] PID: 21092 TID: 18020 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-13T08:08:26.749Z] PID: 21092 TID: 18020 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-13T08:08:26.749Z] PID: 21092 TID: 18020 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-13T08:08:26.750Z] PID: 21092 TID: 18020 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-13T08:08:26.750Z] PID: 21092 TID: 18020 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-13T08:08:26.779Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-13T08:08:26.779Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-13T08:08:26.779Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-13T08:08:26.908Z] PID: 21092 TID: 21704 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-13T08:08:26.908Z] PID: 21092 TID: 21704 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-13T08:08:27.531Z] PID: 21092 TID: 21472 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.4372146,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7812572,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":19729.4142256,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":19729.4212144,"timestamp":17892869075318232,"weight":1.0}] 114 [2026-09-13T08:08:27.532Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-13T08:08:27.532Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 116 [2026-09-13T08:08:27.532Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 117 [2026-09-13T08:08:27.532Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 118 [2026-09-13T08:08:27.532Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 119 [2026-09-13T08:08:27.532Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 120 [2026-09-13T08:08:27.548Z] PID: 21092 TID: 21624 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 121 [2026-09-13T08:08:33.965Z] PID: 21092 TID: 18020 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-09-13T08:08:33.966Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-09-13T08:08:33.966Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 124 [2026-09-13T08:08:33.966Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-13T08:08:33.966Z] PID: 21092 TID: 18020 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-13T08:08:33.966Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-13T08:08:33.966Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-09-13T08:08:33.967Z] PID: 21092 TID: 21096 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-09-13T08:08:33.967Z] PID: 21092 TID: 21096 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-09-13T08:08:33.968Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-09-13T08:08:33.969Z] PID: 21092 TID: 21096 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-09-13T08:08:33.969Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-09-13T08:08:33.969Z] PID: 21092 TID: 21460 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.4373812,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.782059,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":19729.4143923,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":19729.421381,"timestamp":17892869075319898,"weight":1.0}] 134 [2026-09-13T08:08:33.969Z] PID: 21092 TID: 21460 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.8746504,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":19735.8516614,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":19735.8586502,"timestamp":17892869139692590,"weight":1.0}] 135 [2026-09-13T08:08:33.969Z] PID: 21092 TID: 21460 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.8746607,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":19735.8516717,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":19735.8586604,"timestamp":17892869139692694,"weight":1.0}] 136 [2026-09-13T08:08:33.986Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-13T08:08:33.986Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-13T08:08:33.986Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-13T08:08:33.986Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-13T08:08:33.986Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-13T08:08:33.986Z] PID: 21092 TID: 18020 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-13T08:08:34.081Z] PID: 21092 TID: 21096 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-13T08:08:34.081Z] PID: 21092 TID: 21096 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-13T08:08:34.082Z] PID: 21092 TID: 21096 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-13T08:08:34.083Z] PID: 21092 TID: 21096 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-13T08:08:34.083Z] PID: 21092 TID: 21096 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-13T08:08:34.083Z] PID: 21092 TID: 21096 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-13T08:08:34.084Z] PID: 21092 TID: 21096 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-13T08:08:34.119Z] PID: 21092 TID: 21096 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-13T08:08:34.119Z] PID: 21092 TID: 21096 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-13T08:08:34.120Z] PID: 21092 TID: 21096 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-14T04:57:42.714Z] PID: 13996 TID: 1704 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-14T04:57:42.714Z] PID: 13996 TID: 1704 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-14T04:57:42.728Z] PID: 13996 TID: 1704 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[13996] 4 [2026-09-14T04:57:42.728Z] PID: 13996 TID: 1704 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-14T04:57:42.728Z] PID: 13996 TID: 1704 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-14T04:57:42.728Z] PID: 13996 TID: 1704 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-14T04:57:42.857Z] PID: 13996 TID: 1704 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-14T04:57:42.857Z] PID: 13996 TID: 1704 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-14T04:57:42.988Z] PID: 13996 TID: 1704 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-14T04:57:43.236Z] PID: 13996 TID: 1704 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-14T04:57:43.236Z] PID: 13996 TID: 1704 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-14T04:57:43.236Z] PID: 13996 TID: 1704 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-14T04:57:43.236Z] PID: 13996 TID: 1704 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-14T04:57:43.250Z] PID: 13996 TID: 1704 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-14T04:57:43.255Z] PID: 13996 TID: 1704 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-14T04:57:43.256Z] PID: 13996 TID: 1704 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-14T04:57:43.256Z] PID: 13996 TID: 22632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.618915,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":41021.8770319,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":41021.8689148,"timestamp":17893618632566542,"weight":1.0}] 18 [2026-09-14T04:57:43.256Z] PID: 13996 TID: 22632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6189263,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":41021.8770433,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":41021.8689261,"timestamp":17893618632566657,"weight":1.0}] 19 [2026-09-14T04:57:43.256Z] PID: 13996 TID: 1704 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-09-14T04:57:43.268Z] PID: 13996 TID: 1704 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-14T04:57:43.284Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-14T04:57:43.285Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-14T04:57:43.285Z] PID: 13996 TID: 1704 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-14T04:57:43.285Z] PID: 13996 TID: 1704 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-14T04:57:43.285Z] PID: 13996 TID: 1704 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-14T04:57:43.285Z] PID: 13996 TID: 1704 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-14T04:57:43.285Z] PID: 13996 TID: 1704 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-14T04:57:43.286Z] PID: 13996 TID: 1704 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-14T04:57:43.287Z] PID: 13996 TID: 16996 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-14T04:57:43.288Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-14T04:57:43.288Z] PID: 13996 TID: 16996 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-14T04:57:43.288Z] PID: 13996 TID: 16996 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-14T04:57:43.288Z] PID: 13996 TID: 16996 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-14T04:57:43.288Z] PID: 13996 TID: 16996 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-14T04:57:43.292Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-14T04:57:43.292Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-14T04:57:43.421Z] PID: 13996 TID: 16996 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-09-14T04:57:43.430Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-14T04:54:15.000Z] PID: 13996 TID: 23588 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789361655] drift[-208434.831ms] 40 [2026-09-14T04:54:15.002Z] PID: 13996 TID: 21396 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59706] 41 [2026-09-14T04:54:15.003Z] PID: 13996 TID: 21396 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59707] 42 [2026-09-14T04:54:15.327Z] PID: 13996 TID: 21396 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-14 07:57:43 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-14T04:54:15.327Z] PID: 13996 TID: 21396 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-14 07:57:43 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-14T04:54:15.839Z] PID: 13996 TID: 23588 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-14T04:54:16.040Z] PID: 13996 TID: 25464 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59718] 46 [2026-09-14T04:54:16.074Z] PID: 13996 TID: 25464 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59718] 47 [2026-09-14T04:54:16.076Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-14T04:54:16.121Z] PID: 13996 TID: 16996 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 49 [2026-09-14T04:54:16.121Z] PID: 13996 TID: 16996 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 50 [2026-09-14T04:54:16.121Z] PID: 13996 TID: 16996 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 51 [2026-09-14T04:54:16.121Z] PID: 13996 TID: 3748 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9186932,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":41023.1768103,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":41023.1686931,"timestamp":17893616561216011,"weight":1.0}] 52 [2026-09-14T04:54:16.121Z] PID: 13996 TID: 25696 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-09-14T04:54:16.121Z] PID: 13996 TID: 16996 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 54 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 25696 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 56 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 57 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 58 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 59 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 60 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 61 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 62 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 63 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 64 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-09-14T04:54:16.122Z] PID: 13996 TID: 9776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9193882,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":41023.1775052,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":41023.169388,"timestamp":17893616561222961,"weight":1.0}] 66 [2026-09-14T04:54:16.123Z] PID: 13996 TID: 23588 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59726] 67 [2026-09-14T04:54:16.274Z] PID: 13996 TID: 23588 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59726], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27528 | 68 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 69 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 70 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 71 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 72 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 73 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 74 [2026-09-14T04:54:16.281Z] PID: 13996 TID: 4092 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0788073,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":41023.3369241,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":41023.3288073,"timestamp":17893616562817140,"weight":1.0}] 75 [2026-09-14T04:54:16.282Z] PID: 13996 TID: 23588 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 76 [2026-09-14T04:54:16.282Z] PID: 13996 TID: 23588 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 77 [2026-09-14T04:54:16.283Z] PID: 13996 TID: 1704 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 78 [2026-09-14T04:54:16.283Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-14T04:54:16.303Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-14T04:54:16.303Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-14T04:54:16.303Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-14T04:54:16.303Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-14T04:54:16.325Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-14T04:54:16.349Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-14T04:54:16.350Z] PID: 13996 TID: 23588 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-14T04:54:16.350Z] PID: 13996 TID: 23588 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-14T04:54:16.350Z] PID: 13996 TID: 23588 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-14T04:54:16.350Z] PID: 13996 TID: 23588 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-14T04:54:16.351Z] PID: 13996 TID: 23588 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-14T04:54:16.351Z] PID: 13996 TID: 23588 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-14T04:54:16.378Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-14T04:54:16.378Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-14T04:54:16.378Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-14T04:54:16.533Z] PID: 13996 TID: 11796 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-14T04:54:16.534Z] PID: 13996 TID: 11796 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-14T04:54:17.137Z] PID: 13996 TID: 4092 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9340361,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7855291,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":41024.1921531,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":41024.184036,"timestamp":17893616571369437,"weight":1.0}] 114 [2026-09-14T04:54:17.137Z] PID: 13996 TID: 4092 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9340843,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7862112,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":41024.1922014,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":41024.1840842,"timestamp":17893616571369922,"weight":1.0}] 115 [2026-09-14T04:54:17.137Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-09-14T04:54:17.138Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-14T04:54:17.138Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-14T04:54:17.138Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-14T04:54:17.138Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-14T04:54:17.138Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-14T04:54:17.183Z] PID: 13996 TID: 11684 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-14T04:54:23.285Z] PID: 13996 TID: 23588 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-14T04:54:23.286Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-14T04:54:23.286Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-14T04:54:23.286Z] PID: 13996 TID: 23588 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-14T04:54:23.286Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-14T04:54:23.286Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-14T04:54:23.286Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-14T04:54:23.287Z] PID: 13996 TID: 1704 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-14T04:54:23.288Z] PID: 13996 TID: 1704 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-14T04:54:23.288Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-14T04:54:23.289Z] PID: 13996 TID: 1704 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-14T04:54:23.289Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-14T04:54:23.289Z] PID: 13996 TID: 22632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.0862689,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":41030.3443859,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":41030.3362688,"timestamp":17893616632891767,"weight":1.0}] 135 [2026-09-14T04:54:23.289Z] PID: 13996 TID: 22632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.0862781,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":41030.3443951,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":41030.3362779,"timestamp":17893616632891860,"weight":1.0}] 136 [2026-09-14T04:54:23.316Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-14T04:54:23.316Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-14T04:54:23.316Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-14T04:54:23.316Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-14T04:54:23.316Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-14T04:54:23.316Z] PID: 13996 TID: 23588 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-14T04:54:23.424Z] PID: 13996 TID: 1704 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-14T04:54:23.425Z] PID: 13996 TID: 1704 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-14T04:54:23.426Z] PID: 13996 TID: 1704 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-14T04:54:23.426Z] PID: 13996 TID: 1704 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-14T04:54:23.427Z] PID: 13996 TID: 1704 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-14T04:54:23.427Z] PID: 13996 TID: 1704 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-14T04:54:23.427Z] PID: 13996 TID: 1704 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-14T04:54:23.648Z] PID: 13996 TID: 1704 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-14T04:54:23.648Z] PID: 13996 TID: 1704 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-14T04:54:23.648Z] PID: 13996 TID: 1704 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-15T05:05:44.217Z] PID: 22296 TID: 22300 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-15T05:05:44.217Z] PID: 22296 TID: 22300 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-15T05:05:44.232Z] PID: 22296 TID: 22300 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22296] 4 [2026-09-15T05:05:44.232Z] PID: 22296 TID: 22300 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-15T05:05:44.232Z] PID: 22296 TID: 22300 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-15T05:05:44.233Z] PID: 22296 TID: 22300 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-15T05:05:44.362Z] PID: 22296 TID: 22300 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-15T05:05:44.363Z] PID: 22296 TID: 22300 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-15T05:05:44.506Z] PID: 22296 TID: 22300 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-15T05:05:44.844Z] PID: 22296 TID: 22300 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-15T05:05:44.844Z] PID: 22296 TID: 22300 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-15T05:05:44.844Z] PID: 22296 TID: 22300 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-15T05:05:44.844Z] PID: 22296 TID: 22300 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-15T05:05:44.859Z] PID: 22296 TID: 22300 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-15T05:05:44.863Z] PID: 22296 TID: 22300 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-15T05:05:44.865Z] PID: 22296 TID: 22300 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-15T05:05:44.865Z] PID: 22296 TID: 21744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7280303,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6221.4831399,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6221.4780301,"timestamp":17894487448650544,"weight":1.0}] 18 [2026-09-15T05:05:44.865Z] PID: 22296 TID: 22300 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-09-15T05:05:44.865Z] PID: 22296 TID: 21744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7280471,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6221.4831568,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6221.4780468,"timestamp":17894487448650715,"weight":1.0}] 20 [2026-09-15T05:05:44.875Z] PID: 22296 TID: 22300 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-15T05:05:44.891Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-15T05:05:44.892Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-15T05:05:44.892Z] PID: 22296 TID: 22300 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-15T05:05:44.892Z] PID: 22296 TID: 22300 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-15T05:05:44.892Z] PID: 22296 TID: 22300 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-15T05:05:44.892Z] PID: 22296 TID: 22300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-15T05:05:44.892Z] PID: 22296 TID: 22300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-15T05:05:44.893Z] PID: 22296 TID: 22300 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-15T05:05:44.894Z] PID: 22296 TID: 21912 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-15T05:05:44.894Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-15T05:05:44.895Z] PID: 22296 TID: 21912 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-15T05:05:44.895Z] PID: 22296 TID: 21912 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-15T05:05:44.895Z] PID: 22296 TID: 21912 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-15T05:05:44.895Z] PID: 22296 TID: 21912 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-15T05:05:44.901Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-15T05:05:44.901Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-15T05:05:45.023Z] PID: 22296 TID: 21912 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-09-15T05:02:16.000Z] PID: 22296 TID: 20084 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789448536] drift[-209027.615ms] 39 [2026-09-15T05:02:16.016Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-09-15T05:02:16.022Z] PID: 22296 TID: 19900 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52084] 41 [2026-09-15T05:02:16.024Z] PID: 22296 TID: 19900 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52085] 42 [2026-09-15T05:02:16.341Z] PID: 22296 TID: 19900 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-15 08:05:45 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-15T05:02:16.341Z] PID: 22296 TID: 19900 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-15 08:05:45 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-15T05:02:16.857Z] PID: 22296 TID: 20084 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-15T05:02:17.038Z] PID: 22296 TID: 19896 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52097] 46 [2026-09-15T05:02:17.072Z] PID: 22296 TID: 19896 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52097] 47 [2026-09-15T05:02:17.074Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-15T05:02:17.135Z] PID: 22296 TID: 7804 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-09-15T05:02:17.135Z] PID: 22296 TID: 7804 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 50 [2026-09-15T05:02:17.135Z] PID: 22296 TID: 20084 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 51 [2026-09-15T05:02:17.135Z] PID: 22296 TID: 20084 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-09-15T05:02:17.135Z] PID: 22296 TID: 22300 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 53 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 21912 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 21912 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 21912 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 21708 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0266598,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":6222.7817695,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6222.7766595,"timestamp":17894485371360690,"weight":1.0}] 57 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 21912 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-15T05:02:17.136Z] PID: 22296 TID: 21704 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0271886,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6222.7822984,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6222.7771884,"timestamp":17894485371365979,"weight":1.0}] 69 [2026-09-15T05:02:17.137Z] PID: 22296 TID: 20084 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52110] 70 [2026-09-15T05:02:17.278Z] PID: 22296 TID: 20084 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52110], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23412 | 71 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1728927,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6222.9280025,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6222.9228925,"timestamp":17894485372823018,"weight":1.0}] 77 [2026-09-15T05:02:17.282Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-15T05:02:17.283Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-15T05:02:17.312Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-15T05:02:17.312Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-15T05:02:17.312Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-15T05:02:17.312Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-15T05:02:17.337Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-15T05:02:17.358Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-15T05:02:17.359Z] PID: 22296 TID: 20084 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-15T05:02:17.359Z] PID: 22296 TID: 20084 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-15T05:02:17.359Z] PID: 22296 TID: 20084 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-15T05:02:17.359Z] PID: 22296 TID: 20084 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-15T05:02:17.359Z] PID: 22296 TID: 20084 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-15T05:02:17.359Z] PID: 22296 TID: 20084 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-15T05:02:17.388Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-15T05:02:17.388Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-15T05:02:17.388Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-15T05:02:17.933Z] PID: 22296 TID: 22360 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-15T05:02:17.933Z] PID: 22296 TID: 22360 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.050823,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8006605999999999,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6223.8059328,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6223.8008228,"timestamp":17894485381602323,"weight":1.0}] 114 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0508688,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8007689,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6223.8059786,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6223.8008686,"timestamp":17894485381602781,"weight":1.0}] 116 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-15T05:02:18.160Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-15T05:02:18.361Z] PID: 22296 TID: 19968 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 20084 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 20084 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 22300 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 22300 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-15T05:02:23.987Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-15T05:02:23.988Z] PID: 22296 TID: 22300 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-15T05:02:23.988Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-15T05:02:23.988Z] PID: 22296 TID: 21744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.8792329,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6229.6343427,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6229.6292327,"timestamp":17894485439886421,"weight":1.0}] 135 [2026-09-15T05:02:23.988Z] PID: 22296 TID: 21744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.8792416,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6229.6343513,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6229.6292413,"timestamp":17894485439886509,"weight":1.0}] 136 [2026-09-15T05:02:24.009Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-15T05:02:24.009Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-15T05:02:24.009Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-15T05:02:24.009Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-15T05:02:24.009Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-15T05:02:24.009Z] PID: 22296 TID: 20084 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-15T05:02:24.134Z] PID: 22296 TID: 22300 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-15T05:02:24.136Z] PID: 22296 TID: 22300 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-15T05:02:24.137Z] PID: 22296 TID: 22300 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-15T05:02:24.137Z] PID: 22296 TID: 22300 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-15T05:02:24.137Z] PID: 22296 TID: 22300 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-15T05:02:24.137Z] PID: 22296 TID: 22300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-15T05:02:24.137Z] PID: 22296 TID: 22300 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-15T05:02:24.309Z] PID: 22296 TID: 22300 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-15T05:02:24.309Z] PID: 22296 TID: 22300 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-15T05:02:24.310Z] PID: 22296 TID: 22300 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-15T17:36:53.944Z] PID: 22384 TID: 22392 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-15T17:36:53.944Z] PID: 22384 TID: 22392 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-15T17:36:53.958Z] PID: 22384 TID: 22392 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22384] 4 [2026-09-15T17:36:53.958Z] PID: 22384 TID: 22392 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-15T17:36:53.958Z] PID: 22384 TID: 22392 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-15T17:36:53.958Z] PID: 22384 TID: 22392 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-15T17:36:54.058Z] PID: 22384 TID: 22392 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-15T17:36:54.059Z] PID: 22384 TID: 22392 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-15T17:36:54.076Z] PID: 22384 TID: 22392 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-15T17:36:54.077Z] PID: 22384 TID: 22392 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-15T17:36:54.077Z] PID: 22384 TID: 22392 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-15T17:36:54.077Z] PID: 22384 TID: 22392 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-15T17:36:54.229Z] PID: 22384 TID: 22392 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-15T17:36:54.489Z] PID: 22384 TID: 22392 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-15T17:36:54.489Z] PID: 22384 TID: 22392 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-15T17:36:54.489Z] PID: 22384 TID: 22392 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-15T17:36:54.489Z] PID: 22384 TID: 22392 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-15T17:36:54.503Z] PID: 22384 TID: 22392 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-15T17:36:54.507Z] PID: 22384 TID: 22392 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-15T17:36:54.508Z] PID: 22384 TID: 22392 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-15T17:36:54.508Z] PID: 22384 TID: 22392 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-15T17:36:54.508Z] PID: 22384 TID: 21032 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6536845,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5820.1179853,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5820.1216842,"timestamp":17894938145084456,"weight":1.0}] 23 [2026-09-15T17:36:54.508Z] PID: 22384 TID: 21032 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6536973,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5820.1179983,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5820.1216971,"timestamp":17894938145084586,"weight":1.0}] 24 [2026-09-15T17:36:54.516Z] PID: 22384 TID: 22392 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-15T17:36:54.530Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-15T17:36:54.531Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-15T17:36:54.531Z] PID: 22384 TID: 22392 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-15T17:36:54.531Z] PID: 22384 TID: 22392 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-15T17:36:54.531Z] PID: 22384 TID: 22392 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-15T17:36:54.531Z] PID: 22384 TID: 22392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-15T17:36:54.531Z] PID: 22384 TID: 22392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-15T17:36:54.532Z] PID: 22384 TID: 22392 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-15T17:36:54.533Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-09-15T17:36:54.533Z] PID: 22384 TID: 20800 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 35 [2026-09-15T17:36:54.533Z] PID: 22384 TID: 20800 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-15T17:36:54.533Z] PID: 22384 TID: 20800 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-15T17:36:54.533Z] PID: 22384 TID: 20800 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-15T17:36:54.533Z] PID: 22384 TID: 20800 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-15T17:36:54.537Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-15T17:36:54.537Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-15T17:36:54.659Z] PID: 22384 TID: 20800 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-15T17:36:54.677Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-09-15T17:36:54.684Z] PID: 22384 TID: 22408 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [53591] 44 [2026-09-15T17:36:54.685Z] PID: 22384 TID: 22408 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [53592] 45 [2026-09-15T17:33:26.000Z] PID: 22384 TID: 22468 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789493606] drift[-208689.908ms] 46 [2026-09-15T17:33:26.308Z] PID: 22384 TID: 22408 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-15 20:36:54 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-15T17:33:26.308Z] PID: 22384 TID: 22408 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-15 20:36:54 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-15T17:33:26.836Z] PID: 22384 TID: 22468 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-15T17:33:26.836Z] PID: 22384 TID: 20812 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.6713289,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":5821.1356297,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":5821.1393287,"timestamp":17894936068361815,"weight":9.999998092651367}] 50 [2026-09-15T17:33:27.020Z] PID: 22384 TID: 21780 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:53599] 51 [2026-09-15T17:33:27.057Z] PID: 22384 TID: 21780 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:53599] 52 [2026-09-15T17:33:27.059Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-15T17:33:27.117Z] PID: 22384 TID: 22468 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-09-15T17:33:27.118Z] PID: 22384 TID: 22392 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-09-15T17:33:27.119Z] PID: 22384 TID: 20836 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 56 [2026-09-15T17:33:27.119Z] PID: 22384 TID: 20836 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 57 [2026-09-15T17:33:27.119Z] PID: 22384 TID: 20800 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 58 [2026-09-15T17:33:27.119Z] PID: 22384 TID: 20800 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 59 [2026-09-15T17:33:27.119Z] PID: 22384 TID: 20800 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 60 [2026-09-15T17:33:27.119Z] PID: 22384 TID: 20832 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9549293,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5821.4192302,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5821.4229291,"timestamp":17894936071197820,"weight":1.0}] 61 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 20800 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 63 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 72 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-09-15T17:33:27.120Z] PID: 22384 TID: 21032 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9555267,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5821.4198276,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5821.4235264,"timestamp":17894936071203795,"weight":1.0}] 74 [2026-09-15T17:33:27.121Z] PID: 22384 TID: 22468 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [53611] 75 [2026-09-15T17:33:27.530Z] PID: 22384 TID: 22468 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=53611], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23308 | 76 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 20832 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3698181,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5821.8341191,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5821.837818,"timestamp":17894936075346706,"weight":1.0}] 80 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 81 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 82 [2026-09-15T17:33:27.534Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 83 [2026-09-15T17:33:27.535Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-15T17:33:27.556Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-15T17:33:27.556Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-15T17:33:27.556Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-15T17:33:27.556Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-15T17:33:27.575Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-15T17:33:27.601Z] PID: 22384 TID: 22468 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-15T17:33:27.602Z] PID: 22384 TID: 22468 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-15T17:33:27.602Z] PID: 22384 TID: 22468 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-15T17:33:27.602Z] PID: 22384 TID: 22468 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-15T17:33:27.602Z] PID: 22384 TID: 22468 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-15T17:33:27.602Z] PID: 22384 TID: 22468 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-15T17:33:27.631Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-15T17:33:27.631Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-15T17:33:27.631Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-15T17:33:27.768Z] PID: 22384 TID: 21012 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-15T17:33:27.769Z] PID: 22384 TID: 21012 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-15T17:33:31.596Z] PID: 22384 TID: 20832 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":6.4319702,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":3.9943395,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5825.8962711,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5825.89997,"timestamp":17894936115968229,"weight":1.0}] 119 [2026-09-15T17:33:31.596Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-09-15T17:33:31.597Z] PID: 22384 TID: 20832 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":6.4320114,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":3.9944355,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5825.8963123,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5825.9000111,"timestamp":17894936115968642,"weight":1.0}] 121 [2026-09-15T17:33:31.611Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-09-15T17:33:31.611Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-09-15T17:33:31.611Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-09-15T17:33:31.611Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-15T17:33:31.611Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-15T17:33:31.781Z] PID: 22384 TID: 21812 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-15T17:33:34.589Z] PID: 22384 TID: 22468 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22392 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22392 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-15T17:33:34.590Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-15T17:33:34.591Z] PID: 22384 TID: 22392 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-15T17:33:34.591Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-15T17:33:34.591Z] PID: 22384 TID: 5604 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.42628,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5828.8905809,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5828.8942798,"timestamp":17894936145911326,"weight":1.0}] 140 [2026-09-15T17:33:34.591Z] PID: 22384 TID: 5604 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.4262891,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5828.89059,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5828.8942888,"timestamp":17894936145911419,"weight":1.0}] 141 [2026-09-15T17:33:34.619Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-15T17:33:34.619Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-15T17:33:34.619Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-15T17:33:34.619Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-15T17:33:34.619Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-15T17:33:34.619Z] PID: 22384 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-15T17:33:34.711Z] PID: 22384 TID: 22392 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-15T17:33:34.712Z] PID: 22384 TID: 22392 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-15T17:33:34.712Z] PID: 22384 TID: 22392 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-15T17:33:34.713Z] PID: 22384 TID: 22392 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-15T17:33:34.713Z] PID: 22384 TID: 22392 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-15T17:33:34.713Z] PID: 22384 TID: 22392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-15T17:33:34.713Z] PID: 22384 TID: 22392 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-15T17:33:35.785Z] PID: 22384 TID: 22392 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-15T17:33:35.785Z] PID: 22384 TID: 22392 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-15T17:33:35.786Z] PID: 22384 TID: 22392 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-16T05:03:07.014Z] PID: 22840 TID: 22844 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-16T05:03:07.014Z] PID: 22840 TID: 22844 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-16T05:03:07.028Z] PID: 22840 TID: 22844 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22840] 4 [2026-09-16T05:03:07.028Z] PID: 22840 TID: 22844 INFO (eax::apps::utils::logAppInfo) Version: 13.788.2-6298-b9735d87b 5 [2026-09-16T05:03:07.028Z] PID: 22840 TID: 22844 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-16T05:03:07.028Z] PID: 22840 TID: 22844 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.788.2.6298-1789028676\EA Desktop\EADesktop.exe] 7 [2026-09-16T05:03:07.168Z] PID: 22840 TID: 22844 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-16T05:03:07.169Z] PID: 22840 TID: 22844 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-16T05:03:07.324Z] PID: 22840 TID: 22844 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-16T05:03:07.586Z] PID: 22840 TID: 22844 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-16T05:03:07.586Z] PID: 22840 TID: 22844 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-16T05:03:07.586Z] PID: 22840 TID: 22844 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-16T05:03:07.586Z] PID: 22840 TID: 22844 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-16T05:03:07.601Z] PID: 22840 TID: 22844 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-16T05:03:07.605Z] PID: 22840 TID: 22844 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-16T05:03:07.606Z] PID: 22840 TID: 22844 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-16T05:03:07.606Z] PID: 22840 TID: 23544 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6844581,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6287.2188455,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6287.2154578,"timestamp":17895349876068424,"weight":1.0}] 18 [2026-09-16T05:03:07.606Z] PID: 22840 TID: 23544 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6844691,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6287.2188565,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6287.2154687,"timestamp":17895349876068536,"weight":1.0}] 19 [2026-09-16T05:03:07.606Z] PID: 22840 TID: 22844 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-09-16T05:03:07.617Z] PID: 22840 TID: 22844 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-16T05:03:07.632Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-16T05:03:07.632Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-16T05:03:07.632Z] PID: 22840 TID: 22844 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-16T05:03:07.633Z] PID: 22840 TID: 22844 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-16T05:03:07.633Z] PID: 22840 TID: 22844 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-16T05:03:07.633Z] PID: 22840 TID: 22844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-16T05:03:07.633Z] PID: 22840 TID: 22844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-16T05:03:07.633Z] PID: 22840 TID: 22844 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-16T05:03:07.635Z] PID: 22840 TID: 23532 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-16T05:03:07.635Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-16T05:03:07.635Z] PID: 22840 TID: 23532 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-16T05:03:07.635Z] PID: 22840 TID: 23532 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-16T05:03:07.635Z] PID: 22840 TID: 23532 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-16T05:03:07.635Z] PID: 22840 TID: 23532 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-16T05:03:07.639Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-16T05:03:07.639Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-16T05:03:07.768Z] PID: 22840 TID: 23532 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-09-16T05:03:07.784Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-16T04:59:39.000Z] PID: 22840 TID: 23092 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789534779] drift[-208787.466ms] 40 [2026-09-16T04:59:39.004Z] PID: 22840 TID: 23128 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59623] 41 [2026-09-16T04:59:39.005Z] PID: 22840 TID: 23128 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59624] 42 [2026-09-16T04:59:39.313Z] PID: 22840 TID: 23128 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-16 08:03:07 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-16T04:59:39.313Z] PID: 22840 TID: 23128 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-16 08:03:07 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-16T04:59:39.868Z] PID: 22840 TID: 23092 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-16T04:59:40.032Z] PID: 22840 TID: 23100 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59639] 46 [2026-09-16T04:59:40.066Z] PID: 22840 TID: 23100 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59639] 47 [2026-09-16T04:59:40.068Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-16T04:59:40.130Z] PID: 22840 TID: 23528 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-09-16T04:59:40.130Z] PID: 22840 TID: 23528 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 50 [2026-09-16T04:59:40.130Z] PID: 22840 TID: 23092 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 51 [2026-09-16T04:59:40.130Z] PID: 22840 TID: 22844 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 52 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23532 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23532 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23532 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 22612 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9964803,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"recommended"},"systemUptime":6288.5308678,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6288.52748,"timestamp":17895347801313991,"weight":1.0}] 56 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 57 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23532 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-16T04:59:40.131Z] PID: 22840 TID: 23540 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9969983,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6288.5313857,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6288.5279979,"timestamp":17895347801319170,"weight":1.0}] 69 [2026-09-16T04:59:40.133Z] PID: 22840 TID: 23092 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59648] 70 [2026-09-16T04:59:40.287Z] PID: 22840 TID: 23092 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59648], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24528 | 71 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 22700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1585315,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6288.6929188,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6288.6895312,"timestamp":17895347802934496,"weight":1.0}] 73 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-16T04:59:40.293Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-16T04:59:40.295Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-16T04:59:40.325Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-16T04:59:40.325Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-16T04:59:40.325Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-16T04:59:40.325Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-16T04:59:40.335Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-16T04:59:40.356Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-16T04:59:40.387Z] PID: 22840 TID: 23092 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-16T04:59:40.388Z] PID: 22840 TID: 23092 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-16T04:59:40.388Z] PID: 22840 TID: 23092 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-16T04:59:40.418Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-16T04:59:40.418Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-16T04:59:40.418Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-16T04:59:40.961Z] PID: 22840 TID: 23060 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::gls::GameRunStatus","eax::domain::messages::application::ShutdownClient","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-16T04:59:40.961Z] PID: 22840 TID: 23060 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-16T04:59:41.158Z] PID: 22840 TID: 22700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0234691,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7701779,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6289.5578566,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6289.5544689,"timestamp":17895347811583878,"weight":1.0}] 114 [2026-09-16T04:59:41.158Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-16T04:59:41.158Z] PID: 22840 TID: 22700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0235097,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7702747,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6289.5578971,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6289.5545093,"timestamp":17895347811584284,"weight":1.0}] 116 [2026-09-16T04:59:41.172Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-16T04:59:41.172Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-16T04:59:41.172Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-16T04:59:41.172Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-16T04:59:41.172Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-16T04:59:41.173Z] PID: 22840 TID: 22960 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 23092 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 23092 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 22844 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 22844 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-16T04:59:47.600Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-16T04:59:47.602Z] PID: 22840 TID: 22844 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-16T04:59:47.602Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-16T04:59:47.602Z] PID: 22840 TID: 23540 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.4670867,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6296.001474,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6295.9980864,"timestamp":17895347876020052,"weight":1.0}] 135 [2026-09-16T04:59:47.602Z] PID: 22840 TID: 23540 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.4670965,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6296.001484,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6295.9980962,"timestamp":17895347876020153,"weight":1.0}] 136 [2026-09-16T04:59:47.618Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-16T04:59:47.618Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-16T04:59:47.618Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-16T04:59:47.618Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-16T04:59:47.618Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-16T04:59:47.618Z] PID: 22840 TID: 23092 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-16T04:59:47.742Z] PID: 22840 TID: 22844 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-16T04:59:47.743Z] PID: 22840 TID: 22844 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-16T04:59:47.744Z] PID: 22840 TID: 22844 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-16T04:59:47.744Z] PID: 22840 TID: 22844 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-16T04:59:47.744Z] PID: 22840 TID: 22844 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-16T04:59:47.744Z] PID: 22840 TID: 22844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-16T04:59:47.744Z] PID: 22840 TID: 22844 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-16T04:59:47.944Z] PID: 22840 TID: 22844 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-16T04:59:47.944Z] PID: 22840 TID: 22844 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-16T04:59:47.944Z] PID: 22840 TID: 22844 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-17T04:53:57.049Z] PID: 22788 TID: 22792 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-17T04:53:57.049Z] PID: 22788 TID: 22792 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-17T04:53:57.060Z] PID: 22788 TID: 22792 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22788] 4 [2026-09-17T04:53:57.060Z] PID: 22788 TID: 22792 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-17T04:53:57.060Z] PID: 22788 TID: 22792 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-17T04:53:57.061Z] PID: 22788 TID: 22792 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-17T04:53:57.189Z] PID: 22788 TID: 22792 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-17T04:53:57.189Z] PID: 22788 TID: 22792 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-17T04:53:57.205Z] PID: 22788 TID: 22792 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-17T04:53:57.205Z] PID: 22788 TID: 22792 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-17T04:53:57.206Z] PID: 22788 TID: 22792 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-17T04:53:57.206Z] PID: 22788 TID: 22792 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-17T04:53:57.381Z] PID: 22788 TID: 22792 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-09-17T04:53:57.629Z] PID: 22788 TID: 22792 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-09-17T04:53:57.629Z] PID: 22788 TID: 22792 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-09-17T04:53:57.630Z] PID: 22788 TID: 22792 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-09-17T04:53:57.630Z] PID: 22788 TID: 22792 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-09-17T04:53:57.644Z] PID: 22788 TID: 22792 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-09-17T04:53:57.647Z] PID: 22788 TID: 22792 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-09-17T04:53:57.648Z] PID: 22788 TID: 22792 INFO (eax::apps::servicesInit) Services started. 21 [2026-09-17T04:53:57.648Z] PID: 22788 TID: 22792 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-09-17T04:53:57.648Z] PID: 22788 TID: 23400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6748634,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6613.2700268,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6613.2678633,"timestamp":17896208376481456,"weight":1.0}] 23 [2026-09-17T04:53:57.648Z] PID: 22788 TID: 23400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6748806,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6613.2700441,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6613.2678805,"timestamp":17896208376481632,"weight":1.0}] 24 [2026-09-17T04:53:57.649Z] PID: 22788 TID: 22792 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-09-17T04:53:57.654Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-09-17T04:53:57.654Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-09-17T04:53:57.655Z] PID: 22788 TID: 22792 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-09-17T04:53:57.655Z] PID: 22788 TID: 22792 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-09-17T04:53:57.655Z] PID: 22788 TID: 22792 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-09-17T04:53:57.655Z] PID: 22788 TID: 22792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-09-17T04:53:57.655Z] PID: 22788 TID: 22792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-09-17T04:53:57.656Z] PID: 22788 TID: 22792 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-09-17T04:53:57.656Z] PID: 22788 TID: 23372 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-09-17T04:53:57.656Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-09-17T04:53:57.657Z] PID: 22788 TID: 23372 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-17T04:53:57.657Z] PID: 22788 TID: 23372 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-17T04:53:57.657Z] PID: 22788 TID: 23372 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-17T04:53:57.657Z] PID: 22788 TID: 23372 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-17T04:53:57.658Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-17T04:53:57.659Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-17T04:53:57.661Z] PID: 22788 TID: 23272 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [64685] 42 [2026-09-17T04:53:57.663Z] PID: 22788 TID: 23272 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [64686] 43 [2026-09-17T04:50:29.000Z] PID: 22788 TID: 23212 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789620629] drift[-208786.307ms] 44 [2026-09-17T04:50:29.016Z] PID: 22788 TID: 23372 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 45 [2026-09-17T04:50:29.019Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 46 [2026-09-17T04:50:29.340Z] PID: 22788 TID: 23272 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-17 07:53:57 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-17T04:50:29.340Z] PID: 22788 TID: 23272 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-17 07:53:57 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-17T04:50:29.880Z] PID: 22788 TID: 23212 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-17T04:50:30.067Z] PID: 22788 TID: 23268 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:64706] 50 [2026-09-17T04:50:30.098Z] PID: 22788 TID: 23268 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:64706] 51 [2026-09-17T04:50:30.099Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-09-17T04:50:30.104Z] PID: 22788 TID: 23372 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-09-17T04:50:30.104Z] PID: 22788 TID: 23372 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-09-17T04:50:30.104Z] PID: 22788 TID: 23212 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-09-17T04:50:30.104Z] PID: 22788 TID: 23372 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23372 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23388 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9180095,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":6614.5131729,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6614.5110093,"timestamp":17896206301049851,"weight":1.0}] 58 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-17T04:50:30.105Z] PID: 22788 TID: 23388 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9181101,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6614.5132735,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6614.5111099,"timestamp":17896206301050857,"weight":1.0}] 69 [2026-09-17T04:50:30.106Z] PID: 22788 TID: 23212 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [64715] 70 [2026-09-17T04:50:30.189Z] PID: 22788 TID: 23212 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=64715], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24212 | 71 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-17T04:50:30.195Z] PID: 22788 TID: 23400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0088989,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6614.6040623,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6614.6018988,"timestamp":17896206301958742,"weight":1.0}] 78 [2026-09-17T04:50:30.196Z] PID: 22788 TID: 23384 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 79 [2026-09-17T04:50:30.196Z] PID: 22788 TID: 23212 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 80 [2026-09-17T04:50:30.196Z] PID: 22788 TID: 23384 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 81 [2026-09-17T04:50:30.196Z] PID: 22788 TID: 22792 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 82 [2026-09-17T04:50:30.196Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-09-17T04:50:30.219Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-09-17T04:50:30.219Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-09-17T04:50:30.219Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-09-17T04:50:30.219Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-09-17T04:50:30.230Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-09-17T04:50:30.249Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-09-17T04:50:30.280Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-09-17T04:50:30.281Z] PID: 22788 TID: 23212 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-09-17T04:50:30.281Z] PID: 22788 TID: 23212 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-09-17T04:50:30.281Z] PID: 22788 TID: 23212 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-09-17T04:50:30.281Z] PID: 22788 TID: 23212 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-09-17T04:50:30.281Z] PID: 22788 TID: 23212 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-09-17T04:50:30.281Z] PID: 22788 TID: 23212 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-09-17T04:50:30.310Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-09-17T04:50:30.310Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-09-17T04:50:30.310Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-09-17T04:50:30.384Z] PID: 22788 TID: 21892 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-09-17T04:50:30.384Z] PID: 22788 TID: 21892 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-09-17T04:50:31.039Z] PID: 22788 TID: 23400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8520787,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7577742,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6615.4472421,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6615.4450786,"timestamp":17896206310390543,"weight":1.0}] 118 [2026-09-17T04:50:31.039Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-09-17T04:50:31.039Z] PID: 22788 TID: 23400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8521262,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7579099,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6615.4472896,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6615.445126,"timestamp":17896206310391020,"weight":1.0}] 120 [2026-09-17T04:50:31.053Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-09-17T04:50:31.053Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-09-17T04:50:31.053Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-09-17T04:50:31.053Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-09-17T04:50:31.053Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-09-17T04:50:31.225Z] PID: 22788 TID: 23040 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-09-17T04:50:37.161Z] PID: 22788 TID: 23212 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-09-17T04:50:37.161Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-09-17T04:50:37.161Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-09-17T04:50:37.161Z] PID: 22788 TID: 23212 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-09-17T04:50:37.161Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 22792 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 22792 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 22792 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 23396 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.9762565,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6621.57142,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6621.5692564,"timestamp":17896206371632321,"weight":1.0}] 139 [2026-09-17T04:50:37.163Z] PID: 22788 TID: 23396 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.9762641,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6621.5714276,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6621.5692639,"timestamp":17896206371632399,"weight":1.0}] 140 [2026-09-17T04:50:37.185Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-09-17T04:50:37.185Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-09-17T04:50:37.185Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-09-17T04:50:37.185Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-09-17T04:50:37.185Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-09-17T04:50:37.185Z] PID: 22788 TID: 23212 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-09-17T04:50:37.307Z] PID: 22788 TID: 22792 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-09-17T04:50:37.308Z] PID: 22788 TID: 22792 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-09-17T04:50:37.309Z] PID: 22788 TID: 22792 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-09-17T04:50:37.309Z] PID: 22788 TID: 22792 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-09-17T04:50:37.309Z] PID: 22788 TID: 22792 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-09-17T04:50:37.309Z] PID: 22788 TID: 22792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-09-17T04:50:37.309Z] PID: 22788 TID: 22792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-09-17T04:50:37.420Z] PID: 22788 TID: 22792 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-09-17T04:50:37.420Z] PID: 22788 TID: 22792 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-09-17T04:50:37.421Z] PID: 22788 TID: 22792 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-18T04:56:42.004Z] PID: 20232 TID: 20236 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-18T04:56:42.004Z] PID: 20232 TID: 20236 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-18T04:56:42.017Z] PID: 20232 TID: 20236 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[20232] 4 [2026-09-18T04:56:42.017Z] PID: 20232 TID: 20236 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-18T04:56:42.017Z] PID: 20232 TID: 20236 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-18T04:56:42.017Z] PID: 20232 TID: 20236 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-18T04:56:42.133Z] PID: 20232 TID: 20236 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-18T04:56:42.134Z] PID: 20232 TID: 20236 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-18T04:56:42.280Z] PID: 20232 TID: 20236 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-18T04:56:42.497Z] PID: 20232 TID: 20236 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-18T04:56:42.497Z] PID: 20232 TID: 20236 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-18T04:56:42.497Z] PID: 20232 TID: 20236 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-18T04:56:42.497Z] PID: 20232 TID: 20236 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-18T04:56:42.510Z] PID: 20232 TID: 20236 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-18T04:56:42.514Z] PID: 20232 TID: 20236 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-18T04:56:42.515Z] PID: 20232 TID: 20236 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-18T04:56:42.515Z] PID: 20232 TID: 20236 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-18T04:56:42.515Z] PID: 20232 TID: 20400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.580834,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5580.1249565,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5580.1268338,"timestamp":17897074025157290,"weight":1.0}] 19 [2026-09-18T04:56:42.516Z] PID: 20232 TID: 20400 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.580851,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5580.1249739,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5580.1268508,"timestamp":17897074025157468,"weight":1.0}] 20 [2026-09-18T04:56:42.526Z] PID: 20232 TID: 20236 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-18T04:56:42.542Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-18T04:56:42.543Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-18T04:56:42.543Z] PID: 20232 TID: 20236 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-18T04:56:42.543Z] PID: 20232 TID: 20236 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-18T04:56:42.543Z] PID: 20232 TID: 20236 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-18T04:56:42.543Z] PID: 20232 TID: 20236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-18T04:56:42.543Z] PID: 20232 TID: 20236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-18T04:56:42.544Z] PID: 20232 TID: 20236 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-18T04:56:42.544Z] PID: 20232 TID: 20372 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-18T04:56:42.544Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-18T04:56:42.545Z] PID: 20232 TID: 20372 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-18T04:56:42.545Z] PID: 20232 TID: 20372 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-18T04:56:42.545Z] PID: 20232 TID: 20372 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-18T04:56:42.545Z] PID: 20232 TID: 20372 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-18T04:56:42.550Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-18T04:56:42.550Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-18T04:56:42.676Z] PID: 20232 TID: 20372 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-09-18T04:53:13.000Z] PID: 20232 TID: 19128 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789707193] drift[-209682.493ms] 39 [2026-09-18T04:53:13.004Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-09-18T04:53:13.010Z] PID: 20232 TID: 1868 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [60971] 41 [2026-09-18T04:53:13.012Z] PID: 20232 TID: 1868 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [60972] 42 [2026-09-18T04:53:13.326Z] PID: 20232 TID: 1868 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-18 07:56:42 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-18T04:53:13.326Z] PID: 20232 TID: 1868 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-18 07:56:42 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-18T04:53:13.856Z] PID: 20232 TID: 19128 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-18T04:53:14.045Z] PID: 20232 TID: 10768 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60980] 46 [2026-09-18T04:53:14.085Z] PID: 20232 TID: 10768 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60980] 47 [2026-09-18T04:53:14.087Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-18T04:53:14.123Z] PID: 20232 TID: 20372 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 49 [2026-09-18T04:53:14.123Z] PID: 20232 TID: 20372 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 50 [2026-09-18T04:53:14.123Z] PID: 20232 TID: 20372 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 51 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 20392 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.871558,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5581.415681,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5581.4175579,"timestamp":17897071941239605,"weight":1.0}] 52 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 20372 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 53 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 54 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 55 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 56 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 57 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 58 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 59 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 60 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 61 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 20396 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.8721241,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5581.416247,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5581.4181239,"timestamp":17897071941245267,"weight":1.0}] 62 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 63 [2026-09-18T04:53:14.124Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 64 [2026-09-18T04:53:14.126Z] PID: 20232 TID: 19128 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [60992] 65 [2026-09-18T04:53:14.139Z] PID: 20232 TID: 19128 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=60992], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 21532 | 66 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 67 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 68 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 69 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 70 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 71 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 72 [2026-09-18T04:53:14.143Z] PID: 20232 TID: 20412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.8913679,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5581.4354908,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5581.4373677,"timestamp":17897071941437700,"weight":1.0}] 73 [2026-09-18T04:53:14.144Z] PID: 20232 TID: 20380 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 74 [2026-09-18T04:53:14.144Z] PID: 20232 TID: 19128 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 75 [2026-09-18T04:53:14.144Z] PID: 20232 TID: 20380 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 76 [2026-09-18T04:53:14.144Z] PID: 20232 TID: 20236 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 77 [2026-09-18T04:53:14.144Z] PID: 20232 TID: 19128 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 78 [2026-09-18T04:53:14.144Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-18T04:53:14.166Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-18T04:53:14.166Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-18T04:53:14.166Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-18T04:53:14.166Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-18T04:53:14.180Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-18T04:53:14.196Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-18T04:53:14.226Z] PID: 20232 TID: 19128 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-18T04:53:14.227Z] PID: 20232 TID: 19128 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-18T04:53:14.227Z] PID: 20232 TID: 19128 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-18T04:53:14.227Z] PID: 20232 TID: 19128 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-18T04:53:14.227Z] PID: 20232 TID: 19128 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-18T04:53:14.227Z] PID: 20232 TID: 19128 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-18T04:53:14.243Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-18T04:53:14.243Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-18T04:53:14.243Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-18T04:53:14.383Z] PID: 20232 TID: 20568 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-18T04:53:14.383Z] PID: 20232 TID: 20568 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-18T04:53:15.051Z] PID: 20232 TID: 20412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.7985922,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8234849,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5582.3427151,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5582.344592,"timestamp":17897071950509947,"weight":1.0}] 114 [2026-09-18T04:53:15.051Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-18T04:53:15.051Z] PID: 20232 TID: 20412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.7986474,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8236027,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5582.3427704,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5582.3446473,"timestamp":17897071950510499,"weight":1.0}] 116 [2026-09-18T04:53:15.082Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-18T04:53:15.082Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-18T04:53:15.082Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-18T04:53:15.082Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-18T04:53:15.082Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-18T04:53:15.223Z] PID: 20232 TID: 20544 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-18T04:53:21.294Z] PID: 20232 TID: 19128 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 19128 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 20236 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 20236 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-18T04:53:21.295Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-18T04:53:21.296Z] PID: 20232 TID: 20236 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-18T04:53:21.296Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-18T04:53:21.296Z] PID: 20232 TID: 20396 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.0440232,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5588.5881462,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5588.5900231,"timestamp":17897072012964256,"weight":1.0}] 135 [2026-09-18T04:53:21.296Z] PID: 20232 TID: 20396 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.0440318,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5588.5881547,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5588.5900316,"timestamp":17897072012964344,"weight":1.0}] 136 [2026-09-18T04:53:21.315Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-18T04:53:21.315Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-18T04:53:21.315Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-18T04:53:21.315Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-18T04:53:21.315Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-18T04:53:21.315Z] PID: 20232 TID: 19128 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-18T04:53:21.439Z] PID: 20232 TID: 20236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-18T04:53:21.439Z] PID: 20232 TID: 20236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-18T04:53:21.440Z] PID: 20232 TID: 20236 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-18T04:53:21.440Z] PID: 20232 TID: 20236 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-18T04:53:21.440Z] PID: 20232 TID: 20236 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-18T04:53:21.440Z] PID: 20232 TID: 20236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-18T04:53:21.440Z] PID: 20232 TID: 20236 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-18T04:53:21.523Z] PID: 20232 TID: 20236 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-18T04:53:21.523Z] PID: 20232 TID: 20236 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-18T04:53:21.523Z] PID: 20232 TID: 20236 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-19T15:45:39.838Z] PID: 14448 TID: 86576 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-19T15:45:39.838Z] PID: 14448 TID: 86576 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-19T15:45:39.854Z] PID: 14448 TID: 86576 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[14448] 4 [2026-09-19T15:45:39.854Z] PID: 14448 TID: 86576 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-19T15:45:39.854Z] PID: 14448 TID: 86576 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-09-19T15:45:39.854Z] PID: 14448 TID: 86576 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-19T15:45:40.148Z] PID: 14448 TID: 86576 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-19T15:45:40.149Z] PID: 14448 TID: 86576 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-19T15:45:40.329Z] PID: 14448 TID: 86576 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-19T15:45:40.546Z] PID: 14448 TID: 86576 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-19T15:45:40.547Z] PID: 14448 TID: 86576 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-19T15:45:40.547Z] PID: 14448 TID: 86576 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-19T15:45:40.547Z] PID: 14448 TID: 86576 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-19T15:45:40.574Z] PID: 14448 TID: 86576 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-19T15:45:40.580Z] PID: 14448 TID: 86576 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-19T15:45:40.582Z] PID: 14448 TID: 86576 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-19T15:45:40.582Z] PID: 14448 TID: 86576 INFO (eax::apps::app_main) Client started from updater: [false] 18 [2026-09-19T15:45:40.583Z] PID: 14448 TID: 19520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8747014,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":130918.2051703,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":130918.2027011,"timestamp":17898327405827751,"weight":1.0}] 19 [2026-09-19T15:45:40.583Z] PID: 14448 TID: 19520 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8747147,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":130918.2051838,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":130918.2027144,"timestamp":17898327405827887,"weight":1.0}] 20 [2026-09-19T15:45:40.597Z] PID: 14448 TID: 86576 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-19T15:45:40.632Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-19T15:45:40.633Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-19T15:45:40.633Z] PID: 14448 TID: 86576 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-19T15:45:40.634Z] PID: 14448 TID: 86576 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-19T15:45:40.634Z] PID: 14448 TID: 86576 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-19T15:45:40.634Z] PID: 14448 TID: 86576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-19T15:45:40.634Z] PID: 14448 TID: 86576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-19T15:45:40.635Z] PID: 14448 TID: 86576 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-19T15:45:40.637Z] PID: 14448 TID: 54132 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-19T15:45:40.637Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-19T15:45:40.637Z] PID: 14448 TID: 54132 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 32 [2026-09-19T15:45:40.646Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 33 [2026-09-19T15:45:40.646Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 34 [2026-09-19T15:45:40.663Z] PID: 14448 TID: 43720 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60980] 35 [2026-09-19T15:42:12.000Z] PID: 14448 TID: 36204 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789832532] drift[-208765.917ms] 36 [2026-09-19T15:42:12.031Z] PID: 14448 TID: 52788 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58546] 37 [2026-09-19T15:42:12.033Z] PID: 14448 TID: 52788 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58547] 38 [2026-09-19T15:42:12.034Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-19T15:42:12.078Z] PID: 14448 TID: 43720 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60980] 40 [2026-09-19T15:42:12.081Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 41 [2026-09-19T15:42:12.111Z] PID: 14448 TID: 36204 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 42 [2026-09-19T15:42:12.111Z] PID: 14448 TID: 54132 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 43 [2026-09-19T15:42:12.111Z] PID: 14448 TID: 54132 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 44 [2026-09-19T15:42:12.111Z] PID: 14448 TID: 54132 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 45 [2026-09-19T15:42:12.111Z] PID: 14448 TID: 48336 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.1696437,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":130918.5001127,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":130918.4976434,"timestamp":17898325321118002,"weight":1.0}] 46 [2026-09-19T15:42:12.111Z] PID: 14448 TID: 54132 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 47 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 48344 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 48 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 49 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 50 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 51 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 52 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 53 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 54 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 55 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 56 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 79456 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.1704671,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":130918.5009361,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":130918.4984668,"timestamp":17898325321126235,"weight":1.0}] 57 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 58 [2026-09-19T15:42:12.112Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 59 [2026-09-19T15:42:12.113Z] PID: 14448 TID: 48344 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 60 [2026-09-19T15:42:12.114Z] PID: 14448 TID: 36204 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58551] 61 [2026-09-19T15:42:12.132Z] PID: 14448 TID: 36204 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58551], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 74464 | 62 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 63 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 64 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 65 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 66 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 67 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 34328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.1941948,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":130918.5246639,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":130918.5221946,"timestamp":17898325321363511,"weight":1.0}] 68 [2026-09-19T15:42:12.136Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 69 [2026-09-19T15:42:12.138Z] PID: 14448 TID: 36204 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 70 [2026-09-19T15:42:12.138Z] PID: 14448 TID: 86576 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 71 [2026-09-19T15:42:12.140Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 72 [2026-09-19T15:42:12.157Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 73 [2026-09-19T15:42:12.157Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 74 [2026-09-19T15:42:12.157Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 75 [2026-09-19T15:42:12.157Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 77 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 80 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 81 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 82 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-09-19T15:42:12.185Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 87 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 88 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 89 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 90 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 91 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 92 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 93 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 94 [2026-09-19T15:42:12.204Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 95 [2026-09-19T15:42:12.205Z] PID: 14448 TID: 36204 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 96 [2026-09-19T15:42:12.205Z] PID: 14448 TID: 36204 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 97 [2026-09-19T15:42:12.206Z] PID: 14448 TID: 36204 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 98 [2026-09-19T15:42:12.206Z] PID: 14448 TID: 36204 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 99 [2026-09-19T15:42:12.206Z] PID: 14448 TID: 36204 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 100 [2026-09-19T15:42:12.206Z] PID: 14448 TID: 36204 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 101 [2026-09-19T15:42:12.236Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 102 [2026-09-19T15:42:12.236Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 103 [2026-09-19T15:42:12.236Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 104 [2026-09-19T15:42:12.395Z] PID: 14448 TID: 52788 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-19 18:45:40 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 105 [2026-09-19T15:42:12.395Z] PID: 14448 TID: 52788 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-19 18:45:40 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 106 [2026-09-19T15:42:12.777Z] PID: 14448 TID: 33544 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 107 [2026-09-19T15:42:12.777Z] PID: 14448 TID: 33544 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 108 [2026-09-19T15:42:13.172Z] PID: 14448 TID: 34328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.2304844,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.9654213,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":130919.5609534,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":130919.5584842,"timestamp":17898325331726408,"weight":1.0}] 109 [2026-09-19T15:42:13.172Z] PID: 14448 TID: 34328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.2306779,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.9661866,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":130919.5611469,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":130919.5586776,"timestamp":17898325331728346,"weight":1.0}] 110 [2026-09-19T15:42:13.173Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 111 [2026-09-19T15:42:13.201Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 112 [2026-09-19T15:42:13.201Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 113 [2026-09-19T15:42:13.201Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 114 [2026-09-19T15:42:13.202Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 115 [2026-09-19T15:42:13.202Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 116 [2026-09-19T15:42:13.405Z] PID: 14448 TID: 71060 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 117 [2026-09-19T15:42:20.611Z] PID: 14448 TID: 36204 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 118 [2026-09-19T15:42:20.612Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 119 [2026-09-19T15:42:20.612Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 120 [2026-09-19T15:42:20.612Z] PID: 14448 TID: 36204 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 121 [2026-09-19T15:42:20.612Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 122 [2026-09-19T15:42:20.612Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 123 [2026-09-19T15:42:20.612Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 124 [2026-09-19T15:42:20.613Z] PID: 14448 TID: 86576 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 125 [2026-09-19T15:42:20.614Z] PID: 14448 TID: 86576 WARN (ui::SpaViewController::closeWindow) No window 126 [2026-09-19T15:42:20.615Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 127 [2026-09-19T15:42:20.618Z] PID: 14448 TID: 86576 INFO (eax::apps::app_main) Closing app, starting teardown 128 [2026-09-19T15:42:20.618Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 129 [2026-09-19T15:42:20.618Z] PID: 14448 TID: 27780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.6759636,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":130927.0064326,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":130927.0039633,"timestamp":17898325406181196,"weight":1.0}] 130 [2026-09-19T15:42:20.618Z] PID: 14448 TID: 27780 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.6759759,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":130927.006445,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":130927.0039756,"timestamp":17898325406181326,"weight":1.0}] 131 [2026-09-19T15:42:20.642Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 132 [2026-09-19T15:42:20.642Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 133 [2026-09-19T15:42:20.642Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 134 [2026-09-19T15:42:20.642Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 135 [2026-09-19T15:42:20.642Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 136 [2026-09-19T15:42:20.642Z] PID: 14448 TID: 36204 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 137 [2026-09-19T15:42:20.750Z] PID: 14448 TID: 86576 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 138 [2026-09-19T15:42:20.751Z] PID: 14448 TID: 86576 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 139 [2026-09-19T15:42:20.752Z] PID: 14448 TID: 86576 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 140 [2026-09-19T15:42:20.752Z] PID: 14448 TID: 86576 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 141 [2026-09-19T15:42:20.753Z] PID: 14448 TID: 86576 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 142 [2026-09-19T15:42:20.753Z] PID: 14448 TID: 86576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 143 [2026-09-19T15:42:20.753Z] PID: 14448 TID: 86576 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 144 [2026-09-19T15:42:21.003Z] PID: 14448 TID: 86576 INFO (eax::apps::servicesTerm) Stopping services... 145 [2026-09-19T15:42:21.003Z] PID: 14448 TID: 86576 INFO (eax::apps::servicesTerm) Services stopped. 146 [2026-09-19T15:42:21.004Z] PID: 14448 TID: 86576 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-21T05:03:05.803Z] PID: 23504 TID: 23508 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-21T05:03:05.803Z] PID: 23504 TID: 23508 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-21T05:03:05.816Z] PID: 23504 TID: 23508 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[23504] 4 [2026-09-21T05:03:05.816Z] PID: 23504 TID: 23508 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-21T05:03:05.816Z] PID: 23504 TID: 23508 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-21T05:03:05.816Z] PID: 23504 TID: 23508 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-21T05:03:05.938Z] PID: 23504 TID: 23508 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-21T05:03:05.939Z] PID: 23504 TID: 23508 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-21T05:03:06.087Z] PID: 23504 TID: 23508 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-21T05:03:06.300Z] PID: 23504 TID: 23508 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-21T05:03:06.300Z] PID: 23504 TID: 23508 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-21T05:03:06.300Z] PID: 23504 TID: 23508 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-21T05:03:06.300Z] PID: 23504 TID: 23508 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-21T05:03:06.319Z] PID: 23504 TID: 23508 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-21T05:03:06.323Z] PID: 23504 TID: 23508 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-21T05:03:06.324Z] PID: 23504 TID: 23508 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-21T05:03:06.324Z] PID: 23504 TID: 23508 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-21T05:03:06.325Z] PID: 23504 TID: 23732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6051845,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":6228.9395239,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":6228.9331842,"timestamp":17899669863248104,"weight":1.0}] 19 [2026-09-21T05:03:06.325Z] PID: 23504 TID: 23732 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6052012,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":6228.9395407,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":6228.9332009,"timestamp":17899669863248273,"weight":1.0}] 20 [2026-09-21T05:03:06.334Z] PID: 23504 TID: 23508 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-21T05:03:06.355Z] PID: 23504 TID: 23508 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-21T05:03:06.356Z] PID: 23504 TID: 23508 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-21T05:03:06.357Z] PID: 23504 TID: 23716 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-21T05:03:06.357Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-21T05:03:06.357Z] PID: 23504 TID: 23716 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-21T05:03:06.357Z] PID: 23504 TID: 23716 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-21T05:03:06.357Z] PID: 23504 TID: 23716 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-21T05:03:06.357Z] PID: 23504 TID: 23716 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-21T05:03:06.363Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-21T05:03:06.363Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-21T05:03:06.499Z] PID: 23504 TID: 23716 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-09-21T04:59:36.000Z] PID: 23504 TID: 23916 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1789966776] drift[-210499.367ms] 39 [2026-09-21T04:59:36.011Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-09-21T04:59:36.019Z] PID: 23504 TID: 23912 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [65298] 41 [2026-09-21T04:59:36.020Z] PID: 23504 TID: 23912 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [65299] 42 [2026-09-21T04:59:36.343Z] PID: 23504 TID: 23912 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-21 08:03:06 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-21T04:59:36.343Z] PID: 23504 TID: 23912 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-21 08:03:06 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-21T04:59:36.838Z] PID: 23504 TID: 23916 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-21T04:59:37.046Z] PID: 23504 TID: 23908 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:65310] 46 [2026-09-21T04:59:37.084Z] PID: 23504 TID: 23908 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:65310] 47 [2026-09-21T04:59:37.086Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23716 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 49 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23716 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 50 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23716 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 51 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23740 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9148199,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":6230.2491594,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":6230.2428196,"timestamp":17899667771350791,"weight":1.0}] 52 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23716 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 53 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 54 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 55 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 56 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 57 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 58 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 59 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 60 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 61 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9152048,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":6230.2495442,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":6230.2432044,"timestamp":17899667771354641,"weight":1.0}] 62 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 63 [2026-09-21T04:59:37.135Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 64 [2026-09-21T04:59:37.136Z] PID: 23504 TID: 23916 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [65321] 65 [2026-09-21T04:59:37.148Z] PID: 23504 TID: 23916 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=65321], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22920 | 66 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 67 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 68 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 69 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 70 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 71 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 72 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23748 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9328198,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":6230.2671591,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":6230.2608195,"timestamp":17899667771530783,"weight":1.0}] 73 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23720 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 74 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 75 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23720 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 76 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23508 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 77 [2026-09-21T04:59:37.153Z] PID: 23504 TID: 23916 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 78 [2026-09-21T04:59:37.154Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-21T04:59:37.177Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-21T04:59:37.177Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-21T04:59:37.177Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-21T04:59:37.177Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-21T04:59:37.193Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-21T04:59:37.207Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-21T04:59:37.237Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-21T04:59:37.238Z] PID: 23504 TID: 23916 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-21T04:59:37.238Z] PID: 23504 TID: 23916 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-21T04:59:37.239Z] PID: 23504 TID: 23916 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-21T04:59:37.239Z] PID: 23504 TID: 23916 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-21T04:59:37.239Z] PID: 23504 TID: 23916 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-21T04:59:37.239Z] PID: 23504 TID: 23916 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-21T04:59:37.254Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-21T04:59:37.254Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-21T04:59:37.254Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-21T04:59:37.417Z] PID: 23504 TID: 24052 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-21T04:59:37.417Z] PID: 23504 TID: 24052 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-21T04:59:38.073Z] PID: 23504 TID: 23748 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8528474,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8335388,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":6231.1871869,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":6231.180847,"timestamp":17899667780731066,"weight":1.0}] 114 [2026-09-21T04:59:38.073Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-21T04:59:38.073Z] PID: 23504 TID: 23748 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8528861,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8336454,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":6231.1872255,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":6231.1808857,"timestamp":17899667780731454,"weight":1.0}] 116 [2026-09-21T04:59:38.088Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-21T04:59:38.088Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-21T04:59:38.088Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-21T04:59:38.088Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-21T04:59:38.088Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-21T04:59:38.259Z] PID: 23504 TID: 24004 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23916 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23916 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23508 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23508 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-21T04:59:44.143Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-21T04:59:44.144Z] PID: 23504 TID: 23508 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-21T04:59:44.144Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-21T04:59:44.144Z] PID: 23504 TID: 23744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.9246686,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":6237.259008,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":6237.2526683,"timestamp":17899667841449276,"weight":1.0}] 135 [2026-09-21T04:59:44.145Z] PID: 23504 TID: 23744 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.9246773,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":6237.2590168,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":6237.252677,"timestamp":17899667841449366,"weight":1.0}] 136 [2026-09-21T04:59:44.162Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-21T04:59:44.162Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-21T04:59:44.162Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-21T04:59:44.162Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-21T04:59:44.162Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-21T04:59:44.162Z] PID: 23504 TID: 23916 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-21T04:59:44.270Z] PID: 23504 TID: 23508 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-21T04:59:44.271Z] PID: 23504 TID: 23508 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-21T04:59:44.271Z] PID: 23504 TID: 23508 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-21T04:59:44.272Z] PID: 23504 TID: 23508 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-21T04:59:44.272Z] PID: 23504 TID: 23508 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-21T04:59:44.272Z] PID: 23504 TID: 23508 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-21T04:59:44.272Z] PID: 23504 TID: 23508 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-21T04:59:44.355Z] PID: 23504 TID: 23508 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-21T04:59:44.355Z] PID: 23504 TID: 23508 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-21T04:59:44.355Z] PID: 23504 TID: 23508 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-21T18:03:04.704Z] PID: 28848 TID: 25972 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-21T18:03:04.704Z] PID: 28848 TID: 25972 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-21T18:03:04.719Z] PID: 28848 TID: 25972 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[28848] 4 [2026-09-21T18:03:04.719Z] PID: 28848 TID: 25972 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-21T18:03:04.719Z] PID: 28848 TID: 25972 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-21T18:03:04.720Z] PID: 28848 TID: 25972 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-21T18:03:04.861Z] PID: 28848 TID: 25972 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-21T18:03:04.862Z] PID: 28848 TID: 25972 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-21T18:03:05.154Z] PID: 28848 TID: 25972 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-21T18:03:05.284Z] PID: 28848 TID: 25972 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-21T18:03:05.284Z] PID: 28848 TID: 25972 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-21T18:03:05.284Z] PID: 28848 TID: 25972 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-21T18:03:05.284Z] PID: 28848 TID: 25972 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-21T18:03:05.300Z] PID: 28848 TID: 25972 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-21T18:03:05.305Z] PID: 28848 TID: 25972 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-21T18:03:05.306Z] PID: 28848 TID: 25972 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-21T18:03:05.306Z] PID: 28848 TID: 25972 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-21T18:03:05.306Z] PID: 28848 TID: 28668 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6801409,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":8699.9168342,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":8699.9141406,"timestamp":17900137853066180,"weight":1.0}] 19 [2026-09-21T18:03:05.306Z] PID: 28848 TID: 28668 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6801579,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":8699.9168514,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":8699.9141576,"timestamp":17900137853066355,"weight":1.0}] 20 [2026-09-21T18:03:05.317Z] PID: 28848 TID: 25972 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-21T18:03:05.333Z] PID: 28848 TID: 25972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-21T18:03:05.334Z] PID: 28848 TID: 25972 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-21T18:03:05.335Z] PID: 28848 TID: 20044 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-21T18:03:05.335Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-21T18:03:05.336Z] PID: 28848 TID: 20044 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-21T18:03:05.336Z] PID: 28848 TID: 20044 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-21T18:03:05.336Z] PID: 28848 TID: 20044 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-21T18:03:05.336Z] PID: 28848 TID: 20044 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-21T18:03:05.340Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-21T18:03:05.340Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-21T17:59:35.000Z] PID: 28848 TID: 19712 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790013575] drift[-210484.467ms] 38 [2026-09-21T17:59:35.007Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-21T17:59:35.015Z] PID: 28848 TID: 20264 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [55101] 40 [2026-09-21T17:59:35.016Z] PID: 28848 TID: 20264 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [55102] 41 [2026-09-21T17:59:35.242Z] PID: 28848 TID: 20044 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-09-21T17:59:35.358Z] PID: 28848 TID: 20264 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-21 21:03:05 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-21T17:59:35.358Z] PID: 28848 TID: 20264 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-21 21:03:05 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-21T17:59:35.838Z] PID: 28848 TID: 19712 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-21T17:59:36.298Z] PID: 28848 TID: 31604 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:55121] 46 [2026-09-21T17:59:36.332Z] PID: 28848 TID: 31604 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:55121] 47 [2026-09-21T17:59:36.334Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-21T17:59:36.341Z] PID: 28848 TID: 23168 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-09-21T17:59:36.341Z] PID: 28848 TID: 23168 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 50 [2026-09-21T17:59:36.341Z] PID: 28848 TID: 25972 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 51 [2026-09-21T17:59:36.341Z] PID: 28848 TID: 19712 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-09-21T17:59:36.341Z] PID: 28848 TID: 19712 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 53 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 20044 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 20044 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 20044 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 30036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.2561243,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":8701.4928177,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":8701.4901239,"timestamp":17900135763981339,"weight":1.0}] 57 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 20044 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-21T17:59:36.398Z] PID: 28848 TID: 30924 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2563735,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":8701.4930669,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":8701.4903731,"timestamp":17900135763983833,"weight":1.0}] 69 [2026-09-21T17:59:36.399Z] PID: 28848 TID: 19712 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [55130] 70 [2026-09-21T17:59:36.558Z] PID: 28848 TID: 19712 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=55130], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27992 | 71 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-21T17:59:36.563Z] PID: 28848 TID: 23880 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.4219053,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":8701.6585987,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":8701.655905,"timestamp":17900135765639145,"weight":1.0}] 78 [2026-09-21T17:59:36.565Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-21T17:59:36.594Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-21T17:59:36.594Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-21T17:59:36.594Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-21T17:59:36.594Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-21T17:59:36.604Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-21T17:59:36.625Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-21T17:59:36.656Z] PID: 28848 TID: 19712 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-21T17:59:36.657Z] PID: 28848 TID: 19712 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-21T17:59:36.657Z] PID: 28848 TID: 19712 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-21T17:59:36.686Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-21T17:59:36.686Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-21T17:59:36.686Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-21T17:59:36.798Z] PID: 28848 TID: 26184 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-21T17:59:36.798Z] PID: 28848 TID: 26184 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-21T17:59:37.425Z] PID: 28848 TID: 23880 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2837798,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7686881,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":8702.5204733,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":8702.5177795,"timestamp":17900135774257894,"weight":1.0}] 114 [2026-09-21T17:59:37.425Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-21T17:59:37.426Z] PID: 28848 TID: 23880 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2838311,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7687903,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":8702.5205245,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":8702.5178307,"timestamp":17900135774258409,"weight":1.0}] 116 [2026-09-21T17:59:37.441Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-21T17:59:37.441Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-21T17:59:37.441Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-21T17:59:37.441Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-21T17:59:37.441Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-21T17:59:37.660Z] PID: 28848 TID: 26580 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 19712 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 19712 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 25972 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 25972 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-21T17:59:43.568Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-21T17:59:43.569Z] PID: 28848 TID: 25972 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-21T17:59:43.569Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-21T17:59:43.569Z] PID: 28848 TID: 30036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.4277697,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":8708.6644632,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":8708.6617695,"timestamp":17900135835697793,"weight":1.0}] 135 [2026-09-21T17:59:43.569Z] PID: 28848 TID: 30036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.4277793,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":8708.6644728,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":8708.6617789,"timestamp":17900135835697891,"weight":1.0}] 136 [2026-09-21T17:59:43.599Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-21T17:59:43.599Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-21T17:59:43.599Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-21T17:59:43.600Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-21T17:59:43.600Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-21T17:59:43.600Z] PID: 28848 TID: 19712 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-21T17:59:43.708Z] PID: 28848 TID: 25972 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-21T17:59:43.708Z] PID: 28848 TID: 25972 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-21T17:59:43.709Z] PID: 28848 TID: 25972 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-21T17:59:43.709Z] PID: 28848 TID: 25972 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-21T17:59:43.710Z] PID: 28848 TID: 25972 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-21T17:59:43.710Z] PID: 28848 TID: 25972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-21T17:59:43.710Z] PID: 28848 TID: 25972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-21T17:59:43.944Z] PID: 28848 TID: 25972 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-21T17:59:43.944Z] PID: 28848 TID: 25972 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-21T17:59:43.945Z] PID: 28848 TID: 25972 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-22T04:59:39.929Z] PID: 22164 TID: 22168 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-22T04:59:39.929Z] PID: 22164 TID: 22168 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-22T04:59:39.945Z] PID: 22164 TID: 22168 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22164] 4 [2026-09-22T04:59:39.945Z] PID: 22164 TID: 22168 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-22T04:59:39.945Z] PID: 22164 TID: 22168 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-22T04:59:39.945Z] PID: 22164 TID: 22168 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-22T04:59:40.078Z] PID: 22164 TID: 22168 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-22T04:59:40.078Z] PID: 22164 TID: 22168 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-22T04:59:40.338Z] PID: 22164 TID: 22168 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-22T04:59:40.461Z] PID: 22164 TID: 22168 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-22T04:59:40.461Z] PID: 22164 TID: 22168 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-22T04:59:40.461Z] PID: 22164 TID: 22168 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-22T04:59:40.461Z] PID: 22164 TID: 22168 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-22T04:59:40.561Z] PID: 22164 TID: 22168 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-22T04:59:40.565Z] PID: 22164 TID: 22168 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-22T04:59:40.566Z] PID: 22164 TID: 22168 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-22T04:59:40.566Z] PID: 22164 TID: 22168 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-22T04:59:40.566Z] PID: 22164 TID: 22860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7525583,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5104.1809552,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5104.189558,"timestamp":17900531805666672,"weight":1.0}] 19 [2026-09-22T04:59:40.566Z] PID: 22164 TID: 22860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7525736,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5104.1809705,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5104.1895732,"timestamp":17900531805666834,"weight":1.0}] 20 [2026-09-22T04:59:40.577Z] PID: 22164 TID: 22168 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-22T04:59:40.594Z] PID: 22164 TID: 22168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-22T04:59:40.596Z] PID: 22164 TID: 22168 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-22T04:59:40.596Z] PID: 22164 TID: 22836 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-22T04:59:40.597Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-22T04:59:40.597Z] PID: 22164 TID: 22836 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-22T04:59:40.597Z] PID: 22164 TID: 22836 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-22T04:59:40.597Z] PID: 22164 TID: 22836 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-22T04:59:40.597Z] PID: 22164 TID: 22836 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-22T04:59:40.602Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-22T04:59:40.602Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-22T04:56:10.000Z] PID: 22164 TID: 23164 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790052970] drift[-210724.915ms] 38 [2026-09-22T04:56:10.039Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-09-22T04:56:10.048Z] PID: 22164 TID: 23160 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52303] 40 [2026-09-22T04:56:10.049Z] PID: 22164 TID: 23160 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52304] 41 [2026-09-22T04:56:10.061Z] PID: 22164 TID: 22836 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 42 [2026-09-22T04:56:10.384Z] PID: 22164 TID: 23160 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-22 07:59:40 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-22T04:56:10.384Z] PID: 22164 TID: 23160 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-22 07:59:40 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-22T04:56:10.867Z] PID: 22164 TID: 23164 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-22T04:56:10.867Z] PID: 22164 TID: 22872 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.7779381,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":5105.206335,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":5105.2149377,"timestamp":17900529708671325,"weight":9.999998092651367}] 46 [2026-09-22T04:56:11.067Z] PID: 22164 TID: 22836 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 47 [2026-09-22T04:56:11.089Z] PID: 22164 TID: 23156 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52317] 48 [2026-09-22T04:56:11.134Z] PID: 22164 TID: 23156 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52317] 49 [2026-09-22T04:56:11.136Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 50 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 22836 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 51 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 22836 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 52 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 22836 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 53 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 22856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0781871,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5105.506584,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5105.5151867,"timestamp":17900529711673815,"weight":1.0}] 54 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 22836 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 55 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 56 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 57 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 58 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 59 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 60 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 61 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 22168 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 62 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 63 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 64 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 65 [2026-09-22T04:56:11.167Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 66 [2026-09-22T04:56:11.168Z] PID: 22164 TID: 22860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0785233,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5105.5069203,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5105.515523,"timestamp":17900529711677180,"weight":1.0}] 67 [2026-09-22T04:56:11.169Z] PID: 22164 TID: 23164 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52329] 68 [2026-09-22T04:56:11.189Z] PID: 22164 TID: 23164 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52329], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24080 | 69 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 70 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 71 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 72 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 73 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 74 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 22868 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1055914,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5105.5339883,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5105.5425911,"timestamp":17900529711947855,"weight":1.0}] 75 [2026-09-22T04:56:11.194Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 76 [2026-09-22T04:56:11.195Z] PID: 22164 TID: 23164 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 77 [2026-09-22T04:56:11.195Z] PID: 22164 TID: 22844 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 78 [2026-09-22T04:56:11.195Z] PID: 22164 TID: 22844 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 79 [2026-09-22T04:56:11.195Z] PID: 22164 TID: 23164 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 80 [2026-09-22T04:56:11.196Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 81 [2026-09-22T04:56:11.224Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 82 [2026-09-22T04:56:11.224Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 83 [2026-09-22T04:56:11.224Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 84 [2026-09-22T04:56:11.224Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 85 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 86 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 87 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 88 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 89 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 90 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 91 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 92 [2026-09-22T04:56:11.249Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 93 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 94 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 95 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 96 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 97 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 98 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 99 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 100 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 101 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 102 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 103 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 104 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 105 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 106 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 107 [2026-09-22T04:56:11.271Z] PID: 22164 TID: 23164 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 108 [2026-09-22T04:56:11.272Z] PID: 22164 TID: 23164 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 109 [2026-09-22T04:56:11.272Z] PID: 22164 TID: 23164 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 110 [2026-09-22T04:56:11.287Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 111 [2026-09-22T04:56:11.287Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 112 [2026-09-22T04:56:11.287Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 113 [2026-09-22T04:56:11.452Z] PID: 22164 TID: 22940 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 114 [2026-09-22T04:56:11.452Z] PID: 22164 TID: 22940 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 115 [2026-09-22T04:56:12.076Z] PID: 22164 TID: 22868 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9876263,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8045883,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5106.4160232,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5106.4246259,"timestamp":17900529720768208,"weight":1.0}] 116 [2026-09-22T04:56:12.076Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 117 [2026-09-22T04:56:12.077Z] PID: 22164 TID: 22868 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9876706,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8046886,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5106.4160676,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5106.4246703,"timestamp":17900529720768653,"weight":1.0}] 118 [2026-09-22T04:56:12.091Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 119 [2026-09-22T04:56:12.091Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 120 [2026-09-22T04:56:12.091Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 121 [2026-09-22T04:56:12.091Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 122 [2026-09-22T04:56:12.091Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 123 [2026-09-22T04:56:12.279Z] PID: 22164 TID: 23540 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 124 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 23164 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 125 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 126 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 127 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 23164 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 128 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 129 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 130 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 131 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 22168 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 132 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 22168 WARN (ui::SpaViewController::closeWindow) No window 133 [2026-09-22T04:56:18.259Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 134 [2026-09-22T04:56:18.260Z] PID: 22164 TID: 22168 INFO (eax::apps::app_main) Closing app, starting teardown 135 [2026-09-22T04:56:18.260Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 136 [2026-09-22T04:56:18.260Z] PID: 22164 TID: 22856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.1713938,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5112.5997907,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5112.6083934,"timestamp":17900529782605882,"weight":1.0}] 137 [2026-09-22T04:56:18.260Z] PID: 22164 TID: 22856 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.1714026,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5112.5997996,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5112.6084023,"timestamp":17900529782605973,"weight":1.0}] 138 [2026-09-22T04:56:18.282Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 139 [2026-09-22T04:56:18.282Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 140 [2026-09-22T04:56:18.282Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 141 [2026-09-22T04:56:18.282Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 142 [2026-09-22T04:56:18.282Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 143 [2026-09-22T04:56:18.282Z] PID: 22164 TID: 23164 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 144 [2026-09-22T04:56:18.404Z] PID: 22164 TID: 22168 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 145 [2026-09-22T04:56:18.405Z] PID: 22164 TID: 22168 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 146 [2026-09-22T04:56:18.405Z] PID: 22164 TID: 22168 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 147 [2026-09-22T04:56:18.406Z] PID: 22164 TID: 22168 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 148 [2026-09-22T04:56:18.406Z] PID: 22164 TID: 22168 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 149 [2026-09-22T04:56:18.406Z] PID: 22164 TID: 22168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 150 [2026-09-22T04:56:18.406Z] PID: 22164 TID: 22168 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 151 [2026-09-22T04:56:18.502Z] PID: 22164 TID: 22168 INFO (eax::apps::servicesTerm) Stopping services... 152 [2026-09-22T04:56:18.502Z] PID: 22164 TID: 22168 INFO (eax::apps::servicesTerm) Services stopped. 153 [2026-09-22T04:56:18.502Z] PID: 22164 TID: 22168 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-23T04:40:17.938Z] PID: 2160 TID: 16124 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-23T04:40:17.938Z] PID: 2160 TID: 16124 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-23T04:40:17.952Z] PID: 2160 TID: 16124 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[2160] 4 [2026-09-23T04:40:17.952Z] PID: 2160 TID: 16124 INFO (eax::apps::utils::logAppInfo) Version: 13.791.0-6304-976251a73 5 [2026-09-23T04:40:17.952Z] PID: 2160 TID: 16124 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-23T04:40:17.952Z] PID: 2160 TID: 16124 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.791.0.6304-1789535680\EA Desktop\EADesktop.exe] 7 [2026-09-23T04:40:18.077Z] PID: 2160 TID: 16124 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-23T04:40:18.077Z] PID: 2160 TID: 16124 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-23T04:40:18.213Z] PID: 2160 TID: 16124 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-09-23T04:40:18.473Z] PID: 2160 TID: 16124 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-09-23T04:40:18.473Z] PID: 2160 TID: 16124 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-09-23T04:40:18.473Z] PID: 2160 TID: 16124 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-09-23T04:40:18.473Z] PID: 2160 TID: 16124 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-09-23T04:40:18.488Z] PID: 2160 TID: 16124 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-09-23T04:40:18.495Z] PID: 2160 TID: 16124 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-09-23T04:40:18.496Z] PID: 2160 TID: 16124 INFO (eax::apps::servicesInit) Services started. 17 [2026-09-23T04:40:18.496Z] PID: 2160 TID: 16124 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-09-23T04:40:18.496Z] PID: 2160 TID: 7700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6349823,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":44064.1100713,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":44064.1189822,"timestamp":17901384184964444,"weight":1.0}] 19 [2026-09-23T04:40:18.496Z] PID: 2160 TID: 7700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6349996,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":44064.1100887,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":44064.1189994,"timestamp":17901384184964619,"weight":1.0}] 20 [2026-09-23T04:40:18.509Z] PID: 2160 TID: 16124 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-09-23T04:40:18.526Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-09-23T04:40:18.526Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-09-23T04:40:18.526Z] PID: 2160 TID: 16124 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-09-23T04:40:18.527Z] PID: 2160 TID: 16124 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-09-23T04:40:18.527Z] PID: 2160 TID: 16124 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-09-23T04:40:18.527Z] PID: 2160 TID: 16124 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-09-23T04:40:18.527Z] PID: 2160 TID: 16124 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-09-23T04:40:18.527Z] PID: 2160 TID: 16124 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-09-23T04:40:18.528Z] PID: 2160 TID: 25168 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-09-23T04:40:18.528Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-09-23T04:40:18.528Z] PID: 2160 TID: 25168 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-09-23T04:40:18.529Z] PID: 2160 TID: 25168 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-09-23T04:40:18.529Z] PID: 2160 TID: 25168 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-09-23T04:40:18.529Z] PID: 2160 TID: 25168 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-09-23T04:40:18.533Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-09-23T04:40:18.533Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-09-23T04:36:48.000Z] PID: 2160 TID: 21136 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790138208] drift[-210657.419ms] 38 [2026-09-23T04:36:48.180Z] PID: 2160 TID: 25168 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 39 [2026-09-23T04:36:48.213Z] PID: 2160 TID: 24808 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52740] 40 [2026-09-23T04:36:48.214Z] PID: 2160 TID: 24808 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52741] 41 [2026-09-23T04:36:48.241Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 42 [2026-09-23T04:36:48.575Z] PID: 2160 TID: 24808 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-23 07:40:18 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-09-23T04:36:48.575Z] PID: 2160 TID: 24808 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-23 07:40:18 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-09-23T04:36:48.872Z] PID: 2160 TID: 21136 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-09-23T04:36:49.239Z] PID: 2160 TID: 21432 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52756] 46 [2026-09-23T04:36:49.278Z] PID: 2160 TID: 21432 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52756] 47 [2026-09-23T04:36:49.279Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 16124 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 49 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 21136 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 50 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 25092 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 25092 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 25168 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 25168 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 25168 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-09-23T04:36:49.327Z] PID: 2160 TID: 27548 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1238275,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"recommended"},"systemUptime":44065.5989166,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":44065.6078273,"timestamp":17901382093278703,"weight":1.0}] 56 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 57 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 25168 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 7700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1246832,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":44065.5997722,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":44065.608683,"timestamp":17901382093287261,"weight":1.0}] 67 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-09-23T04:36:49.328Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-09-23T04:36:49.330Z] PID: 2160 TID: 21136 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52768] 70 [2026-09-23T04:36:49.345Z] PID: 2160 TID: 21136 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52768], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 18532 | 71 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-09-23T04:36:49.349Z] PID: 2160 TID: 20432 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1458452,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":44065.6209342,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":44065.629845,"timestamp":17901382093498874,"weight":1.0}] 78 [2026-09-23T04:36:49.351Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-09-23T04:36:49.367Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-09-23T04:36:49.367Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-09-23T04:36:49.367Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-09-23T04:36:49.367Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-09-23T04:36:49.397Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-09-23T04:36:49.428Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-09-23T04:36:49.429Z] PID: 2160 TID: 21136 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-09-23T04:36:49.429Z] PID: 2160 TID: 21136 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-09-23T04:36:49.429Z] PID: 2160 TID: 21136 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-09-23T04:36:49.429Z] PID: 2160 TID: 21136 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-09-23T04:36:49.429Z] PID: 2160 TID: 21136 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-09-23T04:36:49.429Z] PID: 2160 TID: 21136 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-09-23T04:36:49.459Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-09-23T04:36:49.459Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-09-23T04:36:49.459Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-09-23T04:36:49.662Z] PID: 2160 TID: 11268 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-09-23T04:36:49.662Z] PID: 2160 TID: 11268 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-09-23T04:36:50.253Z] PID: 2160 TID: 20432 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0495611,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8239621,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":44066.5246502,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":44066.5335609,"timestamp":17901382102536039,"weight":1.0}] 114 [2026-09-23T04:36:50.253Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-09-23T04:36:50.253Z] PID: 2160 TID: 20432 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0496029,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8240645,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":44066.524692,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":44066.5336027,"timestamp":17901382102536458,"weight":1.0}] 116 [2026-09-23T04:36:50.284Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-09-23T04:36:50.284Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-09-23T04:36:50.284Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-09-23T04:36:50.284Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-09-23T04:36:50.284Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 121 [2026-09-23T04:36:50.501Z] PID: 2160 TID: 11672 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 122 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 21136 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 123 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 124 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 125 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 21136 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 126 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 127 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 128 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 129 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 16124 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 130 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 16124 WARN (ui::SpaViewController::closeWindow) No window 131 [2026-09-23T04:36:56.204Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 132 [2026-09-23T04:36:56.205Z] PID: 2160 TID: 16124 INFO (eax::apps::app_main) Closing app, starting teardown 133 [2026-09-23T04:36:56.205Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 134 [2026-09-23T04:36:56.205Z] PID: 2160 TID: 7700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.0018634,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":44072.4769524,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":44072.4858631,"timestamp":17901382162059061,"weight":1.0}] 135 [2026-09-23T04:36:56.206Z] PID: 2160 TID: 7700 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.0018715,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":44072.4769606,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":44072.4858713,"timestamp":17901382162059145,"weight":1.0}] 136 [2026-09-23T04:36:56.234Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 137 [2026-09-23T04:36:56.234Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 138 [2026-09-23T04:36:56.234Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 139 [2026-09-23T04:36:56.234Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 140 [2026-09-23T04:36:56.234Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 141 [2026-09-23T04:36:56.234Z] PID: 2160 TID: 21136 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 142 [2026-09-23T04:36:56.343Z] PID: 2160 TID: 16124 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-09-23T04:36:56.343Z] PID: 2160 TID: 16124 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-09-23T04:36:56.344Z] PID: 2160 TID: 16124 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 145 [2026-09-23T04:36:56.344Z] PID: 2160 TID: 16124 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 146 [2026-09-23T04:36:56.344Z] PID: 2160 TID: 16124 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 147 [2026-09-23T04:36:56.344Z] PID: 2160 TID: 16124 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 148 [2026-09-23T04:36:56.344Z] PID: 2160 TID: 16124 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 149 [2026-09-23T04:36:56.426Z] PID: 2160 TID: 16124 INFO (eax::apps::servicesTerm) Stopping services... 150 [2026-09-23T04:36:56.426Z] PID: 2160 TID: 16124 INFO (eax::apps::servicesTerm) Services stopped. 151 [2026-09-23T04:36:56.427Z] PID: 2160 TID: 16124 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-24T04:40:28.786Z] PID: 21044 TID: 21048 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-24T04:40:28.786Z] PID: 21044 TID: 21048 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-24T04:40:28.797Z] PID: 21044 TID: 21048 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21044] 4 [2026-09-24T04:40:28.797Z] PID: 21044 TID: 21048 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-24T04:40:28.797Z] PID: 21044 TID: 21048 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-24T04:40:28.797Z] PID: 21044 TID: 21048 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-24T04:40:28.929Z] PID: 21044 TID: 21048 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-24T04:40:28.929Z] PID: 21044 TID: 21048 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-24T04:40:28.931Z] PID: 21044 TID: 21048 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-09-24T04:40:28.931Z] PID: 21044 TID: 21048 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-09-24T04:40:28.931Z] PID: 21044 TID: 21340 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2074399,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790224828000"},"systemUptime":5115.5460308,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":5115.5504399,"timestamp":17902248289310465,"weight":1.0}] 12 [2026-09-24T04:40:29.076Z] PID: 21044 TID: 21048 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-09-24T04:40:29.309Z] PID: 21044 TID: 21048 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-09-24T04:40:29.309Z] PID: 21044 TID: 21048 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-09-24T04:40:29.309Z] PID: 21044 TID: 21048 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-09-24T04:40:29.309Z] PID: 21044 TID: 21048 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-09-24T04:40:29.322Z] PID: 21044 TID: 21048 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-09-24T04:40:29.326Z] PID: 21044 TID: 21048 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-09-24T04:40:29.326Z] PID: 21044 TID: 21048 INFO (eax::apps::servicesInit) Services started. 20 [2026-09-24T04:40:29.326Z] PID: 21044 TID: 21048 INFO (eax::apps::app_main) Client started from updater: [true] 21 [2026-09-24T04:40:29.327Z] PID: 21044 TID: 21348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6033655,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5115.9419564,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5115.9463655,"timestamp":17902248293269719,"weight":1.0}] 22 [2026-09-24T04:40:29.327Z] PID: 21044 TID: 21348 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6033801,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5115.941971,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5115.94638,"timestamp":17902248293269867,"weight":1.0}] 23 [2026-09-24T04:40:29.328Z] PID: 21044 TID: 21048 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-09-24T04:40:29.332Z] PID: 21044 TID: 21048 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-09-24T04:40:29.333Z] PID: 21044 TID: 21048 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21328 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6036603,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790224829000"},"systemUptime":5115.9422511,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":5115.9466602,"timestamp":17902248293272669,"weight":1.0}] 35 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21328 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21328 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21328 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-24T04:40:29.334Z] PID: 21044 TID: 21328 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-24T04:40:29.335Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-24T04:40:29.336Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-24T04:40:29.337Z] PID: 21044 TID: 2196 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [52092] 42 [2026-09-24T04:40:29.338Z] PID: 21044 TID: 2196 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [52093] 43 [2026-09-24T04:36:58.000Z] PID: 21044 TID: 10056 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790224618] drift[-211463.022ms] 44 [2026-09-24T04:36:58.004Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 45 [2026-09-24T04:36:58.325Z] PID: 21044 TID: 2196 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-24 07:40:29 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 46 [2026-09-24T04:36:58.325Z] PID: 21044 TID: 2196 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-24 07:40:29 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 47 [2026-09-24T04:36:58.374Z] PID: 21044 TID: 21328 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 48 [2026-09-24T04:36:58.869Z] PID: 21044 TID: 10056 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-24T04:36:58.869Z] PID: 21044 TID: 21340 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.6091813,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":5116.9477722,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":5116.9521813,"timestamp":17902246188697651,"weight":9.999998092651367}] 50 [2026-09-24T04:36:59.425Z] PID: 21044 TID: 21124 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:52115] 51 [2026-09-24T04:36:59.474Z] PID: 21044 TID: 21124 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:52115] 52 [2026-09-24T04:36:59.474Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 21328 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 21328 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 21328 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 21328 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 21344 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.220209,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5117.5587999,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5117.563209,"timestamp":17902246194807929,"weight":1.0}] 58 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-24T04:36:59.480Z] PID: 21044 TID: 21344 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2203177,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5117.5589085,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5117.5633176,"timestamp":17902246194809015,"weight":1.0}] 69 [2026-09-24T04:36:59.482Z] PID: 21044 TID: 10056 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [52132] 70 [2026-09-24T04:36:59.575Z] PID: 21044 TID: 10056 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=52132], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22244 | 71 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 21352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3194196,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5117.6580103,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5117.6624196,"timestamp":17902246195800029,"weight":1.0}] 73 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 21048 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 79 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 21324 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 80 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 21324 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 81 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 82 [2026-09-24T04:36:59.580Z] PID: 21044 TID: 10056 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 83 [2026-09-24T04:36:59.581Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-24T04:36:59.608Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-24T04:36:59.608Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-24T04:36:59.608Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-24T04:36:59.608Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-24T04:36:59.616Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-24T04:36:59.640Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-24T04:36:59.671Z] PID: 21044 TID: 10056 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-24T04:36:59.702Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-24T04:36:59.702Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-24T04:36:59.702Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-24T04:36:59.776Z] PID: 21044 TID: 21420 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-24T04:36:59.776Z] PID: 21044 TID: 21420 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-24T04:37:00.482Z] PID: 21044 TID: 21352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.2222447,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8110797,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5118.5608355,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5118.5652446,"timestamp":17902246204828285,"weight":1.0}] 119 [2026-09-24T04:37:00.482Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-09-24T04:37:00.483Z] PID: 21044 TID: 21352 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.2222849,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.811205,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5118.5608758,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5118.5652849,"timestamp":17902246204828688,"weight":1.0}] 121 [2026-09-24T04:37:00.513Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-09-24T04:37:00.513Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-09-24T04:37:00.513Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-09-24T04:37:00.513Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-24T04:37:00.513Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-24T04:37:00.591Z] PID: 21044 TID: 21192 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-24T04:37:06.006Z] PID: 21044 TID: 10056 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-24T04:37:06.006Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-24T04:37:06.006Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-24T04:37:06.006Z] PID: 21044 TID: 10056 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-24T04:37:06.006Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21048 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21048 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21048 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.7469509,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5124.0855417,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5124.0899508,"timestamp":17902246260075347,"weight":1.0}] 140 [2026-09-24T04:37:06.007Z] PID: 21044 TID: 21356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.7469601,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5124.085551,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5124.0899601,"timestamp":17902246260075440,"weight":1.0}] 141 [2026-09-24T04:37:06.032Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-24T04:37:06.032Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-24T04:37:06.032Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-24T04:37:06.032Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-24T04:37:06.032Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-24T04:37:06.032Z] PID: 21044 TID: 10056 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-24T04:37:06.126Z] PID: 21044 TID: 21048 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-24T04:37:06.126Z] PID: 21044 TID: 21048 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-24T04:37:06.127Z] PID: 21044 TID: 21048 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-24T04:37:06.127Z] PID: 21044 TID: 21048 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-24T04:37:06.127Z] PID: 21044 TID: 21048 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-24T04:37:06.127Z] PID: 21044 TID: 21048 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-24T04:37:06.127Z] PID: 21044 TID: 21048 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-24T04:37:07.290Z] PID: 21044 TID: 21048 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-24T04:37:07.290Z] PID: 21044 TID: 21048 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-24T04:37:07.290Z] PID: 21044 TID: 21048 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-24T18:47:19.178Z] PID: 15196 TID: 2488 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-24T18:47:19.178Z] PID: 15196 TID: 2488 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-24T18:47:19.191Z] PID: 15196 TID: 2488 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[15196] 4 [2026-09-24T18:47:19.191Z] PID: 15196 TID: 2488 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-24T18:47:19.191Z] PID: 15196 TID: 2488 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-24T18:47:19.191Z] PID: 15196 TID: 2488 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-24T18:47:19.315Z] PID: 15196 TID: 2488 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-24T18:47:19.316Z] PID: 15196 TID: 2488 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-24T18:47:19.318Z] PID: 15196 TID: 2488 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-09-24T18:47:19.318Z] PID: 15196 TID: 2488 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-09-24T18:47:19.318Z] PID: 15196 TID: 21776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2181912,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790275639000"},"systemUptime":9146.9370539,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":9146.9361908,"timestamp":17902756393181818,"weight":1.0}] 12 [2026-09-24T18:47:19.540Z] PID: 15196 TID: 2488 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-09-24T18:47:19.664Z] PID: 15196 TID: 2488 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-09-24T18:47:19.665Z] PID: 15196 TID: 2488 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-09-24T18:47:19.665Z] PID: 15196 TID: 2488 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-09-24T18:47:19.665Z] PID: 15196 TID: 2488 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-09-24T18:47:19.678Z] PID: 15196 TID: 2488 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-09-24T18:47:19.684Z] PID: 15196 TID: 2488 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-09-24T18:47:19.686Z] PID: 15196 TID: 2488 INFO (eax::apps::servicesInit) Services started. 20 [2026-09-24T18:47:19.686Z] PID: 15196 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5862445,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":9147.3051072,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":9147.3042442,"timestamp":17902756396862349,"weight":1.0}] 21 [2026-09-24T18:47:19.686Z] PID: 15196 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5862641,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":9147.3051269,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":9147.3042638,"timestamp":17902756396862548,"weight":1.0}] 22 [2026-09-24T18:47:19.686Z] PID: 15196 TID: 2488 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-09-24T18:47:19.698Z] PID: 15196 TID: 2488 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-09-24T18:47:19.714Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-09-24T18:47:19.714Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-09-24T18:47:19.714Z] PID: 15196 TID: 2488 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-09-24T18:47:19.715Z] PID: 15196 TID: 2488 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-09-24T18:47:19.715Z] PID: 15196 TID: 2488 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-09-24T18:47:19.715Z] PID: 15196 TID: 2488 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-09-24T18:47:19.715Z] PID: 15196 TID: 2488 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-09-24T18:47:19.716Z] PID: 15196 TID: 2488 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-09-24T18:47:19.717Z] PID: 15196 TID: 21852 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-09-24T18:47:19.717Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-09-24T18:47:19.717Z] PID: 15196 TID: 21904 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.5871361,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790275639000"},"systemUptime":9147.3059988,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":9147.3051357,"timestamp":17902756396871268,"weight":1.0}] 35 [2026-09-24T18:47:19.717Z] PID: 15196 TID: 21852 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-24T18:47:19.718Z] PID: 15196 TID: 21852 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-24T18:47:19.718Z] PID: 15196 TID: 21852 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-24T18:47:19.718Z] PID: 15196 TID: 21852 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-24T18:47:19.722Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-24T18:47:19.722Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-24T18:47:19.859Z] PID: 15196 TID: 21852 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 42 [2026-09-24T18:43:48.000Z] PID: 15196 TID: 22292 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790275428] drift[-211863.766ms] 43 [2026-09-24T18:43:48.011Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-09-24T18:43:48.017Z] PID: 15196 TID: 22280 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [62299] 45 [2026-09-24T18:43:48.019Z] PID: 15196 TID: 22280 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [62300] 46 [2026-09-24T18:43:48.337Z] PID: 15196 TID: 22280 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-24 21:47:19 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-24T18:43:48.337Z] PID: 15196 TID: 22280 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-24 21:47:19 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-24T18:43:48.859Z] PID: 15196 TID: 22292 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-24T18:43:48.859Z] PID: 15196 TID: 21776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.622907,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":9148.3417697,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":9148.3409066,"timestamp":17902754288591315,"weight":9.999998092651367}] 50 [2026-09-24T18:43:48.996Z] PID: 15196 TID: 21852 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 51 [2026-09-24T18:43:49.011Z] PID: 15196 TID: 22268 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:62314] 52 [2026-09-24T18:43:49.044Z] PID: 15196 TID: 22268 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:62314] 53 [2026-09-24T18:43:49.045Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 54 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21840 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 55 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21852 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 56 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21852 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 57 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21840 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 58 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21852 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 2488 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 60 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.905059,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":9148.6239217,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":9148.6230586,"timestamp":17902754291412836,"weight":1.0}] 61 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21852 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 72 [2026-09-24T18:43:49.141Z] PID: 15196 TID: 21912 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9053257,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":9148.6241885,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":9148.6233254,"timestamp":17902754291415504,"weight":1.0}] 73 [2026-09-24T18:43:49.142Z] PID: 15196 TID: 22292 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [62324] 74 [2026-09-24T18:43:49.278Z] PID: 15196 TID: 22292 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=62324], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23952 | 75 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 21776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0461324,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":9148.7649951,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":9148.764132,"timestamp":17902754292823569,"weight":1.0}] 77 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 83 [2026-09-24T18:43:49.282Z] PID: 15196 TID: 22292 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 84 [2026-09-24T18:43:49.283Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 85 [2026-09-24T18:43:49.305Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 86 [2026-09-24T18:43:49.305Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 87 [2026-09-24T18:43:49.305Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 88 [2026-09-24T18:43:49.305Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 89 [2026-09-24T18:43:49.317Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 90 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 91 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 92 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 93 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 94 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 95 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 96 [2026-09-24T18:43:49.335Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 97 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 98 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 99 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 100 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 101 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 102 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 103 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 104 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 105 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 106 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 107 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 108 [2026-09-24T18:43:49.366Z] PID: 15196 TID: 22292 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 109 [2026-09-24T18:43:49.367Z] PID: 15196 TID: 22292 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 110 [2026-09-24T18:43:49.367Z] PID: 15196 TID: 22292 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 111 [2026-09-24T18:43:49.367Z] PID: 15196 TID: 22292 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 112 [2026-09-24T18:43:49.367Z] PID: 15196 TID: 22292 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 113 [2026-09-24T18:43:49.367Z] PID: 15196 TID: 22292 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 114 [2026-09-24T18:43:49.397Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 115 [2026-09-24T18:43:49.397Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 116 [2026-09-24T18:43:49.397Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 117 [2026-09-24T18:43:49.504Z] PID: 15196 TID: 23044 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 118 [2026-09-24T18:43:49.504Z] PID: 15196 TID: 23044 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 119 [2026-09-24T18:43:50.150Z] PID: 15196 TID: 21776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9138246,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7821776,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":9149.6326873,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":9149.6318243,"timestamp":17902754301500490,"weight":1.0}] 120 [2026-09-24T18:43:50.150Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 121 [2026-09-24T18:43:50.150Z] PID: 15196 TID: 21776 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9138799,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7825786,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":9149.6327426,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":9149.6318795,"timestamp":17902754301501046,"weight":1.0}] 122 [2026-09-24T18:43:50.180Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 123 [2026-09-24T18:43:50.180Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 124 [2026-09-24T18:43:50.180Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 125 [2026-09-24T18:43:50.180Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 126 [2026-09-24T18:43:50.180Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 127 [2026-09-24T18:43:50.352Z] PID: 15196 TID: 22976 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 128 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 22292 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 129 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 130 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 131 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 22292 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 132 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 133 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 134 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 135 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 2488 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 136 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 2488 WARN (ui::SpaViewController::closeWindow) No window 137 [2026-09-24T18:43:56.560Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 138 [2026-09-24T18:43:56.561Z] PID: 15196 TID: 2488 INFO (eax::apps::app_main) Closing app, starting teardown 139 [2026-09-24T18:43:56.561Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 140 [2026-09-24T18:43:56.561Z] PID: 15196 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":9.3252124,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":9156.0440752,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":9156.0432121,"timestamp":17902754365614370,"weight":1.0}] 141 [2026-09-24T18:43:56.561Z] PID: 15196 TID: 21908 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":9.325221,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":9156.0440837,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":9156.0432206,"timestamp":17902754365614456,"weight":1.0}] 142 [2026-09-24T18:43:56.585Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 143 [2026-09-24T18:43:56.585Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 144 [2026-09-24T18:43:56.585Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 145 [2026-09-24T18:43:56.585Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 146 [2026-09-24T18:43:56.585Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 147 [2026-09-24T18:43:56.585Z] PID: 15196 TID: 22292 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 148 [2026-09-24T18:43:56.692Z] PID: 15196 TID: 2488 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 149 [2026-09-24T18:43:56.693Z] PID: 15196 TID: 2488 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 150 [2026-09-24T18:43:56.693Z] PID: 15196 TID: 2488 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 151 [2026-09-24T18:43:56.694Z] PID: 15196 TID: 2488 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 152 [2026-09-24T18:43:56.694Z] PID: 15196 TID: 2488 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 153 [2026-09-24T18:43:56.694Z] PID: 15196 TID: 2488 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 154 [2026-09-24T18:43:56.694Z] PID: 15196 TID: 2488 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 155 [2026-09-24T18:43:56.878Z] PID: 15196 TID: 2488 INFO (eax::apps::servicesTerm) Stopping services... 156 [2026-09-24T18:43:56.878Z] PID: 15196 TID: 2488 INFO (eax::apps::servicesTerm) Services stopped. 157 [2026-09-24T18:43:56.878Z] PID: 15196 TID: 2488 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-25T04:57:56.385Z] PID: 22032 TID: 22036 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-25T04:57:56.385Z] PID: 22032 TID: 22036 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-25T04:57:56.398Z] PID: 22032 TID: 22036 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22032] 4 [2026-09-25T04:57:56.398Z] PID: 22032 TID: 22036 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-25T04:57:56.398Z] PID: 22032 TID: 22036 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-25T04:57:56.399Z] PID: 22032 TID: 22036 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-25T04:57:56.528Z] PID: 22032 TID: 22036 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-25T04:57:56.529Z] PID: 22032 TID: 22036 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-25T04:57:56.530Z] PID: 22032 TID: 22036 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-09-25T04:57:56.531Z] PID: 22032 TID: 22036 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-09-25T04:57:56.531Z] PID: 22032 TID: 22188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2133474,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790312276000"},"systemUptime":12557.1400276,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":12557.1503471,"timestamp":17903122765309770,"weight":1.0}] 12 [2026-09-25T04:57:56.727Z] PID: 22032 TID: 22036 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-09-25T04:57:56.889Z] PID: 22032 TID: 22036 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-09-25T04:57:56.889Z] PID: 22032 TID: 22036 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-09-25T04:57:56.889Z] PID: 22032 TID: 22036 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-09-25T04:57:56.889Z] PID: 22032 TID: 22036 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-09-25T04:57:56.903Z] PID: 22032 TID: 22036 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-09-25T04:57:56.906Z] PID: 22032 TID: 22036 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-09-25T04:57:56.907Z] PID: 22032 TID: 22036 INFO (eax::apps::servicesInit) Services started. 20 [2026-09-25T04:57:56.908Z] PID: 22032 TID: 22180 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5904187,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":12557.5170988,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":12557.5274185,"timestamp":17903122769080479,"weight":1.0}] 21 [2026-09-25T04:57:56.908Z] PID: 22032 TID: 22180 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5904434,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":12557.5171236,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":12557.5274431,"timestamp":17903122769080730,"weight":1.0}] 22 [2026-09-25T04:57:56.908Z] PID: 22032 TID: 22036 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-09-25T04:57:56.922Z] PID: 22032 TID: 22036 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-09-25T04:57:56.938Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-09-25T04:57:56.939Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-09-25T04:57:56.939Z] PID: 22032 TID: 22036 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-09-25T04:57:56.939Z] PID: 22032 TID: 22036 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-09-25T04:57:56.939Z] PID: 22032 TID: 22036 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-09-25T04:57:56.939Z] PID: 22032 TID: 22036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-09-25T04:57:56.939Z] PID: 22032 TID: 22036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-09-25T04:57:56.940Z] PID: 22032 TID: 22036 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-09-25T04:57:56.941Z] PID: 22032 TID: 22160 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-09-25T04:57:56.941Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-09-25T04:57:56.941Z] PID: 22032 TID: 22184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.5914392,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790312276000"},"systemUptime":12557.5181194,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":12557.5284389,"timestamp":17903122769090687,"weight":1.0}] 35 [2026-09-25T04:57:56.941Z] PID: 22032 TID: 22160 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-25T04:57:56.941Z] PID: 22032 TID: 22160 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-25T04:57:56.941Z] PID: 22032 TID: 22160 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-25T04:57:56.942Z] PID: 22032 TID: 22160 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-25T04:57:56.946Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-25T04:57:56.946Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-25T04:54:25.000Z] PID: 22032 TID: 19296 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790312065] drift[-212087.928ms] 42 [2026-09-25T04:54:25.002Z] PID: 22032 TID: 22160 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 43 [2026-09-25T04:54:25.003Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-09-25T04:54:25.011Z] PID: 22032 TID: 19904 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [50547] 45 [2026-09-25T04:54:25.012Z] PID: 22032 TID: 19904 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [50548] 46 [2026-09-25T04:54:25.345Z] PID: 22032 TID: 19904 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-25 07:57:57 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-25T04:54:25.345Z] PID: 22032 TID: 19904 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-25 07:57:57 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-25T04:54:25.841Z] PID: 22032 TID: 19296 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-25T04:54:26.057Z] PID: 22032 TID: 16340 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:50558] 50 [2026-09-25T04:54:26.091Z] PID: 22032 TID: 16340 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:50558] 51 [2026-09-25T04:54:26.092Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-09-25T04:54:26.124Z] PID: 22032 TID: 22160 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-09-25T04:54:26.124Z] PID: 22032 TID: 22160 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-09-25T04:54:26.124Z] PID: 22032 TID: 22160 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-09-25T04:54:26.124Z] PID: 22032 TID: 22196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.8951597,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":12558.82184,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":12558.8321595,"timestamp":17903120661248612,"weight":1.0}] 56 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 22160 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 22168 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 58 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 22176 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.8954477,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":12558.8221279,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":12558.8324475,"timestamp":17903120661251490,"weight":1.0}] 69 [2026-09-25T04:54:26.125Z] PID: 22032 TID: 22168 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 70 [2026-09-25T04:54:26.126Z] PID: 22032 TID: 19296 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [50575] 71 [2026-09-25T04:54:26.138Z] PID: 22032 TID: 19296 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=50575], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23820 | 72 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 22184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9132926,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":12558.8399728,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":12558.8502924,"timestamp":17903120661429938,"weight":1.0}] 78 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 80 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 19296 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 81 [2026-09-25T04:54:26.143Z] PID: 22032 TID: 22036 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 82 [2026-09-25T04:54:26.144Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-09-25T04:54:26.164Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-09-25T04:54:26.164Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-09-25T04:54:26.164Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-09-25T04:54:26.164Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-09-25T04:54:26.177Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-09-25T04:54:26.195Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-09-25T04:54:26.226Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-09-25T04:54:26.227Z] PID: 22032 TID: 19296 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-09-25T04:54:26.227Z] PID: 22032 TID: 19296 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-09-25T04:54:26.227Z] PID: 22032 TID: 19296 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-09-25T04:54:26.227Z] PID: 22032 TID: 19296 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-09-25T04:54:26.227Z] PID: 22032 TID: 19296 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-09-25T04:54:26.228Z] PID: 22032 TID: 19296 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-09-25T04:54:26.257Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-09-25T04:54:26.257Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-09-25T04:54:26.257Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-09-25T04:54:26.393Z] PID: 22032 TID: 22856 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-09-25T04:54:26.394Z] PID: 22032 TID: 22856 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-09-25T04:54:27.041Z] PID: 22032 TID: 22184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.811626,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8131609,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":12559.7383063,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":12559.7486258,"timestamp":17903120670413274,"weight":1.0}] 118 [2026-09-25T04:54:27.041Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-09-25T04:54:27.041Z] PID: 22032 TID: 22184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8116666,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8134218,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":12559.7383468,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":12559.7486663,"timestamp":17903120670413681,"weight":1.0}] 120 [2026-09-25T04:54:27.071Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-09-25T04:54:27.071Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-09-25T04:54:27.071Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-09-25T04:54:27.071Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-09-25T04:54:27.071Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-09-25T04:54:27.227Z] PID: 22032 TID: 22752 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 19296 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 19296 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 22036 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 22036 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-09-25T04:54:32.832Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-09-25T04:54:32.834Z] PID: 22032 TID: 22036 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-09-25T04:54:32.834Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-09-25T04:54:32.834Z] PID: 22032 TID: 22196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.6043746,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":12565.5310548,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":12565.5413743,"timestamp":17903120728340759,"weight":1.0}] 139 [2026-09-25T04:54:32.834Z] PID: 22032 TID: 22196 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.6043848,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":12565.531065,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":12565.5413845,"timestamp":17903120728340863,"weight":1.0}] 140 [2026-09-25T04:54:32.859Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-09-25T04:54:32.859Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-09-25T04:54:32.859Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-09-25T04:54:32.859Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-09-25T04:54:32.859Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-09-25T04:54:32.859Z] PID: 22032 TID: 19296 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-09-25T04:54:32.952Z] PID: 22032 TID: 22036 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-09-25T04:54:32.952Z] PID: 22032 TID: 22036 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-09-25T04:54:32.953Z] PID: 22032 TID: 22036 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-09-25T04:54:32.953Z] PID: 22032 TID: 22036 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-09-25T04:54:32.953Z] PID: 22032 TID: 22036 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-09-25T04:54:32.953Z] PID: 22032 TID: 22036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-09-25T04:54:32.953Z] PID: 22032 TID: 22036 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-09-25T04:54:33.019Z] PID: 22032 TID: 22036 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-09-25T04:54:33.019Z] PID: 22032 TID: 22036 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-09-25T04:54:33.020Z] PID: 22032 TID: 22036 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-26T11:06:21.269Z] PID: 3836 TID: 4400 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-26T11:06:21.269Z] PID: 3836 TID: 4400 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-26T11:06:21.282Z] PID: 3836 TID: 4400 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[3836] 4 [2026-09-26T11:06:21.282Z] PID: 3836 TID: 4400 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-26T11:06:21.282Z] PID: 3836 TID: 4400 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-26T11:06:21.282Z] PID: 3836 TID: 4400 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-26T11:06:21.408Z] PID: 3836 TID: 4400 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-26T11:06:21.408Z] PID: 3836 TID: 4400 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-26T11:06:21.410Z] PID: 3836 TID: 4400 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-09-26T11:06:21.410Z] PID: 3836 TID: 4400 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-09-26T11:06:21.410Z] PID: 3836 TID: 25652 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2131525,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790420781000"},"systemUptime":64564.0310271,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":64564.0251522,"timestamp":17904207814105093,"weight":1.0}] 12 [2026-09-26T11:06:21.573Z] PID: 3836 TID: 4400 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-09-26T11:06:21.573Z] PID: 3836 TID: 17556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.succ]: [{"appUptime":0.3761393,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":158},"systemUptime":64564.1940136,"taxonomy":"cldcfg.load.succ","throttleCount":0,"timeSinceSystemResume":64564.188139,"timestamp":17904207815734955,"weight":19.999996185302734}] 14 [2026-09-26T11:06:21.574Z] PID: 3836 TID: 17556 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 15 [2026-09-26T11:06:21.824Z] PID: 3836 TID: 4400 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 16 [2026-09-26T11:06:21.824Z] PID: 3836 TID: 4400 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 17 [2026-09-26T11:06:21.824Z] PID: 3836 TID: 4400 INFO (eax::services::language::init) Language init: resolved default language=[tr] 18 [2026-09-26T11:06:21.824Z] PID: 3836 TID: 4400 INFO (eax::services::language::init) Language init: language=[tr] 19 [2026-09-26T11:06:21.841Z] PID: 3836 TID: 4400 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 20 [2026-09-26T11:06:21.845Z] PID: 3836 TID: 4400 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 21 [2026-09-26T11:06:21.846Z] PID: 3836 TID: 4400 INFO (eax::apps::servicesInit) Services started. 22 [2026-09-26T11:06:21.846Z] PID: 3836 TID: 24836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6495048,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":64564.4673794,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":64564.4615044,"timestamp":17904207818468614,"weight":1.0}] 23 [2026-09-26T11:06:21.846Z] PID: 3836 TID: 24836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6495206,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":64564.4673952,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":64564.4615203,"timestamp":17904207818468774,"weight":1.0}] 24 [2026-09-26T11:06:21.847Z] PID: 3836 TID: 4400 INFO (eax::apps::app_main) Client started from updater: [true] 25 [2026-09-26T11:06:21.856Z] PID: 3836 TID: 4400 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 26 [2026-09-26T11:06:21.869Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 27 [2026-09-26T11:06:21.870Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 28 [2026-09-26T11:06:21.870Z] PID: 3836 TID: 4400 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 29 [2026-09-26T11:06:21.870Z] PID: 3836 TID: 4400 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 30 [2026-09-26T11:06:21.870Z] PID: 3836 TID: 4400 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 31 [2026-09-26T11:06:21.870Z] PID: 3836 TID: 4400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 32 [2026-09-26T11:06:21.870Z] PID: 3836 TID: 4400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 33 [2026-09-26T11:06:21.871Z] PID: 3836 TID: 4400 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 34 [2026-09-26T11:06:21.871Z] PID: 3836 TID: 20164 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6743527,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790420781000"},"systemUptime":64564.4922273,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":64564.4863524,"timestamp":17904207818717094,"weight":1.0}] 35 [2026-09-26T11:06:21.872Z] PID: 3836 TID: 26540 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 36 [2026-09-26T11:06:21.872Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 37 [2026-09-26T11:06:21.872Z] PID: 3836 TID: 26540 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 38 [2026-09-26T11:06:21.872Z] PID: 3836 TID: 26540 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 39 [2026-09-26T11:06:21.872Z] PID: 3836 TID: 26540 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 40 [2026-09-26T11:06:21.872Z] PID: 3836 TID: 26540 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 41 [2026-09-26T11:06:21.875Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 42 [2026-09-26T11:06:21.875Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 43 [2026-09-26T11:06:22.013Z] PID: 3836 TID: 26540 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 44 [2026-09-26T11:02:50.000Z] PID: 3836 TID: 1664 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790420570] drift[-212027.580ms] 45 [2026-09-26T11:02:50.013Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 46 [2026-09-26T11:02:50.021Z] PID: 3836 TID: 21636 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59176] 47 [2026-09-26T11:02:50.022Z] PID: 3836 TID: 21636 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59177] 48 [2026-09-26T11:02:50.352Z] PID: 3836 TID: 21636 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-26 14:06:22 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 49 [2026-09-26T11:02:50.352Z] PID: 3836 TID: 21636 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-26 14:06:22 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 50 [2026-09-26T11:02:50.834Z] PID: 3836 TID: 1664 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 51 [2026-09-26T11:02:51.039Z] PID: 3836 TID: 13524 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59198] 52 [2026-09-26T11:02:51.072Z] PID: 3836 TID: 13524 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59198] 53 [2026-09-26T11:02:51.074Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 54 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 26540 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 55 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 26540 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 56 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 26540 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 57 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 20164 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9677043,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":64565.7855789,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":64565.779704,"timestamp":17904205711374805,"weight":1.0}] 58 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 4400 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 59 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 26384 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 60 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 61 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 26384 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 62 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 26540 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 63 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 64 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 65 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 66 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 67 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 68 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 69 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 70 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 71 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 72 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-09-26T11:02:51.137Z] PID: 3836 TID: 8916 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9680629,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":64565.7859375,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":64565.7800625,"timestamp":17904205711378391,"weight":1.0}] 74 [2026-09-26T11:02:51.139Z] PID: 3836 TID: 1664 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [59208] 75 [2026-09-26T11:02:51.150Z] PID: 3836 TID: 1664 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=59208], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27952 | 76 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 77 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 78 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 79 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 80 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 81 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 82 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 17556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9846296,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":64565.8025042,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":64565.7966293,"timestamp":17904205711544056,"weight":1.0}] 83 [2026-09-26T11:02:51.154Z] PID: 3836 TID: 1664 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 84 [2026-09-26T11:02:51.155Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 85 [2026-09-26T11:02:51.176Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 86 [2026-09-26T11:02:51.176Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 87 [2026-09-26T11:02:51.176Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 88 [2026-09-26T11:02:51.176Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 89 [2026-09-26T11:02:51.189Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 90 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 91 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 92 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 93 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 94 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 95 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 96 [2026-09-26T11:02:51.206Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 97 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 98 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 99 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 100 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 101 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 102 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 103 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 104 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 105 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 106 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 107 [2026-09-26T11:02:51.236Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 108 [2026-09-26T11:02:51.237Z] PID: 3836 TID: 1664 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 109 [2026-09-26T11:02:51.237Z] PID: 3836 TID: 1664 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 110 [2026-09-26T11:02:51.237Z] PID: 3836 TID: 1664 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 111 [2026-09-26T11:02:51.237Z] PID: 3836 TID: 1664 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 112 [2026-09-26T11:02:51.237Z] PID: 3836 TID: 1664 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 113 [2026-09-26T11:02:51.237Z] PID: 3836 TID: 1664 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 114 [2026-09-26T11:02:51.253Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 115 [2026-09-26T11:02:51.253Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 116 [2026-09-26T11:02:51.253Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 117 [2026-09-26T11:02:51.374Z] PID: 3836 TID: 14724 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 118 [2026-09-26T11:02:51.374Z] PID: 3836 TID: 14724 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 119 [2026-09-26T11:02:52.026Z] PID: 3836 TID: 17556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.8564288,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7885149,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":64566.6743034,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":64566.6684285,"timestamp":17904205720262050,"weight":1.0}] 120 [2026-09-26T11:02:52.026Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 121 [2026-09-26T11:02:52.026Z] PID: 3836 TID: 17556 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8564711,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7886092,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":64566.6743457,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":64566.6684707,"timestamp":17904205720262473,"weight":1.0}] 122 [2026-09-26T11:02:52.055Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 123 [2026-09-26T11:02:52.055Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 124 [2026-09-26T11:02:52.055Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 125 [2026-09-26T11:02:52.055Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 126 [2026-09-26T11:02:52.055Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 127 [2026-09-26T11:02:52.242Z] PID: 3836 TID: 4800 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 128 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 1664 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 129 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 130 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 131 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 1664 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 132 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 133 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 134 [2026-09-26T11:02:57.534Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 135 [2026-09-26T11:02:57.535Z] PID: 3836 TID: 4400 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 136 [2026-09-26T11:02:57.535Z] PID: 3836 TID: 4400 WARN (ui::SpaViewController::closeWindow) No window 137 [2026-09-26T11:02:57.535Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 138 [2026-09-26T11:02:57.535Z] PID: 3836 TID: 4400 INFO (eax::apps::app_main) Closing app, starting teardown 139 [2026-09-26T11:02:57.536Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 140 [2026-09-26T11:02:57.536Z] PID: 3836 TID: 20164 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3662094,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":64572.1840841,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":64572.1782091,"timestamp":17904205775359857,"weight":1.0}] 141 [2026-09-26T11:02:57.536Z] PID: 3836 TID: 20164 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3662167,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":64572.1840913,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":64572.1782163,"timestamp":17904205775359930,"weight":1.0}] 142 [2026-09-26T11:02:57.557Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 143 [2026-09-26T11:02:57.557Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 144 [2026-09-26T11:02:57.557Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 145 [2026-09-26T11:02:57.557Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 146 [2026-09-26T11:02:57.557Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 147 [2026-09-26T11:02:57.557Z] PID: 3836 TID: 1664 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 148 [2026-09-26T11:02:57.680Z] PID: 3836 TID: 4400 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 149 [2026-09-26T11:02:57.681Z] PID: 3836 TID: 4400 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 150 [2026-09-26T11:02:57.681Z] PID: 3836 TID: 4400 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 151 [2026-09-26T11:02:57.682Z] PID: 3836 TID: 4400 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 152 [2026-09-26T11:02:57.682Z] PID: 3836 TID: 4400 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 153 [2026-09-26T11:02:57.682Z] PID: 3836 TID: 4400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 154 [2026-09-26T11:02:57.682Z] PID: 3836 TID: 4400 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 155 [2026-09-26T11:02:57.840Z] PID: 3836 TID: 4400 INFO (eax::apps::servicesTerm) Stopping services... 156 [2026-09-26T11:02:57.840Z] PID: 3836 TID: 4400 INFO (eax::apps::servicesTerm) Services stopped. 157 [2026-09-26T11:02:57.840Z] PID: 3836 TID: 4400 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-26T11:58:14.492Z] PID: 23748 TID: 3376 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-26T11:58:14.492Z] PID: 23748 TID: 3376 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-26T11:58:14.503Z] PID: 23748 TID: 3376 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[23748] 4 [2026-09-26T11:58:14.503Z] PID: 23748 TID: 3376 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-26T11:58:14.503Z] PID: 23748 TID: 3376 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-09-26T11:58:14.503Z] PID: 23748 TID: 3376 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-26T11:58:14.627Z] PID: 23748 TID: 3376 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-26T11:58:14.628Z] PID: 23748 TID: 3376 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-26T11:58:14.629Z] PID: 23748 TID: 3376 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-09-26T11:58:14.629Z] PID: 23748 TID: 3376 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-09-26T11:58:14.629Z] PID: 23748 TID: 23724 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.183643,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790423894000"},"systemUptime":67677.2500203,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":67677.2456429,"timestamp":17904238946293697,"weight":1.0}] 12 [2026-09-26T11:58:14.794Z] PID: 23748 TID: 3376 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-09-26T11:58:15.026Z] PID: 23748 TID: 3376 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-09-26T11:58:15.026Z] PID: 23748 TID: 3376 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-09-26T11:58:15.026Z] PID: 23748 TID: 3376 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-09-26T11:58:15.026Z] PID: 23748 TID: 3376 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-09-26T11:58:15.038Z] PID: 23748 TID: 3376 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-09-26T11:58:15.039Z] PID: 23748 TID: 3376 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-09-26T11:58:15.039Z] PID: 23748 TID: 3376 INFO (eax::apps::servicesInit) Services started. 20 [2026-09-26T11:58:15.039Z] PID: 23748 TID: 3376 INFO (eax::apps::app_main) Client started from updater: [false] 21 [2026-09-26T11:58:15.039Z] PID: 23748 TID: 30116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5934963,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":67677.6598736,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":67677.6554963,"timestamp":17904238950392230,"weight":1.0}] 22 [2026-09-26T11:58:15.039Z] PID: 23748 TID: 30116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5935069,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":67677.6598842,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":67677.6555068,"timestamp":17904238950392337,"weight":1.0}] 23 [2026-09-26T11:58:15.040Z] PID: 23748 TID: 3376 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-09-26T11:58:15.043Z] PID: 23748 TID: 3376 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-09-26T11:58:15.044Z] PID: 23748 TID: 3376 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-09-26T11:58:15.044Z] PID: 23748 TID: 23060 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-09-26T11:58:15.044Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-09-26T11:58:15.045Z] PID: 23748 TID: 27356 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.5937996,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790423895000"},"systemUptime":67677.6601768,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":67677.6557995,"timestamp":17904238950395262,"weight":1.0}] 35 [2026-09-26T11:58:15.045Z] PID: 23748 TID: 23060 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 36 [2026-09-26T11:58:15.045Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-09-26T11:58:15.046Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-09-26T11:58:15.048Z] PID: 23748 TID: 28240 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [65191] 39 [2026-09-26T11:58:15.049Z] PID: 23748 TID: 28240 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [65192] 40 [2026-09-26T11:58:15.062Z] PID: 23748 TID: 30092 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59198] 41 [2026-09-26T11:58:15.076Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 42 [2026-09-26T11:58:15.089Z] PID: 23748 TID: 30092 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59198] 43 [2026-09-26T11:58:15.089Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 44 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 23060 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 45 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 23060 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 46 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 23060 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 47 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 23060 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 48 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 23724 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.6456615,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":67677.7120388,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":67677.7076614,"timestamp":17904238950913882,"weight":1.0}] 49 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 50 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 51 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 52 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 53 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 54 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 55 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 56 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 57 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 58 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 59 [2026-09-26T11:58:15.091Z] PID: 23748 TID: 23724 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.6457746,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":67677.712152,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":67677.7077746,"timestamp":17904238950915013,"weight":1.0}] 60 [2026-09-26T11:58:15.092Z] PID: 23748 TID: 15328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [65197] 61 [2026-09-26T11:58:15.101Z] PID: 23748 TID: 15328 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=65197], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 29092 | 62 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 63 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 30116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":0.6607873,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":67677.7271645,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":67677.7227873,"timestamp":17904238951065137,"weight":1.0}] 64 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 65 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 66 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 26708 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 67 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 68 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 69 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 70 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 15328 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 71 [2026-09-26T11:58:15.106Z] PID: 23748 TID: 26708 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 72 [2026-09-26T11:58:15.107Z] PID: 23748 TID: 15328 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 73 [2026-09-26T11:58:15.107Z] PID: 23748 TID: 3376 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 74 [2026-09-26T11:58:15.107Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 75 [2026-09-26T11:58:15.131Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 76 [2026-09-26T11:58:15.131Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 77 [2026-09-26T11:58:15.131Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 78 [2026-09-26T11:58:15.131Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 79 [2026-09-26T11:58:15.144Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 80 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 81 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 82 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 83 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 84 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 85 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-09-26T11:58:15.161Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 88 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 89 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 90 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 91 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 92 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 93 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 94 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 95 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 96 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 97 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 98 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 99 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 100 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 101 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 102 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 103 [2026-09-26T11:58:15.192Z] PID: 23748 TID: 15328 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 104 [2026-09-26T11:54:44.000Z] PID: 23748 TID: 15328 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790423684] drift[-211193.542ms] 105 [2026-09-26T11:54:44.030Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 106 [2026-09-26T11:54:44.030Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 107 [2026-09-26T11:54:44.030Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 108 [2026-09-26T11:54:44.229Z] PID: 23748 TID: 28240 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-26 14:58:15 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 109 [2026-09-26T11:54:44.229Z] PID: 23748 TID: 28240 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-26 14:58:15 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 110 [2026-09-26T11:54:44.710Z] PID: 23748 TID: 19532 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 111 [2026-09-26T11:54:44.710Z] PID: 23748 TID: 19532 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 112 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 30116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.5661769,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8190316,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":67678.6325542,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":67678.6281768,"timestamp":17904236848183616,"weight":1.0}] 113 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 114 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 30116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.5662205,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8191335,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":67678.6325979,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":67678.6282205,"timestamp":17904236848184053,"weight":1.0}] 115 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 116 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 117 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 118 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 119 [2026-09-26T11:54:44.818Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 120 [2026-09-26T11:54:44.927Z] PID: 23748 TID: 16872 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 121 [2026-09-26T11:54:50.315Z] PID: 23748 TID: 15328 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-09-26T11:54:50.315Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-09-26T11:54:50.315Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-09-26T11:54:50.315Z] PID: 23748 TID: 15328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-09-26T11:54:50.315Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 3376 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 3376 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 3376 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 23724 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.0645651,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":67684.1309425,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":67684.1265651,"timestamp":17904236903167496,"weight":1.0}] 134 [2026-09-26T11:54:50.316Z] PID: 23748 TID: 23724 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.0645742,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":67684.1309515,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":67684.1265741,"timestamp":17904236903167590,"weight":1.0}] 135 [2026-09-26T11:54:50.334Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-09-26T11:54:50.334Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-09-26T11:54:50.334Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-09-26T11:54:50.334Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-09-26T11:54:50.334Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-09-26T11:54:50.334Z] PID: 23748 TID: 15328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-09-26T11:54:50.444Z] PID: 23748 TID: 3376 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-09-26T11:54:50.444Z] PID: 23748 TID: 3376 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-09-26T11:54:50.445Z] PID: 23748 TID: 3376 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 144 [2026-09-26T11:54:50.445Z] PID: 23748 TID: 3376 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 145 [2026-09-26T11:54:50.445Z] PID: 23748 TID: 3376 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 146 [2026-09-26T11:54:50.445Z] PID: 23748 TID: 3376 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 147 [2026-09-26T11:54:50.445Z] PID: 23748 TID: 3376 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 148 [2026-09-26T11:54:50.634Z] PID: 23748 TID: 3376 INFO (eax::apps::servicesTerm) Stopping services... 149 [2026-09-26T11:54:50.634Z] PID: 23748 TID: 3376 INFO (eax::apps::servicesTerm) Services stopped. 150 [2026-09-26T11:54:50.635Z] PID: 23748 TID: 3376 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-28T04:55:12.271Z] PID: 30416 TID: 30428 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-28T04:55:12.271Z] PID: 30416 TID: 30428 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-28T04:55:12.284Z] PID: 30416 TID: 30428 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[30416] 4 [2026-09-28T04:55:12.284Z] PID: 30416 TID: 30428 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-28T04:55:12.284Z] PID: 30416 TID: 30428 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-28T04:55:12.285Z] PID: 30416 TID: 30428 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-28T04:55:12.427Z] PID: 30416 TID: 30428 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-09-28T04:55:12.428Z] PID: 30416 TID: 30428 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-09-28T04:55:12.430Z] PID: 30416 TID: 30428 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-09-28T04:55:12.430Z] PID: 30416 TID: 30428 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-09-28T04:55:12.430Z] PID: 30416 TID: 30832 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.235092,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790571312000"},"systemUptime":21808.0460307,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":21808.0470916,"timestamp":17905713124305665,"weight":1.0}] 12 [2026-09-28T04:55:12.572Z] PID: 30416 TID: 30428 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-09-28T04:55:12.861Z] PID: 30416 TID: 30428 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-09-28T04:55:12.861Z] PID: 30416 TID: 30428 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-09-28T04:55:12.861Z] PID: 30416 TID: 30428 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-09-28T04:55:12.861Z] PID: 30416 TID: 30428 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-09-28T04:55:12.874Z] PID: 30416 TID: 30428 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-09-28T04:55:12.879Z] PID: 30416 TID: 30428 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-09-28T04:55:12.880Z] PID: 30416 TID: 30428 INFO (eax::apps::servicesInit) Services started. 20 [2026-09-28T04:55:12.880Z] PID: 30416 TID: 30828 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6851306,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":21808.4960693,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":21808.4971303,"timestamp":17905713128806048,"weight":1.0}] 21 [2026-09-28T04:55:12.880Z] PID: 30416 TID: 30828 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6851465,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":21808.4960853,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":21808.4971462,"timestamp":17905713128806210,"weight":1.0}] 22 [2026-09-28T04:55:12.880Z] PID: 30416 TID: 30428 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-09-28T04:55:12.890Z] PID: 30416 TID: 30428 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-09-28T04:55:12.903Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-09-28T04:55:12.904Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-09-28T04:55:12.904Z] PID: 30416 TID: 30428 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-09-28T04:55:12.904Z] PID: 30416 TID: 30428 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-09-28T04:55:12.904Z] PID: 30416 TID: 30428 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-09-28T04:55:12.904Z] PID: 30416 TID: 30428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-09-28T04:55:12.904Z] PID: 30416 TID: 30428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-09-28T04:55:12.905Z] PID: 30416 TID: 30428 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-09-28T04:55:12.906Z] PID: 30416 TID: 30812 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-09-28T04:55:12.906Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-09-28T04:55:12.906Z] PID: 30416 TID: 30836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6860132,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790571312000"},"systemUptime":21808.496952,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":21808.4980129,"timestamp":17905713128814877,"weight":1.0}] 35 [2026-09-28T04:55:12.906Z] PID: 30416 TID: 30812 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-09-28T04:55:12.907Z] PID: 30416 TID: 30812 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-09-28T04:55:12.907Z] PID: 30416 TID: 30812 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-09-28T04:55:12.907Z] PID: 30416 TID: 30812 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-09-28T04:55:12.911Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-09-28T04:55:12.911Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-09-28T04:51:40.000Z] PID: 30416 TID: 31112 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790571100] drift[-213030.824ms] 42 [2026-09-28T04:51:40.011Z] PID: 30416 TID: 30812 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 43 [2026-09-28T04:51:40.025Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-09-28T04:51:40.032Z] PID: 30416 TID: 31108 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [55439] 45 [2026-09-28T04:51:40.033Z] PID: 30416 TID: 31108 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [55440] 46 [2026-09-28T04:51:40.360Z] PID: 30416 TID: 31108 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-28 07:55:13 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-09-28T04:51:40.360Z] PID: 30416 TID: 31108 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-28 07:55:13 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-09-28T04:51:40.875Z] PID: 30416 TID: 31112 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-09-28T04:51:41.014Z] PID: 30416 TID: 30812 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 50 [2026-09-28T04:51:41.037Z] PID: 30416 TID: 31104 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:55446] 51 [2026-09-28T04:51:41.076Z] PID: 30416 TID: 31104 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:55446] 52 [2026-09-28T04:51:41.078Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-09-28T04:51:41.156Z] PID: 30416 TID: 30812 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-09-28T04:51:41.156Z] PID: 30416 TID: 30812 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-09-28T04:51:41.156Z] PID: 30416 TID: 30812 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-09-28T04:51:41.156Z] PID: 30416 TID: 30844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9922753,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":21809.803214,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":21809.8042749,"timestamp":17905711011569258,"weight":1.0}] 57 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 30820 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 58 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 30812 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 59 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 60 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 61 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 62 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 68 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 69 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 30848 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9925351,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":21809.8034738,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":21809.8045347,"timestamp":17905711011571857,"weight":1.0}] 70 [2026-09-28T04:51:41.157Z] PID: 30416 TID: 30820 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 71 [2026-09-28T04:51:41.158Z] PID: 30416 TID: 31112 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [55460] 72 [2026-09-28T04:51:41.169Z] PID: 30416 TID: 31112 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=55460], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 31436 | 73 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 74 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 75 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 76 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 77 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 78 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-09-28T04:51:41.174Z] PID: 30416 TID: 30840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0100075,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":21809.8209461,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":21809.8220072,"timestamp":17905711011746577,"weight":1.0}] 80 [2026-09-28T04:51:41.175Z] PID: 30416 TID: 31112 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 81 [2026-09-28T04:51:41.175Z] PID: 30416 TID: 30428 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 82 [2026-09-28T04:51:41.175Z] PID: 30416 TID: 31112 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 83 [2026-09-28T04:51:41.175Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-09-28T04:51:41.199Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-09-28T04:51:41.199Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-09-28T04:51:41.199Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-09-28T04:51:41.199Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-09-28T04:51:41.209Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-09-28T04:51:41.231Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-09-28T04:51:41.262Z] PID: 30416 TID: 31112 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-09-28T04:51:41.263Z] PID: 30416 TID: 31112 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-09-28T04:51:41.263Z] PID: 30416 TID: 31112 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-09-28T04:51:41.263Z] PID: 30416 TID: 31112 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-09-28T04:51:41.263Z] PID: 30416 TID: 31112 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-09-28T04:51:41.292Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-09-28T04:51:41.292Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-09-28T04:51:41.292Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-09-28T04:51:41.879Z] PID: 30416 TID: 31356 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-09-28T04:51:41.880Z] PID: 30416 TID: 31356 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-09-28T04:51:42.079Z] PID: 30416 TID: 30840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9151472,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8164439,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":21810.7260859,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":21810.7271468,"timestamp":17905711020797977,"weight":1.0}] 119 [2026-09-28T04:51:42.079Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-09-28T04:51:42.080Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-09-28T04:51:42.080Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-09-28T04:51:42.080Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-09-28T04:51:42.080Z] PID: 30416 TID: 30840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.915188,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8167549,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":21810.7261268,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":21810.7271877,"timestamp":17905711020798386,"weight":1.0}] 124 [2026-09-28T04:51:42.080Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-09-28T04:51:42.080Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-09-28T04:51:42.312Z] PID: 30416 TID: 31304 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 31112 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 31112 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 30428 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 30428 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-09-28T04:51:47.657Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-09-28T04:51:47.658Z] PID: 30416 TID: 30428 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-09-28T04:51:47.658Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-09-28T04:51:47.658Z] PID: 30416 TID: 30844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.4942037,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":21816.3051424,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":21816.3062033,"timestamp":17905711076588541,"weight":1.0}] 140 [2026-09-28T04:51:47.658Z] PID: 30416 TID: 30844 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.4942124,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":21816.3051512,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":21816.3062121,"timestamp":17905711076588630,"weight":1.0}] 141 [2026-09-28T04:51:47.687Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-09-28T04:51:47.687Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-09-28T04:51:47.687Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-09-28T04:51:47.687Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-09-28T04:51:47.687Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-09-28T04:51:47.687Z] PID: 30416 TID: 31112 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-09-28T04:51:47.781Z] PID: 30416 TID: 30428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-09-28T04:51:47.781Z] PID: 30416 TID: 30428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-09-28T04:51:47.782Z] PID: 30416 TID: 30428 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-09-28T04:51:47.782Z] PID: 30416 TID: 30428 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-09-28T04:51:47.782Z] PID: 30416 TID: 30428 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-09-28T04:51:47.782Z] PID: 30416 TID: 30428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-09-28T04:51:47.782Z] PID: 30416 TID: 30428 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-09-28T04:51:48.138Z] PID: 30416 TID: 30428 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-09-28T04:51:48.138Z] PID: 30416 TID: 30428 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-09-28T04:51:48.138Z] PID: 30416 TID: 30428 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-29T04:53:44.667Z] PID: 45316 TID: 45728 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-29T04:53:44.667Z] PID: 45316 TID: 45728 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-29T04:53:44.683Z] PID: 45316 TID: 45728 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[45316] 4 [2026-09-29T04:53:44.683Z] PID: 45316 TID: 45728 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-29T04:53:44.683Z] PID: 45316 TID: 45728 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-09-29T04:53:44.683Z] PID: 45316 TID: 45728 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-29T04:53:44.906Z] PID: 45316 TID: 45728 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-29T04:53:44.906Z] PID: 45316 TID: 45728 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-29T04:53:44.931Z] PID: 45316 TID: 45728 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-29T04:53:44.931Z] PID: 45316 TID: 45728 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-29T04:53:44.932Z] PID: 45316 TID: 45728 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-29T04:53:44.932Z] PID: 45316 TID: 45728 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-29T04:53:44.933Z] PID: 45316 TID: 45728 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 14 [2026-09-29T04:53:44.933Z] PID: 45316 TID: 38048 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.3763046,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790657624000"},"systemUptime":108120.54704,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":108120.5473042,"timestamp":17906576249332203,"weight":1.0}] 15 [2026-09-29T04:53:44.933Z] PID: 45316 TID: 45728 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 16 [2026-09-29T04:53:45.101Z] PID: 45316 TID: 45728 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 17 [2026-09-29T04:53:45.402Z] PID: 45316 TID: 45728 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 18 [2026-09-29T04:53:45.402Z] PID: 45316 TID: 45728 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 19 [2026-09-29T04:53:45.402Z] PID: 45316 TID: 45728 INFO (eax::services::language::init) Language init: resolved default language=[tr] 20 [2026-09-29T04:53:45.402Z] PID: 45316 TID: 45728 INFO (eax::services::language::init) Language init: language=[tr] 21 [2026-09-29T04:53:45.423Z] PID: 45316 TID: 45728 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 22 [2026-09-29T04:53:45.427Z] PID: 45316 TID: 45728 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 23 [2026-09-29T04:53:45.428Z] PID: 45316 TID: 45728 INFO (eax::apps::servicesInit) Services started. 24 [2026-09-29T04:53:45.429Z] PID: 45316 TID: 45728 INFO (eax::apps::app_main) Client started from updater: [false] 25 [2026-09-29T04:53:45.429Z] PID: 45316 TID: 15332 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8720801,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":108121.0428155,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":108121.0430798,"timestamp":17906576254289956,"weight":1.0}] 26 [2026-09-29T04:53:45.429Z] PID: 45316 TID: 15332 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8720988,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":108121.0428342,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":108121.0430984,"timestamp":17906576254290145,"weight":1.0}] 27 [2026-09-29T04:53:45.441Z] PID: 45316 TID: 45728 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 28 [2026-09-29T04:53:45.457Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 29 [2026-09-29T04:53:45.458Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 30 [2026-09-29T04:53:45.458Z] PID: 45316 TID: 45728 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 31 [2026-09-29T04:53:45.458Z] PID: 45316 TID: 45728 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 32 [2026-09-29T04:53:45.458Z] PID: 45316 TID: 45728 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 33 [2026-09-29T04:53:45.458Z] PID: 45316 TID: 45728 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 34 [2026-09-29T04:53:45.458Z] PID: 45316 TID: 45728 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 35 [2026-09-29T04:53:45.459Z] PID: 45316 TID: 45728 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 36 [2026-09-29T04:53:45.460Z] PID: 45316 TID: 32752 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 37 [2026-09-29T04:53:45.460Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 38 [2026-09-29T04:53:45.460Z] PID: 45316 TID: 32564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.8727963,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790657625000"},"systemUptime":108121.0435317,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":108121.0437961,"timestamp":17906576254297119,"weight":1.0}] 39 [2026-09-29T04:53:45.460Z] PID: 45316 TID: 32752 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 40 [2026-09-29T04:53:45.465Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 41 [2026-09-29T04:53:45.465Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 42 [2026-09-29T04:53:45.487Z] PID: 45316 TID: 37804 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:55446] 43 [2026-09-29T04:50:14.000Z] PID: 45316 TID: 41972 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790657414] drift[-211585.906ms] 44 [2026-09-29T04:50:14.021Z] PID: 45316 TID: 42824 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56897] 45 [2026-09-29T04:50:14.021Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 46 [2026-09-29T04:50:14.022Z] PID: 45316 TID: 42824 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56898] 47 [2026-09-29T04:50:14.041Z] PID: 45316 TID: 37804 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:55446] 48 [2026-09-29T04:50:14.042Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 49 [2026-09-29T04:50:14.045Z] PID: 45316 TID: 32752 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 50 [2026-09-29T04:50:14.045Z] PID: 45316 TID: 32752 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 51 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 32752 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 52 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 38048 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.0750114,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":108121.2457469,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":108121.2460111,"timestamp":17906574140460209,"weight":1.0}] 53 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 54 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 32752 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 55 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 56 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 57 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 58 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 59 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 60 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 61 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 62 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 63 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 64 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 65 [2026-09-29T04:50:14.046Z] PID: 45316 TID: 17548 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.0752556,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":108121.245991,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":108121.2462552,"timestamp":17906574140462651,"weight":1.0}] 66 [2026-09-29T04:50:14.047Z] PID: 45316 TID: 41972 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56899] 67 [2026-09-29T04:50:14.058Z] PID: 45316 TID: 41972 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56899], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 17656 | 68 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 69 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 70 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 71 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 72 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 73 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 74 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 32564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.0923881,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":108121.2631236,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":108121.2633878,"timestamp":17906574140633974,"weight":1.0}] 75 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 33716 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 76 [2026-09-29T04:50:14.063Z] PID: 45316 TID: 33716 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 77 [2026-09-29T04:50:14.064Z] PID: 45316 TID: 45728 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 78 [2026-09-29T04:50:14.065Z] PID: 45316 TID: 41972 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 79 [2026-09-29T04:50:14.065Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 80 [2026-09-29T04:50:14.094Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 81 [2026-09-29T04:50:14.094Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 82 [2026-09-29T04:50:14.094Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-09-29T04:50:14.094Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-09-29T04:50:14.096Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-09-29T04:50:14.125Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-09-29T04:50:14.155Z] PID: 45316 TID: 41972 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-09-29T04:50:14.156Z] PID: 45316 TID: 41972 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-09-29T04:50:14.156Z] PID: 45316 TID: 41972 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-09-29T04:50:14.156Z] PID: 45316 TID: 41972 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-09-29T04:50:14.156Z] PID: 45316 TID: 41972 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-09-29T04:50:14.172Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-09-29T04:50:14.172Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-09-29T04:50:14.172Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-09-29T04:50:14.342Z] PID: 45316 TID: 42824 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-29 07:53:45 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 113 [2026-09-29T04:50:14.342Z] PID: 45316 TID: 42824 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-29 07:53:45 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 114 [2026-09-29T04:50:14.701Z] PID: 45316 TID: 20940 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 115 [2026-09-29T04:50:14.702Z] PID: 45316 TID: 20940 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 116 [2026-09-29T04:50:14.928Z] PID: 45316 TID: 32564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.9579043,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.772759,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":108122.1286398,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":108122.128904,"timestamp":17906574149289138,"weight":1.0}] 117 [2026-09-29T04:50:14.929Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 118 [2026-09-29T04:50:14.929Z] PID: 45316 TID: 32564 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.9579426,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7728654,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":108122.128678,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":108122.1289422,"timestamp":17906574149289521,"weight":1.0}] 119 [2026-09-29T04:50:14.959Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 120 [2026-09-29T04:50:14.959Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 121 [2026-09-29T04:50:14.959Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 122 [2026-09-29T04:50:14.959Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 123 [2026-09-29T04:50:14.959Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 124 [2026-09-29T04:50:15.130Z] PID: 45316 TID: 41592 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 125 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 41972 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 126 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 127 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 128 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 41972 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 129 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 130 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 131 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 132 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 45728 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 133 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 45728 WARN (ui::SpaViewController::closeWindow) No window 134 [2026-09-29T04:50:20.747Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 135 [2026-09-29T04:50:20.749Z] PID: 45316 TID: 45728 INFO (eax::apps::app_main) Closing app, starting teardown 136 [2026-09-29T04:50:20.749Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 137 [2026-09-29T04:50:20.749Z] PID: 45316 TID: 38048 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":7.7782604,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":108127.9489958,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":108127.94926,"timestamp":17906574207492699,"weight":1.0}] 138 [2026-09-29T04:50:20.749Z] PID: 45316 TID: 38048 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":7.778269,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":108127.9490044,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":108127.9492686,"timestamp":17906574207492786,"weight":1.0}] 139 [2026-09-29T04:50:20.773Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 140 [2026-09-29T04:50:20.773Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 141 [2026-09-29T04:50:20.773Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 142 [2026-09-29T04:50:20.773Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 143 [2026-09-29T04:50:20.773Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 144 [2026-09-29T04:50:20.773Z] PID: 45316 TID: 41972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 145 [2026-09-29T04:50:20.866Z] PID: 45316 TID: 45728 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 146 [2026-09-29T04:50:20.867Z] PID: 45316 TID: 45728 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 147 [2026-09-29T04:50:20.867Z] PID: 45316 TID: 45728 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 148 [2026-09-29T04:50:20.868Z] PID: 45316 TID: 45728 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 149 [2026-09-29T04:50:20.868Z] PID: 45316 TID: 45728 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 150 [2026-09-29T04:50:20.868Z] PID: 45316 TID: 45728 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 151 [2026-09-29T04:50:20.868Z] PID: 45316 TID: 45728 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 152 [2026-09-29T04:50:20.948Z] PID: 45316 TID: 45728 INFO (eax::apps::servicesTerm) Stopping services... 153 [2026-09-29T04:50:20.948Z] PID: 45316 TID: 45728 INFO (eax::apps::servicesTerm) Services stopped. 154 [2026-09-29T04:50:20.949Z] PID: 45316 TID: 45728 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-09-30T04:54:33.671Z] PID: 27320 TID: 27324 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-09-30T04:54:33.671Z] PID: 27320 TID: 27324 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-09-30T04:54:33.684Z] PID: 27320 TID: 27324 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[27320] 4 [2026-09-30T04:54:33.684Z] PID: 27320 TID: 27324 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-09-30T04:54:33.684Z] PID: 27320 TID: 27324 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-09-30T04:54:33.684Z] PID: 27320 TID: 27324 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-09-30T04:54:33.787Z] PID: 27320 TID: 27324 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-09-30T04:54:33.788Z] PID: 27320 TID: 27324 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-09-30T04:54:33.807Z] PID: 27320 TID: 27324 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-09-30T04:54:33.807Z] PID: 27320 TID: 27324 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-09-30T04:54:33.807Z] PID: 27320 TID: 27324 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-09-30T04:54:33.807Z] PID: 27320 TID: 27324 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-09-30T04:54:33.808Z] PID: 27320 TID: 27324 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 14 [2026-09-30T04:54:33.808Z] PID: 27320 TID: 20948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.211258,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790744073000"},"systemUptime":35500.4218607,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":35500.4292578,"timestamp":17907440738088208,"weight":1.0}] 15 [2026-09-30T04:54:33.809Z] PID: 27320 TID: 27324 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 16 [2026-09-30T04:54:33.950Z] PID: 27320 TID: 27324 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 17 [2026-09-30T04:54:34.304Z] PID: 27320 TID: 27324 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 18 [2026-09-30T04:54:34.304Z] PID: 27320 TID: 27324 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 19 [2026-09-30T04:54:34.304Z] PID: 27320 TID: 27324 INFO (eax::services::language::init) Language init: resolved default language=[tr] 20 [2026-09-30T04:54:34.304Z] PID: 27320 TID: 27324 INFO (eax::services::language::init) Language init: language=[tr] 21 [2026-09-30T04:54:34.321Z] PID: 27320 TID: 27324 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 22 [2026-09-30T04:54:34.325Z] PID: 27320 TID: 27324 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 23 [2026-09-30T04:54:34.326Z] PID: 27320 TID: 27324 INFO (eax::apps::servicesInit) Services started. 24 [2026-09-30T04:54:34.326Z] PID: 27320 TID: 27324 INFO (eax::apps::app_main) Client started from updater: [true] 25 [2026-09-30T04:54:34.326Z] PID: 27320 TID: 2088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.7289802,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":35500.9395828,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":35500.94698,"timestamp":17907440743265428,"weight":1.0}] 26 [2026-09-30T04:54:34.326Z] PID: 27320 TID: 2088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.7290002,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":35500.9396029,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":35500.947,"timestamp":17907440743265630,"weight":1.0}] 27 [2026-09-30T04:54:34.338Z] PID: 27320 TID: 27324 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 28 [2026-09-30T04:54:34.356Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 29 [2026-09-30T04:54:34.356Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 30 [2026-09-30T04:54:34.356Z] PID: 27320 TID: 27324 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 31 [2026-09-30T04:54:34.357Z] PID: 27320 TID: 27324 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 32 [2026-09-30T04:54:34.357Z] PID: 27320 TID: 27324 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 33 [2026-09-30T04:54:34.357Z] PID: 27320 TID: 27324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 34 [2026-09-30T04:54:34.357Z] PID: 27320 TID: 27324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 35 [2026-09-30T04:54:34.358Z] PID: 27320 TID: 27324 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 36 [2026-09-30T04:54:34.359Z] PID: 27320 TID: 1108 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 37 [2026-09-30T04:54:34.359Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 38 [2026-09-30T04:54:34.359Z] PID: 27320 TID: 9992 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.7296779,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790744074000"},"systemUptime":35500.9402806,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":35500.9476777,"timestamp":17907440743272407,"weight":1.0}] 39 [2026-09-30T04:54:34.359Z] PID: 27320 TID: 1108 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 40 [2026-09-30T04:54:34.360Z] PID: 27320 TID: 1108 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 41 [2026-09-30T04:54:34.360Z] PID: 27320 TID: 1108 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 42 [2026-09-30T04:54:34.360Z] PID: 27320 TID: 1108 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 43 [2026-09-30T04:54:34.364Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 44 [2026-09-30T04:54:34.364Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 45 [2026-09-30T04:51:02.000Z] PID: 27320 TID: 26840 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790743862] drift[-212487.758ms] 46 [2026-09-30T04:51:02.016Z] PID: 27320 TID: 1108 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 47 [2026-09-30T04:51:02.028Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 48 [2026-09-30T04:51:02.036Z] PID: 27320 TID: 27328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58301] 49 [2026-09-30T04:51:02.037Z] PID: 27320 TID: 27328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58302] 50 [2026-09-30T04:51:02.356Z] PID: 27320 TID: 27328 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-30 07:54:34 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 51 [2026-09-30T04:51:02.356Z] PID: 27320 TID: 27328 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-09-30 07:54:34 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 52 [2026-09-30T04:51:02.883Z] PID: 27320 TID: 26840 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 53 [2026-09-30T04:51:03.021Z] PID: 27320 TID: 1108 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 54 [2026-09-30T04:51:03.042Z] PID: 27320 TID: 27300 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:58310] 55 [2026-09-30T04:51:03.075Z] PID: 27320 TID: 27300 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:58310] 56 [2026-09-30T04:51:03.076Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 57 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 1108 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 58 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 1108 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 59 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 1108 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 60 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 21632 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0403543,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":35502.2509569,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":35502.258354,"timestamp":17907438631501593,"weight":1.0}] 61 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 1108 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 62 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 63 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 64 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 65 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 66 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 67 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 68 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 69 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 70 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 71 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 3068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0406908,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":35502.2512935,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":35502.2586906,"timestamp":17907438631504959,"weight":1.0}] 72 [2026-09-30T04:51:03.150Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 73 [2026-09-30T04:51:03.151Z] PID: 27320 TID: 26840 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58323] 74 [2026-09-30T04:51:03.174Z] PID: 27320 TID: 26840 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58323], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 28304 | 75 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 76 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 77 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 78 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 79 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 80 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 81 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 20948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0684675,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":35502.2790701,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":35502.2864672,"timestamp":17907438631782722,"weight":1.0}] 82 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 26840 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 83 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 16244 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 84 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 16244 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 85 [2026-09-30T04:51:03.178Z] PID: 27320 TID: 27324 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 86 [2026-09-30T04:51:03.179Z] PID: 27320 TID: 26840 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 87 [2026-09-30T04:51:03.179Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 88 [2026-09-30T04:51:03.205Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 89 [2026-09-30T04:51:03.205Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 90 [2026-09-30T04:51:03.205Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-09-30T04:51:03.205Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 93 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 94 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 95 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 96 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 97 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 98 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 99 [2026-09-30T04:51:03.222Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 100 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 101 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 102 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 103 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 104 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 105 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 106 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 107 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 108 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 109 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 110 [2026-09-30T04:51:03.251Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 111 [2026-09-30T04:51:03.254Z] PID: 27320 TID: 26840 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 112 [2026-09-30T04:51:03.255Z] PID: 27320 TID: 26840 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 113 [2026-09-30T04:51:03.255Z] PID: 27320 TID: 26840 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 114 [2026-09-30T04:51:03.255Z] PID: 27320 TID: 26840 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 115 [2026-09-30T04:51:03.255Z] PID: 27320 TID: 26840 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 116 [2026-09-30T04:51:03.256Z] PID: 27320 TID: 26840 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 117 [2026-09-30T04:51:03.281Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 118 [2026-09-30T04:51:03.281Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 119 [2026-09-30T04:51:03.281Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 120 [2026-09-30T04:51:03.854Z] PID: 27320 TID: 16764 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 121 [2026-09-30T04:51:03.854Z] PID: 27320 TID: 16764 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 122 [2026-09-30T04:51:04.022Z] PID: 27320 TID: 20948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9121522,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7658683,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":35503.1227548,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":35503.1301519,"timestamp":17907438640219572,"weight":1.0}] 123 [2026-09-30T04:51:04.022Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 124 [2026-09-30T04:51:04.022Z] PID: 27320 TID: 20948 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.912196,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.766502,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":35503.1227987,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":35503.1301958,"timestamp":17907438640220011,"weight":1.0}] 125 [2026-09-30T04:51:04.037Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 126 [2026-09-30T04:51:04.037Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 127 [2026-09-30T04:51:04.037Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 128 [2026-09-30T04:51:04.037Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 129 [2026-09-30T04:51:04.037Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 130 [2026-09-30T04:51:04.069Z] PID: 27320 TID: 26832 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 131 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 26840 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 132 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 133 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 134 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 26840 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 135 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 136 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 137 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 138 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 27324 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 139 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 27324 WARN (ui::SpaViewController::closeWindow) No window 140 [2026-09-30T04:51:09.432Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 141 [2026-09-30T04:51:09.434Z] PID: 27320 TID: 27324 INFO (eax::apps::app_main) Closing app, starting teardown 142 [2026-09-30T04:51:09.434Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 143 [2026-09-30T04:51:09.434Z] PID: 27320 TID: 2088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3243186,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":35508.5349213,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":35508.5423184,"timestamp":17907438694341236,"weight":1.0}] 144 [2026-09-30T04:51:09.434Z] PID: 27320 TID: 2088 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3243267,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":35508.5349294,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":35508.5423265,"timestamp":17907438694341318,"weight":1.0}] 145 [2026-09-30T04:51:09.458Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 146 [2026-09-30T04:51:09.459Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 147 [2026-09-30T04:51:09.459Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 148 [2026-09-30T04:51:09.459Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 149 [2026-09-30T04:51:09.459Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 150 [2026-09-30T04:51:09.459Z] PID: 27320 TID: 26840 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 151 [2026-09-30T04:51:09.552Z] PID: 27320 TID: 27324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 152 [2026-09-30T04:51:09.552Z] PID: 27320 TID: 27324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 153 [2026-09-30T04:51:09.553Z] PID: 27320 TID: 27324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 154 [2026-09-30T04:51:09.553Z] PID: 27320 TID: 27324 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 155 [2026-09-30T04:51:09.553Z] PID: 27320 TID: 27324 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 156 [2026-09-30T04:51:09.553Z] PID: 27320 TID: 27324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 157 [2026-09-30T04:51:09.553Z] PID: 27320 TID: 27324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 158 [2026-09-30T04:51:09.663Z] PID: 27320 TID: 27324 INFO (eax::apps::servicesTerm) Stopping services... 159 [2026-09-30T04:51:09.663Z] PID: 27320 TID: 27324 INFO (eax::apps::servicesTerm) Services stopped. 160 [2026-09-30T04:51:09.663Z] PID: 27320 TID: 27324 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-01T05:01:49.275Z] PID: 22664 TID: 22668 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-01T05:01:49.275Z] PID: 22664 TID: 22668 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-01T05:01:49.293Z] PID: 22664 TID: 22668 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22664] 4 [2026-10-01T05:01:49.293Z] PID: 22664 TID: 22668 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-10-01T05:01:49.293Z] PID: 22664 TID: 22668 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-01T05:01:49.293Z] PID: 22664 TID: 22668 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-10-01T05:01:49.401Z] PID: 22664 TID: 22668 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-10-01T05:01:49.401Z] PID: 22664 TID: 22668 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-10-01T05:01:49.421Z] PID: 22664 TID: 22668 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-10-01T05:01:49.421Z] PID: 22664 TID: 22668 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-10-01T05:01:49.422Z] PID: 22664 TID: 22668 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-10-01T05:01:49.422Z] PID: 22664 TID: 22668 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-10-01T05:01:49.423Z] PID: 22664 TID: 22668 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 14 [2026-10-01T05:01:49.423Z] PID: 22664 TID: 22964 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2398884,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790830909000"},"systemUptime":5981.0321546,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":5981.0358879,"timestamp":17908309094233606,"weight":1.0}] 15 [2026-10-01T05:01:49.423Z] PID: 22664 TID: 22668 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 16 [2026-10-01T05:01:49.553Z] PID: 22664 TID: 22668 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 17 [2026-10-01T05:01:49.832Z] PID: 22664 TID: 22668 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 18 [2026-10-01T05:01:49.832Z] PID: 22664 TID: 22668 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 19 [2026-10-01T05:01:49.832Z] PID: 22664 TID: 22668 INFO (eax::services::language::init) Language init: resolved default language=[tr] 20 [2026-10-01T05:01:49.832Z] PID: 22664 TID: 22668 INFO (eax::services::language::init) Language init: language=[tr] 21 [2026-10-01T05:01:49.848Z] PID: 22664 TID: 22668 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 22 [2026-10-01T05:01:49.852Z] PID: 22664 TID: 22668 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 23 [2026-10-01T05:01:49.854Z] PID: 22664 TID: 22668 INFO (eax::apps::servicesInit) Services started. 24 [2026-10-01T05:01:49.854Z] PID: 22664 TID: 22668 INFO (eax::apps::app_main) Client started from updater: [true] 25 [2026-10-01T05:01:49.854Z] PID: 22664 TID: 22976 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6709426,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5981.4632088,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5981.4669422,"timestamp":17908309098544145,"weight":1.0}] 26 [2026-10-01T05:01:49.854Z] PID: 22664 TID: 22976 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6709559,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5981.4632222,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5981.4669555,"timestamp":17908309098544281,"weight":1.0}] 27 [2026-10-01T05:01:49.874Z] PID: 22664 TID: 22668 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 28 [2026-10-01T05:01:49.943Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 29 [2026-10-01T05:01:49.944Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 30 [2026-10-01T05:01:49.944Z] PID: 22664 TID: 22668 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 31 [2026-10-01T05:01:49.944Z] PID: 22664 TID: 22668 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 32 [2026-10-01T05:01:49.944Z] PID: 22664 TID: 22668 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 33 [2026-10-01T05:01:49.944Z] PID: 22664 TID: 22668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 34 [2026-10-01T05:01:49.944Z] PID: 22664 TID: 22668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 35 [2026-10-01T05:01:49.945Z] PID: 22664 TID: 22668 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 36 [2026-10-01T05:01:49.946Z] PID: 22664 TID: 22940 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 37 [2026-10-01T05:01:49.946Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 38 [2026-10-01T05:01:49.946Z] PID: 22664 TID: 22980 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6717637,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790830909000"},"systemUptime":5981.4640299,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":5981.4677633,"timestamp":17908309098552357,"weight":1.0}] 39 [2026-10-01T05:01:49.947Z] PID: 22664 TID: 22940 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 40 [2026-10-01T05:01:49.947Z] PID: 22664 TID: 22940 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 41 [2026-10-01T05:01:49.947Z] PID: 22664 TID: 22940 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 42 [2026-10-01T05:01:49.947Z] PID: 22664 TID: 22940 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 43 [2026-10-01T05:01:49.953Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 44 [2026-10-01T05:01:49.954Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 45 [2026-10-01T04:58:16.000Z] PID: 22664 TID: 22468 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790830696] drift[-214049.412ms] 46 [2026-10-01T04:58:16.031Z] PID: 22664 TID: 22940 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 47 [2026-10-01T04:58:16.042Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 48 [2026-10-01T04:58:16.049Z] PID: 22664 TID: 19028 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [51156] 49 [2026-10-01T04:58:16.050Z] PID: 22664 TID: 19028 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [51157] 50 [2026-10-01T04:58:16.373Z] PID: 22664 TID: 19028 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-01 08:01:50 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 51 [2026-10-01T04:58:16.373Z] PID: 22664 TID: 19028 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-01 08:01:50 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 52 [2026-10-01T04:58:16.854Z] PID: 22664 TID: 22468 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 53 [2026-10-01T04:58:17.040Z] PID: 22664 TID: 22940 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 54 [2026-10-01T04:58:17.055Z] PID: 22664 TID: 23536 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:51163] 55 [2026-10-01T04:58:17.089Z] PID: 22664 TID: 23536 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:51163] 56 [2026-10-01T04:58:17.091Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 57 [2026-10-01T04:58:17.168Z] PID: 22664 TID: 22952 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 58 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22940 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 59 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22940 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 60 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22952 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 61 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22940 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 62 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22972 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0351256,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5982.8273918,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5982.8311251,"timestamp":17908306971691854,"weight":1.0}] 63 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22940 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 64 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22668 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 65 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 66 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 67 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 68 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 69 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 70 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 71 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 72 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 73 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0355005,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":5982.8277667,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5982.8315,"timestamp":17908306971695603,"weight":1.0}] 74 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 75 [2026-10-01T04:58:17.169Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 76 [2026-10-01T04:58:17.170Z] PID: 22664 TID: 22468 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [51178] 77 [2026-10-01T04:58:17.184Z] PID: 22664 TID: 22468 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=51178], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24000 | 78 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 79 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 80 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 81 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 82 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 83 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 84 [2026-10-01T04:58:17.190Z] PID: 22664 TID: 22960 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0567778,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5982.8490436,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5982.8527774,"timestamp":17908306971908368,"weight":1.0}] 85 [2026-10-01T04:58:17.191Z] PID: 22664 TID: 22468 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 86 [2026-10-01T04:58:17.191Z] PID: 22664 TID: 22468 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 87 [2026-10-01T04:58:17.192Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 88 [2026-10-01T04:58:17.211Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 89 [2026-10-01T04:58:17.211Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 90 [2026-10-01T04:58:17.211Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-10-01T04:58:17.211Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 93 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 94 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 95 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 96 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 97 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 98 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 99 [2026-10-01T04:58:17.228Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 100 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 101 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 102 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 103 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 104 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 105 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 106 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 107 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 108 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 109 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 110 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 111 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 112 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 113 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 114 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 115 [2026-10-01T04:58:17.258Z] PID: 22664 TID: 22468 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 116 [2026-10-01T04:58:17.259Z] PID: 22664 TID: 22468 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 117 [2026-10-01T04:58:17.289Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 118 [2026-10-01T04:58:17.289Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 119 [2026-10-01T04:58:17.289Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 120 [2026-10-01T04:58:17.425Z] PID: 22664 TID: 23392 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 121 [2026-10-01T04:58:17.425Z] PID: 22664 TID: 23392 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 122 [2026-10-01T04:58:18.059Z] PID: 22664 TID: 22960 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9253764,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8002504,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5983.7176426,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5983.721376,"timestamp":17908306980594362,"weight":1.0}] 123 [2026-10-01T04:58:18.059Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 124 [2026-10-01T04:58:18.059Z] PID: 22664 TID: 22960 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9254141,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8005035,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5983.7176803,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5983.7214137,"timestamp":17908306980594740,"weight":1.0}] 125 [2026-10-01T04:58:18.074Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 126 [2026-10-01T04:58:18.074Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 127 [2026-10-01T04:58:18.074Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 128 [2026-10-01T04:58:18.074Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 129 [2026-10-01T04:58:18.074Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 130 [2026-10-01T04:58:18.276Z] PID: 22664 TID: 20996 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 131 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22468 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 132 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 133 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 134 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22468 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 135 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 136 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 137 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 138 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22668 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 139 [2026-10-01T04:58:23.528Z] PID: 22664 TID: 22668 WARN (ui::SpaViewController::closeWindow) No window 140 [2026-10-01T04:58:23.529Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 141 [2026-10-01T04:58:23.530Z] PID: 22664 TID: 22668 INFO (eax::apps::app_main) Closing app, starting teardown 142 [2026-10-01T04:58:23.530Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 143 [2026-10-01T04:58:23.530Z] PID: 22664 TID: 22968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3959752,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5989.1882414,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5989.1919747,"timestamp":17908307035300349,"weight":1.0}] 144 [2026-10-01T04:58:23.530Z] PID: 22664 TID: 22968 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3959904,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5989.1882567,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5989.19199,"timestamp":17908307035300503,"weight":1.0}] 145 [2026-10-01T04:58:23.556Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 146 [2026-10-01T04:58:23.556Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 147 [2026-10-01T04:58:23.556Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 148 [2026-10-01T04:58:23.556Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 149 [2026-10-01T04:58:23.556Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 150 [2026-10-01T04:58:23.556Z] PID: 22664 TID: 22468 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 151 [2026-10-01T04:58:23.650Z] PID: 22664 TID: 22668 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 152 [2026-10-01T04:58:23.651Z] PID: 22664 TID: 22668 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 153 [2026-10-01T04:58:23.652Z] PID: 22664 TID: 22668 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 154 [2026-10-01T04:58:23.652Z] PID: 22664 TID: 22668 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 155 [2026-10-01T04:58:23.652Z] PID: 22664 TID: 22668 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 156 [2026-10-01T04:58:23.652Z] PID: 22664 TID: 22668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 157 [2026-10-01T04:58:23.652Z] PID: 22664 TID: 22668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 158 [2026-10-01T04:58:23.887Z] PID: 22664 TID: 22668 INFO (eax::apps::servicesTerm) Stopping services... 159 [2026-10-01T04:58:23.887Z] PID: 22664 TID: 22668 INFO (eax::apps::servicesTerm) Services stopped. 160 [2026-10-01T04:58:23.887Z] PID: 22664 TID: 22668 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-02T04:57:57.284Z] PID: 26716 TID: 26720 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-02T04:57:57.284Z] PID: 26716 TID: 26720 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-02T04:57:57.297Z] PID: 26716 TID: 26720 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[26716] 4 [2026-10-02T04:57:57.297Z] PID: 26716 TID: 26720 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-10-02T04:57:57.297Z] PID: 26716 TID: 26720 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-02T04:57:57.297Z] PID: 26716 TID: 26720 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-10-02T04:57:57.421Z] PID: 26716 TID: 26720 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-02T04:57:57.422Z] PID: 26716 TID: 26720 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-02T04:57:57.424Z] PID: 26716 TID: 26720 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-10-02T04:57:57.424Z] PID: 26716 TID: 26720 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-10-02T04:57:57.424Z] PID: 26716 TID: 26880 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2096341,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1790917077000"},"systemUptime":24388.0460314,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":24388.0376337,"timestamp":17909170774240330,"weight":1.0}] 12 [2026-10-02T04:57:57.564Z] PID: 26716 TID: 26720 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-10-02T04:57:57.858Z] PID: 26716 TID: 26720 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-10-02T04:57:57.858Z] PID: 26716 TID: 26720 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-10-02T04:57:57.858Z] PID: 26716 TID: 26720 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-10-02T04:57:57.858Z] PID: 26716 TID: 26720 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-10-02T04:57:57.871Z] PID: 26716 TID: 26720 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-10-02T04:57:57.876Z] PID: 26716 TID: 26720 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-10-02T04:57:57.878Z] PID: 26716 TID: 26720 INFO (eax::apps::servicesInit) Services started. 20 [2026-10-02T04:57:57.878Z] PID: 26716 TID: 26892 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.663746,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":24388.5001432,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":24388.4917456,"timestamp":17909170778781444,"weight":1.0}] 21 [2026-10-02T04:57:57.878Z] PID: 26716 TID: 26892 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.663766,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":24388.5001633,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":24388.4917656,"timestamp":17909170778781649,"weight":1.0}] 22 [2026-10-02T04:57:57.878Z] PID: 26716 TID: 26720 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-10-02T04:57:57.888Z] PID: 26716 TID: 26720 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-10-02T04:57:57.904Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-10-02T04:57:57.904Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-10-02T04:57:57.904Z] PID: 26716 TID: 26720 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-10-02T04:57:57.905Z] PID: 26716 TID: 26720 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-10-02T04:57:57.905Z] PID: 26716 TID: 26720 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-10-02T04:57:57.905Z] PID: 26716 TID: 26720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-10-02T04:57:57.905Z] PID: 26716 TID: 26720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-10-02T04:57:57.905Z] PID: 26716 TID: 26720 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-10-02T04:57:57.906Z] PID: 26716 TID: 26872 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-10-02T04:57:57.906Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-10-02T04:57:57.906Z] PID: 26716 TID: 26896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6646968,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1790917077000"},"systemUptime":24388.501094,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":24388.4926964,"timestamp":17909170778790954,"weight":1.0}] 35 [2026-10-02T04:57:57.907Z] PID: 26716 TID: 26872 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-10-02T04:57:57.907Z] PID: 26716 TID: 26872 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-10-02T04:57:57.907Z] PID: 26716 TID: 26872 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-10-02T04:57:57.907Z] PID: 26716 TID: 26872 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-10-02T04:57:57.912Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-10-02T04:57:57.912Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-10-02T04:54:24.000Z] PID: 26716 TID: 27256 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1790916864] drift[-214043.191ms] 42 [2026-10-02T04:54:24.011Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-10-02T04:54:24.011Z] PID: 26716 TID: 26872 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 44 [2026-10-02T04:54:24.017Z] PID: 26716 TID: 27252 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [49886] 45 [2026-10-02T04:54:24.018Z] PID: 26716 TID: 27252 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [49887] 46 [2026-10-02T04:54:24.380Z] PID: 26716 TID: 27252 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-02 07:57:58 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-10-02T04:54:24.380Z] PID: 26716 TID: 27252 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-02 07:57:58 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-10-02T04:54:24.858Z] PID: 26716 TID: 27256 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-10-02T04:54:25.063Z] PID: 26716 TID: 27248 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:49894] 50 [2026-10-02T04:54:25.098Z] PID: 26716 TID: 27248 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:49894] 51 [2026-10-02T04:54:25.100Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26864 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26720 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 54 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26864 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 55 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 56 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26872 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 57 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26872 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 58 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26872 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 59 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26884 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9713639,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":24389.8077612,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":24389.7993636,"timestamp":17909168651425714,"weight":1.0}] 60 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26872 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 61 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 62 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 63 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 64 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 65 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 66 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 67 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 68 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 69 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 70 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 71 [2026-10-02T04:54:25.142Z] PID: 26716 TID: 26888 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9716174,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":24389.8080147,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":24389.7996171,"timestamp":17909168651428249,"weight":1.0}] 72 [2026-10-02T04:54:25.144Z] PID: 26716 TID: 27256 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [49910] 73 [2026-10-02T04:54:25.163Z] PID: 26716 TID: 27256 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=49910], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 28104 | 74 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 75 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 76 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 77 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 80 [2026-10-02T04:54:25.167Z] PID: 26716 TID: 26896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9966107,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":24389.833008,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":24389.8246107,"timestamp":17909168651678178,"weight":1.0}] 81 [2026-10-02T04:54:25.168Z] PID: 26716 TID: 27256 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 82 [2026-10-02T04:54:25.168Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-10-02T04:54:25.195Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-10-02T04:54:25.195Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-10-02T04:54:25.195Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-10-02T04:54:25.195Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-10-02T04:54:25.203Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-10-02T04:54:25.226Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-10-02T04:54:25.257Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-10-02T04:54:25.257Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-10-02T04:54:25.257Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-10-02T04:54:25.257Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-10-02T04:54:25.257Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-10-02T04:54:25.258Z] PID: 26716 TID: 27256 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-10-02T04:54:25.259Z] PID: 26716 TID: 27256 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-10-02T04:54:25.287Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-10-02T04:54:25.288Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-10-02T04:54:25.288Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-10-02T04:54:25.410Z] PID: 26716 TID: 27592 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-10-02T04:54:25.410Z] PID: 26716 TID: 27592 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-10-02T04:54:26.048Z] PID: 26716 TID: 26896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.877478,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7896309,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":24390.7138754,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":24390.7054777,"timestamp":17909168660486856,"weight":1.0}] 118 [2026-10-02T04:54:26.048Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-10-02T04:54:26.048Z] PID: 26716 TID: 26896 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.8775193,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7898833,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":24390.7139166,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":24390.7055189,"timestamp":17909168660487269,"weight":1.0}] 120 [2026-10-02T04:54:26.049Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-10-02T04:54:26.049Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-10-02T04:54:26.049Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-10-02T04:54:26.049Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-10-02T04:54:26.049Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-10-02T04:54:26.237Z] PID: 26716 TID: 27524 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 27256 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 27256 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 26720 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 26720 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-10-02T04:54:31.557Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-10-02T04:54:31.558Z] PID: 26716 TID: 26720 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-10-02T04:54:31.558Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-10-02T04:54:31.558Z] PID: 26716 TID: 26884 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.3876638,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":24396.2240611,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":24396.2156635,"timestamp":17909168715588713,"weight":1.0}] 139 [2026-10-02T04:54:31.558Z] PID: 26716 TID: 26884 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3876735,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":24396.2240709,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":24396.2156732,"timestamp":17909168715588811,"weight":1.0}] 140 [2026-10-02T04:54:31.581Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-10-02T04:54:31.581Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-10-02T04:54:31.581Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-10-02T04:54:31.581Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-10-02T04:54:31.581Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-10-02T04:54:31.581Z] PID: 26716 TID: 27256 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-10-02T04:54:31.690Z] PID: 26716 TID: 26720 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-10-02T04:54:31.690Z] PID: 26716 TID: 26720 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-10-02T04:54:31.691Z] PID: 26716 TID: 26720 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-10-02T04:54:31.691Z] PID: 26716 TID: 26720 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-10-02T04:54:31.691Z] PID: 26716 TID: 26720 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-10-02T04:54:31.691Z] PID: 26716 TID: 26720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-10-02T04:54:31.691Z] PID: 26716 TID: 26720 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-10-02T04:54:31.848Z] PID: 26716 TID: 26720 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-10-02T04:54:31.848Z] PID: 26716 TID: 26720 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-10-02T04:54:31.848Z] PID: 26716 TID: 26720 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-03T05:24:19.099Z] PID: 36596 TID: 35144 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-03T05:24:19.099Z] PID: 36596 TID: 35144 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-03T05:24:19.112Z] PID: 36596 TID: 35144 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[36596] 4 [2026-10-03T05:24:19.112Z] PID: 36596 TID: 35144 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-10-03T05:24:19.112Z] PID: 36596 TID: 35144 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-10-03T05:24:19.112Z] PID: 36596 TID: 35144 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-10-03T05:24:19.367Z] PID: 36596 TID: 35144 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-03T05:24:19.368Z] PID: 36596 TID: 35144 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-03T05:24:19.370Z] PID: 36596 TID: 35144 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-10-03T05:24:19.370Z] PID: 36596 TID: 35144 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-10-03T05:24:19.370Z] PID: 36596 TID: 11204 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.3776793,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1791005059000"},"systemUptime":112369.9840267,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":112369.9866789,"timestamp":17910050593702955,"weight":1.0}] 12 [2026-10-03T05:24:19.542Z] PID: 36596 TID: 35144 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-10-03T05:24:19.806Z] PID: 36596 TID: 35144 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-10-03T05:24:19.806Z] PID: 36596 TID: 35144 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-10-03T05:24:19.806Z] PID: 36596 TID: 35144 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-10-03T05:24:19.806Z] PID: 36596 TID: 35144 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-10-03T05:24:19.825Z] PID: 36596 TID: 35144 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-10-03T05:24:19.829Z] PID: 36596 TID: 35144 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-10-03T05:24:19.830Z] PID: 36596 TID: 35144 INFO (eax::apps::servicesInit) Services started. 20 [2026-10-03T05:24:19.830Z] PID: 36596 TID: 32488 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8378615,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":112370.4442086,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":112370.4468612,"timestamp":17910050598304772,"weight":1.0}] 21 [2026-10-03T05:24:19.830Z] PID: 36596 TID: 32488 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8378763,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":112370.4442238,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":112370.446876,"timestamp":17910050598304926,"weight":1.0}] 22 [2026-10-03T05:24:19.830Z] PID: 36596 TID: 35144 INFO (eax::apps::app_main) Client started from updater: [false] 23 [2026-10-03T05:24:19.840Z] PID: 36596 TID: 35144 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-10-03T05:24:19.853Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-10-03T05:24:19.853Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-10-03T05:24:19.853Z] PID: 36596 TID: 35144 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-10-03T05:24:19.854Z] PID: 36596 TID: 35144 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-10-03T05:24:19.854Z] PID: 36596 TID: 35144 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-10-03T05:24:19.854Z] PID: 36596 TID: 35144 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-10-03T05:24:19.854Z] PID: 36596 TID: 35144 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-10-03T05:24:19.855Z] PID: 36596 TID: 35144 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-10-03T05:24:19.855Z] PID: 36596 TID: 37916 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-10-03T05:24:19.855Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-10-03T05:24:19.855Z] PID: 36596 TID: 5828 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.8387472,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1791005059000"},"systemUptime":112370.4450947,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":112370.4477469,"timestamp":17910050598313634,"weight":1.0}] 35 [2026-10-03T05:24:19.856Z] PID: 36596 TID: 37916 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 36 [2026-10-03T05:24:19.860Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-10-03T05:24:19.860Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-10-03T05:24:19.873Z] PID: 36596 TID: 14352 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:49894] 39 [2026-10-03T05:24:19.993Z] PID: 36596 TID: 19120 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [61701] 40 [2026-10-03T05:24:19.993Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-10-03T05:24:19.994Z] PID: 36596 TID: 19120 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [61702] 42 [2026-10-03T05:20:47.000Z] PID: 36596 TID: 31424 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1791004847] drift[-213007.234ms] 43 [2026-10-03T05:20:47.007Z] PID: 36596 TID: 14352 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:49894] 44 [2026-10-03T05:20:47.008Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 45 [2026-10-03T05:20:47.012Z] PID: 36596 TID: 37916 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 46 [2026-10-03T05:20:47.012Z] PID: 36596 TID: 37916 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 47 [2026-10-03T05:20:47.012Z] PID: 36596 TID: 37916 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 48 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 11204 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.0275648,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":112370.6339122,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":112370.6365645,"timestamp":17910048470129469,"weight":1.0}] 49 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 50 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 37916 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 51 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 52 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 53 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 54 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 55 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 56 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 57 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 58 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 59 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 60 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 18836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.0279248,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":112370.6342722,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":112370.6369245,"timestamp":17910048470133069,"weight":1.0}] 61 [2026-10-03T05:20:47.013Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 62 [2026-10-03T05:20:47.014Z] PID: 36596 TID: 31424 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [61703] 63 [2026-10-03T05:20:47.026Z] PID: 36596 TID: 31424 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=61703], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 35700 | 64 [2026-10-03T05:20:47.030Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 65 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 66 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 67 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 68 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 69 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 70 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 5828 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.045582,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":112370.6519294,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":112370.6545816,"timestamp":17910048470309639,"weight":1.0}] 71 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 22248 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 72 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 22248 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 73 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 35144 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 74 [2026-10-03T05:20:47.031Z] PID: 36596 TID: 31424 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 75 [2026-10-03T05:20:47.032Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 76 [2026-10-03T05:20:47.060Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 77 [2026-10-03T05:20:47.060Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 78 [2026-10-03T05:20:47.060Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 79 [2026-10-03T05:20:47.060Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 80 [2026-10-03T05:20:47.072Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 81 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 82 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 83 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 84 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 85 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 86 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-10-03T05:20:47.090Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 91 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 92 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 93 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 94 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 95 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 96 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 97 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 98 [2026-10-03T05:20:47.121Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 99 [2026-10-03T05:20:47.122Z] PID: 36596 TID: 31424 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 100 [2026-10-03T05:20:47.122Z] PID: 36596 TID: 31424 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 101 [2026-10-03T05:20:47.122Z] PID: 36596 TID: 31424 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 102 [2026-10-03T05:20:47.122Z] PID: 36596 TID: 31424 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 103 [2026-10-03T05:20:47.122Z] PID: 36596 TID: 31424 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 104 [2026-10-03T05:20:47.122Z] PID: 36596 TID: 31424 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 105 [2026-10-03T05:20:47.152Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 106 [2026-10-03T05:20:47.152Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 107 [2026-10-03T05:20:47.152Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 108 [2026-10-03T05:20:47.310Z] PID: 36596 TID: 19120 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-03 08:24:20 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 109 [2026-10-03T05:20:47.310Z] PID: 36596 TID: 19120 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-03 08:24:20 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 110 [2026-10-03T05:20:47.687Z] PID: 36596 TID: 24956 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 111 [2026-10-03T05:20:47.687Z] PID: 36596 TID: 24956 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 112 [2026-10-03T05:20:47.950Z] PID: 36596 TID: 5828 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.9645575,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8273442,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":112371.5709049,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":112371.5735571,"timestamp":17910048479499396,"weight":1.0}] 113 [2026-10-03T05:20:47.950Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 114 [2026-10-03T05:20:47.950Z] PID: 36596 TID: 5828 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.9645966,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.827443,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":112371.570944,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":112371.5735963,"timestamp":17910048479499788,"weight":1.0}] 115 [2026-10-03T05:20:47.979Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 116 [2026-10-03T05:20:47.979Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 117 [2026-10-03T05:20:47.979Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 118 [2026-10-03T05:20:47.979Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 119 [2026-10-03T05:20:47.979Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 120 [2026-10-03T05:20:48.118Z] PID: 36596 TID: 35532 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 121 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 31424 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 31424 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 35144 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 35144 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-10-03T05:20:54.237Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-10-03T05:20:54.238Z] PID: 36596 TID: 35144 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-10-03T05:20:54.238Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-10-03T05:20:54.238Z] PID: 36596 TID: 18836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.253159,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":112377.8595064,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":112377.8621587,"timestamp":17910048542385411,"weight":1.0}] 134 [2026-10-03T05:20:54.238Z] PID: 36596 TID: 18836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.253169,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":112377.8595165,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":112377.8621687,"timestamp":17910048542385512,"weight":1.0}] 135 [2026-10-03T05:20:54.256Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-10-03T05:20:54.256Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-10-03T05:20:54.256Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-10-03T05:20:54.256Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-10-03T05:20:54.256Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-10-03T05:20:54.256Z] PID: 36596 TID: 31424 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-10-03T05:20:54.378Z] PID: 36596 TID: 35144 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-10-03T05:20:54.378Z] PID: 36596 TID: 35144 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-10-03T05:20:54.379Z] PID: 36596 TID: 35144 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 144 [2026-10-03T05:20:54.379Z] PID: 36596 TID: 35144 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 145 [2026-10-03T05:20:54.379Z] PID: 36596 TID: 35144 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 146 [2026-10-03T05:20:54.379Z] PID: 36596 TID: 35144 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 147 [2026-10-03T05:20:54.379Z] PID: 36596 TID: 35144 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 148 [2026-10-03T05:20:54.974Z] PID: 36596 TID: 35144 INFO (eax::apps::servicesTerm) Stopping services... 149 [2026-10-03T05:20:54.974Z] PID: 36596 TID: 35144 INFO (eax::apps::servicesTerm) Services stopped. 150 [2026-10-03T05:20:54.974Z] PID: 36596 TID: 35144 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-04T07:05:10.484Z] PID: 21524 TID: 24692 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-04T07:05:10.484Z] PID: 21524 TID: 24692 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-04T07:05:10.496Z] PID: 21524 TID: 24692 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[21524] 4 [2026-10-04T07:05:10.496Z] PID: 21524 TID: 24692 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-10-04T07:05:10.496Z] PID: 21524 TID: 24692 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-04T07:05:10.497Z] PID: 21524 TID: 24692 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-10-04T07:05:10.617Z] PID: 21524 TID: 24692 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-04T07:05:10.617Z] PID: 21524 TID: 24692 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-04T07:05:10.619Z] PID: 21524 TID: 24692 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-10-04T07:05:10.619Z] PID: 21524 TID: 24692 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-10-04T07:05:10.619Z] PID: 21524 TID: 19936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2067307,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1791097510000"},"systemUptime":60907.2340273,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":60907.2377305,"timestamp":17910975106197400,"weight":1.0}] 12 [2026-10-04T07:05:10.903Z] PID: 21524 TID: 24692 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-10-04T07:05:11.061Z] PID: 21524 TID: 24692 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-10-04T07:05:11.061Z] PID: 21524 TID: 24692 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-10-04T07:05:11.061Z] PID: 21524 TID: 24692 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-10-04T07:05:11.061Z] PID: 21524 TID: 24692 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-10-04T07:05:11.074Z] PID: 21524 TID: 24692 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-10-04T07:05:11.079Z] PID: 21524 TID: 24692 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-10-04T07:05:11.080Z] PID: 21524 TID: 24692 INFO (eax::apps::servicesInit) Services started. 20 [2026-10-04T07:05:11.080Z] PID: 21524 TID: 28836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6671055,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":60907.6944019,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":60907.6981052,"timestamp":17910975110801146,"weight":1.0}] 21 [2026-10-04T07:05:11.080Z] PID: 21524 TID: 28836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6671224,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":60907.6944189,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":60907.6981221,"timestamp":17910975110801316,"weight":1.0}] 22 [2026-10-04T07:05:11.080Z] PID: 21524 TID: 24692 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-10-04T07:05:11.089Z] PID: 21524 TID: 24692 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-10-04T07:05:11.101Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-10-04T07:05:11.102Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-10-04T07:05:11.102Z] PID: 21524 TID: 24692 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-10-04T07:05:11.102Z] PID: 21524 TID: 24692 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-10-04T07:05:11.102Z] PID: 21524 TID: 24692 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-10-04T07:05:11.102Z] PID: 21524 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-10-04T07:05:11.102Z] PID: 21524 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-10-04T07:05:11.103Z] PID: 21524 TID: 24692 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-10-04T07:05:11.103Z] PID: 21524 TID: 13576 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-10-04T07:05:11.103Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-10-04T07:05:11.103Z] PID: 21524 TID: 24720 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6678407,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1791097511000"},"systemUptime":60907.6951371,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":60907.6988404,"timestamp":17910975110808498,"weight":1.0}] 35 [2026-10-04T07:05:11.104Z] PID: 21524 TID: 13576 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-10-04T07:05:11.104Z] PID: 21524 TID: 13576 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-10-04T07:05:11.104Z] PID: 21524 TID: 13576 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-10-04T07:05:11.104Z] PID: 21524 TID: 13576 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-10-04T07:05:11.108Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-10-04T07:05:11.108Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-10-04T07:05:11.230Z] PID: 21524 TID: 13576 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-10-04T07:01:37.000Z] PID: 21524 TID: 30572 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1791097297] drift[-214232.744ms] 43 [2026-10-04T07:01:37.019Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 44 [2026-10-04T07:01:37.025Z] PID: 21524 TID: 28056 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [60313] 45 [2026-10-04T07:01:37.026Z] PID: 21524 TID: 28056 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [60314] 46 [2026-10-04T07:01:37.396Z] PID: 21524 TID: 28056 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-04 10:05:11 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-10-04T07:01:37.396Z] PID: 21524 TID: 28056 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-04 10:05:11 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-10-04T07:01:37.865Z] PID: 21524 TID: 30572 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-10-04T07:01:38.065Z] PID: 21524 TID: 19948 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60320] 50 [2026-10-04T07:01:38.102Z] PID: 21524 TID: 19948 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60320] 51 [2026-10-04T07:01:38.103Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 13576 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 13576 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 13576 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 16440 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.9701706,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":60908.9974672,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":60909.0011704,"timestamp":17910972981504357,"weight":1.0}] 56 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 13576 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 25704 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 58 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 25704 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 62 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 63 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 64 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 65 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 66 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 67 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 28836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9706056,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":60908.9979021,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":60909.0016054,"timestamp":17910972981508707,"weight":1.0}] 68 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 69 [2026-10-04T07:01:38.150Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 70 [2026-10-04T07:01:38.152Z] PID: 21524 TID: 30572 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [60332] 71 [2026-10-04T07:01:38.164Z] PID: 21524 TID: 30572 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=60332], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 29560 | 72 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 73 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 19936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.9881836,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":60909.0154802,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":60909.0191835,"timestamp":17910972981684486,"weight":1.0}] 74 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 75 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 76 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 77 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 78 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 30572 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 80 [2026-10-04T07:01:38.168Z] PID: 21524 TID: 24692 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 81 [2026-10-04T07:01:38.169Z] PID: 21524 TID: 30572 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 82 [2026-10-04T07:01:38.169Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-10-04T07:01:38.192Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-10-04T07:01:38.192Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-10-04T07:01:38.192Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-10-04T07:01:38.192Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-10-04T07:01:38.223Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 88 [2026-10-04T07:01:38.223Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 89 [2026-10-04T07:01:38.223Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 90 [2026-10-04T07:01:38.276Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 91 [2026-10-04T07:01:38.276Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-10-04T07:01:38.276Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-10-04T07:01:38.276Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-10-04T07:01:38.276Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-10-04T07:01:38.299Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-10-04T07:01:38.300Z] PID: 21524 TID: 30572 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-10-04T07:01:38.330Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-10-04T07:01:38.330Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-10-04T07:01:38.330Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-10-04T07:01:38.395Z] PID: 21524 TID: 13856 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-10-04T07:01:38.395Z] PID: 21524 TID: 13856 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-10-04T07:01:39.081Z] PID: 21524 TID: 19936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9011519,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7804526,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":60909.9284485,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":60909.9321517,"timestamp":17910972990814171,"weight":1.0}] 118 [2026-10-04T07:01:39.081Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-10-04T07:01:39.081Z] PID: 21524 TID: 19936 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9011894,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.780549,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":60909.9284859,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":60909.9321891,"timestamp":17910972990814546,"weight":1.0}] 120 [2026-10-04T07:01:39.112Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-10-04T07:01:39.112Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-10-04T07:01:39.112Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-10-04T07:01:39.112Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-10-04T07:01:39.112Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 125 [2026-10-04T07:01:39.236Z] PID: 21524 TID: 15544 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 126 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 30572 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 127 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 128 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 129 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 30572 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 130 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 131 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 132 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 133 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 24692 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 134 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 24692 WARN (ui::SpaViewController::closeWindow) No window 135 [2026-10-04T07:01:45.029Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 136 [2026-10-04T07:01:45.030Z] PID: 21524 TID: 24692 INFO (eax::apps::app_main) Closing app, starting teardown 137 [2026-10-04T07:01:45.030Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 138 [2026-10-04T07:01:45.030Z] PID: 21524 TID: 28836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.8502672,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":60915.8775638,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":60915.881267,"timestamp":17910973050305323,"weight":1.0}] 139 [2026-10-04T07:01:45.030Z] PID: 21524 TID: 28836 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.8502763,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":60915.8775728,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":60915.881276,"timestamp":17910973050305415,"weight":1.0}] 140 [2026-10-04T07:01:45.055Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 141 [2026-10-04T07:01:45.055Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 142 [2026-10-04T07:01:45.055Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 143 [2026-10-04T07:01:45.055Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 144 [2026-10-04T07:01:45.055Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 145 [2026-10-04T07:01:45.055Z] PID: 21524 TID: 30572 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 146 [2026-10-04T07:01:45.164Z] PID: 21524 TID: 24692 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 147 [2026-10-04T07:01:45.165Z] PID: 21524 TID: 24692 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 148 [2026-10-04T07:01:45.165Z] PID: 21524 TID: 24692 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 149 [2026-10-04T07:01:45.166Z] PID: 21524 TID: 24692 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 150 [2026-10-04T07:01:45.166Z] PID: 21524 TID: 24692 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 151 [2026-10-04T07:01:45.166Z] PID: 21524 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 152 [2026-10-04T07:01:45.166Z] PID: 21524 TID: 24692 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 153 [2026-10-04T07:01:45.358Z] PID: 21524 TID: 24692 INFO (eax::apps::servicesTerm) Stopping services... 154 [2026-10-04T07:01:45.358Z] PID: 21524 TID: 24692 INFO (eax::apps::servicesTerm) Services stopped. 155 [2026-10-04T07:01:45.358Z] PID: 21524 TID: 24692 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-05T05:05:20.184Z] PID: 41556 TID: 38540 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-05T05:05:20.184Z] PID: 41556 TID: 38540 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-05T05:05:20.198Z] PID: 41556 TID: 38540 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[41556] 4 [2026-10-05T05:05:20.198Z] PID: 41556 TID: 38540 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-10-05T05:05:20.198Z] PID: 41556 TID: 38540 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-10-05T05:05:20.198Z] PID: 41556 TID: 38540 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-10-05T05:05:20.448Z] PID: 41556 TID: 38540 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-05T05:05:20.449Z] PID: 41556 TID: 38540 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-05T05:05:20.450Z] PID: 41556 TID: 38540 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-10-05T05:05:20.451Z] PID: 41556 TID: 38540 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-10-05T05:05:20.451Z] PID: 41556 TID: 31304 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.3797721,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1791176720000"},"systemUptime":140117.0620289,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":140117.0667717,"timestamp":17911767204509900,"weight":1.0}] 12 [2026-10-05T05:05:20.615Z] PID: 41556 TID: 38540 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-10-05T05:05:20.852Z] PID: 41556 TID: 38540 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-10-05T05:05:20.852Z] PID: 41556 TID: 38540 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-10-05T05:05:20.852Z] PID: 41556 TID: 38540 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-10-05T05:05:20.852Z] PID: 41556 TID: 38540 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-10-05T05:05:20.873Z] PID: 41556 TID: 38540 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-10-05T05:05:20.877Z] PID: 41556 TID: 38540 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-10-05T05:05:20.878Z] PID: 41556 TID: 38540 INFO (eax::apps::servicesInit) Services started. 20 [2026-10-05T05:05:20.878Z] PID: 41556 TID: 32304 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8071046,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":140117.4893613,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":140117.4941042,"timestamp":17911767208783223,"weight":1.0}] 21 [2026-10-05T05:05:20.878Z] PID: 41556 TID: 32304 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8071211,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":140117.4893779,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":140117.4941207,"timestamp":17911767208783390,"weight":1.0}] 22 [2026-10-05T05:05:20.878Z] PID: 41556 TID: 38540 INFO (eax::apps::app_main) Client started from updater: [false] 23 [2026-10-05T05:05:20.887Z] PID: 41556 TID: 38540 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-10-05T05:05:20.901Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-10-05T05:05:20.902Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-10-05T05:05:20.902Z] PID: 41556 TID: 38540 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-10-05T05:05:20.902Z] PID: 41556 TID: 38540 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-10-05T05:05:20.902Z] PID: 41556 TID: 38540 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-10-05T05:05:20.902Z] PID: 41556 TID: 38540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-10-05T05:05:20.902Z] PID: 41556 TID: 38540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-10-05T05:05:20.903Z] PID: 41556 TID: 38540 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-10-05T05:05:20.904Z] PID: 41556 TID: 34280 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-10-05T05:05:20.904Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-10-05T05:05:20.904Z] PID: 41556 TID: 35852 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.8079028,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1791176720000"},"systemUptime":140117.4901595,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":140117.4949024,"timestamp":17911767208791206,"weight":1.0}] 35 [2026-10-05T05:05:20.904Z] PID: 41556 TID: 34280 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 36 [2026-10-05T05:05:20.909Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-10-05T05:05:20.909Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-10-05T05:05:20.928Z] PID: 41556 TID: 29700 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:60320] 39 [2026-10-05T05:01:48.000Z] PID: 41556 TID: 35652 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1791176508] drift[-213037.322ms] 40 [2026-10-05T05:01:48.011Z] PID: 41556 TID: 11216 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [56275] 41 [2026-10-05T05:01:48.012Z] PID: 41556 TID: 11216 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [56276] 42 [2026-10-05T05:01:48.013Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-10-05T05:01:48.031Z] PID: 41556 TID: 29700 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:60320] 44 [2026-10-05T05:01:48.033Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 45 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 34280 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 46 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 34280 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 47 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 34280 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 48 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 31304 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.0033985,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":140117.6856553,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":140117.6903981,"timestamp":17911765080372940,"weight":1.0}] 49 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 34280 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 50 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 51 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 52 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 53 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 54 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 55 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 56 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 57 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 58 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 28660 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.0036881,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":140117.685945,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":140117.6906878,"timestamp":17911765080375837,"weight":1.0}] 59 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 60 [2026-10-05T05:01:48.037Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 61 [2026-10-05T05:01:48.038Z] PID: 41556 TID: 35652 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [56277] 62 [2026-10-05T05:01:48.051Z] PID: 41556 TID: 35652 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=56277], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 32488 | 63 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 64 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 65 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 66 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 67 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 68 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35852 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.0226892,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":140117.704946,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":140117.7096889,"timestamp":17911765080565843,"weight":1.0}] 69 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 70 [2026-10-05T05:01:48.056Z] PID: 41556 TID: 35652 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 71 [2026-10-05T05:01:48.057Z] PID: 41556 TID: 6312 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 72 [2026-10-05T05:01:48.057Z] PID: 41556 TID: 6312 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 73 [2026-10-05T05:01:48.057Z] PID: 41556 TID: 35652 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 74 [2026-10-05T05:01:48.058Z] PID: 41556 TID: 38540 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 75 [2026-10-05T05:01:48.058Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 76 [2026-10-05T05:01:48.078Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 77 [2026-10-05T05:01:48.078Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 78 [2026-10-05T05:01:48.078Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 79 [2026-10-05T05:01:48.078Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 80 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 81 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 82 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 83 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 84 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 85 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 86 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-10-05T05:01:48.101Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 91 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 92 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 93 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 94 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 95 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 96 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 97 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 98 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 99 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 100 [2026-10-05T05:01:48.124Z] PID: 41556 TID: 35652 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 101 [2026-10-05T05:01:48.125Z] PID: 41556 TID: 35652 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 102 [2026-10-05T05:01:48.125Z] PID: 41556 TID: 35652 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 103 [2026-10-05T05:01:48.125Z] PID: 41556 TID: 35652 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 104 [2026-10-05T05:01:48.125Z] PID: 41556 TID: 35652 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 105 [2026-10-05T05:01:48.154Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 106 [2026-10-05T05:01:48.154Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 107 [2026-10-05T05:01:48.154Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 108 [2026-10-05T05:01:48.386Z] PID: 41556 TID: 11216 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-05 08:05:21 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 109 [2026-10-05T05:01:48.386Z] PID: 41556 TID: 11216 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-05 08:05:21 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 110 [2026-10-05T05:01:48.675Z] PID: 41556 TID: 24932 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 111 [2026-10-05T05:01:48.675Z] PID: 41556 TID: 24932 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 112 [2026-10-05T05:01:48.953Z] PID: 41556 TID: 35852 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.9195588,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8283276,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":140118.6018156,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":140118.6065585,"timestamp":17911765089534543,"weight":1.0}] 113 [2026-10-05T05:01:48.953Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 114 [2026-10-05T05:01:48.953Z] PID: 41556 TID: 35852 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.919596,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.828424,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":140118.6018528,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":140118.6065956,"timestamp":17911765089534915,"weight":1.0}] 115 [2026-10-05T05:01:48.967Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 116 [2026-10-05T05:01:48.967Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 117 [2026-10-05T05:01:48.967Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 118 [2026-10-05T05:01:48.967Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 119 [2026-10-05T05:01:48.967Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 120 [2026-10-05T05:01:49.195Z] PID: 41556 TID: 34560 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 121 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 35652 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 35652 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 38540 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 38540 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-10-05T05:01:55.343Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-10-05T05:01:55.344Z] PID: 41556 TID: 38540 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-10-05T05:01:55.344Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-10-05T05:01:55.345Z] PID: 41556 TID: 28660 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.311091,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":140124.9933478,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":140124.9980907,"timestamp":17911765153449865,"weight":1.0}] 134 [2026-10-05T05:01:55.345Z] PID: 41556 TID: 28660 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.3110997,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":140124.9933566,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":140124.9980994,"timestamp":17911765153449953,"weight":1.0}] 135 [2026-10-05T05:01:55.372Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-10-05T05:01:55.372Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-10-05T05:01:55.372Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-10-05T05:01:55.372Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-10-05T05:01:55.372Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-10-05T05:01:55.372Z] PID: 41556 TID: 35652 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-10-05T05:01:55.480Z] PID: 41556 TID: 38540 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-10-05T05:01:55.481Z] PID: 41556 TID: 38540 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-10-05T05:01:55.481Z] PID: 41556 TID: 38540 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 144 [2026-10-05T05:01:55.482Z] PID: 41556 TID: 38540 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 145 [2026-10-05T05:01:55.482Z] PID: 41556 TID: 38540 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 146 [2026-10-05T05:01:55.482Z] PID: 41556 TID: 38540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 147 [2026-10-05T05:01:55.482Z] PID: 41556 TID: 38540 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 148 [2026-10-05T05:01:55.653Z] PID: 41556 TID: 38540 INFO (eax::apps::servicesTerm) Stopping services... 149 [2026-10-05T05:01:55.653Z] PID: 41556 TID: 38540 INFO (eax::apps::servicesTerm) Services stopped. 150 [2026-10-05T05:01:55.653Z] PID: 41556 TID: 38540 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-06T05:02:33.986Z] PID: 22968 TID: 22972 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-06T05:02:33.986Z] PID: 22968 TID: 22972 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-06T05:02:33.999Z] PID: 22968 TID: 22972 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[22968] 4 [2026-10-06T05:02:33.999Z] PID: 22968 TID: 22972 INFO (eax::apps::utils::logAppInfo) Version: 13.796.0-6309-3bd262d82 5 [2026-10-06T05:02:33.999Z] PID: 22968 TID: 22972 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-06T05:02:33.999Z] PID: 22968 TID: 22972 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.796.0.6309-1790139109\EA Desktop\EADesktop.exe] 7 [2026-10-06T05:02:34.131Z] PID: 22968 TID: 22972 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-06T05:02:34.132Z] PID: 22968 TID: 22972 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-06T05:02:34.134Z] PID: 22968 TID: 22972 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 10 [2026-10-06T05:02:34.134Z] PID: 22968 TID: 22972 WARN (eax::services::featureFlags::getFeatureValue) Experiment [http_range_validation] with value [false] is being read before being fully loaded (ExperimentsStatus=[refreshing]) 11 [2026-10-06T05:02:34.134Z] PID: 22968 TID: 23368 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.2178592,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"false","time":"1791262954000"},"systemUptime":1347.7500291,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":1347.7488589,"timestamp":17912629541340788,"weight":1.0}] 12 [2026-10-06T05:02:34.349Z] PID: 22968 TID: 22972 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 13 [2026-10-06T05:02:34.566Z] PID: 22968 TID: 22972 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 14 [2026-10-06T05:02:34.567Z] PID: 22968 TID: 22972 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 15 [2026-10-06T05:02:34.567Z] PID: 22968 TID: 22972 INFO (eax::services::language::init) Language init: resolved default language=[tr] 16 [2026-10-06T05:02:34.567Z] PID: 22968 TID: 22972 INFO (eax::services::language::init) Language init: language=[tr] 17 [2026-10-06T05:02:34.582Z] PID: 22968 TID: 22972 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 18 [2026-10-06T05:02:34.587Z] PID: 22968 TID: 22972 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 19 [2026-10-06T05:02:34.588Z] PID: 22968 TID: 22972 INFO (eax::apps::servicesInit) Services started. 20 [2026-10-06T05:02:34.588Z] PID: 22968 TID: 23380 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6718478,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":1348.2040176,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":1348.2028474,"timestamp":17912629545880670,"weight":1.0}] 21 [2026-10-06T05:02:34.588Z] PID: 22968 TID: 23380 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6718664,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":1348.2040362,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":1348.202866,"timestamp":17912629545880860,"weight":1.0}] 22 [2026-10-06T05:02:34.588Z] PID: 22968 TID: 22972 INFO (eax::apps::app_main) Client started from updater: [true] 23 [2026-10-06T05:02:34.599Z] PID: 22968 TID: 22972 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 24 [2026-10-06T05:02:34.615Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 25 [2026-10-06T05:02:34.615Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 26 [2026-10-06T05:02:34.615Z] PID: 22968 TID: 22972 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 27 [2026-10-06T05:02:34.616Z] PID: 22968 TID: 22972 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 28 [2026-10-06T05:02:34.616Z] PID: 22968 TID: 22972 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 29 [2026-10-06T05:02:34.616Z] PID: 22968 TID: 22972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 30 [2026-10-06T05:02:34.616Z] PID: 22968 TID: 22972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 31 [2026-10-06T05:02:34.617Z] PID: 22968 TID: 22972 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 32 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 23356 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 33 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 34 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 23384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":0.6726081,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"http_range_validation","gateValue":"true","time":"1791262954000"},"systemUptime":1348.2047779,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":1348.2036078,"timestamp":17912629545888275,"weight":1.0}] 35 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 23356 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 23356 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 23356 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-10-06T05:02:34.618Z] PID: 22968 TID: 23356 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-10-06T05:02:34.623Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-10-06T05:02:34.623Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-10-06T04:58:59.000Z] PID: 22968 TID: 22456 INFO (eax::services::servertime::ServerTime::processServerFnResult) [clock] discontinuous time adjustment for clock drift: now[1791262739] drift[-215750.906ms] 42 [2026-10-06T04:58:59.017Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-10-06T04:58:59.024Z] PID: 22968 TID: 22452 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [62391] 44 [2026-10-06T04:58:59.026Z] PID: 22968 TID: 22452 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [62392] 45 [2026-10-06T04:58:59.228Z] PID: 22968 TID: 23356 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::waitForState) Waiting for service... 46 [2026-10-06T04:58:59.402Z] PID: 22968 TID: 22452 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-06 08:02:34 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 47 [2026-10-06T04:58:59.402Z] PID: 22968 TID: 22452 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:111): 2026-10-06 08:02:34 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 48 [2026-10-06T04:58:59.856Z] PID: 22968 TID: 22456 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 49 [2026-10-06T04:59:00.230Z] PID: 22968 TID: 23356 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 50 [2026-10-06T04:59:00.251Z] PID: 22968 TID: 22444 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:62405] 51 [2026-10-06T04:59:00.287Z] PID: 22968 TID: 22444 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:62405] 52 [2026-10-06T04:59:00.288Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 53 [2026-10-06T04:59:00.294Z] PID: 22968 TID: 23356 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 54 [2026-10-06T04:59:00.294Z] PID: 22968 TID: 23356 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 55 [2026-10-06T04:59:00.294Z] PID: 22968 TID: 23356 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 56 [2026-10-06T04:59:00.294Z] PID: 22968 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1294125,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":1349.6615823,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":1349.6604121,"timestamp":17912627402947258,"weight":1.0}] 57 [2026-10-06T04:59:00.294Z] PID: 22968 TID: 23356 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-10-06T04:59:00.295Z] PID: 22968 TID: 23376 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1298165,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":null,"systemUptime":1349.6619863,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":1349.6608162,"timestamp":17912627402951298,"weight":1.0}] 69 [2026-10-06T04:59:00.296Z] PID: 22968 TID: 22456 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [62419] 70 [2026-10-06T04:59:00.417Z] PID: 22968 TID: 22456 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=62419], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24968 | 71 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 23384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2561881,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":1349.7883579,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":1349.7871878,"timestamp":17912627404215011,"weight":1.0}] 78 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22972 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 79 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 22456 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 80 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 23364 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 81 [2026-10-06T04:59:00.421Z] PID: 22968 TID: 23364 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 82 [2026-10-06T04:59:00.422Z] PID: 22968 TID: 22456 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 83 [2026-10-06T04:59:00.422Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 84 [2026-10-06T04:59:00.446Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 85 [2026-10-06T04:59:00.446Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 86 [2026-10-06T04:59:00.446Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 87 [2026-10-06T04:59:00.446Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 88 [2026-10-06T04:59:00.453Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-10-06T04:59:00.478Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-10-06T04:59:00.510Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-10-06T04:59:00.511Z] PID: 22968 TID: 22456 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-10-06T04:59:00.511Z] PID: 22968 TID: 22456 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-10-06T04:59:00.511Z] PID: 22968 TID: 22456 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-10-06T04:59:00.511Z] PID: 22968 TID: 22456 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-10-06T04:59:00.511Z] PID: 22968 TID: 22456 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-10-06T04:59:00.511Z] PID: 22968 TID: 22456 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-10-06T04:59:00.541Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-10-06T04:59:00.541Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-10-06T04:59:00.541Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-10-06T04:59:01.023Z] PID: 22968 TID: 23800 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-10-06T04:59:01.024Z] PID: 22968 TID: 23800 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-10-06T04:59:01.344Z] PID: 22968 TID: 23384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.1790345,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8326666,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":1350.7112044,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":1350.7100342,"timestamp":17912627413443478,"weight":1.0}] 119 [2026-10-06T04:59:01.344Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-10-06T04:59:01.344Z] PID: 22968 TID: 23384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1790694,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8329193,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":1350.7112392,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":1350.710069,"timestamp":17912627413443828,"weight":1.0}] 121 [2026-10-06T04:59:01.358Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-10-06T04:59:01.358Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-10-06T04:59:01.359Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-10-06T04:59:01.359Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-10-06T04:59:01.359Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopComponent::Impl::cancelHardwareSurveyAndWait) Waiting for hardware survey task to complete before shutdown 126 [2026-10-06T04:59:01.452Z] PID: 22968 TID: 23684 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 127 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22456 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 128 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 129 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 130 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22456 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 131 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 132 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 133 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 134 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22972 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 135 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22972 WARN (ui::SpaViewController::closeWindow) No window 136 [2026-10-06T04:59:06.658Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 137 [2026-10-06T04:59:06.659Z] PID: 22968 TID: 22972 INFO (eax::apps::app_main) Closing app, starting teardown 138 [2026-10-06T04:59:06.659Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 139 [2026-10-06T04:59:06.659Z] PID: 22968 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":8.4943599,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":1356.0265297,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":1356.0253596,"timestamp":17912627466596732,"weight":1.0}] 140 [2026-10-06T04:59:06.659Z] PID: 22968 TID: 23372 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":8.4943681,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":1356.0265379,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":1356.0253677,"timestamp":17912627466596815,"weight":1.0}] 141 [2026-10-06T04:59:06.685Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 142 [2026-10-06T04:59:06.685Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 143 [2026-10-06T04:59:06.685Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 144 [2026-10-06T04:59:06.685Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 145 [2026-10-06T04:59:06.685Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 146 [2026-10-06T04:59:06.685Z] PID: 22968 TID: 22456 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 147 [2026-10-06T04:59:06.778Z] PID: 22968 TID: 22972 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 148 [2026-10-06T04:59:06.779Z] PID: 22968 TID: 22972 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 149 [2026-10-06T04:59:06.779Z] PID: 22968 TID: 22972 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-10-06T04:59:06.780Z] PID: 22968 TID: 22972 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-10-06T04:59:06.780Z] PID: 22968 TID: 22972 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-10-06T04:59:06.780Z] PID: 22968 TID: 22972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-10-06T04:59:06.780Z] PID: 22968 TID: 22972 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-10-06T04:59:07.030Z] PID: 22968 TID: 22972 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-10-06T04:59:07.030Z] PID: 22968 TID: 22972 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-10-06T04:59:07.030Z] PID: 22968 TID: 22972 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-07T05:00:29.794Z] PID: 23620 TID: 23624 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-07T05:00:29.794Z] PID: 23620 TID: 23624 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-07T05:00:29.805Z] PID: 23620 TID: 23624 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[23620] 4 [2026-10-07T05:00:29.805Z] PID: 23620 TID: 23624 INFO (eax::apps::utils::logAppInfo) Version: 13.805.2-6319-4800e4664 5 [2026-10-07T05:00:29.805Z] PID: 23620 TID: 23624 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-07T05:00:29.805Z] PID: 23620 TID: 23624 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.2.6319-1791334752\EA Desktop\EADesktop.exe] 7 [2026-10-07T05:00:29.940Z] PID: 23620 TID: 23624 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-07T05:00:29.940Z] PID: 23620 TID: 23624 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-07T05:00:30.124Z] PID: 23620 TID: 23624 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-10-07T05:00:30.125Z] PID: 23620 TID: 24036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [cldcfg.load.succ]: [{"appUptime":0.3874301,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"http_status_code":200,"request_dur_ms":179},"systemUptime":5665.7340002,"taxonomy":"cldcfg.load.succ","throttleCount":0,"timeSinceSystemResume":5665.74643,"timestamp":17913492301249592,"weight":19.999996185302734}] 11 [2026-10-07T05:00:30.371Z] PID: 23620 TID: 23624 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 12 [2026-10-07T05:00:30.371Z] PID: 23620 TID: 23624 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 13 [2026-10-07T05:00:30.371Z] PID: 23620 TID: 23624 INFO (eax::services::language::init) Language init: resolved default language=[tr] 14 [2026-10-07T05:00:30.371Z] PID: 23620 TID: 23624 INFO (eax::services::language::init) Language init: language=[tr] 15 [2026-10-07T05:00:30.384Z] PID: 23620 TID: 23624 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 16 [2026-10-07T05:00:30.388Z] PID: 23620 TID: 23624 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 17 [2026-10-07T05:00:30.388Z] PID: 23620 TID: 23624 INFO (eax::apps::servicesInit) Services started. 18 [2026-10-07T05:00:30.389Z] PID: 23620 TID: 23624 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-10-07T05:00:30.389Z] PID: 23620 TID: 24044 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6514681,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":5665.9980381,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":5666.0104679,"timestamp":17913492303889977,"weight":1.0}] 20 [2026-10-07T05:00:30.389Z] PID: 23620 TID: 24044 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6514828,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":5665.9980528,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":5666.0104825,"timestamp":17913492303890125,"weight":1.0}] 21 [2026-10-07T05:00:30.390Z] PID: 23620 TID: 23624 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 22 [2026-10-07T05:00:30.394Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 23 [2026-10-07T05:00:30.394Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 24 [2026-10-07T05:00:30.395Z] PID: 23620 TID: 23624 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 25 [2026-10-07T05:00:30.395Z] PID: 23620 TID: 23624 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 26 [2026-10-07T05:00:30.395Z] PID: 23620 TID: 23624 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 27 [2026-10-07T05:00:30.395Z] PID: 23620 TID: 23624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 28 [2026-10-07T05:00:30.395Z] PID: 23620 TID: 23624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 29 [2026-10-07T05:00:30.395Z] PID: 23620 TID: 23624 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 30 [2026-10-07T05:00:30.396Z] PID: 23620 TID: 24012 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 31 [2026-10-07T05:00:30.396Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 32 [2026-10-07T05:00:30.396Z] PID: 23620 TID: 24012 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 33 [2026-10-07T05:00:30.396Z] PID: 23620 TID: 24012 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 34 [2026-10-07T05:00:30.396Z] PID: 23620 TID: 24012 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 35 [2026-10-07T05:00:30.396Z] PID: 23620 TID: 24012 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 36 [2026-10-07T05:00:30.397Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 37 [2026-10-07T05:00:30.398Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 38 [2026-10-07T05:00:30.400Z] PID: 23620 TID: 23732 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [59979] 39 [2026-10-07T05:00:30.401Z] PID: 23620 TID: 23732 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [59980] 40 [2026-10-07T05:00:30.537Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 41 [2026-10-07T05:00:30.782Z] PID: 23620 TID: 24012 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-10-07T05:00:30.860Z] PID: 23620 TID: 23732 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-07 08:00:30 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 43 [2026-10-07T05:00:30.860Z] PID: 23620 TID: 23732 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-07 08:00:30 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 44 [2026-10-07T05:00:31.407Z] PID: 23620 TID: 22948 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 45 [2026-10-07T05:00:31.826Z] PID: 23620 TID: 12492 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:59996] 46 [2026-10-07T05:00:31.858Z] PID: 23620 TID: 12492 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:59996] 47 [2026-10-07T05:00:31.858Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-10-07T04:56:56.145Z] PID: 23620 TID: 24012 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 49 [2026-10-07T04:56:56.145Z] PID: 23620 TID: 24012 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 50 [2026-10-07T04:56:56.145Z] PID: 23620 TID: 24012 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 51 [2026-10-07T04:56:56.145Z] PID: 23620 TID: 24012 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 52 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 24044 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1268136,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":5667.4733835,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":5667.4858134,"timestamp":17913490161459148,"weight":1.0}] 53 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 54 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 55 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 56 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 57 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 58 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 59 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 60 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 61 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 62 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 63 [2026-10-07T04:56:56.146Z] PID: 23620 TID: 24044 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1269945,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":5667.4735645,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":5667.4859943,"timestamp":17913490161460992,"weight":1.0}] 64 [2026-10-07T04:56:56.147Z] PID: 23620 TID: 22948 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [60009] 65 [2026-10-07T04:56:56.234Z] PID: 23620 TID: 22948 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=60009], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 25520 | 66 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 67 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 24052 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2193885,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":5667.5659585,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":5667.5783884,"timestamp":17913490162384928,"weight":1.0}] 68 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 69 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 70 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 71 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 72 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 73 [2026-10-07T04:56:56.238Z] PID: 23620 TID: 22948 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 74 [2026-10-07T04:56:56.239Z] PID: 23620 TID: 24028 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 75 [2026-10-07T04:56:56.239Z] PID: 23620 TID: 22948 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 76 [2026-10-07T04:56:56.239Z] PID: 23620 TID: 24028 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 77 [2026-10-07T04:56:56.239Z] PID: 23620 TID: 23624 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 78 [2026-10-07T04:56:56.239Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-10-07T04:56:56.259Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-10-07T04:56:56.259Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-10-07T04:56:56.259Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-10-07T04:56:56.259Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-10-07T04:56:56.259Z] PID: 23620 TID: 24040 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.2403488,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1791349016000"},"systemUptime":5667.5869188,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":5667.5993486,"timestamp":17913490162594534,"weight":1.0}] 84 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 85 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 86 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 87 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 88 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-10-07T04:56:56.278Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-10-07T04:56:56.305Z] PID: 23620 TID: 22948 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-10-07T04:56:56.336Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-10-07T04:56:56.336Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-10-07T04:56:56.336Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-10-07T04:56:56.805Z] PID: 23620 TID: 22496 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-10-07T04:56:56.805Z] PID: 23620 TID: 22496 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-10-07T04:56:57.124Z] PID: 23620 TID: 24040 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.105514,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.818606,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":5668.452084,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":5668.4645138,"timestamp":17913490171246187,"weight":1.0}] 115 [2026-10-07T04:56:57.124Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-10-07T04:56:57.124Z] PID: 23620 TID: 24040 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1055558,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8187607,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":5668.4521258,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":5668.4645555,"timestamp":17913490171246606,"weight":1.0}] 117 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-10-07T04:56:57.139Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 23624 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 23624 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 23624 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 24036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":3.1221644,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":5668.4687343,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":5668.4811642,"timestamp":17913490171412690,"weight":1.0}] 134 [2026-10-07T04:56:57.141Z] PID: 23620 TID: 24036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":3.1221735,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":5668.4687436,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":5668.4811733,"timestamp":17913490171412783,"weight":1.0}] 135 [2026-10-07T04:56:57.170Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-10-07T04:56:57.170Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-10-07T04:56:57.170Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-10-07T04:56:57.170Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-10-07T04:56:57.170Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-10-07T04:56:57.170Z] PID: 23620 TID: 22948 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-10-07T04:56:57.233Z] PID: 23620 TID: 23816 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 142 [2026-10-07T04:56:57.264Z] PID: 23620 TID: 23624 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 143 [2026-10-07T04:56:57.264Z] PID: 23620 TID: 23624 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 144 [2026-10-07T04:56:57.265Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 145 [2026-10-07T04:57:02.652Z] PID: 23620 TID: 22948 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 146 [2026-10-07T04:57:02.652Z] PID: 23620 TID: 23624 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 147 [2026-10-07T04:57:02.653Z] PID: 23620 TID: 23624 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 148 [2026-10-07T04:57:02.653Z] PID: 23620 TID: 23624 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 149 [2026-10-07T04:57:02.653Z] PID: 23620 TID: 23624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 150 [2026-10-07T04:57:02.653Z] PID: 23620 TID: 23624 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 151 [2026-10-07T04:57:02.857Z] PID: 23620 TID: 23624 INFO (eax::apps::servicesTerm) Stopping services... 152 [2026-10-07T04:57:02.857Z] PID: 23620 TID: 23624 INFO (eax::apps::servicesTerm) Services stopped. 153 [2026-10-07T04:57:02.857Z] PID: 23620 TID: 23624 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-08T04:41:44.793Z] PID: 28300 TID: 28304 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-08T04:41:44.793Z] PID: 28300 TID: 28304 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-08T04:41:44.822Z] PID: 28300 TID: 28304 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[28300] 4 [2026-10-08T04:41:44.822Z] PID: 28300 TID: 28304 INFO (eax::apps::utils::logAppInfo) Version: 13.805.2-6319-4800e4664 5 [2026-10-08T04:41:44.822Z] PID: 28300 TID: 28304 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-08T04:41:44.824Z] PID: 28300 TID: 28304 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.2.6319-1791334752\EA Desktop\EADesktop.exe] 7 [2026-10-08T04:41:44.946Z] PID: 28300 TID: 28304 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 8 [2026-10-08T04:41:44.947Z] PID: 28300 TID: 28304 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 9 [2026-10-08T04:41:44.965Z] PID: 28300 TID: 28304 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 10 [2026-10-08T04:41:44.965Z] PID: 28300 TID: 28304 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 11 [2026-10-08T04:41:44.966Z] PID: 28300 TID: 28304 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-10-08T04:41:44.966Z] PID: 28300 TID: 28304 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-10-08T04:41:45.145Z] PID: 28300 TID: 28304 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-10-08T04:41:45.907Z] PID: 28300 TID: 28304 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-10-08T04:41:45.907Z] PID: 28300 TID: 28304 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-10-08T04:41:45.907Z] PID: 28300 TID: 28304 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-10-08T04:41:45.907Z] PID: 28300 TID: 28304 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-10-08T04:41:46.000Z] PID: 28300 TID: 28304 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-10-08T04:41:46.005Z] PID: 28300 TID: 28304 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-10-08T04:41:46.007Z] PID: 28300 TID: 28304 INFO (eax::apps::servicesInit) Services started. 21 [2026-10-08T04:41:46.007Z] PID: 28300 TID: 28304 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-10-08T04:41:46.007Z] PID: 28300 TID: 28592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":1.3242707,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":43568.6194743,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":43568.6202705,"timestamp":17914345060076582,"weight":1.0}] 23 [2026-10-08T04:41:46.007Z] PID: 28300 TID: 28592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":1.324285,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":43568.6194887,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":43568.6202848,"timestamp":17914345060076728,"weight":1.0}] 24 [2026-10-08T04:41:46.022Z] PID: 28300 TID: 28304 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-10-08T04:41:46.039Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-10-08T04:41:46.040Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-10-08T04:41:46.040Z] PID: 28300 TID: 28304 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-10-08T04:41:46.040Z] PID: 28300 TID: 28304 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-10-08T04:41:46.040Z] PID: 28300 TID: 28304 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-10-08T04:41:46.040Z] PID: 28300 TID: 28304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-10-08T04:41:46.040Z] PID: 28300 TID: 28304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-10-08T04:41:46.042Z] PID: 28300 TID: 28304 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-10-08T04:41:46.042Z] PID: 28300 TID: 28556 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-10-08T04:41:46.042Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-10-08T04:41:46.043Z] PID: 28300 TID: 28556 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 36 [2026-10-08T04:41:46.043Z] PID: 28300 TID: 28556 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 37 [2026-10-08T04:41:46.043Z] PID: 28300 TID: 28556 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 38 [2026-10-08T04:41:46.043Z] PID: 28300 TID: 28556 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 39 [2026-10-08T04:41:46.048Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 40 [2026-10-08T04:41:46.049Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-10-08T04:41:46.197Z] PID: 28300 TID: 28556 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 42 [2026-10-08T04:41:46.207Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-10-08T04:41:46.216Z] PID: 28300 TID: 27556 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [51099] 44 [2026-10-08T04:41:46.217Z] PID: 28300 TID: 27556 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [51100] 45 [2026-10-08T04:41:46.595Z] PID: 28300 TID: 27556 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-08 07:41:46 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 46 [2026-10-08T04:41:46.595Z] PID: 28300 TID: 27556 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-08 07:41:46 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 47 [2026-10-08T04:41:47.041Z] PID: 28300 TID: 27560 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 48 [2026-10-08T04:41:47.252Z] PID: 28300 TID: 27552 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:51122] 49 [2026-10-08T04:41:47.287Z] PID: 28300 TID: 27552 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:51122] 50 [2026-10-08T04:41:47.288Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 51 [2026-10-08T04:38:11.156Z] PID: 28300 TID: 27560 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 52 [2026-10-08T04:38:11.156Z] PID: 28300 TID: 28568 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 53 [2026-10-08T04:38:11.156Z] PID: 28300 TID: 28568 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 54 [2026-10-08T04:38:11.156Z] PID: 28300 TID: 28304 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 55 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 28556 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 56 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 28556 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 57 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 28556 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 58 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 59 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 28592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.6600656,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":43569.9552692,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":43569.9560655,"timestamp":17914342911573706,"weight":1.0}] 60 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 28556 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 61 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 62 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 63 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 64 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 65 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 66 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 67 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 68 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 69 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 70 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 71 [2026-10-08T04:38:11.157Z] PID: 28300 TID: 28596 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.6602848,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":43569.9554884,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":43569.9562845,"timestamp":17914342911575898,"weight":1.0}] 72 [2026-10-08T04:38:11.158Z] PID: 28300 TID: 27560 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [51137] 73 [2026-10-08T04:38:11.173Z] PID: 28300 TID: 27560 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=51137], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 29864 | 74 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 75 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 76 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 77 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 80 [2026-10-08T04:38:11.178Z] PID: 28300 TID: 28580 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.6807292,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":43569.9759328,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":43569.9767289,"timestamp":17914342911780335,"weight":1.0}] 81 [2026-10-08T04:38:11.179Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 82 [2026-10-08T04:38:11.197Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 83 [2026-10-08T04:38:11.197Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 84 [2026-10-08T04:38:11.197Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 85 [2026-10-08T04:38:11.197Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 86 [2026-10-08T04:38:11.198Z] PID: 28300 TID: 28592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.700627,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1791434291000"},"systemUptime":43569.9958304,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":43569.9966268,"timestamp":17914342911979317,"weight":1.0}] 87 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 89 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 90 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 91 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 92 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 93 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 94 [2026-10-08T04:38:11.214Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 95 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 96 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 97 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 98 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 99 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 100 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 101 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 102 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 103 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 104 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 105 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 106 [2026-10-08T04:38:11.243Z] PID: 28300 TID: 27560 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 107 [2026-10-08T04:38:11.244Z] PID: 28300 TID: 27560 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 108 [2026-10-08T04:38:11.244Z] PID: 28300 TID: 27560 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 109 [2026-10-08T04:38:11.244Z] PID: 28300 TID: 27560 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 110 [2026-10-08T04:38:11.244Z] PID: 28300 TID: 27560 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 111 [2026-10-08T04:38:11.244Z] PID: 28300 TID: 27560 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 112 [2026-10-08T04:38:11.260Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 113 [2026-10-08T04:38:11.260Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 114 [2026-10-08T04:38:11.260Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 115 [2026-10-08T04:38:11.446Z] PID: 28300 TID: 28732 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 116 [2026-10-08T04:38:11.446Z] PID: 28300 TID: 28732 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 117 [2026-10-08T04:38:12.015Z] PID: 28300 TID: 28592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.5183165,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7710385,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":43570.8135201,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":43570.8143163,"timestamp":17914342920156215,"weight":1.0}] 118 [2026-10-08T04:38:12.015Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 119 [2026-10-08T04:38:12.015Z] PID: 28300 TID: 28592 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.5183588,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7713652,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":43570.8135624,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":43570.8143585,"timestamp":17914342920156638,"weight":1.0}] 120 [2026-10-08T04:38:12.030Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 121 [2026-10-08T04:38:12.030Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 122 [2026-10-08T04:38:12.030Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 123 [2026-10-08T04:38:12.030Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 124 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 27560 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 125 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 126 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 127 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 128 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 129 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 130 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 131 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 28304 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 132 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 28304 WARN (ui::SpaViewController::closeWindow) No window 133 [2026-10-08T04:38:12.031Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 134 [2026-10-08T04:38:12.032Z] PID: 28300 TID: 28304 INFO (eax::apps::app_main) Closing app, starting teardown 135 [2026-10-08T04:38:12.032Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 136 [2026-10-08T04:38:12.032Z] PID: 28300 TID: 28588 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":3.5352807,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":43570.8304843,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":43570.8312805,"timestamp":17914342920325855,"weight":1.0}] 137 [2026-10-08T04:38:12.032Z] PID: 28300 TID: 28588 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":3.5352906,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":43570.8304943,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":43570.8312904,"timestamp":17914342920325957,"weight":1.0}] 138 [2026-10-08T04:38:12.062Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 139 [2026-10-08T04:38:12.062Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 140 [2026-10-08T04:38:12.062Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 141 [2026-10-08T04:38:12.062Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 142 [2026-10-08T04:38:12.062Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 143 [2026-10-08T04:38:12.062Z] PID: 28300 TID: 27560 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 144 [2026-10-08T04:38:12.079Z] PID: 28300 TID: 28488 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 145 [2026-10-08T04:38:12.157Z] PID: 28300 TID: 28304 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 146 [2026-10-08T04:38:12.157Z] PID: 28300 TID: 28304 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 147 [2026-10-08T04:38:12.158Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 148 [2026-10-08T04:38:17.818Z] PID: 28300 TID: 27560 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 149 [2026-10-08T04:38:17.819Z] PID: 28300 TID: 28304 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 150 [2026-10-08T04:38:17.819Z] PID: 28300 TID: 28304 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 151 [2026-10-08T04:38:17.820Z] PID: 28300 TID: 28304 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 152 [2026-10-08T04:38:17.820Z] PID: 28300 TID: 28304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 153 [2026-10-08T04:38:17.820Z] PID: 28300 TID: 28304 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 154 [2026-10-08T04:38:17.868Z] PID: 28300 TID: 28304 INFO (eax::apps::servicesTerm) Stopping services... 155 [2026-10-08T04:38:17.868Z] PID: 28300 TID: 28304 INFO (eax::apps::servicesTerm) Services stopped. 156 [2026-10-08T04:38:17.868Z] PID: 28300 TID: 28304 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-09T04:29:57.859Z] PID: 48864 TID: 43836 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-09T04:29:57.859Z] PID: 48864 TID: 43836 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-09T04:29:57.872Z] PID: 48864 TID: 43836 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[48864] 4 [2026-10-09T04:29:57.872Z] PID: 48864 TID: 43836 INFO (eax::apps::utils::logAppInfo) Version: 13.805.2-6319-4800e4664 5 [2026-10-09T04:29:57.872Z] PID: 48864 TID: 43836 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-10-09T04:29:57.872Z] PID: 48864 TID: 43836 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.2.6319-1791334752\EA Desktop\EADesktop.exe] 7 [2026-10-09T04:29:58.133Z] PID: 48864 TID: 43836 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-09T04:29:58.134Z] PID: 48864 TID: 43836 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-09T04:29:58.300Z] PID: 48864 TID: 43836 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-10-09T04:29:58.517Z] PID: 48864 TID: 43836 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-10-09T04:29:58.517Z] PID: 48864 TID: 43836 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-10-09T04:29:58.517Z] PID: 48864 TID: 43836 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-10-09T04:29:58.517Z] PID: 48864 TID: 43836 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-10-09T04:29:58.539Z] PID: 48864 TID: 43836 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-10-09T04:29:58.543Z] PID: 48864 TID: 43836 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-10-09T04:29:58.544Z] PID: 48864 TID: 43836 INFO (eax::apps::servicesInit) Services started. 17 [2026-10-09T04:29:58.545Z] PID: 48864 TID: 40708 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8036032,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":129261.164755,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":129261.162603,"timestamp":17915201985449866,"weight":1.0}] 18 [2026-10-09T04:29:58.545Z] PID: 48864 TID: 40708 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8036221,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":129261.1647741,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":129261.1626218,"timestamp":17915201985450058,"weight":1.0}] 19 [2026-10-09T04:29:58.545Z] PID: 48864 TID: 43836 INFO (eax::apps::app_main) Client started from updater: [false] 20 [2026-10-09T04:29:58.558Z] PID: 48864 TID: 43836 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-10-09T04:29:58.573Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-10-09T04:29:58.574Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-10-09T04:29:58.574Z] PID: 48864 TID: 43836 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-10-09T04:29:58.574Z] PID: 48864 TID: 43836 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-10-09T04:29:58.574Z] PID: 48864 TID: 43836 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-10-09T04:29:58.574Z] PID: 48864 TID: 43836 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-10-09T04:29:58.574Z] PID: 48864 TID: 43836 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-10-09T04:29:58.575Z] PID: 48864 TID: 43836 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-10-09T04:29:58.576Z] PID: 48864 TID: 20392 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-10-09T04:29:58.576Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-10-09T04:29:58.576Z] PID: 48864 TID: 20392 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 32 [2026-10-09T04:29:58.580Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 33 [2026-10-09T04:29:58.581Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 34 [2026-10-09T04:29:58.599Z] PID: 48864 TID: 34856 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:51122] 35 [2026-10-09T04:29:58.720Z] PID: 48864 TID: 17204 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [58547] 36 [2026-10-09T04:29:58.720Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 37 [2026-10-09T04:29:58.721Z] PID: 48864 TID: 17204 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [58548] 38 [2026-10-09T04:29:58.739Z] PID: 48864 TID: 34856 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:51122] 39 [2026-10-09T04:29:58.741Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 40 [2026-10-09T04:26:23.931Z] PID: 48864 TID: 20392 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 41 [2026-10-09T04:26:23.931Z] PID: 48864 TID: 20392 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 42 [2026-10-09T04:26:23.931Z] PID: 48864 TID: 41660 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 43 [2026-10-09T04:26:23.931Z] PID: 48864 TID: 20392 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 44 [2026-10-09T04:26:23.931Z] PID: 48864 TID: 20392 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 45 [2026-10-09T04:26:23.931Z] PID: 48864 TID: 11860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.0034299,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":129261.3645818,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":129261.3624298,"timestamp":17915199839318643,"weight":1.0}] 46 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 47 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 48 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 49 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 50 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 51 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 52 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 53 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 54 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 55 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 56 [2026-10-09T04:26:23.932Z] PID: 48864 TID: 41036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.0036666,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":129261.3648185,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":129261.3626663,"timestamp":17915199839321010,"weight":1.0}] 57 [2026-10-09T04:26:23.933Z] PID: 48864 TID: 41660 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [58549] 58 [2026-10-09T04:26:24.071Z] PID: 48864 TID: 41660 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=58549], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 31484 | 59 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 60 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 61 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 62 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 63 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 64 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 65 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 14408 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":1.1467703,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":129261.5079222,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":129261.5057701,"timestamp":17915199840752043,"weight":1.0}] 66 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 28556 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 67 [2026-10-09T04:26:24.075Z] PID: 48864 TID: 28556 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 68 [2026-10-09T04:26:24.076Z] PID: 48864 TID: 41660 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 69 [2026-10-09T04:26:24.076Z] PID: 48864 TID: 43836 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 70 [2026-10-09T04:26:24.076Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 71 [2026-10-09T04:26:24.105Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 72 [2026-10-09T04:26:24.105Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 73 [2026-10-09T04:26:24.105Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 74 [2026-10-09T04:26:24.105Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 75 [2026-10-09T04:26:24.105Z] PID: 48864 TID: 41036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":1.1772647999999999,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1791519984000"},"systemUptime":129261.5384167,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":129261.5362646,"timestamp":17915199841056991,"weight":1.0}] 76 [2026-10-09T04:26:24.113Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 77 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 78 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 79 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 80 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 81 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 82 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-10-09T04:26:24.136Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 87 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 88 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 89 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 90 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 91 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 92 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 93 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 94 [2026-10-09T04:26:24.167Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 95 [2026-10-09T04:26:24.168Z] PID: 48864 TID: 41660 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 96 [2026-10-09T04:26:24.168Z] PID: 48864 TID: 41660 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 97 [2026-10-09T04:26:24.168Z] PID: 48864 TID: 41660 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 98 [2026-10-09T04:26:24.168Z] PID: 48864 TID: 41660 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 99 [2026-10-09T04:26:24.168Z] PID: 48864 TID: 41660 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 100 [2026-10-09T04:26:24.168Z] PID: 48864 TID: 41660 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 101 [2026-10-09T04:26:24.199Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 102 [2026-10-09T04:26:24.199Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 103 [2026-10-09T04:26:24.199Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 104 [2026-10-09T04:26:24.232Z] PID: 48864 TID: 17204 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-09 07:29:58 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 105 [2026-10-09T04:26:24.232Z] PID: 48864 TID: 17204 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-09 07:29:58 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 106 [2026-10-09T04:26:24.662Z] PID: 48864 TID: 6112 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 107 [2026-10-09T04:26:24.663Z] PID: 48864 TID: 6112 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 108 [2026-10-09T04:26:24.923Z] PID: 48864 TID: 41036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.994603,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7544626,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":129262.3557548,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":129262.3536028,"timestamp":17915199849230373,"weight":1.0}] 109 [2026-10-09T04:26:24.923Z] PID: 48864 TID: 41036 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.9946413,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7547141,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":129262.3557932,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":129262.353641,"timestamp":17915199849230758,"weight":1.0}] 110 [2026-10-09T04:26:24.923Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 111 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 112 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 113 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 114 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 115 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 116 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 117 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 118 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 119 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 120 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 121 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 122 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 43836 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 123 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 43836 WARN (ui::SpaViewController::closeWindow) No window 124 [2026-10-09T04:26:24.953Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 125 [2026-10-09T04:26:24.957Z] PID: 48864 TID: 43836 INFO (eax::apps::app_main) Closing app, starting teardown 126 [2026-10-09T04:26:24.957Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 127 [2026-10-09T04:26:24.957Z] PID: 48864 TID: 11860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":2.0290074,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":129262.3901593,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":129262.3880072,"timestamp":17915199849574417,"weight":1.0}] 128 [2026-10-09T04:26:24.957Z] PID: 48864 TID: 11860 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":2.0290218,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":129262.3901737,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":129262.3880215,"timestamp":17915199849574563,"weight":1.0}] 129 [2026-10-09T04:26:24.984Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 130 [2026-10-09T04:26:24.984Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 131 [2026-10-09T04:26:24.984Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 132 [2026-10-09T04:26:24.984Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 133 [2026-10-09T04:26:24.984Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 134 [2026-10-09T04:26:24.984Z] PID: 48864 TID: 41660 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 135 [2026-10-09T04:26:25.077Z] PID: 48864 TID: 43836 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 136 [2026-10-09T04:26:25.077Z] PID: 48864 TID: 43836 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 137 [2026-10-09T04:26:25.077Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 138 [2026-10-09T04:26:25.092Z] PID: 48864 TID: 33932 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 139 [2026-10-09T04:26:30.899Z] PID: 48864 TID: 41660 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 140 [2026-10-09T04:26:30.899Z] PID: 48864 TID: 43836 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 141 [2026-10-09T04:26:30.900Z] PID: 48864 TID: 43836 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 142 [2026-10-09T04:26:30.900Z] PID: 48864 TID: 43836 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 143 [2026-10-09T04:26:30.900Z] PID: 48864 TID: 43836 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 144 [2026-10-09T04:26:30.900Z] PID: 48864 TID: 43836 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 145 [2026-10-09T04:26:31.255Z] PID: 48864 TID: 43836 INFO (eax::apps::servicesTerm) Stopping services... 146 [2026-10-09T04:26:31.255Z] PID: 48864 TID: 43836 INFO (eax::apps::servicesTerm) Services stopped. 147 [2026-10-09T04:26:31.256Z] PID: 48864 TID: 43836 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-10T05:31:13.612Z] PID: 18180 TID: 26248 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-10T05:31:13.612Z] PID: 18180 TID: 26248 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-10T05:31:13.623Z] PID: 18180 TID: 26248 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[18180] 4 [2026-10-10T05:31:13.623Z] PID: 18180 TID: 26248 INFO (eax::apps::utils::logAppInfo) Version: 13.805.11-6320-346f7155b 5 [2026-10-10T05:31:13.623Z] PID: 18180 TID: 26248 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-10T05:31:13.623Z] PID: 18180 TID: 26248 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.11.6320-1791559590\EA Desktop\EADesktop.exe] 7 [2026-10-10T05:31:13.747Z] PID: 18180 TID: 26248 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-10T05:31:13.748Z] PID: 18180 TID: 26248 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-10T05:31:13.914Z] PID: 18180 TID: 26248 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-10-10T05:31:14.145Z] PID: 18180 TID: 26248 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-10-10T05:31:14.145Z] PID: 18180 TID: 26248 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-10-10T05:31:14.145Z] PID: 18180 TID: 26248 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-10-10T05:31:14.145Z] PID: 18180 TID: 26248 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-10-10T05:31:14.158Z] PID: 18180 TID: 26248 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-10-10T05:31:14.162Z] PID: 18180 TID: 26248 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-10-10T05:31:14.162Z] PID: 18180 TID: 26248 INFO (eax::apps::servicesInit) Services started. 17 [2026-10-10T05:31:14.162Z] PID: 18180 TID: 26248 INFO (eax::apps::app_main) Client started from updater: [true] 18 [2026-10-10T05:31:14.162Z] PID: 18180 TID: 26840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6096302,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":44522.7784907,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":44522.7806301,"timestamp":17916102741621509,"weight":1.0}] 19 [2026-10-10T05:31:14.162Z] PID: 18180 TID: 26840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6096437,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":44522.7785043,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":44522.7806435,"timestamp":17916102741621645,"weight":1.0}] 20 [2026-10-10T05:31:14.163Z] PID: 18180 TID: 26248 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-10-10T05:31:14.168Z] PID: 18180 TID: 26248 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-10-10T05:31:14.169Z] PID: 18180 TID: 26248 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-10-10T05:31:14.170Z] PID: 18180 TID: 27244 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-10-10T05:31:14.170Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-10-10T05:31:14.170Z] PID: 18180 TID: 27244 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-10-10T05:31:14.170Z] PID: 18180 TID: 27244 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-10-10T05:31:14.170Z] PID: 18180 TID: 27244 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-10-10T05:31:14.170Z] PID: 18180 TID: 27244 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-10-10T05:31:14.172Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-10-10T05:31:14.172Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-10-10T05:31:14.173Z] PID: 18180 TID: 28648 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [57320] 38 [2026-10-10T05:31:14.174Z] PID: 18180 TID: 28648 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [57321] 39 [2026-10-10T05:31:14.318Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 40 [2026-10-10T05:31:14.517Z] PID: 18180 TID: 27244 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 41 [2026-10-10T05:31:14.624Z] PID: 18180 TID: 28648 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-10 08:31:14 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 42 [2026-10-10T05:31:14.624Z] PID: 18180 TID: 28648 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-10 08:31:14 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 43 [2026-10-10T05:31:15.183Z] PID: 18180 TID: 6180 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 44 [2026-10-10T05:31:15.581Z] PID: 18180 TID: 13452 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57332] 45 [2026-10-10T05:31:15.612Z] PID: 18180 TID: 13452 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57332] 46 [2026-10-10T05:31:15.613Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 47 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 48 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 15924 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 49 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 26248 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 50 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 15924 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 52 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 27244 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 27244 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 27244 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 27244 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 56 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 26840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0670675,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":44524.235928,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":44524.2380674,"timestamp":17916100592597343,"weight":1.0}] 57 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 58 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 59 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 60 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 61 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 62 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 63 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 64 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 65 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 66 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 67 [2026-10-10T05:27:39.259Z] PID: 18180 TID: 26840 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0671524,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":44524.236013,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":44524.2381523,"timestamp":17916100592598194,"weight":1.0}] 68 [2026-10-10T05:27:39.261Z] PID: 18180 TID: 6180 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [57345] 69 [2026-10-10T05:27:39.346Z] PID: 18180 TID: 6180 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=57345], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 23920 | 70 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 71 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 27576 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1579938,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":44524.3268543,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":44524.3289937,"timestamp":17916100593506602,"weight":1.0}] 72 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-10-10T05:27:39.350Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-10-10T05:27:39.351Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 78 [2026-10-10T05:27:39.372Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 79 [2026-10-10T05:27:39.372Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 80 [2026-10-10T05:27:39.372Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 81 [2026-10-10T05:27:39.372Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 82 [2026-10-10T05:27:39.372Z] PID: 18180 TID: 21376 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.1796891,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1791610059000"},"systemUptime":44524.3485494,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":44524.350689,"timestamp":17916100593723558,"weight":1.0}] 83 [2026-10-10T05:27:39.383Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-10-10T05:27:39.402Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-10-10T05:27:39.433Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-10-10T05:27:39.434Z] PID: 18180 TID: 6180 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-10-10T05:27:39.434Z] PID: 18180 TID: 6180 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-10-10T05:27:39.434Z] PID: 18180 TID: 6180 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-10-10T05:27:39.434Z] PID: 18180 TID: 6180 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-10-10T05:27:39.434Z] PID: 18180 TID: 6180 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-10-10T05:27:39.434Z] PID: 18180 TID: 6180 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-10-10T05:27:39.465Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-10-10T05:27:39.465Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-10-10T05:27:39.465Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-10-10T05:27:39.540Z] PID: 18180 TID: 1788 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-10-10T05:27:39.540Z] PID: 18180 TID: 1788 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-10-10T05:27:40.149Z] PID: 18180 TID: 21376 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":2.9569698,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7153106,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":44525.1258303,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":44525.1279697,"timestamp":17916100601496366,"weight":1.0}] 114 [2026-10-10T05:27:40.149Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-10-10T05:27:40.149Z] PID: 18180 TID: 21376 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":2.9570187,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7154409,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":44525.1258792,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":44525.1280185,"timestamp":17916100601496856,"weight":1.0}] 116 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 121 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 122 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 123 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 124 [2026-10-10T05:27:40.180Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 125 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 126 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 127 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 26248 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 128 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 26248 WARN (ui::SpaViewController::closeWindow) No window 129 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 130 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 26248 INFO (eax::apps::app_main) Closing app, starting teardown 131 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 132 [2026-10-10T05:27:40.181Z] PID: 18180 TID: 21384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":2.9892516,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":44525.1581121,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":44525.1602515,"timestamp":17916100601819183,"weight":1.0}] 133 [2026-10-10T05:27:40.182Z] PID: 18180 TID: 21384 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":2.989261,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":44525.1581215,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":44525.1602608,"timestamp":17916100601819280,"weight":1.0}] 134 [2026-10-10T05:27:40.211Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 135 [2026-10-10T05:27:40.211Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 136 [2026-10-10T05:27:40.211Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 137 [2026-10-10T05:27:40.211Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 138 [2026-10-10T05:27:40.211Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 139 [2026-10-10T05:27:40.211Z] PID: 18180 TID: 6180 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 140 [2026-10-10T05:27:40.302Z] PID: 18180 TID: 26248 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 141 [2026-10-10T05:27:40.303Z] PID: 18180 TID: 26248 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 142 [2026-10-10T05:27:40.303Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 143 [2026-10-10T05:27:40.381Z] PID: 18180 TID: 3656 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 144 [2026-10-10T05:27:46.174Z] PID: 18180 TID: 6180 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 145 [2026-10-10T05:27:46.174Z] PID: 18180 TID: 26248 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-10-10T05:27:46.175Z] PID: 18180 TID: 26248 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-10-10T05:27:46.175Z] PID: 18180 TID: 26248 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-10-10T05:27:46.175Z] PID: 18180 TID: 26248 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-10-10T05:27:46.175Z] PID: 18180 TID: 26248 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-10-10T05:27:46.241Z] PID: 18180 TID: 26248 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-10-10T05:27:46.241Z] PID: 18180 TID: 26248 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-10-10T05:27:46.241Z] PID: 18180 TID: 26248 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-10T12:49:47.105Z] PID: 28876 TID: 28324 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-10T12:49:47.105Z] PID: 28876 TID: 28324 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-10T12:49:47.116Z] PID: 28876 TID: 28324 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[28876] 4 [2026-10-10T12:49:47.116Z] PID: 28876 TID: 28324 INFO (eax::apps::utils::logAppInfo) Version: 13.805.11-6320-346f7155b 5 [2026-10-10T12:49:47.116Z] PID: 28876 TID: 28324 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -silentOs -ls=Launcher] 6 [2026-10-10T12:49:47.116Z] PID: 28876 TID: 28324 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.11.6320-1791559590\EA Desktop\EADesktop.exe] 7 [2026-10-10T12:49:47.329Z] PID: 28876 TID: 28324 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-10T12:49:47.329Z] PID: 28876 TID: 28324 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-10T12:49:47.503Z] PID: 28876 TID: 28324 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-10-10T12:49:47.817Z] PID: 28876 TID: 28324 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-10-10T12:49:47.817Z] PID: 28876 TID: 28324 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-10-10T12:49:47.817Z] PID: 28876 TID: 28324 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-10-10T12:49:47.817Z] PID: 28876 TID: 28324 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-10-10T12:49:47.837Z] PID: 28876 TID: 28324 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-10-10T12:49:47.841Z] PID: 28876 TID: 28324 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-10-10T12:49:47.841Z] PID: 28876 TID: 28324 INFO (eax::apps::servicesInit) Services started. 17 [2026-10-10T12:49:47.841Z] PID: 28876 TID: 28324 INFO (eax::apps::app_main) Client started from updater: [false] 18 [2026-10-10T12:49:47.841Z] PID: 28876 TID: 30020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.8091274,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"Launcher"},"systemUptime":70836.4627255,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":70836.4491274,"timestamp":17916365878413064,"weight":1.0}] 19 [2026-10-10T12:49:47.841Z] PID: 28876 TID: 30020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.8091407,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":70836.462739,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":70836.4491407,"timestamp":17916365878413201,"weight":1.0}] 20 [2026-10-10T12:49:47.841Z] PID: 28876 TID: 28324 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-10-10T12:49:47.845Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-10-10T12:49:47.845Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-10-10T12:49:47.846Z] PID: 28876 TID: 28324 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-10-10T12:49:47.846Z] PID: 28876 TID: 28324 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-10-10T12:49:47.846Z] PID: 28876 TID: 28324 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-10-10T12:49:47.846Z] PID: 28876 TID: 28324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-10-10T12:49:47.846Z] PID: 28876 TID: 28324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-10-10T12:49:47.846Z] PID: 28876 TID: 28324 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-10-10T12:49:47.847Z] PID: 28876 TID: 30664 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-10-10T12:49:47.847Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-10-10T12:49:47.847Z] PID: 28876 TID: 30664 INFO (eax::apps::startup::StartupCoordinator::establishBgsConnection) BGS is already running 32 [2026-10-10T12:49:47.848Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 33 [2026-10-10T12:49:47.848Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 34 [2026-10-10T12:49:47.850Z] PID: 28876 TID: 29740 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [53723] 35 [2026-10-10T12:49:47.851Z] PID: 28876 TID: 29740 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [53724] 36 [2026-10-10T12:49:47.866Z] PID: 28876 TID: 14760 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:57332] 37 [2026-10-10T12:49:47.893Z] PID: 28876 TID: 14760 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:57332] 38 [2026-10-10T12:49:47.893Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 39 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 30664 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 40 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 30664 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 41 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 30664 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 42 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 30664 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 43 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 28432 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":0.8633084,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":0,"status":"ProceedToMainApp","upst":"none"},"systemUptime":70836.5169065,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":70836.5033084,"timestamp":17916363715908537,"weight":1.0}] 44 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 45 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 46 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 47 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 48 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 49 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 50 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 51 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 52 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 53 [2026-10-10T12:46:11.590Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 54 [2026-10-10T12:46:11.591Z] PID: 28876 TID: 28432 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":0.8633922,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":70836.5169904,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":70836.5033922,"timestamp":17916363715909376,"weight":1.0}] 55 [2026-10-10T12:46:11.592Z] PID: 28876 TID: 19328 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [53727] 56 [2026-10-10T12:46:11.672Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 57 [2026-10-10T12:46:11.706Z] PID: 28876 TID: 19328 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=53727], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 22484 | 58 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 59 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 60 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 61 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 62 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 63 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 30020 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":0.9842724,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":70836.6378706,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":70836.6242723,"timestamp":17916363717118178,"weight":1.0}] 64 [2026-10-10T12:46:11.711Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 65 [2026-10-10T12:46:11.712Z] PID: 28876 TID: 27944 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 66 [2026-10-10T12:46:11.712Z] PID: 28876 TID: 19328 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 67 [2026-10-10T12:46:11.712Z] PID: 28876 TID: 27944 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 68 [2026-10-10T12:46:11.712Z] PID: 28876 TID: 19328 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 69 [2026-10-10T12:46:11.712Z] PID: 28876 TID: 28324 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 70 [2026-10-10T12:46:11.713Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 71 [2026-10-10T12:46:11.742Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 72 [2026-10-10T12:46:11.742Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 73 [2026-10-10T12:46:11.742Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 74 [2026-10-10T12:46:11.742Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 75 [2026-10-10T12:46:11.742Z] PID: 28876 TID: 34224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":1.0147445,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1791636371000"},"systemUptime":70836.6683427,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":70836.6547445,"timestamp":17916363717422900,"weight":1.0}] 76 [2026-10-10T12:46:11.773Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 77 [2026-10-10T12:46:11.773Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 78 [2026-10-10T12:46:11.773Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 79 [2026-10-10T12:46:11.783Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 80 [2026-10-10T12:46:11.803Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 81 [2026-10-10T12:46:11.803Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 82 [2026-10-10T12:46:11.803Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 83 [2026-10-10T12:46:11.803Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 84 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 87 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 88 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 89 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 90 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 91 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 92 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 93 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 94 [2026-10-10T12:46:11.835Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 95 [2026-10-10T12:46:11.836Z] PID: 28876 TID: 19328 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 96 [2026-10-10T12:46:11.836Z] PID: 28876 TID: 19328 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 97 [2026-10-10T12:46:11.836Z] PID: 28876 TID: 19328 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 98 [2026-10-10T12:46:11.836Z] PID: 28876 TID: 19328 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 99 [2026-10-10T12:46:11.836Z] PID: 28876 TID: 19328 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 100 [2026-10-10T12:46:11.836Z] PID: 28876 TID: 19328 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 101 [2026-10-10T12:46:11.865Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 102 [2026-10-10T12:46:11.865Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 103 [2026-10-10T12:46:11.865Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 104 [2026-10-10T12:46:11.988Z] PID: 28876 TID: 29740 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-10 15:49:48 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 105 [2026-10-10T12:46:11.988Z] PID: 28876 TID: 29740 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-10 15:49:48 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 106 [2026-10-10T12:46:12.316Z] PID: 28876 TID: 34036 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 107 [2026-10-10T12:46:12.316Z] PID: 28876 TID: 34036 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 108 [2026-10-10T12:46:12.607Z] PID: 28876 TID: 34224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":1.8801101,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7714794,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":70837.5337082,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":70837.5201101,"timestamp":17916363726076555,"weight":1.0}] 109 [2026-10-10T12:46:12.607Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 110 [2026-10-10T12:46:12.607Z] PID: 28876 TID: 34224 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":1.8801519,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7715668,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":70837.5337501,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":70837.5201518,"timestamp":17916363726076975,"weight":1.0}] 111 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 112 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 113 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 114 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 115 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 116 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 117 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 118 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 119 [2026-10-10T12:46:12.623Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 120 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 121 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 122 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 28324 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 123 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 28324 WARN (ui::SpaViewController::closeWindow) No window 124 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 125 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 28324 INFO (eax::apps::app_main) Closing app, starting teardown 126 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 127 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 32188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":1.8978597,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":70837.5514579,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":70837.5378597,"timestamp":17916363726254051,"weight":1.0}] 128 [2026-10-10T12:46:12.625Z] PID: 28876 TID: 32188 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":1.897869,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":70837.5514672,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":70837.5378689,"timestamp":17916363726254147,"weight":1.0}] 129 [2026-10-10T12:46:12.653Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 130 [2026-10-10T12:46:12.653Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 131 [2026-10-10T12:46:12.653Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 132 [2026-10-10T12:46:12.653Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 133 [2026-10-10T12:46:12.653Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 134 [2026-10-10T12:46:12.653Z] PID: 28876 TID: 19328 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 135 [2026-10-10T12:46:12.746Z] PID: 28876 TID: 16296 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 136 [2026-10-10T12:46:12.761Z] PID: 28876 TID: 28324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 137 [2026-10-10T12:46:12.762Z] PID: 28876 TID: 28324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 138 [2026-10-10T12:46:12.762Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 139 [2026-10-10T12:46:18.179Z] PID: 28876 TID: 19328 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 140 [2026-10-10T12:46:18.179Z] PID: 28876 TID: 28324 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 141 [2026-10-10T12:46:18.179Z] PID: 28876 TID: 28324 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 142 [2026-10-10T12:46:18.179Z] PID: 28876 TID: 28324 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 143 [2026-10-10T12:46:18.179Z] PID: 28876 TID: 28324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 144 [2026-10-10T12:46:18.179Z] PID: 28876 TID: 28324 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 145 [2026-10-10T12:46:18.391Z] PID: 28876 TID: 28324 INFO (eax::apps::servicesTerm) Stopping services... 146 [2026-10-10T12:46:18.391Z] PID: 28876 TID: 28324 INFO (eax::apps::servicesTerm) Services stopped. 147 [2026-10-10T12:46:18.391Z] PID: 28876 TID: 28324 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-12T04:57:31.602Z] PID: 11540 TID: 3896 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-12T04:57:31.602Z] PID: 11540 TID: 3896 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-12T04:57:31.615Z] PID: 11540 TID: 3896 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[11540] 4 [2026-10-12T04:57:31.615Z] PID: 11540 TID: 3896 INFO (eax::apps::utils::logAppInfo) Version: 13.805.11-6320-346f7155b 5 [2026-10-12T04:57:31.615Z] PID: 11540 TID: 3896 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-12T04:57:31.615Z] PID: 11540 TID: 3896 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.11.6320-1791559590\EA Desktop\EADesktop.exe] 7 [2026-10-12T04:57:31.755Z] PID: 11540 TID: 3896 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-12T04:57:31.755Z] PID: 11540 TID: 3896 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-12T04:57:31.893Z] PID: 11540 TID: 3896 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-10-12T04:57:32.126Z] PID: 11540 TID: 3896 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-10-12T04:57:32.126Z] PID: 11540 TID: 3896 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-10-12T04:57:32.126Z] PID: 11540 TID: 3896 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-10-12T04:57:32.126Z] PID: 11540 TID: 3896 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-10-12T04:57:32.139Z] PID: 11540 TID: 3896 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-10-12T04:57:32.144Z] PID: 11540 TID: 3896 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-10-12T04:57:32.145Z] PID: 11540 TID: 3896 INFO (eax::apps::servicesInit) Services started. 17 [2026-10-12T04:57:32.145Z] PID: 11540 TID: 23808 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6565302,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":24472.7659025,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":24472.76553,"timestamp":17917810521451081,"weight":1.0}] 18 [2026-10-12T04:57:32.145Z] PID: 11540 TID: 3896 INFO (eax::apps::app_main) Client started from updater: [true] 19 [2026-10-12T04:57:32.145Z] PID: 11540 TID: 23808 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6565501,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":24472.7659222,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":24472.7655497,"timestamp":17917810521451281,"weight":1.0}] 20 [2026-10-12T04:57:32.156Z] PID: 11540 TID: 3896 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-10-12T04:57:32.170Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-10-12T04:57:32.171Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-10-12T04:57:32.171Z] PID: 11540 TID: 3896 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-10-12T04:57:32.171Z] PID: 11540 TID: 3896 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-10-12T04:57:32.171Z] PID: 11540 TID: 3896 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-10-12T04:57:32.171Z] PID: 11540 TID: 3896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-10-12T04:57:32.171Z] PID: 11540 TID: 3896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-10-12T04:57:32.173Z] PID: 11540 TID: 3896 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-10-12T04:57:32.173Z] PID: 11540 TID: 23576 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-10-12T04:57:32.173Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-10-12T04:57:32.173Z] PID: 11540 TID: 23576 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-10-12T04:57:32.173Z] PID: 11540 TID: 23576 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-10-12T04:57:32.174Z] PID: 11540 TID: 23576 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-10-12T04:57:32.174Z] PID: 11540 TID: 23576 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-10-12T04:57:32.177Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-10-12T04:57:32.177Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-10-12T04:57:32.288Z] PID: 11540 TID: 23576 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-10-12T04:57:32.319Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-10-12T04:57:32.325Z] PID: 11540 TID: 24856 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [54975] 40 [2026-10-12T04:57:32.326Z] PID: 11540 TID: 24856 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [54976] 41 [2026-10-12T04:57:32.655Z] PID: 11540 TID: 24856 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-12 07:57:32 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 42 [2026-10-12T04:57:32.655Z] PID: 11540 TID: 24856 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-12 07:57:32 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 43 [2026-10-12T04:57:33.169Z] PID: 11540 TID: 14708 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 44 [2026-10-12T04:57:33.169Z] PID: 11540 TID: 21184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.680721,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":24473.7900932,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":24473.7897207,"timestamp":17917810531692984,"weight":9.999998092651367}] 45 [2026-10-12T04:57:33.343Z] PID: 11540 TID: 16852 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:54986] 46 [2026-10-12T04:57:33.377Z] PID: 11540 TID: 16852 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:54986] 47 [2026-10-12T04:57:33.378Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 48 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 14708 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 49 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 1624 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 50 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 1624 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 51 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 23576 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 52 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 23576 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 53 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 23576 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 54 [2026-10-12T04:53:55.195Z] PID: 11540 TID: 14708 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 55 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 23808 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":1.965112,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":24474.0744841,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":24474.0741117,"timestamp":17917808351959404,"weight":1.0}] 56 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 3896 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 57 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 23576 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 58 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 59 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 60 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 61 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 62 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 63 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 64 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 65 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 66 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 67 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 68 [2026-10-12T04:53:55.196Z] PID: 11540 TID: 24568 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":1.9653784,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":24474.0747506,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":24474.0743781,"timestamp":17917808351962069,"weight":1.0}] 69 [2026-10-12T04:53:55.197Z] PID: 11540 TID: 14708 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [54995] 70 [2026-10-12T04:53:55.319Z] PID: 11540 TID: 14708 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=54995], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 27404 | 71 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 72 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 73 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 74 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 75 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 76 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-10-12T04:53:55.325Z] PID: 11540 TID: 21184 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.0945953,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":24474.2039676,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":24474.203595,"timestamp":17917808353254233,"weight":1.0}] 78 [2026-10-12T04:53:55.326Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 79 [2026-10-12T04:53:55.343Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 80 [2026-10-12T04:53:55.343Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 81 [2026-10-12T04:53:55.343Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 82 [2026-10-12T04:53:55.343Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 83 [2026-10-12T04:53:55.343Z] PID: 11540 TID: 23808 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.1125379,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1791780835000"},"systemUptime":24474.2219101,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":24474.2215377,"timestamp":17917808353433663,"weight":1.0}] 84 [2026-10-12T04:53:55.374Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-10-12T04:53:55.374Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-10-12T04:53:55.374Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-10-12T04:53:55.376Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 88 [2026-10-12T04:53:55.406Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 89 [2026-10-12T04:53:55.406Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 90 [2026-10-12T04:53:55.406Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 91 [2026-10-12T04:53:55.406Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 92 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 93 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 94 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 95 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 96 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 97 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 98 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 99 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 100 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 101 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 102 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 103 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 104 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 105 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 106 [2026-10-12T04:53:55.437Z] PID: 11540 TID: 14708 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 107 [2026-10-12T04:53:55.438Z] PID: 11540 TID: 14708 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 108 [2026-10-12T04:53:55.438Z] PID: 11540 TID: 14708 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 109 [2026-10-12T04:53:55.467Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 110 [2026-10-12T04:53:55.467Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 111 [2026-10-12T04:53:55.467Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 112 [2026-10-12T04:53:55.560Z] PID: 11540 TID: 24580 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 113 [2026-10-12T04:53:55.560Z] PID: 11540 TID: 24580 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 114 [2026-10-12T04:53:56.258Z] PID: 11540 TID: 23808 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0274559,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8198423,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":24475.1368282,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":24475.1364557,"timestamp":17917808362582845,"weight":1.0}] 115 [2026-10-12T04:53:56.258Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 116 [2026-10-12T04:53:56.258Z] PID: 11540 TID: 23808 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0275006,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.8201712,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":24475.136873,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":24475.1365002,"timestamp":17917808362583294,"weight":1.0}] 117 [2026-10-12T04:53:56.272Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 118 [2026-10-12T04:53:56.272Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 119 [2026-10-12T04:53:56.272Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 120 [2026-10-12T04:53:56.272Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 121 [2026-10-12T04:53:56.272Z] PID: 11540 TID: 14708 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 122 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 123 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 124 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 125 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 126 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 127 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 128 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 3896 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 129 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 3896 WARN (ui::SpaViewController::closeWindow) No window 130 [2026-10-12T04:53:56.273Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 131 [2026-10-12T04:53:56.274Z] PID: 11540 TID: 3896 INFO (eax::apps::app_main) Closing app, starting teardown 132 [2026-10-12T04:53:56.274Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 133 [2026-10-12T04:53:56.274Z] PID: 11540 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":3.0439365,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":24475.1533088,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":24475.1529362,"timestamp":17917808362747648,"weight":1.0}] 134 [2026-10-12T04:53:56.274Z] PID: 11540 TID: 26068 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":3.0439459,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":24475.1533183,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":24475.1529456,"timestamp":17917808362747747,"weight":1.0}] 135 [2026-10-12T04:53:56.303Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 136 [2026-10-12T04:53:56.303Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 137 [2026-10-12T04:53:56.303Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 138 [2026-10-12T04:53:56.303Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 139 [2026-10-12T04:53:56.303Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 140 [2026-10-12T04:53:56.304Z] PID: 11540 TID: 14708 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 141 [2026-10-12T04:53:56.397Z] PID: 11540 TID: 3896 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 142 [2026-10-12T04:53:56.397Z] PID: 11540 TID: 3896 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 143 [2026-10-12T04:53:56.397Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 144 [2026-10-12T04:53:56.413Z] PID: 11540 TID: 20620 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 145 [2026-10-12T04:54:01.736Z] PID: 11540 TID: 14708 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 146 [2026-10-12T04:54:01.736Z] PID: 11540 TID: 3896 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 147 [2026-10-12T04:54:01.737Z] PID: 11540 TID: 3896 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 148 [2026-10-12T04:54:01.737Z] PID: 11540 TID: 3896 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 149 [2026-10-12T04:54:01.737Z] PID: 11540 TID: 3896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 150 [2026-10-12T04:54:01.737Z] PID: 11540 TID: 3896 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 151 [2026-10-12T04:54:01.916Z] PID: 11540 TID: 3896 INFO (eax::apps::servicesTerm) Stopping services... 152 [2026-10-12T04:54:01.916Z] PID: 11540 TID: 3896 INFO (eax::apps::servicesTerm) Services stopped. 153 [2026-10-12T04:54:01.916Z] PID: 11540 TID: 3896 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-15T04:53:12.154Z] PID: 14168 TID: 28792 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-15T04:53:12.154Z] PID: 14168 TID: 28792 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-15T04:53:12.168Z] PID: 14168 TID: 28792 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[14168] 4 [2026-10-15T04:53:12.168Z] PID: 14168 TID: 28792 INFO (eax::apps::utils::logAppInfo) Version: 13.805.11-6320-346f7155b 5 [2026-10-15T04:53:12.168Z] PID: 14168 TID: 28792 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -gameSdkPort=3216] 6 [2026-10-15T04:53:12.168Z] PID: 14168 TID: 28792 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.805.11.6320-1791559590\EA Desktop\EADesktop.exe] 7 [2026-10-15T04:53:12.310Z] PID: 14168 TID: 28792 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 8 [2026-10-15T04:53:12.310Z] PID: 14168 TID: 28792 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 9 [2026-10-15T04:53:12.741Z] PID: 14168 TID: 28792 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 10 [2026-10-15T04:53:12.742Z] PID: 14168 TID: 28792 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 11 [2026-10-15T04:53:12.742Z] PID: 14168 TID: 28792 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 12 [2026-10-15T04:53:12.742Z] PID: 14168 TID: 28792 INFO (eax::services::language::init) Language init: resolved default language=[tr] 13 [2026-10-15T04:53:12.742Z] PID: 14168 TID: 28792 INFO (eax::services::language::init) Language init: language=[tr] 14 [2026-10-15T04:53:12.759Z] PID: 14168 TID: 28792 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 15 [2026-10-15T04:53:12.764Z] PID: 14168 TID: 28792 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 16 [2026-10-15T04:53:12.765Z] PID: 14168 TID: 28792 INFO (eax::apps::servicesInit) Services started. 17 [2026-10-15T04:53:12.765Z] PID: 14168 TID: 28412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6894607,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":48507.3887745,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":48507.3764604,"timestamp":17920399927652848,"weight":1.0}] 18 [2026-10-15T04:53:12.765Z] PID: 14168 TID: 28412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6894807,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":48507.3887945,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":48507.3764803,"timestamp":17920399927653051,"weight":1.0}] 19 [2026-10-15T04:53:12.765Z] PID: 14168 TID: 28792 INFO (eax::apps::app_main) Client started from updater: [true] 20 [2026-10-15T04:53:12.776Z] PID: 14168 TID: 28792 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 21 [2026-10-15T04:53:12.793Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 22 [2026-10-15T04:53:12.794Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 23 [2026-10-15T04:53:12.794Z] PID: 14168 TID: 28792 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 24 [2026-10-15T04:53:12.795Z] PID: 14168 TID: 28792 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 25 [2026-10-15T04:53:12.795Z] PID: 14168 TID: 28792 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 26 [2026-10-15T04:53:12.795Z] PID: 14168 TID: 28792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 27 [2026-10-15T04:53:12.795Z] PID: 14168 TID: 28792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 28 [2026-10-15T04:53:12.796Z] PID: 14168 TID: 28792 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 29 [2026-10-15T04:53:12.797Z] PID: 14168 TID: 21672 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 30 [2026-10-15T04:53:12.797Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 31 [2026-10-15T04:53:12.797Z] PID: 14168 TID: 21672 INFO (eax::apps::startup::showStartupUiForBgsStart) Skipping BGS startup UI in Razor mode 32 [2026-10-15T04:53:12.797Z] PID: 14168 TID: 21672 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 33 [2026-10-15T04:53:12.797Z] PID: 14168 TID: 21672 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 34 [2026-10-15T04:53:12.797Z] PID: 14168 TID: 21672 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 35 [2026-10-15T04:53:12.802Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 36 [2026-10-15T04:53:12.802Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 37 [2026-10-15T04:53:12.927Z] PID: 14168 TID: 21672 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 38 [2026-10-15T04:53:12.966Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 39 [2026-10-15T04:53:12.973Z] PID: 14168 TID: 9336 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [54475] 40 [2026-10-15T04:53:12.974Z] PID: 14168 TID: 9336 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [54476] 41 [2026-10-15T04:53:13.301Z] PID: 14168 TID: 9336 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-15 07:53:13 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 42 [2026-10-15T04:53:13.301Z] PID: 14168 TID: 9336 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-15 07:53:13 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 43 [2026-10-15T04:53:13.804Z] PID: 14168 TID: 13872 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 44 [2026-10-15T04:53:13.999Z] PID: 14168 TID: 2368 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:54486] 45 [2026-10-15T04:53:14.037Z] PID: 14168 TID: 2368 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:54486] 46 [2026-10-15T04:53:14.038Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 47 [2026-10-15T04:53:14.092Z] PID: 14168 TID: 28792 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 48 [2026-10-15T04:53:14.092Z] PID: 14168 TID: 13872 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 49 [2026-10-15T04:53:14.092Z] PID: 14168 TID: 13872 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 50 [2026-10-15T04:53:14.092Z] PID: 14168 TID: 23584 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 51 [2026-10-15T04:53:14.092Z] PID: 14168 TID: 23584 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 52 [2026-10-15T04:49:35.077Z] PID: 14168 TID: 21672 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 21672 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 21672 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 28412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.1058051,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"recommended"},"systemUptime":48508.8051189,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":48508.7928049,"timestamp":17920397750781909,"weight":1.0}] 56 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 21672 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 57 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 58 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 59 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 60 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 61 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 62 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 63 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 64 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 65 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 66 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 67 [2026-10-15T04:49:35.078Z] PID: 14168 TID: 18116 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.1060419,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":48508.8053557,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":48508.7930416,"timestamp":17920397750784279,"weight":1.0}] 68 [2026-10-15T04:49:35.079Z] PID: 14168 TID: 13872 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [54496] 69 [2026-10-15T04:49:35.211Z] PID: 14168 TID: 13872 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=54496], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 16516 | 70 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 71 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 72 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 73 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 74 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 75 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 22244 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.2443395,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":48508.9436533,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":48508.9313392,"timestamp":17920397752167250,"weight":1.0}] 76 [2026-10-15T04:49:35.216Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 77 [2026-10-15T04:49:35.217Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 78 [2026-10-15T04:49:35.247Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 79 [2026-10-15T04:49:35.247Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 80 [2026-10-15T04:49:35.247Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 81 [2026-10-15T04:49:35.247Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 82 [2026-10-15T04:49:35.247Z] PID: 14168 TID: 28412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.2747675,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1792039775000"},"systemUptime":48508.9740813,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":48508.9617673,"timestamp":17920397752471532,"weight":1.0}] 83 [2026-10-15T04:49:35.257Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 84 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 85 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 86 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 87 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 88 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 89 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 90 [2026-10-15T04:49:35.277Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 91 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 94 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 95 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 96 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 97 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 98 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 99 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 100 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 101 [2026-10-15T04:49:35.307Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 102 [2026-10-15T04:49:35.308Z] PID: 14168 TID: 13872 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 103 [2026-10-15T04:49:35.308Z] PID: 14168 TID: 13872 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 104 [2026-10-15T04:49:35.308Z] PID: 14168 TID: 13872 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 105 [2026-10-15T04:49:35.308Z] PID: 14168 TID: 13872 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 106 [2026-10-15T04:49:35.309Z] PID: 14168 TID: 13872 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 107 [2026-10-15T04:49:35.309Z] PID: 14168 TID: 13872 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 108 [2026-10-15T04:49:35.338Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 109 [2026-10-15T04:49:35.338Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 110 [2026-10-15T04:49:35.338Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 111 [2026-10-15T04:49:35.477Z] PID: 14168 TID: 26328 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 112 [2026-10-15T04:49:35.477Z] PID: 14168 TID: 26328 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 113 [2026-10-15T04:49:36.098Z] PID: 14168 TID: 28412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.1261181,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7889479,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":48509.8254319,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":48509.8131179,"timestamp":17920397760985039,"weight":1.0}] 114 [2026-10-15T04:49:36.098Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 115 [2026-10-15T04:49:36.098Z] PID: 14168 TID: 28412 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.1261689,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7896225,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":48509.8254828,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":48509.8131686,"timestamp":17920397760985549,"weight":1.0}] 116 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 117 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 118 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 119 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 120 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 121 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 122 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 123 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 124 [2026-10-15T04:49:36.113Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 125 [2026-10-15T04:49:36.114Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 126 [2026-10-15T04:49:36.114Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 127 [2026-10-15T04:49:36.114Z] PID: 14168 TID: 28792 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 128 [2026-10-15T04:49:36.114Z] PID: 14168 TID: 28792 WARN (ui::SpaViewController::closeWindow) No window 129 [2026-10-15T04:49:36.114Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 130 [2026-10-15T04:49:36.115Z] PID: 14168 TID: 28792 INFO (eax::apps::app_main) Closing app, starting teardown 131 [2026-10-15T04:49:36.115Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 132 [2026-10-15T04:49:36.115Z] PID: 14168 TID: 13140 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":3.1432495,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":48509.8425632,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":48509.8302492,"timestamp":17920397761156352,"weight":1.0}] 133 [2026-10-15T04:49:36.115Z] PID: 14168 TID: 13140 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":3.1432592,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":48509.842573,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":48509.8302588,"timestamp":17920397761156452,"weight":1.0}] 134 [2026-10-15T04:49:36.144Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 135 [2026-10-15T04:49:36.144Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 136 [2026-10-15T04:49:36.144Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 137 [2026-10-15T04:49:36.144Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 138 [2026-10-15T04:49:36.144Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 139 [2026-10-15T04:49:36.144Z] PID: 14168 TID: 13872 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 140 [2026-10-15T04:49:36.237Z] PID: 14168 TID: 28792 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 141 [2026-10-15T04:49:36.237Z] PID: 14168 TID: 28792 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 142 [2026-10-15T04:49:36.238Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 143 [2026-10-15T04:49:36.315Z] PID: 14168 TID: 27904 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 144 [2026-10-15T04:49:41.817Z] PID: 14168 TID: 13872 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 145 [2026-10-15T04:49:41.818Z] PID: 14168 TID: 28792 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 146 [2026-10-15T04:49:41.818Z] PID: 14168 TID: 28792 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 147 [2026-10-15T04:49:41.818Z] PID: 14168 TID: 28792 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 148 [2026-10-15T04:49:41.818Z] PID: 14168 TID: 28792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 149 [2026-10-15T04:49:41.818Z] PID: 14168 TID: 28792 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 150 [2026-10-15T04:49:41.987Z] PID: 14168 TID: 28792 INFO (eax::apps::servicesTerm) Stopping services... 151 [2026-10-15T04:49:41.987Z] PID: 14168 TID: 28792 INFO (eax::apps::servicesTerm) Services stopped. 152 [2026-10-15T04:49:41.988Z] PID: 14168 TID: 28792 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-16T08:22:05.351Z] PID: 30664 TID: 30668 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-16T08:22:05.351Z] PID: 30664 TID: 30668 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-16T08:22:05.351Z] PID: 30664 TID: 30668 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 4 [2026-10-16T08:22:05.351Z] PID: 30664 TID: 30668 INFO (eax::services::settings::setMode) Setting mode to: [razor] 5 [2026-10-16T08:22:05.351Z] PID: 30664 TID: 30668 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 6 [2026-10-16T08:22:05.351Z] PID: 30664 TID: 30668 INFO (eax::services::settings::setMode) Setting mode to: [razor] 7 [2026-10-16T08:22:05.362Z] PID: 30664 TID: 30668 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[30664] 8 [2026-10-16T08:22:05.362Z] PID: 30664 TID: 30668 INFO (eax::apps::utils::logAppInfo) Version: 13.809.0-6322-ebe13ce01 9 [2026-10-16T08:22:05.362Z] PID: 30664 TID: 30668 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -mode=razor -gameSdkPort=3216] 10 [2026-10-16T08:22:05.362Z] PID: 30664 TID: 30668 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.809.0.6322-1792040675\EA Desktop\EADesktop.exe] 11 [2026-10-16T08:22:05.486Z] PID: 30664 TID: 30668 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 12 [2026-10-16T08:22:05.486Z] PID: 30664 TID: 30668 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 13 [2026-10-16T08:22:05.617Z] PID: 30664 TID: 30668 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 14 [2026-10-16T08:22:05.954Z] PID: 30664 TID: 30668 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 15 [2026-10-16T08:22:05.955Z] PID: 30664 TID: 30668 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 16 [2026-10-16T08:22:05.955Z] PID: 30664 TID: 30668 INFO (eax::services::language::init) Language init: resolved default language=[tr] 17 [2026-10-16T08:22:05.955Z] PID: 30664 TID: 30668 INFO (eax::services::language::init) Language init: language=[tr] 18 [2026-10-16T08:22:05.968Z] PID: 30664 TID: 30668 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 19 [2026-10-16T08:22:05.972Z] PID: 30664 TID: 30668 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 20 [2026-10-16T08:22:05.972Z] PID: 30664 TID: 30668 INFO (eax::apps::servicesInit) Services started. 21 [2026-10-16T08:22:05.972Z] PID: 30664 TID: 30668 INFO (eax::apps::app_main) Client started from updater: [true] 22 [2026-10-16T08:22:05.972Z] PID: 30664 TID: 30320 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.6752579,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":22034.5891503,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":22034.5812578,"timestamp":17921389259726199,"weight":1.0}] 23 [2026-10-16T08:22:05.972Z] PID: 30664 TID: 30320 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.6752716,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":22034.589164,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":22034.5812714,"timestamp":17921389259726337,"weight":1.0}] 24 [2026-10-16T08:22:05.973Z] PID: 30664 TID: 30668 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 25 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 26 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 27 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 28 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 29 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 30 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 31 [2026-10-16T08:22:05.978Z] PID: 30664 TID: 30668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 32 [2026-10-16T08:22:05.979Z] PID: 30664 TID: 30668 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 33 [2026-10-16T08:22:05.980Z] PID: 30664 TID: 30304 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 34 [2026-10-16T08:22:05.980Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 35 [2026-10-16T08:22:05.980Z] PID: 30664 TID: 30304 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 36 [2026-10-16T08:22:05.980Z] PID: 30664 TID: 30304 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 37 [2026-10-16T08:22:05.980Z] PID: 30664 TID: 30304 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 38 [2026-10-16T08:22:05.983Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 39 [2026-10-16T08:22:05.983Z] PID: 30664 TID: 28848 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [54256] 40 [2026-10-16T08:22:05.983Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 41 [2026-10-16T08:22:05.984Z] PID: 30664 TID: 28848 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [54257] 42 [2026-10-16T08:22:06.117Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 43 [2026-10-16T08:22:06.117Z] PID: 30664 TID: 30668 INFO (eax::ui::StartupViewController::handleMessage) Skipping Connecting startup UI in Razor mode 44 [2026-10-16T08:22:06.433Z] PID: 30664 TID: 28848 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-16 11:22:06 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 45 [2026-10-16T08:22:06.433Z] PID: 30664 TID: 28848 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-16 11:22:06 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 46 [2026-10-16T08:22:06.450Z] PID: 30664 TID: 30304 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 47 [2026-10-16T08:22:06.992Z] PID: 30664 TID: 28784 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 48 [2026-10-16T08:22:06.992Z] PID: 30664 TID: 30324 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [ipc.send.erro]: [{"appUptime":1.6955056,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"stub invalid","type":"eax::foundation::messaging::AnyMessage"},"systemUptime":22035.6093979,"taxonomy":"ipc.send.erro","throttleCount":0,"timeSinceSystemResume":22035.6015058,"timestamp":17921389269928673,"weight":9.999998092651367}] 49 [2026-10-16T08:22:07.508Z] PID: 30664 TID: 28752 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:54274] 50 [2026-10-16T08:22:07.538Z] PID: 30664 TID: 28752 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:54274] 51 [2026-10-16T08:22:07.539Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 52 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 30304 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 53 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 30304 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 54 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 30304 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 55 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 30304 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 56 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 30320 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.2479048,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":22036.1617972,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":22036.1539048,"timestamp":17921387091911605,"weight":1.0}] 57 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 58 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 59 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 60 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 61 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 62 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 63 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 64 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 65 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 66 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 67 [2026-10-16T08:18:29.191Z] PID: 30664 TID: 30320 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.2480215,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":22036.1619139,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":22036.1540213,"timestamp":17921387091912772,"weight":1.0}] 68 [2026-10-16T08:18:29.192Z] PID: 30664 TID: 28784 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [54288] 69 [2026-10-16T08:18:29.280Z] PID: 30664 TID: 28784 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=54288], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 31464 | 70 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 71 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 30368 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.3409384,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":22036.2548308,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":22036.2469383,"timestamp":17921387092841936,"weight":1.0}] 72 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 73 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 74 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 75 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 76 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 77 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 78 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 30312 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 79 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 30312 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 80 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 28784 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 81 [2026-10-16T08:18:29.284Z] PID: 30664 TID: 30668 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 82 [2026-10-16T08:18:29.285Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 83 [2026-10-16T08:18:29.307Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 84 [2026-10-16T08:18:29.307Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 85 [2026-10-16T08:18:29.307Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 86 [2026-10-16T08:18:29.307Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 87 [2026-10-16T08:18:29.307Z] PID: 30664 TID: 30316 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.3642643,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1792138709000"},"systemUptime":22036.2781565,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":22036.2702642,"timestamp":17921387093075194,"weight":1.0}] 88 [2026-10-16T08:18:29.317Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 89 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 90 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 91 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 92 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 93 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 94 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 95 [2026-10-16T08:18:29.337Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 96 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 97 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 98 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 99 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 100 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 101 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 102 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 103 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 104 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 105 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 106 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 107 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 108 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 109 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 110 [2026-10-16T08:18:29.368Z] PID: 30664 TID: 28784 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 111 [2026-10-16T08:18:29.369Z] PID: 30664 TID: 28784 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 112 [2026-10-16T08:18:29.369Z] PID: 30664 TID: 28784 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 113 [2026-10-16T08:18:29.399Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 114 [2026-10-16T08:18:29.399Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 115 [2026-10-16T08:18:29.399Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 116 [2026-10-16T08:18:29.876Z] PID: 30664 TID: 28844 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 117 [2026-10-16T08:18:29.876Z] PID: 30664 TID: 28844 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 118 [2026-10-16T08:18:30.072Z] PID: 30664 TID: 30316 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.1296386,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7037473,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":22037.043531,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":22037.0356386,"timestamp":17921387100728943,"weight":1.0}] 119 [2026-10-16T08:18:30.073Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 120 [2026-10-16T08:18:30.073Z] PID: 30664 TID: 30316 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.129683,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7038962,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":22037.0435754,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":22037.0356828,"timestamp":17921387100729388,"weight":1.0}] 121 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 122 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 123 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 124 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 125 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 126 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 127 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 128 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 129 [2026-10-16T08:18:30.087Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 130 [2026-10-16T08:18:30.088Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 131 [2026-10-16T08:18:30.088Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 132 [2026-10-16T08:18:30.088Z] PID: 30664 TID: 30668 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 133 [2026-10-16T08:18:30.088Z] PID: 30664 TID: 30668 WARN (ui::SpaViewController::closeWindow) No window 134 [2026-10-16T08:18:30.088Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 135 [2026-10-16T08:18:30.088Z] PID: 30664 TID: 30668 INFO (eax::apps::app_main) Closing app, starting teardown 136 [2026-10-16T08:18:30.089Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 137 [2026-10-16T08:18:30.089Z] PID: 30664 TID: 30328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":3.1457452,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":22037.0596377,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":22037.0517452,"timestamp":17921387100890009,"weight":1.0}] 138 [2026-10-16T08:18:30.089Z] PID: 30664 TID: 30328 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":3.1457534,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":22037.0596459,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":22037.0517533,"timestamp":17921387100890092,"weight":1.0}] 139 [2026-10-16T08:18:30.118Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 140 [2026-10-16T08:18:30.118Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 141 [2026-10-16T08:18:30.118Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 142 [2026-10-16T08:18:30.118Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 143 [2026-10-16T08:18:30.118Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 144 [2026-10-16T08:18:30.118Z] PID: 30664 TID: 28784 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 145 [2026-10-16T08:18:30.213Z] PID: 30664 TID: 30668 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 146 [2026-10-16T08:18:30.213Z] PID: 30664 TID: 30668 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 147 [2026-10-16T08:18:30.214Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 148 [2026-10-16T08:18:30.291Z] PID: 30664 TID: 28780 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 149 [2026-10-16T08:18:35.592Z] PID: 30664 TID: 28784 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 150 [2026-10-16T08:18:35.592Z] PID: 30664 TID: 30668 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 151 [2026-10-16T08:18:35.593Z] PID: 30664 TID: 30668 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 152 [2026-10-16T08:18:35.593Z] PID: 30664 TID: 30668 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 153 [2026-10-16T08:18:35.593Z] PID: 30664 TID: 30668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 154 [2026-10-16T08:18:35.593Z] PID: 30664 TID: 30668 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 155 [2026-10-16T08:18:36.011Z] PID: 30664 TID: 30668 INFO (eax::apps::servicesTerm) Stopping services... 156 [2026-10-16T08:18:36.011Z] PID: 30664 TID: 30668 INFO (eax::apps::servicesTerm) Services stopped. 157 [2026-10-16T08:18:36.011Z] PID: 30664 TID: 30668 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye 1 [2026-10-17T06:59:17.298Z] PID: 28080 TID: 24776 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 2 [2026-10-17T06:59:17.298Z] PID: 28080 TID: 24776 INFO (eax::services::settings::setMode) Setting mode to: [razor] 3 [2026-10-17T06:59:17.298Z] PID: 28080 TID: 24776 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 4 [2026-10-17T06:59:17.298Z] PID: 28080 TID: 24776 INFO (eax::services::settings::setMode) Setting mode to: [razor] 5 [2026-10-17T06:59:17.298Z] PID: 28080 TID: 24776 INFO (eax::services::settings::setRazorMode) Setting mode to: [razor] 6 [2026-10-17T06:59:17.298Z] PID: 28080 TID: 24776 INFO (eax::services::settings::setMode) Setting mode to: [razor] 7 [2026-10-17T06:59:17.309Z] PID: 28080 TID: 24776 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EADesktop], configurable[false], buildType[opt], env[production], elevated[false], processId[28080] 8 [2026-10-17T06:59:17.309Z] PID: 28080 TID: 24776 INFO (eax::apps::utils::logAppInfo) Version: 13.809.0-6322-ebe13ce01 9 [2026-10-17T06:59:17.309Z] PID: 28080 TID: 24776 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe -updater_call -ls=LaunchHelper -silentOs -mode=razor -gameSdkPort=3216] 10 [2026-10-17T06:59:17.309Z] PID: 28080 TID: 24776 INFO (eax::apps::utils::logAppInfo) Canonical path: [C:\Program Files\Electronic Arts\EA Desktop\13.809.0.6322-1792040675\EA Desktop\EADesktop.exe] 11 [2026-10-17T06:59:17.412Z] PID: 28080 TID: 24776 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 12 [2026-10-17T06:59:17.412Z] PID: 28080 TID: 24776 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 13 [2026-10-17T06:59:17.425Z] PID: 28080 TID: 24776 INFO (eax::services::telemetry::RattTelemetrySenderV2::init) machash 4d17c1f2b841503004cfa47ccd0d8b341c980b15 default update bucket id 6 14 [2026-10-17T06:59:17.426Z] PID: 28080 TID: 24776 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 15 [2026-10-17T06:59:17.426Z] PID: 28080 TID: 24776 ERROR (eax::services::localStorage::sendTelemetryOnError) User Data Storage error: type=[DataDecryptError] category=[CONF-production] msg=[Invalid result] 16 [2026-10-17T06:59:17.426Z] PID: 28080 TID: 24776 ERROR (eax::services::config::ConfigLibrary::loadFromFile) Failed to deserialize the config store 17 [2026-10-17T06:59:17.597Z] PID: 28080 TID: 24776 INFO (eax::apps::AppConfigUtil::loadCloudConfig) Cloud config signature check passed 18 [2026-10-17T06:59:17.803Z] PID: 28080 TID: 24776 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 19 [2026-10-17T06:59:17.803Z] PID: 28080 TID: 24776 INFO (eax::services::language::init) Language init: settingsLanguage=[], systemLocale=[tr-tr], systemCountry=[tr] 20 [2026-10-17T06:59:17.803Z] PID: 28080 TID: 24776 INFO (eax::services::language::init) Language init: resolved default language=[tr] 21 [2026-10-17T06:59:17.803Z] PID: 28080 TID: 24776 INFO (eax::services::language::init) Language init: language=[tr] 22 [2026-10-17T06:59:17.820Z] PID: 28080 TID: 24776 INFO (eax::apps::AppMainCommon::init) Listening for PowerStateChange events 23 [2026-10-17T06:59:17.821Z] PID: 28080 TID: 24776 INFO (eax::services::cefUtils::CookieManager::init) Skipping CEF cookie manager init because CEF is not initialized 24 [2026-10-17T06:59:17.821Z] PID: 28080 TID: 24776 INFO (eax::apps::servicesInit) Services started. 25 [2026-10-17T06:59:17.821Z] PID: 28080 TID: 24776 INFO (eax::apps::app_main) Client started from updater: [true] 26 [2026-10-17T06:59:17.821Z] PID: 28080 TID: 29120 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.strt]: [{"appUptime":0.5782745,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"admin":false,"app":"EADesktop.exe","ls":"LaunchHelper"},"systemUptime":63807.4411424,"taxonomy":"boot.sess.strt","throttleCount":0,"timeSinceSystemResume":63807.4372744,"timestamp":17922203578215163,"weight":1.0}] 27 [2026-10-17T06:59:17.821Z] PID: 28080 TID: 29120 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_start]: [{"appUptime":0.5782926,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"status":"success"},"systemUptime":63807.4411606,"taxonomy":"boot_start","throttleCount":0,"timeSinceSystemResume":63807.4372925,"timestamp":17922203578215347,"weight":1.0}] 28 [2026-10-17T06:59:17.823Z] PID: 28080 TID: 24776 INFO (eax::components::auth::AuthComponent::Impl::Impl) Initializing Auth Component - IsSteamDeck [false], Wine [false] 29 [2026-10-17T06:59:17.828Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::onPreInit) Initializing... 30 [2026-10-17T06:59:17.828Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::onPreInit) Initialization completed 31 [2026-10-17T06:59:17.829Z] PID: 28080 TID: 24776 INFO (eax::apps::DesktopCoordinator::updateNetworkStatus) Changing network state to 2 32 [2026-10-17T06:59:17.829Z] PID: 28080 TID: 24776 WARN (eax::foundation::messaging::Mailbox::broadcast) [Message] --- PostOffice not started yet, queuing message [NetworkStatusChanged][:0] 33 [2026-10-17T06:59:17.829Z] PID: 28080 TID: 24776 INFO (eax::foundation::StateMachineBase::start) DesktopFSM[]: started 34 [2026-10-17T06:59:17.829Z] PID: 28080 TID: 24776 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[]: state changed: (invalid) -> awaitingMainAppReady 35 [2026-10-17T06:59:17.829Z] PID: 28080 TID: 24776 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: entering state awaitingMainAppReady 36 [2026-10-17T06:59:17.829Z] PID: 28080 TID: 24776 WARN (eax::services::cefUtils::start) Skipping CEF start because CEF initialization did not complete 37 [2026-10-17T06:59:17.830Z] PID: 28080 TID: 24836 INFO (eax::apps::startup::StartupCoordinator::begin) Beginning startup flow 38 [2026-10-17T06:59:17.830Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::init) Initializing UI... 39 [2026-10-17T06:59:17.830Z] PID: 28080 TID: 24836 INFO (eax::apps::startBgService) Launcher: detected service paused/stopped 40 [2026-10-17T06:59:17.830Z] PID: 28080 TID: 24836 INFO (eax::services::platform::ServiceControlManager::startService) Starting service 'EABackgroundService'... 41 [2026-10-17T06:59:17.830Z] PID: 28080 TID: 24836 INFO (eax::services::platform::`anonymous-namespace'::Win32Service::startService) Starting service 'EABackgroundService', args = '' 42 [2026-10-17T06:59:17.831Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::init) Ui initialization completed 43 [2026-10-17T06:59:17.832Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Initializing Qt resources... 44 [2026-10-17T06:59:17.834Z] PID: 28080 TID: 10700 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[steamProxy] : Ipc Server listening on [localhost:0] port [65045] 45 [2026-10-17T06:59:17.835Z] PID: 28080 TID: 10700 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[egsProxy] : Ipc Server listening on [localhost:0] port [65046] 46 [2026-10-17T06:59:17.965Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::initQtResources) Qt resources initialization completed 47 [2026-10-17T06:59:17.965Z] PID: 28080 TID: 24776 INFO (eax::ui::StartupViewController::handleMessage) Skipping Connecting startup UI in Razor mode 48 [2026-10-17T06:59:18.191Z] PID: 28080 TID: 24836 INFO (eax::services::platform::ServiceControlManager::startService) Service started successfully: 'EABackgroundService' 49 [2026-10-17T06:59:18.282Z] PID: 28080 TID: 10700 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-17 09:59:18 ERROR>PersistenceService>The persistence service is not initialized yet, please call IPersistenceService::initializeDelegate(). 50 [2026-10-17T06:59:18.282Z] PID: 28080 TID: 10700 INFO (?) [SocialSDK] [ERROR] SocialSdk Error (Origin::SocialSdk::CoreModule::onEadpFoundationLogMessage:116): 2026-10-17 09:59:18 ERROR>PersistenceContainerUpdateJob>Failed to update container because the Persistence Service is not initialized. 51 [2026-10-17T06:59:18.845Z] PID: 28080 TID: 23436 ERROR (eax::services::ipc::logError) Can't create unary request, uri: [eax::foundation::messaging::AnyMessage], error: [stub invalid] 52 [2026-10-17T06:59:19.240Z] PID: 28080 TID: 23500 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], target: [localhost:65058] 53 [2026-10-17T06:59:19.271Z] PID: 28080 TID: 23500 INFO (eax::services::ipc::IpcClient::Impl::establishLocked) IPC client [EADesktop.exe], connected to [localhost:65058] 54 [2026-10-17T06:59:19.271Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::bgsIpcConnectivityChanged) BGS connectivity changed. isConnected[true] 55 [2026-10-17T06:55:40.068Z] PID: 28080 TID: 12516 INFO (eax::components::clientcache::ClientCatalogCache::handleCatalogUpdated) Catalog store created 56 [2026-10-17T06:55:40.068Z] PID: 28080 TID: 12516 INFO (eax::components::clientcache::ClientCatalogStore::updateInfos) Client catalog cache: SYNC COMPLETE 57 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 24776 INFO (eax::ui::GamesManagerProxy::handleInstallQueueUpdated) emit onInstallQueueChanged 58 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 ERROR (eax::apps::DesktopComponent::Impl::handleMessage) Reconcile system config failed. 59 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::components::ui::GameData::handleInstallStoreAdded) Initializing InstallStore from cache using installStoreCacheId=[4304608021713022131] 60 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 24836 INFO (eax::apps::startup::StartupCoordinator::checkForUpdates) Client update not required 61 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 24836 INFO (eax::apps::CommandProtocolController::handleUpdatesCheckCompleted) Updates check completed 62 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 24836 INFO (eax::apps::CommandProtocolController::handleStartupFlowCompleted) Startup flow completed 63 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 24836 INFO (eax::apps::startup::StartupCoordinator::begin) End of startup flow, result[ProceedToMainApp], reason[Update Not Required] 64 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 29120 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.summary]: [{"appUptime":2.0352027,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"context":"Update Not Required","sdur":1,"status":"ProceedToMainApp","upst":"none"},"systemUptime":63808.8980705,"taxonomy":"app.strt.summary","throttleCount":0,"timeSinceSystemResume":63808.8942026,"timestamp":17922201400696036,"weight":1.0}] 65 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::apps::startup::StartupCoordinator::interrupt) Startup flow interrupted, reason[Cancelled] 66 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::mainAppReady) App ready 67 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: dispatch event 'EventMainAppReady' 68 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: rejected (isOnline == false) 69 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingMainAppReady]: accepted (unconditional) 70 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: state changed: awaitingMainAppReady -> mainAppReady 71 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingMainAppReady]: exiting state awaitingMainAppReady 72 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: entering state mainAppReady 73 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 74 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExtActionQdListenerStarted' 75 [2026-10-17T06:55:40.069Z] PID: 28080 TID: 29120 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [app.strt.ready]: [{"appUptime":2.0352899,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{},"systemUptime":63808.8981578,"taxonomy":"app.strt.ready","throttleCount":0,"timeSinceSystemResume":63808.8942898,"timestamp":17922201400696911,"weight":1.0}] 76 [2026-10-17T06:55:40.071Z] PID: 28080 TID: 23436 INFO (eax::services::ipc::IpcServerImpl::buildAndStart) Server[localhostSvc] : Ipc Server listening on [localhost:0] port [65065] 77 [2026-10-17T06:55:40.184Z] PID: 28080 TID: 23436 INFO (eax::services::process::ProcessWin::createProcess) [PROCESS] exe=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe], args=[-ipcport=65065], dir=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\], breakaway=[false], inheritEnv=[false], uac=[false] ut=[false] capture=[false], cwd=[C:\Program Files\Electronic Arts\EA Desktop\EA Desktop] | PID: 24232 | 78 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 79 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExtActionQdListenerStarted' 80 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 10636 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.dns.info]: [{"appUptime":2.1558391,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"ip_list":"192.168.2.1"},"systemUptime":63809.0187069,"taxonomy":"boot.dns.info","throttleCount":0,"timeSinceSystemResume":63809.014839,"timestamp":17922201401902398,"weight":1.0}] 81 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExtActionQdListenerStarted' 82 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 83 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 84 [2026-10-17T06:55:40.190Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 85 [2026-10-17T06:55:40.191Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventExternalActionReceived' 86 [2026-10-17T06:55:40.212Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventExternalActionReceived' 87 [2026-10-17T06:55:40.212Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventExternalActionReceived' 88 [2026-10-17T06:55:40.212Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 89 [2026-10-17T06:55:40.212Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 90 [2026-10-17T06:55:40.212Z] PID: 28080 TID: 12764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [statsig::gate_exposure]: [{"appUptime":2.1782078,"authenticated":false,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"gate":"steam_preserve_shutdown_opt","gateValue":"false","time":"1792220140000"},"systemUptime":63809.0410756,"taxonomy":"statsig::gate_exposure","throttleCount":0,"timeSinceSystemResume":63809.0372077,"timestamp":17922201402126086,"weight":1.0}] 91 [2026-10-17T06:55:40.242Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 92 [2026-10-17T06:55:40.242Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 93 [2026-10-17T06:55:40.242Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: rejected (isReadyForAuthentication == false) 94 [2026-10-17T06:55:40.286Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventHardwareSurveyComplete' 95 [2026-10-17T06:55:40.303Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventHardwareSurveyComplete' 96 [2026-10-17T06:55:40.303Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventHardwareSurveyComplete' 97 [2026-10-17T06:55:40.303Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (unconditional) 98 [2026-10-17T06:55:40.303Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[mainAppReady]: enqueue event 'EventCheckReadyForAuth' 99 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[mainAppReady]: dequeue event 'EventCheckReadyForAuth' 100 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: dispatch event 'EventCheckReadyForAuth' 101 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[mainAppReady]: accepted (isReadyForAuthentication == true) 102 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: state changed: mainAppReady -> awaitingAuthentication 103 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[mainAppReady]: exiting state mainAppReady 104 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 105 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: entering state awaitingAuthentication 106 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: actions:[0], moreActions:[false], isPreAuthActionRetrieved:[true] 107 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::FsmHost::enterAwaitingAuth) enterAwaitingAuth: no action with auth data found, waiting for external authentication 108 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::FsmHost::doStartExternalActionListener) Starting external action listener. actions:[0], moreActions:[false] 109 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventExtActionQdListenerStarted' 110 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::services::qtUtils::CookieJar::restoreRememberMeCookiesFromFile) No cookie file. Failed with: [Unable to open file: [C:\Users\Burcu Begüm Berkay\AppData\Local\Electronic Arts\EA Desktop\cookie.ini] ! Sistem belirtilen dosyayı bulamıyor.] 111 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 WARN (eax::services::cefUtils::CookieManager::removeCookiesByName) Failed to remove cookies by name [remid], no cookie manager 112 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::components::auth::AuthComponent::Impl::beginNewLoginRequest) Using New Authentication for user login request 113 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::components::auth::LoginUIHandler::login) Login request received [1] for [InitialUserLogin] flow 114 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::components::auth::LoginUIHandler::directLogin) Setting up direct login for [InitialUserLogin] flow 115 [2026-10-17T06:55:40.334Z] PID: 28080 TID: 23436 INFO (eax::services::identity::requestAuthCode) Requesting Auth Code for InitialUserLogin flow 116 [2026-10-17T06:55:40.365Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventExtActionQdListenerStarted' 117 [2026-10-17T06:55:40.365Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventExtActionQdListenerStarted' 118 [2026-10-17T06:55:40.365Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: rejected (isPendingLink2EA == false) 119 [2026-10-17T06:55:40.391Z] PID: 28080 TID: 27296 INFO (eax::services::ipc::IpcServerImpl::processRpcSubscribeEvent) Server[localhostSvc] : New client subscribed, urls:[["eax::domain::messages::application::ShutdownClient","eax::domain::messages::gls::GameRunStatus","eax::domain::messages::content::LocalHostGameLaunchResponse","eax::domain::messages::content::GameStatusInfoResponse","eax::domain::messages::auth::AccountAuthUpdate","eax::domain::messages::ui::LocalHostSpaNavigationResponse"]] 120 [2026-10-17T06:55:40.391Z] PID: 28080 TID: 27296 INFO (eax::services::ipc::IpcServerImpl::notifyPeerConnected) Server[localhostSvc] : Client connected [EALocalHostSvc.exe] 121 [2026-10-17T06:55:41.125Z] PID: 28080 TID: 12764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.auth.ends]: [{"appUptime":3.0913253,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7910455,"error":"AuthCodeError_EmptyAuthCode","flow":"InitialUserLogin","ignorable":false,"reme":"none","request_owner":"EA","retries":0,"status":"silentFailure","user_input":"none"},"systemUptime":63809.9541931,"taxonomy":"user.auth.ends","throttleCount":0,"timeSinceSystemResume":63809.9503252,"timestamp":17922201411257262,"weight":1.0}] 122 [2026-10-17T06:55:41.125Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[awaitingAuthentication]: enqueue event 'EventShutdownRequested' 123 [2026-10-17T06:55:41.125Z] PID: 28080 TID: 12764 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [user.lgin.ends]: [{"appUptime":3.0913707,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"elapsed_secs":0.7911812,"error":"AuthCodeFailed","flow":"InitialUserLogin","idle":false,"ignorable":false,"latest_login":"NULL","reme":"none","reme_src":"NULL","request_owner":"EA","start_up":true,"status":"silentFailure","token_format":"JWS","user_input":"none"},"systemUptime":63809.9542387,"taxonomy":"user.lgin.ends","throttleCount":0,"timeSinceSystemResume":63809.9503706,"timestamp":17922201411257719,"weight":1.0}] 124 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[awaitingAuthentication]: dequeue event 'EventShutdownRequested' 125 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: dispatch event 'EventShutdownRequested' 126 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[awaitingAuthentication]: accepted (unconditional) 127 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopComponent::Impl::handleShutdownClient) Handing shutdown request - type[Shutdown], source[Auth Failed when installed as razor and launching silently at startup] 128 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::apps::ShutdownTimeout::stopSignalReceived) Starting shutdown timeout, duration[60s] 129 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: state changed: awaitingAuthentication -> requestedShuttingDown 130 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[awaitingAuthentication]: exiting state awaitingAuthentication 131 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopCoordinator::FsmHost::doStopExternalActionListener) Stopping external action listener. actions:[0], moreActions:[false] 132 [2026-10-17T06:55:41.156Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: entering state requestedShuttingDown 133 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::handleAppAboutToQuit) Application is about to quit 134 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) Shutting down UI... 135 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 24776 INFO (eax::ui::ToastController::clearAllToasts) Clearing all toasts 136 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 24776 WARN (ui::SpaViewController::closeWindow) No window 137 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::UiImpl::shutdown) UI shutdown completed 138 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 24776 INFO (eax::apps::app_main) Closing app, starting teardown 139 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::allocEvent) DesktopFSM[requestedShuttingDown]: enqueue event 'EventShutdownCompleted' 140 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 28480 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot.sess.stop]: [{"appUptime":3.1233577,"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EADesktop.exe"},"systemUptime":63809.9862256,"taxonomy":"boot.sess.stop","throttleCount":0,"timeSinceSystemResume":63809.9823576,"timestamp":17922201411577588,"weight":1.0}] 141 [2026-10-17T06:55:41.157Z] PID: 28080 TID: 28480 INFO (eax::services::telemetry::TelemetryManagerV2::processEvent) Telemetry Event [boot_end]: [{"appUptime":3.1233668,"authenticated":true,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"end_reason":"normal"},"systemUptime":63809.9862348,"taxonomy":"boot_end","throttleCount":0,"timeSinceSystemResume":63809.9823666,"timestamp":17922201411577680,"weight":1.0}] 142 [2026-10-17T06:55:41.187Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchQueued) DesktopFSM[requestedShuttingDown]: dequeue event 'EventShutdownCompleted' 143 [2026-10-17T06:55:41.187Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: dispatch event 'EventShutdownCompleted' 144 [2026-10-17T06:55:41.187Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::dispatchEvent) DesktopFSM[requestedShuttingDown]: accepted (unconditional) 145 [2026-10-17T06:55:41.187Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: state changed: requestedShuttingDown -> shutdown 146 [2026-10-17T06:55:41.187Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[requestedShuttingDown]: exiting state requestedShuttingDown 147 [2026-10-17T06:55:41.187Z] PID: 28080 TID: 23436 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: entering state shutdown 148 [2026-10-17T06:55:41.234Z] PID: 28080 TID: 22424 INFO (eax::services::ipc::IpcServerImpl::notifyPeerDisconnected) Server[localhostSvc] : Client disconnected [EALocalHostSvc.exe] 149 [2026-10-17T06:55:41.297Z] PID: 28080 TID: 24776 INFO (eax::services::ipc::IpcServerImpl::stop) Server[steamProxy] : Stopping 150 [2026-10-17T06:55:41.297Z] PID: 28080 TID: 24776 INFO (eax::services::ipc::IpcServerImpl::stop) Server[egsProxy] : Stopping 151 [2026-10-17T06:55:41.298Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopComponent::Impl::onTerm) Waiting for hardware survey task to complete before shutdown 152 [2026-10-17T06:55:46.795Z] PID: 28080 TID: 23436 INFO (eax::apps::DesktopComponent::Impl::onTerm) Hardware survey task completed 153 [2026-10-17T06:55:46.795Z] PID: 28080 TID: 24776 INFO (eax::services::ipc::IpcServerImpl::stop) Server[localhostSvc] : Stopping 154 [2026-10-17T06:55:46.795Z] PID: 28080 TID: 24776 INFO (eax::components::ui::UiComponent::onPostTerm) Terminating... 155 [2026-10-17T06:55:46.796Z] PID: 28080 TID: 24776 INFO (eax::foundation::StateMachineBase::stop) DesktopFSM[shutdown]: stopping 156 [2026-10-17T06:55:46.796Z] PID: 28080 TID: 24776 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: state changed: shutdown -> (invalid) 157 [2026-10-17T06:55:46.796Z] PID: 28080 TID: 24776 INFO (eax::foundation::StateMachineBase::gotoState) DesktopFSM[shutdown]: exiting state shutdown 158 [2026-10-17T06:55:47.215Z] PID: 28080 TID: 24776 INFO (eax::apps::servicesTerm) Stopping services... 159 [2026-10-17T06:55:47.215Z] PID: 28080 TID: 24776 INFO (eax::apps::servicesTerm) Services stopped. 160 [2026-10-17T06:55:47.215Z] PID: 28080 TID: 24776 INFO (eax::services::telemetry::PinTelemetrySenderV2::flush) PinV2 flushing requests goodbye